*** OFFICIAL GIGABYTE AERO 15 OWNERS LOUNGE ***

I think they install the bootloader(efi partition) on the first disk, that's why it won't boot. Check on how to move boot manager to another disk.

 

I wholeheartedly agree that a simple BIOS would fix the issue. I wish I was good enough to do a BIOS mod to remove the RAM whitelist.

 

Hello,
Just got my Aero 15 Classic SA (9750h, 1660ti) a few days ago, and I'm still trying to get my head around a few things - wondering if anyone had any advice for me.

My biggest issue at the moment is the fan management systems, particularly at idle/just doing very basic browsing. The fans are constantly ramping up and down like a jet fighter - not to maximum, but going from silent for 30 seconds, then ramping up to 30%, then higher, then back down again. I've tried using the Gigabyte control centre to mess around with the fan settings, and although "quiet mode" does indeed make it quiet, it's only for 30 seconds, then the fans ramp, as above. All the drivers are up to date and I've tried disabling Azure AI, doing a clean install of windows, undervolting but nothing helps.

Obviously it's a tight chassis and I'm totally fine with the fans firing up when I'm actually using the CPU/GPU heavily, but at very low loads? Not that cool. My previous machine from a different manufacturer was smaller and thinner again, with a GPU and i9, so I know it's not just a sacrifice I have to live with.

At this point I'm looking at returning this laptop - there's no way I can just live with this noise, and certainly could never take it anywhere public, or to meetings etc - which is why I went for this machine and it's fairly stealth looks/form factor in the first place.

Is there anything else you could suggest I try? Things I could check? What are my next steps to making this a more pleasant machine when browsing etc.

Any suggestions would be much appreciated! Thank you!

 

You’re on the latest control center?

 

I am, yes - version 19.08.30.05

EDIT: Ah, Bob, just realised who I was talking to. I watch a lot of your content, great work. Yourself, Own or Disown and a couple of hours, plus a good deal made me decide on this laptop. I feel as though it really shouldn't be hoovering away every 30 seconds in quiet mode when I'm just looking through this forum, right? Surely?

 

Just to make sure, you are on the latest BIOS, right? You mention you have the latest drivers installed but did you make sure the firmware/BIOS is up to date?

A couple other things to check: inside the Nvidia Control Panel, which option do you have selected (Integrated, Dedicated, Hybrid)? Also check your Windows power plan settings and make sure you have the minimum CPU speed set to something like 5% or 10%. Possibly also disable Turbo Boost inside Intel XTU or at least lower the time to something like 10 seconds.

 

Yes definitely on the current BIOS. Nvidia control panel - none of those options show for me. The menu is extremely sparse - with only three items within the 3D settings parent menu. Within the manage 3d settings there is preferred graphics processor drop down menu - it's currently on Auto Select. Is this what you're referring to, or am I missing something.

Thanks for these other suggestions, minimum CPU is set to 5%. I'll try disable turbo boost and see how it goes. Thanks!

 

Yeah, the preferred graphics processor option is what I was referring to. It's possible that the Nvidia GPU is getting randomly used by Windows, most likely due to Hardware Acceleration in the web browser. For testing purposes, either select Intel/Integrated as your graphics processor in the Nvidia Control Panel, or disable Hardware Acceleration inside your web browser.

 

Yeah, that was the main issue. Moved my efi files to Samsung SSD. Now the windows boot time is blazing fast. Thanks for the help.

 

Is there a way to lock the fn key? I use the mute buttons etc way more often than F1, F2.

 

Not natively. The BIOS is incredibly limited. The Gigabyte Control Center does not have an option to lock it, either. You might end up having to use a third-party program, or straight up rebind keys inside the Control Center.

 

Hi guys,
I just got a aero 15w without OS and installed Win 10. Unfortunately there seems to be some trouble with the power management, it seems like the system is stuck on a low performance mode. CPU does not go over 26w for example. I have installed the driver's from the gigabyte HP. Any ideas?

Thanks a lot for your help!

