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    ***XPS M1530 Order Status Thread***

    Discussion in 'Dell' started by sleey0, Dec 3, 2007.

  1. jfdube

    jfdube Notebook Evangelist

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    Try this: Ordered 4/25. Delivery beg. of June... Takes longer than building a house.
     
  2. Forte

    Forte NBR's Supreme Angel

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    Ask Dell for one as compensation! jk.
     
  3. Starsfan

    Starsfan Notebook Guru

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    ordered 5/12
    Estimated Delivery 5/21
     
  4. Fountainhead

    Fountainhead Notebook Deity

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    What specs did you order to get a 5/21 ESD? I ordered 5/12 and my ESD is 5/28. My specs:

    XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache)
    Midnight Blue Casing With Microsatin Finish XPS M1530
    4GB, DDR2, 667MHz 2 Dimm, for XPS M1530
    15.4 inch Wide Screen WSXGA+ TrueLife LCD with Camera for XPS M1530
    NVIDIA GeForce 8600M GT
    250GB 5400RPM SATA Hard Drive for XPS M1530
    Microsoft Windows Vista Ultimate 32-bit Edition English,Inspiron
    Integrated Sound Blaster Audigy
    Intel 4965AGN Wireless-N Mini-card
    No Virus Protection Requested
    56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530
    LoJack Theft Recovery Service - 2 Year
    CompleteCare Accidental DamageProtection, Inspiron, 2Years
    Finger Print Reader XPS M1530
    Dell BH200 Bluetooth 2.0 EDR Stereo Headset
    Dell Wirless 355 Bluetooth Module (2.0+EDR)
     
  5. Starsfan

    Starsfan Notebook Guru

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    XPS M1530
    Intel® Core™ 2 Duo Processor T7500 (2.2GHz/800Mhz FSB, 4MB Cache), Genuine Windows Vista™ Home Premium Edition
    Processor Intel® Core™ 2 Duo Processor T7500 (2.2GHz/800Mhz FSB, 4MB Cache)
    System Color and LCD cover Pattern Tuxedo Black
    Memory 4GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)
    LCD Screen & Camera High Resolution, glossy widescreen 15.4 inch LED LCD (1440x900) & 2.0 M
    Video Card 256MB NVIDIA® GeForce™ 8600M GT
    Label Windows Vista™ Premium
    Hard Drive 160GB 5400RPM SATA Hard Drive
    Operating System Genuine Windows Vista™ Home Premium Edition
    Adobe Software Adobe® Acrobat® Reader 7.0
    Optical Drive 8X CD/DVD burner (DVD+/-RW) with double-layer DVD+R write capability
    Sound Card Integrated Sound Blaster Audigy HD Software Edition
    Wireless Networking Cards Intel Next-Gen Wireless-N Mini-card
    Office Software (not included in Windows XP) Microsoft® Office Home and Student 2007
    Anti-Virus/Security Suite (Pre-installed) Trend Micro Internet Security: AntiVirus, Firewall, Spyware removal 15-months
    Primary Battery 56 WHr 6-cell Lithium Ion Primary Battery
    Hardware Services 3 Year Return to Depot Service and Technical Support
    Optional Support Services DataSafe Online Backup 3GB
     
  6. riverside bandits

    riverside bandits Notebook Enthusiast

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    i should have not opted for the anti-virus....gonna do a clean install anyway ]=
     
  7. RingLeadr

    RingLeadr Notebook Consultant

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    According to DHL it's in the courier's van en route to my house at some point today...it left Greensboro, NC (I live 45 minutes away from Greensboro) about two hours ago. It originally shipped from Nashville, though, and went from Nashville up to Ohio and from Ohio to Greensboro, NC. Let's just ignore, shall we, that Nashville-to-Greensboro is practically a straight shot down the same interstate....

    But still, it should come today! No real reason for it not to...
     
  8. Fountainhead

    Fountainhead Notebook Deity

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    Well, no reason other than it's on a DHL truck. I'm just saying.

    :)

    Enjoy the new toy.
     
  9. RingLeadr

    RingLeadr Notebook Consultant

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    I was ignoring that point...beisdes, it's next-day shipping and this is technically the second business day...

    But yeah, I was ignoring the fact it's DHL...
     
