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    HP OMEN 15 and 17 owners lounge

    Discussion in 'HP' started by tweake628, Aug 23, 2017.

  1. pete962

    pete962 Notebook Evangelist

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    I never ever use power-on password, exactly for reason you describe: keyboard could be in caps lock, it could break and some keys may not register properly etc, and you're left up the creek without the paddle. BTW did they explain why they need new MB? Not sure how the newest security works, but couldn't they reprogram/reflash BIOS from outside? There has to be a way to break in, maybe just not allowed to use it. I flashed factory broken BIOS that made my computer unbootable before (not HP), so this is not as uncommon as one may think. I think you should start making big deal about it and start pushing for some timely resolution ASAP. it's the squeaking wheel that gets the grease.
     
  2. DaMafiaGamer

    DaMafiaGamer Switching laptops forever!

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    You can’t reflash, turns out that HP used 2 bios chips to verify the bios before boot along with a gpu vbios chip. Scummy of HP I know but once that password is on it AINT coming off. I guess you get your money’s worth if the feature worked properly :)

    You do realise that they have used the same technology as the newer elite books, zbooks and pro books. Even bios flashers have a hard time taking those admin passwords off. It’s a nightmare, requires soldering unless you know where the password is stored in the bios, which I do and can successfully flash and remove ;)
     
  3. pete962

    pete962 Notebook Evangelist

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    You mean using something like this
    Well, at least in OP case, the cure seems to be much worse than a disease and to be honest it's like that most of the time. I mean seriously, if somebody is at your computer trying to break in, it's a good chance you got a bigger problem than files on your pc. How about simple solution: like encrypting important files and have some secret program running in the background, that could send info to authorized person about location of the pc, at least you would have some chance of recovering the pc, if it was lost or stolen.
     
  4. deniale

    deniale Notebook Enthusiast

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    Today, 30th day of RMA i got the money back ... and i had downloaded the whole series of Knight Rider on it without backup ...

    If some keys would break, you can still connect an USB external keyboard.

    Try this:
    Set BIOS password to e.g. pass123
    While typing the password first time use the number keys in the upper row.
    While typing the second time for verification use the number keys on numpad.
    My (former) Omen said that passwords do not match.
     
  5. evangelionpunk

    evangelionpunk Notebook Geek

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    For anyone interested;

    Received 3 of these so far. Omen 17 9750h w/2080 and 512gb ssd.

    All 3 have different panels (and 2 different ram brands Hynix vs Samsung).

    Panels are
    BOE0823
    AUO449D
    CMN175D

    All 3 devices and their panels have G-Sync.

    The CMN175D to the naked eye appears to be the brightest panel though might need color calibration (appears to run a bit warm/yellow).

    All 3 Omen 17s had varying degree's of backlight bleed.
     
  6. C.J. O

    C.J. O Newbie

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    Hello. I just got this Omen 5113dx and tried installing Windows on a Samsung PM981 SSD. It's a 256GB M.2 NGFF PCIe NVME SSD. Nothing I can do will get the computer to find it. So my question is, which type of SSD's will work? Thanks!
     
  7. Michaelscott658

    Michaelscott658 Newbie

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    Hi guys, quick question. I’m interested in buying the omen 17 with the RTX 2080. There’s a sale going on here in Australia, the 9750h version is about AUD 2800 with 32gb ram while the 9880h is about AUD 3500 with similar ram. My question is there a significant difference between the 9880h and 9750h ? And also considering the price difference. I am mostly training ML algorithms and playing games. I’d love to hear your opinions.


    Cheers


    Sent from my iPhone using Tapatalk
     
  8. hodgeMN

    hodgeMN Notebook Evangelist

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    Grabbed this deal yesterday on the HP website for $1520 after cash back:

    Omen Laptop - 17t
    No DVD or CD Drive
    512 GB Intel® SSD + 32 GB Intel® Optane™ memory
    Full-size island-style dragon red legend 1-zone lighting red backlit keyboard with numeric keypad and 26-Key Rollover
    Security Software Trial
    16 GB DDR4-2666 SDRAM (2 x 8 GB)
    Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 Combo (Gigabit file transfer speeds)
    OMEN by HP 17 Laptop PC
    Office Software Trial
    Windows 10 Home 64 ADV
    HP Wide Vision HD Camera with integrated dual array digital microphone fTDB
    4-cell, 70 Wh Li-ion polymer
    17.3" diagonal FHD 144 Hz IPS anti-glare WLED-backlit (1920 x 1080)
    Intel® Core™ i9 9880H (2.3 GHz, up to 4.8 GHz, 16 MB cache, 8 cores)+NVIDIA® GeForce® RTX 2080 with G-SYNC® (8 GB)

    Looking forward to seeing what this laptop can do!!
     
