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    NOW AVAILABLE: ENVY 15-32XX Intel Ivy Bridge (AMD 7750M)

    Discussion in 'HP' started by yknyong1, Feb 11, 2012.

  1. lucario07

    lucario07 Notebook Enthusiast

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    Ya it was, umm I think I'm going to give it a try because I don't want that super annoying slowness haha.
     
  2. lucario07

    lucario07 Notebook Enthusiast

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    The hotfix does not work on our computer...
     
  3. lucario07

    lucario07 Notebook Enthusiast

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  4. aspernatio

    aspernatio Notebook Consultant

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    How exactly did you narrow it down to that process? Was it on top of the processes list in task manager when the problem occurred? I'm trying to replicate the issue and I can't seem to get it to occur again-- perhaps because i keep exiting to the desktop every five minutes, and the audio is reset every time you pause the game?

    EDIT: Yeah that is exactly what is happening, except his frames didn't drop (although he wasn't in a game). One of the commenting people said he disabled HP cool sense and everything worked fine afterwards... maybe we should try that? Also the video description is correct, when the problem occurs the CPU use goes up to 100%.

    EDITEDIT: Upon further inspection HP coolsense appears to only want to be on if you are not in a stationary position. It is only used to adjust the fans when you are moving the laptop to your lap or whatever to keep comfortable. If the laptop is in a stationary position (when gaming, for instance), it does not (purportedly) need to be on.
     
  5. lucario07

    lucario07 Notebook Enthusiast

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    Umm ya the process was mostly at the top, but I tested it by ending the process (I did this twice, just an fyi) and the frames were back up, but no sound of course.

    Ya the cool sense was exactly what I was reading here http://forum.notebookreview.com/hp-envy-hdx/633054-hp-envy-15-3xxx-series-owners-lounge-164.html

    I really hope this works...

    Edit: Actually his frames did drop, if you see the desktop it was running extremely slow, which happens when you alt tab out of the game.
     
  6. aspernatio

    aspernatio Notebook Consultant

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    Alright then, I'm going to give it a shot.
     
  7. Eliminator35

    Eliminator35 Notebook Enthusiast

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    So I've done minor testing cause I'm out of town but my computer had zero flaws! I did however notice that the bottom isn't flush with the front of the computer but like someone said before it is barely there. The screen looks amazing! My colors seem to be perfect! I only had my iPhone on me and the colors looked better some of times, which is pretty amazing! Speakers work perfect but haven't tried the headphones yet. That will be tonight. Im now curious about the optical drive so I will try that later as well, let's hope me is good. So far I'm super thrilled with it and can't wait to set it up.
     
  8. aspernatio

    aspernatio Notebook Consultant

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    The cool sense fix seems to have worked-- I've been playing for a good half hour with zero issues.
     
  9. lucario07

    lucario07 Notebook Enthusiast

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    Ya it's been doing well, this thing should be stickied or something, explaining what it is and stuff.
     
  10. PaKii94

    PaKii94 Notebook Virtuoso

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    i got the same problem. i prodded the foam thing with a fork to open it up a bit and it worked for like 4/6 times. Im just gonna make the recovery disks use the envy for a while and send it in for repair. What is the cool sense thing thats causing a problem?
     
  11. bctf1

    bctf1 Newbie

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    My envy 15 arrived a couple of days ago. I like everything about the laptop except for 1 thing. The O key on the key board is very inconsistent. It only works about 20-30% of the time without repeated presses. I really don't want to have to return the computer because of 1 key on the keyboard.

    I updated the bios to the latest version hoping it would help, but the keyboard is obviusly defective. This would be the 2nd envy returned. The first one shipped (sandy bridge 15-30xx) a couple of days before the 15-32xx ivy bridge model became available and it definately suffered from the red/orange color shift.

    After following this entire thread, HP obviously has QC issues on these laptops. I am inclined to return this one and look at something else.

    Any suggestions on a good alternative with similar specs?
     
