*HP dv5z (1XXX series) Owners Lounge* **PUMA Goodness**

Well I mean if the he's busy with work, he's busy with work. I know how it is to get tied up with things. On that note I hope for all our sakes that he is really getting somewhere with HP with the hybrid crossfire issue.

 

In other news, I just got my dv7z yesterday. And there is something wrong with the screen. Side by side against the dv5, the dv7 screen is 50% dimmer and some sort of weird parabolic brightness. I can't get even brightness across the whole screen and if i mode my head, different parts of the screen light up differently. Makes me think i should send this back instead of the dv5.

 

Thanks SMAN, btw, its at 4, and I regret adding to your 5 (its not showing correctly for some reason)

HERE YOU GO IMPATIENT HATERS AND DOUBTERS:

Dear ,
Thank you for writing back.
, as you can understand, the issue is complex since it involves product design for hybrid crossfire support, the issue needs to be reviewed at various levels before coming out with a resolution. Hence, it bound to take some time to update you with the status. However, I am once again forwarding your concerns to our technical R&D team for swift action.

Sincerely,
Victoria
HP Total Care.
***Do Not Delete Service Ticket Number***
{ticketno:[]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. Stay connected and protected with HP's new online storage and sharing service, HP Upline. To try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE...email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this email. As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.

-----Original Message-----
From: r. @ .
Date: 10/19/2008 13:21:25 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: FW: Pa
I am still waiting for an update

From: [email protected] [mailto:[email protected]]
Sent: Sunday, October 12, 2008 9:29 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: FW: Pa


Hello ,
Thank you for writing back.
, I have forwarded the attachments provided by you to the Advanced support group and the case manager will contact you at the earliest to assist you further regarding the issue.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare
Sincerely,
Nelly
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. Stay connected and protected with HP'snew online storage and sharing service, HP Upline. To try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE...email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this email. As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.

-----Original Message-----
From: r. @ .
Date: 10/12/2008 21:15:54 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: FW: Patch
I don't think you received the attached images yesterday since I don't have a saved copy in my sent items
so I am resending it
Sincerely,

M.J. of
- TR Lead ResNet Tech
SOS Consultant
3229 S. ive,
, TX 76109

________________________________
From: [email protected] [[email protected]]
Sent: Saturday, October 11, 2008 8:10 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: RE: RE: RE: RE: FW: Patch


Hi ,
Thank you for writing back.
, It feels good working with such a well informed user and I greatly appreciate your interest and efforts you have put in isolating the issue. Please be assured that customer satisfaction is very important to us.
As your casehas been escalated to the technical department at HP service centers they are working on this issue. Also we have forwaded your attachments to them. However, on our personal front we too are researching on this issue from the day you have contacted us . During this period we have found an important note from our technical team which you can see in the following attachment.
, if we recieve any updates regarding this issue we will let you know. I hope the attachment gives you the clear picture about the issue your experiencing.
In closing, let me add that we appreciate your and support. Thank you for writing. I take great pleasure in helping an esteemed customer like you.
Thank you for your time, patience and cooperation.
For information on keeping your HP and Compaq products up and running, please visit our Web site
at: http://www.hp.com/go/totalcare
Sincerely,
Brent
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. Stay connected and protected with HP's new online storage and sharing service, HP Upline. To try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE...email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this email. As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date:10/11/2008 19:00:45 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: RE: RE: RE: FW: Patch down
Here are more images clearly renamed and zoomed in so the R&D team knows
what they are looking at
This decisively proves the existence of the HD3200 as IGP and the HD 3450.
This has also been confirmed by AMD (after looking at the images), the
manufacturer of the chipset, processor and the graphics card
AMD claims HP needs to enable 'SURROUNDVIEW' (an AMD technology) in its BIOS
to enable HYBRID CROSSFIRE mode

Sincerely,

M.J. of
- TR LeadResNet Tech
SOS Consultant
3229 S. ive,
, TX 76109


From: [email protected]
[mailto:[email protected]]
Sent: Saturday, October 11, 2008 2:56 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: RE: RE: RE: FW: Patch down


Dear ,
Thank you for writing back.
I regret for the inconvenience caused to you in this regard.
, I know how frustrating it can be when the issue takes time to
resolve and promise to do my best to resolve the problem that you are
experiencing. However, once you get home please do send us more pictures.
Once we receive the pictures, I will forward it to the concerned department
to resolve the issue as soon as possible.
Once again, I regret for the inconvenience caused to you in this regard.
Glad to assist you further!
For information on keeping your HP and Compaq products up and running,
please visit our Web site at:
http://www.hp.com/go/totalcare
Sincerely,
Jack
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not be liable for any direct,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service, HP Upline. To
try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates,please visit
our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 10/11/2008 14:42:00 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: RE: RE: FW atch download
The Northbridge has an IGP built into it, I will mail you more pictures once
I get home, and the white color is the camera flash (I cant believethat
HP's R&D dept couldn't figure that out)
From: [email protected]
[mailto:[email protected]]
Sent: Friday, October 10, 2008 4:53 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: RE: RE: FW: Patch download

