Well, today came and went with no notification of delay or shipment. I just got out of a chat session and they didn't have any info available if it shipped or got delayed. FWIW, it's a dv6 with the 2720, 8gb, 6770m, 9 cell, standard dvd writer, and 720gb hd. Order date was 3/26, scheduled shipment was today
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So I'm trying to log into the Customer Service Center so I can do a live chat to see what the deal is with my laptop and when inputing my order number it says invalid login number... How can this be? I got the number directly from the my orders page on HP's website. I'm starting to get a little irritated with this whole situation. I know it's not entirely HP's fault but this is getting ridiculous. Is there another way to get into a live chat other than logging in to whereismyorder.com?
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https://suth.ehosts.net/NetAgent/HPChatLogin.aspx?ROUTEIDENT=Chat%20Customer%20Service
To track your order, click here:
https://www.shopping.hp.com/webapp/shopping/order_status_sign_in.do?jumpid=in_R329_prodexp%2Fhhoslp%2Fsplit%2Forderstatus -
i7 - 2630Qm seems ideal if you just want to game..... I would prefer the 2720 if your doing any rendering though....
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Top of the page, in the middle, next to the HP logo on the left, there should a "Live Chat" link -
I know this is off topics, and the final required specs arent out yet either, but is anyone planning on playing battlefield 3 when it comes out on their DV6? if so how do you expect it to play? I ordered the base cpu and the 6770 gpu as well as 8gb or RAM, so im hoping it will play nicely for me.
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My order, originally shipping 4/8 was delayed to 4/11 now to 4/20 OR no later than 2 weeks from original ship date. rawr. If I wasn't moving any week now, I would have canceled and reordered with the new coupon. rawr again.
But they took another 10% off, so I'm just going to have to be satisfied with that. This entire situation is both frustrating and lucky. So I can't help but complain with a smirk on my face. You guys who got all those extra discounts know the feeling.
~$855 for an i7-2720/amd 6770m system... not bad at all. except for the delays -
currently in chat with a csr, attempting to get a pricematch on the 3% difference between the old 30% off coupon and the new 33%. She told me no she couldn't match but i immediately said that I would be willing to take a survey if she could, and it seems the tables have turned. Will update when I get a result.
Edit: She pulled the, "you have the option to cancel your order if you wish to use the new coupon code". UGHH! next CSR... I am determined to get my 3% haha. -
dv7t
3/16 - Ordered
3/30 - Estimated Ship Date
4/11 - Delayed Ship Date
Haven't heard anything at all today from HP. I'm expecting another delay. -
On top of all of this the reps wouldn't budge on a ten percent discount off of my current order. The rep then went on to say that my laptop being moved back a second week is not a delay.. WHAT!?!?!?! Maybe one of these months I will finally get my laptop. I have been without one for about 3 months ever since my dv9000 died. -
i ordered mine last month on the 23rd and said it will be shipped on the 8th 2 days ago. Now today, i got an email saying it got delayed to the 20th!!!!! i don't know what to do, since they told me my laptop has "product constraint" issues. Don't know what to do?!?!All i got was this 15% :/
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DV6QE
Order 3/16
Estimated build 3/30
Delayed to 4/11
Called today to ask for tracking number. Now delayed to 4/13. (So they say)
Will wait to call on Wed to recall. At least we didn't receive further delay, and she said 50 $ off and two day shipping. When will this saga end???????? -
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Deleted post
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I'm a bit surprised.... am I the only one that has a estimated ship date of 4/12? everyone has 4/11
did anyone who had a dv7 with i7-2820QM get their ship date delayed? -
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Here's another little nugget of information I don't think I've seen posted. Looks like the bluetooth and fingerprint reader are internal usb devices. This might be helpful to people who were concerned that if they install the Intel 6230 WiFi card, they might lose the bluetooth option.
I wonder if it's possible to control the 4 speakers and sub independently? It would be cool if the speakers can be used in a surround configuration. -
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She said she can't do it because it's a promotion, but because of the delays, she could offer a 10% credit off the final price after tax. I said OK. -
i'm guessing mine will be delayed too then.... still a bit strange that my build/ship date 4/12..... i'm praying that I won't get a delay... i want my laptop before april brake
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Selling my Dv7t (if i ever get it) and going with the Envy 17..... i just cant stop thinking about its infinity 1080p screen, back lit keyboard, slot side loading drive and its GPU that blows the 6770m out of the water.....
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what the heck, they're "glad?" -
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lol, I was going to say, you're cool
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The dv6t/dv7t have been overclocked beyond 6000 on that benchmark, I'm not sure what the Envy can be pushed to.
