*HP dv6t & dv7t Select Edition / Quad Edition (6XXX series) Owners Lounge*

HP is such a sh*tshow. After I talked to them (HP Parts), they told me that it had been corrected (the fact that the part shows up as being in stock online). Obviously not.

Btw I hear that the dv7t comes with two caddies, just missing a SATA cable for the 2nd harddrive. Wonder if we can just go out and buy a cable

 

Hmm. My DV7t was ordered on 3/22 and is supposed to ship today. That doesn't give me much hope!

 

Tx! good info to have. You did stuff that eat battery, Nice! +1

 

I did about 3 1/2 hours of watching videos, installing programs, and web surfing on a full battery and it still said I had an hour and a half or around 30% left when I plugged in the power adapter.


Here's kind of a dumb question I have for someone. Is it bad to block the vents when the computer is in sleep mode? I'm just wondering if I should do a full shutdown before I put it in the case?

 

Online it says 'call for availability'.
So I called to verify availability. Apparently that was a waste of time.
But, from the sounds of it, my 4-11 hardware shipment will be here long before my 4-08 computer shipment.

I'll probably see one on eBay for $10 the day after my hardware kits ship.

 

Ugh, Ordered dv6t quad on 3/14, supposed to ship 3/28 then pushed to 4/5... now we're looking at 4/19 (hopefully). ... At least I'm getting a 10% discount.. I guess.

For the record, 2630QM, 6770, 8GB, 2 batteries, 750GB 5400RPM (replacing with SSD), Wireless+Bluetooth.

 

I'm sorry, but how is that real world usage? You might as well have been playing a game...

 

Use hibernate and you are fine

 

"What can safely be expected doing nothing insane at either end of the spectrum" ... YOUR definition may be different.

 

Estimated delivery Apr 6, 2011 by 10:30 AM (fedex)
its already in houston......30min away.... im so excited

 

My dv6t was supposed to ship yesterday but instead I got a delay notification until 4/11.my questions is what does product constraint mean, this was the excuse for the delay.

 

Dude, that sucks! Sorry to hear that. FWIW, that puts you past my "Expected" date of 11 April for a dv6, 2720QM, 6770, 8gb, 9cell, 750gb 5400, wifi/bluetooth. Ordered 26 March. Not looking good for all of us!

 

yall ready for some 2820 benchmarks tomorrow

 

Ugh same here. I ordered on 3/13, got delayed twice and estimated date is now 4/19. I also stuck with the 750gb 5400rpm because I have a 120gb SSD waiting. Looks like they're short on 5400rpm hdds because many people who ordered after 3/13 with the 7200rpm already got theirs. How irritating.

 

nah, mine was 640gb 7200rp

 

=( Sorry to hear about everyone's delays. I just got a delay email for the original order that I called and canceled last night. That order was called in 3/21 -- est ship date was 04/04 -- delayed to 04/15. (Even though I canceled it last night...) I also placed a new order last night (04/04), for the upgraded video card, and the est build/ship date I got was 04/25... Which is 3 weeks from now. Meaning... it'll essentially have taken me from 3/21-4/25+ to get my new dv7t QE...

*sigh* I just want my laptop >.<

 

Well I have been reading since page 3 and ordered my DV6t QE on the 15th. I was excited because so far from what I have seen, it is a great machines for the price. I got the first delay email last week saying my ship date was pushed forward to the 5th of April and that it would go out no later than 7 business days from the original date. I figured "what the hell" I could wait a week longer since had already been about two weeks. Today I got a second delay email though :/

Dear Valued Customer,

Due to continued product constraint of one or more components in your custom PC, we will be unable to ship your order on the revised estimated ship date. We expect your PC to ship on 04/19/11. Your response is now required within three business days to accept this delay if you still want this order to ship. If we do not hear from you within three days, we are required by law to cancel the unshipped order.

Please respond either by email or calling our toll-free customer service number at (866) 217-6014. Customer service is available between 7:00 A.M. - 2:00 A.M. (ET) Monday through Friday and 10:00 A.M. - 7:00 P.M. Saturday and Sunday. Due to the additional delay we would like to offer you a 10% discount off of your custom built computer. Please accept our sincerest apologies for any inconvenience this additional delay has caused. We thank you for your patience.

Regards,
Regan Manning
CTO Customer Advocate
HP Home & Home Office
www.hpdirect.com


Now I am not sure if I am just going to cancel and order something else or wait ANOTHER two weeks.

 

So, has anybodies laptop with an est. ship date of 4/4 been shipped.

 

Well, I'm somewhat satisfied. Called customer service and got a little bit of help after I talked to a manager.

The first guy I talked to just said "I promise it will be there soon" and "The laptop is getting a technical upgrade, you will be getting the latest and greatest due to it" but couldn't tell me what the "technical upgrade" was. I told him that his word meant nothing to me and that I wanted something in writing.

