New Dell Studio 17 announced (Studio 1745/47)

just a short question... nogo?? why???
i don't see why anyone should need the backlit keyboard
if you are capable of using the 10-finger-system (and i assume quite everyone nowadays is capable of it), you don't ever need to look at the keyboard, so there is just no reason for it in my opinion
the only real reason i can understand: the backlit keyboard is more solid (although the normal one is good enough in my opinion)

 

That is great if you are sitting there typing a document, you are right, you could easily get away with out a backlit keyboard. Where it comes in handy is when you are doing other tasks, myabe using the mouse to do stuff, then need to hit a quick keyboard shortcut or something, backlit can be usefull

 

ok, that may be quite a point... (but as i'm only using the touchpad i dont mind that)

but as another point you shouldn't use a computer in a absolute dark place in the first place as it is bad for your eyes...
and if there is enough light so you wont damage your eyes there is also enough light to read the labels of the keys

and one more point: the screen (at least the 1080p screen) is VERY bright, so there is no problem seeing the keys even if there is no other light source
(i once even used my laptop as a lamp when we had a blackout some while ago XD)

well, do what you feel like, but i still don't see a real reason for a backlit keyboard being that important
it's a nice feature, nothing more

well, whatever, back to topic!

 

this is not a theory.. but fact
Intels TDP is not, never was, MAX power usage.

AMD's TDP is, but because intel does play that game so now AMD also does have something like intels TDP: ACP (Average CPU Power)

 

Hi thanks all of you for your help Just still have a question, I had a laptop 15,3" with a 1200x800 resolution (widescreen) 1920x900 for a 17" is bad?
I ve tried once the GAteway 17 Fx, with the same resolution and it wasn't so bad, is that the same screen on the 1747?
Thanks people
You are really helping me.

 

I think 1080 is the min. for such a large screen. But you're the one who has to live with it.

Dell's HD+ screen is poor IMO, look around this thread and forum, there have been a number of people dissatisfied with it. It's not always an even level of brightness/contrast.. either the top or bottom look different from each other at times.

The Full HD screen is miles ahead of the HD+.. huge difference in quality. If you've seen it (I have), you'd never settle for the HD+.

My EDD is 22/2/10, 2 months after I ordered (Been told the base unit is unavailable right now.) - perhaps this means I get a refresh?!?

The MAIN reason I've not canceled?... the screen!

If I'm going to spend $1800 Cdn, then I want the Full HD panel.

 

thanks vidguy.
I'll give them a call to see if I can change the screen. My edd is for the 25/01. If not possible I'll cancel and stick to my usb-ubuntu-HP and wait (I lost two HDD in less than a week ).

 

Thanks for the information. I've never trusted Intel's public information anyway. They always picture things way too nice in their commercials and on their website.

 

Best chat with dell ever 65W ADAPTER

Code:

 15:05:17 CA Sales
S.V.P. you speak French?
 15:05:19 Clogui
Hi there frensh do you speak?
 15:05:22 Clogui
ah ok:)
 15:05:33 Clogui
ok we speak French
 15:05:43 CA Sales
Welcome to Dell Canada, instant messaging service. My name is XXX
 15:05:47 CA Sales
Hello
 15:06:03 Clogui
Here I spent a cammande on 1747 and I want vénifier that j'auai with a 130w adapter
 15:06:58 Clogui
Vs was even there?
 15:07:13 CA Sales
please wait I'll check for you please
 15:07:21 Clogui
ok thank you
 15:09:28 CA Sales
at your service, the studio comes with a 65W adapter
 15:09:58 Clogui
just 65W?
 15:10:09 CA Sales
yes sir
 15:10:22 Clogui
I speak of 1747 here with I7 and a graphics card 1G
 15:10:53 Clogui
65W is too little for such a system
 15:11:13 CA Sales
yes sir all the studios come with AC adapter 65W whatever configuration
 15:11:42 CA Sales
is information that I found and I confirmed before providing
 15:11:51 Clogui
JKE think you're wrong
 15:12:06 Clogui
I give you a link where you can check
 15:12:48 Clogui
http://en.community.dell.com/forums/p/19310587/19631410.aspx # 19,631,410
 15:12:55 Clogui
It is a forum for you
 15:13:25 Clogui
and everyone receives 90W adapters card pr didie
 15:13:35 Clogui
and 130W pr card ATI4650
 15:13:43 CA Sales
I'm based on our internal application on which you place the order Mr
 15:13:58 CA Sales
and I found the answer I've provided
 15:14:22 Clogui
Well, I'm sorry to tell you that it is impossible that it is a 65W adapter
 15:14:31 Clogui
please recheck
 15:14:47 Clogui
if you're on I'll have to cancel my order
 15:15:48 CA Sales
I send an email to another department for an exact answer, you leave me your email address and I send you the answer once I get it
 15:16:04 Clogui
agree how it will take time to have an answer?
 15:17:56 CA Sales
in the late afternoon or tomorrow morning sir
 15:18:11 Clogui
it cost me dear computer that I do not want to end up with a machine undernourished
 15:18:27 Clogui
and I saved for 6 months to offer me
 15:18:44 Clogui
agree this is my mail
 15:18:53 Clogui
Xxxx @. Com
 15:19:08 CA Sales
I understand, but know that all our machines are well tested before it is delivered
 15:19:19 Clogui
dslé yet you disabuse
 15:19:37 Clogui
but you're aware of what happens with XPS16
 15:19:40 Clogui
and 1747
 15:19:41 Clogui
?
 15:19:48 Clogui
and updating the bios A04?
 15:20:01 Clogui
even the link I've spent
 15:20:09 Clogui
http://en.community.dell.com/forums/p/19310587/19631410.aspx # 19,631,410
 15:21:28 CA Sales
I can not get over now, I send you my email address, and you send all your questions
 15:21:38 CA Sales
and I will send you the answers
 15:22:28 CA Sales
Mr done
 15:23:21 Clogui
hanen thank you I received your mail
 15:23:41 Clogui
I enverrrai my questions
 15:23:42 Clogui
thank you
 15:25:08 Clogui
JHe send you an email
 15:25:18 CA Sales
at your service sir
 15:25:38 CA Sales
I await your mail ok sir
 15:29:23 CA Sales
I had an answer from your question about the ac adapter
 15:29:38 CA Sales
adapter has no link with the graphics card
 15:29:48 CA Sales
He used to charge the battery
 15:31:03 Clogui
Qd Yes but it goes into turbo and with a graphics card that fct play a powerful pr
 15:31:10 Clogui
the 90W are no longer sufficient
 15:31:32 Clogui
I7 = 45 W (55 max) 35 W for the ATI4560
 15:31:43 Clogui
So already we are at 80W
 15:32:08 Clogui
impossible to fct with 10 W, which is the keyboard, disk drive, the screen WIFI ect ...
 15:32:34 CA Sales
Sir, this is the technique I've provided the answer they gave me and it is a technician who gave it to me
 15:33:13 Clogui
Ok how I can talk to a technician. Tt In case you were sure that it is a 65W?
 15:33:59 CA Sales
you can call 1-800-847-4096 and ask you from the technical service
 15:34:07 Clogui
agree thank you
 15:34:10 Clogui
walk the 65W?
 15:34:19 CA Sales
at your service sir

Sorry for the traduction using the magical google.

 

Typical under-knowledged and bad-informed sales people. Funny to read, but less funny when you're the one talking with them...

 

What does the "base unit is unavailable" mean? What was your original order date? 2 months before 22/2/10?

 

The person who wrote that mistyped or was confused - there's no such thing as a 1920x900 (900p) screen, There's a 1600x900 screen, and a 1920x1080 (1080p) screen.

I'm 99% sure they meant the 900p screen.

Having had both, I vastly prefer the viewing angles on the 1080p screen. The colors are way more vibrant, but sometimes to much so - I had to color calibrate my monitor (after paying for the sensor and stuff to do it) in order to get realistic colors (specifically - so people with a slight amount of red on their faces to not look sunburned). It's just oversaturated by default.

On the other hand, my particular 900p screen had some color issues of it's own, and while I figured it was just a defective screen because the Best Buy model on display didn't have those same issues with the same pics (I checked), hearing several several other people complain about it in this thread does make me think it's kind of a lottery for screen quality.