  9. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    Amazing deal. Nothing like it in the UK. Mine was around £2100 with 3 year warranty (albeit 32gb ram) which is still a hefty discount and nothing else here to touch it.

    Only thing I wish it had was either 2933 or 3200 ram, or lower latency ram as standard. The RAM is the minor weak spot on these to my mind. Some Kingston ImpactX with 2666 CL15 would have been wonderful.
     
  10. DataShield

    DataShield Notebook Enthusiast

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    I recently bought the HP Omen 17-cb0050nr. Great gaming laptop for the price but I recently started having this issue where the display adapter would disappear from the device manager randomly. When this happens, is from turning it on from shutting it down previously. It has happened twice so far. And the only way I can fix it is by completely removing nvidia drivers with DDU and reinstalling it. Any idea what's the problem?

    The yellow icon error shows next to the PCIe Controller x16 - 1901 (code 19) under system devices in device manager.
     
  11. DaMafiaGamer

    DaMafiaGamer Switching laptops forever!

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    Your rtx gpu is failing, it probably says it’s a corruption in the registry driver in device manager, something along the lines of that, although it could be linked to vram as the gpu die functions perfectly fine after a complete reinstall of the drivers.

    This issue happened to one of my friends hp pavilion with a gtx 1050, sooner or later the 1050 wasn’t even detected anymore.
     
  12. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    I have had this once on my new machine. I think also possible there is a driver bug with one of HP/Intel/OEM's chipset drivers or similar. I found reinstalling the device with the yellow icon by simply removing, and then searching for new hardware resolved the issue.

    If it happens again, I will contact HP support incase its a hardware error; but I will also look to fully update the Intel Chipset drivers etc in the near future, as if as simple remove and reinstall of the driver works, it seems likely to not be too serious at least not right now.

    I have 3 year warranty so if the GPU does fail, I am covered :)
    Downside of having so much high end hardware crammed into these machines, although I suspect HP skimps a little on the factory quality control to bring costs down.

    PPS maybe worth running the BIOS HP PC Hardware Diags and seeing if that turns up anything!
     
    Last edited: Dec 18, 2019
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  13. ColinMacLaren

    ColinMacLaren Notebook Geek

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    I also got my omen yesterday.

    I is configured with an 9750h and 2080. However, I removed the SSD and replaced it with two 1TB Crucial P1's I had lying around. I was going to set them up in a RAID0 configuration, but neihter in the Bios nor Intel RSt is there an option to do so. Why and how do I fix this? They are even selling the same device with pre-configured Raid0. This is the firs device I have come across in ten years or so that does not offer the option to create a Raid.

    Raid0 does make a difference with the P1: https://www.realhardwarereviews.com/crucial-p1-raid-review/
     
  14. hodgeMN

    hodgeMN Notebook Evangelist

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    Not to shabby for a laptop just over $1500:
     

    Attached Files:

  15. gatewayfx

    gatewayfx Notebook Enthusiast

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    It looks like there are a few new owners (myself included) that bought in during black Friday. So far I'm impressed with the build quality (144hz screen is phenomenal) and performance.

    The CPU runs extremely hot, but that is what I expected. I went for the 9750h rather than the 9880h because I suspected (perhaps wrongly) that the extra performance would be mitigated by heat. Interestingly the fans on max are nowhere near as loud as I expected.

    My only real complaint is that the keys are somewhat small and the left control key is easy to miss when gaming. I wish they removed the macro's to make the keyboard larger, but I knew what I was buying beforehand.

    This laptop is the perfect mix of power and portability (one power brick is a major advantage). I travel 95% percent of the time, so anything less portable was not possible.
     
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  16. AdnanS

    AdnanS Notebook Enthusiast

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    @Mr. Fox or the notebook community, I just brought a Hp Omen (i9 cpu and rtx 2080 gpu) recently and it was delivered to me day before yesterday. Can you help me undervolt both my CPU and GPU? I have used Intel XTU to under volt by -130v but i see XTU showing that Current/EDP Limit Throttling is taking place.

    I know that you @Mr. Fox are the well experienced and knowledgeable in these areas. Any help would be much appreciated.

    upload_2019-12-20_16-0-54.png
     
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  17. DaMafiaGamer

    DaMafiaGamer Switching laptops forever!