 

Install their Control Center from their support page. You don’t want to run this laptop without it.

 

Hi Bob,

I have it installed. I just noticed there is a bios update available, I will give that a try.

BTW: thanks for your awesome yt channel!

 

Oftentimes CC and BIOS updates go hand in hand.

It’ll work right, we just have to get it updated

 

The Bios update fixed it. Anyway it's going back to the vendor, I have to say I underestimated the noise (pitch) and heat it is producing even in low load useage a lot.

 

To anyone with card reader not working with SDXC but working with other variations fine on the Aero oled, I noticed the installer gigabyte provides and what windows provisions does not install everything properly.

Installing Realteks own full drivers 10.0.370.188 fixed it completely for me! using it before gigabytes also fixed it when I reset my os for dpc latency problems.

Also I set my power plan to standard balanced, used a .reg mod to enable control of turbo to disable it ( Its set to aggressive, thanks) and uninstalled AI. with that Im getting a silent laptop off the wall with 6-9hours of battery and no fan running using super quiet mode (control center 80.05 i think?)

Laptops usable now

p.s: for those who like me tried another users fan profile via notebookfancontrol, dont. its not compatible and keeps improperly pinging the os. It will control your fans sure...with major system performance problems.

 

Can you share the .reg mods?

Sent from my Pixel 3 XL using Tapatalk

 

Update on my repaired laptop, they replace the old SSD with Intel 760p. Not sure if happy or sad, but afaik the intel seems a little bit better than that transcend. On the other note my Optimus failed to work and the system run at freaking 50-70watt on battery even if Nvidia Activity Icon says none of the apps use it.

 

hello

i have aero 15x v8 4k

unfortunate all of sudden my device wont power up _v_

only things i get is the wifi led and power led with faded processor led

the Gigabyte logo is on

any suggestions?

 

Any more details about how/when it happened? Were you in the middle of a gaming session? Any issues before it went black?

 

Here you go~ now you can control turbo from power plan settings and for anyone wanting the control center with super quiet mode still intact.. since gigabyte nuked it from the website heres that for you. (Oled models only I would assume?)
the password is nbr on both

Hopefully they add super quiet mode back with future CC updates

 

Like @nukke said, what happened before it stopped working? Is it under warranty? Have you tried with and without the ac adapter? Have you ever opened the laptop? If so, I would try unplugging the battery and then the cmos battery and pressing the power button for a few seconds to clear cmos.

 

well to be honest i was asleep while it went black i always kept it on connected to the charger and power option is never put to sleep and turn off display after 10 min of inactivity
the device work perfect without any issues in recent time

if i knew what happened i'll know the cause without wondering : ) , No i did change the thermal to liquid metal there has been no leakage I've checked, Yes tried both, i did unplug the battery and press power button for numerous times

 

When you did the LM application what did you use as your coating for the capacitors around the die and did you just do cpu or gpu too? and did you use a foam dam or anything around it? it doesnt take much and once its loose you will find it in places you never expected (like the other side of the motherboard thats not visible) If cmos clearing did not fix it and you can rule out ram then it sounds like death by LM honestly, those symptoms are similiar to the ones i had that I killed. You can "sort of" rule it out by letting it run in that state for awhile and then seeing if the cpu or gpu die isnt warm which would indicate it wasnt on. Try new ram before you hit the panic button though, or in the very least a single stick of what you have. Try it in each slot, if not then move on to the other and repeat.

 

i applied it on 27th march for both cpu & gpu i used an electrical tape covering each edges for the cpu the capacitors place is far from contact area and the gpu has black shielded cover already so i put the tape above it considering cover the open outline

(like the other side of the motherboard thats not visible) >> i dont think it will reach there by any mean applies small amount and distribute it carefully

cmos battery having well hidden place below wifi card if someone want to locate it

detecting heat is not scientific solution since its not fired up also buying new ram for testing and has no other place to use it is kinda luxury i wont risk

i worked with gigabyte local distributor here in KSA i shall send the laptop to a friend used to work in our RMA to test the power ic's which is my best guess n_n

i appreciate your concern when its officially killed we should create LM killers lounge :E

 

I wish manufacturers had POST codes or lights on their boards to make troubleshooting much easier. It also feels like they themselves would save money on people needlessly sending laptops for RMA.