I couldn't possibly disagree more than you need 1920x1080 pixels to "take full advantage of the screen size" or whatever. The 1080p screen has way better viewing angles (like - normal, vs crappy on the 900p) but the 900p screen had plenty of pixels for the size. Actually, the 1080p screen comes with the Windows 7 dpi setting bumped up so that your fonts are the same size as they were on the 900p screen. They're just smoother, but the same size.

 

Studio XSP 13
Studio 14z
Studio 15z
Studio XPS 16
Studio 17

Way too much. I would love it if DELL took some initiative and did something amazing.

Like taking LG's 15" OLED screen and offered it as an option for the Alienware 15

http://www.electronista.com/articles/10/01/07/dell.oled.concept.has.10k.to.1.contrast/ they have some good ideas.

 

I am not even sure what your post means, it is not very coherent. I suggest editing for clarity.

 

Oranges are cool. I like pears. Sometimes an apple is a great lunch snack.

Is the complaint that there are too many models, that they are not differentiated enough or that there is not enough new tech?

Concerning OLED screen, seriously, that's your main beef here? That stupid screen would bump up the price by $2K, that's just crazy.

Edit: Btw, whoever recommended that 2nd caddy refurb part, rep to you for sure! It worked out great, and I can get screws separately, no need to call Dell for that. Going to put in my OCZ SSD (Agility 120GB) for OS and check for some benches.

 

I'm guessing it means "back-ordered" or something. (They don't speak english very well)

I ordered 23/12/09. My EDD was always 22/2/10, so I knew from the start I'd have to wait.

1080p screen
BluRay
Backlit Keys
1333mhz RAM

I think these are the main hold ups

 

Wow. At least they seem to be a little more honest with your EDD than mine. I ordered on Dec. 9 and I got an EDD of Dec 28. That became updated to Jan 4, then Jan 13, then Jan 20, now it is Jan 27. I really, really doubt I'll have my laptop on the 27th.

I have the same components as your order, save the bluray disk player.

 

Totally agree. If Dell wants to make a living they won't offer a oled screen option which will only be bought by a niche market.
Even Apple (whos marketing wants you to believe you're part of a niche market) rarely uses the latest technology. They just repack existent technology in a new 'more fancy' package. That's what they actually do One exception was the Macbook air, for once a innovating product.

Led-backlight screen have only just replaced the ccfl-backlighted ones. Take it easy, technology grows fast, but that doesn't mean it implemented fast.
It has even been proven that the time for a new technology to be accepted on the market is only controllable in the research period. Can't remember the name of that paper, but in practice you can reduce the total time only by reducing your research time.

 

At least they give you and EDD, ordered min December 2, original EDD of December 25th, delayed to January 18th, now they tell me they are unable to give me a revised delivery date.

What irritates me the most is after being delayed the first time, I called a Dell rep, and he ASSURED me it would not be pushed back further then the 18th as "that was the maximum time they were allowed".

 

I also just experienced the 7 beeps problem after having updated to the A04 bios on the day it was release (about 1 week ago). The symptoms were the same: close the lid of the computer and let it sleep for about 5 hours. On wakeup, the system does not recover from sleep. Hard reset by holding the power button and 7 beeps. So it seems that A04 does not fix the problem. Also, my computer does not wake up properly from a long sleep. It it's short (< 60 minutes or so), everything works fine. Longer than that, the computer will flash the keyboard lights but nothing else. Holding the power button and turning it on again will cause the computer to resume as though it is waking from hibernation.I did the CMOS battery removal (again) and it worked to get the computer running again.

I have tried with hybrid sleep enabled and disabled. The only difference that makes is when hybrid sleep is disabled, the computer does not resume from hibernation but instead does a full reboot.

Bottom line: A04 bios does not solve the 7 beeps problem.

Configuration:

1747, i7-720, 4 GB 1333 Mhz, 1080 screen, 2 x 500Gb hard drive, Win 7 Home Premium.

 

Wow, that is crazy. I'm ordering from the USA so, I don't know if that makes any difference. I suspect that it does not. The dates they give me seem to be automated on my order status. If they don't meet the expected date it goes back exactly 1 week. I don't think it a true estimation on when the laptop going to come in, honestly.

 

Well guys, I've officially jumped ship. I have cancelled my order since they were unable to give me any sort of timeline as to when they will get off their buts and act like a company that is in the business of actually delivering the promises they make.