  10. crisptito

    crisptito Notebook Geek

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    Hope it comes today for you RingLeadr. I have nothing but good things to say thus far about my XPS.
     
  11. EMK

    EMK Notebook Enthusiast

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    I just ordered today, I need it before my vacation on June 6th.

    I got est. delivery date of June 5th (next day from ship date of June 4th). In the past every Dell laptop I ordered came earlier than estimated ship/delivery by several days.

    Thus, I though this would be fine.

    According to Dell's website nothing I ordered should cause a delay. However, reading posts now I'm greatly concerned and wondering if I should cancel. Is there certain parts that cause the delay ? (e.g. LED Screen (i was thinking about that option wow that seems nice) faster harddrive?

    Here is my specs:

    XPS M1530 --
    -- Intel® Core 2 Duo Processor T8300 (2.4GHz/800Mhz FSB, 3MB Cache)
    -- Tuxedo Black
    -- 4GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)
    -- High Resolution, glossy widescreen 15.4 inch LCD(1440x900); 2MP Camera
    -- 256MB NVIDIA® GeForce® 8600M GT
    -- 320GB 5400rpm SATA Hard Drive
    -- Genuine Windows Vista® Home Premium Edition
    -- Adobe® Acrobat® Reader 8.1
    -- Slot Load DVD+/-RW (DVD/CD read/write)
    -- Integrated Sound Blaster Audigy HD Software Edition
    -- Dell Wireless 1395 802.11g Mini Card
    -- Productivity --
    -- Microsoft® Works Plus 2008
    -- McAfee SecurityCenter with anti-virus, anti-spyware, firewall, 36-months
    -- 56 WHr 6-cell Lithium Ion Primary Battery
    -- Add Accidental Damage and LoJack Theft Protection to 3Yr Warr.
    -- Finger Print Reader XPS M1530
    -- Dell Wireless 355 Bluetooth Internal (2.0+Enhanced Data Rate)
    -- DataSafe Online Backup 20GB for 1 year

    Delivery: Next Day.
     
  12. mattocs

    mattocs Notebook Deity

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    When I called this morning, they told me there is a very long lead time on batteries. Lately, it seems they are right on with their ship dates.
     
  13. RingLeadr

    RingLeadr Notebook Consultant

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    It came....it's AMAZING. No flaws ANYWHERE, and the screen is the most gorgeous electronically related item I have ever seen in my life.

    Graphics are amazing....I've been installing and transferring files to it. I don't have internet on it yet though.

    It's the fastest computer I've ever seen, as well. I installed MS Office Ultimate 2007 in 4 minutes....
     
  14. Cuervo`

    Cuervo` Newbie

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    Delayed yet again!
    Ordered 4/24
    1st est. 5/7
    2nd est. 5/13
    3rd est. 5/20 And now this morning! Ughh!
    4th est. 5/28
     
  15. lamebizkit

    lamebizkit Notebook Enthusiast

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    Yo.

    My 1530 is actually a replacement for my defective 1520.

    Order Date: 5/9/08
    Prod Date: 5/9/08
    Ship Date: 5/14/08

    EDD: May 19...wouldve came but Victoria screwed me up
    so its on a purolator on its way now! YAY!
     
  16. tdf

    tdf Notebook Consultant

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    Just called them again, apparently mine is no longer delayed and should be shipped within 1-2 days. They'd better not bring my hopes up for nothing. :p
     
  17. Fountainhead

    Fountainhead Notebook Deity

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    Which battery did you get?
     
  18. tdf

    tdf Notebook Consultant

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    The standard 6-cell one.
     
  19. NotNoRmAL

    NotNoRmAL Notebook Guru

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    What a relief........I emailed my CSR on 5/16/08 asking to be upgraded to next day shipping at no cost to me due to the long wait and I finally got a response today.

    Quoted by her >>> "I will put this as an manager expedite".

    Man I'm really going to sleep better tonight. :rolleyes:

    What the #*%*^! does that mean? My order still shows 3-5 Business Days delivery, that is of course if they ever get all the parts to build the thing.
     
  20. alp16

    alp16 Newbie

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    Just ordered a second m1530 today! (Got mine in January, ordered one for my brother). What a fantastic computer! I remember waiting on edge for my mine to arrive, checking the status many times a day.

