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    The OFFICIAL Studio XPS 1645 Intel Core i7 Order Status Thread

    Discussion in 'Dell' started by Cin', Nov 1, 2009.

  1. toronto

    toronto Notebook Deity

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    I placed order with Dell Canada today, Dec. 11, 2009.
    Order Status shows: In Production.
    ETA is Jan. 13, 2010.

    My experience in buying from Dell is that orders show as "In Production" instantly, immediately upon completing the order with an agent and paying with credit card. I even cancelled an order several days after it went "In Production". The agent told me that it had not begun manufacturing, so it seems that "In Production" really means "In Process" or "Order Placed".
     
    toronto, Dec 12, 2009
    #951
  2. MrAceXPS

    MrAceXPS Notebook Guru

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    Was this DFS? You probably had the correct address with Dell.com but DFS never updated their address for you.

    Never can hurt to call and confirm the shipping address.
     
    MrAceXPS, Dec 12, 2009
    #952
  3. darthmertz

    darthmertz Notebook Guru

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    Yeah, I'll call them later today - I wouldn't want them to ship my brand-new Studio XPS to the wrong address halfay across the state!
     
    darthmertz, Dec 12, 2009
    #953
  4. teleskier1

    teleskier1 Notebook Enthusiast

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    It's finally moved to boxing stage!!

    This order is going faster than my first one.

    Is this really, really going to happen?? After hopes being beaten down for so long, my head almost can't fathom the concept of actually seeing a shiny new laptop box on my doorstep. :)
     
    teleskier1, Dec 12, 2009
    #954
  5. Warrer3

    Warrer3 Notebook Guru

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    Good for you :) !

    Do you think that saturday and sunday are business days for the Dell factories ?
    I mean, basically they are in Malaysia or India or Thailand or something like that. I don't think that they are closed or on hold during the week-end.
     
    Warrer3, Dec 12, 2009
    #955
  6. darthmertz

    darthmertz Notebook Guru

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    I hope they work through the weekend... Even though it's only been a week since I ordered I'm still anxious to get my SXPS16 by the new year. I hope they pull through!
     
    darthmertz, Dec 12, 2009
    #956
  7. MrAceXPS

    MrAceXPS Notebook Guru

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    How is it possible that people with the exact same builds as me are shipping while I am still in perpetual production?

    Are the orders assigned to teams that may be slower than others or what?
     
    MrAceXPS, Dec 12, 2009
    #957
  8. Chris123NT

    Chris123NT Notebook Guru

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    That's a very good question. What does the phone number say the stage of your order is?

    Edit: call 1-800-283-2210 options 3, 2, 1, 1 and see what it says.
     
    Chris123NT, Dec 12, 2009
    #958
  9. MrAceXPS

    MrAceXPS Notebook Guru

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    It says that my order is in production and is in the "build" stage. Been in the Build stage since it went into production, two weeks ago...
     
    MrAceXPS, Dec 12, 2009
    #959
  10. Chris123NT

    Chris123NT Notebook Guru

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    Hmm yeah seems like something is wrong, i ordered the exact same config and it shipped already...
     
    Chris123NT, Dec 13, 2009
    #960
  11. Warrer3

    Warrer3 Notebook Guru

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    Maybe you have a screen color with or without leather that nobody have...
     
    Warrer3, Dec 13, 2009
    #961
  12. smarney

    smarney Notebook Enthusiast

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    Mine just changed from "BUILD" to "DELIVERY PREP" today and I think we have similar specs...hopefully you will change soon! Mine was in production for a while too.
     
    smarney, Dec 13, 2009
    #962
  13. MrAceXPS

    MrAceXPS Notebook Guru

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    Plain old black, no leather
     
    MrAceXPS, Dec 13, 2009
    #963
  14. MrAceXPS

    MrAceXPS Notebook Guru

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    Just called, order went into Boxing.

    This forum is like group therapy....
     
    MrAceXPS, Dec 13, 2009
    #964
  15. ikjadoon

    ikjadoon Notebook Deity

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    Well, an Order Status thread isn't much more. :D

    Yeah, I ordered mine on 9/25 and people who ordered in early October got their machines before I did, even with pretty close builds.

    Some people's machines just happen to ship sooner...I wish I knew why, lol!

    ~Ibrahim~
     
    ikjadoon, Dec 13, 2009
    #965
  16. Galan444

    Galan444 Notebook Enthusiast

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    Well, for those of us who are now in the stage - there is no such thing as a 2-week boxing stage............is there??? :nah:
     
    Galan444, Dec 13, 2009
    #966
  17. MrAceXPS

    MrAceXPS Notebook Guru

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    If there is a way to be further tortured. It will happen.
     
    MrAceXPS, Dec 13, 2009
    #967
  18. Warrer3

    Warrer3 Notebook Guru

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    No actually the boxing stage takes about 3-4 business days.

