Upgrading my weak Trinity Laptop with the strongest AMD A10-5750M ES Richland APU

Clean holes on the socket

 

Sorry to hear this. Unless you can get the socket cleaned you're likely screwed. I'd say as a last resort is to remove the mobo, pour some alcohol in the socket and get a long bristled toothbrush and scrub it and rinse it with more alcohol. You may end up doing more damage than good, but it's the only way I can think of to get the socket clean. Also, this is why I don't use AS5 any more. Too many incidents that led to difficult or impossible to fix issues due to an accidental glob of goo in places that were impossible to clean.

 

Be sure to use pure alcohol and not vodka or smth similar. Pure or the purest you can find.

 

I thought vodka is solution for all kind of problem

 

Only if you are in the Soviet Russia. Only there Magic works

 

I tried. I really did.

I will try this. I already have the mobo out and will try more alcohol and a bristled brush. It may be a lost cause though.

I already received a replacement mobo (paid for it myself) and the very first time I got everything back together, it started right up. However, It kept giving me a "No bootable image found" message and then would shut off. I didn't do anything to the SSD and its contents so I wasn't sure why it wasn't booting into Windows. I checked the BIOS information (pressing F1) and sure enough it detected the A10-5750M! But why the heck wasn't it starting? I even moved the location of the SSD to the Optical Bay Drive, same thing, "No bootable image found." I then proceeded to set all the BIOS settings to default, reset security settings and even changed to Legacy Mode (instead of UEFI with CSM or something like this) but after this I got a blank/black screen after powering ON the notebook. The HP logo nor any BIOS POST information was present. No LED trouble codes, just blank screen. Next I removed the Richland A10 and tried my Trinity A10 and A6 and the computer started right up. POST went through, and then Windows started up too. I updated the mobo BIOS to the latest version and then tried the Richland A10 again. Same thing, black/blank screen. I guess the A10-5750M is faulty? I will be sending it back to the seller.

As to an alternative to AS5, what would you recommend?

At this point I wouldn't mind slamming down a couple shots of vodka. This has been the most annoying and costly CPU swap i have ever done. I'm considering selling the damn 6475b and just get by with my other computers. Never have i had so much trouble with something that's meant to be so simple and easy.

 

That does not sounds good, too bad it is happening exactly with you . I never actually thought a thermal paste can be so dangerous, I think my secondary paste also AS5. I would recommend you for next time the IC diamond, it cools significantly better and I believe not conductive.

 

AS5 is capacitive rather than conductive so removing it all could restore operation.

 

Sorry to hear about your upgrading problems.

My personal choice - MX-4. Cheap, easy application, among the best performers (within couple of degrees from the best), and it doesn't scratch you CPU as a bonus (*cough*ICD7*cough*).

 

I've used IC Diamond for some time now. Maybe not the absolute best, but quite good and easy to use and not capacitive nor conductive. Just blob and squish to apply. It is a bit thick, so it doesn't hurt to throw it in a baggy and soak it in hot water for 5 minutes to soften it up a little. But I've used it cold and have managed just fine.

ICD can scratch the surface though when you go to clean it but I haven't found it to have any detrimental effects.

I am going to try MX-4 though next time I go through a repaste splurge.

 

My problem with icd7 is really the staining and smell, gosh, that smell.

 

Update: Just got a new A10-5750M for the ProBook 6475b and this one does the same thing (no display at power-up). I'm not sure what the deal is. This time I did try removing the hard drive, which didn't change anything, and then I tried also removing the RAM, just to see if something different would happen. The only difference with the RAM removed is that the HDD light on the front would blink amber once per second. I then tried installing the DDR3-1866 RAM I bought and that did nothing. Still a blank screen all the time. I put the A10-4600M back in for now and it works fine.

I've tried doing the hard reset by removing the battery and holding the power button for 30 seconds. I have not tried removing the CMOS battery since that seems to be buried deep in there. Maybe I'll try that at some point.

I'm also wondering if newer ProBook 6475b models have a newer motherboard revision or something along those lines. Mine shows "SPS: 684342-001, Date Code: 951265 012/06/18" on one sticker and "PM25MC0116 Rev: 5.20" on another. Both stickers are under the RAM modules.

I'll update again if I decide to pursue this issue further.

 

Have you also tried older bios from beginning of this year or end of last year? Richland in Trinity laptops is not officially supported, it is just working because Trinity and Richland APU basically the same. It is possible HP did something in the newer bios to prevent to use Richland APU in their older laptops.

It is also more and more sure Kaveri APU with new architecture won't work in current laptops.

Might my noise is wrong, but have never noticed any smell, just the significant cooler temperatures than with anything else.

