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    Popular HP Notebook Software

    Discussion in 'HP' started by justinkw1, Sep 22, 2010.

  1. justinkw1

    justinkw1 Notebook Virtuoso

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    Thanks Z3tor, the first post has been updated.

    07/26/2011
    • Updated LightScribe System Software to version 1.18.24.1.
    • Updated HP Software Framework to version 4.1.8.1.
     
    justinkw1, Jul 26, 2011
    #151
  2. Spyrus

    Spyrus Notebook Enthusiast

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    Problem with installation:
    -----------------------------------------------------------------------
    (C) Copyright 2008 Hewlett-Packard Development Company, L.P.
    ------------------------------------------------------------------------


    œ£ 28/07/2011 13:23:24,94 ----- "HP MediaSmart Webcam" ("4.2.1.3303") -----

    œ£ 28/07/2011 13:23:24,95 Executing block: "HPMSWebcam"
    œ£ 28/07/2011 13:23:24,95 TouchInput detection: 0
    œ£ 28/07/2011 13:23:24,95 BrandName:
    œ£ 28/07/2011 13:23:25,00 The Exit Code is: 259
    œ£ 28/07/2011 13:23:25,00 *** Block execution completed. Status=



    Edit: manually run the setup.exe at sp51029\src
     
    Spyrus, Jul 28, 2011
    #152
  3. eXPerience83

    eXPerience83 Notebook Guru

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    I need wireless assistant, if not Connection Manager always recognize Wireless as disconnected from power button, and it is enables, I reinstalled Wireless assistant and it detects wifi just fine. So I unistalled it and left just Wireless Assist.
     
    eXPerience83, Jul 28, 2011
    #153
  4. eXPerience83

    eXPerience83 Notebook Guru

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    It is working fine for me
     
    eXPerience83, Jul 28, 2011
    #154
  5. justinkw1

    justinkw1 Notebook Virtuoso

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    HP Support Assistant version 6 is now available -- check the first post! :)

    08/12/2011
    • Updated HP Support Assistant to version 6.0.5.4.
     
    justinkw1, Aug 12, 2011
    #155
  6. justinkw1

    justinkw1 Notebook Virtuoso

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    08/16/2011
    • Updated Essential System Updates for Windows 7 with Service Pack 1 to version 2.00.1.1.
    • Added HP On-Screen Display Utility version 1.2.2.

    In order to properly install this version of ESU, Windows 7 Service Pack 1 must be installed. Post-SP1 fixes are included in the package:
    Also, the HP OSD Utility update will only work with newer notebooks - see the CVA/HTML notes for a full list.
     
    justinkw1, Aug 16, 2011
    #156
  7. justinkw1

    justinkw1 Notebook Virtuoso

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    08/19/2011
    • Updated HP Connection Manager to version 4.1.23.1.
     
    justinkw1, Aug 19, 2011
    #157
  8. dosibox

    dosibox Newbie

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    dosibox, Aug 23, 2011
    #158
  9. Blackra1n

    Blackra1n Notebook Guru

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    Link seems to be broken :confused:
     
    Blackra1n, Aug 29, 2011
    #159
  10. HP9660

    HP9660 Notebook Enthusiast

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    Support Assistant removed from hp servers as well the official driver page..
     
    HP9660, Aug 29, 2011
    #160
  11. justinkw1

    justinkw1 Notebook Virtuoso

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    I updated the links to HP Support Assistant, hopefully this should resolve the error.

    08/29/2011
    • Updated links to HP Support Assistant version 6.0.5.4.
     
    justinkw1, Aug 29, 2011
    #161
  12. Blackra1n

    Blackra1n Notebook Guru

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    I got this error on Pavilion dv6-2140ef:

    [​IMG]

    [​IMG]
     
    Blackra1n, Aug 29, 2011
    #162
  13. pae77

    pae77 Notebook Evangelist

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    Got the same message. I just assumed it wasn't an error but rather meant what it says.
     
    pae77, Aug 29, 2011
    #163
  14. justinkw1

    justinkw1 Notebook Virtuoso

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    I reproduced the issue on my notebook and I've restored HPSA version 5.2.9.2. HP may have taken down the initially compatible version of 6.0.5.4 for some reason.

