HP OMEN 15 and 17 owners lounge

I agree with some of this sentiment but I do want to see if faster ram would work. I'm tempted to buy some fairly soon and give it a shot.

As far as drivers go, they haven't been that bad for me but what's stupid is some of them don't even work. To actually use the command center you need to download it off the microsoft store and HP can even be bothered to update their own version on the website.

I can totally agree with the temps. I've been banging my own head against the wall trying to figure out how to get them under control, and just like you it's always the CPU that's crazy hot. Max I've ever seen the GPU get was maybe 75C and that was in a hot and stuffy room. I've tried LM, a bunch of different pastes.. The ones thats been the best by far has been TG's Kryonaut. And the only way I've been able to control the CPU was to underclock it via throttlestop and reduce the ratio from 48 to 40. 800MHz actually hasn't made that much of a performance impact for me but being an i9 CPU with the extra cores... your mileage will vary.

 

Liquid metal did wonders for me. You have to make sure you apply it to both the cooler and the die. Maybe you did not find the exact spot on the cooler where the CPU die makes contact. I did not on my first try.

Imho HP is wasting a ton of potential on this one by questionable design decisions.

We get a nice 330W PSU, more VRMs then an Alienware m51 and a powerful cooling solution. But this is hampered by bad application of thermal paste that looks like it was done by a five year old. So we end up with a 150W bios and an overheating CPU.

We have lots of upgrade options (2x NVME, 1x 2,5", up to 64GB), but on the basic model they are leaving out the SATA-Connector cable and you cannot order from any official channel, so the 2,5" is useless. We also don't get the option to enable RAID mode or XMP, so the second NVME slot doens't make much sense and the missing XMP support leads to the fastest available RAM being the cheapest from Crucial.

I still wonder wether it' somehow possible to enable RAID mode. The i9 model does come with a RAID by default, so maybe it's possible to flash the bios of the i9 model to the i7 one.

 

8750/2070MQ, should i go LM, MX-4 or nothing at all? i'm at stock, haven't tweaked anything yet, undervolting results in bluescreens [plundervolt microcode] and usually i go to power throttle before thermal throttle. planing to look more into all of that at some point but i don't have the time atm. should i start with a repaste?

 

You should still be able to increase the power limits in Throttlestop.
Iv your temps aren't exceeding 90°C and you are not bothered by load fans, a repaste with LM is not worth the risk. A repaste with a good non-conductive on the other doesn't come with any risk at all and is hardly traceable, so you may give that a try.

Lower temps also lead to slightly better power efficiency so you might be able to squeeze out a couple of MHz, especially on the GPU.

 

Here's what it looks like with that mushkin 3200MHz ram. Clearly not using the 3200MHz, which makes sense since my cpu, i9 9880H, only supports up to 2666MHz. It was a fun little experiment but I'll be returning it and just getting some 2666 stuff. Now it does have a ton of XMP profiles for other speeds but obviously you wouldn't buy this to run at a lower frequency or on something unsupported.

 

I have got into a happy place with my Omen 15, the i7 9750H is running up to 94 degrees at 4GHz all cores in Cinebench and doens't throttle now, this is at -0.140mv on core and cache, the iGPU is at -.050 but not sure it's even used? Max turbo boost is set to 90 same as short power max this prevent it from lowering to 3.8GHz. The RTX2070 Max Q is running at 13680MHz RAM (+800) and a core clock offset of 170MHz in MSI Afterburner, the core speed at times is up to 1.9GHz and usually around 1700MHz. Seems quite good?

Cinebench R20 I got a multi core score of 3134

 

This is what it looks like with the cheap Crucial modules.

 

Im planning on getting the i7 with rtx 2080 version in a couple of days. I read from a couple of posts re the BIOS update that messes up the use of Throttlestop... What is the version of this BIOS so I could check before making the purchase.

 

Mine has the F.22-12/09/2019 but I believe the BIOS version you want to avoid is the one that's on the website - F.22A 12/10/2019. It doesn't say what it does other than "security update" or some stupid description.

