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    *HP ENVY 14 (1XXX series) Owners Lounge, Part 1*

    Discussion in 'HP' started by 2.0, Jun 21, 2010.

  1. S.M.

    S.M. Notebook Consultant

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    I looked inside and the sound is coming from the cpu
    Mine is the same HP Envy-14-1000



    envy 14 520m
     
  2. zeth006

    zeth006 Traveler

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    Rubber buffer around the edges and plastic screen?
     
  3. zeth006

    zeth006 Traveler

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    Weird! I used to hear that sound pop up at a lower volume only occasionally on my Dell Vostro with its T7500. It wasn't constant at all. Smacking my laptop from the side with my fingers a few times would make it go away. M.Walker's explanation that it's caused by vibration might figure in here. My smacking the notebook might have caused the internal portions around the CPU to tighten up and prevent the vibration from being audible.
     
  4. M.to.walker

    M.to.walker Notebook Consultant

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    Yeah, chances are things were touching each other which allowed the electric current to hit the whatever was vibrating, most likely an inductor coil, causing the noise and the tapping would prevent the things from touching each other, stopping the chain.

    I know 100% that that's the cause, but that's all we can do is understand it. The technician in the back of my office himself said its nearly impossible to isolate whatever is oscillating, it would be less work for him to put in a new mobo for me himself, X_X
     
  5. zeth006

    zeth006 Traveler

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    Sooooo...is it true this problem is limited only to the i5-520M and the i5-450M? Would I have been better off sticking with the i3-370M? Dang! I'd rather not have to RMA, but if it means I can get back the $150 difference, I might just consider it!
     
  6. Justos

    Justos Notebook Evangelist

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    im pretty sure any i processor could get it.
     
  7. derickso

    derickso Notebook Geek

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    If you have windows do its driver update it will find a driver for it online and install, sans any annoying apps.
     
  8. M.to.walker

    M.to.walker Notebook Consultant

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    Well there are two options,

    1) The oscillating part comes hand in hand with the CPU, this is why there are an increased amount in the i5-520m,
    AND/OR
    The current required that puts the oscillating part to the correct frequency is more often emitted through the cpu. Again, the noise isn't caused by the CPU, but a large amount of power is diverted to it, the noise is determined by currents causing the frequency/vibration so it may be that the current through the i5-520 is more likely to create the catalyst current->vibration->high frequency->high pitch noise

    2) They are using multiple mother boards, and for one reason or another the ones with the whining noise are being used more often for the i5-520m, such as maybe one group is making all the 520's and they are all using the same mobos. This explains why it is possible for other CPU's to have this noise but it may be more common for some.
     
  9. S.M.

    S.M. Notebook Consultant

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    Can you tell me your cpu idle temps on HW monitor cpuid.
    My idle temps never go below 35C on core #0(average idle temps 40C)
    Everybody with no cpu whine is getting between 20C-30C on idle or internet use.
    My temps are way to high on idle compared to other people with no cpu whine.
     
  10. zeth006

    zeth006 Traveler

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    Are you saying there's something good to be found in whining? :eek:
     
  11. M.to.walker

    M.to.walker Notebook Consultant

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    Uhm, I guess he's saying there something good to found in whining if you enjoy heat,

    which a laptop doesn't ://
     
  12. S.M.

    S.M. Notebook Consultant

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    I am just saying that my idle temps are 50% higher than people with no whine.
     
  13. M.to.walker

    M.to.walker Notebook Consultant

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    S.M, ill test for you, A/C plugged in or nah?
     
  14. StealthReventon

    StealthReventon Notebook Evangelist

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    If it's not to much trouble, could you link the guide to get it onto the superbar? thanks
     
  15. omaralikhan92

    omaralikhan92 Notebook Enthusiast

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    Quick question. I just went on an uninstalling spree, and now after a restart I dont have that little graphic that comes up when you change the volume up or down. Anyone know what that program is? I would really like to have it back.
     
  16. S.M.

    S.M. Notebook Consultant

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    Plugged in
     
  17. zeth006

    zeth006 Traveler

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    Just messin' with ya. I'm bored today. :p
     
  18. M.to.walker

    M.to.walker Notebook Consultant

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    Will do once I get my laptop back in a little.

    I've heard people say this before... I had no graphic from the second I booted up my computer? Some one screen shot it for me XD
     
  19. zeth006

    zeth006 Traveler

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    3rd party program replacement for it posted on page 1 compliments of the mighty JJB.
     
  20. Lvivkse

    Lvivkse My username is a typo

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    what program are you guys using to measure temps?
     
  21. Kaikou

    Kaikou Notebook Consultant

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    Do you have the PCI Simple Communications Controller as a device that is missing a driver?
     
