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    [Drivers] HP ENVY 15-3XXX / ENVY 17-3XXX (INTEL)

    Discussion in 'HP' started by justinkw1, Dec 7, 2011.

  1. MacHater

    MacHater Notebook Evangelist

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    How to remove the GPU drivers completely (must be done before changing over to generic Intel+AMD drivers):
    1. Get Driver Fusion (Free) at http://treexy.com/products/driver-fusion
    2. Control Panel -> Programs and Feature -> Uninstall a Program -> AMD Catalyst Install Manager
    3. Express remove ALL. Wait until it asks you to reboot. Click No.
    5. Open Device Manager, right click each GPU and "Uninstall", check "Delete the driver software for this device", click "OK".
    6. Reboot PC into safe mode.
    7. Launch Driver Fusion and have it remove remnants of all AMD and Intel GPU drivers.
    8. Reboot.
    9. Done! Now you are ready to clean install the GPU drivers.

    How to install latest Intel+AMD generic GPU drivers:
    1. Download, extract this and run Setup.exe (Intel processor graphics driver):
    http://downloadmirror.intel.com/22376/a08/win64_152812.zip (latest as of Jan 5th, 2013)
    Apply brightness fix reg file here: The Ramblings of Adrynalyne: Fix Brightness Control for Windows 8 AMD SG Drivers (HP Provided)
    NOTE: For Windows 8, you need to change f940 in the reg file to ffff. Use a text editor like Notepad to do so. (Or use my modified reg file: http://www.sendspace.com/file/15up82)
    [​IMG]
    2. Reboot PC.
    3. Download and run and install this (AMD Catalyst 12.11 beta11):
    http://www2.ati.com/drivers/beta/AMD_Catalyst_12.11_Beta11_NET4.exe (latest as of Jan 5th, 2013)
    4. Reboot PC.
    5. It will say "AMD graphics processor not found or unsupported". Click OK and close the box. (this may not happen on Windows 8)
    6. Reboot.
    7. Ready to use!
    ( Note: If Catalyst Control Centre does not work after the update, you are missing .NET Framework 4.x. Download .NET Framework 4.5 here)
     
  2. aOk2me

    aOk2me Notebook Enthusiast

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    Envy 17t-3200 here. I'm about to update my video driver from HP ATI HD Graphics_v8.951.9.1000 [sp56896]

    Here are my Windows 7 settings:
    HKEY_LOCAL_MACHINE\SYSTEM\Select
    Current = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000]
    "FeatureTestControl"=dword:0000f940

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\intelkmd
    "FeatureTestControl"=dword:0000f940
     
  3. aOk2me

    aOk2me Notebook Enthusiast

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    I've noticed the Intel HD Graphics Driver v9.17.10.2875 greatly slows down my disk performance. I have an OCZ Vertex 4 256GB drive that normally has a Windows Experience Index score of 7.9. Now it's 7.1. Also, my Passmark benchmark score dropped significantly (vs my best) due entirely to the disk performance (attached pic).

    I've experienced this before an downgraded back to OEM to fix the problem.

    Edit: downgrading back didn't fix the problem. I had to do a system restore.
     

    Attached Files:

  4. adrynalyne

    adrynalyne Notebook Consultant

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    Thanks. I think we have come to the conclusion that all Envy models are f940.
     
  5. MacHater

    MacHater Notebook Evangelist

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    Should not affect disk performance at all.

    [​IMG]


    As I noted before, the f940 fix also works for generic Intel drivers from Intel.com to get screen brightness adjustment working. Switchable Graphics (Enduro) will work as long as you use 12.9 beta or newer (including 12.10 and 12.11 beta) for AMD drivers.
     
  6. adrynalyne

    adrynalyne Notebook Consultant

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    It didn't for me, so it may depend on the GPUs involved (I have an HD 3000).
     
  7. justinkw1

    justinkw1 Notebook Virtuoso

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    Forgot to mention these updates from last week:

    10/31/2012
    • Updated: Intel Smart Connect Technology driver package, version 1.0.7.0 (driver) / 3.0.41.1571 (software) for Windows 7 and Windows 8.
    • Updated: Intel USB 3.0 eXtensible Host Controller driver, version 1.0.6.245 for Windows 7.

    More updates to come...
     
  8. aOk2me

    aOk2me Notebook Enthusiast

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    Yes, it's something with the Intel 4000 GPU. I duplicated the problem twice, restoring my system each time to fix it. I can still update the AMD driver without issues.
     