Not even the highest of the highest end have easy troubleshooting features!

 

has anyone here own Aero 15 YA FHD (i7 9th gen + RTX 2080 MQ + 240hz 1080p)? I am curious about the battery life because some says the battery only last 3-4 hrs but some also says if u uninstall the A.I software will improve the battery life up to 6-7hrs? is that true? currently i am looking a laptop that has similar spec but with sdcard slot and good battery life. i still confuse between Aero 15 YA or Dell G7 w/ 90wh battery option.

 

Just got the new Aero 15 Oled 1660ti i7 9750 today. Coil whine and this happened upon launch. Everything is fine now, but the fans ramp up and down even in quiet mode. Any advice on making this thing silent in XTU? Why do laptops at this price range have this many issues. It's putting me off the brand altogether. This shouldn't be happening on a brand new device. https://www.dropbox.com/s/v6751hxyw50u2de/Video Nov 26, 6 21 27 PM.mov?dl=0
coil whine https://www.dropbox.com/s/izbeyxy0m3uqwc8/New Recording 19.m4a?dl=0

 

I've gotten about 4 and a half. Just got the laptop today. It's at about 10 percent left and I've been on battery saver

 

Use the .reg mod above and disable turbo when you do not need it. That + quiet mode keeps fans from ramping.

Sent from my SM-N975U1 using Tapatalk

 

Do I need to uninstall the control center first? Also I think I'm returning this thing. I don't know if you clicked the second dropbox link. Coil whine is atrocious

 

Ya i would try exchanging you will likely get one with much less whine or none (mines whine free but my fans arent lol). For the registry mod though no you keep control center. Just go into powerplan settings after using it and rebooting to disable turbo there.

If you uninstall control center you lose all fan control lol and thats a no no with this laptop because oohboy the noise.

Sent from my SM-N975U1 using Tapatalk

 

So all I need to do is download what you provided? Powerplan settings in windows right? Sorry for all the questions. Thanks again. Definitely try my luck one more time I guess. It seems a few others have this issue with the 1660ti. Is that which version you have?

 

Hello, I have an Aero 15 XA with a 2070 an i7 and the 240hz screen and my controlcenter simply doesn't start at all, I've tried reinstalling it 3 times, I updated my bios, I reinstalled the AI thing, I dug around the controlcenter file location but still no cigar, Don't really feel like contacting support either, I also noticed through task manager that the controlcenter closes almost immediately after starting it, Anyone know why?

 

Yep and double yep. I dont have 1660ti variant, mines the 2080MQ one.. coil whine is sadly an issue in a ton of thinner high performance laptops so its really luck of the draw.

Sent from my SM-N975U1 using Tapatalk

 

Awesome! Thank you and will give it a try

 

Hi everyone. Really hoping someone can help.
I have an Aero 15 (first version, from 2017). I installed a 2nd SSD in it: Crucial P1 1TB 3D NAND NVMe PCIe M.2 SSD - CT1000P1SSD8. I'm using Windows 10.
I've been having problems with it ever since day one. I tried installing another drive (same model), but it would do the same thing. The problems are:

• It would completely disconnect. I would be accessing the drive, then it would completely disappear from File Explorer. It's my D drive, and every so often, it would just disappear.
• This is corrected only by a HARD reset (holding down power button for ~10 sec).
• This happens more when I'm not plugged into AC power. (I cannot trust it to use my D: when I'm not plugged in...) (I've already checked all my power options to NOT disable hard drive, and no go).
• Playing videos is the worst offender. Even when plugged in, it often would just stop. (video stops, then when I go to file explorer, the drive would've disappeared). (I have resorted to copying the video to my C drive, then playing from there.)
• Transferring large files seem to affect it more.
• When I'm not plugged in, even accessing the drive (ie. viewing contents in file explorer) would do this. (And things like saving a Word doc could cause this, bringing up BSOD).