    Thanks for reporting! :)


    • Removed HP Support Assistant version 6.0.5.4; reverted to version 5.2.9.2.
     
    justinkw1, Aug 29, 2011
    #164
  15. HP9660

    HP9660 Notebook Enthusiast

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    HP9660, Sep 1, 2011
    #165
  16. Blackra1n

    Blackra1n Notebook Guru

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    Blackra1n, Sep 2, 2011
    #166
  17. justinkw1

    justinkw1 Notebook Virtuoso

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    Tried to install this package, and I seem to be getting an Error 1605 message. This problem does not happen with version 5.2.9.2.

    Anyone else experiencing this problem?
     
    justinkw1, Sep 3, 2011
    #167
  18. wittynorseman

    wittynorseman Notebook Consultant

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    I swear 9 times out of 10 that I go to download an update from HP their FTP is down. Very frustrating...

    Edit:
    It was a case of the early morning stupids effecting me... one of Peerblock's blacklists apparently blocks HP's FTP server.
     
    wittynorseman, Sep 21, 2011
    #168
  19. justinkw1

    justinkw1 Notebook Virtuoso

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    10/01/2011
    • Updated HP Software Framework to version 4.1.13.1.
     
    justinkw1, Oct 1, 2011
    #169
  20. justinkw1

    justinkw1 Notebook Virtuoso

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    10/26/2011
    • Updated HP Support Assistant to version 6.1.12.1.

    I can confirm that this version of HPSA successfully installs!

     
    justinkw1, Oct 26, 2011
    #170
  21. HP9660

    HP9660 Notebook Enthusiast

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    HP9660, Oct 27, 2011
    #171
  22. justinkw1

    justinkw1 Notebook Virtuoso

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    10/28/2011
    • Removed HP BIOS Update (UEFI).
    • Removed HP System Diagnostics (UEFI).
    • Added HP UEFI Support Environment version 4.1.0.0 (thanks HP9660).

    HP BIOS Update and HP System Diagnostics have been combined to form the HP UEFI Support Environment. This will be the new version going forward. :)

     
    justinkw1, Oct 28, 2011
    #172
  23. VinciD

    VinciD Newbie

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    Hi, thanks for this forum.
    I have a little problem with the latest Hp MediaSmart Webcam software.
    When I am logged in my pc as user domain my capture folder is on server es. \\server\users\myuser\documenti\my video\webcam and the software display the error "insufficient space" when start to record.
    If a am logged in my pc as local user my caputer folder is on C:\users\myuser\documenti\myvideo\webcam and the software run correctly.
    Can i change the default capture folder for the domain user?
    Someone has another solution?
     
    VinciD, Nov 5, 2011
    #173
  24. justinkw1

    justinkw1 Notebook Virtuoso

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    11/11/2011
    • Updated HP Connection Manager to version 4.1.25.1.

    You can try capturing the video, saving this locally to a file, and then copying the file over to the network location assuming that you have the permissions to do so.
     
    justinkw1, Nov 11, 2011
    #174
  25. VinciD

    VinciD Newbie

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    Thanks for your reply, when I'm logged as Domain User I have all permission to the network location, the user folder is redirect to windows sbs 2003 server ad offline file is enabled. I think the software of Cyberlink is incompatible with this configuration.
    So i think the only solution is to change the default capture folder to a local folder but I don't know the registry key to change.
    I use the PC always connected to domain and switch to local account for use the webcam is comfortless
     
    VinciD, Nov 12, 2011
    #175
  26. justinkw1

    justinkw1 Notebook Virtuoso

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    11/17/2011
    • Updated HP Software Framework to version 4.5.1.1.
     
    justinkw1, Nov 17, 2011
    #176
  27. justinkw1

    justinkw1 Notebook Virtuoso

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    11/20/2011
    • Added Cyberlink PowerDVD version 10.0.3.3222 (3.00 A5).

    This is a custom version of Cyberlink PowerDVD that is for HP Pavilion and ENVY notebooks only. It is technically the spiritual successor to MediaSmart, but I don't think this is compatible with notebooks introduced before late 2010 (please let me know if this is inaccurate).

    EDIT:

    11/21/2011
    • Added HP SimplePass Identity Protection by Egistec, version 7.1.5.9.