 

Are there any Pros on updating to this BIOS version?

 

No. Also, don't bother talking to HP support or anyone from their sales team about it. Their line is to always update the BIOS because reasons. They likely have no clue about what it does and doesn't do.

 

Anyone get the windows update prompt today? It only say HP firmware. Is it the one that restrict undervolt and etc?

 

Yeah I got the update too.

 

Looks like whatever it is, it isn't an update to the BIOS. I still have control with TS.

 

If your laptop is having heating issues then you can buy a laptop fan cooler.
The photo is for laptops with side vents.

Sent from my LGMS631 using Tapatalk

 

Good to hear. Now I wonder if there is a way to selectively install Windows update of my choice? I disabled windows update service yesterday just in case, but feel that is quite an extreme measure.

 

Seem to be getting around 90 degrees max on my laptop, the CPU doesn't need to throttle, stays at 4GHz, this is at -0.140mv.

Also, anyway at all to change the keyboard rather then static have some flow or something? Is the hardware not there or is it just software limited?

 

I do own this axct cooler and while it does improve cooling on smaller laptops, it does absolutely nothing for the Omen 17.

 

Do you remember which specific department you spoke to? Was it technical support? I'm considering returning the machine. I love it, but the CPU reaches up to 104°C when gaming (max fans, propped up). What I ideally would like is to add an extended warranty (on HP's dime). I just don't trust a machine that gets so hot to last much more than a year.

Screenshot is with CPU undervolted 140mV.

 

Yeah you're thermal throttling like crazy and 104C is stupid hot. If you haven't already you really should repaste that CPU and GPU with some good stuff, or LM if you can, and also reduce your turbo ratio with throttlestop.

I don't know if you've updated the laptop to the latest BIOS, or if it came like that, but if you did then you won't be able to undervolt it with all the plundervolt fiasco. Sorry to say but it looks like your -140 undervolt isn't taking. How did you apply it? Check out my screenshot to see how it should look in HWFINO.

 

Yeah I'm with you there, I owned this exact one too and while it worked on the GPU side vent, there's no way to get it propped up anywhere else. Also I found it to be really loud and obnoxious.

 

Thanks for pointing out the undervolt not applying. My BIOS is from the factory. Here is a screenshot with it applied while playing BFV.

 

Gotcha, yeah don't update the bios if you can help it. If I were you I'd repaste it for sure to help with the temps.

 

I asked HP about extending the warranty rather than returning the laptop. They gave me an extra year of "customer care," which I accepted. It was about a 30 minute conversation.

To me, this laptop is perfect. I liked it from day one and still do. All I want now is for it to last.

 

Anyone know what this "
Graphic Power Control IC Firmware Update Utility" is? Stated details: "
This package provides a tool that runs in Windows to update the Graphic Power Control IC Firmware. This package is available for supported computer models that are running a supported operating system.

NOTE: Connect the system to an AC power source before this utility is run."

Will this adjust the power limit and potentially clock the GPU lower? Anyone tried it?

 

Hello every one,
recently purchased an omen 17 cb0092nr, i7 9750h, and rtx 2060 with 144hz 17.3 in display.
Just wanted to ask if my system is behaving wierd...
So i am running on stock paste,(planning on applying mx 4 after a week or so)....Now i had a bios update, before the update in cinebench i usually used to get 2800ish score, the chip drew 70-80w power, and the throttling limits were, as shown on TS, thermals.(at above 96 celcisus)

now after the update, It, draws 70w power, for a short period of time, and drops to 60w consistent to the end. in limits, its showing red on EDP other and PL1. because of this i get on an average around 2600-2700 score
What is this? A factory nerf to powerdraw limits?


Also, Do we need to keep the offset voltage of cpu core and cache same? im running in on offset voltage given below. Am i doing something wrong?

 

@AdnanS There is an option in uefi to rollback update.