    Ordered: May 20th
    Est. Ship: June 5th
    Est. Arrival: June 10th-12th

    Do you think it will arrive earlier than I anticipate? What's this I hear about m1530 delays?
     
  21. mattocs

    mattocs Notebook Deity

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    When they upgraded me to next day shipping, it showed up on the order page as soon as I got the email saying they did it.

    And with the expediting of orders, I don't think they really do anything. My order has been expedited several times now. I ordered 26 days ago. Its just something to get people off the phone.
     
  22. pikaporeon

    pikaporeon Newbie

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    Oh this isn't fun

    Ordered May 1

    Estimated Delivery Date is:5/12/08

    Yea, that was only eight days ago.
    Its still in the "In Production" step
     
  23. mattocs

    mattocs Notebook Deity

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    Have you called? Demand your free upgrade to next day shipping and credit toward future purchases.
     
  24. pikaporeon

    pikaporeon Newbie

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    I already payed for next day shipping.

    The rep contact I have is conveniently on vacation for three weeks.
     
  25. sqgie

    sqgie Notebook Enthusiast

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    Ugh. Got an email from a Dell representative today:

    "I assure you that I am here to help you and would provide you with the best possible support from my end.
    I have checked the records; I see that the battery and the LCD is currently backordered. Effort is being made to complete the order as soon as possible."

    The battery...AND the LCD? Is there a single part on this laptop that is not going to be backordered?
     
  26. dt_

    dt_ Notebook Guru

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    ^ what kind of battery?
     
  27. sqgie

    sqgie Notebook Enthusiast

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    6-cell. :rolleyes:
     
  28. ski_merlin

    ski_merlin Notebook Guru

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    lcd and battery delayed for me too
     
  29. Starsfan

    Starsfan Notebook Guru

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    delivery date is today, i called yesterday to ask what stage it was in, which they didn't tell me but the lady said it was supose to ship today. Status online is still "In Production"
     
  30. kansei

    kansei Notebook Enthusiast

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    Mine was scheduled for May 19, it's still delayed ("in production" status) because the 6-cell battery is supposedly back-ordered. No word yet on when it's going to be ready.
     
  31. idq000

    idq000 Notebook Deity

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    YAY! I ordered my laptop on May 11, 2008 with the following specs:

    1 223-5880 XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache)
    1 313-6439 Tuxedo Black Casing XPS M1530
    1 311-7823 4GB, DDR2, 667MHz 2 Dimm, for XPS M1530
    1 320-6692 15.4 inch Wide Screen WSXGA+ TrueLife LCD with Camera for XPS M1530
    1 320-6082 256MB NVIDIA GeForce 8600M GT
    1 341-5632 250GB 5400RPM SATA Hard Drive for XPS M1530
    1 420-6813 Microsoft Windows Vista Home Premium Edition, English
    1 420-7590 Media Direct 3.5
    1 420-6995 DELL SUPPORT 3.4,DIM/INSP
    1 420-5769 Internet Search and Portal
    1 420-5924 Icon Consolidation Application
    1 420-6436 Vista, PC-Restore, Dim/Insp
    1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access
    1 310-9764 DELL RESOURCE DVD,BACK-UP, XPSM1530
    1 412-1056 Turbine Lord of the Rings Online
    1 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP
    1 313-5820 8X DVD+/-RW Slot Load Drive for XPSM1530
    1 420-8183 Roxio Creator DE 10
    1 313-5014 Integrated Sound Blaster Audigy
    1 430-2449 Intel 4965AGN Wireless-N Mini-card
    1 461-8389 No Virus Protection Requested
    1 312-0638 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530
    1 412-0148 No Internet Service Provider Requested
    1 412-1397 No Productivity Software requested
    1 412-1397 No Productivity Software requested
    1 412-0360 Soft Contracts - Banctec
    1 950-3337 1 Year Limited Warranty
    1 950-9797 No Warranty, Year 2 and 3
    1 960-8710 Warranty Support,Initial Year
    1 988-5607 Dell Hardware Warranty PlusOnsite Service, Initial Year
    1 984-2350 Type 3- Third Party At HomeService, 24x7 TechnicalSupport, Initial Year
    1 467-2337 Finger Print Reader XPS M1530
    1 430-2566 Dell Wirless 355 Bluetooth Module (2.0+EDR)
    1 320-6796 15.4 inch Black Wide Screen WSXGA+ TrueLife LCD with 2.0 MP Camera for XPS M1530
    1 420-7715 Camera Software XPS M1530 2.0MP
    1 310-9348 Intel Centrino Core Duo Processor
    1 310-8628 You have chosen a Windows Vista Premium System
    1 420-7091 DataSafe Online Dim/Ins/XPS
    1 420-7285 Datasafe Online 10GB,1 Year Free
    1 987-7449 XPS,Datasafe 10GB,1YR(Incl w/price)
    1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online