The new Asus g73 looks promising. I had one pre ordered, but I decided to hold off and wait until some people actually get the machine and post reviews. I have decided that whatever the case, I will wait for a laptop that has an i7 820qm or higher, and mobility 5870 or higher and a nice 1080p or greater screen.

Until then, I guess I am off to desktopreview.com. I am going to use the money I was going to use for this studio 17 to build a nice desktop.

I really do hope dell gets the hint and fixes this machine for you guys, but I don't see as a likely outcome.

 

**2nd Hard Drive
Just wanted to post a quick update, did not receive the screws until yesterday (Monday), and sure enough they were the wrong screws... so I have made a few phone calls and hopefully what I get tomorrow (Wednesday) will be the correct parts.

Also, I've got my brand new 1747 i7 1080p sitting in about 6 pieces all over my office, I'll drop in the Blu-Ray, SSD, 2nd Hard drive, Bluetooth and 5100 card tomorrow and put it all back together!! - Keeping my fingers crossed!! ... I just need to find a half-height mini pcie tuner card!!

 

I don't blame you one bit.

 

So...

As a group is it possible to figure out where they are in their shipping backlog?

I placed my order online with Dell Canada for the 1747 with the 1080p screen, i7 720, and blu-ray on Nov. 20 with an EDD of Dec. 18. That day has come and gone and nobody has been able to give me any information on what a new EDD might be.

Are they currently filling orders from early November?

Just sent off some e-mails and was on hold for half an hour again with the same results - "we have no information". I have actually received no contact from Dell about this at all, not even anything saying it will be delayed. It has been "in production" since a day or two after Nov. 20.

 

Take this for what you will, but Dell has been back-ordered on the Blu-Ray drives and the 1080p FHD sceen. It seems that people who ordered the blu-ray drive with the normal 900p screens are receiving their laptops now.

I have also heard that they are due to receive the 1080p screens again sometime mid Feb on another forum. How accurate this is, I don't know. Just relaying things I have seen. So I'd imagine that we will be waiting at least till mid/late Feb to get our orders shipped, if we were to go by this info.

 

That's sort of what I'm getting from this rather long thread.

But I'm guessing that they don't just get a shipment of 10,000 panels once a quarter? Would think it would be a daily or weekly shipment where they go into the production facility and fill whatever orders can be filled with the parts that they have at that time.

So people placing orders in late december or early january had EDDs of mid-February, but surely they'll be getting some panels before then? Did they switch suppliers? Did the factory producing the panels just stop?

Or did some other company place an order for panels so large that Dell has to wait months to get another shipment? Maybe the iTablet is going to be a 17.3" 1080p FHD device?!

 

Actually the drive is not going anywhere without the screws (4 internal you can use most smaller HD screws) once you put the rear part back on. I got the 5100 as well (got 5300 first, drat the lack of 3rd antenna) as well as BT, but haven't take the system apart for bluetooth install. If I am going to go that far, I will also do Arctic Silver paste for which I may need new shims, so I am waiting. It's easy to put in the 5100, it's right there in the back, don't need anything, same for the HDs.

Not even bothering about blu-ray for now, will wait till burners are decently priced (along with the media).

 

Was about to say the same thing! Actually from what I was reading, LCD manufacturers cut down on their production lines, but not sure what is the fubar with this particular panel source.

Edit: Btw, it must have been the blu-ray that got you initially. I ordered the laptop with i820 and 1080p screen on Nov 27th and it shipped on Dec 10th.

 

I'm not an expert in logistics, but I'll wager that the delays are a side-effect of how they go about their business. And I'm sure they've got a crack team of people to keep their business running as optimally as possible, though not necessarily as optimal for your business or mine.

Seems to me that if you have a backorder of more than one part, then you could get stuck in a corner indefinitely. With the 1080p panel and blu-ray as constrained components, likely from different factories, it is conceivable that when the batch of screens finally show up, they are used to build orders without blu-ray drives until they run out. Then the blu-ray drives show up and are used to build orders without the 1080p panels until they run out. An order waiting for both parts is effectively starved until ample supply of both show up at the same time. Add in the chassis as another potential constrained part and its a wonder that they ship anything at all.

