India Inspiron/Vostro/XPS Order status thread

Are you sure ?

My order status for Vostro Desktop says it is being shipped from Malaysia. Whereas market reports and various articles quote that desktops are being shipped now from Chennai.

 

Yes... Indian ops are only making desktops..... Mal is where the Laptops and servers are being assembled....at the moment....

However.................

Something tells me...... thats about to change.... with the Indian market for laptops heating up...Dell is planning to assemble its entire range here.....

 

I'm in Calcutta.....
Can I open up the laptop as soon as I receive it? OR do i have to wait for the dell technician to arrive.... or ring them up before I open it up?
FINALLY, do I need to open up the pack to check for damage bEFORE I sign the receipt?
Thanx.

 

Dell just "bumped UP" the exp dt of del from 6th nov to 5 th nov !!!!!!

Bloody Miracle !!!

 

Hmm I think the reason why your desktop might have shifted from Malaysia might be that the plant in DELL India assembles only certain Desktop models and not all....

 

yeah, the high end business models are still made in malaysia, thats what i found out from my office IT guy.

 

Hi Guys ,
I am planning to buy a Dell 1520 inspiron. My specs are :
Intel C2D T7250 2.0GHz, 2MB Cache, 800 MHz FSB
Vista home premium
3 year complete cover
15.4" Widescreen WXGA (1280x800) Display with TrueLife (TM)
2GB (2 X 1024MB) 667MHz Dual Channel DDR2 SDRAM
Integrated Sound Blaster Audigy ADVANCED HD Audio Software
NVIDIA(R) GeForce(TM) 8600M GT with 256MB GDDR2 dedicated graphic memory
160GB SATA Hard Drive
Internal 8X DVD+/-RW Combination Drive with dual layer write capabilities
Intel(R) PRO/Wireless 3945 Dual Band 802.11a/g 54Mbps Wireless Mini Card
Ruby Red Color with Microsatin Finish and camera
90W AC Adapter
9-cell 85Whr Lithium Ion Primary Battery
DELL Large Nylon Case

I am getting this in 67 K, is this a fair config and at fair price or should I insist to get more discount???
I am also thinking to wait till diwali , because the current prices are valid till 02.11.07 , so the prices may fall down , what say ??? Is there any chance that prices may go up , coz I will be screwed then.
About color,I am confused between ruby red and midnight blue, I want to use this laptop for next 4 years. I like red more but then think it will attract too much attention , and how is midnight blue .

 

prices according to me of any eletronics never go up...so relax abt that...i guess take one yr warranty and later extend it when u come to end of the warranty period..but diff ppl diff views on it...i guess the warranty prices will surely come down for same....and yes they r giving good cash discounts so rather go for it .

 

Latest news is that Dell has postponed estimated delivery date from Oct 25 to Nov 1. That is already a week's delay. 'Order Status' page shows that it is in transit in India after clearing customs and forwarding from hub etc. It has been stuck at 'In transit' from Oct 19 onwards.

In case of any further delays, when should I push the case for compensation/incentives ?? I would like advice on this matter.

The desktop in question is a Vostro 200 MT. Cannot be classified as high end...probably optiplex and Precision are high-end desktops.

 

I have a feeling though that the shipment is still lying somewhere in a Chennai warehouse and hasn't even started it's journey yet. Btw I am based in Delhi.

 

FYI as of now no laptops are manufactured and shipped directly from Chennai....

 

yep even i was curious abt late delivery of the laptop....though my delivery period is exact 2 weeks..but i still wanna know wt can be asked as compensation..lol...

 

If this is for my information .. then I have mentioned clearly in the last post that I was talking about my DESKTOP VOSTRO 200 MINI TOWER.

The track and status log has indicated that even this desktop has been shipped from PENANG, MALAYSIA. It has already been through Chennai Port, customs etc.

I think it is lying somewhere in a Chennai warehouse and the DELL guys are lying about have it already shipped and on its way. Part of the problem IMO could be that they have only 1 shipment to other parts of India once a month. That could be one reason why the inordinate delay on dates.