The 6850m can probably be converted to a 6870m by overclocking, and that might be noticeably faster than a stock 6770m. -
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I Know all wrapped up in its full body metal casing yummy...
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Just got off the chatline with an HP rep. According to them, it is completed and I will receive an update today around 10pm PST. I'm not gonna hold my breath, but I will cross my fingers.
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It took me 4 tries before I figured out a way to talk to them so I could get the damn better deal! lol
- 07:15:00PM Session Started with Agent (Deanna A.)
- 07:15:00PM Eric M.: "hello I'm sorry, I ordered a dv6t (hasn't arrived yet) and I found a newer better coupon code for 33% off I contacted you guys before about it and you offered to credit it and I completely miss read the post and I was wondering it would be possible to credit the price difference # H*********** Eric M******* new code: NB8095. I'm sorry again
- 07:15:16PM Agent (Deanna A.): "Thank you for contacting HP Home & Home Office Store Chat. My name is Deanna."
- 07:15:23PM Agent (Deanna A.): "Hello, Eric."
- 07:15:31PM Eric M.: "Hello Deanna
"
- 07:15:57PM Agent (Deanna A.): "You are asking if a credit is possible for the new coupon, is that correct?"
- 07:16:04PM Eric M.: "yes"
- 07:16:05PM Agent (Deanna A.): "Thank you for the order number."
- 07:16:09PM Agent (Deanna A.): "Let me check my resources here for you."
- 07:16:13PM Agent (Deanna A.): "For the security and privacy of your account, I would like to ask for your email address, phone number, and zip code, please."
- 07:16:46PM Eric M.: "ok *******@yahoo.com ***-***-**** *****"
- 07:17:35PM Agent (Deanna A.): "Thank you for verifying the account, Eric."
- 07:17:49PM Eric M.: "thank you deanna
"
- 07:17:50PM Agent (Deanna A.): "Let me consult this one out with my support."
- 07:17:54PM Agent (Deanna A.): "Thank you."
- 07:25:23PM Agent (Deanna A.): "Thank you for patiently waiting, Eric."
- 07:25:40PM Eric M.: "no problem thank you for helping me"
- 07:27:16PM Agent (Deanna A.): "I have discussed this with my support, and we have found out that the price difference is $89.09 for the same exact configuration since the base price of the PC has gone down due to the sale."
- 07:28:40PM Eric M.: "thats great
"
- 07:32:02PM Agent (Deanna A.): "What I can do here is to submit a credit request for the same amount because evidently, there is really a drop in price."
- 07:32:32PM Eric M.: "thank you so much Deanna
"
- 07:33:07PM Agent (Deanna A.): "You're always welcome, Eric."
- 07:33:55PM Agent (Deanna A.): "The refund will be around the same of the delivery since this will be reflecting in your account in three to five banking days from the date that the order gets shipped out from the factory."
- 07:34:26PM Eric M.: "I can't express how happy I am now"
- 07:34:49PM Agent (Deanna A.): "That is good to hear from you."
- 04/11/2011 07:34:59PM Agent (Deanna A.): "Here at HP, we always make sure to keep our customers happy."
- 04/11/2011 07:35:05PM Agent (Deanna A.): "Have I addressed your concern, and would there be anything else that I can help you with today?"
- 07:35:11PM Agent (Deanna A.): "Before we end, please feel free to sign up for our award-winning HP E-newsletter that features the latest products and promotions in our store. Visit our website at www.hpshopping.com/newsletter."
- 07:35:23PM Eric M.: "Nope thats it, thanks so much again"
- 07:35:34PM Session Ended
new price: 975.41 total
Hasn't been delayed yet, but Im fulling expecting it since i ordered it on
march 24 est. april 11 poo
but I'll get that sweet 10% off -
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is it me or does a lady representative always pick up the chat?
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does the dv6t quad edition come with beats audio?
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is everybody elses' dv7t delayed too?
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I wonder if there are any aftermarket shells, skins, coolers etc specifically for the dv6tqe.
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Mine still says estimated to ship 4/8. I want to hit someone with wood.
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considering that I just ordered mine today, I guess its safe to assume that I will receive mine no later than spring of 2012.
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Hey I already posted this but wasn't really sure anyone except ripwind saw it.
Anyone know the answer to this question??
Hey guys I was wondering if anyone could say whether it is worth it to pay $170 to upgrade the processor from the i5-2410m to the i7-2630qm? Will I see that much of a performance boost in day to day tasks? And will there be a difference in battery life due to the 10 watt power difference between the two processors?
Any help would be much appreciated (with rep +1)
Thanks
onelove23
*HP dv6t & dv7t Select Edition / Quad Edition (6XXX series) Owners Lounge*
Discussion in 'HP' started by radukr, Mar 14, 2011.