*** OFFICIAL GIGABYTE AERO 15 OWNERS LOUNGE ***

I cannot give you specific information but since no one has replied yet, I will share what I know.

1. NA
2. NA
3. I don't have coil whine. It is super quiet if I select the quiet mode, and mostly quiet if I select the 'normal' mode.
4. My recommendation is if you need to upgrade SSD or even RAM, please do it when you buy it from the same shop. Heaps of posts where you do the research but still end up incompatible. All of this could be avoided if you get it done upfront from the shop you buy or even get it done in a computer shop as they will be responsible to get it working. Trust me, it will save you unnecessary stress and waste of time.
5. I have experience with 2 Aero 15s. First one I tried fresh install and mostly was fine but you will have to install core Gigabyte apps such as the Smartmanager etc to get some of the functionality back. My second Aero I wanted to wipe everything and start over but I used the Gigabyte recovery tool and from then on I just updated windows and then drivers (from smart update tool).
6. Thermal throttling is definitely a problem with any laptop that is skinny and powerful. Sucks that you cannot undervolt, mine works fine after undervolting and I do a fair bit of video editing where the CPU is maxed out and GPU is at constant 70% (Davinci Resolve). I would say the ability to undervolt is a must otherwise you may not get the most performance out of this beastie.

Most issues that I have seen are from people tinkering with the hardware side. So like I said earlier, if you are planning on modifying the HW, get it right the first time.

 

Hello,

1. On light grey or light blue colour, OLED banding is noticeable. Full or reduced brightness is same. I think current OLED technology still cannot solve this banding issue (even OLED TVs have this).

I don’t notice PWM flicker but some people maybe sensitive to it. I suggest you to see this OLED display in person before do your judgement. If I’m not mistaken, the Samsung OLED panel PWM (lower frequency?) is different than typical IPS display PWM. I think OLED has to do with pixel shifting to reduce the burn-in.

2. I have the old ColorMunki Display and using the standard software (i1 Display Studio). I’m not a pro graphic user but to my armature eyes, I prefer my own calibrated colour than the PANTONE profile that came with the laptop.

Fyi, I think OLED colour accuracy is deviate to much with the display brightness. Probably the drawback of each RGB pixels producing the backlight by its own. So it’s better to calibrate your display at your preferable brightness. I heard that Gigabyte individually factory calibrated the display at full brightness.

3. From my experience handling several AERO 15 OLED (2019 model) units, they all suffering from coil whine. In a quiet room you can clearly hear the scratching and tickling sound like the old hard disk drive’s noise. I’m also 2012 MacBook Pro 15 user and this AERO 15 OLED is really noisy!! AERO 15 OLED cooling fan also very loud and produce high frequency noise but now I’m getting used to it.

The effective way to reduce the coil whine is just disable the CPU turbo boost.

4. Compatible SSD list is not available. To be on safe side, I bought additional Intel 660p for my games library. Other users reported Crucial P1 and Samsung SSDs are working fine.

5. No comment. I’m using the standard Intel 760p drive.

6. I believe the latest BIOS FB09 (released Apr. 14, 2020) has this Plundervolt fix. My BIOS is the older FB08 and I have no problem with undervolting or frequency throttling. I think current AERO 15 OLED 2019 available stocks were produced before Apr. 14, 2020, so they should come with older BIOS revision.

For this thin and light laptop, I think Intel 14nm 6-core CPU is the limit of thermal. Without undervolting and tweaking with ThrottleStop, I wonder how hot Intel 14nm 8-core CPU will get.

However, even with thermal throttling, some productivity applications maybe can take advantages of the 8-core CPU. I’m using AERO 15 OLED for gaming, so 6-core CPU is enough for me.

I suggest you better to wait for some user reviews of the new 2020 models before do your purchasing. Maybe Gigabyte improved the coil whine, load fan etc. I’m not sure where are you located but if you buy from Amazon you can return it if AERO 15 OLED 2020 don’t meet your expectations.

 

Can you try increasing the oled display's refresh rate using CRU? I'm curious how high it can go

 

It is not possible to overclock the OLED display refresh rate.

