ENVY 17-32XX Intel Ivy Bridge (AMD 7850M)

Ok, just wanted to share I was able to fix the dimming/brightness button issue with update to Windows 8.1 pro. I uninstalled the AMD Radeon and Intel HD graphics from the Device Manager. I also ran amd clean up utility which I downloaded from the AMD website. I didn't restart the laptop instead I went to HP support website and downloaded graphics driver sp58812 (305mb). Installed it, restarted and then applied registry fix from this site

Tech Tips and Hints: Fix Brightness Control for Windows 8 AMD SG Drivers

I just downloaded the registry, double clicked to apply and then restarted my Envy. After this, my Envy booted up with it's screen dimmer and the dimming and brightness button now works! Posting this here just in case someone else runs into this issue as well.

 

Good work dude

Sent from my IdeaTabA1000L-F using Tapatalk

 

Ok. I thought I got my Envy 17t working perfectly, until I started playing NBA 2K14! Wow, just big blank screen but audio of the game is playing in the background. All other games are working, i've ran out of options (install, reinstall, steam support, modified config). I hope I don't have to revert back to W8 where everything was working fine. Oh well...

 

Is anyone else getting DisplayLink failures with the 14.4 catalyst drivers? Every now and then the screen will go black and won't come back unless I plug in an HDMI cable or close and open the lid (I don't have any display port cables)...

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Jstr_MSFT

I have seen this behavior during testing with 14.6 RC on the 6850m. DP link failure.

Managed to get it to work but I never really looked into it in great detail. I believe this might be because the Intel driver from HP is old and doesn't want to play nice with the 14.4 / 14.6.

However I have been interested in how the 7850m operates in 3D under Windows 8. Does your 3D work on Intel / AMD in dynamic mode?!?!

This was my biggest question because I tried to make the 6850m compatible with 3D in Windows 8.1 on dynamic... so I decided to have a look at the Intel Inf for the 7850m.

I have found some interesting values.. so if you don't have any luck with drivers let me try cooking up a solution for you!

 

Ok, well since I have the 3D edition, I have no "dynamic" mode or Intel display drivers at all. Second, its an issue with the internal LCD. The 7850m is the sole operating GPU in the 3D version.

Furthermore, I have not, nor will I be updating to Windows 8 on this laptop simply because of all the issues others have been having.

Sent from my IdeaTabA1000L-F using Tapatalk

 

Hmm that is strange I downloaded some drivers from HP from a 32xx 3D version and they entailed intel drivers.

Well I guess HP did the right thing by disabling intel on these devices since it only brings trouble.

 

Ok, so i'm running the 14.10 driver package, and every time the display goes to sleep the screen will go off, and won't come back on again unless i sleep/wake the laptop. Then, i keep getting this after wake:



As much as I'm gonna hate it, I think I'm just gonna sent it in :/ idk

 

Where did you get 14.10 driver? It does not exist yet. Latest is 14.6. For latest 14.4 compatible driver for our laptop visit leshcatlabs site.

 

I usually always get my drivers direct from the Radeon website. I'll try those ones out

 

If I have the 3D, does it matter which Intel driver package I choose from the installation since I'm always running on the Radeon?

 

You need to install intel anyway. I think. Latest drivers for Windows 7 is Catalyst 14.4 WHQL UnifL v2.4.
Download, run. Click option. Choose intel HD for Iris/Haswell. Also tick: Browse manual installation guide. Click deploy. Installed will unpack drivers to c disk. Before installing remove old drivers. After installing intel drivers. Run installer again, options, click UBR v.7.4. Choose option c. Restart and install Ati drivers.
P.S. Before installing new drivers follow correct procedure to un install old drivers.

 

Funk here:

With the 3D version things get a bit tougher.

If you have the newest BIOS and are using Windows 8.1, windows+bios will (from what I understand) hide the Intel card to make 3D possible.

That means no Intel driver is necessary and you are only using AMD.

If you are on Windows 7 and want/need "3D" you will want to stick with 14.4 UnifL. The modern Intel driver should be configured to handle proper switching for your laptop. AMD 14.4 is the last "fixed" switching driver.

Now if you do not care about fixed switching and 3D. Just install the latest Intel + AMD.

Our certificate doesn't currently work with 14.12 +Windows 7 so you could just install the official 14.12 drivers and see how it works out.

