NOW AVAILABLE: ENVY 15-32XX Intel Ivy Bridge (AMD 7750M)

I believe the chasis is still same one as this one right? HP ENVY 15 Late 2011 Model Review - YouTube

The only thing that changed is the internals

 

lol i think he means by qc problems to look out for, benchmarks, screen fix?, etc

 

What do you know, it's June 12th and my bloody laptop still hasn't shipped. If I wasn't getting this thing for 33% off I'd be going crazy right about now. Either way it's extremely discourteous of HP to keep my estimated ship date as June 12th... if there's a delay just tell me what's going on and I'll understand. Keeping me in the dark like this after you've charged my credit card is completely irresponsible and rude.

 

sigh... mine is still in production too with a shipdate of "June 12, 2012".well the day isnt over yet so i guess we still got to wait a bit b4 calling in. If I do have to call in HP better give me two day shipping I want my laptop by the end of this week

 

Evidently we've discovered that two day shipping doesn't actually cost HP anything, since the extra wait time for not selecting two day shipping is just them leaving it in their production facility for an extra day... lol

 

Here are some options for HP

1. Give 2 day shipping.
2. Upgrade @ no extra cost to a hard drive they DO have (thinking SSD).
3. All of the above.

 

I doubt they'll upgrade us for free to components they DO have unless the component we ordered can't possibly be put into the laptop.

 

those are good suggestions and i know they have been done in the past but I think only the shipping option is gonna happen. From what I have heard, HP only upgrades parts on their end when we send our stuff in for QC issues to "ease our troubles". I think I am gonna get the 1600 mhz ram instead of 1333 mhz but I couldn't care less which I got as long as I got it now but hey, it wont hurt to try for upgrade! now where do i call

 

Just a fair warning to anyone here thinking they will get freebies from HP, you're probably dreaming. This will be my 3rd envy, and I have had way too much customer support than anyone deserves.

On my first Envy (15), everything was perfect, except it would rock back and forth when I put my hands on the keyboard (as you can imagine, I saw this as unacceptable on a premium laptop). I sent it back for a replacement, before I knew that I could have taken the feet off and re-seated them to eliminate the rocking. The 2nd one that arrived came in a brown box (not envy box), as what appears to have been a used/refurbished/beaten up laptop. The usb ports were crushed closed, the INSIDE surface was dented in on 3 separate places, and the screen had a permanent scratch on it.

I think HP offered me $200 in the end and sent me back the same 1st laptop (I knew it was the same one due to the serial #). So, after tons of frustration, I got a rocking laptop which I was able to easily fix, and $200 back. This $200 back came at the price of about 12-16 hours of my time in the end, waiting on hold, and speaking to people who either claimed to be a manager or claimed they didn't have one. Do yourself a favor and get someone in America who actually cares about your issue (if you have one).

Hope this helped curb some enthusiasm of thinking people will get bumped to a SSD for waiting an extra 2 days.

 

lol well thats not good news . on another note has urs shipped yet? i hate this waiting

 

I upgraded to the 256 GB SSD as well as 16GB 1600Mhz RAM. I wanted to ask if you guys knew, via reviews or benchmarks, if the SSD and RAM that HP uses is comparable, better, worse than what you can get after-market. From what I can read it seems the best 2x8GB 1600Mhz DDR3 RAM out there is the Corsair Vengeance. Money is not an issue here, while I may have paid about 100$ more by purchasing the SSD from HP I saved myself the hassle of opening the laptop up, installing my own and trying to get all the software loaded. RAM, admittedly, is much easier to install, so my only regret is that I paid about 200$ more (16GB was a 315$ option, 16GB Corsair RAM is about 115$ give or take).

I know that SSD performance and lifespan really varies from model to model and brand to brand. Anyone know how HP's SSD fares or what they use?


Last question: While the 0.1 Ghz increase from i7-3720 to i7-3820 is really marginal, does going from 6MB L3Cache to 8MB L3Cache give a performance increase? I think I might already be pushing it with the i7-3720 in the Envy, I hope I don't run into cooling issues.

 

not sure about ur CPU question, idk if u asked a ram question , but as for the SSD, I think HP uses Intel branded ones which iirc, are pretty reliable/fast.

 

Cache absolutely makes a difference. I really don't see the point of going with the middle i7 option for anyone. I'd like to hope you either do some really CPU intensive tasks if you upgrade to the 8MB cache, or you're just made of money and can order a few of us some envy 15s

As far as SSD, you will get more bang for your buck ordering one and installing it yourself. You can definitely find faster SSDs than intel for much cheaper. Reliability is another story. This is a pretty good read: Best SSDs For The Money: May 2012 : Best SSDs For The Money: May 2012

 

Mine still has not shipped yet either. If it doesn't ship by COB, they are going to get an earful.

