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    [Drivers] HP dm4-1XXX / dv5-2XXX / G32 / CQ32 / ENVY 14-1XXX (INTEL)

    Discussion in 'HP' started by justinkw1, Jul 1, 2010.

  1. dotcomNotebook

    dotcomNotebook Notebook Enthusiast

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    You might want to download a free tool called Speccy. It will show you what devices you have installed and if all goes well the wireless card and fingerprint hardware you have in your machine.

    Speccy - System Information - Free Download

    Good luck and you can definitely revive the laptop. The info on this forum will get you there.
     
    dotcomNotebook, Aug 20, 2010
    #101
  2. wigglypuff

    wigglypuff Notebook Enthusiast

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    Hm, it seems like I'm not missing the driver so much as that my wireless is unplugged or not enabled.

    I downloaded the driver, and the installation went fine, but it said I still need to plug in the device.

    Meanwhile, Speccy says "Wi-Fi not enabled".

    Is there some way for me to get the system to recignize/enable the wireless device? The physical wireless on/off button (a function key) isn't working.
     
    wigglypuff, Aug 20, 2010
    #102
  3. Z3tor

    Z3tor Notebook Evangelist

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    You could try to temporarily install HP Wireless Assistant. See if that helps.
     
    Z3tor, Aug 20, 2010
    #103
  4. justinkw1

    justinkw1 Notebook Virtuoso

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    08/20/2010
    • Updated MediaSmart Music to version 4.1.4215 (4.1 C1) (thanks Z3tor).
    • Added previous HP Wireless Assistant versions 4.0.4.2 and 4.0.6.0.

    I'm just adding these previous releases of Wireless Assistant for reference, and to get rid of version 3.5 which may incompatible. :)
     
    justinkw1, Aug 21, 2010
    #104
  5. ucdke

    ucdke Notebook Enthusiast

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    Just got off the phone with Envy support:

    According to HP Support, a new BIOS is going to be released in the next couple of days for the Envy 14 (newer than the F.12 BIOS) that is supposed to reconfigure the power distribution. According to this rep, the power distribution isn't working correctly as of now, and the new BIOS is supposed to "fix" this. So battery life is supposed to increase.
     
    ucdke, Aug 22, 2010
    #105
  6. GivingHope

    GivingHope Notebook Consultant

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    what number did you call for envy 14 support?
     
    GivingHope, Aug 23, 2010
    #106
  7. ucdke

    ucdke Notebook Enthusiast

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    I called support and the menu asked me which model i was calling about.
     
    ucdke, Aug 23, 2010
    #107
  8. justinkw1

    justinkw1 Notebook Virtuoso

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    HP has finally posted an updated release of the DigitalPersona Personal Fingerprint Reader software that is natively compatible with these notebooks! It's now up on the first post. Only install this if your notebook has a fingerprint reader.

    08/23/2010
    • Added DigitalPersona Personal Fingerprint Reader Software version 5.1.0.175.

     
    justinkw1, Aug 23, 2010
    #108
  9. 5n4ke

    5n4ke Notebook Enthusiast

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    Quick question: witch drivers should I install to get my mic jack working?
    Everything else works, expect the mic jack.

    Now this worked before (with the hdd & hp installation), I just did a clean install on my new ssd, and this is the only thing I cannot get working
     
    5n4ke, Aug 24, 2010
    #109
  10. ColdHeat

    ColdHeat Notebook Geek

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    Anybody know why the F.12 BIOS update link is broken?
     
    ColdHeat, Aug 24, 2010
    #110
  11. justinkw1

    justinkw1 Notebook Virtuoso

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    A few updates to the first post for those who need it:

    08/24/2010
    • Updated Ralink RT3090 Wireless LAN driver to version 3.1.8.0.

    08/25/2010
    • Updated LightScribe System Software to version 1.18.18.1.
    • Updated Intel GMA / HD Graphics driver to version 8.15.10.2189 [15.17.10(.64).2189].

    I just verified the link to the Envy 14 BIOS release and it is working from what I can tell.
     
    justinkw1, Aug 25, 2010
    #111
  12. ColdHeat

    ColdHeat Notebook Geek

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    This is really weird... I can't download any driver?
     
    ColdHeat, Aug 26, 2010
    #112
  13. justinkw1

    justinkw1 Notebook Virtuoso

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    You should be able to download them -- no difficulties at all on my end. Maybe you can try a different Internet browser perhaps and see if you have better luck?