    EDIT 2 - 12/03/2011:

    Disregard the previous edit; the Egistec version has been removed from the first post due to compatibility issues for certain models.
     
    justinkw1, Nov 20, 2011
    #177
  28. chootmarani

    chootmarani Notebook Enthusiast

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    chootmarani, Nov 27, 2011
    #178
  29. chootmarani

    chootmarani Notebook Enthusiast

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    chootmarani, Nov 27, 2011
    #179
  30. chootmarani

    chootmarani Notebook Enthusiast

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    chootmarani, Nov 27, 2011
    #180
  31. Unirom79

    Unirom79 Newbie

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    Some words about this uptade:

    BioExcess (HP SimplePass Identity Protection by Egistec) only supports PCs equipped with EgisTec sensors.

    So, it'll not work with many HP sensors such as: VFS201, VFS300, VFS301, VFS421, VFS451, VFS471, VFS5111, VFS5011, VFS5131 (HP DV6/DV7 series).

    Tested on my dv6 - Soft doesn't see sensor !
     
    Unirom79, Nov 28, 2011
    #181
  32. justinkw1

    justinkw1 Notebook Virtuoso

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    The Egistec / HP SimplePass software is mostly working on my dv6-2000 (which includes the older VFS301).

    What is the specific model number of the dv6 that you are using?
     
    justinkw1, Nov 29, 2011
    #182
  33. Unirom79

    Unirom79 Newbie

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    justinkw1

    HP Pavilion dv6-6152er (LZ495EA)

    Other fingerprint reader software (from Authentec and DigitalPersona) works perfect.
    The Egistec software - No reaction.

    Any ideas?

    "BioExcess (HP SimplePass Identity Protection by Egistec)
    only supports PCs equipped with EgisTec sensors" - info from official Egistec website.
     
    Unirom79, Nov 29, 2011
    #183
  34. justinkw1

    justinkw1 Notebook Virtuoso

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    11/30/2011
    • Updated HP On-Screen Display Utility to version 1.3.5 (1.30 A5) (thanks chootmarani).
    • Updated Essential System Updates to version 3.00.1.1 (3.00 A1) for Windows 7 with SP1 (thanks chootmarani).

    This version of Essential System Updates for Windows 7 with Service Pack 1 provides these new hotfixes not currently offered on Windows Update:

    Let me look into this. Anyone else also experiencing the same issue?
     
    justinkw1, Nov 30, 2011
    #184
  35. chootmarani

    chootmarani Notebook Enthusiast

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    I am using dm4-1210tx with older VFS301 finger print device. Driver is old and only works with Egistec. I can install latest WBF driver but egistec or any other programs doesn't work properly with it. It seems to work though. I'll be very glad if anyone can suggest a solution
     
    chootmarani, Nov 30, 2011
    #185
  36. Hephaistos

    Hephaistos Newbie

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    Why does Cyberlink PowerDVD 10 not run on dv7-2140eg? Can you tell me reason please.
     
    Hephaistos, Dec 1, 2011
    #186
  37. ipodman715

    ipodman715 Notebook Guru

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    Yes, the Egistec version wasn't detecting the sensor in my dv6 quad 6100 either.
     
    ipodman715, Dec 1, 2011
    #187
  38. pae77

    pae77 Notebook Evangelist

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    It wasn't detecting the sensor in my DV8 either. I'm back to using an old DP version. Kind of sucks that HP hasn't got something that works with current releases of FF for us. My machine isn't that old that it shouldn't still be fully supported, imo. :rolleyes:
     
    pae77, Dec 1, 2011
    #188
  39. justinkw1

    justinkw1 Notebook Virtuoso

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    12/03/2011
    • Updated HP Movie Store powered by RoxioNow to version 2.1.
    • Removed HP SimplePass Identity Protection by Egistec.

    HP Movie Store is under the MediaSmart category.

    As mentioned in the Important Information, only notebooks introduced since last year are supported. The dv7-2140eg is a much older notebook.

    I'll re-post the DigitalPersona and/or Authentec versions of HP SimplePass to the driver threads. Sorry guys, didn't realize that the Egistec version only supported certain sensors. :(
     
    justinkw1, Dec 3, 2011
    #189
  40. SimoxTav

    SimoxTav Notebook Evangelist

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    I own a HP 2560P and to have the brightness keys working in W7, I had to install the "HP Hotkey Support" thing. BTW it also installs an OSD i don't want and even installing only the driver without the software (via device manager manually .inf), the keys don't work. Are there any alternatives instead of this softpaq?

    Thanks
     
    SimoxTav, Dec 3, 2011
    #190
  41. justinkw1

    justinkw1 Notebook Virtuoso

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    You can try to install the HP Quick Launch Buttons driver using the Windows Update package below. There is no OSD software in this package to my knowledge. Please let us know if this solves your problem.

