XPS 15 9570 Owners Thread

LMAO, you have my kinda luck...

 

Well, thats what you get for not reading the manual, Cut is supposed to be a software feature

(Bummer though )

 

This is what happens when you poke a LiPo cell:

 

Just for comparison. My 9570 has the 1TB M.2 drive option. I also just built a desktop with a relatively inexpensive HP NVME 1 TB drive. Here are the respective benchmarks. First the XPS drive. Next the HP 1TB NVME drive.

 

Am I the only one finding the fingerprint reader to be worse on the 9570 than the 9560? The one on the 9560 where quite easy to find using the End key to navigate (at least on the Nordic versions, might be another key on other layouts) but the new one is much harder to find and also the light of the power button went missing at the same time.

 

Long time lurker on the XPS 9570...
But I guess I will go with the Thinkpad P52

+ Better i7 CPU option (or same CPU if I want)
+ Better GPU for working & gaming
+ Most likely better build quality
+ Probably no thorttling
+ No chin facing webcam
+ No kiler Wifi?

- Price? (Dont know yet)
- A little bigger and heavier...but portanle enough for me.

 

Hi!

Been following this forum for a while now and got my first XPS device (9570) on Friday. Having previously owned many Dell laptops this sounded a worthy upgrade to me. While the machine is beautiful and the display the most pleasing to my eyes I quickly run into a problem.

The fingerprint sensor was working fine for a while and then after some updates (my guess is the BIOS 1.1.4. update) the biometric device dissappeared from Device Manager. TPM module in BIOS is checked.

Any advice?

 

I am not at all sure that P52 will be better in terms of throttlling/thermal dissipation.
Also, given that this is a workstation-oriented laptop, expect a steep price.

 

was exactly what I was thinking of when I did it. ****ing lucky it didn't puncture the metal.

 

And I doubt it will be better for gaming but buying either of them for that purpose seems wrong anyway. But not everyone will have the option to have separate solutions for work, gaming etc.

That said, I really like the idea of the P line and have considered them myself multiple times instead of the XPS.

 

Will see but the thermal solution looks better and I havent read about any of them having throttling issues. The XPS has throttling peoblems for ages already...kinda like it is meant as a Dell feature.

The P3200 should be on the same level as a GTX1060 for gaming?

Price will be higher but thats worth it to me. Wont pay for hardware that I cant fully use cause of throttling issues. Plus Thinkpads usually last a lifetime compared to Dell XPS.

 

But by that time, you are paying extra for a Quadro card that is sub-optimal for gaming...why not just get a gaming laptop (if gaming is your biggest concern of course)? A Aero 15X or MSI GS65 makes much more sense then.

 

Both with throttling issues. Also lower build quality than thinkpad I believe.

I havent fully decided yet. It really depends on how much the Thinkpad will cost for my desired configuration.

I am not a hardcore gamer either. Diablo 2, CSGO, Quakelive, ...not really the latest games

But I am a linux user too if thatmatters.

 

Do we have actuall confirmation about the 9570 4K being 100 nits brighter than the one in the 9560? When comparing them side by side I can't say I can really notice any difference.

I also have a constant feeling of ther being some kind of automatic dimming on the XPS15, or my eyes are playing tricks on me again and again (but never on other screens). And yes, the automatic dimming in Windows is disabled (i believe it is by default these days).

 

Regarding build quality, I would chose a Thinkpad over a Dell any day in the week. Its just a different leauge. But of course often more bulky/boring as well.

 

Reinstall the fingerprint driver

Sent from my Pixel 2 XL using Tapatalk

 

Just some information, I reinstalled Windows (completely, ie formatted the system partition first) and the Write speeds of the SSD (1TB Toshiba) doubled according to CrystalDiscMark. And this is from an almost fresh factory installation before, ie no other software installed that what Dells includes default. From about 900 MB/s SEQ32T1 to 2100 MB/s

-----------------------------------------------------------------------
CrystalDiskMark 6.0.0 x64 (C) 2007-2017 hiyohiyo
Crystal Dew World : https://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

Sequential Read (Q= 32,T= 1) : 2958.430 MB/s
Sequential Write (Q= 32,T= 1) : 2077.078 MB/s
Random Read 4KiB (Q= 8,T= 8) : 1124.039 MB/s [ 274423.6 IOPS]
Random Write 4KiB (Q= 8,T= 8) : 360.505 MB/s [ 88013.9 IOPS]
Random Read 4KiB (Q= 32,T= 1) : 292.387 MB/s [ 71383.5 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 347.209 MB/s [ 84767.8 IOPS]
Random Read 4KiB (Q= 1,T= 1) : 37.855 MB/s [ 9241.9 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 85.226 MB/s [ 20807.1 IOPS]

Test : 1024 MiB [C: 15.2% (38.3/251.8 GiB)] (x5) [Interval=5 sec]
Date : 2018/06/17 19:12:43
OS : Windows 10 [10.0 Build 17134] (x64)

 

- heavier
- probably worse screen
- probably a little bigger.