 

oops i went with the middle one but I couldn't justify spending more for ram/ssd cause I know how much cheaper it is aftermarket.... also cpu is something u cant just change up regularly so why not . and finally I just had a budget of 1500$ that i had to fill which i did at 1505$

COB? /10char

 

Yeah same. Also what is COB?

 

with time difference, isn't it already COB in China?

 

nvm looked it up "close of business day"
----

its 10:05 PM in beijing/Shanghai i really hope that the laptops are made in sweatshops with long days ..... otherwise ima call them up

 

Lets hope there aren't children making them in sweatshops. Maybe they have a night shift.

 

> i really hope that the laptops are made in sweatshops with long days...

hehe.. But if they were they probably wouldn't take weeks to build them.

 

LMFAO... but seriously what is taking so long...

 

Still no update... I bet they ran out of 1333mhz RAM. Since you can't even select 1333mhz anymore. What's stupid is the 1600mhz 6gb is the same price as the 1333mhz 6gb was. So if they ran out, why not just upgrade?

 

no change again what is the phoen number to call about ur order?

 

Just because it's the same price for us doesn't mean they're the same price for HP. That 1333 Mhz RAM could have been all bought by HP two years ago for a certain price, and they made a profit on it in their older ENVYs. But their current 1600 Mhz RAM could have been bought a few weeks ago for a higher price than that older RAM cost them two years ago. It's the same price to us, because that's their standard price for RAM. But that doesn't mean it cost HP the same. In fact, it makes sense that 1600 Mhz would be more expensive; it's faster. Though I do agree that it would be kind of HP to upgrade free of charge. However, HP's not out to be kind, they're out to make a profit.

 

My point is that going from the 3610QM (2.3Ghz) to the 3720QM (2.6Ghz) is simply not worth the $175 premium.

If you analyze the performance increase from the 3210M to the 3610QM, you will see dramatic differences between a dual core and a quad core processor for $100.

You seem to be the exception and have some form of subsidized student deal from your university, where you could have either been $170 under budget or $5 over (sort of a use it or lose it situation).

Anyway, the 3720QM isn't worth it over the 3610QM, unless you have a situation like yours.

 

Actually, I believe HP follows the same industry standard as Dell with build-to-order manufacturing. Basically, this reduces the cost of storing components prior to an actual order. They order as they need them. This probably has somewhat to do with the 8 business days for manufacturing.

Although their inventory costing method is FIFO (first-in-first-out), they would not make it a point to carry too much at any point -- thus why we see delays in manufacturing. Inventory quantity, especially in a field that has technology that changes so rapidly, it would be unwise to carry an abundance of something which is deemed obsolete in a few months to a year.

Also, HP is overpricing all components significantly, that is how they make a profit. The cost of the goods sold is significantly lower than the premium we pay...but we all know this.

 

yeah true, I wouldn't have gotten it if it wasn't for the money. I would have used that 175 and added some more to get an ssd right now. (I guess I gotta wait later for that )


on another note did anyone's whos delayed ship?

 

Mine's suppose to ship tomorrow (the 13th) no news about it yet still "in production" it better ship tomorrow....
got the first i7 and 1080p, 6gb ram and that's it.

 

well I chatted with a support rep and she said that my laptop should ship today, its not in the "delayed list" as of right now. I should hear back from HP either way by 5 PM tomorrow (next business day). I realized the date online is the estimated ship date so we can't hold anything over them for it. the free upgrades/shipping upgrades are prolly only for returns/repairs/exchanges

 

Is there an news on this HP coming to the UK?

 

End of July according to their replay to my twitter message.

 

To be fair, you are really talking $175 * (1-.33) = 115.50. Considering Intel pricing is ~$60 more for the 3720 over the 3610, HPs 100% markup isn't really too outside the norm... for 13% increase... that is only $10/mo assuming you keep the unit for at least a year... and should still add some resale value premium... probably worth ~$50.

 

There's a "delayed list"???
Crap!! With my luck, I know I'll be on it...

 

im prolly on it too i still am waiting

 

I'm still waiting too. If it doesn't ship today, it won't get here until next week. That'll *&^% me off.

 

I'm talking from a performance value perspective, not resale value. Sorry if that was unclear. I'm sure if you were to benchmark both processors on identical systems, you would see maybe a 2-5% increase if you're lucky.

 

Yes, of course everyone who ordered within hours of the order page going live is going on the delayed list. And everyone who ordered days after those people are getting their laptops early. Because to hell with logic...

 

I just talked to a customer service rep and she told me to wait 24 hours for an update. I asked if she could give me more info and she said no. WTH? Great communication there HP.

 

I cannot believe you guys are complaining. It's an ESTIMATED date for a reason. The product is estimated that it will be assembled and SHIPPED by that day, not delivered.

"We estimate your PC will ship: June 22, 2012 (if no component delays)

The date above is an estimate when our factory can complete building a PC customized to your currently selected specifications. It will ship upon completion.

The estimated delivery date is determined by then adding the shipping method you choose during checkout.