    Though what makes me sad is the fact that ESD is 5/27 and EDD is 5/30-6/3!
    Waiting for this laptop is driving me crazy! I unnecessarily check the status page every few hours to see if the status has changed. I can't wait to get my hands on this laptop! WAAAAHHHHHH! :D

    Checked another thread; I guess I have OCLD (Obsessive Compulsive Laptop Disorder)!
     
  32. Forte

    Forte NBR's Supreme Angel

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    I envy you. I ordered on May 13th, not shipping till June 12th. The only person that beats me is ski_merlin.
     
  33. Fountainhead

    Fountainhead Notebook Deity

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    I wouldn't envy him too much. Given the battery situation he probably won't see his until June 12 anyway. Of course, I have the exact same specs as him and my ESD is the 28th...which probably means mid-June for me too. :(
     
  34. idq000

    idq000 Notebook Deity

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    Well Forte, I think that if your laptop is due on June 12th, I would not be surprised if they sent me an email on or around May 27th to tell me that my laptop has been delayed. I am pretty much expecting it the more that I read this thread. I think Sony (the company that makes the batteries) needs to get its act together and start shipping those batteries! Oh well, we're all in this together, so let's wait and find out what happens! :)
     
  35. ski_merlin

    ski_merlin Notebook Guru

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    Does anybody know if an expedited order is any different than a normal one. I talked to a very nice, well-spoken lady and she said that if they put a "expedite" order through to the build people they'll put it together earlier than machines that aren't expedited ..... or is this just a BS thing to shut me up? LOL

    I'm thinking it's BS.
     
  36. kansei

    kansei Notebook Enthusiast

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    The whole situation is actually due to a major fire at an LG plant in South Korea which is causing a global laptop battery shortage.
     
  37. Forte

    Forte NBR's Supreme Angel

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    Thats what most of the people say. Someone had their order expedited multiple times, but nothing came out of it and they are still waiting. I'm guessing its just a way to get people off the phone, which is quite unfortunate. It would stink if you kept begging them to prioritize, and they were like "Ok, lets send him a "new" unit that is from our refurb place, or use parts that failed QC because of minor problems such as slight heat and noise". Hence why I don't call that much to ask for expedited orders and stuff.
     
  38. Fountainhead

    Fountainhead Notebook Deity

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    Someone in another thread mentioned that they called and asked that their already delayed order be "expedited", and they were told by the rep that Dell doesn't do things like that.

    So obvioulsy someone is lying...and that fact alone makes me distrustful of anything a CSR might tell me.
     
  39. ski_merlin

    ski_merlin Notebook Guru

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    yea that's what i was guessing. i only called once and apparently it didn't help. i guess it's kinda nice cuz now they'll call me and give me little "updates".

    as in "nope, lcd and battery are still on backorder"

    "any estimate of DD?"

    "june 23rd probably" haha DUUUUUH that's my ESD online.

    i'm just gonna stop checking
     
  40. idq000

    idq000 Notebook Deity

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    Whoa, Forte, good point. I never thought of that from that angle! I think Dell might put crappy parts in your machines if you keep calling them so that they can get you off their backs.
     
  41. mattocs

    mattocs Notebook Deity

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    I believe I have three 'expedites' on my order now.
     
  42. mattocs

    mattocs Notebook Deity

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    So far i've had my order expeited three times.

    And once, I was told that they do not do that.

    So...it may be made up to satisfy angry customers or it may be some reps don't know what is going on.
     
  43. Lucanesti

    Lucanesti Notebook Deity

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    I in no way was following laptop techonology for years, and I decided to its finally time to Upgrade from my HP D9000V (6150 Go, 1gb Ram, 1.6ghz amd piece of crap computer) that gets 20fps on Wow at 1024x768

    So, heres what I came up with.