    08/28/2010
    • Updated Intel WiFi Link driver to version 13.3.0.24 (thanks Z3tor).
     
    justinkw1, Aug 28, 2010
    #113
  14. xsacha

    xsacha Notebook Enthusiast

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    xsacha, Sep 1, 2010
    #114
  15. justinkw1

    justinkw1 Notebook Virtuoso

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    justinkw1, Sep 1, 2010
    #115
  16. Z3tor

    Z3tor Notebook Evangelist

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    Z3tor, Sep 2, 2010
    #116
  17. justinkw1

    justinkw1 Notebook Virtuoso

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    justinkw1, Sep 2, 2010
    #117
  18. xsacha

    xsacha Notebook Enthusiast

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    The newer IDT High Def. Audio drivers don't work properly on Envy 14 Win7 x64. Impossible to mute! Mute appears to take effect but audio is still loud. Had to revert to original drivers to mute.
     
    xsacha, Sep 7, 2010
    #118
  19. steven_9709

    steven_9709 Newbie

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    I'm trying to install an update to MediaSmart Music Software via the HP Support Assistant but having problems. Download seems to start, progress bar moves a little, rather slowly and then download and installation fail. Doesn't seem to tell me why or really give me much info.

    Anyone know if it writes to any logs anywhere, or experienced this themselves?

    This is on an HP dm4-1050ea BTW
     
    steven_9709, Sep 8, 2010
    #119
  20. justinkw1

    justinkw1 Notebook Virtuoso

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    Finally had the chance to update the first post. Remember, MediaSmart is optional and installation may take a while. :)

    09/06/2010
    • Updated Broadcom 2070 Bluetooth driver package to version 6.3.0.6300 (thanks Z3tor).

    09/14/2010
    • Updated MediaSmart DVD for Windows 7 to version 4.1.4229 (4.1 C1).
    • Updated MediaSmart Photo for Windows 7 to version 4.1.4319 (4.1 C1).
    • Updated MediaSmart Live TV for Windows 7 to version 3.1.3003 (3.1 C3).
    • Updated MediaSmart SmartMenu for Windows 7 to version 3.1.1.12 (3.2 B1).

    I suggest you try installing MediaSmart utilities through the links that I provided, if the problems are persisting. HP Support Assistant just doesn't cut it when it comes to properly downloading and installing software updates. (Sometimes Support Assistant updates to a version much older than what I may have provided)
     
    justinkw1, Sep 14, 2010
    #120
  21. Nyaa

    Nyaa Newbie

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    Whenever I try to install an ATI driver the install process freezes up. I chose to do a custom install; froze, and then express install; froze again.
    Does anyone else have this problem or am I doing something wrong.
     
    Nyaa, Sep 16, 2010
    #121
  22. justinkw1

    justinkw1 Notebook Virtuoso

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    09/16/2010
    • Updated links to Intel WiFi Link driver version 13.3.0.24.
    • Updated Intel GMA / HD Graphics driver to version 8.15.10.2202 [15.17.11(.64).2202] (thanks Z3tor).
     
    justinkw1, Sep 18, 2010
    #122
  23. Z3tor

    Z3tor Notebook Evangelist

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    New BIOS F.17 REV: A available for dm4/dv5/CQ32/G32.

    html: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50302.html
    cva: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50302.cva
    softpaq: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50302.exe
     
    Z3tor, Sep 20, 2010
    #123
  24. justinkw1

    justinkw1 Notebook Virtuoso

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    An important BIOS release has been issued by HP for the dm4, dv5 Gen 2, CQ32, and G32 notebooks. See the documentation or Z3tor's post for more information on fixes.

    Since the HP G32 looks to be exactly the same as the CQ32, I will now be supporting it in this driver thread. :)

    09/20/2010
    • Added support for HP G32 notebooks.
    • Updated BIOS for dm4 / dv5-2xxx / CQ32 / G32 to version F.17 (thanks Z3tor).
     
    justinkw1, Sep 20, 2010
    #124
  25. Vin87

    Vin87 Notebook Geek

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    Let it freeze (screen goes black). After 5 minutes let it go to sleep (either close the lid or navigate to it blindly (start>right>right>up>ENTER), then wake it up again and the screen will wake up to. Ati drivers will be installed.
     