  12. Pobthiti

    Pobthiti Notebook Consultant

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    so you are returning your envy also for the same problem? I created a thread... others have similar issue i had a hard time trying to return today... more info there...
     
  13. PaKii94

    PaKii94 Notebook Virtuoso

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    well i got the 3 year care pack+ accidental so ima just call them up and be like bring an odd and fix my crap :p

    what are u guys getting for battery life? I got it at like 97% and its saying 2.5 hrs with tf2 dling in the background.... is my dgpu on? anyway to check?
     
  14. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    Received my Envy today.

    First observations: bottom battery cover is loose and annoyingly loud when you tap on it or if it hits the table. The screen was popping out of the bezel on the left side and I had to pop it back in.

    Worst of all, the fans are annoyingly loud and this thing gets pretty hot just on BROWSING. I haven't done anything with this laptop yet and the fans are going nuts. CPU temps are normal (in their 30s) and GPU is in the 50s, which are decent temps so I don't know why the fans have to be that obnoxious. Screen is good, don't really notice the red crap people talk about, I would actually say that it's not as vivid as I'd like as the colors seem a little bland to me, but otherwise great screen.

    I don't know what to do, I may send it back.
     
  15. Pobthiti

    Pobthiti Notebook Consultant

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    I realize tf2 is not an intense game at all but im playing that on highest setting and its quite quiet... was browsing chrome with like 5+tabs and i barely heard anything so here might be something wrong? sorry :/... check the ejecting disc issue... lots of ppl from our batch seems to encountered it.
     
  16. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    Well I'm certainly exagerrating, it's not THAT bad. But in a completely silent room I do hear my fans on idle, and they do pick up just on browsing. Like they did just now. I'll check the ejecting disc issue in a minute.
     
  17. lucario07

    lucario07 Notebook Enthusiast

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    Well idk about that fan issue because they seem like the quietest fans I have heard, maybe because I've had louder but the computer stays at a warm state which is good.

    Sorry for those who have all the little issues, they are probably annoying.
     
  18. PaKii94

    PaKii94 Notebook Virtuoso

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    LOL me and u think alike. I just tried tf2 also :p for me its also quiet and it hasnt gotten warm. while that was happeening i got 3 tabs open in IE, facebook desktop messenger, spotify, and burning the recovery disk. EDIT: also have on utorrent (for legal stuff ;) ) and steam (on the last one) and yeah the eject thing is annoying. it takes prodding and then it comes out

    I odnt think that should be happening....
     
  19. PaKii94

    PaKii94 Notebook Virtuoso

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    alright ima go eat dinner now and some netflix on new laptop :D
     
  20. Pobthiti

    Pobthiti Notebook Consultant

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    lmao i have utorrent to get crysis 2 to test out xD being bluntly honest..
    and omg dude yeah, ill be playing tf tons, its been years but i love that game so much xD doesn't get old i still have hilarious great time every time :)

    I'm really loving my ENvy and don't wanna exchange it :( but i have to :( and then i'll have the long wait again :'(
     
  21. PaKii94

    PaKii94 Notebook Virtuoso

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    well i had utorrent up for an HD movie but i havent tweaked the settings yet so its not dling fast enough. was waiting on bf3 also
     
  22. Eliminator35

    Eliminator35 Notebook Enthusiast

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    Just tested my optical drive and mine also gets stuck...don't know if I want to return it and risk getting another computer with different problems. My solution is going to try and cut some of the felt down with an exacto knife. That should work if I have a sharp blade.
     
  23. PaKii94

    PaKii94 Notebook Virtuoso

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    i forgot to ask, how do i check what ram i got? I ordered 8 gb of 1333 mhz I wanna c what they gave me
     
  24. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    The heat sink is unbelievably hard to access. I just opened it up to take a look, to possibly repaste but I didn't wanna push my luck.

    Also, the damn thing wouldn't turn back on cause I didn't flip the lock switch back to the closed position.

