New Inspiron 7537/7737 Touch, Haswell and GT750m

and how is the keyboard? i saw a lot of complaints about it because it is flexible or something?

 

WIFI fine for me also, the keyboard flex is only noticeable if you are purposefully trying to do it. Also don't most laptops keyboards flex? Spacebar fine on mine too.

 

hello

I'm planning to but the 7537 (15") and would like to replace the original HDD with an SSD. I can have an SSD which is 9.5mm high and I wonder if it will fit given that most of SSDs for laptops are 7mm (and also it seems that the 7537s sold with SSDs are 7mm high). Has anyone here tried it? It seems that the original HDD is also 9.5mm (as per mgj167) so I would think it's ok but I would appreciate if anyone could answer. What about the tray then, would I need one? Thanks!

 

i saw there are 2 version of dell 7537 15.6"...i want the cheaper version with i5-4200U, 6GB RAM, 500GB HDD, nvidia g750M, 1366x768 resolution. does this version feature a touchscreen?

this: http://www.oktal.ro/laptop/dell-inspiron+15+7537+haswell+i5-4200u+6gb+500gb+nvidia+geforce+gt+750m+2gb+windows+8+silver-o112831.html

 

Just wanna warn you that the HD panel is TN and far inferior to the Full HD one. But if that's ur budget then go for it. Based on the thickness stated (20.5 mm) that's the non touch version

 

but what's strange is that on dell's page there isn't any 7537 version without touchscreen:

New Inspiron 15 7000 Series Optional Touch Laptop Details | Dell Ireland
Dell Ireland Computer and PC - Desktop PCs, Laptops, Computers | Dell Ireland row)
New Inspiron 15 7000 Series Optional Touch Laptop Details | Dell Ireland

 

what version do you guys recommend me? This one: Dell Inspiron 7000 Series 15.6" TouchScreen Laptop 6GB Memory 750GB Hard Drive I7537T-3341SLV - Best Buy or this one Dell Inspiron 7000 Series 15.6" TouchScreen Laptop 8GB Memory 1TB Hard Drive I7537T-4340SLV - Best Buy

full hd +2gb more ram or nvidia gt750M ?

 

I have the $879 one since I don't play any games.

 

Has any owner in this forum swapped their original HDD with an SSD and had it working for more that a few days without error?
It seems there are some sacry feedback about people facing a BIOS level boot issue with damaged sectors...i wonder what's going on here.
I'd love to hear back from people who managed to have it working for good (and how they did it - cloning software etc)... Thanks for your feedback!

 

Ok so I finally made it to a retail store (Best Buy in my case) to look at the 7000 series in person, specifically this 15 inch config: http://www.bestbuy.com/site/inspiron-7000-series-15-6-touch-screen-laptop-8gb-memory-1tb-hard-drive/1753377.p?id=1219062804178&skuId=1753377&st=categoryid$abcat0502000&cp=1&lp=3

Some basic thoughts:

*System looks very nice. The store had all of the 7000 series systems in their own section of the laptop area. I touched the palmrest expecting it to feel cold like Aluminum but it was warm...likely because the machine was used and on all the time.

*Keyboard was unexpectedly ok. I typed a bit on the start screen to try and test it out. There is flex present but I feel that a lot of it is the trim surrounding the keys themselves and not the actual keys, although they do flex as well. While this is disappointing from a build perspective (I'm typing this from a Toshiba that cost half the price of the high end 7000 15 config on Dell.com that I was thinking of buying and the keyboard has no flex) but I think I could live with it due to the performance and overall looks of the PC.

That brings up another point: There isn't another system with these graphics that I'd consider buying. The Acer and Asus has the inferior GPU memory setup, the Lenovo looks tacky with it's red keyboard backlighting, and IIRC those were the only machines I found on Newegg with this setup. There was a MBP but it was a older config with older processors + that Apple pricing.

*Didn't bother touching the touchscreen, but IIRC the system I looked at was a i7 with the 1080p display. Colors seemed pretty bright on the start screen, didn't switch to the desktop as I didn't want to hang around too long and attract salespeople.

I'll likely end up seeing how pricing is in Dell Outlet, but this is on my short list. If the keyboard felt better constructed, i'd be willing to pay full msrp...but not yet...not for the pricing they want to charge for the higher end configs...the system construction would have to justify that over 1k pricing.

