Hi, does anyone know the difference between models 13-w023dx and 13-w063nr ?
Looking at the sheets above, they seem completely identical. The first is available on Best Buy while the second through HP's site.
Sorry if this question has been answered before, but I've tried searching NBR using the “site:URI” with the given model references and couldn't find anything relevant (only one result, for the last page on this thread, about impressions for the w063nr model).
Thank you.
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If you disable Bang and Olufsen "audio experience" in the Bang and Olufsen Audio Control (control panel entry) then it goes away.
The distortion doesn't happen on all audio, just some. For me I just leave it on because not that much of stuff I listen to is affected, but I do still hear it. Knowing it is software driver issue, I figure they will eventually fix it and if not and it really bothers me, I'll just disable the audio enhancements. -
I am experiencing it, but always thought it was a driver issue as it didn't happen plugged in and also if I disabled the power saving option in the Intel drivers, it went away.
If it is an actual hardware issue, that might potentially get worse, then I'm going to want to get it repaired or return the laptop as I am still under the initial return period. -
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yes it was fixed since they replaced the whole screen. Mine disappeared too when plugged and when disabling the power saving option "panel self refresh" in Intel Drivers option.
I don't know why they replaced the screen, if because of defective hinge or because they faced the same problem with Intel drivers.
Probabily the first iteration of the screen had this issue (mine was built on 2015). The spare hinge part maybe come with the entire screen because it's molded together (cover and display panel with glass).
I don't think this could be an hardware problem, as you turn off the option it works correctly. Maybe it's a driver bug which is triggered by that option active.
Intel fault? Who knows.
I'd like to give you a suggestion: if you plan to keep it check it very carefully, especially the hinges, the glass and the backlight bleeding.
If you find any issues get it replaced by the vendor or return it and buy something else.
I don't know if you live in USA, but here in Europe HP repairs their product thanks to an outsurced company called Flextronics (I've discovered this when I prepared the box for shipping to the repair center).
It's located in Hungary, city of Gyal.
Mine was repaired there, the technician(s) who repaired my pc wasn't able to reseat the display properly, so now I have the display cover and the bottom chassis misaligned of about 1-2 millimeters.
Plus a small bright dot appeared on the screen (or I noticed it recently). It isn't a stuck or dead pixel, just the backlighting diffusion foil/film with has this imperfection. The pixel turn of correctly in terms of luminance and color. So it works correctly.
Also, the glass of the display in the bottom center sticks out for about 1-2mm and it's 10cm wide, infact in that point the backlight bleeding is more intense, meaning there's some imperfection in the display they've mounted as replacements this is a factory fault and quality control issue in my opinion.
I'm telling you this because I've stopped trusting HP, because of their support (outsourced in Belgrad, Serbia), quality control issues, repairing policy and so on.
Just to be clear: the Spectre x360 it's a great product, if you are lucky to buy a good unit. If you start to send to repair you have to be very lucky, because you can find further problems.
I've contacted HP for a full replacement of the PC, because I've lost 1 month of warranty on 3 months life of the product because of the repair (it tooks 1 month to get repaired) and they (Flextronics, for HP) weren't able to assembly the display correctly, gave me a defective display (bright dot and glass sticking out) and I've got the bottom cover uncorrectly seated when I got the pc after the repair, I had to do it by myself (not a big problem but receiving my pc not correctly reassembled it's a shame).
They've of course refused to replace the whole PC, so I've refused to send it again for the second time to repair to fix issues HP created themselves. I'm talking about a 4 months old Spectre x360. If I was sending it, I would have used it for barely 2 months on 4 total.
I'll use it until some major issues come and not allowing me using it.
And probably I've to buy a care pack (100+ €) because I'm sure HP support will find some caveats if the display glass get broken because of the misaligned hinge or the sticking out glass.
Have a look here:
The first repair:
http://h30434.www3.hp.com/t5/Notebo...fe-is-right-hinge-defective-prone/m-p/5834141
The repaired it but not correctly:
http://h30434.www3.hp.com/t5/Notebo...-display-after-sending-laptop-for/m-p/5914018
Inviato da mTalk -
Fast charging has a higher amps of current, trickle charge (slow) has lower current.
You need to use a power supply with the same specs as original (and I hope it's a good quality or you will be shortening the mainboard life).
As I know, the original specs are 19.5V 2.31A 45W.