Hello ,
Thank you for writing back to us.
I apologize for the delay caused in responding you.
, I would like to inform you that after discussing the issue with our
Technical Department, we have concluded that it is not possible to use the
Hybrid Crossfire featureis a Notebook PC as their is only one Graphics card
on the Motherboard of the Notebook and the Hybrid Crossfire feature requires
two Graphics card. All the HP Notebooks are preinstalled only witha single
Graphics card integrated on the Motherboard andtheir is no option to use an
additional Graphics card as in Desktops.
I can understand your frastration towards this issue. Further, it was also
found that the chipset on the picture have sent is not clear as the chipset
is completely white in colour which does not happen in general.
However, if you are very sure that their are two graphic card on the
Motherboard, then I request you to get back to us with the clear pictures so
that I can reescalate the case to our Advance Reasearch Department.
I apologize for any inconvenience this may have caused to you.
If you need further assistance, please reply to this message and we will be
happy to assist you further.
For information on keeping your HP and Compaq products up and running,
please visit our Web site at:
http://www.hp.com/go/totalcare
Looking forward to assist you !
Sincerely,
Benson
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete ServiceTicket Number***
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not be liable for any direct,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service, HP Upline. To
try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit
our Web site at http://www.hp.com/support.
HPdoes not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 10/10/2008 14:18:02 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: RE: FW: Patch download iss
I still haven't been contacted and not been updated on the progress. Please
contact me ASAP
Sincerely,

M.J. of
- TR Lead ResNet Tech
SOS Consultant
3229 S. ive,
,TX 76109


From: [email protected]
[mailto:[email protected]]
Sent: Friday, October 03, 2008 1:15 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: RE: FW: Patch download iss
Hello ,
Thank youfor contacting HP Total Care.
, due to certain technical difficulties there has been a delay in
arranging a call to you. I sincerely apologize for the delay.
However, I have checked our database and found that the case is still active
and a Case Manager has been assigned to your case and he is working on your
issue and he will call you soon at any point of time.
We deeply regret for the inconvenience caused to you by the delay.
If you need further assistance, please reply to this message and we will be
happy to assist you further.
Sincerely,
Susan
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) askedand is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice givenand shall not be liable for anydirect,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service, HP Upline. To
try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit
our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 10/03/2008 14:00:13 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: RE: FW: Patch download issue
What's the progress report?
From: [email protected]
[mailto:[email protected]]
Sent: Saturday, September 27, 2008 7:00 PM
To: ,
Subject: Re: RE: RE: RE: RE: RE: FW: Patch download issue

Hello ,
Thank you for writing back.
I would like to informyou that, I have forwarded information provided to
the Research department and once it gets updated, you will be contacted to
discuss the issue and provide best option.
If you have further questions, please reply to this message and we will be
happy to help you.
For information on keeping your HP and Compaq productsup and running,
please visit our Web site
at: http://www.hp.com/go/totalcare
Sincerely,
Peter
HP TotalCare
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictlylimited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not be liable for any direct,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connected and
protected with HP's new onlinestorage and sharing service, HP Upline. To try
it FREE for oneyear, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
Formore information, including technical information updates, please visit
our Web site athttp://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insert credit card detailsor other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 09/27/2008 16:47:27 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: RE: FW: Patch download issue
Ialso want to let you know I have been in touch with AMD onbehalf of a
forum of a few 100 very disappointed customers of HP. These customers like
me have been seeking the HYBRID CROSSFIRE feature from HP for a long time
and have been given the run around by your tech support.
In the process, some of our 100+ members have also contacted AMD, the
manufacturer of our 780G chipset with HD3200 built in to the Northbridge and
the manufacturers of the HD3450 graphics cards we have and the manufacturers
of the Turion processors and the PUMA platform the DV5Z is based upon. AMD
has confirmed, HP has disabled'SurroundView' in the F.11 BIOS and needs to
enable it in order for us to use 'SurroundView' and HYBRID CROSSFIRE. AMD's
engineers have confirmed that on HP enabling the 'SurroundView'option in the
BIOS, HYBRID CROSSFIRE will automatically work in theATI CATALYST CONTROL
CENTER. Please forward this latest update from AMD to your R&D team.
From: [email protected]
[mailto:[email protected]]
Sent: Saturday, September 27, 2008 12:41 AM
To: ,
Subject: Re: RE: RE: RE: RE: FW: Patch download issue

Hello ,
Thank you for providing requested information.
I would like to inform you thatI have forwarded provided information to the
Research department and once it gets updated, you will be contacted to
discuss the issue and provide best option.
I am sure this information should be of assistance toyou.
We assure youof our best services always, If you need any further
assistance or clarifications, please feel free to reply to this mail. I
would be delighted to assist you. In closing, let me add that we appreciate
your and support.
Have a Wonderful Day!!!!
For information on keeping your HP and Compaq products up and running,
pleasevisit our Web site
at:
http://www.hp.com/go/totalcare