 

Sorry almond - I read your posts but when I moved to next page I forgot it was you again here

Is there a warehouse in Chennai I doubt because for the South I think they have it only in Bangalore I think....

 

I'm in Calcutta.....
Can I open up the laptop as soon as I receive it? OR do i have to wait for the dell technician to arrive.... or ring them up before I open it up?
FINALLY, do I need to open up the pack to check for damage bEFORE I sign the receipt?
Thanx.

Dell XPS M1330 Notebook
2-year XPS Premier Service with 2-year CompleteCover
NVIDIA(R) GeForce(TM) 8400M GS with 128MB GDDR3
Internal 8X DVD+/-RW Combination Drive with dual layer write
Intel(R) Core(TM)2Duo Processor T7300
160GB SATA Hard Drive
2GB (2 X 1024MB) 667MHz Dual Channel DDR2 SDRAM
Crimson Red Slim & Light WLED display with VGA webcam
13.3" UltraSharp Widescreen WXGA (1280x800) Display with TrueLife(0.3MP webcam)

 

The EDD for the XPS is supposed to be 5 th NOV. Yesterday I sent a mail to the Sales Rep asking "if possible" to deliver it by latest by 8th Nov (Diwali)....
This morn the customer service rep folled it up by a call to me.....explained that the XPS was at the Customs and will be cleared in 3 to 5 Dys.... She also mentioned...."...... after clearance from the customs the Laptop is sent to the CENTRAL STORAGE / WAREHOUSE for Invoicing....which normally takes 3 working days (she subsequently offered to cut the time to 1 day on Priority basis)..." She also happened to mention "......if your delievery area happens to be one of our 'regular' serviced areas....then the process takes 2 days.....otherwise 4 to 6 days...."

During conversation she also happened to mention.... "......all laptops for India are manufactured / assembled in Malasia..."
Hope this helps

 

This has been answered many times in this thread recently. You do not HAVE to wait for anyone, but if you wish to waste your time for someone to come and tell you what a screen is, and how to start the laptop, you can. And you don't have to check for anything before signing the receipt. They won't let you anyways. If anything is not right, you just call them, and they'll send a new one to you. You can return it for a full refund within 30 days anyways if something bothers you so much.

 

.......................? Where ? In India ? US ? Canada? Have a look at the Question....it starts with"....I'm in Calcutta...."
Wanted specific info about Dell policy in India.....
So thanks ...but no thanks...

 

yep vip is rite..u need not be so rude abt it....ppl over here r not goona sit and read 44 pgs of this forum...its for all...if u dun't wanna suggest good then dun't talk bad either..just relax...vip to ur question.its not imp for u to wait for the tech guy..u can open and use it ur self if there is a defect u can always call up the customer care and get it replaced...warranty kis bat ki otherwise.. ...complete cover we have got...

 

guys just called the customer care..my eed date was 2/nov...now they r saying it will be buy 10th.nov,..wt can be done abt the delay...can i ask for compensation and stuff...and if yes wt kinda of stuff can be asked to these ppl..?and one more thing on wt basis can we return the laptop in that 30day return period...?and 30 day period starts when the piece gets delivered to me rite..?

 

what are the customer-care numbers? I've searched the whole site and couldn't come up with them. I'm from bangalore.

 

I was rude? If at all, I was at the DELL technician, who'd come to tell you what a certain part is.

 

Relax guyz - you dont need to wait for any technician guy to come over..... If you are to wait for such a thing then DELL customer care or sales rep should have informed abt it..... Unless they tell you so you can very well open up the package....

Believe me they didnt even call me after I received the package..... And still my order status is saying not yet delivered....

 

my xps is getting delayed by 10 days or so..eeeeggg!!!!solutions guys...