  9. justinkw1

    justinkw1 Notebook Virtuoso

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    11/05/2012
    • Updated: Intel WiFi Link driver (and software), version 15.5.6.48 for Windows 8.
    • Updated: Intel Centrino Wireless Bluetooth + High-Speed Adapter driver, version 2.6.23.40059 (2.6 D3) for Windows 8.
    • Updated: Intel Management Engine Interface (6-series and 7-series), version 8.1.10.1286 (package) / 8.1.10.1275 (MEI driver) for Windows 7 and Windows 8.
    • Updated: IDT High Definition Audio driver, version 6.10.6425.0.
     
  10. Flossn

    Flossn Newbie

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    It didn't work with my 3010eg...
    when installing the AMD driver my screen went black and I had to restore windows
    I think we have to wait till the official drivers are released
     
  11. MacHater

    MacHater Notebook Evangelist

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    The instructions are for clean installing new AMD+Intel drivers.

    Before you can use those instructions, you need to first completely remove existing GPU drivers (Intel and AMD).

    How to remove the GPU drivers completely:
    1. Get Driver Fusion (Free) at http://treexy.com/products/driver-fusion
    2. Control Panel -> Programs and Feature -> Uninstall a Program -> AMD Catalyst Install Manager
    3. Express remove ALL. Wait until it asks you to reboot. Click No.
    5. Open Device Manager, right click each GPU and "Uninstall", check "Delete the driver software for this device", click "OK".
    6. Reboot PC into safe mode.
    7. Launch Driver Fusion and have it remove remnants of all AMD and Intel GPU drivers.
    8. Reboot.
    9. Done! Now you are ready to clean install the GPU drivers.
     
  12. devildantej

    devildantej Newbie

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    Tried with no success. Started with windows 8 clean install, followed immediately by your instructions.
    After installing AMD drivers, I had no warning message "AMD graphics processor not found or unsupported" on next reboot.
    I have the envy 17 3070 version.

    I guess I can only wait HP to release the correct drivers.
    With leschat's drivers everything works except this annoying brigthness issue.
     
  13. bratao

    bratao Newbie

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    Same thing here,
    No way of getting to work on a Hp envy 17 3070nr,

    The last one to work was this Catalyst 12.8 WHQL UnifL for ATi+Intel Graphics ← leshcatlabs.net

    The leshcat 12.9 and 12.10 do not work here =(
     
  14. brenth561

    brenth561 Notebook Enthusiast

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    I am having trouble with my bluetooth. The icon is no longer in the system tray. I have attempted to uninstall and re install the network drivers for the Intel Centrino Advanced N600 but still no bluetooth.

    Do I need to install any broadcom drivers if using the intel centrino? I should just need the driver listed on page 1 for the intel wireless + bluetooth high speed correct?
     
  15. Flossn

    Flossn Newbie

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    Thanks it kind of works now :)
    But for some reason the top and the middle rows of the keyboard backlight are "connected" now, they light up and darken together........
     
  16. Bavalos

    Bavalos Newbie

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    Okay so I've read through this forum at least 4 times and I can't get my brightness setting to work. I'm on a HP-ENVY 15 32xx with AMD Radeon HD 7700 series graphics card.

    Intel 4000 driver version: 9.17.10.2867
    AMD Catalyst 12.11 Beta6

    I uninstalled all AMD components and the installed the 10/30 Radeon HD driver update on the first page and then the 12.11 Beta6 driver to get Catalyst Control Center back. (No switchable graphics though...)

    All of my FeatureTestControl values are set to f940
    the intelkmd value is set to f940 as well
    the current control value is set to 1

    Any help would be greatly appreciated! I can do screenshots if needed. Currently my face is a nice and tan while my retinas are screaming in agony.
    If I could get switchable graphics back, that would be great as well. I do use them quite often. I have a restore point before uninstalling all AMD components, so I think until I can come up with a working solution, I will go back to that so I can switch up my graphics.

    Thanks!
     
  17. adrynalyne

    adrynalyne Notebook Consultant

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    It only works with the HP drivers. If you used these and needed additional drivers for the CCC:

    http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58812.exe

    Then something went wrong (it installs a CCC).

    It isn't a problem to update your catalyst drivers after from AMD, but you need the HP provided Intel driver which sounds like didn't happen. I say it didn't install the correct Intel driver because when you install the package from HP, it installs Intel and AMD together. This results in the driver version for Intel reading the same version as the AMD package, which in your case is 8.982.6.0.
     