 

I hadn't thought about trying an older BIOS. Before I bought the A10-5750M, I looked on HP's website to find that you can now configure the Probook 6475b to have an A10-5750M and one of the recent BIOS updates notes that it adds support for "new hardware configurations" (which is rather vague), so I assumed that it would work. It looks like user deschoe was able to get his same Probook model working with the 5750M and the latest BIOS, so I'm not sure why mine is acting funky. I bought mine in July 2012, so maybe some hardware update happened in the meantime.

I'll have to dig into it more later.

 

That's the same thing that's happening to me.

Sent from my XT557 using Tapatalk 2

 

sorry to hear this guys...

my stickers say:
08/05 M/B SPS: 684341-601
951384

and the second one:
PE38MCD4TA
00016
REV: 2.41

 

You wouldn't happen to know what BIOS settings changed when you set things back to defaults, would you? I'm not sure if mine is set for Legacy or UEFI mode, but I might try changing that and then putting the new A10 in.

Is your BIOS set up for Legacy Mode or UEFI Mode? Edit: The setting is under "System Configuration->Boot Config" and is called "Boot Mode".

Interesting. deschoe and davidricardo86: When did you buy your 6475b? I bought mine July 2012.

 

One step closer!

After re-reading davidricardo86's post, I decided to try changing the Boot Mode option in the BIOS. You can find this option under "System Configuration->Boot Options". Setting it to "UEFI Native" allows me to boot with the A10-5750M (I can see it in the BIOS System Info), but I can't boot from the hard drive and get a "No valid boot devices" message. This is exactly what davidricardo86 is seeing. Trying to use the setting "UEFI Hybrid" does not work and the system will not boot with the 5750M. I will put the 4600M back in, set the BIOS back to "UEFI Native" and see if I can go from there. I don't have anything important on the laptop, so wiping everything out would be an option for me.

I did find this PDF from HP: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03654081/c03654081.pdf

I'll have to see if that PDF contains anything useful.

Edit: OK, so there's good and bad news. The good news is that you can in fact update an HP ProBook 6475b laptop to an A10-5750M as long as you set the "Boot Mode" option in the UEFI Setup to "UEFI Native" before installing the Richland APU. I'm not sure why this is required, but it seems to work. The bad news is that if your laptop came with "Legacy BIOS" mode enabled (see above), like mine and probably davidricardo86's did, then you will not be able to boot into your OS and you'll have to backup and reinstall everything.

All is not lost, though! You can get a Linux LiveCD or bootable USB flash drive to back up your stuff. I use Ubuntu Linux and you can make bootable USB drives using a program called "Pendrive Linux". Ubuntu should be able to access your NTFS (Windows) partitions so you can get anything you need before starting over.

Because the Richland chip seems to require "UEFI Native" mode, you may want to keep your Trinity APU around in case your firmware settings are modified and you end up back in "Legacy BIOS" mode.

The reason why you can't boot into your OS when switching from "Legacy" to "UEFI" mode is that the UEFI firmware looks into a particular partition on your drive for bootloader apps it can run. Example apps are loaders for your OSes and the HP Diagnostic Utility that you can enter on the ProBook. When an OS is installed, it checks to see if you are using UEFI and will put its bootloader app in the right spot. The "Legacy BIOS" mode lies to the OS and says you don't have UEFI, so this step never happens.

The "Booting" section of the Wikipedia page for UEFI explains what's going on: http://en.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface#Booting

Looks like I'll be starting fresh, but at least I got the APU to work!

 

Interesting, so my A10-5750M so far seems to actually be slower than my A10-4600M in GPU benches I've run. It's also slower than what AnandTech gets with their 5750M and 4600M here: AnandTech Portal | AMD's A10-5750M Review, Part 1: The APU and Radeon HD 8650G Performance.

For example, I got 30.24FPS in Cinebench R11.5 with the 4600M, but only 24.82 with the 5750M. I get 21.69FPS overall in Bioshock Infinite (Medium, 1600x900) with the 4600M, but only 18.7 with the 5750M. I also downloaded 3DMark 2013 and all 3 of my scores are lower than what AnandTech shows. The worst difference is with the "Firestrike" test, in which I get 673 points and AnandTech gets 887.

However, my CPU performance is better now with the 5750M. It's only a minor difference with Cinebench, but in PCMark 7 Basic I got 3111 points with the 4600M, but I now get 3602 points with the 5750M.

I used AMD's System Monitor app to monitor GPU load with Cinebench and Bioshock Infinite and what I noticed is that the GPU rarely goes into turbo frequency (720MHz) and pretty much always stays at the default of 533MHz. The app also shows a GPU temperature in the mid-50C range. I've never run these tools with the 4600M, so I'm not sure how often it went into turbo. I can say that the 5750M has no problem entering CPU turbo frequencies.