    It's the time that your laptop comes from the factory ( thailand, china or other) to Dell in the US. Then they unbox the laptop and put it in his real box with all accessories and advertisings, and give it to the carrier.

    It takes 3 to 6 days to do this.
     
    Warrer3, Dec 13, 2009
    #968
  19. Galan444

    Galan444 Notebook Enthusiast

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    Hmm, I just checked the website and I was upgraded to 'Shipped':

    Shipping Method: Next Business Day
    Shipped Date: Data Temporarily Unavailable
    Estimated Delivery Date: 12/30/2009
    Carrier: Data Temporarily Unavailable
    Tracking Number: Data Temporarily Unavailable

    We'll see.....
     
    Galan444, Dec 13, 2009
    #969
  20. ikjadoon

    ikjadoon Notebook Deity

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    Check your invoice and look at the Waybill number. That's your tracking.

    ~Ibrahim~
     
    ikjadoon, Dec 13, 2009
    #970
  21. Teardrop3903

    Teardrop3903 Notebook Enthusiast

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    Woot. My order just went into shipping after 5 days of boxing.

    Order Date: 12/5/2009
    In-Production: 12/5/2009
    Boxing Stage: 12/8/2009
    SHIPPED: 12/13/2009

    I ordered 3-5 day shipping so hopefully i get it by the end of this week.
    Honestly, I was a little bit worried ordering the notebook especially because there were so many complaints about delays and cancellations, but i guess i ordered at the right time. =)
     
    Teardrop3903, Dec 13, 2009
    #971
  22. darthmertz

    darthmertz Notebook Guru

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    I ordered on 12/07 - does this mean I'm next in the mystical "Dell cue?" I can only hope...

    EDIT: still in the build stage...
     
    darthmertz, Dec 13, 2009
    #972
  23. Warrer3

    Warrer3 Notebook Guru

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    Cool, a lot of i7 820 have been shipped, maybe they had a big delivery.

    Good for me too :p
     
    Warrer3, Dec 13, 2009
    #973
  24. Galan444

    Galan444 Notebook Enthusiast

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    Did you guys get a tracking number? Mine says Data Temporarily Unavailable on the website. I guess I just have to be patient a couple of days longer.
     
    Galan444, Dec 13, 2009
    #974
  25. ikjadoon

    ikjadoon Notebook Deity

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    Waybill on invoice (on order status page on Dell's site) = FedEx shipping number. :)

    ~Ibrahim~
     
    ikjadoon, Dec 13, 2009
    #975
  26. Teardrop3903

    Teardrop3903 Notebook Enthusiast

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    There wasn't any info about tracking number this morning, but i just checked again and the status page was updated and now includes a tracking number. It still doesn't register on the fedex tracking page though so i think it still needs time for fedex to process.
     
    Teardrop3903, Dec 13, 2009
    #976
  27. MrAceXPS

    MrAceXPS Notebook Guru

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    That's assuming that your particular unit was built outside the US.

    The last system I ordered about 3 years ago wend from Build to Shipped on one day.

    Wishful thinking here I suppose.
     
    MrAceXPS, Dec 13, 2009
    #977
  28. Warrer3

    Warrer3 Notebook Guru

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    If its a regular configuration, they have a lot of stock.

    You can see the FastTrack collection of laptops on the Dell website.
     
    Warrer3, Dec 13, 2009
    #978
  29. Galan444

    Galan444 Notebook Enthusiast

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    Thank you! I used that number in the Fedex site and it actually returned some info. It says it was picked up in Reno, NV. The thing is less than 250 miles from my house now.
     
    Galan444, Dec 14, 2009
    #979
  30. ikjadoon

    ikjadoon Notebook Deity

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    :D I discovered it when mine was shipping. Pffft, "no tracking information available."

    ~Ibrahim~
     
    ikjadoon, Dec 14, 2009
    #980
  31. storey13

    storey13 Newbie

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    I ordered one of these for my wife for Christmas with white leather and the 16 rgbled screen on 10-14, it was canceled by dell on 11-14, reordered on 11-14 with an ESD of 12-14, got an email this morning telling me the order has been delayed with a new ship date of 01-08. I called the number someone here suggested and it says it is in boxing status. I've read on here that this can take up to 3 weeks or as short as 3 days. Should I call and see if I can get the order expedited or email [email protected]?
     
    storey13, Dec 14, 2009
    #981
  32. Warrer3

    Warrer3 Notebook Guru

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    Email Michael Dell and call them.

    Btw, what is your core model? Do you have x-fi soundcard?

    Thks.
     
    Warrer3, Dec 14, 2009
    #982
  33. storey13

    storey13 Newbie

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    720qm core and yes to x-fi soundcard
     
    storey13, Dec 14, 2009
    #983
  34. ikjadoon

    ikjadoon Notebook Deity

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    Where did you read boxing can take up to 3 weeks? Boxing, AFAIK, has never taken more than 5 days and then it ships.