I don't have anything in writing, but i'm a little less inclined to cancel at the moment. HP better hope that their competitors don't come out with a better deal in the meantime!

 

My dv6 just got delayed FOR A SECOND TIME. Ordered on 3/14, delayed to 4/5, delayed to 4/19. I'll at least get another 10% off (and if I get my way, even more). This is ridiculous. Btw, 7200 rpm.

Here is the letter:

Dear Valued Customer,
Due to continued product constraint of one or more components in your custom PC, we will be unable to ship your order on the revised estimated ship date. We expect your PC to ship on 04/19/11. Your response is now required within three business days to accept this delay if you still want this order to ship. If we do not hear from you within three days, we are required by law to cancel the unshipped order.
Please respond either by email or calling our toll-free customer service number at (866) 217-6014. Customer service is available between 7:00 A.M. - 2:00 A.M. (ET) Monday through Friday and 10:00 A.M. - 7:00 P.M. Saturday and Sunday. Due to the additional delay we would like to offer you a 10% discount off of your custom built computer. Please accept our sincerest apologies for any inconvenience this additional delay has caused. We thank you for your patience.
Regards,
Regan Manning
CTO Customer Advocate
HP Home & Home Office
www.hpdirect.com

 

Aw man, Wade that totally blows. If you were to order something else what would you consider ordering? For me, the decision process was like -- well, this is the laptop I REALLY want, I spent ages researching and mulling over it and I'm willing to wait. But I'm not the most patient person and I'm sure everyone I know is probably sick of hearing me complain about being so frustrated with all the delays.

 

Any word on the Envy keyboard?
If it can be loaded on a DV7....I'm going that route....

 

In terms of SSDs, what do you all think of this at a $200 price point?

Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)

 

So is the 10% off also on any extended warranties you orderd with the laptop, that may make a big differance rather I go for waiting for this, or ordering an Alienware M11x.
Can anyone compare the ATI 6770M and the Nividia GT335?

 

A sata III SSD for $200 is a great deal, that I may take advantage of with the $ I save with the 10% off deal.

 

Playing with my dv7 with bluetooth, I noticed HP installed a broadcom wireless card into the laptop, unlike the promised Intel card. Sucks for me, I'm going to have to order another one to get this widi I want so badly.

 

Not comparable. The 335m in the m11x will get about half the score in 3dmark 06, 11, etc. It should also be due for a refresh soon - or potentially even be refreshed as a 14" model.

 

Yeah I looked around a lot and this was the best deal I could find. Not to mention I actually liked how it looked, and for the price it was a done deal. Although I need a laptop sooner than later, for school and work. I am not sure what I would be switching over to, I will have to take a look and see what I can find. Unless they end up taking at least ten percent more off of the ten percent offered in the email I will likely just cancel. It sucks, but I cant wait around eight years to get my new hardware.

 

Thanks, I was hopeing that it would be at least comparable so I could at least look at getting it, however if its that much weaker I guess I wount. Maybe Ill look for something else to use as a argueing tool with HP.

 

I had a 1st gen M11x myself, but got rid of it recently. Nice and portable, but the 6770m and sandy bridge are so much better performance-wise.

 

You should just take that 10% and also try to get a $50 refund since the 8gb ram upgrade is free. Go to live chat and ask assertively. Something like: "I see that the 8gb ram upgrade is free. Can I get a refund for the difference or the upgrade applied to my order?" Worked for me.

It's a pretty nice deal for 2 extra weeks of wait. Also I'm sure they're giving themselves room when they say 4/19.

 

I hope your correct, I just got done with a chat and she said I did get free 2day shipping because of the delay, and the 10% off was just on the laptop not on the warranty I ordered at the same time. I will try getting the 8gb ram change in a few minutes so it doesnt look like I just will keep contacting them untill I get what I want but just noticed it on the websight.

 

I decided to cancel my order for the dv6 quad edition. Mine was to ship on April 11th. When I looked around at some other laptops I see that some offer 1920x1080 resolution as well as external SATA/USB connections. My dv5t at 15.4 inches, which is two years old has a resolution of 1600 x 1050 and an external SATA/USB. How else would I make a clone of my hard drive if I wanted to upgrade to a larger hard drive. While the price seemed pretty good, and the unit looks nice (saw it at Costco) it is missing some things that I think are really important.

HP offers some of their business laptops with 1920/1080 at 15.6 inch and they also offer an external SATA drive connection. Perhaps a bit more in price but worth the consideration.

 

Has anyone who has the new dv7 had issues with the wireless card? I have an ATT wireless router/modem combo (wireless G) and have had spotty connections with it. All other computers are fine connecting. I have hard wired it and downloaded the windows 7 updates (SP1, etc.), but it hasn't fixed it, and I haven't had a solid connection since I recieved it at 1pm today. Any suggestions?