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Mine is i7 6500u, 8gb, 256gb QHD display.
A burnt resistor should not be the issue not allowing the charge. It's just a resistor. It's strange, Do you have a pic of the faulty resistor? What they've stated about cause of the issue when they repaired it?
Be careful with the thermal pad thickness, because if it's too thick and you close the backplate and too much pression is applied, you can break the soldering on the mainboard or some compontents.
It's very dangerous using the liquid metal on a such miniaturized device and mainboard. The liquid metal is very conductive and if it falls on the mainboard you can short circuit it. Plus it's hard to remove from the surface without using specific additives.
For the area getting hot near the CPU it's pretty normal, and you feel it because the aluminum chassis is very conductive, as opposite with usual laptop plastic chassis.
Plus the cpu is a 5th gen i7 so its a bit hotter compared to the newer skylake. Mine become very hot with intense load too. Pretty normal.
We will see if the CPU supply circuitry is well designed to last or it's underpowered for heavy loads, leading to a short life.
Is the ground working correctly in the electrical system where you plug your Spectre?
The power supply is working correctly?
I hope it isn't a design flaw of the Spectre... 1 year life its a bit too short :-\
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Also this is the Kaby Lake refresh. Sounds like yours was previous gen Sceptre x360.
My blank and flashing only happens about once every 3hrs so it isn't too serious, but if it is hardware problem, they can always get worse over time. I know they haven't given you any information on what caused the problem and all this is conjecture. Seeing your experience I would rather not send in the laptop to be repaired for something that might not even be a hardware problem. Probably better to return and rebuy. -
Yes mine it's the Skylake Spectre, 6th generation. I thought yours was 6th generation too.
It's very strange the same issue keeps showing on the new iteration of the Spectre.
Maybe it's the new driver for that GPU which has some bugs.
I don't know where you live, if you are in US probably the wait for the repair would be shorter than here. It tooks 6 working days to ship to repair center (Italy -> Hungary) and the same to come back. Half month to be shipped... Incredible.
Mine was sent for defective hinge, the panel replacement was a surprise, but mandatory in my opinion because probably the spare displays are shipped in combo with both the hinges. The display lid is molded together so it's a bit difficult to repair, so they prefer to supply the display whole display assembly.
I don't know if your experience with HP support would be the same as mine, but if it's a software problem would be a waste of time (and money too) sending it to repair.
As you wrote, probably the best thing is to return it and get a new unit.
Before you send it back, try to update GPU driver via the device manager panel in Windows 10: look for new updated drivers from the web. It could find some new version which doesn't show on the HP website (which has very slow drivers update).
Let me know if you find any new drivers and the issue stop showing.
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I have to dig up on the pics. but yeah. it's a resistor alright. the 2nd spectre however. I sent in to HP for repairs. they said they could repair it cheap. but then 1 week later they called and said they couldn't repair it. and they made a even bigger mess out of it by burning the adjacent transistors.
1st spectre, 2 resistors blew.
2nd spectre, transistor blew
btw, mine isn't 6th gen CPU it's the 5th gen. 5500u
I thought about the power adapter earthing also. and nope. the 2nd spectre when it blew, it was using the original charger. -
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Can anyone please advise on which HP Thunderbolt 3 dock is compatible with the new Spectre x360 (Kaby Lake, i5-7200U/265gb/8gb)?
My retailer offers the docks 65W, 150W, and 200W. Which one is the right one to get? I can't find any certain info since the dock is not made specifically for the Spectre. -
The failure to charge issue took down my laptop too, and a number of other users on the HP Support forums have been discussing similar failures (link to HP forum: http://h30434.www3.hp.com/t5/Notebo...-x360-13-4005dx-will-not-turn-on/td-p/5296988). My laptop had its motherboard replaced 3 times, twice while at the repair centre. One user is collecting images of the fault ( https://drive.google.com/drive/folders/0B3Bu9TKwADa4dk85UjV0TW9iQms).
Yours sounds a little different though, as the parts burnt out on some other laptops were ICs, not simple resistors or transistors. Some users have reported a loose wire in the power jack causing a lost connection, perhaps this has happened in yours, created a short circuit and fried some components -
It would be interesting to know how many Spectre x360 HP sold in these years and try to estimate how many failures have happened to that model.
Just to check if is a sistematic failure on most of the units they sold or it's a normal casistic of failure on a huge sales amount.