Sincerely,
Anna
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not beliable for any direct,
indirect, special, incidental or consequential damages in connection with
the useof this information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service, HP Upline. To
try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit
our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 09/27/2008 01:10:23 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: RE: FW atchdownload issue
===Information regarding the issue:
1. Current BIOS version installed: F.11
2. SysID (Can be found when booting into bios):
S/N: CNF83509L3
P/N: KS878AV
DV5Z-1000 CTO
3. For software/application issues include name and version of software:
4. For hardware issues include driver version and Device ID as listed in
Device manager:
5. Installed Operating System and Service packs (Also, please confirm us
whether the Operating System installed was bundled with the notebook or
using a retail version): WINDOWS VISTA HOME PREMIUM SP1
6. Did the unit ever function correctly? (If yes, when did the problem
start?) NO
7. Did you add or change anything around that time? NO
8. Additional information: (Eg: Added Software or Hardware, or
otherpertinent information)
THE NOTEBOOK HAS THE HARDWARE CAPABILITY OF RUNNING SURROUNDVIEW AND HYBRID
CROSSFIRE AS PER AMD AND AS PER IMAGE LINKS AND E-MAIL I HAVE EXCHANGED
EARLIER; UNFORTUNATELY, THE OPTION IS NOT AVAILABLEIN THE CURRENT BIOS
9. Has the unit been serviced? (If yes, when was the unit returned?) NO
10. Has recovery been run? NO
11.If yes, what type (Recovery Partition/F11, Customer Created CD/DVD, HP
CD/DVD)
12. Issue (Please provide all detailsand screen shots if possible): My
laptop has both the HD3450 dedicated and the HD3200 on board (as a part of
the 780G chipset) the HD3200 is integrated into the Northbridge (IGP), and
the HD3450 is an add-on card.
Here are the actual photographs of the two in theDV5Z notebook
HD3200 IGP as a part of the Northbridge:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1523.jpg
HD3450 (optional add-on card, cost $100 during order process to add this):
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1527.jpg
HD3200+HD3450+Turion:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1524.jpg
I need the HYBRID CROSSFIRE & SURROUND VIEW enabled, since that was the only
reason I bought the AMD PUMA platform (Turion+780G).
13. Troubleshooting: (include all steps you performed including any softpaqs
that were applied and any Diagnostics that were performed): UPDATED TO ATI
CATALYST 8.9

3229 S. ive
, TX 76109

Call me any day (except for Tuesday and Thursday)and any time between 9:00
am and 7:00 pm
Sincerely,

M.J. of
- TR Lead ResNet Tech
SOS Consultant
3229 S. ive,
, TX 76109

________________________________
From: [email protected]
[[email protected]]
Sent: Friday, September 26, 2008 1:46 PM
To: ,
Subject: Re: RE: RE: RE: FW: Patch download issue

Hello ,
Thank you for writing back..
I have reviewed your message, and it is apparent that this issue requires
the attention of our research and development team.
Please get back to me with the following information:
===Information regarding the issue:
1. Current BIOS version installed:
2. SysID (Can be found when booting into bios):
3. For software/application issues include name and version of software:
4. For hardware issues include driver version and Device ID as listed in
Device manager:
5. Installed Operating System and Servicepacks (Also, please confirm us
whether the Operating System installed was bundled with the notebook or
using a retail version):
6. Did the unit ever function correctly? (If yes, when did the problem
start?)
7. Did you add or change anything around that time?
8. Additional information: (Eg: Added Software or Hardware, or other
pertinent information)
9.Has the unit been serviced? (If yes, when was the unit returned?)
10. Has recovery been run?
11. If yes, what type (Recovery Partition/F11, Customer Created CD/DVD, HP
CD/DVD)
12. Issue (Please provide all details and screen shots if possible):
13. Troubleshooting: (include all steps you performed including any softpaqs
that were applied and any Diagnostics that were performed):
===Contact Information:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mail stop:
* Phone Number:
* Convenient Time for Callback:
NOTE: The callback hours are from 7 a.m. to 7 p.m. (MST), Monday through
Friday.
* Alternate Time for Callback, (if we are unable to makecontact the first
time):
Once the information has been updated in our database, our research and
development team will work on it and one of our technicians may contact or
update you on this issue.
Sincerely,
Sam
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[xxxxxxxxxx]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not be liable for any direct,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data.Stay connected and
protected with HP's newonline storage and sharing service, HP Upline. To try
it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit
our Web site at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
email. As a prudent reminder, do not insertcredit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 09/26/2008 10:20:21 EST
To: [email protected]
Cc:
Subject: RE: RE: RE: FW: Patch download issue
I spoke with AMD and they agreed with what I said....HP needsto enable
'surround view' in order to enable Hybrid Crossfire and I do have 2
cards...please read what I have written before sending me another canned
response!
I am sorry to say, but you are absolutely wrong.
My laptop has both the HD3450 dedicated and theHD3200 on board (as a part of
the 780G chipset) the HD3200 is integrated into the Northbridge (IGP), and
the HD3450 is an add-on card.
Here are the actual photographs of the two in theDV5Z notebook
HD3200 IGP as a part of the Northbridge:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1523.jpg
HD3450 (optional add-on card, cost $100 during order process to add this):
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1527.jpg
HD3200+HD3450+Turion:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1524.jpg
I need the HYBRID CROSSFIRE enabled, since that was the only reason I bought
the AMD PUMA platform (Turion+780G).
Please answer immediately.
Sincerely,