 

I have had my 7537 for 2 days. All seems OK but struggling a little with Wifi.

Whenever I try to connect to an AP it says taking longer than usual and then limited access.
I have tried this on 3 different wireless AP's and it does the same on all of them.
The connection does work at full speed but only if I am in the same room as the AP if I move to the next room, signal strength still shows good, but speed drops from 12Mbps to under 1Mbps.

I have installed Windows 8.1, upgraded the bios to 05 and installed the new 8.1 drivers from Dell but I still have the problem.

I have also tried uninstalling the N-7260 and all the driver software all the way back to the original Microsoft one and then re-installing the latest Dell/Intel® PROSet/Wireless driver but it did not make a difference.

Any other ideas that I could try?

 

How many storage devices can i fit into this laptop?

(2.5/Msata/M.2)?

 

From the XPS 12 Dell site...

I spoke to our screen supplier, and checked, and both my Dell panels are made by LG... so no surprise that the Latitude 10 has it as well.

Here's what he had to say:


Yes we've heard of the burn-in issue, technically for LCD it's called image persistence:
Image persistence - Wikipedia, the free encyclopedia

The Latitude 10 panel is by LG as well.

LG likely used some new chemicals in their manufacturing process, and will undoubtedly reach an agreement with Dell to do a voluntary recall - it'll go through quietly.

The 7537 screen is also an LG screen and the reason I have not purchased one yet. If there is in fact a recall for all LG screens on Dell products..that would include the 7537. Then and only then would i consider purchasing.

Just thought I would post in case like many XPS 12 owners, image retention begins to happen on the 7537 5 or 6 months down the road.

Cheers,

 

Is it the normal screen or full HD screen?

 

Just bought this! i7, 8GB RAM.

 

could anyone post screen shots of their windows 8> my screen is full 1080p.

 

What do you need the screenshots for?

 

i want to see how the screen is. the one in my current laptop is unfortunately not good.

 

Okay here it is https://drive.google.com/file/d/0B2kP7zbvzkZBQlROWHRzaUNWbG8/edit?usp=sharing
https://drive.google.com/file/d/0B2kP7zbvzkZBdHljVVZiOThKTlU/edit?usp=sharing
https://drive.google.com/file/d/0B2kP7zbvzkZBeXdYcGNMdExCWmM/edit?usp=sharing

 

thank you! i can't wait to get it. i'm using a decade old laptop at the moment. :/ i was wondering if i should buy this or macbook with retina, but i only use my laptop for skype or songs or movies, so no point spending so much money on a macbook with retina when i can just buy this laptop, a ps4, and a few games for the same amount of money.

 

Any new info for mSATA SSD ? Has anyone got a model with it inside ?

 

Hello,

Did anyone got his dell inspiron 15 7537 (16gb ram 256gb ssd) in the past few weeks?
I'm considering to buy one but on the internet i'm reading a lot of wifi problems and that's why i'm hesitating to buy one.
Could someone help me out?

Thx

 

Do you guys think that this laptop whit i5-4200u procesor will run games such as NFS Rivals on med?

 

Impressions of the 7537:

The laptop is a very good one, especially for the price.

Build, fit-and-finish, and feel:

- I'm not as sensitive to weight as most people might be and find the weight similar or even a little lighter than my XPS 15z. I believe that much of this perceived change is due to the shape of the body as you can grip the vertical walls of the body much more easily than the old sharper, tapered design of the 15z. Weight distribution and overall body dimensions may also play a role (I haven't yet checked on the latter). I think this is a far more important point than the final weight of the system as people will commonly sense torque from lifting the laptop one-handed at one end more than they'll sense the actual weight. So if you don't have to absolutely have a featherweight ultrabook to do work, then you will probably be fine with this. If you carry your laptop for more than 3 hours, your shoulder will likely still become sore from a shoulder bag or backpack when you're also carrying papers, a large book, and cables just as if you were taking a day hike. It's a 5-6lb system and you should expect that when lugging your stuff around. I sacrificed the true ultrabook featherweight, but I'm more than happy with this compromise.

