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    *Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

    Discussion in 'HP' started by 2.0, Jul 8, 2010.

  1. Lvivkse

    Lvivkse My username is a typo

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    sure, why not
     
  2. MrD1sturbed

    MrD1sturbed Notebook Evangelist

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    888 227 8451

    Call went like this

    HP Agent: Hi my name is Chase how may i assist you today
    Me: I am calling about a case i made earlier regarding BCB on the Envy 14
    HP: Ok may i have your order number please
    Me: Order # is **********
    HP: Thank you, please verify billing address and email
    Me: (gave billing address and email)
    HP: Ok. I see that you called before about the BCB offer and was offered $100 refund by one of our resolution dept managers.
    Me: Correct. However I have seen on the Notebookreview forums (key) that people have been calling in and getting up to $200 refunded. I would like the additional $100 please.
    HP: Ok my I please place you on hold to get approval for this as it is above my maximum I am allowed to offer?
    Me: By all means.
    3 mins later....
    HP: Thank you for holding. I found that the BCB offer you described was only offered for sales over $2000 (BS). But since you are a loyal HP customer I am able to offer you the $200 refund you requested. This is combined and not on top of the original $100 you were offered. So together both refunds would be equaling $200. Is this acceptable to you?
    Me: Yes very, thank you very much for helping me with this issue.
    HP: You are welcome is there anything else I can assist you with today?
    Me: Can you please provide me with the case # for this issue and your extension? (key)
    HP: Yes. The case # will remain the same, I just adjusted it to reflect the $200 instead of $100. My ext is ******.
    Me: Thank you.
    HP: Have a great day and thank you for shopping with HP.

    There ya go. :D That's what worked for me, but YMMV.
     
  3. one33_bpm

    one33_bpm Notebook Consultant

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    id need more than $200 on top of my EPP to equal what i just saved... woot!
     
  4. tornbacchus

    tornbacchus GO leafs.. Wait, Nevermid

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    WELL I DID IT :)

    HP ENVY 14 customizable Notebook PC

    * • Genuine Windows 7 Home Premium 64-bit
    * • Intel(R) Core(TM) i5-450M Dual Core processor (2.40GHz, 3MB L3 Cache)with Turbo Boost up to 2.66 GHz
    * • 4GB DDR3 System Memory (2 Dimm)
    * • 500GB 7200RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    * • 1GB ATI Mobility Radeon(TM) HD 5650 switchable graphics - For Dual Core Processors
    * • 14.5" diagonal HD+ HP Radiance Infinity LED Display (1600x900)
    * • SuperMulti 8X DVD+/-R/RW with Double Layer Support
    * • HP TrueVision HD Webcam + Dual Digital Integrated Microphones
    * • Intel Wireless-N Card with Bluetooth
    * • Corel(R) PaintShop Photo(TM) Pro X3 + Corel(R) VideoStudio(R) Pro X3
    * • Full-size island-style backlit keyboard
    * • One 8 Cell Lithium Ion (standard) +One 6-Cell Extended-Life Lithium-Ion Polymer Battery (over-sized)
    * • Microsoft(R) Office Starter 2010
    * • FREE Upgrade to Computrace LoJack for Laptops, Four Years from One Year
    * • HP Home & Home Office Store in-box envelope

    + 2 Day shipping

    ETB DATE: July 22nd

    Total: $1,438.99

    BCB: 30%: $431.67

    Total: $1007.29

    I was debating on the slice battery. I really wanted it, but since this 30% came along, I decided to get it :)

    SO HAPPY that 30% is here
     
  5. zacharyzootoo

    zacharyzootoo Newbie

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    anyone in canada that is looking for one, i just picked mine up at best buy. there not on demo or announced at all but i work there and the second i saw it in the system i bought it.
    it has i5-430m 6GB ram 640GB hard drive and all of the other deliciousness. the only thing that might hold you back is the $1699 price tag.
     
  6. one33_bpm

    one33_bpm Notebook Consultant

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    Slice + 160GB SSD, FTW!
     