Sincerely,

M.J. of
- TR Lead ResNet Tech
SOSConsultant
3229 S. ive,
, TX 76109

________________________________
From: [email protected]
[[email protected]]
Sent: Thursday, September 25, 2008 2:12 PM
To: ,
Subject: Re: RE: RE: FW: Patch download issue
Hello ,
Thank you for writing back to us.
At thispoint of time, I would like to informyou that Hybrid crossfire is the
feature used in any system embeded with dual graphic cards. Also, let me
share that, The pavilion dv5z-1000 notebook consists of only one graphic
card of 256MB ATI Radeon(TM) HD 3450 Graphics.
Being this the reason, you may not be able to usefeature Hybrid crossfire on
your notebook.
Hopethe information provided is helpful to you and addressed your concern.
If you need further assistance, please reply to this message and I willbe
happy to assist you further.
Sincerely,
Stacy
HP TotalCare
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP does not assume any responsibility or
liability for the advice given and shall not be liable for any direct,
indirect, special, incidentalor consequential damages in connection with the
use ofthis information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service, HP Upline. To
try it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates, please visit
our Web site at http://www.hp.com/support .
HP does not require you tosend any financial data in your reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From: r. @ .
Date: 09/25/2008 09:15:18 EST
To: [email protected]
Cc:
Subject: RE: RE: FW: Patch download issue
I am sorry to say, but you are absolutely wrong.
My laptop has both the HD3450 dedicatedand the HD3200 on board (as apart
of the 780G chipset) the HD3200 is integrated into the Northbridge (IGP),
and the HD3450 is an add-on card.
Here are the actual photographs of the two in the DV5Z notebook
HD3200 IGP as a part of the Northbridge:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1523.jpg
HD3450 (optional add-on card, cost $100 during order process to add this):
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1527.jpg
HD3200+HD3450+Turion:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1524.jpg
I need the HYBRID CROSSFIRE enabled, since that was the only reason I bought
the AMD PUMA platform (Turion+780G).
Please answer immediately.
Sincerely,

M.J. of
- TR LeadResNet Tech
SOS Consultant
3229 S. ive,
, TX 76109

________________________________
From: [email protected]
[[email protected]]
Sent: Wednesday, September 24, 200810:22 PM
To: ,
Subject: Re: RE: FW: Patch download issue
Hello ,
Thank you for writing back.
, I would like to inform you that itis notpossible to usethe Hyrbid
CrossFire feature on these notebooks and ther is no option in the BIOS for
the settings.
If you need further assistance, please reply to this message and we will be
happy to assist you further.
For information on keepingyour HP and Compaq products up and running, please
visitour Web site at:
http://www.hp.com/go/totalcare
Sincerely,
Jackson
HP Total Care
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us.HP does not assume any responsibility or
liability for theadvice given and shall not be liable for any direct,
indirect,special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connectedand
protected with HP's new online storage and sharing service, HP Upline. To
try it FREEfor one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, includingtechnical information updates, please visit
our Website at http://www.hp.com/support.
HP does not require you to send any financial data in your reply to this
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-----Original Message-----
From: r. @ .
Date: 09/24/2008 17:58:30 EST
To: [email protected]
Cc:
Subject: RE: FW: Patch download issue
I am sorry to say, butyou are absolutely wrong.
My laptop has both the HD3450 dedicated and the HD3200 on board (as a part
of the 780G chipset) the HD3200 is integrated into the Northbridge (IGP),
and the HD3450 is an add-on card.
Here are the actual photographs of the twoin the DV5Z notebook
HD3200 IGP asa part of the Northbridge:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1523.jpg
HD3450 (optional add-on card, cost $100 during order process to add this):
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1527.jpg
HD3200+HD3450+Turion:
http://img.photobucket.com/albums/v200/sthulin/dv5z/IMG_1524.jpg
I need the HYBRID CROSSFIRE enabled, since that was the only reason I bought
the AMD PUMA platform (Turion+780G).
Please answer immediately.
-
Sincerely,

M.J. of
- TR Lead ResNet Tech
SOS Consultant
3229 S. ive,
, TX 76109

________________________________
From: [email protected]
[[email protected]]
Sent: Wednesday, September 24, 2008 1:03 PM
To: ,
Subject: Re: FW: Patch download issue

Hello ,
Thank you for contacting HPTotal Care.
From your E-Maildescription, I understand that you would like to get a BIOS
updateso that you will be able to use the feature of Hybrid Crossfire on
your notebook. Let me assist you in this regard.
, I wouldlike to inform you that Hybrid crossfire is the featureused
in any system embeded with dual graphic cards.
But the pavilion dv5z-1000 notebook consists of only one graphic card of
256MB ATI Radeon(TM) HD 3450 Graphics. Hence, I am afraid to inform youthat
it is not possible to use the Hyrbid CrossFire featureon these notebooks.
I regret for theinconvenience this might be causing to you in any regard.
I hope the above information is helpful to you and addressed your concern.
If you need any further assistance or clarifications, please reply to
thisE-mail. We would be delighted to assist you.
Sincerely,
Sophia
HP Total Care
Our advice is strictly limited to the question(s) asked and is based on the
information provided to us. HP doesnot assume any responsibility or
liability forthe advicegiven and shall not be liable for any direct,
indirect, special, incidental or consequential damages in connection with
the use of this information. Always back up your data. Stay connected and
protected with HP's new online storage and sharing service,HP Upline. To try
it FREE for one year, please visit:
http://redirect.hp.com/svs/rdr?TYPE=4
le=en_us&bd=pavilion&c=none>
&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none
For more information, including technical information updates,please visit
our Web site athttp://www.hp.com/support.
HP does not require youto send any financial data inyour reply to this
email. As a prudent reminder, do not insert credit card details or other
financial information in any e-mail replies.
-----Original Message-----
From:[email protected]
Date: 09/24/2008 11:24:54 EST
To: [email protected]
Cc:
Subject: FW: Patch downloadissue
This message has been rerouted to you by the HP.COM email Router.
Ifthismessage has been sent to you in error, please send it back
to the Router mailbox at HPCOM REROUTER per the HP email
directory. (R.C.ID 2604778-3508275-0924:1738-RH)
Originalmessage follows:
-------------------------

