HP ENVY 17 3D Ivy Bridge Switchable Graphics problem

Do you have an SSD?

Also how are you "switching" to Intel graphics if you have the 3D? -.- Something isn't adding up there...


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The processor does it automatically. I use CoreTemp to monitor it and temps

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As the notebook has mostly INTEL inside, I use the FREE Intel Utility Tools
Utility Tools

There are so many to choose from, some are mandatory for me and the PC's I work on, others are luxury's,,,,,
Here are some of my favorites:

A must have is the FREE Intel SSD Toolbox
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455&lang=eng&wapkw

I especially like the FREE Intel Extreme Tuning Utility (XTU), it does so much and even more.
Intel Extreme Tuning Utility (XTU)

The FREE Intel Integrator Toolkit enables BIOS direct access to customization option, Direct System Configuration, the stuff HP and others wont tell you about, so you wont brick your notebook.
THIS TOOL CAN BRICK YOUR SYSTEM, USE AT YOUR OWN RISK
Intel Integrator Toolkit

If you have an Intel desktop mobo, the FREE Intel Visual BIOS is a POWERHOUSE toolkit.
Intel Visual BIOS easy to configure UEFI BIOS

Seriously,,,,,there is a lot of good free software out there, most of it does some, some of it does lots,,,,,,,
BUT,,,,,,,
Intel tools seem to do it all, as its designed by them, for their hardware,,,,,
And what hardware is in your notebook?
Nuff said...............



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3x,,,,,,,
1X mSATA
2X Intel 320 SSD's

I can tune any notebook down to the point it runs like cold molasses.
You will be old and wrinkled before a page opens, but the battery life will be great!


Unlock the bios with the Intel tool and set to run @ reboot.
Don't brick your system.......


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I have 1 7200 hybrid drive. Very different power consumption

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That is what I'm thinking.... What if you move your OS to an SSD? Just use the hybrid for storage etc... ?

 

If you can get 6GB/s speed from the bay 1 or 2 on boot, do it!
You don't need more than 120GB from a boot drive, Intel 510 is my choice, its @ a good price now!
Set the boot drive to the mSATA @ 6GB/s, would be the best as you will still have the 2 bays for HDD/SSD combo.
I've just started reading this forum and the boot order from the BIOS is selectable???,,,I hope as I'm considering the Envy 17 3D as a purchase.

 

Well I made my recovery discs and installed everything on my hybrid right now. I am afraid of moving the OS to the SSD if I decide to buy one since I have my windows office student along with photoshop etc on the hybrid... or will that not make a difference?

 

If it's an Intel SSD (which makes sense since everything is INTEL INSIDE lol) then use their migration tool. You can only use it with Intel SSDs but it works perfectly.

 

Managing Your Intel® Solid-State Drive


Intel® Data Migration Software
Intel® SSD Toolbox with Intel® SSD Optimizer

Managing Your Intel® Solid-State Drive

 

Finally!... A post that's not mocking or smug towards anyone with a straight answer. Good job.

 

What are you talking about? Thats not even a post, its just a redirect to another sites DL page.
This is a post,,,,it actually has something written (eg: words combined to make a sentence) in it,,,,,,Although no buy much,,,,,,,LOL

 

So anybody receive new ENVY 3D ? Does it come with switchable graphics ?

Someone said that HP delayed the shipments to fix some of the problems.Is the switchable graphics one of them... ??

 

No switchable graphics.

 

I think I will cancel my order and step back till HP releases a Fix.No point living with a handicapped unit.Maybe HP will release a new model altogether in sometime

HP misleads and then doesnt give a damn about their problems.

I still dont get it.How can the topmost Latest model of a Premium line be Handicapped when released..??

 

As others have said, it appears to be a GPU / CPU issue that many if not all manufactures who have this GPU/CPU combo have so I don't know if you can blame HP.

 

Post links to the article/reports, I want to read them.

 

The Intel HD 4000 works fine, its the SWITCHING with the ATI grapgics card issue.
WiDi works fine, its part of the same Intel Chip set as the HD 4000, the i7.

Once again, for the 2nd time, post links to the other articles referring to the problem, I want to read them and verify them.
I'm writing an article and I will co-publish this article in the Teck-Gadgets section in the newspaper I work for. This article should make it across Canada, and should get picked up and syndicated in the USA.
I will give HP a chance to rebut the article IN WRITING, so I can quote from them as well.
I don't need the hearsay and innuendo, I need facts, preferably in writing with a company logo or letterhead.
I need this from HP service teks, engineers, marketing personal, or even the CEO stating they know of the problem, have deceived the buyers by publishing the wrong info, and continue to distribute the notebook.