Inviato da mTalkZeratul likes this. -
I wonder what about those people now. how did they managed to solve it. -
Anyone get the new 15 inch Spectre? Wanted to hear some user feedback while official reviews come out. Thanks!
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Got my kaby i5/8gb/256gb spectre the other day and am supremely impressed. only issue is the touchpad rattle, which i fixed by disassembling and shimming the touchpad with a teeny bit of electrical tape.
The keyboard rocks! Best ultrabook keyboard IMO barring a thinkpad (with which you have to suffer crappy screens). Really puts my XPS13 to shame.
The build quality is great (minus the touchpad... but this seems to be a common issue for whatever reason, same with xps13) and the thing is rock solid. No creaking or plasticy feel like the last gen. Beautiful screen, though out of the box too green. Calibrating with xrite and dispcal fixed it 100%.
I wish the touchpad were a bit better and used Microsoft's drivers, as i've gotten used to them.
There's also waaay too much bloatware including mcaffee, but a clean install fixed that.thefiverivers likes this. -
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No buzzing for me or coil whine. Only QC issue has been with the touchpad which required a tiny bit of electrical tape to get rid of the rattle/clinking noise (too loose tolerances between the touchpad and the little nib that clicks).
PS, for anyone taking this thing apart, do NOT try to take the FRONT rubber feet off. They do not come off. You will damage the bottom panel (only the rear feet hide screws). I had to spend 60 bucks on a new bottom panel. Very dumb, HP has a tendency to hide screws under these damn rubber pads -
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Hi all. Just picked up an x360 Kaby Lake 13-w029tu. On my previous laptop (last one was a XPS13), I could wake the laptop from sleep with my Logitech mouse or keyboard, but the only way I can wake the x360 is from the laptop power button itself. I've already checked that the relevant hardware is set to not be powered off by Windows and tried a few other things as well, but no luck. Anyone else have any success in waking their laptop from USB accessories? In my XPS13 I did have to enable wake from USB in the bios, but no similar setting in the x360 bios. Thanks.
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Hello
I have a seemingly serious battery problem. I really need your help.
My Spectre is almost 2 years old and yesterday, out of the blue, I started having this issue: the pc is plugged in (even the indication says that it is charging), but the battery keeps falling until the screen turns off. After a few seconds I press the hardware switch button, the laptop opens again and it charges for a few minutes, until it starts falling again. It doesn't even charge properly while turned off.
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Hi all!
I was interested in the 2017 Spectre x360 15 (16gb ram/512 ssd for 1499) but I recently got the 2016 HP Spectre x360 in a very good open box deal (4K 16gb / 256 ssd for 919). Is this worth returning and paying the difference, especially from a battery life perspective? Know the 2017 has a bigger one but with a graphics card I've seen some reviews say it only outperforms the 2016 model by about 15-20 mins total. Currently on my model I have it set to 50% brightness and max processor at 70 and I'm able to get around 8 hr wifi browsing / 10-11 offline 1080p local videosquidycent likes this. -
Well after much debate between the new 15 inch and 13 inch Spectre, decided to get the 13 inch and then choose between the xps 15 9560 or the yoga 720 (announcement at end of the month at mwc).
Took advantage of the Presidents' Day sale and got the I7, 16gb, 256 ssd (going to upgrade to 960 pro), 4K version in ash grey. Excited!
Only downside is it doesn't ship until March 6, so I'll have some time to ponder.
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Try this: http://store.hp.com/us/en/Configure...1&storeId=10151&catEntryId=1645151&quantity=1
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I just ordered the same configuration today. ( except 4K version) I REALLY wanted the ash grey over the silver so I went with the stylus version which seems to be the only configuration offering the ash color in 13". I am replacing a 3 years old Samsung Ativ 9 4k 13" so I hope I am not disappointed in the screen. It will be nice not to have to deal with scaling issues.
Your lucky....my ship date is March 7th. -
My ship is March 6th too so similar to yours. Hope it ships sooner!
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BTW... I worked with a sales rep when placing the order and since this new configuration was not offered in their President's day sale and every single coupon I got off the internet didn't work...he offered me a 9.5% discount which sealed the deal.