 

anyway to just use my 7850 graphics and not the Intel? I've lost switchable graphics option trying to fix the stupid dimming/brightness issue because of Windows 8.1. I'm close to smashing this laptop to pieces and just get a new one, or an MBP.

 

Ooo idk. I really hope windows 10 gives us less problems.

 

Has anyone used their Total Care pack to send in their 32XX series for service?

I had an argument about the terms of the package with one of their very helpful support people. /s

 

Don't sweat.

You are better off without switchable graphics for Windows 8.1 and 10.

Be glad that HPs newest BIOS block Intel on the newer versions when they detect 8.1.

I would love to have what you have on my Envy 17 2xxx.

 

Oh really? Need to check mine.

 

Yeah I have been dying to get a hold of this ACPI table so I can .. idk .. figure out how to implement it haha.

I really really really want to have this on the Envy 17 2xxx 3D.

From what I understand:

Newest Envy 17 3xxx 3D BIOS switches off/ hides Intel when it detects Windows 8. This isn't the case with older BIOS versions.

If someone manages to confirm this and maybe help me out with the table I would be eternally grateful.


At the moment I cannot do 3D on Windows 8.1 because all new AMD drivers are dynamic switching. HP obviously thought ahead .

 

Oh well on my 32xx 3D Intel was always hidden by default. No access at all

 

Yes only the case for 3xxx 3D machines I believe.

 

So is there really no fix for the brightness/dimming button? I've tried the HP drivers and reg fix and nothing seems to fix it. If I install a different driver (ie. from AMD site) it messes up my Envy even more. So right now, my laptop screen is so bright and can't dim it to normal levels. My only work around is I have a dedicated 24" IPS monitor for my image editing work.

 

I can only help out with a fix for laptops which have an active Intel HD graphics card + AMD. In the case of the Envy 17 that would only be the 3xxx model. From what I understand the 30xx model does not have an active Intel HD card. (or maybe only the 3D versions)

In the case of the Intel + AMD laptop it is simple (3xxx) Install your Intel HD 3000 driver (3517) and then install AMD 14.12. Brightness control should work and if it doesn't then changing the FeatureTestControl value to F840 / 842 /900 / 940/ 942 should work.

But if you just have an AMD gpu then you are most likely missing a brightness control dword on the AMD side. I dont really look into pure mobility AMD issues but I recall seeing 2 dwords that helped others with brightness control issues. ... let me know and I could search our forums over on leshcatlabs

 

I have 17t-3200 non 3D. I believe for Intel I have HD4000 and for sure I have AMD 7850. The whole switching and dimming/brightness button were all functional in W7 then update to W8. It all got messed up when I installed W8.1 update.

 

There is unfortunately no more fixed switching past AMD Catalyst 14.4.
All newer drivers such as the AMD Catalyst 14.12 drivers do dynamic switching with Intel being your main card.

Not sure which drivers you have tried but the brightness control buttons are controlled by the FeatureTestControl dword.

This is taken from our database from leshcatlabs submitted by a user called=
gt who had / has an HP Envy 17 3070nr

He used the following values in our UBR (UniversalBrightnessControl) tool which regulates the FTC value for AMD Catalyst 14.4

Intel=F940 intelKMD=F940
He did not leave any notes but I gather this fixed his controls.

Unfortunately there are no notes of users who tried newer drivers on this laptop such as 14.12.

However let me know what you have tried .. maybe we can pin point this.

14.12 in conjunction with a clean HD 4000 driver shouldn't really have any issues for you.

 

Has anyone been running the Windows 10 preview?

 

I do have 14.12 and HP driver SP58812 downloaded from HP website. I need direction about UBR and FTC above though

 

Ok, I just tried Catalyst 14.12 Omega UnifL v1.0 (Repack) latest one, but still no success.
I've also tried the following values for the UBR
Intel=F940 intelKMD=F940 (from HP Envy 17 3070nr)
Intel=FFFF IntelKMD=F800 (HP Envy 15-3200)
Intel=F842 intelKMD=F842 (by using Official driver package from manufacturer, I followed Unified Leshcat Driver Manual using SP58812 and got F842)

Thinking of trying Catalyst 14.4 WHQL UnifL v2.4. I've done hundreds for install/unistall and restarts. I tried changing Intel graphic driver to Microsoft adapter and my screen immediately dimmed but lost graphics switching. Any help would be appreciated, i've spent almost my whole Friday evening just trying to fix this and it's already 1:30 am

 

If you are on Windows 8.1 (non HP copy) and you have cleaned properly with DDU and only the "Windows Standard VGA" drivers installed on both GPUs, then you shouldn't have an issue installing the latest official Intel HD 4000 drivers. Driver station is good for Intel.