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    Slide everything to max except for the core voltage offset and core voltage
     
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  18. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Yes, max out the power limits and core ICC Max as @DaMafiaGamer suggested. If you still have that problem after doing that, see the post below and use ThrottleStop as shown. And, do not apply any new/recent BIOS updates. Word on the street is that Intel has released microcode that is going to block voltage tweaks on many systems due to some silly exploit that unlocked voltage facilitates. If you end up having your voltage locked, then you (and everyone else that goes along with that silliness) will be screwed with a laptop that runs like crap and overheats uncontrollably. So, you have to choose between having your functionality "plundered" (pun intended) by cancer firmware or roll the dice on the remote and obscure possibility that you will be the one in ten billion that is a victim of Plundervolt exploit. (Personally, I'd rather roll the dice and have a system that does what I want it to.)

    http://forum.notebookreview.com/thr...50h-coffee-lake.810891/page-132#post-10959715
    http://forum.notebookreview.com/thr...gk7cp0s-gk7cp7s.825461/page-137#post-10977128
    http://forum.notebookreview.com/thr...15-vapor-15-pro.830272/page-133#post-10976551
     
    Last edited: Dec 20, 2019
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  19. DaMafiaGamer

    DaMafiaGamer Switching laptops forever!

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    hk processors aren’t blocked right?
     
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  20. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I could be wrong, but I think the new Intel micro-code is going to eff things up with voltage control for all processors, including desktop K and X. Best way to avoid disaster is not open the door to it. Say no to the cancer.
     
  21. hodgeMN

    hodgeMN Notebook Evangelist

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    Quick question on my new Omen 17t - does anyone else have the issue of very low sound volume even when the volume is at 100%? I do not have this issue when using headphones or an external speakers but the laptop speakers are terrible when it comes to producing any volume at all.
     
  22. gatewayfx

    gatewayfx Notebook Enthusiast

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    Same problem
     
  23. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    There are not many laptops with good speakers any more. They are making them too thin and light to accommodate anything special, including speakers. There is just not enough space in the chassis for anything amazing. It makes things even worse when the chintzy little speakers they do have are bottom-firing.

    You might try using VLC for audio and video playback. I think it has an audio boost feature. But, be careful using it as it can blow the speakers.
     
  24. hodgeMN

    hodgeMN Notebook Evangelist

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    I get that, but these are even bad for those type of speakers.... Too bad as the rest of the system is really solid.
     
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  25. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Well, sorry to hear that. There is a chance it might be the crappy UWP/DCH drivers. They suck for just about everything. Assuming you have Realtek audio like 99.9% of the rest of the world, you can try what I posted in this thread to see if it helps. Be sure to get rid of the old crap with DDU first.
     
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  26. AdnanS

    AdnanS Notebook Enthusiast

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    Oops its seems that I pulled the gun and updated my bios to the latest version that was provided by HP, not sure if I am affected and my voltage locked. Also @hodgeMN, I am alos facing really low volume at 100% volume, I thought that my unit was bad but it seems that the speakers are ****ty.
     
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  27. ColinMacLaren

    ColinMacLaren Notebook Geek

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    I have the lastest bios and I can keep a constant 4 GHz Turbo in Performance mode with the tweaks mentioned above. In Standard mode it throttles between 3.2Ghz and 4 Ghz.

    The speakers are your average small laptop speakers. They have size of 2cm or so, so don't except much.

    Also I cannot get Intel XTU to raun. It always tells me "Driver signature check failed". I did a fresh installation of windows and installed all drivers from the HP page. There already is an Intel XTU process running in Task manager and the notebook shuts down when I kill it. Is this from the command center?
     
    Last edited: Dec 23, 2019
  28. AdnanS

    AdnanS Notebook Enthusiast

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    It seems that with the latest bios and the tweak mentioned I am getting the same performance as you. @Mr. Fox would it be possible for me to connect with you on skype or tiemviewer so that I can get the max out of my cpu and gpu. I can work around your schedule. I followed the guide you posted but am sure that I am still lacking in certain setting
     
  29. ColinMacLaren

    ColinMacLaren Notebook Geek

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    I have the 9750h model, so a constant 4Ghz Turbo is as good as it gets. Thus no issues with the newest bios.
     
  30. AdnanS

    AdnanS Notebook Enthusiast

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    It seems like a lot of the undervolting/overclocking features are disabled in the latest bios not sure if it was the same on the older revision. Since Hp does not allow a rollback it seems that we can only hope that they unlock it in the future.
     
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  31. hodgeMN

    hodgeMN Notebook Evangelist

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    This is due to the new intel fix for plundervolt....
     
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  32. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I figured as much. I can just imagine the drama we're going to see when Windoze Update applies the new firmware filth (without user intervention) on the Area 51m. Not gonna be pretty. Anyone that has that crappy "feature" in their BIOS needs to disable it and blacklist the IP address in their hosts file.