Unlike area 51m, @Mr. Fox

 

Did the update give a note such as what I posted above?

 

well, now this is confusing.

I swear i had a bios update. It shows on the update history too.

i checked my version and it is showing f.22 only.(not rev A).

Then why the heck is my laptop acting wierd???

 

Windows Update make have deposited some feces CPU micro-code into the Windows 10 digital cesspool.

 

Safe to say one should turn off auto installing of updates and vet them before install?

 

A couple of things, in the FIVR menu you need to download and put the RwDrv.sys wherever you install throttlestop so you can check the Disable and Lock Turbo Power Limits option. This will lock whatever options you have in TS. I'm guessing windows or the laptop is overriding the settings.

Also in the main black TS menu you should uncheck BD PROCHOT option. This probably won't have any dramatic effect as far as throttling goes but could help for performance reasons. I also have Speed Shift - EPP set to 0 but I doubt this would matter.

 

Anyone had their laptop lost the undervolt profile after restart? I’m on BIOS F.22 and occasionally XTU stop applying the undervolt after start up. No idea why it happened but I find a reinstallation of XTU solve the problem, at least for a while. Is there a permanent solution?

 

If F.22 is not a BIOS version with the Plundervolt mitigation cancer, probably Windoze Update cancer with the new micro-code. Try uninstalling the last month or so of Windoze Updates and see if the behavior returns to normal. Make a backup of the old micro-code so you can delete/overwrite the new micro-code from Micro$lop after the updates are applied.

 

I believe the F.22 rev. A is the one you talk about. I also observed this behavior two month ago when I just bought this laptop and with windows 17XX or 1809 (can’t remember), BIOS F.16 rev. A.

I can’t replicate this problem as I wish, so no idea how to test possible solutions. It just seemingly happened randomly (3 times in two month). But when it does happen, the behavior is very consistent.

 

The intel 9560 in this is absolute TRASH. Can someone please reccomend me a driver that is stable on 5ghz?

I'm not playing this garbage wifi module game again. I've played it before and wasted months on it.

 

These are one and the same, the SP100636.exe file. I installed this and then read this and regretted it. I was worried because HWInfo doesn't show the voltage offset applied in XTU, but it does take. I did a quick back and forth to -.15 and ran CPU-Z's bench (which is nice because it's quick and does both multi and single). Applied, 3600/460, back to zero, 3050, 450. This was with my 45W cap going, that's the best thing I've done so far to keep the temps under control for general use.
By monitoring with HWinfo while trying the options, here's what I've put together for the i9:
PL2/PL1 in Hwinfo,
Performance: 90W/66.5W
Default: 90W/45W
Comfort: 90W/45W
The settings also seem to dial down the RTX frequencies about 200 MHz, but it still runs at 150W. So what exactly does Command Center do? It looks like A) Adjusts the turbo power caps, B) Adjusts the 2080 frequency boost, and C) Perhaps the fan ramp.
The good news is the RTX is the center of the cooling solution and is cooled extremely well, and runs at a constant 1900 in games in the 70s temperaturewise. The bad news is this i9 is a beast with a very small contact patch, and the shared heat pipes just don't respond quickly enough to those turbo spikes or loads over 45W. The only thing that gets it under control is undervolting, everyone else seems to be able to pull off a good one but not me: It seemed stable at -.15, but crashed when I left it alone overnight for a backblaze upload. HL2 crashed. Even at -.05V Oculus crashed.

I get the same benchmarks regardless of the modes, 90W is really too much for the shared heatpipes with the GPU which is why even with repaste, it seems fine in general use but runs redline in games: The base temperature for cooling the CPU is the running temperature of the GPU. GPU at 300 idle running Windows and 39 C, the heatpipes are nice and cold for the CPU and can take more. GPU at 1900 in a game and running 75 C, the two CPU pipes are already carrying that before you try to dump >45W in to them.
Even in Comfort while gaming it spikes too high, so I made a new XTU profile that leaves turbo boost on but sets both PL1 and PL2 to 45W. It stays in the low 90s, this is with MX4 applied. I can turbo all it want when I'm not loading the RTX and the heatpipes are cold.
Next thing to try for me may be a suction fan on the CPU side to help that side condense faster.

