XPS 15 9570 Owners Thread

The version I'm looking at is only available with the 1TB, or for $343 I can upgrade to the 2TB.

Sent from my G8141 using Tapatalk

 

If you're not getting an i9 (I sure as heck wouldn't) then it would be cheaper to get the cheapest one with the screen you want and upgrade the ram/drive yourself. But I realize that's not for everyone.

If you are getting the i9, you should see my thread on throttling before you do. Spoiler alert, your i9 won't run faster than my i7 at demanding tasks due to power limit throttling followed closely by thermal throttling if you're not willing to repaste/undervolt.

 

I can find nothing about Bitlocker in my manual but the OS drive appears to have a bitlocker partition. I have Win 10 Home which I also thought did not support bitlocker. I am a bit puzzled. Anyone know the facts?

 

I am getting some really bad power drain in sleep mode when the lid is closed and the shell is slightly warm to the touch (as if it's been on).
only
What can I do to troubleshoot this? I didn't have this problem until recently. The odd thing is event viewer shows only two kernal power events: when I closed the lid and when I opened.

But, within 2 hours, I've drained about 13%. This is what I see:

The system is entering connected standby
Reason: Lid.

The system is exiting connected standby
Reason: Lid.

But, between those 2 periods, I see application doing work, such as this:

Connection to Microsoft Exchange has been restored.

svchost (3832,G,98) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.


Why are thing during work during sleep? I did set up outlook recently and wondering if it's that

EDIT:

this is all my battery report says

08:03:15 Connected standby Battery 100 % 87,438 mWh
08:03:24 Active Battery 100 % 87,438 mWh
08:15:19 Connected standby Battery 98 % 86,081 mWh
10:56:43 Active Battery 87 % 75,856 mWh

 

The XPS sleep has been a bit wonky and you will see a few people had thermal events leaving the 9550 or 9560 in their backpacks.

So I just don't use the sleep mode

 

@Eason in your ultrabookreview.com review you mention switching to AHCI when you swapped the SSD. Is that something that windows 10 can detect automatically upon installation of an SSD that operates better in AHCI, or does it just need to be changed in bios? Anything else involved with that switch?

 

What I've done is I've forced S3 sleep in the bios. Will report back.

 

Connected standby is just a piece of **** and I suggest turning it off in BIOS. I noticed black screen flashes after doing this and I didn't feel like troubleshooting, so I turned it back on -- but it might have been just me.

any SSD operates better in AHCI here because you aren't using RAID. AHCI allows the usage of specific drivers for your SSD brand. You need to schedule your laptop to reboot into safe mode before changing from RAID to AHCI, however; otherwise it will not install the necessary drivers and will BSOD at boot.

 

Can 9570 drive external 4K@60Hz display with iGPU? Or it will automatically switch to dGPU?

 

question to you im thinking of getting the i9 but in your post, I don't see any mention as to why the i9 won't yield better performance than an i7

 

The i7 already power throttles down when doing intensive tasks. The i9 will do the same and likely to the same clock speeds. Even with a repaste and good undervolt I can hardly get 3.4GHz all core speeds out of my i7, an i9 won't be hitting much more than that.

 

That's with the CPU alone running Prime95 or such (possibly with undervolt and repaste), or just with the GPU busy at once? Mind some care for the CPU-only clock for work and don't mind disabling turbo boost when switching to the game scenatio.

 

Have a read in the 9570 temps and benchmark thread.

After an undervolt and repaste I could barely run at max turbo speed with prime95. With the GPU busy there is no hope for a 6core in the xps.

 

thanks for the clarification... if any one gets the 2Tb Pcie let us know the branding of that drive thanks

 

Regardless of the size, Dell isn't super concerned with a standardized SSD. Just because someone gets something doesn't mean you will. Good chance yes, but not enough to bet on.

 

Today after the laptop waking up from sleep, it couldn't find internal speakers as if the drivers were not installed. Restarted and worked again, very weird as I have not seen that from other laptops I owned before.

 

Guys, check out my post, i made some thermal pictures without back cover of my 9560.