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2017 HP Spectre x360 15" Review
Published on Feb 18, 2017
"Lisa Gade reviews the 2017 HP Spectre x360 Windows 10 Ultrabook/Convertible with a 15.6” 4K display, NVIDIA 940MX dedicated graphics, and the 2.7 GHz Intel 7th generation Kaby Lake dual core i7-7500U CPU. The 4.4 lb. (2 kg) 2-in-1 is one of the few big screen laptops with 360 degree hinges and an active digitizer pen in the box (N-Trig like Microsoft Surface Pro 4 and Surface Book). The laptop has a lovely unibody aluminum design finished in dark ash silver with contrasting copper-gold accents.
The $1,499 configuration (currently the only config) is well appointed with the Core i7, 16 GB DDR4 RAM, a very fast 512 gig PCIe NVME Samsung SSD, Intel 8265AC WiFi, 4K IPS display and NVIDIA 940MX switchable via NVIDIA Optimus with Intel HD 620 graphics. It has a 79 Wh battery and a 90 watt charger."
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Just picked up the new 13" from Best Buy last Friday ... 13-AC023DX, FHD display, 16GB, 512GB Samsung (SM961), Intel 620 graphics.
Recently switching back to PC from Mac ... first tried the new Dell 13" XPS 2-in-1. It was a fantastic piece of hardware, but I could not come to terms with the under-powered processor/GPU that kept overheating even in basic tasks... so wanted to switch to a similar form factor/build quality with a more powerful processor/GPU. The HP seems to be a perfect choice and the XPS was still within the return period @ Best Buy, so went ahead with the swap.
Love the build quality, materials, looks, etc. It's a classy looking machine. Performance is fantastic, especially compared to the XPS 2-in-1.
Some "day 3" pros/cons:
Pros:
- Screen: Bright, crisp FHD screen. Calibrated with a Spyder4Express, it looks very good. I'm stepping down to FHD from the QHD in the Dell, and I'm not missing the QHD ... FHD at 100% / no scaling on a 13" panel seems to be about perfect for me, plus I get better battery life and don't have to deal with Windows 10 scaling / performance issues involved with the additional pixels.
- TrackPad: Synaptics trackpad that allows fine-tuning / customization using the Synaptics control panel app. The Dell had a "precision touchpad" and did not allow for much customization, only a few settings in the mouse modern settings app.
- Windows Hello: This is my first experience with Hello. Very cool... instantly recognizes me and logs me in.
- The keyboard is fantastic and a pleasure to type on ... stiffer keys, great travel, consistent across the board.
- Pen Support: Comes with a great pen, also works with my Surface Pen! Both are very responsive on the digitizer with little, if any, lag.
- USB A port! Handy!
- Thunderbolt 3: Works perfectly with my Dell TB16 thunderbolt 3 dock, running peripherals and two monitors (one 4K, one FHD)
- Price! $477 cheaper than my previous similarly equipped Dell XPS 2-in-1. Bang for buck is off the charts with this machine, especially considering it comes with an active pen and a case!
- Battery life ... very impressed with battery life so far. Usage varies, but with my relatively light use cases, I'm getting 9-10 hours which is great for me.
- Comes with a really nice sleeve case, smells like real leather(?) ...
- The Windows Hello camera sometimes doesn't work out of hibernate. I can put the machine to sleep and immediately wake it back up and it will work. Some sort of software issue, hopefully a fix will be released for this.
- The fan can be a bit noisy if you're in a very quiet room ... it emits a sort of consistent rattle/buzz when it's on, which is rare.
- When using in tablet mode, must be careful not to click the power button and put the unit to sleep.
Nick/WPfncl, hmscott and thefiverivers like this. -
Hi
Can check whether the HP Spectre x360 15 2017 supports BIOS boot up, UEFI boot up or both?
Is the TB3 confirm can run at 32Gbps instead of 16Gbps (like the DELL XPS 15 9560)?
Can it connect to the Razor Core and the ASUS ROG XG2 eGPUs?
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thefiverivers likes this.
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Thanks in advance. -
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fncl likes this.
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thanks for the reply!
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A nice 13" x360Spectre ash silver pre-built lap top is now available on HP
http://store.hp.com/us/en/pdp/hp-spectre-13-v151nrhmscott likes this. -
That's the "plain" spectre, not the x360 one...
thefiverivers likes this. -
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It used to be there up until a few days ago, but then got removed. I bought the 4k one from best buy but exchanged it for the the fhd one. Battery life was worse than my original 2k x360.
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Thanks for pointing that out....I had to go check my order to make sure I didn't order just the " plain" spectre...... -
lovelaptops MY FRIENDS CALL ME JEFF!