HP has a horrible history when it comes to this. 2 years ago HP was fined $425,000. USD by the U.S. Consumer Product Safety Commission for faulty LION battery that were burning up.
HP Must Pay Civil Penalty Over Li-ion Battery Failure
There were LOTS of Civil Settlements out of Court with a gag clause written in.
And now HP is messing with MY notebook, has deceived me by publishing the wrong info on the product page, they know of the problem, continue to distribute it,,,,,,,I'm mad,,,,,Very mad,,,,,Livid.

 

Dont forget to screenshot the HP page stating switchable graphics ,WiDi and 5.25 hrs of battery life for the ENVY 17 3D.

 

Essential! Screenshot and save now in case it changes.

AU4U, can u access the American page?

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I have all that,,,,and more.
I need a statement from HP acknowledging the mess they made, and that they are aware of it, and continue to distribute the broken OS in the 3D unit.
So far, all I can get is a VERBAL confirmation, nothing in writing, or even a press release.
I need facts NOT hearsay and innuendo.

Once again, for the 3rd time, post links to the other articles referring to the problem, I want to read them and verify them.
I'm writing an article and I will co-publish this article in the Teck-Gadgets section in the newspaper I work for. This article should make it across Canada, and should get picked up and syndicated in the USA.
I will give HP a chance to rebut the article IN WRITING, so I can quote from them as well.
I don't need the hearsay and innuendo, I need facts, preferably in writing with a company logo or letterhead.
I need this from HP service teks, engineers, marketing personal, or even the CEO stating they know of the problem, have deceived the buyers by publishing the wrong info, and continue to distribute the notebook and there is no fix for these 2 issues (WiDi, Intel Switchable Graphics).



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I filed with the BBB and will have documentation once HP responds. HP only has 21 business days left for a response.

 

Good man...

 

BBB is a joke, its a good start though, whatever happens its going to show a predication on their behalf.
Its good precedence material.
In Canada, its the Consumer And Corporate Affairs Canada (government), that will get their attention,,,quickly!

 

And here's someone with the exact opposite problem than us, they only have the Intel HD 4000 working in the new DV7t, it wont switch to the Nvidia card......LOL
HP is checking into this,,,,,ya,,,right........
HP fix's one and breaks another., actually, HP just broke both of them......
HP Pavilion DV7t-7000 Quad Edition w/ switchable graphics - HP Support Forum

 

Good going guys AU4U and RogueTitan7...HP is definitely answerable for this mess and Fix at ASAP.

I have bought products from other companies as well..they never had major problems and even if there were the company acknowledged it an released a fix soon.

For example when I bought the G73 there were few issues with the touchpad and Keyboard and also the Momentus XT hybrid which were new at the time..ASUS acknowledged the problem Immediately and announced they were working on it.And within a month they released fixes for those with a software update and a BIOS update.Also encouraged the owners to update the seagate with the latest firmware.

The model previous to mine had BSOD/GSOD/PSOD issues whereone of ASUS representatives called Gary Keys responded to the queries on this Notebookreview forum and opened a whole new thread announcing the fix.

and its been a month almost after the release of the Envy model and no acknowledgement from HP at all..let alone a fix..!!
On top of that they put wrong info to mislead us to buying sumthing which it dint have..If they acknowledge and release a fix I can consider it as a mistake.But if they are playing the Mumbo Dumbo game..they they are just simply CHEATING customers.
All of this on their PREMIUM or Flagship model...!!..Ridiculous ..!!

No wonder that even after a month there are no official reviews abt it yet..normally most models have official reviews by launch time..
Maybe HP hasnt sent out units for reviews at all knowing the mess they have made..and now just wanna sell them off and maybe be fix it later if at all they are planning a fix that is..

 

I'm resigning to the fact they will never fix it, just like the issue with the 7650M XT, and that was another big mess that HP did.
They just cant get it right, they just keep #@%!ing up over and over.
WHEN I get mine,,,it will be on EBay, unopened ready to go to another proud owner of an HP product.

Never

Ever

Again,,,,,,

HP (Horrible Product)

 

ha ha ...that cracked me up

but seriously I too would give them the same brand name if they dont fix it..long time ago Compaq was my 1st laptop..had quite a few problems..all driver and software related issues..but lasted coz I m tech literate ..an average guy would have gone mad ..I thought Compaq was a low end version so they may have skimped out and the main Hp products should have improved over the years specially so many ENvy line products launching together...and the ENVY 17 and ENvy 15 proper are their premium models...aside the 7690XT driver updates those units performed quite well and got good reviews...I dont know and dont understand how the next generation refresh of an already established model can go worse with
Misleading Marketing ,Cosmetic Defects,functional defects and missing of basic facilities.. I mean all of the major part was a processor and Graphics card change ...and they cant even do it right...DUMB really DUMB

 

Hello everyone,

I've been lurking on these forums for awhile now reading about my new envy. I bought the 3D version of the 17 with the idea that I could get 3D and some decent battery life with the switchable graphics card. I would much rather get better battery life than have 3D.