  18. Bavalos

    Bavalos Newbie

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    Okay I won't worry about the CCC for now, I just want the brightness down from radiation levels. So, I need to uninstall everything, then install the proper HP package which has the correct Intel drivers right? Even though it is listed under the AMD driver. Then once that is done, I check all my FeatureTestControl values or apply the reg fix as well as check the intelkmd value.

    Sorry, I am fairly new to all of this, but willing to get it figured out.


    EDIT: Okay so I got it to work! Here's what I did:

    -uninstalled evey thing using the express install
    -reinstalled with the HP package
    -rebooted (still no fix at this point, even with the reg modifications)
    -installed the HP package again
    -went into the reg and found f842's.
    -changed them and rebooted
    -worked!

    I have no idea why I had to install the package twice, but it works now and I'm extremely grateful.
    Thanks Adrynalyne for the support! Much appreciated.
     
  19. adrynalyne

    adrynalyne Notebook Consultant

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    Yeah, that *should* fix it all up, and then you can update to the newest Catalyst package. Do verify that the correct Intel driver gets installed though.

    If the correct Intel driver gets installed and it doesn't work with the reg hack, it might be a matter of you using a different controlset. In which case, I need the software info from the CCC.
     
  20. adrynalyne

    adrynalyne Notebook Consultant

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    Yeah, these installer packages are flaky as heck. I had to install my drivers manually,and then install the HP package a second time through the installer.
     
  21. MacHater

    MacHater Notebook Evangelist

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    Windows 8 users, note this:
    Anecdotal testing concludes that this change is absolutely necessary for brightness adjustment to work on Windows 8 with generic Intel drivers.

    Windows 7 does not care whether it's f940 or ffff.. either works.
     
  22. devildantej

    devildantej Newbie

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    It really worked. Too bad now I can't switch between intel and amd graphic card.
    Wish I could use this method with leshcat's graphics drivers. They work better than HP's drivers so I'm more interested to use leshcat's drivers.
     
  23. adrynalyne

    adrynalyne Notebook Consultant

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    Ive provided a reference driver reg file as well on the blog:

    http://adrynalyne.blogspot.com/2012/10/fix-brightness-control-for-windows-8.html

    Nice find!
     
  24. brenth561

    brenth561 Notebook Enthusiast

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    Is there any form of third party driver software that will automatically detect the correct drivers to use and also discover unnecessary drivers along with any problems in services? I feel that I did more good than bad in my attempt to correct my bluetooth issues and a clean install of windows is my only option at this point which I would rather not due.
     
  25. pokistroberi

    pokistroberi Notebook Enthusiast

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    hi guys. i have problem with my display driver. it said "display driver not responding" when i'm using adobe photoshop for a long time. does someone know what is the most stable version of AMD driver for 7690?
    i'm using envy 15t-3000CTO windows 7 64-bit. any feedback would be appreciated. thanks
     
  26. MacHater

    MacHater Notebook Evangelist

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    [Drivers] HP ENVY 15-3XXX / ENVY 17-3XXX (INTEL) - Page 26
     
  27. HannHenne

    HannHenne Newbie

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    How to remove the GPU drivers completely (must be done before changing over to generic Intel+AMD drivers):
    1. Get Driver Fusion (Free) at http://treexy.com/products/driver-fusion
    2. Control Panel -> Programs and Feature -> Uninstall a Program -> AMD Catalyst Install Manager
    3. Express remove ALL. Wait until it asks you to reboot. Click No.
    5. Open Device Manager, right click each GPU and "Uninstall", check "Delete the driver software for this device", click "OK".
    6. Reboot PC into safe mode.
    7. Launch Driver Fusion and have it remove remnants of all AMD and Intel GPU drivers.
    8. Reboot.
    9. Done! Now you are ready to clean install the GPU drivers.

    How to install latest Intel+AMD generic GPU drivers:
    1. Download, extract this and run Setup.exe (Intel processor graphics driver):
    http://downloadmirror.intel.com/2208...in64_15288.zip (latest as of 11/08/2012)
    Apply brightness fix reg file here: The Ramblings of Adrynalyne: Fix Brightness Control for Windows 8 AMD SG Drivers (HP Provided)
    NOTE: For Windows 8, you need to change f940 in the reg file to ffff. Use a text editor like Notepad to do so. (Or use my modified reg file: http://www.sendspace.com/file/15up82)

    2. Reboot PC.
    3. Download and run and install this (AMD Catalyst 12.11 beta6):
    http://www2.ati.com/drivers/beta/AMD...a6_dotNET4.exe (latest as of 11/08/2012)
    4. Reboot PC.
    5. It will say "AMD graphics processor not found or unsupported". Click OK and close the box. (this may not happen on Windows 8)
    6. Reboot.
    7. Ready to use!
    (Note: If Catalyst Control Centre does not work after the update, you are missing .NET Framework 4.x. Download .NET Framework 4.5 here)


    Hello,

    I have just made​​, as it is written.