 

Does it fail to apply? Or is it a bandwidth limitation of the eDP connection?

 

I added 65Hz in CRU but after restart 65Hz was not showed in Display Properties.

Well, I’m fine with default refresh rate and not interested to overclock the display.

 

Thank you all for your insights and suggestions. I'm planning to use the laptop for gaming and photo editing, so a 6 thread cpu should be plenty. So your suggestion of considering a 9th gen model to avoid plundervolt is an excellent one. I'll try to wait for some more 2020 user reviews on coil whine and throttling, (in case they are greatly improved in the new models), and then make my decision. Thank you for helping me!

 

Hello. I have a problem with my new laptop Gigabyte Aero 15 Classic i7-9750h. The thing is that every HW info program detects my CPU as capable of 4.5 GHz turbo speed under 1-core load. But the fact is that it only clocks up to 4 GHz.

I tried Intel XTU and Throttlestop, and I can set max CPU freq to any number below 4 GHz and it works (freq is limited to the multiplier I set, e.g. 3.5 GHz), but setting it to anything above 4 GHz has no effect, it is still limited to 4GHz.

This happens in a fresh Windows 10 install, with no Gigabyte drivers or apps, and also after installing all the drivers and apps from Gigabyte. I thought it was a BIOS problem, but then I noticed that under Ubuntu Linux 20.04, the CPU is able to clock up to 4.5 GHz.

Anyone having the same problem? Any idea what the cause might be? Thanks!

 

Hi, I'm sorry to hear that you're having this problem. Unfortunately, I don't have any information or knowledge to help you. I do have a question I'd like to ask you, however, that might help me. What BIOS version do you have? And when did you purchase your laptop? (I'd like to know what BIOS version to expect if I purchase a 9th generation aero laptop).

Thank you, and good luck resolving your issue!

 

Hello. I purchased the laptop with no OS. So, after installing Windows, I downloaded the latest BIOS update from Gigabyte and installed it right away with the rest of the controllers. So now, I am running the last version, FB03, released April 14 2020. I guess the laptop came with an earlier version, probably FB02, but I don't remember. I didn't even have the chance to test if the laptop was clocking to full speed with the stock BIOS.

My guess is that they could have capped max speed in this BIOS, to solve the whining issues or something like that.

EDIT: I purchased it at the beginning of this week, but it was a stock from several weeks ago

 

@unclewebb

 

Im going to give Gigabyte credit where its due, RMA went...amazingly! My 9th gen oled variant went in for panel issues and the fan issue. They almost let the panel problem slip but were super fast in email replies and got it resolved. It just came back with new fans and top lid and its great.

Issue is gone, the lid actually is not loose/wobbly as bad as they came from factory either. Its sort of like the 10th gens thats tightened up and also has the new pantone sticker.

 

Did you install the smart manager? Also try to set window to high performace

 

When your computer is idle, open up the ThrottleStop C States window and make sure your CPU is spending its idle time in either core C3, C6 or C7. Some people disable the C states in the BIOS. Not a good idea on a locked CPU because this will block access to multipliers higher than 40.

If Speed Shift is enabled (SST in green on the main screen), make sure in the TPL window that Speed Shift Max is set to 45.

Post a screenshot of ThrottleStop while the CPU is loaded with a 1 Thread TS Bench test. If you are still not seeing multipliers higher than 40, post screenshots of ThrottleStop, the FIVR window and the TPL window.

 

Well, the good news is that Gigabyte listened to our concerns (I wrote an email to their tech support about it), and they made available for download the older BIOS version (B02), which clocks up to 4.4 Ghz (still not the processor maximum, though). On the other hand, it uses more power when idle than the new version (B03), which is limited to 4.0. I hope this is a temporary workaround, and they will release a newer version with all the problems solved. Keep up the good work, Gigabyte!

@unclewebb You nailed it, the new version has C-States disabled. I am attaching screenshots of the computer using the older version (B02) and the new version (B03).

BIOS B02 (With C-States):


BIOS B03 (Without C-States):

 

OK, so I got hold of an unlocked B03 BIOS, and saw that the C States option was set to "Enabled", and the max C State set to C7. But still, Throttlestop always shows 0% in all C-States, and the CPU is limited to 4 GHz.