I am not an overclock expert, is anyone here who is know if this is a result of the mobile chips not having a spreader? Going die-paste-sink makes those power spikes have to traverse the gap with nothing there to absorb transients?

So here's all I know at this point: The 12/10 BIOS update didn't disable undervolt via XTU. Even with a good repaste the way the heatpipes are rigged it's kind of an either/or between GPU/CPU as to whether the left half of the cooling system can handle the i9 running off-leash. My solutions so far have been a 99% Max CPU power profile to keep it locked at 2.3 for extended, unattended ontime. A XTU 45W cap profile for gaming. The default profile of your choice for other use to let the CPU scream. This is with NO undervolt. If your undervolt is stable, you can do better.

 

I've got the same thing.
Here's how I've recovered:
System Restore (create these points all the time).
Uninstalling that x16 device and rebooting, it will come back in low res but after a minute recognized and reinstalled the nvidia

Here's what I tried that didn't work:
Set windows not to update device drivers.
A manual install of nvidia drivers that were claimed good

Here's the last thing I tried that seem to work:
A two part: A) Google how to enable group policy editor in Windows home B) Google how to use GPE to prevent install for HW Ids. Copy over all of them from device manager. Was able to run Windows update, display driver untouched.

Here's what I haven't done yet:
The HP drivers are from July, this is running something from October? So it's stuck, I may eventually use DDU and try to get on the original HP drivers but I've never gone through that process before. Please keep us updated, this is one of the most annoying bugs I've ever seen (I wanted the 4K panel, which is excellent, and it boots up in VGA....) For now it games fine and nVidia control panel works. It reboots and shuts down and comes back fine, and the issue seems fixable without having to do a complete restore. It goes such long stretches without issues I really don't think this is a hardware problem. It always occurs after Windows updates.

 

Very similar situation here. The cpu is toasted when gpu running at full power. In fact I even create an XTU profile limiting PL1 and PL2 at 35w for gaming, but temp still at high 80 with max fan. -0.15v is as much as I can push, as -0.16v cpu lock up occasionally.

 

Anyone using a Samsung EVO 970 on the 2019 version? I installed one as the boot drive and while it sort of works, the Samsung magician software doesn't detect it and I think it is causing issues.

 

This is good to know. As far as the BIOS goes, I had assumed it would be the F22A revision since that's around the same time it was released with the current talk of the plundervolt nonsense. Thank you for looking into that and seeing if it was truly an issue or not.

I think we are also in the same camp when it comes to temps and voltages. I've been using the 190w vbios and I can't pull off -.15 without the new Modern Warfare crashing, and that is one sensitive game. I've dialed it back to -.13 and it seems to work decently well for me but as far as I can tell between -.13 and -.15, there doesn't seem to be much of a difference if any?

I don't know if you've tried overclocking the 2080 but I've only managed to hit +120/450 reliably. It will run at +150 on the core but there's far too many games that are sensitive to the OC and will crash randomly so I have to dial it back.

Yeah the 2080 has an amazing cooling solution, probably because of the size of the die on that thing. Compared to the CPU's, at least the i9, it's completely inadequate. I'm forced to dial down the Turbo Ratio from 48 to 40 because it just generates too much heat and eventually thermal throttles or crashes. The GPU stays roughly in the high 70's and tops out at maybe 80 or 81C if something is really utilizing it.

I've repasted with TG Kryonaut and it seems to work really well. Believe it or not, I've tried 3 different times using the Liquid Metal Conductonaut stuff and I just cannot get it to work correctly. I think there's something wrong with the contact patch on the CPU side. GPU seems fine but I was never worried with that one, other than masking off the little capacitors and whatnot. I think the grease from the Kryonaut is thick enough to make good contact whereas the LM is far to thin of a layer, and I've applied it to both the CPU die and heatsink.