That's my guess. One would hope that they have a prioritization or aging system that says "hey, these orders are more than 30 days behind and need more than one part so don't use all of those parts" but that would likely not be as efficient for Dell overall. Kind of an interesting problem, but one they should be able to handle at this point. Not like they're a new player at this or anything. Also would think it would be easy for them to identify such a situation and report that to the customer.

But this is all speculative, perhaps wishful thinking on my part that one day soon the right parts will arrive on the right day to push out my order.

 

seems i'm quite lucky...
ordered 2nd november and got it at the end of november, even before the EDD (early december)

found this in a german forum: (translated)

 

delldelays: I think it is simpler than you think. Dell fulfills the orders with the highest margins first. For example you can still order the Alienware notebooks with the 1080p screens and I'm assuming from the lack of complaints on the forum that people actually get them on time.
Now with the Inspirons, especially if you just order the base system, Dell has a very low margin and therefore these orders have lower priority. So if the supply (lcd, blueray) is constrained as it seems, the higher their demand for their high margin products is the longer you will wait for the low margins orders to be fulfilled.

 

As far as the extra antenna goes, I agree, last year I played a similar waiting game for my 1737, but that finally shipped in just under a month, and when I went in to upgrade that card they had included the extra antenna, along with the antenna wire for Bluetooth and the wires for the wwan card. Not so much on this one - no extras in there. getting the Bluetooth in was a pita, so while I was in there I figured why not add the blu-ray... the drive that dell uses for these systems are readily available on eBay for less than $90 bucks... as far as the screws go, your right to a point I guess, but if I'm gonna do it - I'm gonna do it right. I thought about just robbing a couple of screws off of the other drive, but like I said. So I was able to reuse of my source that got my 1747 to ship from dell and she actually put me on the phone with the guy in the Houston that picked the parts... he gave me the part numbers for the correct screws (he claims he actually went to the 1747 base and tried them) I plugged these numbers into dells search and nothing pulled up so... anyway. Hopefully everything goes back together smoothly!!

 

So 1747 lacks the WLAN's 3rd antenna wire, but does this mean also that there are no WWAN antennas (and SIM card slot)?

 

As far as I can see the AlienWare notebooks have a 1200p (1920x1200) RGB screen. RGB, not B+RG like the Studio 17 and 1200p, not 1080p as in the Studio 17.

 

Correct, I'm staring at my laptop right now and there is no 3rd wire for the WiFi, and no extra antenna (except for a TVTuner) wires for the wwan. However, the sim card reader does appear to be there... whats funny about this computer is the chip (cpu) is actually on the bottom of the motherboard and not up...

 

So, which part number did you wind up re-ordering for the screws?

 

Thanks for the update about the antennas and the SIM card slot.

Regarding the CPU, many laptops have CPUs facing down. Both of my Studio 1735 and LifeBook S6410 have facing down CPUs. That is why their heatsinks are as essential as the cooling fans to transfer the heat and cool down the CPUs.

 

Yeah I did get the screws too... so I just finished putting everything back together and Windows is installing...

I guess I never noticed my 1737 CPU facing down, anyways... screws:

Part # 2013T = Bracket to Base you need three of these
Part # 2864D = Caddy to Hard Drive you need four of these

I did a google search and both part numbers pulled up hits... so I'm not sure.

On a side note I don't suppose anyone actually has a mini pcie half height tv tuner card do they? Just curious...

 

Hmm... going to try to get 2013T. Caddy to HD screws can be pretty much anything (with flat heads though).

 

Btw, since updating to new A04 BIOS, I have been experiencing "freezes" when machine becomes completely unresponsive all of a sudden with the screen displaying an image of the desktop, but no actions can be taken.

So, I am going to go back to A03 and also will reinstall on my new SSD.

 

It has frozen twice so far - it's A04 related huh? I'm pretty sure with Dell Bios' it's almost impossible to go backwards unless you've got a way around that?

 

Multi touch screen is now available with Core i7:

http://www.dell.com/content/topics/segtopic.aspx/multitouch_systems?c=us&cs=19&l=en&s=dhs&~ck=mn

... only in the 900p screen, though...

Edit: the Core i5 machine also has the multi touch screen option now.

 

It's done that more then couple times, but the only change that I can tell that has happened is the BIOS update. Hmm... why couldn't I flash back to A03? Does Dell not allow that?