@unclewebb Any suggestions about which setting should I look?

 

A properly functioning laptop should have the C states enabled. It is idiotic to release a laptop BIOS with all of the C states disabled and more idiotic not to fix this problem immediately. It makes a big difference to idle power consumption, idle temperatures as well as the maximum CPU speed.

If Gigabyte broke the C states in the latest BIOS, you will have to wait until they fix them. They might not bother.

The latest ThrottleStop version allows you to adjust the PROCHOT Offset value as long as a manufacturer leaves this feature unlocked.

https://drive.google.com/open?id=1RYy38wgvtndUhTMM6q5uJsKqt3ZV4NjL

Download, unzip and copy the new ThrottleStop.exe into your ThrottleStop folder if you want to check out this feature. The Intel default PROCHOT Offset is 0 so the CPU begins thermal throttling at 100°C. Looks like Gigabyte has set this to 10 which forces the CPU to start thermal throttling at only 90°C, well below the Intel spec. This reduces maximum performance.



If you see a black dot in the red box, this feature is locked.

 

Great Feature! It will help improve performance under heavy loads. Though, that was not the problem in my case when it was about single-threaded performance. Let's see if Gigabyte releases a fix.

 

Hi all, I am new to the forum and this is my first post. I just bought a Aero 15 with 4K OLED screen, 8GB RAM, 256GB SSD and 1660ti Graphics Card (Model # AERO 15 OLED SA-7UK5020SH). I would like to upgrade the RAM to 32GB eventually, but for now If I buy a 16GB and add it to the remaining slot, would I be able to use the 24GB? or there are any issues with this setup?

I have read online that Crucial CT16G4SFD8266 16 GB is compatible. Anyone use this RAM together with the 8GB? Can you please share your experience?

Just wanted to add, my primary use case for this laptop is for raw, HDR and Panorama photo processing.

 

You generally do not want to be mixing ram. But you can grab the samsung stick here

 

Thanks for your quick @Kittys. I am in the UK and Samsung 16GB RAM is quite pricey compared to Crucial. So looking for alternatives. It will probably be cheaper for me to just install a crucial in 1 slot and sell the Samsung 8GB and buy another crucial 16GB if I can't mix them.

What would be the problems with mixing RAM. These two RAM sticks seem to have the same exact specs.

 

Hello. I mixed RAM in other laptops before, and there was no problem. Just realize that both sticks will work at the lowest speed of the two. Pay attention to CAS Latency here.

If you plan on buying another stick in the future, it might be worth getting some stick with lower CL than the one you have now, and in the future upgrade to another one with the same faster latency.

If you use sticks of different size, they will work in what iis called "Flex mode". That is, the lower 8GB of the 16GB stick will work in dual-channel mode with the other 8GB stick, while the rest of the memory of the big one will work in single-channel.
More info: https://www.intel.com/content/www/us/en/support/articles/000005657/boards-and-kits.html

 

@huantx Thanks for the information provided. From what I understand the RAM stick currently in the laptop will be Samsung M471A1K43CB1-CTD. This has exactly the same speed, voltage and CL as the 16GB Crucial CT16G4SFD8266. Crucial website lists this as a supported memory. The laptop and the 16GB RAM should be delivered early next week. I will try the RAM and see how it goes.

 

While it may work, its not guaranteed. Crucial uses Micron dram for the memory whereas Samsung uses...Samsung. While they are the same cas latency all of the other timings will probably not match which will result in the motherboard running them at the lowest common denominator speed (which would be ew) if you were brand mixing but the ram used the same base dram it would be a different story, especially since even for the same dram chips profiles are going to be different and we do not have access to those settings on the Aero. While Intel has a more flexible IMC its still up to the bios and these laptops are Samsung validated, if the bios cannot run 2666 mixed its going to default to jedec or not post without any way to fix it. (tldr; it may work...but odds are it will just be stuck at min. jedec).

edit: they both seem to be 2666 jedec cl19 though so...heres to hoping for the best.