I was wondering if anyone has encountered this, and any tips/ideas on how to fix this? This is super annoying and frustrating, as you can imagine...

 

Sounds to me like your drive isn't seated entirely or you have a bent contact on the socket somewhere. I would try taking the drive out, and try the old trick of LIGHTLY rubbing a pencil eraser across the contact just to make sure you don't have any residue or oxidation on them.

Yes, I know that is technically a 'no no', but I have had it work before for me on electrical contacts before. A little bit of oxidation is all it takes to break electrical contact at such small millivolt levels.

Also, check the contact pins that the drive contacts, with a magnifying glass if possible, and see if any are bent or broken.

 

Just purchased mine, and it's making some kind of zapping electric noise accompanied with high pitch:

 

So just got my replacement aero 15 oled. Supper laggy when typing. I don't know if this is due to WIFI or something else. Does anyone know where I can replace the killer drivers with the intel ones? When using xtu, I have turbo boost power Max at 32Watts. I'm assuming this isn't how I reduce the cores down to 3.2ghz?

 

Reducing turbo boost power max to 32w in XTU is def. not the way to do it do not touch anything in XTU except for undervolting honestly. Gigabyte raises it to 80w I think but you can cap it down to like 65-70w. You do not want to really set any values under the tdp (45w) though it can be set to 35, you would just be gimping it across the board. For the drivers grab the intel drivers here and just nuke killer control center. Nuke AI too and see if that helps with the lag once you fix up XTU settings and switch away from smartmanager power plans too just use standard balanced. I would also run latencymon and post results because it could also be dpc issue once you fix everything up.

Thats coil whine and a luck of the draw its not dangerous or anything if you can live with it.

 

Thanks for the feedback. How do I limit the cores at 3.2ghz using xtu? Sorry for all the questions again. Thanks for going above and beyond

 

Never mind. I’m returning this thing tomorrow. It shouldn’t be having this many software issues for this price. I guess I’ll be going for a Razer Blade again which I swore off.

 

I've started using my new aero 15 oled RTX 2060 without a clean install and so far running smoothly without issues. However, battery life seems not able to hit the expected 8 hours for basic work. Can I check, for those of you who have done a clean install, did you see battery life improvements?

 

Hello - I've got a keyboard LED pinch somwhere. Has anyone had this happened to their system? Mine is the Aero15w (1060GPU variant).

If i put slight palm pressure on the bottom left side of the laptop below the left CTRL key, my numpad row changes the entire color set from the PgDn key through the Del key.

I imagine this is caused by cables pinching inside the bottom panel. I can trigger the lights to match the selected color with very little pressure just to the left of the mouse pad. So I am not sure if I will be able to access this area to see what is shorting or pinching.

I've attached an image below.

 

Has anyone try oculus link with the quest on their aero 15 yet?

 

Hi, Ive read one of your reply that you've got the Aero 15 OLED 1660Ti instead of Aero 15 Classic YA FHD. Does it mean you've got 2 Aero 15's (one is 15 Classic YA FHD that I mentioned, one is Aero 15 OLED i7 9750 that youve got)? Just making sure..

 

Anyone else have an issue with NVIDIA graphics running when it should not? I have Aero 17 with 1660ti, and the temperature of GPU stays warmer than CPU all the time - even when integrated graphics is being used and it should be off. Like right now, it should be off but is 48 degrees C.

Any ideas?

 

Replying to an old post (sorry), but have new information on this. I have been complaining to Gigabyte tech support about the horrendous fan management systems. Choice is between

a) jet engine fans running in "normal" mode wasting battery when computer is idle, or b) "quiet" mode that severely throttles CPU.

So you have to change the fan plan constantly depending on what you are doing.

If you care about this issue, complain to Gigabyte support. The guy I was working with confirmed the problems and sent in a ticket, but said that was all he could do. The more people who complain, the more likely it is to get fixed. This is not hard stuff. Just fixing painfully ill-conceived fan management software.