- For those looking for secondary mSATA access, I'm not seeing any connectors or ports readily accessible in the HDD tray. The tray accommodates one 2.5" drive and no more. There may be another port available, but you would have to pull the assembly further apart to investigate. I'm not inclined to do so. You get one SATA connector.

- The fit and finish is very very good. It uses an aluminum shell and a sturdy plastic backplate and is very close to the previous generation XPS 15. The backplate will not flex as the internal structure reinforces the plate with snaps. The lid is tight with a good, wide single hinge. I expect less wear, fewer cracks, and less looseness with this than what I eventually got on the double-hinged 15z. I'm also quite happy that Dell has finally ditched the forward-set clamshell lid. It almost surely saves wear and tear to have the display rotate back behind the laptop's body. The display itself uses the now popular single-surface black-bordered affair that Apple made popular. I'm fine with this as it allows the screen to take center stage and let the surrounding screen fade into the background. The touch-screen layer and the display appear to be separated and not glued. That may play a role in the display quality, but I'm not commonly familiar with these things. I'm quite sure this favorably impacts the repair-ability of the screen. Power cable port and USB ports are very tight fits at the moment. I don't know whether I should expect increased looseness with wear over time or not. You will not have the cable falling out of this machine for a long while.

- As for feel, the keys are snappier and tighter than the 15z. If you've read other comments on this thread, you're aware of some keyboard complaints. I have none personally. I'd rate the experience at a stiffness somewhere between the 15z which I consider not totally mushy and a Macbook Pro. So if you're expecting the stiffer key switching of a Macbook's chiclet keyboard, you're not going to get it. But if you're satisfied with some kind of middle ground, this will likely be fine. The board does flex on a very hard finger press in the middle but the keyboard remains generally very resistant. I'm an engineer and so I really really appreciate the number pad. You may be annoyed by the offset touchpad, but it isn't honestly a big deal except for a true OCD need to have the touchpad absolutely centered. The touchpad itself is of very good quality. From the earlier Best Buy display units I was expecting a resistant, rubbery feel and got something very pleasant and smooth to the touch instead. It isn't as silky as the Macbook, but really that material is a unique Apple calling card. This is as good as you'll get on a non Apple laptop. If you don't have to have discrete mouse buttons, you'll be served well here. The keyboard lighting is as effective as it needs to be. The new software (vs 15z) has three settings: off, medium, high. I prefer this to the light-sensitive software settings as I do not have to continually make adjustments. You set a light level and it just stays there. The power button is snappy and effective, much better than the 15z's thin bar that you had to use a fingernail to press.


Software:

- Dell is good at not forcing malware on customers. The only things I saw that really prompted a desire to cleanse the computer of them were pre-installed McAffee theft detection (just pony up for Lo Jack instead) and Dell's system detection. The other stuff is well behind the scenes and functionally related to the system such as QuickSet (function key operation) and accelerometer drop sensor. Display changes are handled by Intel for the integrated GPU (4400 I believe). It's presentation is different than the nVidia display settings I'm used to, but functionally the same. It will save multiple profiles and I'm generally happy.

- I'm happy that Dell now has specific settings to extend the life of your lithium battery. The description of its functionality (which is off by default, so you need to go into power profiles to turn it on) is in-line with best practice for lithium charging. An extra peace of mind to be sure.


Performance:

- Wireless. Ok big one first and jef jos this is addressed to you. I have not done a thorough analysis, but it appears that wireless for me is on par with my old machine. For better or worse, my ISP runs at 3.0 MBps so higher speed analysis won't be forthcoming. I'm commonly running at 2.5-2.8 depending on the server and I'm quite satisfied. Honestly if you're worried about this, I think performance for any laptop would be a crapshoot. My advice is to subsume your anxieties as the rest of the system's quality is just fine. Dell's support is good enough that they can work with you on this.

- GPU. The 750m is in line with both the new XPS 15 and the highest end Macbook Pro at a mere fraction of the cost. I'm quite happy with it so far. 384 CUDA cores gives me plenty of horsepower to do initial design and test before I upload to a remote distributed system for higher workload computing. It's not a Tesla card, but it's plenty good for the work I want to do. Borderlands 2 runs like silk on high settings. I have not attempted newer games, but I suspect this will run games throughout the next gen consoles' life cycles. Not at high settings, but it will run them adequately. Consider this a work rig that can hold its own quite well in gaming environments.