  7. saghey

    saghey Notebook Enthusiast

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    Hey a sales rep said that they are having a promotional offer on the slice battery so the original price of 149.99 is now 119.99. Call to see if you can get some money back, that's what I'm doing.
     
  8. asdad123

    asdad123 Notebook Evangelist

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    Hmm... I didnt ask for a case number when they told me I'd be getting the $200 off. Hopefully they don't screw me out of the 200 when the laptop ships.

    I know the supervisors name though. She was knowledgeable and happy that I was keeping my original order. Do you guys think I should call back and ask for a case number?
     
  9. MrD1sturbed

    MrD1sturbed Notebook Evangelist

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    Yes. The original call I made they did NOT give me a case #. When I called back to confirm they said there was no record of the call. Definitely call back and get a case #.
     
  10. Lvivkse

    Lvivkse My username is a typo

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    im on the phone with them now and they are refusing the 200 off, saying its cuz i used the $50 coupon
     
  11. maverick1099

    maverick1099 Newbie

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    Anyone notice the $330 limit on the BCB 30% on HP laptops (see picture)?
    I see people reporting BCB much higher than this limit... is it actually being recorded at the larger amount in your BCB accounts?
     

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  12. Lvivkse

    Lvivkse My username is a typo

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    yay im on hold :) :) :)
     
  13. mrpharm

    mrpharm Notebook Enthusiast

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    how long to get bing confirmation email???
     
  14. True_Sultan

    True_Sultan Notebook Evangelist

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    LMAO the glorious hold :p
     
  15. tornbacchus

    tornbacchus GO leafs.. Wait, Nevermid

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    hey is the $330 true? cause thats $100 less than my cash back. Why would they show that then?
     
  16. vladmoney

    vladmoney Notebook Consultant

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    So pumped I got the SSD, never thought I could afford it.

    Lol my laptop situation in my sig is getting complicated.
     
  17. werd

    werd Notebook Guru

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    For those of you who used BCB. Are you going to risk and try to call HP and talk them down more?

    1) Can they even tell you used BCB. If not, couldn't I just call and say I forgot to use my academic discount and then instead of Bing finding out i used my academic I can just have a 100$ credit given to me by HP.
     
  18. soopervoo

    soopervoo Notebook Consultant

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    I already received my bing cashback email (took about 20 minutes after order) and have a $345 pending amount on my account.
     
  19. Lvivkse

    Lvivkse My username is a typo

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    THEY HUNG UP!!!!!! :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:
     
  20. zeth006

    zeth006 Traveler

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    If there's a delay, that's no problemo. But academic credit's kind of pushing it and I'd rather ease my conscience by not abusing it.
     
  21. pots

    pots Notebook Enthusiast

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    not true. there's no limit.

    the 330$ is just hp coupon advertising - it means nothing
     
  22. mrpharm

    mrpharm Notebook Enthusiast

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    Does bing work with bill me later?? cause I did that , got a confirmation from bill me later and not hp or bing yet..I ordered 5 minutes ago. So hyped wow! great forum!
     
  23. tornbacchus

    tornbacchus GO leafs.. Wait, Nevermid

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    wait so if I call back and try and get some discounts like free 2 day shipping, will that void my BCB? Should I just let it be?
     
  24. MosKoWe

    MosKoWe Notebook Guru

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    Guys I was just wondering, been following the thread since the start and it has probably been said somewhere but I can't remember. Does anyone know how the graphic card is clocked ?
     
  25. saghey

    saghey Notebook Enthusiast

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    yea me too
     
  26. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    Oh those dicks
     
  27. MagusDraco

    MagusDraco Biiiiiiirrrrdmaaaaaaan

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    Also this thread is getting fatter.

    I see 2.0 is working behind the scenes.

    Keep it up (we don't need the boards to implode because that other topic got to 10,000 posts or something)
     
  28. RBaile508

    RBaile508 Notebook Consultant

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    so far i have got $467 from bing cashback, + $200 for wanting to cancel order so i can use quick cashback, free 2 day shipping credited back that promised it to me when i canceled my first order before bing, and the amazon price match which i could have got more but you get maxed out at $200 total. i also got the $25 coupon for the delay, bought $20 mouse that the supervisor said she will just mark as returned so i dont have to send it back so its a gift from HP. So in total my money saving efforts have saved me $712, i think a job well done for buying a $1690 laptop that has the 160GB SSD.
     