Since that isn't possible with current bios or whatever the problem on the 3D should I return the 3D and get the non 3D? or should I wait to see if HP does anything to fix it. One reason why I don't want to return it is because I bought it with the 33% off coupon. Should I demand they give me the same coupon for when I purchase the non 3D? I've talked to some people in the HP website about this but they aren't helpful.

Thanks for reading this long post and responding with anything helpful if you can

 

For u its an easy decision if u are still in the 21 day return period..If battery life matters to U and 3D doesnt send it back and get a Non-3D ...

I bought this coz i wanted both battery life and 3D..my current lappie has awesome gaming and 3D capabilities..but sucks at battery life..1 n half hr of surfing at the most with brightness turend all the way down on piwer saving mode.. ..
I bought Envy coz the previous gen 3D had switchable graphics and for the current Gen HP had Falsely advertised it as having switchable graphics..So I thought it was a made in heaven for me..and fell in this trap..Should be a lot easier choice for u...good luck with whatever u decide..

 

I have the non-3d version right now and I am having problems with it also. I can't switch to High Performance and no one at HP seems to know why.

 

if u are in within the return period I suggest u ask for a replacement immediately... !!

 

Checking on what you mean to see if it is the same on mine. When you say you can't switch what do you mean? Do you mean if you tell a .exe to run on the ati GPU it errors out, or does it accept the change but never turns on and how do you tell? Please provide more info on what you do and what it's not doing and how you verified it. Thanks

 

I don't know what GouxRoux's issue is, but I can't get the WEI Score above a 6.8 for graphics. That tells me it is using the intergrated graphics instead of the AMD 7850. I have winsat.exe set to high performance but the result is the same. Any suggestions?

 

returned my envy 17 3d for non3d, was getting less than 3 hours on 20 brighness everything on low settings, all extra stuff off ie. bluetooth etc disappointing......cant wait to get 6hr battery life

specs for new system

Envy17
• Windows 7 Home Premium 64-bit
• 3rd generation Intel(R) Core(TM) i7-3610QM Processor (2.3 GHz, 6MB L3 Cache)
• Radeon(TM) HD 7850M Graphics 1GB GDDR5 Memory [HDMI, DP]
• 8GB 1600MHz DDR3 System Memory (2 Dimm)
• 80GB Solid State Drive + 750GB 7200rpm Hybrid Hard Drive
• Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
• FREE 2-year Norton Internet Security subscription (a $99 value). Pre-installed.
• 6 Cell Lithium Ion Battery - Up to 5.25 hours of battery life +++
• 17.3-inch diagonal Radiance Full HD Infinity LED-backlit Display (1920x1080)
• Blu-ray player & SuperMulti DVD burner
• 720p HD video streaming webcam supports Skype
• Intel 802.11a/b/g/n WLAN and Bluetooth(R) with Wireless Display Support
• Full-size Radiance backlit keyboard with numeric keypad
• Adobe(R) Photoshop(R) Elements 10 & Adobe Premiere(R) Elements 10
• 2 year limited warranty included
• HP Home & Home Office Store in-box envelope

 

To my knowledge no one has figured out how to get the WEI index to recognize the AMD, this is a known issue.

 

I got graphics to 6.9 by temporarily adding dwm.exe as "High performance". Does that count?

 

My truck gets 40 miles to the gallon too, if I only count going down the mountains.

 

ha ha ha..both u guys are hilarious..

 

Good decision I must say..

 

Great choice on picking up the Envy 17, but just one thing. I see you chose the SSD+HDD which cost you $240. In my opinion that's not good. You should have gotten the standalone 750GB and bought yourself a Sandisk Extreme 240GB SSD for $160 and save the rest of the money to buy yourself some accessories... It's just what I would've done. Your choice is fine...

 

Adam...he got the 33 % coupon..so he did get some discount..thought I think you are are absolutely right..I got the same thing u said..750gb hybrid..and plan to add an SSD later on..

 

Yeah with the prices being very affordable for SSD nowadays. I would just buy it separately from HP and buy it yourself... More bang for your buck is always good...

 

3D for HP is in the toilet............

 

I m plannig a 512 gig crucial M4 and a 256 gig mSata later..waiting for the price to come down even more or save up a lil

 

Yeah looks like they left the 3D in the toilet by mistake and might Flush it Sooon by mistake as well..

 

That's ridiculous. I'm getting more than him. Alas, to each his/her own.

 

Sooo, hows the Intel HD 4000 and WiDi working on your 3D unit?

 

Can you not read? Or do you not understand English?

What works for me won't necessarily work for anyone else. Plus how have you still not received an Envy?

 

i am planning on getting a bigger faster ssd later, prolly crucial m4, seems like best bang for buck, and use the 80gb for cache or something lol once the whole msata thing gets sorted out