I've also tried using the OPOLAR suction fan but with the design of this laptop and the awkward size of the vents it won't stay hooked on properly to the back. The only side it will reliably stay on is the GPU side with the side vent. Unless you know of another fan that is more compatibly with laptop sizes and stuff I'm open to trying it out. The only thing that has helped maybe a little bit has been a cooling bad and propping the laptop up on that. I'm tempted to try and mod it by swapping out the fans with faster ones that can move more air to the underside of it.

 

I agree that the contact patch sucks, I wish intel would go to a full-sized die like the RTX for their H-processor lines. Two square centimeters just isn't enough to move that much heat across, and the fact that it's not square makes the seating of the sink pretty precarious.
I'm curious, are you using throttlestop? I ran into the incompatibility with memory protection turned on so have just been using XTU, but that doesn't let you adjust the ratios (at least the version I'm using, some old German one because of the new won't-install issue). I couldn't get the new version of Command Center working even with the SDK, so I turned off Windows Store auto-updates after my second rebuild and have it frozen in the original version and a somewhat-functional XTU. This laptop has been a *****y project. It's somewhat tamed now so I'm tempted to leave it alone and accept the compromises. I'm sick of coming home from work and first task being a system restore.
At this point I'm happy with the balance and don't have need of the 190W vBIOS, since it's primarily a general-purpose machine I just can't see compromising the CPU any more.

 

Yes, I'm using Throttlestop as it's been the best program so far. XTU was hit and miss for me. I liked the monitoring but hated the menu layout and sometimes settings wouldn't save for me or revert back to defaults. It did really odd things.

That's odd about the Command Center. The exe you download off the website straight up doesn't work and you have to install it via the Microsoft Store. I think it's so stupid how they don't even keep up with that stuff. It also isn't obvious where you need to download it. I've been able to leave windows updates and stuff on and haven't had any problems with anything. At least not yet.

Right now my only gripes are not having a functional displayport with the 190w vbios and temps. I'll probably continue to dick around with settings to figure out what works and what doesn't. Once I get an HP dock, hopefully I'll be able to just use that for my 2nd monitor and oculus rift together.

 

I haven't had SSD agent software issues, but I have had SSD problems galore. Middling benchmarks, and one burnt out already. If you're not too far along, I'd suggest rebuild the system from Windows recovery media rather than clone the factory install or use the Cloud Recovery USB and then see how it works. Let me check my BIOS settings and get back to you--there aren't many, but I'll look at my UEFI ones.

 

Oh, I hadn't heart that the vbios mod inop'd the DP port. I use it for my second monitor. That settles that. I had no issues installing either the Command Center update inside Store, or applying the SDK, but upon reboot the new version would show blanks for the temperatures. Useless.

 

Ohhh I misread that issue you're having with the CC, I had that same issue too. For some reason I thought your CC wasn't working at all. So I also had that same problem on the CPU side, it would show -1 for the temp basically making it useless. What I ended up doing was reformatting again, installed all of the drivers and it magically worked.

Yeah, there's ways around the DP port issue, it isn't as bad as it sounds. Basically just use HP's G2 dock and hook everything up through that which I think I'll do in the near future. Obviously that entails buying more crap but for the extra performance I think it's worth it.

 

Has anyone found out if 15mm 2.5" will fit? Amazon has a 4TB on sale, I'd like to use it for backups and chunking, but it is FAT.

 

never mind..

 

If someone could please respond to me I would be very grateful.

Does anyone have the Intel 9560 WiFi module and a stable 5ghz connection? If so, what driver?

I travel for a living and have found this module to keep dropping the 5ghz internet connection (Connected, No Internet).

 

I have no issues using the latest driver from Intel. https://downloadcenter.intel.com/product/99446/Intel-Wireless-AC-9560

I am only using it at home, though.