    Vin87, Sep 21, 2010
    #125
  26. Anionz

    Anionz Notebook Enthusiast

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    On my Envy 14 the driver version is listed as:

    Driver Packaging Version 8.753.5-100730a-103191E-ATI

    Is this the same as Version:8.741.1.3?

    When I try and install the latest version it says its up to date, but it doesn't seem to be...(in the sense that the two numbers aren't the same?)
     
    Anionz, Sep 22, 2010
    #126
  27. ninja2000

    ninja2000 Mash IT

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    Looks like your drivers are newer than the drivers on the HP support site!
    I noticed these drivers were released for the dv6tse which also uses the same 5650/intel switching combo. Have been tempted to download them and try it.
     
    ninja2000, Sep 22, 2010
    #127
  28. Vin87

    Vin87 Notebook Geek

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    I tried the Dv6te drivers on my Envy 14 but it doesn't want to update my drivers to the newer version. It just comes back at 8.741.1.3 ..
     
    Vin87, Sep 22, 2010
    #128
  29. justinkw1

    justinkw1 Notebook Virtuoso

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    Hey everyone,

    Please note that the following has now been moved to a dedicated thread geared toward HP software.

    • LightScribe System Software
    • HP MediaSmart
    • HP Wireless Assistant

    I will still be updating these, just in the new software thread that I had created for them. If you're interested in these applications, you can find them at http://forum.notebookreview.com/hp-...popular-hp-notebook-software-compilation.html.
     
    justinkw1, Sep 23, 2010
    #129
  30. random15

    random15 Notebook Consultant

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    If I'm not mistaken it looks like the Realtek PCIe Gigabit Ethernet Family Controller drivers have been updated to:

    Vista: 6.242
    Windows 7: 7.026

    If this information is erroneous please delete this post.
     
    random15, Sep 26, 2010
    #130
  31. ptmails

    ptmails Notebook Enthusiast

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    There's a question on DigitalPersona Personal Fingerprint Reader Software sp50048.
    I found the support webpage of HP shows it's for both 32&64 bit.But it seems that it only support 64bit Version Of Win7. Mine is 32bit, when I install it, it failed. You can check it. Maybe it's a bug of HP.
     
    ptmails, Sep 28, 2010
    #131
  32. DanH

    DanH Notebook Guru

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    DanH, Sep 28, 2010
    #132
  33. justinkw1

    justinkw1 Notebook Virtuoso

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    Important: New BIOS update released for the Envy 14, thanks DanH! Like the BIOS release for the dm4 and dv5 Gen 2, this release has the following enhancements.

    09/26/2010
    • Updated Realtek PCIe Gigabit Ethernet Family Controller driver to version 6.242 for Windows Vista and version 7.026 for Windows 7.
    • Updated Realtek RTL8191SE / RTL8192SE Wireless LAN driver to version 1092.0 for Windows Vista and version 2017.1 for Windows 7.

    09/28/2010
    • Updated BIOS for ENVY 14 to version F.13.
     
    justinkw1, Sep 28, 2010
    #133
  34. justinkw1

    justinkw1 Notebook Virtuoso

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    Updated the current driver threads with a new release of HP Quick Launch Buttons. :)

    09/29/2010
    • Updated HP Quick Launch Buttons to version 6.50.18.1 (thanks Z3tor).
     
    justinkw1, Sep 29, 2010
    #134
  35. justinkw1

    justinkw1 Notebook Virtuoso

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    10/01/2010
    • Updated Intel Chipset Device Software to version 9.1.2.1008 (thanks Z3tor).

    10/10/2010
    • Updated the Important Information section for the HP Mobile Data Protection Sensor driver.
     
    justinkw1, Oct 10, 2010
    #135
  36. aBs0lut3z33r0

    aBs0lut3z33r0 Notebook Consultant

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    THe realtek driver version is "7.26."
     
    aBs0lut3z33r0, Oct 10, 2010
    #136
  37. Vin87

    Vin87 Notebook Geek

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    Thanks for these Intel drivers. However even if I apply the -overall command I still end up with the 9.1.1.1022 drivers on my Envy 14..