- CPU. I have noticed no real bottlenecks in operating the 4500u. I'm very happy with the CPU selection as I prefer lower power and extended operation with the undervolted chip. I have not seen high operating temperatures, but actually haven't checked yet with the system under load.

- Battery. So far averaging 6 to 8 hours depending on normal usage. I predict a 3 to 4 hour lifespan under discrete GPU gaming loads. We'll see. This is exactly what I wanted out of Haswell on a good machine.

- Display. The Notebookcheck review is accurate. Display brightness is 300 nits in line with my old 15z. Viewing angles are fine. It's a good display, though people used to a cooler color temperature may be initially put-off by a distinct yellow cast to the whites, especially while the screen is just waking up for login. It takes about 5-10 minutes of work on the display before you get used to it and you won't really notice it much on full-white backgrounds. On a laptop you will likely not get fine control over backlight color or color temperature. So if you absolutely must have accuracy, I might consider plugging in a large display for that or shying away from any laptop model that doesn't have exactly the temperature you need. I tried messing around with color settings to compensate, but that just distorts neutral colors such as grey. I found a nice middle ground at: 0 Brightness, 51 Contrast, 1.1 Gamma, and 0 Saturation. This brings out the middle levels reasonably well while not being washed out. Colors on the display already seem somewhat saturated so dropping Gamma, as I've done on a couple displays, will likely not help. The touch display is very responsive and fun to use with Windows 8, although I tend not to use it once the novelty passes. There are some situations (Onenote inking? Photoshop fine-tuning?) I can see using it, but it won't be day-to-day. Your arm's just going to get tired. It's a bullet list feature. I treat it like one.

- Sound. Some have pooh poohed the speaker quality. I can identify the source of that complaint as the speakers are oriented down and not sideways or up. This means that most of the sound you'll be listening to is bounced up from the computing surface. If you're on a soft surface this can soften or distort the sound significantly and provide slight tinniness in any case. The loudness and general range is pretty good for laptop speakers. The headphone jack, on the other hand, has an elevated hiss. I think this is common to the build and has one of two sources: either the jack isn't properly grounded or the software isn't performing sufficient noise cancellation. So far I'm inclined to think the latter as sound levels seem unusually high no matter the volume level I use, but if you're familiar with Dell/Realtek driver support, don't expect updates. My current counsel on this: If you're an audiophile, you won't like the elevated noise. It disappears just fine when sound occurs, but reappears when there is no sound. It's not *bad*, just noticeable. I'd use USB headphones or a USB adapter if this is a problem.

- HDD. If you are used to SSD boot performance you will not get it here. This is one of the corner cutting measures Dell took and it shows. The drive is a WD Blue 5400RPM drive, slowest available. It'll perform adequately and you won't notice much during gaming since most data is cached in memory, but if you have lots of read-write happening, yeah it'll be slower. I bought a new Evo SSD and am currently enjoying it's performance. Access to the drive bay is easy and Dell is probably the most enlightened manufacturer about not automatically voiding warranties for things like this. Just keep the stock drive around in case you have to ship anything back. As I said, I noticed no extra connectors or ports or even room for mSATA connection.


Support

- I purchased an extra year's support from Dell for this. If you haven't been buying from Dell in the last five years, boy has their support gotten friendlier, faster, and better in the interim. I really appreciate the home service appointments for unusual hardware needs (like replacing the 15z palmrest twice at no cost and minimal fuss). It's as good a support service as you'll find and laptop support is probably the one remaining service you want in place of full DIY since there are so many custom parts and connectivity.


Conclusion:

If you need a workhorse machine with a decently good display and good build quality and you don't need display color perfection, this is your machine. All the ports you need are here. All the not-quite-workstation performance you need is here. The fit-and-finish is here. I'm very happy with the system and will continue to use and enjoy it.

Pros:

- Great stats. Nearly the same guts as much more expensive and high end laptops. The i7 chip is slower, but you won't get significantly worse performance and you will gain computing time thanks to the undervolted chip. The GPU is a good one. It's not a dedicated gaming chip, but it'll run your games just fine.

- Great build. This is a follow-on to last year's XPS 15 body and boy is it a solid one. It's clearly a Mac clone and I really like it. The numpad puts it over the top in terms of design desirability for me.