 

Driver cant find device and installation is not completed (Goodix)

Sent from my ONEPLUS A5010 using Tapatalk

 

The P52 seems to be a different product class than the XPS 15, and is significantly heavier. The shifted layout due to a number pad is a major drawback for me.

 

Hi !
Anyone upgraded BIOS to version 1.1.4 ?
Did you have any issue with this one ?

It doestn't seem to have much news feature or improvment... http://www.dell.com/support/home/fr/fr/frbsdt1/drivers/driversdetails?driverId=R8D1D

As said "if it ain't broke, don't fix it"...
so, I was wondering if the upgrade was really worth it...

 

You can try to do a fresh windows installation and if the device still can't be found then you might have to exchange the laptop for another one

Sent from my Pixel 2 XL using Tapatalk

 

Thanks, this is what I thought myself as well.
Funny part is that before BIOS update it was actually working fine.

Sent from my ONEPLUS A5010 using Tapatalk

 

Yeah, sometimes I don't even bother with the bios update, I wait for quite some time before updating if I don't have any issues with my laptop. Let us know if a fresh install solves the issue.

Sent from my Pixel 2 XL using Tapatalk

 

Thinkpads are a different league indeed, but they are also meant for different things. I've worked with my share of them, up until the W540 and T540 and the build quality is indeed great, but they also do get hot. I never checked for throttling, but if even the plastic case with magnesium underneath got hot then I assume yes they did. They also had more bloatware than Dell and personally I would get an XPS due to better design and comparable performance (I had an XPS M1530 at that time and always preferred it over the T-series).
As for the P52 it should be compared to a Precision, not an XPS.

 

Yep, Precision 7xxx league.
I used to have one Thinkpad T and recently we've had a couple of P50 and I should comment that they weren't exactly free of all problems either.

 

These are just laptops, there will always be drawbacks, in most cases due to temperature, but that is the cost of portability.

 

Just bought a 9575 i7/16gb. I will own the whole XPS line for this year at this point lol. Not sure which 2 of the 3 to keep. The relatively meh eGPU performance of the XPS 15 does kinda annoy me because the internal card is not that good.

Got i7/16/512/FHD with Win 10 pro, case, and pen for 1400 + 66 usd shipping. I'm pretty happy with that. So, now I have the i7/16 FHD of XPS 15 9570, XPS 13 9370, and XPS 15 9575

 

LOL
Wondering what I would use even 2 laptops for, but I see the use for one with pen support and a regular clamshell (non touch)

Sent from my Pixel 2 XL using Tapatalk

 

Mines just arrived after going missing for a few days, Dell and the freight company couldn't locate it and were about to send a replacement when it just arrived in the local depot. Weird!

Turned it on, updated the BIOS to the latest version then shut it down then charge the battery fully. Next, going to install the Ballistix Ram, Samsung 960 Pro and the Intel 9260 wireless card. I have the little aluminium heatsinks and cooling pad ready and most likely going to use @Eason 's and @custom90gt 's excellent guides and advice to try and stop it throttling and get rid of some of the heat build up to the aluminium back cover.

With the 56wHr battery it only comes with the metal 2.5" HDD caddy, glad I ordered the rubber grommets and hard drive to MOBO cable for a secondary drive (when that arrives).

Clean Windows 10 install next then shut down all the telemetry stuff using O&O Shut UP 10!

 

Potentially bad news: Ballistix RAM (assuming it's the CAS 16 version) will not work, even with the new BIOS update. G.Skill and Corsair CL18 and above confirmed working.

 

@ Woodking any coil whine ?

 

Totally correct, the machine fails to boot at all with the Ballistix RAM in it. Damn and blast. Back it goes. AGGGH!

I've just called Crucial support and this is apparently because its dual ranked - chips on both sides - and the 9570 requires single rank RAM.