-----Original Message-----
From: HP Software Web
Sent: Friday, September 19, 2008 10:25 AM
To:HP Software Web
Subject: Patch download issue
Here is a message from a customer, generated from this URL:
http://www.managementsoftware.hp.com/contact/feedback.html
Sent: 2008-09-19 17:25:24Z (GMT)
First name:
Last name:
Title:
Company name: Mantikos Inc.
Address 1:
Address 2:
City name:
State name:
Zip code:
Country: United States
Email address: r. @ .
Phone number:
Fax number:
Subject: Patch download issue
Mgmt customer emailsubmit: Submit >
Send to: 1050
Form url: http://www.managementsoftware.hp.com/contact/feedback.html
Form owner email: 1050
Area text: Management Software
Area link: http://www.managementsoftware.hp.com/
Contact link: http://www.managementsoftware.hp.com/contact/index.html
Form domain: HP Management Software
Response policy: We have received your e-mail and it has been assigned
to one of ourqualified representatives for review. You may not receive
apersonal response, but your feedback will be forwarded to the
appropriate organization. For general information on HP products, you
may also call the HP Customer Care Center in the U.S. at 1-800-752-0900,
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of the U.S., please contact your local HP sales office
Signature: HP Management Software
Lang: en
Cc:us
Page title: Feedback
Comments:
We have multiple DV5Zs here with HD3450 andneed HP to enable HYBRID
CROSSFIRE vis theBIOS. You have handicapped the hardware we have paid for by
disbaling the HYBRID CROSSFIRE this needs to fixed immediately viaanew BIOS
release

unlike some ppl, I have a job that keeps me busy
so glad I could be of f***ing help

 

Thank you for the faith and support! and thanks for understanding that work can sometimes prevent you from doing what you really wanna do!
sounds like you are only other person here with a REAL job...lol

 

Havent had a chance to even see the AMD undervolting guide let alone make it to my liking

 

Yes, cause that is my priority vs yours
I would rather have CROSSFIRE, while you would rather make comments bout ppl who try and help

 

Seriously, what the hell is wrong with people? Every forum I go to, it's swarmed by a-holes that just have to discredit everyone and make everyone's life less pleasant. Whenever someone tries to help, they get insulted. Is there a purpose to that, or are some people really just so petty that they take the opportunity of an anonymous forum to make the world a worse place?

People don't HAVE to help you. People don't HAVE to be at your beck and call or fix their opinions to your liking or prioritize their busy lives to suit your whims. If someone even so much as says that they might, maybe help you in some small way that takes even a minute from their day without any pay to them.... say thank you. Jesus.

 

I'm always grateful for whatever help comes in the way, however, reading those emails, it's not like there's anything new about them. If you read pages before this one, you'll find that there are others who've done pretty much the same and got the same responses.

Well as for the undervolting guide, the reason for my grumpiness is that others have also been asking the same thing, "How come it works for you while for the rest it doesn't?"

Instead of replying at the attacks, he can easily just answer that question. "I have no idea, maybe because that guide isn't that much authentic" or something, instead of leaving people hanging on the line, telling the truth helps more.

This just doesn't go to Mantikos, but to everyone else who does the same.

@Xodarap: "People don't HAVE to help you. People don't HAVE to be at your beck and call or fix their opinions to your liking or prioritize their busy lives to suit your whims. If someone even so much as says that they might, maybe help you in some small way that takes even a minute from their day without any pay to them.... say thank you. Jesus."

I'm pretty sure I know this, thats why I'm also trying to do things on my own. It just so happened that I found his guide that people seemed to find not working and commented on it.

 

Please show me one page where HP acknowledged the existence of both the HD3200 and HD3450 in written, show me one update from those ppl, show me someone who has contacted AMD as recieved responses from them as well...I am pushing evey week, every day...so please relax, this is as much a test of my patience as it is yours!
Moreover, the guide I made, is WIP (as stated in the guide itself) I still (unfortunately) have the time to fix it up to where I want it to be
and btw, there is a guy on the AMD UnderVolting forum that had his voltage reduced to 0.8V, so neithe is it fake, nor is it BS, nor is it something I dreamed up...its A WIP....as in not perfect!
Its a 1/2 *** guide, not the freakin bible!

EDIT:
Obv, you dont want the CROSSFIRE issue to be the emphasis, since you dont have the HD3450...it FINALLY makes sense...I understand your pt of view, but please realize, we are walking down different paths here in that case

 

Marc, I wasn't meaning to point a finger at you. I was much more concerned with SMAN's comment about just trying to drum up rep. Impatience, on the other hand, is always understandable.