    Shipping Method: Next Business Day (After complaining about ESD)
    Order Date: 5/20/2008
    Order Status: In Production
    Est. Ship Date: 6/5/2008
    Est. Delivery Date: 6/6/2008

    My Specs (Comments are welcome, I'll gladly reorder if I messed anything up)

    1 223-5880 XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache) $1624
    1 313-6439 Tuxedo Black Casing XPS M1530 $0.00
    1 311-7822 3GB, DDR2, 667MHz 2 Dimm, for XPS M1530 $0.00
    1 320-6693 15.4 inch Wide Screen WXGA+ TrueLife LED LCD with Camera for XPS M1530 $0.00
    1 320-6082 256MB NVIDIA GeForce 8600M GT $0.00
    1 341-6237 120G 7200RPM SATA Hard Drive Free Fall Sensor $0.00
    1 420-6813 Microsoft Windows Vista Home Premium Edition, English $0.00
    1 420-7590 Media Direct 3.5 $0.00
    1 420-6995 DELL SUPPORT 3.4,DIM/INSP $0.00
    1 420-5769 Internet Search and Portal $0.00
    1 420-5924 Icon Consolidation Application $0.00
    1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
    1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
    1 310-9764 DELL RESOURCE DVD,BACK-UP, XPSM1530 $0.00
    1 412-1056 Turbine Lord of the Rings Online $0.00
    1 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP $0.00
    1 313-5820 8X DVD+/-RW Slot Load Drive for XPSM1530 $0.00
    1 420-8183 Roxio Creator DE 10 $0.00
    1 313-4783 Integrated High Definition Audio 2.0 $0.00
    1 430-2680 Dell Wireless 1395 802.11g Mini Card $0.00
    1 410-1837 Trend Micro 16.6 PC-cillin Internet Security, English 15-month, Subscription $0.00
    1 312-0638 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530 $0.00
    1 412-0148 No Internet Service Provider Requested $0.00
    1 420-8051 Microsoft Works 9.0, English For Inspiron $0.00
    1 412-0360 Soft Contracts - Banctec $0.00
    1 950-3337 1 Year Limited Warranty $0.00
    1 950-9797 No Warranty, Year 2 and 3 $0.00
    1 960-8710 Warranty Support,Initial Year $0.00
    1 988-5607 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00
    1 984-2350 Type 3- Third Party At HomeService, 24x7 TechnicalSupport, Initial Year $0.00
    1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks $0.00
    1 467-2337 Finger Print Reader XPS M1530 $0.00
    1 310-8628 You have chosen a Windows Vista Premium System $0.00
    1 310-8319 Intel Core 2 Duo Processor $0.00
    1 320-6797 15.4 inch Black Wide Screen WX+ LED TrueLife LCD with 2.0 MP Camera for XPS M1530 $0.00
    1 420-7715 Camera Software XPS M1530 2.0MP $0.00
    1 420-7091 DataSafe Online Dim/Ins/XPS $0.00
    1 420-7092 DataSafe Online Dim/Ins/XPS 1YR-FREE $0.00
    1 987-4817 Insp Datasafe 3GB,1YR(Incl in price),DHS $0.00
    1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00

    So yeah, it seems like I got a good ESD. Is it just lies? The guy on the phone said the ESD is a last resort date and it is guarnteed that it will ship and im quoting "On or before your ESD date"

    Is Dell full of Lies? Is it time to call the BBB? Im scared!
     
  44. Lucanesti

    Lucanesti Notebook Deity

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    Just recently ordered this laptop, I was in no way following the Release of this system I had no idea their was such huge hype about it. Heres my info. Any comments for changes are welcome!