The example below illustrates when your customized PC could be delivered using our 2 business day delivery option.

Order placed 06/12/12
Build leadtime 8 business days**
Estimated PC ship date 06/22/12
Delivery type FedEx 2 business days**
Estimated delivery date 06/26/12

**Excludes weekends, factory, and Fed Ex holidays

Can’t Wait?
If you need your PC sooner, you may want to select one of our pre-built systems. Most orders placed before 10:00 pm (ET) on Monday – Friday will ship the same day. Estimated delivery is based on the shipping method you choose in checkout."

Also, to those of you who were one of the first to order. It was known that there was an error with the ordering page. It listed components at odd prices, and also there were many discrepancies related to the shopping page and the customizing page. It was mentioned to hold off until things were corrected, or order at your own risk. As you can see now, the 1333mhz, HP Truvision Web Camera, as well as an SSD option are no longer available.

 

People are not angry at that. People are complaining because the orders that were placed the soonest after the page went live haven't shipped, whereas those placed a few days later are already en route here. You could blame components, but some of the laptops are near identical, and across the spectrum of stuff that has been shipped, many of the other components we ordered are available.

If no one's stuff had shipped yet, the earliest adopters wouldn't be complaining.

 

If you think we didn't read that then you are sorely mistaken. Also, no one is saying that they are pissed it isn't delivered, we all just want our laptops shipped, so I'm not sure who you're addressing with the first two sentences. And if you're going to quote from their website, here's another quote from my order page:


Estimated ship date:
Your customized HP ENVY 15 customizable Notebook PC will be built by June 12, 2012

Last time I checked "by" meant, "no later than." So there's some conflicting information from HP themselves.

I'm not saying it's unreasonable for HP to take time in building customized laptops if the factory is overburdened. But evidently it clearly isn't, as several people have already had their laptops shipped, including people who ordered one day (est. June 13th) or two days (est. June 14th) after myself. For HP to ship them their laptops before mine means that they completed them before mine. And since my order was dropped to the factory two days before theirs, they must have had to delay mine for some reason. This is why we are irritated. How in the hell does the factory fail to complete an order that is received two days before another?

 

That's a bunch of bull. It's already tomorrow in china.

 

Yes, and if you were actually the first ones to order, and not just someone who ordered the day it went up, you would have noticed that there were a lot of errors with the page. If you understand how operations work, you would also understand that technical issues, such as a webpage allowing orders with errors through, would have to be examined.

Most orders are batched, and then those orders are sent to processing for production. If a batch contained errors such as 1333mhz, then the entire batch of orders has to be examined for accuracy. Production cannot decide to replace 1333mhz for 1600mhz etc. Even if your order was fine, i.e. you ordered all the components that are currently listed, your order was still in that same batch. The batch is delayed, not your individual computer order.

 

Ah, alright! There we go-- finally a reasonable explanation. You seem somewhat knowledgeable on the issue. So once they realize that the orders aren't accurate, what are they going to do? Of course you aren't an HP rep, but what are your thoughts on the matter?

 

Anybody's Envy leave Alaska yet? Mine seems to have sat there all day Supposed to be delivered tomorrow according to FedEx, but I don't see it getting from Alaska to Maryland in 24 hours.

 

haha i guess our batch is gonna ship together :|. It just sucks that we put in our money first and we get it like a week after everyone else

well i think it might be in the air right now to another stop and then from that stop to ur door tmrw

 

Screw it. Luck of the draw I guess. I sure as hell wasn't going to wait another day with the risk of that coupon expiring, so I guess we just got unlucky that their tech guys couldn't figure out how to get the order page functioning as it should have been. Oh well.

 

It was definitely an "order at your own risk" kind of moment. When the page first went up, I didn't order it immediately. If you remember correctly, it wasn't even displaying the correct model number. Yeah, it sucked to wait. We're all impatient. So now mine is supposed to ship until the 15th, but a lot of problems were avoided.

I can't blame HP entirely. Their tech people are human too. They make mistakes. Be patient.

 

I am NOT trying to split hairs here, but everything points to >6% for benchmarks anyway... in real life application, you are most likely correct
(even a bigger increase between 3720 vs 3820 ... frequency is obviously not everything)

PassMark Intel vs AMD CPU Benchmarks - High End

Different subject...
... on 10Jun, the estimated new order ship date was quoted for 26Jun... today it quoted 20Jun .... strange world

 

Hi, guys!
I'm thinking about buying envy 15. Is there any way to buy it without preinstalled crappy software (like adobe photoshop elements and NIS) since I'm not going to use it. Is there any other laptop with similar specs and similar price but without this software? Sony doesn't have f series anymore, Dell hasn't updated their XPS, MBP isn't for me.

BTW i7 3720 or better CPU is the only choice for someone going to use 3d acceleration in a virtual machine (it supports IOMMU or in Intel's terminology VT-d).