Then you just need the official 14.12 drivers.

And only the FTC tool from UnifL which can be downloaded separately on the website.

My personal advise:

Try F900, F902, F940, F942

Windows 7 tends to be in the F8xx range for some reason.

No one has cracked the FTC code. So it is mostly just blind luck.

Just remember that FTC only works if you really have an HD 4000 card. Some Envy 3xxx laptops do not have this card in device manager.

 

Ok, i'm testing out 14.4 as I saw someone had it work on an Envy 15t-3200 on the UBR database, I have 17t-3200. Still brightness button not working. Some clarifying questions, just wanted to make sure, hope you don't mind.

1) Windows 8.1 (non-HP copy)? I originally had Win7 on my laptop, then updated to 8 and then 8.1 through Microsoft, does that make my 8.1 non-HP then?
2) Can you explain what "windows standard VGA" driver did you mean Microsoft basic display adapter after the DDU?
3) latest official Intel HD 4000 drivers with Driver station, is that using Intel driver update utility?
4) official 14.12 drivers, is that with Leshcatlabs (Catalyst 14.12 Omega UnifL v1.0 (Repack)) or get from AMD site?
5) Thanks, I didn't realize I can download FTC tool separately. I've been running it off the Catalyst installer initial screen.
6) I have i7-3610QM, so is it safe to assume I have HD4000?

The one good thing tyring out UnifL drivers is that it doesn't make my current set-up worse, switchable graphics always work except the brightness button.

 

1. HP usually has a nasty feature that will re install your original HP graphics driver no matter if you clean with DDU. This will normally break drivers.
2. Yes same thing
3. Please no driver update utilities. Always pick the right driver for your card manually.
4. You can get official ones from AMD : )

6. Indeed

The reason I suggest going the official route first is to make sure that you establish a clear picture on what might be working or not. .. In case some strange featurecreep/ or bug from the UnifL package makes its way into the config.

FeatureTestControl can be a tricky thing.

However if you follow my advise on installing original Intel HD 4000 drivers from Driver Station, then you might get lucky.
The FTC value gets set by the Intel driver.

 

Ok, I did all the steps above (DDU, installed drivers downloaded from Intel and AMD site) and still no luck Running out of options here...

 

Help! After trying out some URB and FTC values, I boot up my Envy and now just see a black screen. I could still move and see the mouse cursor but the whole screen is black! How do I boot to safe mode on this PC? If I press Esc during boot up it brings me to a different options ie. bios set-up, recovery etc.

Can anyone tell me how to boot in safe mode? I've tried pressing F8, shift+F8 and I just see the Windows logo, then black screen.

 

Just verifying you're holding the "fn" key? Also I thought it was f5. Whatever it was I held it down, not just press it. My Envy's currently in Texas being serviced by HP.

 

Thanks, I had the function keys normally and have the action keys with with Fn (reversed the feature in BIOS before). I'm not too sure if it was F5 but I just type quickly from ESC to FN12 while starting up. I was able to boot up with my USB drive and do a system restore. I give up and I'm done fiddling with the brightness key fix and just use my external monitor for now.

 

Hello, I am getting in late and will read to get caught up with the posts in this thread....
With that I have the new 14.12 AMD Omega Drivers. It was not easy to get them to install and since I did not chart my exact steps I can recall that I did face some of the above mentioned problems. I use windows 7 64 Utl. Here are some notes I can share that I remember, hope any of it helps. When I tried to remove all my amd display drivers I got a blue screen during the process. I did notice that if the default driver from HP is not installed first then the AMD updater and install will not find the correct one to install and will result in an error. Also sometimes you will get the black screen if not removed correctly, and for some reason I found that when I removed the USB 3.0 ext driver it would work and install would work correctly. Well either way you must take notes to the steps taken and failures as each release of drivers sometimes causes its own problems. Hope that helps I posted a pic as well.