Now that I've got this set up again, I could probably stick the 4600M back in and see how it does now just to make sure something isn't up. Still, I'm much lower than AnandTech's numbers.

 

I'm glad you're figuring it out. I already shipped my a10 back. I may attempt it again at a later date. I will follow your guide thanks.

Sent from my XT557 using Tapatalk 2

 

OK, so the 4600M is back in and even slower still! So at least the 5750M is faster than that.

I'm wondering if I'm using the wrong drivers. I have the Catalyst Mobility 13.9 installed using their Mobility Driver Verification Tool, which is what I thought I did before I went down this upgrade path (except it was 13.4 at the time). Looking into it, none of those drivers state support for APUs, just their discrete Radeon mobile parts.

 

Well, it turns out that the 13.4 drivers had its "PowerPlay" settings to always maximize battery life, so changing that fixed the 4600M being slower and that's back to normal. That works with both the 13.4 and 13.9 drivers. Putting the 5750M results it in still being having its GPU run slower than the 4600M and the latest Catalyst 13.11 beta drivers don't fix that. If I use AMD's System Monitor app, I can see that the 4600M's GPU stays in turbo mode (680MHZ) much more often than that of the 5750M, which infrequently will boost up to its 720MHz turbo frequency.

I'm not sure what the deal is at this point.

Edit: I figured I'd update this just for closure in case someone is searching for this on Google. I haven't been able to figure out why the GPU on the 5750M is slower (the CPU does hit higher turbo clocks) than the 4600M. I've reinstalled the 4600M and will probably leave it at that.

 

Okay, so as far as I have read on this post, things are very touch and go with getting the a10-5750m working in place of a a10-4600m. Does anyone have any information on ACER drivers and laptops. I have an Aspire V3-551g-X419 with a 7670m and a 4600m. I have tried to no avail to find information regarding Acer's drivers. Does anyone have any advice or information at all?. Will I be able to use the 5750m at all?. Will the dual graphics still work correctly?

 

I´ve bought a A10-5750m for my HP pavilion m6-1000so (A6-4400m originally). Is there anyway I can get this combo to work? When i start it up with the new processor the fan starts but the screen is all black. I have the newest bios for my computer (its called F.35). And I have tried to disable the Legacy boot option without any success. Am I doomed?
Thanks bye

Edit: I have now tried with Bios F.23 and F.04 aswell...

 

If it is not working, than your APU is dead. Send it back!

 

Okay, thanks for the answer. The reseller asked if I wanted a APU with the same ID which is "AM5750DEC44HL" or If he should send me a APU with another ID to try in my computer. Is there diffrent kinds of the 5750m? Does it mather which one?

 

I know about only two kinds of A10-5750M, the retail and the ES version. Obviously you got the retail version and it should work in your computer if the APU is good. I would not risk my money with an another possible faulty piece, so as long as you can get back your money, ask it back!

 

Okay!
Where did you got your ES from? Do you know any good shops that sell notebook parts? Couldnt find any swedish shop so I ordered mine from a chinese ebayseller.

 

You do not need ES for your HP, just look for a regular A10 processor on Ebay, which was pulled from a working laptop. For example this here.

 

It's always fun with a unlocked multiplier
Thanks for the answers, I'll do a new attempt.

 

I just wanted to thank you for all the testing Atom, it helped alot when checking if my HP G6-2213ea notebook could potentially support the a10-5750m! After reading this, among other things, I decided it was worth a try. My APU should be here within a couple of weeks.

Edit - Found the answers to my questions in your hwinfo screenshot.

Regards.

 

Would the a10-5750m be compatible with an Asus k55n ds81?

 

I'm back. Got a new 5750m but still no success. The fan starts but the screen remains black. I've read something earlier in this thread about HP was deleting some kind of microcode in their bios? I've tried with all the bioses on their supportsite. Can't figure out why this isn't working for me. Can their be a problem since the computer originally had a 2core apu and therefore have a problem to run with 4cores?
Greeting

Edit: can slow memorys cause this kind of problem? Got 1600mhz sticks now.

 

I also went from 2core Trinity apu to quad core Richland and worked even with older bioses. Not sure anymore what is the problem there, maybe only Engineering samples could work for you, but probably better to forget this upgrading process. The memory should be ok!

 

Please, read comments from The J on the 12th page. I had the same problem as you with my HP ProBook 4545s and have resolved it by changing "Boot Mode" to "UEFI Native" in the BIOS options.