EDIT: I enabled the Intel MyWiFi, so far it's working; I'll update tomorow..Let me know if anyone else has had difficulties.

 

Mine was first 3/25, then 4/5 its almost here now

 

Just to add my pain. Ordered on 03/13/11 and delayed to April 5th and then I received the 10% off email today with new delivery of April 19th. I am part of the cancelled Envy 14 with radiance in January and then a faulty SB DV6T Quad in February so this is becoming quite the undertaking to get a laptop.

HP Pavilion dv6t Quad Edition customizable Notebook PC
• Genuine Windows 7 Home Premium 64-bit
• 2nd generation Intel(R) Quad Core(TM) i7-2630QM (2.0 GHz, 6MB L3 Cache) w/Turbo Boost up to 2.9 GHz
• 1GB Radeon(TM) HD 6770M GDDR5 Graphics [HDMI, VGA]
• FREE Upgrade to 6GB DDR3 System Memory (2 Dimm)
• 160GB (Solid State Drive Flash Module)
• No Additional Office Software
• FREE Upgrade to Norton Internet Security(TM) 2011 - 15 Month Subscription (activation required)
• 50% OFF!! One 6-Cell and One 9-Cell Lithium-Ion Battery
• 15.6" diagonal High Definition HP BrightView LED Display (1366x768)
• Blu-ray player & SuperMulti DVD burner
• HP TrueVision HD Webcam with Integrated Digital Microphone and HP SimplePass Fingerprint Reader
• Intel 802.11b/g/n WLAN and Bluetooth(R)
• Standard Keyboard
• HP Home & Home Office Store in-box envelope
Estimated build date: March 25, 2011

 

Just received err.. was told I was receiveing a $30 credit for the 8GB RAM that I had to pay for. The online rep told me that she was processing the change and that it would show up once my order ships, has anyone else heard this? The process was extremly harmless and a polite request was all that was needed.

 

Yeh I got this except they gave me 50 . Many got $60. Was your rep named Beth?

 

nope, Candy V. hahah, but for as easy of a $30 as it was, im not complaining.

 

i really think how they react is completely dependent on what coupons have already been applied - if you had a $500 coupon, good luck squeezing anything else out of the delay... if you had no coupons on the other hand, u'll probably be offer like $100 for the shipment delay, then another $80 for the memory difference or something... >_>

 

And then, when you receive your laptop, the promised credits will not be given, you'll be disappointed, you might complain, but mostly, you'll just forget it and move on....

Or do you have anything to show the credits really HAVE been given?

 

At this point I have no idea what will come first. I paid for 2 day shipping for the caddy because I thought the laptop would arrive first. *sigh*

 

It's fine to put it in a case (and block the vents) if it's in Sleep Mode. It's basically off. Very low battery drain + cpu + gpu aren't running so really no heat is being generated, and thus the fan won't be blowing either.

The risk is if it doesn't go to sleep (for whatever reason) or it wakes up, then yeah it'll overheat causing the laptop to power off. Had it happen to me once a couple of years back. Could have sworn I put it to sleep, but it wasn't. I don't think I've ever encountered this problem with Windows 7 though.

 

they do give the credits they promise. i was very skeptical at first, but they do pull thru.

 

Haha I bet a "technical upgrade" is the B2 --> B3

Sorry man, but the CSRs are useless. I doubt they could even identify the parts (cpu, gpu, ram, ssd/hdd, etc) of a computer, much less tell you what the parts do.

HP seems to have absolutely no internal communication. Parts are a separate division. Laptops are put together in China. The CSRs can't tell you what the status of your build is, change your order, or even tell you what parts are out of stock...I doubt they even have access to that information.

So when they say a "Technical Upgrade," I doubt they have any understanding of what that means.

 

Same. 7200rpm 640gb.

 

Same here also.

 

That's the same thing the CSR told me, won't get email confirmation of any additional discounts (discounts I received after I had placed the initial order) until the order ships.

 

Well mine got delayed again as well. Ordered 3/13, est ship 3/25 > 4/5 > 4/19. At least i got the 10% off for the 2nd delay... i think i'll put it towards a SSD upgrade

 

I wonder what they mean when they give you an additional 10% discount. Is it:

10% of the original Amount
or
10% off of the current Amount

i.e. 1:
MSRP: $1200
Original 30% discount = 360
10% off of the 1200 = 120
So 1200 - 360 -120 = 720
or
i.e. 2
MSRP: $1200
Original 30% discount = 360
1200 - 360 = 840
10% off of 840 = 84
840 - 84 = 756

Eh most likely it's off of the current amount. (In case anyone is thinking about canceling and is comparing the price to some other laptop they want to get).