    Order Date: 5/20/2008
    Order Status: Pre Production
    Shipping Method: Next Business Day (Offered for free on phone)
    Est. Ship Date: 6/5/2008
    Est. Delivery Date: 6/6/2008

    1 223-5880 XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache) $1624
    1 313-6439 Tuxedo Black Casing XPS M1530 $0.00
    1 311-7822 3GB, DDR2, 667MHz 2 Dimm, for XPS M1530 $0.00
    1 320-6693 15.4 inch Wide Screen WXGA+ TrueLife LED LCD with Camera for XPS M1530 $0.00
    1 320-6082 256MB NVIDIA GeForce 8600M GT $0.00
    1 341-6237 120G 7200RPM SATA Hard Drive Free Fall Sensor $0.00
    1 420-6813 Microsoft Windows Vista Home Premium Edition, English $0.00
    1 420-7590 Media Direct 3.5 $0.00
    1 420-6995 DELL SUPPORT 3.4,DIM/INSP $0.00
    1 420-5769 Internet Search and Portal $0.00
    1 420-5924 Icon Consolidation Application $0.00
    1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
    1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
    1 310-9764 DELL RESOURCE DVD,BACK-UP, XPSM1530 $0.00
    1 412-1056 Turbine Lord of the Rings Online $0.00
    1 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP $0.00
    1 313-5820 8X DVD+/-RW Slot Load Drive for XPSM1530 $0.00
    1 420-8183 Roxio Creator DE 10 $0.00
    1 313-4783 Integrated High Definition Audio 2.0 $0.00
    1 430-2680 Dell Wireless 1395 802.11g Mini Card $0.00
    1 410-1837 Trend Micro 16.6 PC-cillin Internet Security, English 15-month, Subscription $0.00
    1 312-0638 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530 $0.00
    1 412-0148 No Internet Service Provider Requested $0.00
    1 420-8051 Microsoft Works 9.0, English For Inspiron $0.00
    1 412-0360 Soft Contracts - Banctec $0.00
    1 950-3337 1 Year Limited Warranty $0.00
    1 950-9797 No Warranty, Year 2 and 3 $0.00
    1 960-8710 Warranty Support,Initial Year $0.00
    1 988-5607 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00
    1 984-2350 Type 3- Third Party At HomeService, 24x7 TechnicalSupport, Initial Year $0.00
    1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks $0.00
    1 467-2337 Finger Print Reader XPS M1530 $0.00
    1 310-8628 You have chosen a Windows Vista Premium System $0.00
    1 310-8319 Intel Core 2 Duo Processor $0.00
    1 320-6797 15.4 inch Black Wide Screen WX+ LED TrueLife LCD with 2.0 MP Camera for XPS M1530 $0.00
    1 420-7715 Camera Software XPS M1530 2.0MP $0.00
    1 420-7091 DataSafe Online Dim/Ins/XPS $0.00
    1 420-7092 DataSafe Online Dim/Ins/XPS 1YR-FREE $0.00
    1 987-4817 Insp Datasafe 3GB,1YR(Incl in price),DHS $0.00
    1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00

    Im really scared here I'll be waiting forever, Im currently renting a HP V9000us and its a piece of crap! I barely play WoW with it and it needs to go back on the first..What I thought was going to be a few days without a computer seems like it could be almost a month!
     
  45. Fountainhead

    Fountainhead Notebook Deity

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    Well, I think you're overestimating the influence that a random CSR has over the guys who are building your notebook halfway around the world. I can pretty much guarantee that no individual notebook recieves extra good or extra bad treatment on the orders of a nine dollar an hour service rep.

    The rep's only goal is to get you off the phone.
     
  46. Starsfan

    Starsfan Notebook Guru

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    well it was supose to be shipped out yesterday but it has not shipped. I called Dell and I was talking to a guy who sounded like he was new. He said a part was on back order but he didn't know what part. Then he transfered me to someone else who didn't know what the hell was going on either. I hung up. If it doesn't ship out tomorrow, should I ask for next day shipping or some money off?
     
  47. idq000

    idq000 Notebook Deity

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    That is also a good point, too! :)
     
  48. Starsfan

    Starsfan Notebook Guru

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    It was supose to ship yesterday but it is still in production. I called Dell and the first guy said something was on back order but he didn't know what part. He sounded like it was his first day. He transfered me to some foreigner who I couldn't understand. I think he told me it will arrive at my house next week. I hung up because I was getting nowhere and couldn't understand this guy. I called on Tuesday and the lady that answered said I wouldn't get it until the first week of June and that it was going to ship yesterday. At what point do I ask for next day shipping or some kind of cash compensation?
     
  49. Lynched

    Lynched Notebook Enthusiast

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    mine is in transit :D
     
  50. idq000

    idq000 Notebook Deity

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    When did you order? What processor and battery did you order?
     
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