 

try not to do this!!! Two users in German hardware luxx forum tried this out, same result: Winplash hangs up at the last Bios block, Game over (Mainboard dead)! Only way to reanimate was to change the board by a Dell technician!

 

I had placed an order for the 1747 (i7/1080p/BluRay/1Tb HDD) in December (EDD 4/2/2010 - but no signs of them actually hitting that). I also found when I got my credit card statement yesterday, that they had taken the full price from my credit card (£1200) on the day I placed the order! Wasn't too impressed by that and so I cancelled this morning I'm afraid. I'm now making a radical departure I'm going to a Sony Vaio 14" (which will probably suit me better in many ways 'cos I take my laptop on the train and the existing XPS M1710 is a back breaker). I'm posting the spec here as I thought some of you may be interested (or have random changes of mind in the size of laptop they want like I do ):

Your configuration VPCCW2X5EYour configuration

Processor: Intel® CoreTM i5 Processor
Operating system: Windows® 7 Home Premium
Finishes: Red
Hard drive: 320 GB Serial ATA (5400 rpm)
Memory: 4 GB 1066MHz DDR3-SDRAM
Optical Drive: Blu-ray Disc(TM) player
Display: 35.6 cm LCD, 1600x900 + webcam
Microsoft Office Suites: No Microsoft Office Suite
Anti-virus: McAfee® - 60 days protection
Adobe Acrobat: No Adobe® Acrobat® Standard
Adobe Creation: No Adobe® Creation
Adobe Lightroom: No Adobe® Photoshop® Lightroom
Also Included

Keyboard: English QWERTY keyboard
Graphics: NVIDIA® GeForce® 330M 512MB
AC Adapter: 1 AC Adapter
Ports: 3 USB 2.0
Wireless LAN: Wireless LAN + Bluetooth®
HDMI(TM) output: HDMI(TM) output
Battery: Battery life up to 4 hours

£849.00 (I think that's a pretty good price for this spec? Saves me £350 over the Studio too!)

The 'bad' points are:
* Core i5 - I'd prefer a quad i7, but I don't think we'll see a quad in this form factor 'til intel produces a 32nm quad at least (if then)
* Can't do 1Tb hdd (I'm going to buy a 500 separately because they charge £50 for the upgrade and it's only 5400rpm, where I can get a 7200rpm model for ~£80 and replace it myself (assuming Vaio's aren't a complete pain to open up)
* 6 - 7 weeks delivery (ahem, wasn't I just complaining about delivery? Well yes, but I'm hoping this will go smoother than the Dell order )

The good:
*1600x900* on a 14" Display - I've never seen anything that high res on a 14", my preferred res is 1920x1200, but that would be pretty ridiculous on a 14"! I know some people wouldn't like it, but for dev work it will be excellent!

Sorry to go off topic, but I thought some of you may be interested to know what other 1747 (prospective) owner's are doing in light of delays in delivery / problems with the system (albeit fixable thanks to unclewebb).

This is the first time I will have gone the non-Dell route for a personal laptop.

Good luck/enjoy for all those staying with the Studio!

 

TSMC, world biggest semiconductor producer, finally solved the biggest production problems with their 40nm process.
Knowing they also produce for Ati and caused most of the delays concerning the Ati 5000 gpu's, this is great news.
So soon normal availability of both the desktop and mobile gpu's will become reality!

Fingers crossed Dell starts selling the studio 17 with the Ati 5650 (and their other models of course).

 

Yeah, I figured that if the BIOS does not allow for downgrade, I am not going to try to hax0r it through. It's silly that $1500-2000 laptop does not have dual BIOS when $150 motherboards from Gigabyte all do.

 

I think the new CW and Z series are very good systems for the price (so is the F series actually). Having Geforce 330 and i5/i7 in a small form-factor is great. Plus they finally put high-res screen (for the size) in CW! It's an excellent small laptop.

That said, this is a complete 180 turn from the form factor of Studio 17. Figured that someone may go to F series, Asus G73j or maybe new Toshiba Quosimos if anything.

 

I suppose I do go from one extreme to the other. Given that this one has a long lead time, I may well end up changing again before anything gets delivered (particularly if Dell puts 56xx in anything sometime soon). The only prob with that strategy is that I could end up still waiting for a new laptop a year from now when I needed a new one last year