    Edit: Allthough the drivers didn't seem to update a new tab showed up in HWmonitor, it now states the power used by the CPU (5,71W)
     
    Vin87, Oct 10, 2010
    #137
  38. aBs0lut3z33r0

    aBs0lut3z33r0 Notebook Consultant

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    whats the correct procedure to install the display drivers for envy 14?

    each time i install the display drivers from the main page or the SWSetup the laptop does not show the login screen . i have to boot into the safe mode and disable the intel graphics to again boot into the normal mode
     
    aBs0lut3z33r0, Oct 10, 2010
    #138
  39. DanH

    DanH Notebook Guru

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    DanH, Oct 13, 2010
    #139
  40. Z3tor

    Z3tor Notebook Evangelist

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    New Realtek RTL8192SE Wlan drivers available. Windows XP/Vista: 1092.1.0802 and Windows 7: 2017.2.0730.

    Realtek
     
    Z3tor, Oct 14, 2010
    #140
  41. justinkw1

    justinkw1 Notebook Virtuoso

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    Now up on the first post:

    10/14/2010
    • Updated IDT High Definition Audio Codec to version 6.10.6300.0.
    • Updated Realtek RTL8191SE / RTL8192SE Wireless LAN driver to version 1092.1 for Windows Vista and version 2017.2 for Windows 7 (thanks Z3tor).
     
    justinkw1, Oct 14, 2010
    #141
  42. random15

    random15 Notebook Consultant

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    Is it just me or are the IDT High Definition Audio Codec links broken?

    I also have another question. Regarding those devices for which it is recommended that one uninstalls the previous driver version prior to installing the newer version, what is the best way to go about the uninstallation process? For the IDT High Definition Audio Codec driver for example it is represented in both the Programs and Features list and of course in Device Manager. When I upgrade this and similar drivers how should I go about uninstallation, through Programs and Features or Device Manager?

    Many thanks!
     
    random15, Oct 23, 2010
    #142
  43. Z3tor

    Z3tor Notebook Evangelist

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    ATI/AMD Mobility Radeon drivers version 10.10(8.782) WHQL released.

    Downloads
     
    Z3tor, Oct 23, 2010
    #143
  44. .jazz.

    .jazz. Newbie

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    My Envy 14 has the onboard intel graphics and the ATI graphics. Can I then use this update?
     
    .jazz., Oct 23, 2010
    #144
  45. maximinimaus

    maximinimaus Notebook Evangelist

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    AMD Catalyst™ Release Note Version 10.10 state

    The following notebooks are not compatible with this release:
    Any notebook launched after this driver release
    Switchable Graphics enabled notebooks using Intel® chipsets.
    Toshiba® notebooks (please contact the notebook OEM for
    driver support for these notebooks)
     
    maximinimaus, Oct 23, 2010
    #145
  46. .jazz.

    .jazz. Newbie

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    ok thanks - thats sad really ..
     
    .jazz., Oct 23, 2010
    #146
  47. random15

    random15 Notebook Consultant

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    Sorry to quote myself, but could someone please verify the dead IDT High Definition Audio Codec links and perhaps answer my question, please? I have searched for the answer for proper driver uninstallation procedure but was unable to find a satisfactory answer.

    Thanks!
     
    random15, Oct 24, 2010
    #147
  48. justinkw1

    justinkw1 Notebook Virtuoso

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    Yes, HP has taken down the current IDT HD Audio drivers for unknown reasons. There was nothing wrong with them (I have them installed), so I'm not sure what's going on right now. I have since removed the now dead links on the first post.

    As for removing the IDT drivers, I simply uninstall them through Programs and Features, then restart - this procedure removes both the driver and software.

    Just a side note, I also will not be posting the new AMD Catalyst display drivers since they do not support notebooks with hybrid/switchable graphics.

    10/24/2010
    • Removed driver links to IDT High Definition Audio Codec version 6.10.6300.0.
    • Updated Realtek PCIe Gigabit Ethernet Family Controller driver to version 7.027 for Windows 7.
     
    justinkw1, Oct 24, 2010
    #148
  49. random15

    random15 Notebook Consultant

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    Thanks as always justinkw1. Yet another helpful post!
     
    random15, Oct 24, 2010
    #149
  50. justinkw1

    justinkw1 Notebook Virtuoso

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    More updates now posted. :D A new Synaptics driver is now available that attempts to remedy the sensitivity issues, especially for these notebooks. Release notes are available in the Softpaq.

    10/25/2010
    • Updated driver links to IDT High Definition Audio Codec version 6.10.6289.0.
    • Updated Synaptics TouchPad driver to version 15.1.6.64.
     
    justinkw1, Oct 26, 2010
    #150
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