    ~Ibrahim~
     
    ikjadoon, Dec 14, 2009
    #984
  35. storey13

    storey13 Newbie

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    I can't remember which page on this thread it was, but I thought someone mentioned that there order was in boxing for 3 weeks. I could be wrong. I hope you are right about 5 days at the most.
     
    storey13, Dec 14, 2009
    #985
  36. Galan444

    Galan444 Notebook Enthusiast

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    I went from boxing to shipped in 2 days. I am not sure why it was relatively quick. There are so many things going on in the background that we are not privy to so it is a mystery why some orders go fast and some don't. I hope all orders from now on go just as fast or faster. We don't need this added stress for the holidays. Good luck!
     
    Galan444, Dec 14, 2009
    #986
  37. Warrer3

    Warrer3 Notebook Guru

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    How long have u been in the Production stage ?
     
    Warrer3, Dec 14, 2009
    #987
  38. Galan444

    Galan444 Notebook Enthusiast

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    *Edit - sorry if this question wasn't intended for me.

    • 12-6 - cancel/re-order
    • 12/6 - In Production (about 5 days)
    • 12/11 - Boxing
    • 12/13 - Shipped
    • 12/15 - Expected delivery date on the Fedex site
    • 12-30 - Expected delivery date on the DELL site :rolleyes:
     
    Galan444, Dec 14, 2009
    #988
  39. darthmertz

    darthmertz Notebook Guru

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    Ordered 12/07 at 10pm, in production 12/08 morning, E.D.D. 01/09,
     
    darthmertz, Dec 14, 2009
    #989
  40. Warrer3

    Warrer3 Notebook Guru

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    The questions is for all of us. :)
     
    Warrer3, Dec 14, 2009
    #990
  41. MrAceXPS

    MrAceXPS Notebook Guru

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    Darn, still in boxing stage today...
     
    MrAceXPS, Dec 15, 2009
    #991
  42. Teardrop3903

    Teardrop3903 Notebook Enthusiast

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    Yes! My new dell xps 16 is here!
    Currently typeing this post on the xps 16 as we speak. =)

    Order Date: 12/5/2009
    In-Production: 12/5/2009
    Boxing Stage: 12/8/2009
    SHIPPED: 12/13/2009
    Delivered: 8:30 am 12/15/2009

    First impression: Wow. this system is visually stunning. It's even more beautiful in person and the build quality is great.
     
    Teardrop3903, Dec 15, 2009
    #992
  43. darthmertz

    darthmertz Notebook Guru

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    In build stage yesterday, hopefully it will be boxing when I check the 1-800 number after school
     
    darthmertz, Dec 15, 2009
    #993
  44. jester1176

    jester1176 Notebook Consultant

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    Order Date: 12/11/2009
    In-Production: 12/11/2009
    Boxing Stage: TBD
    SHIPPED: TBD
    Delivered: TBD

    I ordered the base 1645 with the RGBLED screen and no other modifications in the gloss black finish. I gotta say, this thread is a bit concerning...seeing how some people wait for nearly two months while others wait just a couple of weeks. Seems to be no rhyme or reason.
     
    jester1176, Dec 15, 2009
    #994
  45. Teardrop3903

    Teardrop3903 Notebook Enthusiast

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    I bet yours will probably arrive at your footsteps very soon along with everyone that has ordered prior to the Christmas holiday. It seems they're ramping up their production in order to satisfy the holiday orders.
     
    Teardrop3903, Dec 15, 2009
    #995
  46. jester1176

    jester1176 Notebook Consultant

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    I nearly canceled my order when I saw that the EDD was a month away. Nothing takes the excitement away from a purchase like having to wait a month.
     
    jester1176, Dec 15, 2009
    #996
  47. Galan444

    Galan444 Notebook Enthusiast

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    Congrats, Teardrop! Crossing my fingers that I have the same luck today. Fedex website says the thing is in the vehicle for delivery. I am like a hawk on the lookout for that van today.
     
    Galan444, Dec 15, 2009
    #997
  48. Warrer3

    Warrer3 Notebook Guru

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    I'm still in the Build stage !! Arg I'm wondering if one day I will go through this step !
     
    Warrer3, Dec 15, 2009
    #998
  49. Galan444

    Galan444 Notebook Enthusiast

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    It is here. Thank you, Santa! :D :D :D
     
    Galan444, Dec 15, 2009
    #999
  50. Imzadi

    Imzadi Newbie

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    I ordered a Dell Studio XPS and display reads "320-8335 1 Premium FHD WLED Display, Obsidian Black, 2.0 MP Webcam".

    Is this the RGB monitor?
     
    Imzadi, Dec 15, 2009
    #1000
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