The real reason I am back on this thread is to ask if anyone has updated the CPU? I wanted to know if heat would be an issue with this cpu as well even if I use the Artic silver 5
I was thinking of going for this:
i7-3920xm via ebay
http://www.notebookcheck.net/Intel-Core-i7-3920XM-Notebook-Processor.73466.0.html
http://www.cpu-world.com/CPUs/Core_i7/Intel-Core i7-3920XM Mobile Extreme Edition.html

Any thoughts or advice?
current specs:
Envy 17 3200 CTO
i7-3610 AMD 7850 1gb
16 gb Vengence ddr1866
256 msata ssd
750 gb hybrid
1tb 7200 rpm
bd-dvd
6300 n-wifi

 

There is no way back now.. we are too invested into this ;3

Sorry to crash your question.

So from what I see you installed your original HP drivers + updated the AMD drivers ontop. (Judging by your Intel version and the fact that it is singed by AMD)

Brightness keys work yus? .. they should I guess since it is the original Intel drivers.

 

Yes you are correct. I went back to the default amd hp original drivers then updated them to the 14 omega's.

Yes the brightness works. It will stop working sometimes rarely if i put the laptop to the hybrid sleep but all I do is close the screen down and when I open it back up it will work again. I think after the screen goes black it resets the dimmer function. But other than that it works well and most of the time out of the hibernate or from the hybrid sleep it works as well.

 

Here is some info from today on a user who managed to get his 17 32xx machine to work with newest drivers + brightness control.

http://leshcatlabs.net/forums/viewtopic.php?f=8&t=774&p=10864#p10864

All it took is changing the FTC to the correct one.

However I believe the user mistakenly thought that he had an HD 3000. He certainly cannot have this as it doesn't match up with his CPU.

Anyway AMD F900 / IntelKMD F840 seems to have worked for this user.

 

Thanks! But upon reading his post he is using W7 not W8.1.

I'll check next time if have a whole night free time to fiddle with this.

I'm actually a big Windows and PC user and starting to think to not cheap out and just consider other options for my photography editing work. As other's say Macs just works.

 

Hello! It's me, who managed to do this.
And yes, it's HD 4000, sorry for this mistake.

 

Also, would like to add, that after that I was curious about other "combos" and tried F900-F942, F940-F842 and they worked too. So, don't know, what's the basic thing to make it work for other users.

 

can you confirm if you have

Win 8.1?

 

Rex-

I have Win 7. So, can't test it on Win 8.1.

 

Rex

Replace F840 for F940 in Windows 8.1

General rule of thumb is Windows 7= 8xx and Windows 8 = 9xx

Again .. no promises.. all about trial and error with FTC.

I am FunkyMike ;D

 

My wifi keeps on dropping. I have another desktop PC right next to my Envy and it doesn't have that problem. Also other laptops, my HTPC, tablets and smartphones don't drop wifi signal, it's just my Envy laptop. I've updated wireless driver but still the same. My internet will work then drop and have to cycle it off and on to make it work..

 

That's weird. No idea with that sorry.

 

Fellow users, I'm bidding you farewell.

Sent my Envy to HP for repair but its past EOL (end of life) so they don't have the parts to repair. My case got escalated, and they're pretty much just giving me a brand new notebook of my choosing.

If you have a TotalCare Package I recommend you send in your Envy before it expires, ya never know. You might just walk away with some hot new silicon.

Windows 8.1 Pro 64
5th generation Intel(R) Core(TM) i7-5500U Dual Core Processor + 4GB NVIDIA GeForce GTX 850M Graphics
17.3-inch diagonal Full HD WLED-backlit Display (1920x1080) Touchscreen
12GB DDR3L System Memory (2 Dimm)
1TB 5400 rpm Hybrid Hard Drive
Blu-ray writer and SuperMulti DVD burner
Backlit Keyboard with Fingerprint Reader
HP TrueVision HD Webcam with Dual Digital Microphone
Intel 802.11ac WLAN and Bluetooth(R) [1x1]

 

I sent mine in this past christmas and was offered a low end envy with out dedicated Graphics.... I must have had a stick in the mud rep during my escalation. Either way I have about 6 months left. So i may give it a swing when my baby has a tumble. But so far its been running great for me. Oh and yeah I just swapped out my cpu for a i7-3920xm. Its running great so far.

 

Yikes, well from the looks of it the Envy brand has become pretty ridiculous. IMO all HP did was rename the dv7 and dv6 laptops to Envy's.

I was initially offered the HP Sprout, but I need a laptop. Doesn't hurt to try again right?

I'm really hoping it comes with a second SATA cable like the 32xx did.

How'd you replace the CPU? I thought they were supposed to be soldered onto the motherboard.