- Good feel. Keyboard is fine, touchpad performance is reliable and good, and the touch display is very responsive and useful. So is the display for when you do want to use touch.

- Good display. Decent brightness, good HD quality. I see no need to blow GPU time on driving a quad display unless I wanted 15 command line programming environments open at once. In that case I'd just use a separate monitor.

Cons:

- Display color (sort of). I was initially bugged by the yellow cast of the display, but that can be mostly compensated for. Just keep things at high brightness and with either lots of white or no white on the display you won't notice anything.

- Aux jack sound. Elevated hiss is confirmed. So far I think this is a software design flaw, but it could be improperly grounded. I may investigate further at some point in the future if no one does it first. Bottom line: if a little bit of cassette deck hiss with no sound bugs you, switch to USB. It's not a huge inconvenience and really shouldn't be the reason you reject this system.

Undetermined:

- WiFi performance. It works fine so far for me, but I don't have any 10+ MBps connections. As others have said, it really seems to be a crapshoot on many laptop systems. So given my experience with Dell's support, I'd advise not letting this dissuade you from buying and letting Dell's support work as you take a conscious gamble of a few weeks of your time to see whether it works for you. The return terms are reasonable and the support is good, so in my opinion it is certainly worth the gamble. Just be emotionally prepared and ready (ie- calm) if you're unlucky and get a cruddy connection.


I do hope this helps peoples' purchase preparation. All factual errors and misunderstandings are mine and I take full responsibility and correction for them.

 

Do you think whit i5-4200u wont be any bottlenecks to?

 

Dude, someone answered you already. Stop repeating ur question again in multiple threads. That's kindda "not nice" cheers.

To Bedwyr, that is the most dedicating review I've seen and I agree with 97.63% (i'm just messing with ya ) of what you said. You should post it on the Dell website. Well done, sir!

 

Thank you. I'll also make a note that after a time the audio driver appears to shut off. The hiss disappears with it. I don't think that means anything diagnostically, but I'll mention it in case there are any analog or audio engineers that would know Aux circuits better than I do.

 

Thank you Bedwyr, great post

 

I concur great post by Bedwyr - I got my i7 Dell 7537 last week and after an inital nightmare of having no re-install discs I rang Dell to explain my situation. I was trying to upgrade the internal HD to SSD (480GB Crucial M500) problem was after cloning the original drive I could not do any updates to a mismatch on size. Dell were cool though they sent out the 2 install DVD's by DHL next day delivery. I used a USB DVD drive to install and that worked fine (change to non-scure and leagacy boot in bios). Install went fine no Windows 8 key to find as its already stored securely in bios. I downloaded all the drivers from Dell support and then upgraded to Windows 8.1 with no problems.

All the best Bedwyr and happy Christmas

 

I ordered one yesterday. I was wondering how I would go about installing linux duel booting Windows 8. Will I have to format, partition drives, install windows 8 then linux?

 

I haven't tried yet, but that would be the correct order, yes. Otherwise Windows will overwrite any boot partition and you'll have to re-create it from your linux tools. I have a couple of caveats you need to be aware of from my previous installation experiences:

- Be careful and wary as this is new hardware. I'm unfamiliar with Linux and the new UEFI boot standards and whether this model normally uses UEFI instead of old-school BIOS. AFAIK, only Ubuntu has a workaround for UEFI installation (does Mint have this same UEFI certificate? Anyone know?).

- Be very wary of device support. On my last laptop I got the touchpad working, but not multitouch. So maybe you'd scroll the old fashioned way with your finger on the right edge. Secondary display support was spotty since it was wired directly to the discrete GPU. I'm not sure about this model. Access to the GPU may be difficult to manage. I think the current support for nVidia's Optimus switching technology is still provided by 3rd parties developing Bumblebee (Transformers joke, get it?). If you get all the packages installed correctly, you need to explicitly run a program with the command "optirun -program_name". If you need to do CUDA development in Linux, I wish you luck and ask you to wish me luck. I was able to get both Bumblebee and CUDA working correctly on the last laptop after two weeks of testing and trying things. I don't know if it's up-to-date, but here's a ref doc I googled: https://wiki.ubuntu.com/Bumblebee.