    However, it can not work with my Envy.

    Envy 17 3010eg with 7690m XT. Does anyone have a solution?
     
  28. Flossn

    Flossn Newbie

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    Try this one
    Catalyst 12.8 WHQL UnifL for ATi+Intel Graphics ← leshcatlabs.net
    it worked for my 3010eg ;)
    You also have to deactivate the auto installation of new drivers in the system settings...
     
  29. HannHenne

    HannHenne Newbie

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    Hello,

    the page I already know.
    However, when installing any fix installed. But I do not what a fix that makes the and especially how I can be the back we go.

    Therefore this is not a way for me.

    Thank you
     
  30. pongalong

    pongalong Notebook Consultant

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    Does everyone's Beats software work in Windows 8? FN+B and pressing the Beats button no longer does anything for me - I've tried looking for the drivers/software in the swsetup folder but couldn't find it.
     
  31. targolo

    targolo Newbie

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    It works perfectly for me. I installed W8 and then the appropriate drivers from the first page ot this thread.

    The only driver missing for me is the video driver (ENVY 17-30XX (7690M XT))
     
  32. MacHater

    MacHater Notebook Evangelist

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    Try the guide in my sig for updating the AMD drivers.
     
  33. justinkw1

    justinkw1 Notebook Virtuoso

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    11/20/2012
    • Updated: AMD Radeon HD graphics driver package for ENVY 15-30XX (7690M), version 9.000.0.0000 (AMD) / 9.17.10.2843 (Intel SG) / 8.0.0.8808 (HDMI Audio) for Windows 8.
    • Updated: Intel Chipset Device Software package, version 9.3.0.1025.
    • Updated: Intel Chipset Device Software package, version 9.3.0.1026.
    • Updated: Intel WiFi Link driver (and software), version 15.3.1.2 for Windows 7.

    The updated graphics driver package is provided by HP and includes a newer version of the Intel switchable graphics driver.

    Still waiting for HP to release a graphics driver package that's Windows 8 compatible for the ENVY 17-30XX series... :(
     
  34. HannHenne

    HannHenne Newbie

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    I am waiting eagerly for a driver for my 17-30xx eg!
     
  35. jpa

    jpa Newbie

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    Any idea when drivers will be released? I'm waiting on working drivers for my ENVY 15t-32xx. The driver install guides didn't seem to work for my laptop... I also tried HP and Microsoft support.
     
  36. MrDRamos

    MrDRamos Newbie

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  37. Flossn

    Flossn Newbie

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  38. Deihmos

    Deihmos Notebook Consultant

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    You and me both. Why is it taking this long?
     
  39. MrDRamos

    MrDRamos Newbie

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    After upgrading the BIOS on my Envy 17t-3000 from F.06 to F.08 I noticed the following issues:

    Windows 7 seems to be fine. The only difference I noticed so far is that when you restart the system it now pauses a few seconds longer between the shut down and the automated reboot. Also Version F.08 still has the keyboard bug when repeatedly pressing the <1><2><3> keys in fast succession.

    Windows 8 has some new issues with F.08.
    The Device Manager showed that some device drivers were missing. I re-installed the core drivers but I still had one device driver with the following Id's missing:
    ACPI\VEN_HPQ&DEV_6001
    ACPI\HPQ6001
    *HPQ6001
    Some on line searching reveled that other HP laptop users identified this to be the HP Wireless Button Driver on the F12 key but for a different laptop model. See: http://forum.notebookreview.com/hp-...6-7xxx-dv7-7xxx-m7-1xxx-intel-ivy-bridge.html
    I tried installing this driver on my Envy 17t-3000 and all is good now.

    I am left with one more unresolved driver issue. The Intel Rapid Storage Technology Driver version 11.6.0.1030 generates errors during the installation process.

    Also we are all waiting for HP to release a windows 8 compatible switchable HD 7690M XT graphics driver. The latest Intel driver (V15.28.8.64.2875) seems to work but the same can't be said for the AMD drivers which are to be avoided! After letting the automated windows updates upgrade my AMD driver I was greeted to a black screen without any way to recover except by cycling the power and then aborting the windows 8 boot process several times in a row. You are then given the option of returning the system to a prior restore point.
    So I highly recommend turning the automated windows 8 updates off until this mess has been resolved.
     