Still, whether his help is effective or not doesn't matter; what matters is only that he's trying to help. He doesn't have to come in here and share his results. Nor is he under any obligation to figure out how others can share in his undervolting success.

 

Wow, it seems like no one has heard of sarcasim. Anyways, on the issue of rep power, it doesn't show me at 5 or anything, it says i have 1 just like allmsot everyone else.

 

If you leave your mouse hovering over the green dot next to your rep pwer it will give you statement like you are on your way to blah blah, whereas mine would say I am getting know, whereas for some one with none it would say he/she is an unknown quantity...because for every 10 rep pts, u get 1 green dot...
you can check how many you have by trynna give yourself a rep point and it will tell u how many u have...I have 4...I believe you have 5...cause ur green dot had the same message as mine before I gave you a rep and now its different.
Anyhow, sorry if I misconstrued your sarcasm for str8 hate, I am sorry the work is getting to me!
Trust me, I am honestly trynna get the HYBRID CROSSFIRE working desp.

 

I can't wait for hybrid crossfire too, namly so that i can turn off the 3450 to save power when i'm running on batteries. I may have drummed up a developer contact for this too. They want me to send my dv5 to a specific tech at the corporate facility in texas so they can see what is causing the bug with their smartprotect drivers. Might be an interesting path to take to see if he can shed some light on bios updates.

 

Hey peeps,

Sorry quite a lot to read through, I was wondering which of the dvt5 range has the 9600GT DRR 3 version?

 

grh3y: This is the dv5 *z* thread. You want the dv5 *t* thread over there
http://forum.notebookreview.com/showthread.php?t=277341

 

Thanks mate.

 

The main reason I didn't get 3450 was during the time of purchase, no one has the crossfire working yet. In the event that the issue gets fixed, I'm ordering a new dv5z right away. My brother can keep this.

Anyway I hope we're clear now, no personal attacks. Yes we do have different point of views but we're all still on the same side here vs. HP

 

Yes, nuthin personal...and if I disappear, I am still on it!

 

Oui, so i got off the phone with my case manager today. They are sending me another dv7z to replace the one that arrived friday. This will be the 4th hp laptop in 3 months. God bless those extended warentee plans, but curse their build quality.

 

Anything new on the dv5z crossfore issue from anyone?? bumpity bump!!!

 

Did you even try reading? Go a couple pages back -- I don't see how you can miss the LOOOOONG post from Mantikos.

Summary: It's still vague, but they say they're looking into it. Concessions: 1) Yes, there IS a 3200 on the board; 2) there should be a BIOS entry to enable it; 3) HP tech don't really know what they're doing...

 

I'm also finding that my SSD, which is supposed to have a 170MB/sec max read rate, is topping out at 133MB/sec. Someone on the OCZ forum mentioned that IBM Thinkpads restrict their SATA ports to run at 150MB/sec max, as a power saving measure. It's beginning to look like HP has done something similar here. Can anyone else verify if this is the case? You don't need an SSD, just a regular hard drive with a 8 or 16MB cache ought to prove it. Measure your burst read speed for 8MB worth of data (with no other processes active).

 

You do know that regular SATA tops out at 150MB/sec while SATA2 goes up to 300MB/Sec? With that said, i'm pretty sure there was some spec i was reading that said these laptops only have a sata1 port.

http://en.wikipedia.org/wiki/Serial_ATA

 

The Puma chipset supports SATA2 300MB/sec. It's possible that I'm just seeing a speed limit inherent to this OCZ drive, despite their claims of 170MB/sec top. But it may also be yet another aspect of the chipset that HP intentionally crippled. Dunno, trying to find out.

 

what value of MB are they using? it could just be like the capacity of drives where it says 120 and it's only 110...

 

First, let me state that when the Puma platform came out, what really impressed me, besides the graphic power of the IGP (3200), was both the crossfire feature between the 3200 and the 3450 and also the Power Express of only using the 3450 when it was needed. AMD really provided a good platform and I thought that the OEMs would really push this. However, HP at least, did not enable this.

And I wish you all the luck in getting HP to enable crossfire for your laptops if HP can/will.

But how do I say this nicely without getting a flame war sent at me.

You did not buy the crossfire feature and HP is under no obligation to provide it to you on the laptops that you bought. When you bought your laptops, you had a choice of either the 3200 or the 3450 but there was not a choice of the 3200 AND the 3450 with crossfire enabled. The fact that there is 3200 silicon on your northbridge that possibly can be enabled does not mean that you bought the feature.

You may have bought your laptop with the 3450 with the expectation that crossfire was enabled, but HP never mentioned this when they advertised their laptops and HP never committed to provide this on their current models.

I mentioned this since from the tone of a number of the posts, a number of posters believe that HP somehoe failed to provide this and IMHO, this is not the case. Now, you as consumers have the final say. You are entiled to decide to never to buy another laptop from HP unless they "fix" it.

What would really be upsetting is if HP now comes out with an new Dv5z model that does have crossfire enabled but does not enable the current models.

 

TorontoGuy: Having read much of the thread, it seems to me that the issue is that HP did advertise the feature and sowed the seeds of expectation in many of these eventual buyers.