- If you want linux gaming, keep SteamOS in the back of your mind. nVidia is supposed to be providing better support for this initiative, but I have no idea whether that support will eventually extend to mobile GPUs like the 750m and Optimus enabled laptops.

 

Thank you for the acknowledgements gentlemen. They are welcome and encouraging. I'll look into whether I can repost on the Dell forums.

I want to add a quick addendum about color quality and what I've noticed since my last post. I have an iPad which has a cooler color temperature. Commonly your eyes will take about 3-5 minutes of exclusive use before they become used to the display and see white on the display as white. You will then notice an abnormal color when you switch devices and have to re-engage the adjustment process. So I work on the Dell for awhile and then look at something on the iPad. It will appear almost purple until I begin working on it for awhile. Then I switch to the Dell and its white color display will appear yellow-green and slowly fade to white as your eyes adjust. This isn't too big of a deal and with a little patience you'll be fine. If you use your laptop and a secondary monitor at the same time, I would do your best to change the monitor's color temperature to match as closely as you can, but do not have too high expectations. You may simply have to put up with turning the laptop monitor off and just go with the external.

 

can i install windows 7 on this?? windows 8 is freaking me out. it also keep freezing, restarts,and says no boot device found. everytime i plug in a usb device.

 

Did you install something new for this to happen?

check out this guide...
Downgrade Windows 8 to Windows 7

 

Did Dell tell you to change to Legacy mode?

 

no i didn't. it has happened 2-3 times now. "no boot device found".

 

If it's under warranty contact dell and they'll get an engineer over to check and fix the issue.

The "no boot device found" issue happened to me but that was after i swapped the original HDD for a retail Samsung 840 SSD.

 

Hi Varuka,
I changed to secure boot = ON and legacy mode = ON just to get the reinstall DVD rom drive loaded. After the first reboot when windows installed I changed it to legacy = OFF. I didn't get Dell to do it you can access this all in the bios by pressing F2 quickly when the starts (on Dell logo).

 

i didn't know there was a desktop mode on windows 8 as well. all's fine now. great laptop.

 

yeah I just added the 250 GB Samsung EVO SSD to my 7537 works perfect, I originally bought the 17.3" model 7737, but a day later I decided I wanted the full hd screen and the I7 processor , so i took it back to Best buy and exchanged it. and I`m much happier now, awesome laptop

 

Hi Niftyifty... i didn't ask how to get in bios but why did you have to change to legacy in the first place. I too have a 480GB Crucial M500 and secure boot is off and legacy was always off.

 

i just bought a new 7537 but unfortunately the chrome trim has scratches/scuffs all over. A replacement seems wont resolve the issue because my friend also has the same.

 

Hi all,

My first 7537 had a dent in the case so I made an exchange for it.
Both the first one and my replacement have the same problem. They won't wake from sleep.
If the units sleep, I can't get the screen to come back on.
The keyboard backlight stays lights up, but the screen never comes back.

I've updated to Windows 8.1 and I updated the Intel HD graphics drivers (4400).

Can anyone offer any other suggestions?

Thanks in advance for your help!

 

Hey,
I'm trying to use the recovery partition and factory reset my Inspiron 15 7000.

I've tried Ctrl f11, ctrl f8, and f11 and f8 all at separate times a boot and I can't get into it. It just boots right into Windows.

Anyone know how to do a factory reset using the drive partition?

Thanks!

 

Hi,

On 18 November 2013 I ordered a Dell Inspiron 15 7000 (7537). With all possibly options like sdd, ect. The laptop was delivered 2 weeks later than promised on 12 December 2013. Since day 1 my internet, or better said wifi, didn’t worked from time to time and only had a normal download speed when I was within 5 meters of the router. When I went further or upstairs my connection failed or was extremely slow. Also on other routers, hotspot, ect. this laptop has the same issue. You can’t get further then 5m from the router or the wifi becomes terribly slow.