    I'm facing a dilemma. Love the screen, keyboard's good, disc eject works fine. But the fans are annoying me. Don't want to exchange it just to get a horrible screen or something. Gonna have to though.
     
  25. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    Get CPU-Z, super simple
     
  26. pongalong

    pongalong Notebook Consultant

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    The fans are certainly audible, but I consider them relatively quiet. I had the Envy 14 before and they are pretty similar in volume. Getting a stylish laptop with high end parts probably requires some more aggressive fans. Unless you're Apple and just let things overheat.
     
  27. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    Yeah maybe you're right. But them kicking in when I'm just browsing isn't pleasant. I'll try my luck with a second one just in case.
     
  28. Dracoth

    Dracoth Newbie

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    Didnt get mine today, hopefully it'll arrive tommorow...

    Oh well, I was wondering how many recovery discs did you guys use? Thinking of skipping doing it because last required several discs and took forever. Dont know if its worth it
     
  29. Pobthiti

    Pobthiti Notebook Consultant

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    That's how I am dude I don't wanna return and risk another problem or even worse problem :(

    Dude it's ironic you said that because I was just using it to try to squish the bottom part of it down and top part to make hole bigger... Didn't seem to work so well though as they retract to its form. Idk about cutting it... Would make the laptop a little ugly...

    Other people have machines with fine ejectiOn so I guess I'll return it for one of those?


    It seems like a whole lot of people in our batch have the same problem... These optical drives comes from somewhere else not HP built... Maybe we got a bad batch of optical drives... Or perhaps hp Chinese workers just built it poorly :/
     
  30. PaKii94

    PaKii94 Notebook Virtuoso

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    nooo i just realized another problem in my envy... the screen was popping out! when i said the glass was distorted on the bottom and side :(. I popped it back in the side no problem but then its warped on the bottom and i used pressure but its not going in. Its not affecting the screen at all i think its just the glass overlay. I just dont want dust to get in... should i risk it? My colors seem perfect.

    So far these are the only 2 problems:

    disk eject thing... i might try the exacto knife thing dunno hwo to cut it tho I wouldnt wnana scratch metal.

    and glass bulge on bottom of screen... Its not going in but not affecting my laptop usage... im just woried dust might go inside :(. What should i do???

    btw i did install cpuz but its not telling me the right mhz... its varying b/w 600-900 mhz I think cause the ram is not being fully used.

    what should i DO guys? I do got the warranty I just dont wanna go without a laptop

    ----

    looked up the part number... it is 1333mh :( and expensive too! 155.94 for 4 gbs... http://www.buysamsungparts.com/m471b5273dh0-ch9.html
     
  31. Pobthiti

    Pobthiti Notebook Consultant

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    The way I looked at it is if I'm spending over a thousand buck on something it's shouldn't less than what the perfect product should be... Having said that I'm loving my envy except for this stupid problem... Also USB dent but that's nothing.

    I'm really gonna hate to part it and wait almost another month. :((
     
  32. mirado0424

    mirado0424 Notebook Enthusiast

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    Yeah my screen isnt flush at the bottom and I had to snap in the top right corner when I got it, I don't want to go another month without a laptop either :( everything else seems to be ok, and the problem isnt affecting the screen but I dont want problems down the road... should we lobby for replacement and another 100 off lol? might wait till a quick ship comes out and try my luck getting them to replace it with one of those
     
  33. PaKii94

    PaKii94 Notebook Virtuoso

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    does the care pack cover this? I got the 3 year one. I would rather they just fix the display and cd felt than build me a whole new one. idk what problems that might have

    -----
    oh i chcecked out the webcam... why is there a tiny led there... so pointless it doesnt light up anything an inch from it let alone be useful in the dark
     
  34. T2050

    T2050 Notebook Deity

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    I have a 7730M with DDR3 in a Pavilion, which is the same GPU core and speed as the Envy's 7750M, but the Envy has DDR5 memory instead.
    My GPU has artifacting video card issues at stock 575MHz and if I overclock it by just 15MHz (max it will take) then I can really notice it.

