sure, why not
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Call went like this
HP Agent: Hi my name is Chase how may i assist you today
Me: I am calling about a case i made earlier regarding BCB on the Envy 14
HP: Ok may i have your order number please
Me: Order # is **********
HP: Thank you, please verify billing address and email
Me: (gave billing address and email)
HP: Ok. I see that you called before about the BCB offer and was offered $100 refund by one of our resolution dept managers.
Me: Correct. However I have seen on the Notebookreview forums (key) that people have been calling in and getting up to $200 refunded. I would like the additional $100 please.
HP: Ok my I please place you on hold to get approval for this as it is above my maximum I am allowed to offer?
Me: By all means.
3 mins later....
HP: Thank you for holding. I found that the BCB offer you described was only offered for sales over $2000 (BS). But since you are a loyal HP customer I am able to offer you the $200 refund you requested. This is combined and not on top of the original $100 you were offered. So together both refunds would be equaling $200. Is this acceptable to you?
Me: Yes very, thank you very much for helping me with this issue.
HP: You are welcome is there anything else I can assist you with today?
Me: Can you please provide me with the case # for this issue and your extension? (key)
HP: Yes. The case # will remain the same, I just adjusted it to reflect the $200 instead of $100. My ext is ******.
Me: Thank you.
HP: Have a great day and thank you for shopping with HP.
There ya go.That's what worked for me, but YMMV.
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id need more than $200 on top of my EPP to equal what i just saved... woot!
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tornbacchus GO leafs.. Wait, Nevermid
WELL I DID IT
HP ENVY 14 customizable Notebook PC
* • Genuine Windows 7 Home Premium 64-bit
* • Intel(R) Core(TM) i5-450M Dual Core processor (2.40GHz, 3MB L3 Cache)with Turbo Boost up to 2.66 GHz
* • 4GB DDR3 System Memory (2 Dimm)
* • 500GB 7200RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
* • 1GB ATI Mobility Radeon(TM) HD 5650 switchable graphics - For Dual Core Processors
* • 14.5" diagonal HD+ HP Radiance Infinity LED Display (1600x900)
* • SuperMulti 8X DVD+/-R/RW with Double Layer Support
* • HP TrueVision HD Webcam + Dual Digital Integrated Microphones
* • Intel Wireless-N Card with Bluetooth
* • Corel(R) PaintShop Photo(TM) Pro X3 + Corel(R) VideoStudio(R) Pro X3
* • Full-size island-style backlit keyboard
* • One 8 Cell Lithium Ion (standard) +One 6-Cell Extended-Life Lithium-Ion Polymer Battery (over-sized)
* • Microsoft(R) Office Starter 2010
* • FREE Upgrade to Computrace LoJack for Laptops, Four Years from One Year
* • HP Home & Home Office Store in-box envelope
+ 2 Day shipping
ETB DATE: July 22nd
Total: $1,438.99
BCB: 30%: $431.67
Total: $1007.29
I was debating on the slice battery. I really wanted it, but since this 30% came along, I decided to get it
SO HAPPY that 30% is here -
anyone in canada that is looking for one, i just picked mine up at best buy. there not on demo or announced at all but i work there and the second i saw it in the system i bought it.
it has i5-430m 6GB ram 640GB hard drive and all of the other deliciousness. the only thing that might hold you back is the $1699 price tag. -
Slice + 160GB SSD, FTW!
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Hey a sales rep said that they are having a promotional offer on the slice battery so the original price of 149.99 is now 119.99. Call to see if you can get some money back, that's what I'm doing.
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Hmm... I didnt ask for a case number when they told me I'd be getting the $200 off. Hopefully they don't screw me out of the 200 when the laptop ships.
I know the supervisors name though. She was knowledgeable and happy that I was keeping my original order. Do you guys think I should call back and ask for a case number? -
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im on the phone with them now and they are refusing the 200 off, saying its cuz i used the $50 coupon
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Anyone notice the $330 limit on the BCB 30% on HP laptops (see picture)?