  22. tornbacchus

    tornbacchus GO leafs.. Wait, Nevermid

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    HW monitor
     
  23. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    no one really knows what that thing is.


    and we haven't been able to reinstall it.


    instead we've just been using 3rvx 2.5
     
  24. S.M.

    S.M. Notebook Consultant

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    I did some digging and everybody with no cpu whine on idle gets 20C-30C core #0 in 70-75F room.
    Mine are way too high average 40C (room temp 75F)
    Maybe the cpu whine heats up the cpu on idle
     
  25. Lvivkse

    Lvivkse My username is a typo

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    holy crap, after going into msconfig/advanced/number of processors and trying that out, my laptop is BURNING on the i3

    i put it back to greyed out but its still hotter than its ever been

    ...system restore?

    edit: system restore fixed it, holy crap i was scared
     
  26. StealthReventon

    StealthReventon Notebook Evangelist

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    Thanks I'll stop doing that, lol. But is it worthless to change the timeout to 3 seconds too?
     
  27. e14

    e14 Notebook Evangelist

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    The way to find the source of the whine is to run the laptop upside down with its service panel removed, and while using a NON-CONDUCTIVE object such as the rear of a pen (plastic) gently press down on each component. When you hear the noise change pitch that means you found the source! Remember, after you found the source don't do anything stupid like touch the motherboard with your hand, follow antistatic protocols.

    Don't assume that the CPU itself is causing the noise, check everything. It could be caused by the heatpipes vibrating against the heatsink, or ceramic coil-wrapped components.
     
  28. Lvivkse

    Lvivkse My username is a typo

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    pffft, i touch motherboards with sweaty hands all the time
     
  29. 2.0

    2.0 Former NBR Macro-Mod®

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    Ummm. Ewww?! Freak. :D
     
  30. S.M.

    S.M. Notebook Consultant

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    I did open it up and used latex gloves and the sound is coming from the socket or the cpu.
     
  31. zeth006

    zeth006 Traveler

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    A permanent fix for the CPU deserves +100 reps.
     
  32. Thanatos82

    Thanatos82 Notebook Consultant

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    My idle temps are (I think, at least), way too high as well. Room temp is 75-80. Also, HW Monitor is only showing one core. Same with CPU-z, which is not only showing one core, but that core is constantly at 2.66Mhz, even when I'm doing nothing.. :confused:

    Here's the HW Monitor readout. Any ideas?

    [​IMG]
     

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  33. Justos

    Justos Notebook Evangelist

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    i say 1000 reps for the fix of the whine.
     
  34. S.M.

    S.M. Notebook Consultant

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    Do you have the cpu whine?
    People with no cpu whine are reporting 20C-30C on idle in 70-75F room temp.
     
  35. Thanatos82

    Thanatos82 Notebook Consultant

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    Nope! It's quiet as a.....a.....something.
     
  36. Justos

    Justos Notebook Evangelist

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    mouse? (10char)
     
  37. Thanatos82

    Thanatos82 Notebook Consultant

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    Quiet as a dead mouse!
     
  38. Justos

    Justos Notebook Evangelist

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    i450m? (10char)
     
  39. Thanatos82

    Thanatos82 Notebook Consultant

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    i520m (10char)
     
  40. Lvivkse

    Lvivkse My username is a typo

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    I have identical temps with an i3 and dont have the ATI on...
     
  41. msweeney

    msweeney Notebook Consultant

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    I've asked for this on several occasions just because it would help me know what to listen out for. However, the Godfather of the whine ended up taking offense to it so I quit asking.
     
  42. msweeney

    msweeney Notebook Consultant

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    Why is there only one core shown?
     
  43. Thanatos82

    Thanatos82 Notebook Consultant

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    Hmmm. So 48-50c on idle is not out of whack?

    Why is it at 2.66Mhz all the time? I do have the older TurboBoost drivers. I just downloaded the newest Chipset, maybe i need those too?

    Any anyone know why CPU-z and HW Monitor are only showing one core? Device Manager shows all four threads.
     
  44. 2.0

    2.0 Former NBR Macro-Mod®

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    That ain't me BTW, 'cause I'm the Godfather of the wine. And spirits. But only on Friday and Saturday nights. Sunday afternoons also. *poof*
     
  45. M.to.walker

    M.to.walker Notebook Consultant

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    Thanatos you may have the whine but your computer is turbo boosting and actually using the CPU haha XD

    I'll be on later with mo info
     
  46. Thanatos82

    Thanatos82 Notebook Consultant

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    Here's the CPU-z readout. Notice that the processor selection is greyed out and that the speed is 2.66MHz. I have no tasks open now except Firefox and CPU-z. Grrrrr
    [​IMG]


    Edit: Maybe I'll try the new Turboboost drivers? Can't hurt I suppose, long as I delete the old ones.
     

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  47. seth83292

    seth83292 Notebook Consultant

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    Odd, I have the ATI card running, but gpu-z says it's the intel one running...
     
  48. Thanatos82

    Thanatos82 Notebook Consultant

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    Try switching the GPU readout on GPU-z. That's what I thought at first too.
     
  49. new_vaio_F

    new_vaio_F Notebook Evangelist

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    why wouldn't HP QC take a look at this thread?It's part of their job and probably will make their job easier for the good of the company, unless they dont care about the company... off course.
     
  50. seth83292

    seth83292 Notebook Consultant

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    oh, heh I'm an idiot
     
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