  40. djdl25

    djdl25 Notebook Enthusiast

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    Thanks for the info about the brightness issue. I had to re-install the AMD driver to make the registry hack work.

     
  41. ironman

    ironman Notebook Evangelist

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    easy fix (its about win8's airplane mode)
    Consumer Notebooks and Windows 8 - Wireless/BT/WWAN & Radio ... - HP Support Forum

    While I am at it, let me explain what is going on with the black screens.

    Windows is installing and running BOTH graphics cards at the same time - the laptop is only meant to run one gfx at a time. Therefore, the laptop thinks there's 2 screens running on two different graphics card. One of the cards takes control of the actual pixels and pushes them to "its" screen - this can be the imaginary screen or the actual screen. If the card with the pixels has the imaginary screen, you get a blank laptop screen.

    The work-around I have been using is opening device manager (WinKey+X) and manually disabling one card depending on whether I'm on battery or connected.

    If you find yourself in a blank screen situation, the only 100% fix I know is connect an external display through HDMI and pressing the external display key on the keyboard then down arrow key then enter until the screens are all mirrored.

    Another note, the fixes on this thread do fix the brightness and work for me on both cards.

    This is the way it is until hp releases switchable drivers for widnows 8.
     
  42. maverick99999

    maverick99999 Newbie

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  43. maverick99999

    maverick99999 Newbie

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    Man, I'm having ALL kinds of issues trying to find a driver for this video card. I did a Windows 7 clean install on an SSD and since the link for that driver isn't working, I can't seem to find a working driver ANYWHERE. When I go to AMD's site to run the install manager, it gives me this error: Droplr &bull; Image on 12.11.2012 at 8.58.09 AM.jpg

    Any ideas?
     
  44. CopticWalad

    CopticWalad Notebook Enthusiast

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    Try this
    AMD High-Definition Graphics Driver | HP® Support It's a huge 600 MB file but I believe it includes both drivers. It's also known as SP54916

    Personally, the BIOS update I did notice reverted back to an older Intel HD Graphics driver which did not like my 'newer' AMD Catalyst Drivers and therefore didn't give me the option to switch to those graphics. Driver Genius is an awesome program if you can run it properly to download and install the absolute latest working drivers for the computer... most of which are newer than on HP's site interestingly. It pointed me to the newer Intel HD Graphics 3000 driver which after a reboot loaded up the AMD Graphics card (previous drivers but now working and detected) and gave me option to switch to Intel Graphics as it should.

    The Drivers I installed after that BIOS update to resolve issues was Intel HD Graphics Drivers version 9.17.10.2875 named win64 15288.exe which I think is here http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22083
     
  45. justinkw1

    justinkw1 Notebook Virtuoso

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    Recent updates. More being posted as I get to them...

    12/06/2012
    • Updated: download links (REV: B3) to AMD Radeon HD graphics driver package for ENVY 15-30XX (7690M), version 9.000.0.0000 (AMD) / 9.17.10.2843 (Intel SG) / 8.0.0.8808 (HDMI Audio) for Windows 8.
    12/12/2012
    • Updated: HP Proximity Sensor Utility, version 1.0.20 (1.00 C1) for Windows 7 and Windows 8.
    • Added: HP Wireless Button driver, version 1.0.5.1 for Windows 8.
    12/13/2012
    • Updated: BIOS for ENVY 17-30XX, version F.08.
     
  46. justinkw1

    justinkw1 Notebook Virtuoso

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    12/14/2012
    • Updated: Intel Rapid Storage Technology, version 11.7.0.1013.
    • Updated: IDT High Definition Audio driver, version 6.10.6433.0.
    • Updated: HP Quick Launch Software, version 3.0.6 (3.00 A6).
    • Updated: HP Wireless Button driver, version 1.0.6.1 for Windows 8.
     
  47. Deihmos

    Deihmos Notebook Consultant

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    I don't understand why there is no driver for the Envy 17 3000 with 7690m XT. There is a driver for everything else but not the display. That makes no sense.
     
  48. ironman

    ironman Notebook Evangelist

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    envy 17 3000 - I have decided to forget about switchable graphics and their troubles. Just disable intel card in device manager and install ati drivers for peace of mind. I do not care about battery, my laptop rarely moves and I have an ipad. really terrible from hp though.
     
  49. Deihmos

    Deihmos Notebook Consultant

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    What ati drivers? I'm sure I tried installing them and it failed.


    Sent from my iPad using Tapatalk HD
     
  50. ironman

    ironman Notebook Evangelist

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    Disable intel in device manager and click link in my signature to download 12.10 or any version
     
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