    The best way to handle BIOS updates is:
    1. Do not apply them tomorrow
    2. Do not apply them today
    3. Say huh-uh
    4. Nope
    5. No
    Functionality always trumps security. Security is a myth.
     
    Last edited: Dec 24, 2019
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  33. hodgeMN

    hodgeMN Notebook Evangelist

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    Windoze can do that on the area 51? I will definitely not be updating my BIOS on the 17t. It will be interesting to see how this affects those systems that shipped factory undervolted like the Acer Preadator. Will Acer include the new intel fix?
     
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  34. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Yes... sadly. This should be illegal in my opinion. Nobody has any right to silently push firmware to any system without the express consent of the product owner. This should, at least, be an opt-in process that requires special and intentional effort for the dumb-dumbs that think it's a good idea. Even then, it should be something that has to be acknowledged and approved with every firmware update and not a silent installation. There should also be full disclosure, like "This firmware update includes mitigation for 'XYZ exploit' and may result in loss of features and functionality, or a reduction in overall system performance" followed by entry of a user name and password if the moron agrees to flash it.
     
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  35. ColinMacLaren

    ColinMacLaren Notebook Geek

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    Can someone please elaborate what excatly was changed? As I said I get some throttling in Standard mode and constant 4 GHz on Performance mode with latest bios and Windows 1094.1 (slow ring).
     
  36. hodgeMN

    hodgeMN Notebook Evangelist

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    You loose the ability to undervolt your CPU and modify other settings via throttlestop and XTU. This will have a large impact on temps and performance if you use those tools.
     
  37. Sheldonxp

    Sheldonxp Newbie

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    How long did it take you to receive your order? Did it take longer than the estimated date given by HP?

    I ordered mine on December 17 with an estimated shipping date of December 30, but on the website it shows that the order still hasn't reached the assembly stage yet...I called HP and customer service told me not to worry about that as the website is not up-to-date. But I've read elsewhere that people have experienced long delays with their orders too. From this thread though, it seems like you received yours quite quickly?
     
  38. gatewayfx

    gatewayfx Notebook Enthusiast

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    I ordered mine on Dec 1st and it arrived on the 19th. There was no status change from "your order is being built" to the delivery by FedEx. It was a total surprise -- and it arrived earlier than the Dec 23rd ETA. I would agree with HP customer support -- don't worry about checking for status updates.
     
  39. Sheldonxp

    Sheldonxp Newbie

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    Thanks, I actually just received an email that my order has shipped. Guess I did jump the gun a little bit. Or maybe my call made them expedite the order? Kinda doubt that, just happy to know it's coming though!
     
  40. hodgeMN

    hodgeMN Notebook Evangelist

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    So I decided to call HP on the sound issue and they want me to send the laptop back in.... Not a chance I am doing that in case they update the BIOS which includes the plundervolt fix. I called customer service and inquired about a return and they offered me $140 off to keep the machine. I took HP up on their offer and tried the fix Mr Fox posted - it worked! That takes the price down to $1380 for this machine after cash back. My only long term concern is if I ever do need to send it in and HP decides to do a BIOS update or has to install a new MB with the BIOS update...
     
  41. Sheldonxp

    Sheldonxp Newbie

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    What cash back deal did you get?
     
  42. ColinMacLaren

    ColinMacLaren Notebook Geek

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    Can anyone recommend a Thudnerbolt Dock that is working with an Omen 17 2019?

    Ideally I need
    2x Displayport 1.4 for external displa and Rift S
    1x HDMI 1.4 for TV
    1x RJ45 Gigabit LAN
    1x USB 3.0 for Rift S
    6x USB 2.0 for various periphery devices
    1x 3,5mm audio jack

    Some of these can be replaced ( USB Ethernet Adapter, DAc,powered USB 3.0 hub ect.)

    Will the G2 230W dock work? Will it maybe even charge the notebook?
     
  43. hodgeMN

    hodgeMN Notebook Evangelist

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    TopCashBack was offering a deal - ended up being $140 back. You could have also used your chase card for another 5% back via paypal payment but I used my citi card for the free 2 additional years of warranty it provides - that has saved me a few times on repairs/replacements!
     
  44. gatewayfx

    gatewayfx Notebook Enthusiast

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    Can someone tell me what Intel 9560 wifi driver their computer shipped with? I had to do a factory reset and the driver I currently have keeps dropping the 5ghz internet connection. I'm currently using the one from HP and it's still giving me problems. Thanks for any help!
     