VRM throttle and other stuff should relate pretty well to 9570 too

http://forum.notebookreview.com/threads/xps-9560-new-infos-about-throttling.818152/

 

I can definitely confirm Forcing S3 sleep in BIOS created some oddities, including quick black screens and horizontal line artifacts during youtube videos in black scenes. I've since checked it back to "OS Selected" and its gone away. Very odd. Might need to look into how to force S3 sleep in Windows itself.

 

did you try csenabled=0 in regedit? I have not yet.

 

My 9570 (8950HK, 4K, 32GB, 1TB (970 EVO, self upgrade) should arrive tomorrow. Other than the obvious tests (screen, ports, keyboard, coil whine, fans, audio static, etc.) what should I check for?

I am thinking of doing a repaste but not sure if it is really worth it. Seems undervolting will be enough. I am not exactly a super heavy user so won't be stressing the CPU much with video encoding, etc. just some large-ish compilations but nothing more than a couple of minutes at most. What about putting some thermal pads on the VRMs? Worth it or again a bit of a waste of time?

Anything else I should be aware of? Seems for the most part Dell have done an alright job at fixing coil whine and not many people are having major issues (just the ones who have are quite vocal ). The new screens seem to be quite good with no stuck/dead pixels and average-to-better-than-average backlight bleed.

 

I have a thermal thread if you're interested in temps with undervolting and repasting or either one separately. I will be doing iunlock's mod today after testing padding the ram.

 

Cheers, will check that out.

I'm not a PC gamer (if I were I would have gone for a gaming laptop over the XPS) but I might load up a couple of games to try it out. Probably Skyrim and I might pick up Fallout 4 if I can get 1080p60 at High settings?

I have some GrizKryo from when I repasted my X1 Carbon 6th gen a couple of months ago but only saw a 1c drop in temps at load so it wasn't really work it. Of course that could be many things (i7 8550U not an i9-8950HK, Lenovo might have used decent paste as the application was decent to be fair, etc). Will probably see what my temps are on the 9570 before I bother taking the HS off to repaste. I have read the HS pipes are not super strong and you can bend them easily, is that still true on the 9570?

 

After having an awful experience with dead pixels, coil whine etc. on 2 9570s from Dell, I decided to place an order on HIDevolution instead. i7 + 32gb + 4k

Any advice from folks experienced with orders on HIDevolution?

 

I didn't know HIDevolution were selling the XPS.

First off, all ultra thin laptops will have some level of coil whine. That is the nature of coils. So I am not sure if you can completely avoid that but maybe there are indeed virtually silent machines. Sometimes larger laptops will be quieter. Sometimes other settings, like disabling power savings schemes, might reduce coil whine. I suppose some systems are quieter than others. I have a fairly quiet 9550 and had a very noisy 9560.
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HIDevolution has a good service reputation over on the gaming laptop forums here at nbr; search the forums yourself as there are a ton of posts to form your own opinion.

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HIDevolution has a few premium options that I think are well worth the price and/or difficult to DIY. This is the added-value that a botique shop offers over a big store or dell.com so you should take advantage of the HIDevolution options where they make sense for you.

HID WARRANTY
- These XPS laptops are pretty good machines but have a few quirks so I think this is a good place to invest. 4 year warranty for $300 guarantees you will not have a $2500 brick in 4 years. You get a bit of extra personalised service with HID team also. A lot of consumer goods warranties are a rip off; I think these XPS warranties are a good value.
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SCREEN
- screen calibration at $50 is a no-brainer with these beautiful screens

- min backlight bleed option (the XPS screens seem to all have some level of bleed, so eliminate the chance of garbage screen here)

- 100% pixel guarantee - Dell will not typically replace a screen with just a few dead pixels; I don't know current policy. I think you can return a laptop from dell.com first 30 days for any reason but that is different from warranty. Dead pixels don't seem to be a huge issue for the XPS but there are dozens of dead pixel posts here (plus you have had the problem before).