 

If HP did, then I apologize.

I know that AMD really pushed this feature when they announced the Puma platform in June and the media really picked up on it as one of the main differentiators between the Puma and the Centrino 2 platforms. But it was always up to the individual OEMs whether to implement it on their laptops or not.

 

I have a new DV5Z with the 3450 graphics card and it runs great. I just downgraded it to XP which has resulted in an easy 2x speed increase in almost all functions. This was necessary for some software I was running.

I have all functions operating except 1 and HP tech support acts like the question is from Mars even though it is documented on their own web site.

Here is the issue: The speaker light indicator (quick launch panel on the keyboard) does not function properly. When you start the machine, it is white (indicating speaker on) but as soon as the XP logo screen dissappears it changes to orange. It still works in turning the speaker on and off, but no longer changes color to indicate such.

If I load the latest driver and codec from IDT - the light stays white but sound no longer works - error message in device manager says "driver could not start". Tried manually starting the driver through adminstrative services in control panel - but that does not work. As soon as I go back to the old driver - sound and volume work great - but the indicator light is now orange all the time.

Has anyone sucessfully downgraded to XP and gotten this to work? Can you specify the driver? Any help on this would be greatly appreciated as this is the last little hurdle to clear.

Please feel free to email me directly at: thx1326.at.swbell.dot.net.

Thanks in advance.

Warp

 

So... I have the DV5z with the ATI3450 graphics card and zm80 processor. This may be a stupid question - but what is crossfire and how do I implement it if I need it. No settings in bios to change anything with video. I have the latest ATI drivers and Catalyst from the ATI web site installed - but still no idea what crossfire is??

Thanks is advance.

 

You can browse through 94 pages of posts in this thread and it comes up quite a few times, mainly that it does not work on (yet?) on the DV5z. LOL

Briefly, as envisioned by AMD, (I paraphrase)

Normally, you have either a IGP (a low end graphic processor) embedded on the chipset or a discrete GPU(a medium to high end graphic processor) on your laptop, but not both.

Crossfire was built to allow the you to have both chips, the IGP (3200) and the Discreate GPU (3450) worked together to give you a better visual experience, mainly for gaming. What it does is, the first frame is produced by the 3450, the second frame by the 3200, the third frame by the 3450, and so on. This would allow you to play higher level games (notice, I didn't say the highest level) at higher resolutions, than would be possible with the 3450 alone.

Alas, as has been document throughly on this thread, HP, for whatever reason, has not enabled crossfire on the DV5z.

If you didn't buy the DV5z with the expectation of using crossfire, then don't worry about it. You still have a decent GPU in the 3450, it just could have been better if it had been paired properly with the 3200 using crossfire. And if you don't game on your laptop you wouldn't notice the difference anyways.

 

There's another side to this that you're missing, tied to crossfire but more important IMO. That is, you were supposed to be able to configure Powerplay and have the system switch automatically to the 3200 on battery power, and back to the 3450 when plugged in to AC. I don't care about crossfire, but powerplay would have made a big difference for battery life.

 

Agreed, but on this thread, most of the discussion has been on Crossfire. I would expect that if Crossfire doesn't, PowerXpress wouldn't either but I would have to leave that to people who have a DV5z to verify

 

Yes, that's all correct.

But I believe if a company as HP announce a product line, advertising it under the official name, in that case PUMA, and without mantioning that there are missing features from the official specs and abilities of the platform. Whats more, thats the main main features, that makes buyers in fact buy the product.. HP knows that very well. When they say DV5z with the new AMD's PUMA platform, without adding the exception of super main things like missing crossfire, power express.

If you see my point.

 

LOL, sorry, i'm lazy...but i claim some defense seeing as i've been reading this thread forever now, and a while back i wasted a whole day at work reading every single post from #1 all the way through....anyhow thanks for the repy! Personally, i think i give up, if anyone ever does figure out how to make it work, it'll probably be some bootleg operation where you have to flash your bios using the bios from another model laptop, and risk frying your board or something..

 

Holy Cow!!! I didn't even think about that!!! AAARRGGHHHH!!!! I'd sorta given up on the idea, but now, i really want this to work!!! POWERPLAY, i must have it!!! I wonder if it'll even be worth it to start up a case w/ HP?? maybe if a couple thousand of us called hp and all got case numbers then they would take notice....you know what, i'm gonna take the first step, tomorrow i bring in my laptop, and i'm calling HP and getting a case established, even though it'll probably be some clueless tech spouting nonsense, at least if HP sees alot of cases about it, they'll have their techs or R&D people try work on it.....

 

On some levels, your post is "technically" true. However, in spirit, it's just plain wrong. The market is NOT so cut and dry as people think, and neither are businesses, business models, or corporate behavior. Sure, they aren't spending investor money or something that will get them sued into bankruptcy, but ALL products are required to live up to reasonable expectations, in all fields.

Think of it this way: If I sold cars on a car lot, and I sold, say, a manual Honda Civic with no express guarantees of any kind -- even a clearly-stated contract that said I made no guarantees of its abilities or performance -- but the top three gears didn't work... I would be violating this code. My customer has a reasonable expectation that due to the "hardware" of this car, it should have more than two or three gears (and be able to use the freeway). Further, if I had personally "locked out" these top three gears ("I was worried it might overheat" ), I would be in a lot of trouble! Especially, again, if I hadn't told my on-site mechanics about it or how to fix it!