 

Good.... that settles it I guess.....
Now for 1 MORE problem..... SONY...
It seems those guys have come up with pretty "neat" looking Notebooks and SURPRISE !!! at pretty affordable prices !!! (Its Sony we are talking about !)....
I need to make 1 more purchase....
15 Inches ..... FOR a Fashion Designer (probably some pretty heavy-duty designing programs ... I guess...)
She needs something powerful and light......

So? Any Views...? Inspiration or Sony ?
The sony model she was looking at was VGN-N37GH/B @ Rs. 54,500 Less some discount (something like that)

 

I have absolutely NO idea about SONY models in India....
Need some help here.....

VISHAL !!!! 10 Days !!!!!
RING them up !!!

2 strategies:

a> If you have purchased from a "corporate" account (company purchase) ring them up and WEEP.... say ur BOSS is going to hammer you.... That the Moral responsibility of u getting fired rests with DELL....somewhere later down the line .... ask them for a discount....OR better still.... "ASK THEM to do something to make ur BOSS happy..." MAYBE bump up the CPU to T7300 ? Eh? He He HE..... If thats not possible (The lappy is stuck at the customs....or something.....) .... ask them to "Gift Wrap" it with the most expensive laptop cover in their store !!!!!
2> Personal purchase....This is a tough one.... The can probably cite half-a-dozen clauses in their "agreement"....which , unfortunately, all of us hardly read.....BUT....there is still hope.... How about the ANGRY DAD angle?
If the above fails or u think u cant pull it off... sound disgusted... say you are better off with the LENOVO/SONY/HP "Diwali Offer" (something u just dreamed of... be imaginative).....

Anyways, best of luck !

 

edited....

 

Thanx.
Straight. Simple. To the point.

 

well i did quite a good research according to me b4 zeroin on dell....the model ur friend is looking for is nothing gr8...only plus poin i c in it was the screen nothin else..and major disadvantage was the warranty...if still someone is keen on sony...i suggest go for vgn-fz15g....for around 58-60k...its really a good one..in looks and performance....15inch...if i was not goin for 13inch i would have gone for that one...

 

well i have taken for my own business news....lets c will be speaking to the sales guy on monday...will take it on from there..cash discounts is not possible for sure...will look for extended warranty or upgrade to vista ultim...or 9cell battery..lol...asking too much ain't i? ...hardware upgrades i dun't' think would be possible...

 

just got shipment deliverd today. Yet to open the contents.

First delivery date of Oct 25 had expired and revised to Nov 1. I then shot off a polite yet stern mail warning compensation in the final sentence if matter was not settled in this week.

Order Placed: Oct 15
First dd: Oct 25
Revised dd: Nov 1

DD: Oct 27

 

lucky guy man...wt was ur email read like..coz cing my case i will be needing one too..and who did u mailed it too..to ur sales guy id..?or wt..?

 

Me to Dell
Oct 24, 2007 11:15 AM
Hello XXXX,

I find that yesterday the Estimated delivery date has been suddenly postponed from 25 Oct to 1 November.

Considering that according to Dell's own time-table the desktop has been in transit from Oct 19 onwards. I find it difficult to appreciate the exigency that warrants a weeks delay. No place in India is so far off.

Feel that you owe me an explanation. And no officialese please. And kindly call me back within next half hour or reply me an email.


regards,


Dell's Reply
Oct 24, 2007 11:28 AM
Dear XXXX,



Please note the Delivery Dates are tentative and may happen at any point, within the 10 -12 working days from the day the order is placed. However since the Logistic is Outsourced to a 3rd Party there is no Way that DELL Can influence the same. However will try to get an update from Logistics.

Please cooperate.

Thanks & Regards,

XXXX XXXX

Dell India | Sales Account Manager

Dell India Pvt. Ltd.


Me to Dell
Oct 24, 2007 11:44 AM

Yes XXXX, November 1 is way over the 10-12 day deadline. It is a week over the October 25 estimated delivery date.

I am aware that logistics could be a problem, but am expecting delivery this week as per your 10-12 day deadline. In case that is not possible I need a clear date when I can expect the same.