TIM
- Look at the thermal interface options. We don't have a lot of data with Conductonaut on the 9570 but we do with the 9560. As you will get a pro install, I think that is worth considering due to DIY risks and potentially high performance.

At least get the basic repaste as Dell factory paste has been terrible in the 6th, 7th and 8th gen XPS laptops. If you have experience or want to learn this can be a DIY project for about $20 and done in less than a day.

NIC
- If you want the Intel card, have them install for $30 as that is a bit challenging for DIY and price is low.

RAM & SSD
- Rather than play the Dell lottery and get stuck with a crappy SSD that you don't want and can't sell, get a big Samsung branded drive from HID Evolution. They are still the best.

CLEAN INSTALL OF WINDOZE
- $15 is a good deal as this takes time, especially if you have never done that before. It is a good skill to learn so if you want to learn, bypass the option and study nbr. Probably takes 40 hours to learn how to do it and there are plenty of guides here at nbr.

 

Hey guys, i have this issue with my dell XPS 9570/i7/4k, undervolted to about -100v-ish. I noticed that when i was playing D3 with the laptop plugged in, it was using battery power instead of the AC (battery went down to like 34%). I just quickly noted the temp which was about 60C then i checked the battery health on BIOS whch was fine (96.6%).

Is this an issue with the other laptops as well or is mine just defective? I feel like this laptop should be able to handle a couple hours of light gaming..right?

 

I'm still waiting for mine but I don't think its an issue with other laptops (despite Microsoft Surface ones )

 

I just ordered my 9570 from Dell last night. I ended up spending around 1950 with tax for the 4k model with the base config, 256, i7, 16gb ram. I did a lot of back and forth with them on the phone discounting it. I threw in 3 years of their onsite warranty. I don't know if this is a fumble on my part, but it seems the issue with Dell is mailing things in to fix. I was thinking about HID evolution but with their warranty I was looking at 2350 before tax so I really don't know the move here. That does include their repaste, the intel card , and calibration though so that's 100$ right there. The delivery date is so far off that I do have some time to think this through a bit more. Thanks for this thread, tons and tons of info.

 

Also to add, I am decently savvy at taking things apart. I can definitely do the re-paste myself, also upgrade my ssd eventually and do the wifi card. Will this eff up my warranty? I feel like it has to, and if I did that then maybe it makes sense to get no warranty with dell? This is my first windows laptop since my E Machines laptop back in 2004, which was a rebranded Gateway lol. I build custom pcs since, but have used macbook pros as my laptops for a good part of a decade.

 

Warranty wise you're fine so long as you don't destroy the laptop when repasting. The three years onsite is a good upgrade to have.

 

Does the laptop with M.2 drive come with a cooling pad? Because mine came with HDD, I wonder if the 970 Evo needs to have a cooling pad.

 

Is it possible to get discounts/negotiate prices with them directly?

 

It comes with a thermal pad on the SSD that you can use on your 970 evo.

 

So I had 9570 for about 3 weeks now.
Swapped factory 256GB NVME drive with Samsung 970 PRO 1TB and freshly installed windows 10 all drivers and latest updates.

Currently on Bios 1.1.4 which is the latest.

The issue I have is that Intel GPU always is high. No matter what I do. It seems to be crazy 100% high when opening Youtube video or streaming something. This wasn't the issue until I started adding Intel Thermal management drivers and others from Intel.
It is definitely Intel related from what I see. Latest intel and Nvidia drivers are installed that are available today.

Any input would be greatly appreciated. I didn't find anything online in regards to it.

 

Interesting, I'll have to check mine out to see if it's doing the same thing. I'll let you know when I get back home and check it out.

 

I ordered mine without a M.2 drive so there was no thermal pad that came with it. I was wondering if I need to get one for the 970 evo I put in later.

 

Yes, I believe it's 2mm thick but someone can correct me on that. I think that's what I had to purchase for my 9550 when I ordered without the m.2.

 

Sounds like the Intel GPU and I have the same problem. Wahaaay.

No but seriously I didn't get this problem. Running drivers from Dell's website.