    Has anyone here managed to overclock the 7750M, if so can you please post by how much?
     
  35. TheOverture

    TheOverture Notebook Enthusiast

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    So now that most of you have received your Envy 15 Ivy Bridge, is it confirmed that the red/orange problem is no longer an issue for the refreshed model? Also, can someone check if there are any keyboard flex around the "ASD" area?
     
  36. pongalong

    pongalong Notebook Consultant

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    On CPU-Z select the memory tab and you'll see the type (DDR3) and the DRAM-Frequency, and Channels # (Dual). My DRAM freq is at 798.3Mhz, since it's dual channel you double it so: ~1600
     
  37. pongalong

    pongalong Notebook Consultant

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    Reds are pretty much solved in the 32XX.

    Check out my thread, I've updated it with photos from my phone (wish I had a better camera for everyone) including red, but blue is the problem for me.

    HP Envy 15 32XX: LCD Panel Colors - Faded blues and green cast

    As for keyboard flex, I do have some but it's nothing unexpected - at least to me. I imagine if I pressed down on any laptop there would be visible flex, but while typing I don't notice it at all.
     
  38. PaKii94

    PaKii94 Notebook Virtuoso

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    im attempting to unlock the 7750m on afterburner right now ill keep u updated :p

    yeah the red/orange issue is non existant I dont think i have heard of anyone else having it from the update....

    as for the flex, there is some, not as much as the mobiletechreview lady and u gotta press hard but there is some. The keyboard doesnt feel any different due to the flex or maybe its just cause i been typing on crappy ones.. :p



    ahh yeah then mine is deff 1333 :p i cant believe hp made me wait a month and put me through that hassle to find 1333 mhz ram.. I woulda paid the extra just to get my envy earlier -__-

    EDIT: nvm checked again and im also getting 798.3 mhz.... but when i check the other tab it gives me the sticks model number and such and when i looked it up it was 1333 mhz im confuzzled :S

    yeah max bandwidth is 800 which x2 =1600mhz... now im not sure ughhh
     
  39. TheOverture

    TheOverture Notebook Enthusiast

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    Thanks for the photos. The issue about the white with green-ish tint is much more prominent on the Ivy Bridge model than the Sandy Bridge that I have. The red issue seems slightly better, but I must say that it's still slightly orange (not as red as the Envy 17). The grey on the 17 is more violet-ish, whereas the Envy 15 seems more grayscale-like.

    I wish I had the new Envy 15 with me now, so that I can compare the Envy 15-3000 vs. Envy 15-3200 vs. Envy 17-3200 side by side.

    On a side note, I'm experiencing keyboard flex around the ASD keys for the Envy 15-3000, whereas on the Envy 17 that area is fine, but there's flexing around the IOP and 0 keys.

    I think I'm gonna return my Envy 17 IB for the new Envy 15 IB. Just waiting for another 33% off coupon, hopefully within the next couple of days...
     
  40. jenarch

    jenarch Notebook Enthusiast

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    still here waiting patiently waiting for my envy to ship, *sigh*. ordered 6/4, est. ship 6/26,but i hope it ships early on monday. i did get an e-mail today that said the recovery disks i ordered wouldn't be coming with my order and i would be getting a refund for what i paid for them. i ordered when the website was still messed up. i hope that is a sign my envy is almost ready to go.
     
  41. PaKii94

    PaKii94 Notebook Virtuoso

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    aww thats not good news :( if it matters at all, im not really happy with my envy right now. it wont let me OC it :(
     
  42. PaKii94

    PaKii94 Notebook Virtuoso

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    yes got it to unlock :D time for some funnn
     
  43. Ltakato1

    Ltakato1 Notebook Guru

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    Yeah so just checking in I got my laptop and was kind of taken back by the nicks I have on the bottom body of the laptop. None of them are very big and if I wasn't looking for it I wouldn't see them but come on. On a brand new laptop I was not expecting to see 4 marks already on it right out of the box. The bottom of the screen is popping out just a little but nothing too noticeable. My keyboard has a little flex but nothing to bad. Other than that this is pretty solid and I am liking almost everything about it.