 

Hello, I bought an Aero 15 OLED laptop from someone recently. They reinstalled Windows and lost the Pantone color profile and recovery partition. Does downloading the profile from Smart Update give you the pantone profile that comes with the laptop originally? I heard they were calibrated for each panel specifically.


The laptop also has some fan noise (I put some oil on it and it's much quieter now) and the panel has lighter grays on the left side. I was thinking of RMA'ing it. What would Gigabyte do if I sent it in? I wasn't sure if the manufacturer warranty covers this. Thanks

 

If you install the pantone 1.0.0 app then it will pull the .icc with newer control center versions. As for the panel itself oled isnt good with gray gradients and seeing banding is part of the territory unless you have won panel lottery (kind of like lcd banding when it comes to pure blacks and whites when testing with solid color). Is it visible outside of gray backgrounds? If you throw up a film like interstellar and the panels misbehaving in same way where its very noticable and takes you out of the film then I would say it warrants an rma but it just is the panel quality and normal gray oled banding wont present itself in normal media consumption.

Unless you are in the business of taking photos of aluminum and steel panels and then looking at them on your screen full screen grey wont be impact in real world scenarios, but if you are seeing it in mixed use thats def. an issue.

 

Thank you, I wasn't sure if it was a normal thing. Doesn't seem noticeable unless during media. Would Gigabyte rma my laptop for the fan noise? Do they usually fix the issue or give out replacement units? I was wondering because my warranty ends soon and I'm thinking I should send it in before that.

 

For me they replaced the entire top half of the laptop and fans so I doubt they will fully replace any chassis unless its a total loss and their fault somehow. Are the fans ticking or just noisy? Gigabyte EU told me with my first RMA that there was a known factory issue with the first batches of fans so if they replaced it a second time (Octoberish) it would likely have the same issue again since the replacement set had same problem, but this new set from Gigabyte NA is finally solid and does not tick or have high pitched airflow whine so its likely finally fixed.

You can RMA it and just go for it, itll be around a month without it and the worst that could happen is you are just out of the shipping cost and time without the system but if the early models did have known flaw and they werent pulling my leg to not deal with me then them replacing fans shouldnt be a struggle at all. You could also mention the screen uniformity issue and leave it up to them to see if its within spec (because oled, probably is. if you could share a photo of the screen though can tell you for sure ) and if they grace you with a new panel or not but they will likely replace the fans without fuss.

 

Do you have the super quiet mode control center by any chance? Been trying to get the AERO to be completely slient when I'm not gaming.

 

I think its this one. I have too many versions backed up lol

 

Will this basically turn off the fans when I'm not gaming? I heard disabling turbo helps too. Do you have any experience with notebook fan control?

 

I got my laptop and the additional crucial 16GB RAM. I am able to see the full 24GB in the laptop and it is listed as 2667Mhz in Control center and Task manager.
Also I ran the "wmic memorychip" command which displays the same.

wmic MEMORYCHIP get BankLabel, Capacity, DeviceLocator, MemoryType, TypeDetail, Speed
BankLabel Capacity DeviceLocator MemoryType Speed TypeDetail
BANK 0 17179869184 ChannelA-DIMM0 0 2667 128
BANK 2 8589934592 ChannelB-DIMM0 0 2667 128

Does this mean both the RAMs are working well together?

Also on a side note, looks like I got lucky. The laptop came with a 512GB ssd instead of 256. That was a nice surprise .

 

Super quiet will turn off fans until cpu hits certain temp yep you can see which on the fan curve it shows you. I think quiet mode does too but less aggressively.

Yeah, notebook fan control pings fans improperly and causes all sorts of dpc latency issues on the oleds. The best way to quiet the Aero personally is just uninstalling AI, and setting custom power plan. When im not gaming I do not let my CPU turbo at all...I know its wasteful, but heck I even was messing around and got Jedi fallen order to play fine with fans locked at 20% with severe cpu throttling (1.8ghz) and good temps just so I could play at uni without annoying people who are studying. The laptops def. tameable with some love

With t his reg edit you can then access the turbo settings and kind of tweak a power plan for silence vs gaming as you see fit...or even silent gaming if you sacrifice a few fps lol. and mainly game in 1080p! 4K just introduces thermal runaway in lots of titles on a laptop this thin, and itll keep this whiney baby more quiet.