 

Lol, I'm in Colorado, I'm supposed to make the "high" joke...

I don't have any issues with my intel igpu, I'm running the latest drivers from intel directly.

 

Got my XPS 15 9570 (FHD, 16GB RAM, 512 GB SSD) last week.

Some impressions from my side:

+ Excellent display. Good brightness and contrast. Best FHD screen i have ever seen.
+ Great build quality. Feels like a premium notebook.

- Still a lot of crashes (bluescreens, blackscreens, ...). "VIDEO_SCHEDULER_INTERNAL_ERROR" and DPC_WATCHDOG_VIOLATION"
- The right side of my keyboad is creaking when i press some keys (enter, delete, shift).
- The fans are mostly quiet when on battery mode. When on AC mode and the notebook is charging the fans are really loud and the left side gets really hot. Even when the system is idle.
- Heavy coil whining.
- Killer Wifi cards does not reconnect automatically after sleep mode.

I have installed all the latest drivers from the dell support download page. I don't know what i should do. I think i will return it

 

What about the rumors about a new/updated 4K panel on the 9570, is that true? Have mine now but haven't really had time to check it out, more than to notice that I also have a stuck pixel (ie not a dead one) so at least the panel would have to be replaced. Part of the reason asking is that if there is a new version, I don't want Dell to try to downgrade me to an old refurbished 9560 one.

BTW, I notice that the keyboard is actually more damped than my 9560, which was more "rattling". This actually reminds me more of the keyboard on my XPS 13" (a few years old by now).

Must say that I am plesantly surprised about the Dell SupportAssistant software, hadn't really noticed that one before. Is it new? On of my main gripes with Dell has always been their catastrophic handling of updates and the standing joke of Dell Update never finding anything

 

I can't for the life of me figure out how to update my LiteON drive. Dell posted a new firmware but the executable doesn't do antything. Tried running compatibility mode and installing through windows hardware manager.

 

Do you need to disable SpeedStep and perhaps other stuff with SpeedShift now finally in the BIOS, or will that override any none SpeedShift settings?

 

Shouldn't matter. These are similar schemes but SpeedShift takes power mangement from Windows so should override anything in SpeedStep. SpeedShift is also more efficient than the old SpeedStep.

Intel is not clear here but several people on the ThrottleStop Guide arrived to same conclusion.

Interestingly, if you have both SpeedStep and SpeedShift enabled, you will see the respective EIST & SST flags in any monitoring sofware (e.g. HWiNFO64).

 

Could some owners post some pictures with a black screen, so I can see if there's any issue with screen bleed.
I have an HP spectre which HP replaced once already, but the new laptop still has it.

Thinking of sending it back and getting a dell, but some pics would put me at ease as whether I'm doing the right thing or not.
Only need pics of 1080p as not looking to buy a 4k version.

Thanks for any help in this.

 

Of course there is, these are edge lit LCDs we are talking about here, not OLEDs.

 

I get that its unfortunately inherent because of how's the of the technology of the screens work.
But I've had laptops in the past where this hasn't been an obvious issue in normal use.

May be a byproduct of how thin laptops are nowadays, as my 7 year old laptop never had this issue.

Before I send back my HP laptop and order a dell, I'm just checking if the dell screens are more uniform with its brightness.
As for bang for your buck the HP is a better buy, but the bleed is very distracting when watching movies or tv shows.

 

I have minimal backlight bleed on mine but some of the reviews I've seen look worse. Check notebookcheck.net for their review, I think their backlight wasn't very great. It's really hit or miss with IPS sadly. I'm very happy with this display though.

 

You 7 year old laptop probably did not have the brightness of this LCD panel neither, which I guess can explain part of the problem. Then there is of course better and worse LCD panels, both models and unique samples, but Dell usually have very good screens (LCD panels).

 

Yes.

 

****ing hell. Accidentally dropped a pair of scissors a few inches while working on my laptop and almost blew it up. The tip cut through the outer black coating of the battery and put a tiny dent in the metal. I'll just go ahead and put a little electrical tape over that...