 

I've recently upgraded my processor from A6-4400m to A10-5750m. I have the HP Pavilion g7-2118nr laptop. Everything seems to be fine except when I play graphic heavy games. I can play games like Fifa 13 and Don't Starve but have issues with games like Dishonored and Outlast. My issue is when playing the game, my computer restarts or if I disable the restart option when the computer freezes, I don't receive a blue screen - just a screen with sqaures. I've checked the temps while playing games and the highest it reaches is around 60 to high 70s. I've switched between different bios' (f.23, f.26, f.27), switched out RAM and uninstalling and reinstalling the catalyst 13.11 beta drivers. I've searched and searched for answers and at the moment I believe either the cpu or the psu is at fault. Hopefully neither are bad and that this issue can be resolved. Please help!

 

Memory can be faulty too, have you tried to pull out one and than the another one memory module and play with just one module inserted?

 

Originally the laptop came with a 4gb memory stick. I bought another 4gb stick to go with the new cpu. I have tried using both, only using the old and only using the new. The only difference is that my computer seems to crash faster when both sticks are in. When there is only 1, the computer doesn't crash for maybe 30 mins.

 

Another thing I forgot to add was that the cpu stops at 3.2 instead of 3.5 GHz while under load. When playing games my gpu core clock is stuck at 351mhz instead of 720mhz. Could this be a sign for the issue?

 

How much watts is your PSU?

 

Not sure what the PSU is for a laptop but this is what it has:

65W AC adapter

6-cell 47WHr lithium-ion battery


I also ran a Windows memory check where it restarted the computer and performed some tests. Nothing appears to be wrong with the ram according to that test. I also tried playing fifa 13 and it appears that it only works around 6 minutes then my computer freezes with no bsod.

 

Windows memory test is insufficient - use memtest86+ ( Memtest86+ - Advanced Memory Diagnostic Tool) - run for 24 hrs. If an error is detected, take out one of the sticks and run memtest86+ on them individually to determine which on has the error; send that one in for replacement.

 

I ran the memtest for 2 full passes. After that I decided to switch out the cpu with my old a6-4400m. Everything seems to be fine with this cpu. Maybe the a10-5750m was defective or my psu was the problem?

 

Hey guys, I have a Hp pavillion g6 2067ca with an a6-4400m, the insyde F.26 bios and a 7670m. Do you think I should upgrade to the a10-4600m or the 5750m? Also, will the cpus work? I've been told on other forums that it's not worth the risk for the 5750m and that I should just settle with the 4600m. Any help would be great!

 

I replaced the a10-5750 with the a10-4600. Some games are playable and some aren't. I still have the eventid 41 issue. I've noticed I don't get crashes when I'm using just the battery, when the laptop is plugged in I start getting crashes. I have taken the battery out, underclocked the cpu and have the laptop plugged in and I don't receive any crashes this way. I was wondering what the underlying issue could be, so I can run the cpu at 100%.

Also I have a NA laptop and I'm living in China. I'm using a universal adapter. Could this be part of the problem?

 

It could be probably two reasons for that kind of behaviour. First: cpu is in some way "defective", because it can't mantain default clocks at default voltage or second: simply power supply is not strong enough. Either way replacing psu with eg. 90W should be easiest and cheapest way too know what's going on. If, after replacing psu it will be still unstable then problem is probably with cpu itself.
,

 

After reading the posts here it sounds like my laptop may not be able to upgrade ( clarify me if im wrong here)
So far the laptops that have had successful use of the A10 5750m are Hp's G6 and up, and Probook series

So now my real question is will the A10 5750m work for my laptop
My laptops model name is Hp g4 2029wm and im guessing the motherboard is "1847" as seen in the picture there



anyone here who can confirm that this Chip will work for their G4 laptops would be real nice XD

 

Would there be any point upgrading a already fast A10-4600M to a A10-5750M?
They are very similar and the performance benefits and cost, not to mention having to disassemble notebook to install it, would out weight it actually being an upgrade?

I have likely answered my own question, but there maybe something that I am missing that I don't know about, as in someone that has actually gone from a A10-4600M to a A10-5750M for sometime and knows a lot more than I can guess.

 

This is probably the most info-rich source of swapping AMD's mobile CPU that I can find on the internet, thanks OP for bringing this up.
Okay, I have Toshiba Satellite L875D-S7210 with Trinity A6-4400M. I'm hoping that this laptop could handle the A10-5750M upgrade, or should I just settle for Trinity A10-4600M instead? I understand that the upgrade works for several brand, but is Toshiba upgrade-save?

 

Some users reported back problems about their upgrade, however I still think the A10 Richland upgrade work with most Trinity laptops. They might received faulty chips or messed up something during the upgrading process and people are usually not writing about successful upgrade, instead when something went wrong and they trying to find solution for their issue. You can go ahead with Richland upgrade in your Toshiba laptop, if you think the slight performance difference worth the extra dollars.