So I contacted Dell to see what they could do about it and if it was possible to return my laptop because of the defect (it took me 2 weeks to convince them that I was not ‘lying’ . On the phone they told me this was not how they usually do this and they would send a technician with a new wifi antenna (integrated in a new lcd screen) to see if this solved the problem and to check if it actually was a defect of the laptop itself or because of my routers. So on 20 December the intervention was planned but the technician didn’t show up until 6 January. He had a new lcd/antenna kit but not a new wifi card (which they promised me to replace too). He installed the new part but no improvement. At least he recognized that it was an actual defect on the laptop and not because of my router which is fine. So he came back with 3 different models of wifi cards on 8 January to test if the card was the problem. Again no improvement was made and it even became worse: the technician broke the antenna cables when he tried to unplug it during the testing of the wifi cards. He told me he would come back to install a new lcd/wifi antenna for the second time. So at the moment I don’t have any wifi connection because the cables aren’t connected anymore. When the technician leaved he also told me that I should ask for a refund because he was almost 100% sure that there is no solution to solve this problem and that he already had seen this issue with the XPS. Then Dell couldn’t find the problem or couldn’t fix it so they told there customers to buy an external wifi antenna. (These are his words) We also talked about the fact that there are a lot other user of my model have the same issues and that a replacement laptop will give me the same result.

After all this I am really getting tired of all this problems with Dell and the way how they treat their customers. At first they didn’t believe me, then I had to wait for all the replacements which didn’t help and now I have to wait again for a replacement. So I contacted Dell because I wanted a refund and send the laptop back (or at least a new/or other model with a new warranty). But this was not possible because THE LAPTOP ALREADY HAD PARTS REPLACED BY THE DELL TECHNICIANS. So I got angry and told them that first they didn’t want me to send the laptop back because a technician had to check the defect first so that they could be sure I was not “lying” and now I also can’t send it back because they already replaced parts in it.

So now I am stuck with a laptop that doesn’t work and a customer service that doesn’t want to help me or that is the impression I have. I can’t do anything else than waiting for the technician with the new lcd so I can ask him to write down on paper that nothing helps to fix the wifi issues. This might be the only chance to get my money back with a solid evidence on paper. Any suggestion how to get my money back are more than welcome…

SO I SUGGEST THAT EVERYBODY WHO WANTS TO BUY THIS MODEL SHOULD CONSIDER THE FACT THAT YOU WILL NOT HAVE A DECENT CONNECTION. NOT EVEN GOOD ENOUGH TO WATCH A YOUTUBE VIDEO AT 144P. THOSE WHO ALREADY BOUGHT THIS MODEL: RETURN IT BEFORE THEY SEND A TECHNICIAN AND JUST TELL THEM YOU JUST DON’T LIKE IT. IF YOU TELL THEM ABOUT THE WIFI ISSUE THEY WILL SEND A TECHNICIAN.

 

Hallo Forum,

my wife owns an Acer Laptop, which had the same problems with the Intel 7260N card. After I buy an 7260AC card,
the problems are gone.

Now I test the connection with a Fritz Box AC Router.

The Acer connects with 800MBit on 5 Ghz wihth 100% signal strenght, the Inspiron with 80-130MBit with 70% signal strenght . Both are 3 meter fron the router. Now I swapped the cards between the two laptops.

I have set in the Intel 7260AC+Bluetooth (7260.HMWWB) card in the Inspiron 7357 without installing any new driver. Same in the Acer. The Fritz Box shows 760MBit on 5 Ghz with 100% signal strength on the Inspiron an only 160MBit Strength on 5 Ghz on the Acer.

So, the antenna on the Inspiron is a little bit weaker then the antenna in the Acer, but the bottleneck is the Intel 7620N card.

I have now ordered another 7260AC card.

Maybe someone will also test the 7260AC card to check, if this is the solution.

Kind regards, Dirk.

 

Another reson for the bad connection with the N-card shows the user manual. There are two antennas between the display and the aluminium chassis.

Here is the picture from the manual.

If the router is behind the notebook, I think he does not send directly through the aluminium. He will work over reflektions from the wall behind you.

The AC standard works better with reflection/multipathing.

 

I'm interested, if this laptop (I'm worried about CPU) will run games like ARMA III on mid-high settings (+30fps)?

 

Change your boot order in the bios..

I have enabled legacy boot so don't get that error.

 

I recently purchased the Dell Inspiron 7737. My MAJOR CONCERN is the colour of the keys....very difficult to see /finf them because they are the same silver colour as the background. I would be nice if Dell could correct this and give owners an option to get a new different coloured keys