    Version: 7.0.1.1
    http://download.windowsupdate.com/m..._7ca2b2a5830839c466827a9c5cd1bc0760606f55.cab
     
    justinkw1, Dec 3, 2011
    #191
  42. SimoxTav

    SimoxTav Notebook Evangelist

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    You were half right! The software has the OSD, btw it also has a settings menu where you can "hide" it :)
    Better than having no choice :) At least for now no more annoying popups :p

    Thanks!
     
    SimoxTav, Dec 3, 2011
    #192
  43. chootmarani

    chootmarani Notebook Enthusiast

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    Authentec versions of HP SimplePass is not working with my DM4 only Egistec works. WBF driver works but Egistech doesn't work with WBD Driver...I want my sensor work with latest WBF driver and a supported software for it. Sensor model is VFS301.
     
    chootmarani, Dec 4, 2011
    #193
  44. pvp26

    pvp26 Newbie

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    Can anyone please upload the last digital persona x64 which was pulled out of HP FTP? it works fine for me but I had to re-install my windows and I cant get hold of now.

    am sure someone has a copy of it in their HDD?

    i think the file is sp53210.exe

    thanks
     
    pvp26, Dec 5, 2011
    #194
  45. justinkw1

    justinkw1 Notebook Virtuoso

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    Check the appropriate driver thread - I have reposted the DigitalPersona software releases (version 5.2.0.205 for 32-bit systems and version 5.1.0.175 for 64-bit systems).

    SP53210 (version 5.2.0.205 for 64-bit systems) is no longer available at NBR or on HP's website because of this issue (which I have experienced) - HP Notebook PCs - Cannot Logon to Windows with SimplePass Fingerprint Reader - c03061709 - HP Business Support Center
     
    justinkw1, Dec 5, 2011
    #195
  46. justinkw1

    justinkw1 Notebook Virtuoso

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    01/14/2012
    • Updated HP TouchSmart Webcam to version 4.2.2.4214.
    • Updated HP TouchSmart Music to version 4.2.2.5508.
    • Updated HP TouchSmart Video to version 4.2.2.5512.
    • Updated HP TouchSmart Browser to version 5.1.4227.17815.
    • Added HP TouchSmart Clock version 5.1.4281.27332.
    • Added HP TouchSmart Weather version 5.1.4274.30382.
    • Updated HP TouchSmart RSS to version 5.1.4301.21494.
    • Updated HP TouchSmart Canvas to version 5.1.4267.20711.
    • Updated HP TouchSmart Notes to version 5.1.4274.30382.
    • Added HP TouchSmart Twitter version 3.0.4276.30236.
    • Updated HP UEFI Support Environment to version 4.2.0.0.
     
    justinkw1, Jan 15, 2012
    #196
  47. Jeff R 1

    Jeff R 1 Notebook Consultant

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    Jeff R 1, Jan 18, 2012
    #197
  48. dezzo

    dezzo Notebook Enthusiast

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    Does anyone know where to get the latest CoolSense software?

    I've got sp52814 which claims to be version 2.00, however even after installing it my system is still showing that CoolSense is at version 1.0.1.4.

    I've also seen some references on Google searches to a version 2.1, but I can't find a download for that anywhere.

    CoolSense also doesnt seem to be listed anywhere in the "official drivers" threads on here.
     
    dezzo, Jan 27, 2012
    #198
  49. chootmarani

    chootmarani Notebook Enthusiast

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    chootmarani, Jan 28, 2012
    #199
  50. dezzo

    dezzo Notebook Enthusiast

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    Thanks, chootmarani.

    I tried to install the CoolSense 2.1 sp54610 but I received the error:

    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    I noticed on the release notes for sp54610 that the dv6 series was not listed under the supported models. Perhaps this is why it didn't work.

    The older CoolSense 2.00 sp52814 package just shows "N/A" for the supported models, and while it does install without any errors on my dv6-6180us, it doesnt actually update the CoolSense app, which remains unchanged at 1.0.1.4.


    Anyone have any ideas how to get the latest CoolSense on a dv6-6100 Series? I might end up opening another topic in a more appropriate area of the forums if no one in this thread has any ideas, but it seemed related to the "popular notebook software" discussion.
     
    dezzo, Jan 28, 2012
    #200
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