Seems they are indeed playing fine together and more space is always good! enjoy it ^^

 

I don't see the AI thing anywhere, where do you usually find it? It's a lot quieter with turbo disabled and super quiet mode. Thanks for all the help

 

Its called "AI Gaming & Professional" if you dont have it...just never install it you can double check in the update tab of control panel tho.

 

The fan is making rattling noise louder now. But I can't really rma it if it'll take a week or longer. Do you know if Gigabyte sends replacement fans to people to install it ourselves? I remember reading somewhere about that

 

When I had mine done, they had me send it in.

Back when I had my Sager, they just sent me fans.

Sent from my Pixel 3 XL using Tapatalk

 

They will want it back in im sure. I dont know how the timeline is for rma normally but in Germany (had to rma while on vacation lol) before covid I got the laptop back within a week, this time it was about 24 days from CA, some of that being extra lead time from them going back and fixing my panel after they were ready to send it back still oofed. I would find a temp system somehow and send it in it is the way

 

I was having the same issue with my Aero 15x v7. I just removed the heatsink, removed the fans from their casing, and applied a little vaseline grease at the base of the fan. I did this over 2 months ago. Since, then I haven't had that issue back.

 

I have Aero 15X v7 (i7-7700 HQ) with 1 ram slot occupied with a Kingston DDR4-2400 CL17 16GB RAM.
I have done the due homework on compatible RAMs but many of them are not available in my country.

What are the chances that this Crucial Ram ( Crucial 8GB DDR4-2400 CL17 CT8G4SFS824A ) might work along with the already occupied kingston ?

https://www.crucial.in/memory/ddr4/ct8g4sfs824a

 

I would suggest buying from a place with good return policy. Is really hit or miss. I know for the v8 with the GSkill, there were two variants of it and only one works

 

Guys, anyone have the Control Center 19.02.23.01 for the aero v8? Thanks

 

Hi everyone,
Satisfied owner of an Aero 9th gen OLED since a month, I would like to know if anyone tried AeroCtl instead of the Control Center ?
It has been developped by a Gigabyte user like us, and seems less messy than the original software. Plus you can edit a fan control curve more smoother (starting from 0 rpm).

 

In their documentation it says "As of now, it has been tested on an AERO 15Xv8 and AERO 15-SA" which would indicate that it will likely work. SA is just the FHD version of what we have

Tested it and it works but you are going to have major DPC Latency problems. (Spikes over 4000) when with the program closed it never goes above 700 for me. I opened a bug report so they can maybe track it down because they are doing gods work lol

 

On my side the main problem is that is doesn't cope with the keybord LEDs, which is a bit frustrating.
I do not use them much, but in dark conditions it is quite useful.
If only Gigabyte could provide a better custom curve for the fans (I read the last 50 pages of this topic so I know it is quite hypothetical...)

 

Thank you so much! reverting back to this Bios totally fixed my C-states issue. After updating the bios, It would never go below 1.5w package power and the C-state sensors were unavailable

 

In case anyone is wondering: I had already given up on finding a reliable docking solution for a dual 4k 60hz setup on the Aero 15 OLED. The TB3 port supports only a single monitor and I didn't want to go down the DisplayLink lane.

However: You can use the USB-C/DP 1.4 port. As it is wired directly to the dGPU, it supports DPC which allows to connect two external 4k 60hz displays via a dock that supports HBR3 DSC and MST. There aren't many products on the market yet with that specification. I use an i-tec USB-C dock and I think some of the HP TB3 Docks also support HBR3 DSC.

Works like a charm! One cable, two 4k 60hz monitors and Gbit Ethernet. Finally!

 

Can you give the link that you have?

 

Sure, sorry, totally forgot:
https://www.amazon.de/i-tec-Docking...-c+dsc&qid=1589123878&s=computers&sr=1-5&th=1

 

With AERO 15 SB, i can't use wake on lan. I try different Ethernet driver, Bios setting, disable fast startup...
WOL work fine for all another PC but not this AERO. Did you try it ?