    One thing though is that my cd drive sounds like it is screaming at me whenever I turn on my laptop. Is anyone else having this issue? I didn't want to spend money on a hd caddy but I might pick one up and place another hard drive in it just so I don't have to hear that every time.
     
  44. PaKii94

    PaKii94 Notebook Virtuoso

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    okay good it snot only me for who the stupid cd drive makes noises :p. i would recommend u put in a cd and try ejecting it. alot of people are having problems with the felt.

    -----

    and the fun has started! @ 650/1000 :
    -P2172/1897/7990/2163
    vs
    @575/1000:
    -p2031/1772/8045/1990

    AMD Radeon HD 7750M video card benchmark result - Intel Core i7-3720QM Processor,Hewlett-Packard 1851 score: P2172 3DMarks

    THe temp went up to 51C Lets c if ican get 700 :D

    ----------------------

    oops 700 too much BSOD'ed :( lets try 674

    ----------

    674 BSOD'ed Also :(

    I got results for 660/1000 :D:
    -p2189/1912/8011/2183

    temp went up to 53C

    670 BSOD'ed

    Results for 667/1000:
    -P2201/1923/7980/2198

    http://3dmark.com/3dm11/3719591

    temps remain at 54
    -----------

    ok again attempt at 670 resulted in failure :( (If u cant tell im getting tired. I just wanna max it out LOL)

    time to work on memory

    ------------

    @667/1075:
    http://3dmark.com/3dm11/3720012
     
  45. Promemorex

    Promemorex Notebook Enthusiast

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    I just noticed my CD gets stuck too. I don't really care though since I hardly ever use the CD-ROM Drive. You can easily still get the CD out if you just push the foam down a bit with something flat.
     
  46. T2050

    T2050 Notebook Deity

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    I am happy you got this far. I may not have the Envy but I do have the same GPU core at least. These 77X0M cores don't overclock far at all. Although I am impressed with your overclock which is 16% over stock, even if you may not be?
    I can only manage a less than 3% overclock (that is unstable) of just 15MHz max :mad: , you are getting up to 92MHz over stock which is sweet :)

    I am thinking there are some bad 77X0M GPU cores out there, if anyone get a GPU core like mine, that does not overclock much over stock, then is likely to have video artifact issues.

    The Witcher 2 is producing artifacts on the GPU with my 7730M, same deal but minus the DDR5 memory. Even worse and actually terribile is Deus Ex - Human Revolution :eek:

    Can anyone here please run Deus Ex - Human Revolution, please post if you are not getting any GPU artifacts or not?
     
  47. Eliminator35

    Eliminator35 Notebook Enthusiast

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    So, I didn't end up cutting it because the felt is to flimsy but I tried it about 15 more times and it had no problems. It was only the first time I put the CD in. So I'm hoping that it broke the seal and is all fixed. But I guess time will tell. Just hoping I don't find more problems as a play with it more. But you guys have been super helpful, I wouldn't have known to check some of this stuff.
     
  48. jason330i

    jason330i Notebook Guru

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    so many quality control problems with hp.

    :(
     
  49. Slaughterhouse

    Slaughterhouse Knock 'em out!

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    So does anyone have any advice on how to remove the heatsink? Seems to be the most complicated setup I've seen in a laptop.

    Also, how do you remove the HDD? There's a Windows sticker on it, I have a feeling swapping out the HDD for an SSD will void the warranty or something.
     
  50. cookoopoo

    cookoopoo Newbie

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    Just received my Envy yesterday and I'm trying to figure out how to enable manual graphics switching...can't find the graphics switching option in BIOS. did they take away this feature in the ivy bridge ENvy?
     
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