They are sending me an email with the proper working part number, even though the RAM I have says its compatible.

Thanks for the advice, I may get a different make RAM now but the 8GB is back in for now.

 

Zero coil whine at all, and it seems a lot quieter than my 9550 so far...

 

Is it the same requirements for 16GB RAMs too? Which 16GB RAMs are single-banked? G-skill doesn't have banks specified on their website

 

The Crucial Ballistix that will work with this model (apparently) is BLS2C8G4S26BFSDK (2 x 8GB Single Rank), that's come from Crucial Support. I wish they'd update the configurator tool as it said the RAM I ordered was compatible and its wasted my time today.

Apparently this model 9570 requires single banked modules only to work, and is fussy what it will run on.

 

Did the people you know with the Ballistix have dual sided modules, as I'm unsure what to buy now? Crucial have given me a compatible part number but I'm a bit wary now of wasting more time if it won't run at all. Thanks

 

I always used Kingston Hynix in the past for 32GB solution on my previous xps 9560. I plan on getting these which are CL15

https://www.newegg.com/Product/Prod...6oMoyziaGVkuxcFZugBoCgcoQAvD_BwE&gclsrc=aw.ds

 

Are you certain it's single vs. double rank that makes RAM compatible / not compatible and not the timings? There is speculation here that it's related to timings, but would like to know either way since I've just purchased some Patriot RAM that is double-sided (but CL 18).

 

Thats what the lady from Crucial advised, I had to read out what came with the machine and she said that it was Micron RAM and that is their parent company. She was certain the model number she gave me would definately work, so I have that on its way and will report back if it doesn't. It better had!

 

IMO single vs dual ranked is always a point to consider when incompatibility occurs. But I doubt it for this case as they may not have tested the RAMs on that machine. I personally don't think Dell would pick something that is hard to get from the market to make a 32GB machine. Is there any 16GBx2 2667MHz single ranked RAM on the market? Or can anyone with the 32GB RAM stock machine take a look at their RAMs?

 

You can scan the Userbenchmark user results for the 9570 and 9560.

 

Anyone had trouble installing a clean Windows 10, using AHCI and Secure Boot with a Samsung 960 Pro? I just get the Dell BIOS logo until I go in and disable secure boot and enable legacy roms. Three times now and its becoming painful!

 

Don’t know if it will help, but i resolved my issues with this : https://medium.com/@sebvance/how-to...o-a-samsung-960-evo-nvme-m-2-ssd-1d64eed914a9

(With XPS 9570 and SSD 970 EVO)

 

Thanks bud, I'll take a look at that, appreciate it.

 

UEFI and Secure Boot working with a clean install of Windows 10 - it seems this machine's BIOS is very touchy and doesn't like too many changes in one go.

 

I had problems getting it to work with an USB created by Rufus but the Windows Media Creation tool or whatever it is called nailed it the first time with secure boot and UEFI.

 

Thanks for the info, I got the min backlight bleed option and the 100% pixel guarantee. I have a stack of spare 850 evo m.2 drives and I plan on installing Linux, so I went for the no-SSD option. As far as the thermal paste, I have some leftover from my desktop so I plan to repaste myself.

I am mostly just unhappy that Dell sent me 2 laptops with dead pixels, so I chose to go with HIDevolution instead.

The one thing I'm not sure about is warranty, for now I'm sticking with the default warranty (which is extended to 2 years through my credit card). My trust for Dell service is at an all-time low after being lied to so many times over the last few weeks, so I can't bring myself to pay extra for a warranty that I don't even know if they'll honor. I hear stories of people getting refurbished parts etc. which at that point I might as well just purchase and install myself for less than $300.

 

Keep us posted on your experience with min backlight bleed option and with HIDevolution.

I've pretty good experience with Dell's premium team (all India based). Wasted a few hours on the phone. Onsite service was good (outsourced to local firm) for 9550 and replaced soundcard and speakers with new ones. Dell never really solved the speaker sound clicking when changing screen brightness or the wonky headphone jack that requres a restart sometimes; I can live with those engineering design issues.

I still think the extended warranty price is pretty good. After the warranty if you are good with DIY, you can buy lots of replacement parts on line. The 9550 & 9560 motherboards are pretty robust.

 

Most manufacturers use refurbished parts, only the ones which cannot be repaired are replaced with new ones like the keyboard. It's the way all businesses work and it's nothing new.