I ordered this model in nearly top-end specs (i7/16GB/512GB/4K) in early Feb and have a projected delivery date of March 13. Having purchased 1-2 year old open box/refurb or close-out laptops (most $500 or less) and tablets for the past 4 years, I decided I want to go "whole hog" on this one, both to enjoy extreme [for an IGP-only ultrabook!] performance and aesthetic quality and I really wanted a touch screen/active digitizer/UHD or 4k to make this the most powerful and versatile thin/light 12-13" subnotebook. My concerns - based on just a few reviews I've read - as I wait for delivery include:
1) Battery life with the 4k vs the FHD
2) A notorious "bug" in the predecessor model causing 5-8% battery drain when the unit is fully powered off or in sleep or hibernate mode
3) Heat and fan noise. I've yet to read reviews covering these for the refreshed units that appeared at Best Buy and on HP.com beginning around Feb 1. It doesn't sound like they had the ability to alter the chassis/cooling system for the refresh, especially given that the added features vs. the fully-loaded Nov '16 release of the major upgrade to the 2015 model are not particularly heat-inducing features - i.e., 4k display, active digitizer/pen, SD card slot. So typical of me - and many kindred spirits on this forum - I focus on the few - though potentially important - negatives to what is otherwise pretty much a "dream" piece of kit for this class of device! With the shortage of published professional or owner reviews of the Feb refresh 13t model, I thirst for any insights from the few who have owned the model long enough to give objective feedback!
Can you be more specific as to the battery life you experienced on the 4k model and now on the FHD one? Did you have the 4k long enough to do a true apples-to-apples comparison to what you are getting now with the FHD. At long last, this is the time I decided to go for 4k. I've read reviews indicating "normal use" battery endurance of 8-9 hours with the 4k, 6+ under moderate loads (20 browser tabs open, FHD or 4k video streaming). The comparisons I've read were about 2 hours longer on the FHD. I can live with the numbers I've quoted above with the 4k, but if it's substantially less, I will change my order to the FHD. Also, I would love to know the size of the battery in this model. I don't recall what the size was for the model introduced in November 2016, and doubt they had much real estate to add to battery size (as they did greatly in the 15.6" version), but can't find that spec for the new-new 13t refresh as of February 2017. Thanks for any insight you can provide. Of course, mine is scheduled to arrive on or around March 13, but you can never trust HP's inventory management with new models that are hugely popular. They've already stopped taking orders for versions of this with 4k screens, see below, but if the battery life is too low I will place an order for the top-end model, but with FHD now to at least get in the queue.
I will post a mini-review when I receive mine (mid-March) and get it set up and ready to fully experience it and run benchmarks, especially on battery life, heat/fan noise and performance. I'm personally looking for the amazingly fast PCIe/NVMe SSD, 16GB RAM and Kaby Lake i7-6500U (all overkill for my day to day needs) to make this "feel" incredibly responsive and fast. I had a Thinkp T460 for trial with similar components and I was blown away by how much more responsiveness and speed I felt doing fairly ordinary productivity tasks, file downloads, online videos and general web stuff compared to the best 4th - 5th generation Core i U series cpu, 8GB RAM and "ordinary" SATA 3 SSD I own at present. (Didn't keep it for unimportant, boring reasons!). I really do seek to duplicate that "feel" of virtually instantaneous response on a machine that happens to be a real head-turner (if it doesn't offend your personal aesthetics of what a computer - not jewelry! - should look like) and has a battery-wasting 4k display that will largely be undetectable as most content is FHD at best today but will increasingly be able to access via streaming or download in native or upscaled UHD/UHD+ resolution.
Cheers! Jeff
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Just curious you mentioned that you got the i7-6500u, thats the previous gen and not the newest kabylake one. I think it's a typo but just checking!
Yeah mine is shipping next week. Will report back on battery life as that's my major concern. I'll take anything greater than 6 hours unplugged with light to moderate use. Quick charge will help.
I believe the battery is 57.8 so not as big as the one in the new 15 inch Spectre.
As for some of the issues you mentioned, I think I read on Reddit that the battery drain when shutoff wasn't as bad as the previous gen. And some users did report the bottom becoming warm/hot but only when really pushing the device.
I think it'll be a great device overall though, battery life is my only question mark.
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HP Spectre x360
Discussion in 'HP' started by stuckat1, Mar 4, 2015.