  45. ColinMacLaren

    ColinMacLaren Notebook Geek

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    When using High Performance Mode in Omen Command Center my CPU clock stays at a steady 4 GHz, but I get temps between 95 and up to 98°C while gaming, monitored with MSI Afterburner. The CPU is not throttling, though. Is this normal? Balanced mode results in a steady 3.2 GHz and 80 to 85°C.
     
  46. hodgeMN

    hodgeMN Notebook Evangelist

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    Yes, if you have not undervolted and repasted the CPU. Undervolting alone will help quite a bit.
     
  47. ColinMacLaren

    ColinMacLaren Notebook Geek

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    I am at a 170mv Undervolt...
     
  48. ColinMacLaren

    ColinMacLaren Notebook Geek

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    Did anyone try 3200 MHz RAM in the Omen 17 (like HyperX HX432S20IBK2/32). Will it run @3200MHz or just 2666?
     
  49. dradutu

    dradutu Newbie

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    had this issue after installing latest drivers from realtek website. i reinstalled the ones hp has on their site and all is good now. so use hp drivers, even if older. i just left windows update to do it's job after a fresh install and it's all good.

    i also have an issue with undervolting my 8750h/2070MQ, seems like on load the laptop undervolts itself close to 1.0v [mostly above though] but even minor manual xtu offset undervolts chrash it on both TS and XTU. i'm sort of ok with it since it does what i intended to do myself, though i'd like to have control over it. tried all bios version from hp site. i'll look more into throttlestop after i repaste it [mx-4] when i can take a day off. american megatrends bios can be edited, right? so there's a hope for taking back control?

    i was thinking of buying a backup power brick [i had one fail me before, the cable broke, user error], i found a cheap one used, 230w, same voltage higher amperage, will it be ok? i was using my asus charger a while back to charge my razer, same pin, same voltage, more amps [180w vs 165w], so hoping this will work. i know 230w charger pin is larger, i ordered an adapter, 7.5 to 4.5.
     
    Last edited: Jan 8, 2020
  50. ColinMacLaren

    ColinMacLaren Notebook Geek

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    I am afraid of damaging the laptop when doing the repaste.

    However, I don't understand why the CPU is overheating this much. GPU is fine and stays within the low 70ies even with the 190w bios.

    In High Performance mode the CPU will always reach 90-100°C and sometimes starts to throttle. This is with 16-17°C ambient temperature and a -160mv in Throttlestop.
    Balanced mode is fine with CPU temp in the 80ies and Core Clocks of around 3.200-3.300

    After using it for three weeks there are a couple of things that really suck about this laptop.

    - Panels are a lottery. The ChiMei is supposedly superb, I did not get one and the other two are just average.
    - RAM speed is 2666 MHZ, but single rank modules with very bad timings (CL 19).
    - No option to enable XMP profile and limited memory upgrade options for 32GB.
    HyperX 2666 has JEDEC profiles for 2666MHz but was causing crashes in dual channel mode.
    Crucial Ballistix and GSkill will only run 2400MHz without XMP.
    So that leaves us with the basic Crucial modules. Good thins is they are cheap, but also have as bad timings as the stock Samsung RAM. At least they are dual rank.
    That's a shame because there are a couple of games where memory bandwidth is a bottleneck, Overwatch as the most prominent example pretty much scales 1:1 with increased memory speed, but Frostbite games benefit as well.
    - No Intel RAID option in the bios. Seriously, WTF? We have two NVME slots but can only use them in legacy mode and don't create a hardware raid. I put a chepao SATA SSD into the 2,5 drive bay and installed Windows there so I can create a dynamic disc array in Windows over the two NVME slots, but with the OS on a slow SATA drive, performance isn't as good as it could be. And yes, Raid0 does indeed improve performance of SSDs. https://www.realhardwarereviews.com/crucial-p1-raid-review/
    - Drivers are a PIA. Every other manufacturer just offers them as simple installable exe-Files. Hp on the other hand forces you to extract them first and the installation is handled by batch files that have a stupid OS version check for no apparent reason. So if you are running a current build of Windows (1909 or higher) they won't install unless you manually extract every driver and edit every batch file by hand to circumvent the stupid OS check. That would be fine if HP was updating their drivers regularly with every new major build of Windows, but they don't.
    - In order for Omen Command center to work you have install the Omen SDK which includes a custom version of the Intel XTU service. If you install it, you are no longer able to install the regular XTU application until you do another clean installation Windows. Why?

    I am spending more time banging my head against all these limitations then I am actually gaming. I had four gaming laptops in the past few years and they weren't high end models like the Omen 17. I never encountered a bios that is that limited. At least XMP and Raid mode where always available.
     
    Last edited: Jan 9, 2020
    Mr. Fox likes this.
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