These considerations OVERRIDE *all* contracts, warranties, and expressions. I could write in my contract -- and make the buyer sign it -- that the car wouldn't even start. But it wouldn't be binding if I sold it under the impression that it would. It's not *just* bad business practice; it's refundable under law.

I, for one, will be getting my refund soon if this problem isn't worked out.

 

niki b

I don't believe that HP was selling the dv5z with the PUMA moniker attached. I may wrong but I don't remember seeing it. We were all excited by the hype (including myself) when AMD announced the PUMA platform, but even AMD has stopped referring to Puma and are just calling it Next Generation computing now.

And I can not get my head around what qualifies a configuration as a Puma platform anymore. When it was announced, it was associated with a ZM processor, a 3200 IGP, with or without a discrete graphics card (3xxx series) and with ATI Hybrid Graphics (CrossFireX, PowerPlay, PowerXpress). We all could hardly wait to get our hands on one. Actually, not me, I had just bought a TL-58 and it was good enough for my needs, but I would certainly want one when I bought my next laptop.

But then, all the lower end configurations came out. What if it doesn't have a ZM-80 but a RM-70? Does a QL-60 still qualify? How about a SI-40 (give me a break - a Sempron)?

So it's not the processor that defines a Puma.

How about the graphics card (discrete or integrated). If it has a 3200 or higher in it, is it Puma, but what about a 3100 (which Toshiba is pushing).

Is it based on the chipset? If it has a 780 chipset, is it a Puma. But what happens if it doesn't support CrossFireX or PowerXpress like the dv5z as it currently stands today. Is it still a Puma?

Don't know and AMD is no help since they no long push the Puma branding. Try to find it on their website. Other than old news clippings, you just get the Next Generation platform.

Actually, its probably "all of the above" since AMD claimed 100 design wins for the Puma platform

Really, AMD needs to take a lesson from Intel and their Centrino and Centrino 2 branding.

Bottom line, all Puma was, was Marketing Hype to the industry and the techies back in June when the new laptops came out.

Mind you, my next laptop will probably still be a "Puma" since all I require is the 3200 IGP so CrossFireX and PowerXpress don't come into play for me

Now, with all the hype back in June, the engineers and decision makers at HP obviously knew about CrossfireX, etc. and deliberately chose not to included it. Why, I don't know but it wasn't an oversight for sure. Also, I have not been able to find other vendors which include this functionality in their "Puma" laptops. I don't mean announcements, but included in product descriptions of a particular model.

Enough of my ranting.

Xodarap

I would view the car example more along the lines of an engine company promoting how powerful its engine is to the industry press. But when a car company actually builds the engine into their car, they put a governor on it so it can't go over a certain speed. Now a car enthusiast may have read in the industry press how powerful this engine is, and expected it to go faster. But is the car manufacturer required to take the governor off and make it go faster when they did not mentioned it their sales brochure. Of course, after taking it out for a test drive, the car enthusiast can always return it (as you mentioned in your post of getting a refund) if it does not meet his particular expectations.

 

Right after I posted this, Toshiba comes out with a CrossfireX. LOL

http://www.toshibadirect.com/td/b2c...305D_S6886&utm_source=Froogle&utm_medium=Feed

Thanks goes to allfiredup who found it.

http://forum.notebookreview.com/showthread.php?p=4069209#post4069209

This is certainly encouraging. If Toshiba is coming out with it, HP should respond by providing it, hopefully retroactively to their current models. If not, then people at least have an option, they can switch to Toshiba.

 

good stuff, to bad it's a slightly different chipset.

 

The Asus M51Ta has PowerExpress, but no Crossfire because apparently the HD3650 they ship doesn't support crossfire. I thought about getting that instead, but the screen rez was too low. And now, looking at the Owners Lounge for that thing, it looks like Asus still has to get bugs worked out of their BIOS. (Same story with my M6Ne, I went thru 5-6 BIOS revisions before the fan worked properly...) So no real regrets there.

Yeah, let's see if Toshiba can shame HP into doing the right thing.

 

HP's support site finally lists the F.12 BIOS...please upgrade if you dont already have it

support.hp.com

 

Does this new bios include the hybrid crossfire and powerplay capabilities that we are all so desperately awaiting??

 

Unfortunately not..

 

No this one just adds fan control, nothing special bout that cause i don't think it works anyways.

 

what kind of fan control? my current f.08 bios already had the option to keep the fan on, is this something different?

 

ohh, for some reason i thoguht I read that the earlier bios didn't have the fan allways on option. Despite having that option ticked on both the dv5z and the dv7z, neither one keeps the fan on all the time for me.

 

yeah, i had F.11 and just installed this F.12, and it's the same option wise. still has option for fan always on. it just fixes a few bugs, they are explained on the page where you download the new bios.

 

anyone can recommend a good means of protection? I was thinking something like a clear protective film to protect the outside cover?
Apparently a lot of places don't carry those products for our model.

 

I'm looking for the part numbers for the HP 12 cell battery and HP extended capacity 6 cell battery for the dv5z, anyone have this info.?

thanks-