I see people reporting BCB much higher than this limit... is it actually being recorded at the larger amount in your BCB accounts?Attached Files:
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yay im on hold
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how long to get bing confirmation email???
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tornbacchus GO leafs.. Wait, Nevermid
hey is the $330 true? cause thats $100 less than my cash back. Why would they show that then?
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So pumped I got the SSD, never thought I could afford it.
Lol my laptop situation in my sig is getting complicated. -
For those of you who used BCB. Are you going to risk and try to call HP and talk them down more?
1) Can they even tell you used BCB. If not, couldn't I just call and say I forgot to use my academic discount and then instead of Bing finding out i used my academic I can just have a 100$ credit given to me by HP. -
I already received my bing cashback email (took about 20 minutes after order) and have a $345 pending amount on my account.
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If there's a delay, that's no problemo. But academic credit's kind of pushing it and I'd rather ease my conscience by not abusing it. -
the 330$ is just hp coupon advertising - it means nothing -
Does bing work with bill me later?? cause I did that , got a confirmation from bill me later and not hp or bing yet..I ordered 5 minutes ago. So hyped wow! great forum!
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tornbacchus GO leafs.. Wait, Nevermid
wait so if I call back and try and get some discounts like free 2 day shipping, will that void my BCB? Should I just let it be?
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Guys I was just wondering, been following the thread since the start and it has probably been said somewhere but I can't remember. Does anyone know how the graphic card is clocked ?
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MagusDraco Biiiiiiirrrrdmaaaaaaan
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MagusDraco Biiiiiiirrrrdmaaaaaaan
Also this thread is getting fatter.
I see 2.0 is working behind the scenes.
Keep it up (we don't need the boards to implode because that other topic got to 10,000 posts or something) -
so far i have got $467 from bing cashback, + $200 for wanting to cancel order so i can use quick cashback, free 2 day shipping credited back that promised it to me when i canceled my first order before bing, and the amazon price match which i could have got more but you get maxed out at $200 total. i also got the $25 coupon for the delay, bought $20 mouse that the supervisor said she will just mark as returned so i dont have to send it back so its a gift from HP. So in total my money saving efforts have saved me $712, i think a job well done for buying a $1690 laptop that has the 160GB SSD.
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just got 375 pending in my account before email confirmation from HP lol
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If they change order can we get anymore from them? I wanna get slice but didn't add it!!
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Wow...BCB back to 5%? CLOSE CALL. Just made order about 15 minutes ago!!!
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I got the "order being processed" email from HP indicating they will e-mail me a status update within one business day. Is that standard, or did you all get invoice type emails from HP in a quicker fashion? Just trying to decipher if that is what is holding up the BCB, maybe HP didn't confirm my order yet on my CC.
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I'm delayed till the 23rd too. i can call and accept a 10% discount or cancel. Don't have much of a choice at this point.
I had the i5-520 and the regular 320gb hd.
Meanwhile I have this crappy envy 15 with its boatload of "design oversights". But at least it's really fast... -
ive been on hold forever
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oh wells~
i bet everyone is calling in now to get the additional 200$
edit: i wouldn't trust their word for it. they have known to made up stuff all the time(i.e. give fake discounts and other misleading info) -
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So I called and they said that I do not need a case number and that my order number will be enough if I need to check the $200 refund.
What was good is that the rep confirmed that the $200 refund documentation was all there so that put me in a piece of mind. -
yeah, we are p0wnzing them
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I just got $100 off from HP but I did not get any email confirmation yet. Anyone else also NOT get any notification?
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lol it's over isn't it. 5% now?
I just called maybe an hour ago, got $200 credited to my card once it ships. I used student discount (10%) and fatwallet (5% which I hope still holds up and works), so the $200 off made the 30% cashback only about $30 cheaper, and would've had to return this one and waste time and all that, and wait to get the actual cash back, so this is a great deal
so happy -
*Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*
Discussion in 'HP' started by 2.0, Jul 8, 2010.