It is not possible for me to wait forever with no clue as to what's going on with no satisfactory explanation and I will expect to be compensated for any further delays.


regards,

 

thats was good...anyways the sales guy will be callin me up 2morow so lets c...thanks

 

Hi,

I am planning to buy a Dell 1520 within next 10 days. I am going for T7250 which is 170 USD costlier than T5250. Please tell me if there is any noticeable difference between the speeds of two of them ?? What applications will require higher processing power than T5250 ?? I mean is it a wise decision to spend 170 dollars more for that speed difference ??

Also,I have decided 160 GB SATA HDD , should I go for 7200 RPM ,which is 56 dollars costlier than normal SATA HDD. Again , is it worth the extra money
and will it make any noticeable difference ???

I have decided following config:
Intel C2D T7250 2.0 GHz
Vista Home premium
3 Year Complete Cover
15.4" widescreen WXGA 1280*800 display with truelife
2 GB RAM
Integrated sound blaster audigy advanced HD audio software
Nvidia 8600 GT 256 MB
160 GB SATA HDD
8x DVD writer
Midnight Blue color
9 cell battery

 

Raj,
If you are willing to spend more for a T7250 then I would personally suggest T7300 with 4 MB L2 Cache (.....does the T7250 have a 2 MB L2 Cache or 4 MB Cache?)
T7250 or 7300 gives is a considerale improvement..... but i guess that depends upon what you are planning to use? "Simple" spreadsheets and Word documents do not warrent the extra expense.... but Large spreadsheets, databases, GAMES etc etc..... you better make your investment future proof.....(3yrs?)
7200 RPM does make a difference ....but Only a minor performance boost...again.....are you going to work with very large databases?....Also, HDD repracement is easy... you might consider going in for a 5400 today and replace the same ...say 2yrs.....down the line with a bigger better HDD..... your choice....
3 yrs Warrenty is a bit too much..... go in for 2 yrs and then LATER bump it up by 1 year.... should be cheaper in the long run...again depends upon how your deal is structured.
Regards.

 

Ok guyz I did a thourogh check up on my laptop for any headphone noise stuff, cpu whine and also grainness (on my AUO) and found my lappy flawless..... Also did a clean install of Vista from my recovery DVD too to check whether the DVD was working fine.....

And the hardest part of it all was my goal on this laptop to Install Vista, Linux along with MediaDirect worked splendidly without any problems at all.... I ll be posting that HOWTO soon.... So anyone interested ?

 

Hey ash, that wud be great! I screwed up while partitioning my system, and would really appreciate help.

 

thanx VIP.

 

Ok dude the thread has now been completed and posted.... You can find the link in my siggy

 

cool

hey dis you guys check the prices at dell today. they have freaking slashed the prices by a lot!

 

man!!freak..i paid 60650 for my xps and now it costing 58650..3.5 percent slashed off.....well now i will surely cancell the order unless they give the necessary compensation worth 2k...any of u guys have order placed..wt r u guys doing..?lol....

 

that is probably because they are launching 15" XPS. Cutting down on prices of base XPS

 

My config which costed around 66k now costs only around 62k with the T7250 itself

 

the site shows my laptop is in the shipment stage from mal'sia..wher as the sales guy told me its already arrive and will be cleared from the custom by 2morow..he says the site is not upto date..is it same with any of uall...?

 

Yes.... The same. What a pain ! Whats the use of having the EDD site then?

 

u bet!hey vip even ur's too yet in deliverystage so how s price for ur config fallen down by..?how r they compensating u....?or for that matter anyone whose laptop is in delivery stage?

 

Look at my sig for my updated configurations!

 

yeah, the EDD site is of not much use really. The reps are more reliable.

 

dell is giving me back 2k ..the decrease in the price of xps ..the guy said either theywill give the cash or in kind...though i will stres on cash..lol..and ye my edd is on time as of now...