  29. HTWingNut

    HTWingNut Potato

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    What's the part number? If it's a strict % or $ off with no coupon it would also be eligible for 30% Bing Cashback. That would make it an $84 option. Not bad at all.
     
  30. HTWingNut

    HTWingNut Potato

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    To quote our glorious mod, 2.0: "roll a six sided die".
     
  31. donut3

    donut3 Notebook Geek

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    Dommot...I didnt get a Case # or a ext #. She said i would receive an email. I got $150 back. What does the case # do?
     
  32. shaolinx

    shaolinx Notebook Consultant

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    lol, i can see this fail somewhere along the lines. 712$? iam sure they are losing alot of money out of this.
     
  33. HTWingNut

    HTWingNut Potato

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    NO NO NO NO NO NO NO NO NO! There is no limit.
     
  34. mrpharm

    mrpharm Notebook Enthusiast

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    just got 375 pending in my account before email confirmation from HP lol
     
  35. HTWingNut

    HTWingNut Potato

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    No, it's all advertising dollars. I'm sure they run the promotion based on number of advertising dollars they have for it, or have an expected amount they plan on spending over x number of days/hours.
     
  36. RBaile508

    RBaile508 Notebook Consultant

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    I called and talked to a supervisor to make sure that the $200 credited back would not void my bing and she assured me, so i have something to fall back on if they screw me over and it does void it.
     
  37. mrpharm

    mrpharm Notebook Enthusiast

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    If they change order can we get anymore from them? I wanna get slice but didn't add it!!
     
  38. zeth006

    zeth006 Traveler

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    Wow...BCB back to 5%? CLOSE CALL. Just made order about 15 minutes ago!!!
     
  39. RBaile508

    RBaile508 Notebook Consultant

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    it is hahaha, must have got way to many calls about bing price match
     
  40. octalon7

    octalon7 Notebook Consultant

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    I got the "order being processed" email from HP indicating they will e-mail me a status update within one business day. Is that standard, or did you all get invoice type emails from HP in a quicker fashion? Just trying to decipher if that is what is holding up the BCB, maybe HP didn't confirm my order yet on my CC.
     
  41. jamus28

    jamus28 Notebook Consultant

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    I'm delayed till the 23rd too. i can call and accept a 10% discount or cancel. Don't have much of a choice at this point.
    I had the i5-520 and the regular 320gb hd.

    Meanwhile I have this crappy envy 15 with its boatload of "design oversights". But at least it's really fast...
     
  42. Lvivkse

    Lvivkse My username is a typo

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    ive been on hold forever
     
  43. shaolinx

    shaolinx Notebook Consultant

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    wow thats pretty crazy... $700 off a laptop... wish i waited :p oh wells~

    i bet everyone is calling in now to get the additional 200$

    edit: i wouldn't trust their word for it. they have known to made up stuff all the time(i.e. give fake discounts and other misleading info)
     
  44. pots

    pots Notebook Enthusiast

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    ahhhhh...crap
     
  45. asdad123

    asdad123 Notebook Evangelist

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    So I called and they said that I do not need a case number and that my order number will be enough if I need to check the $200 refund.
    What was good is that the rep confirmed that the $200 refund documentation was all there so that put me in a piece of mind.
     
  46. Lvivkse

    Lvivkse My username is a typo

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    yeah, we are p0wnzing them
     
  47. GivingHope

    GivingHope Notebook Consultant

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    I just got $100 off from HP but I did not get any email confirmation yet. Anyone else also NOT get any notification?
     
  48. asdad123

    asdad123 Notebook Evangelist

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    They told me I wont get a email about it until 24-72 hours after my laptop ships.
     
  49. Tee.Kay.

    Tee.Kay. Notebook Consultant

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    lol it's over isn't it. 5% now?
    I just called maybe an hour ago, got $200 credited to my card once it ships. I used student discount (10%) and fatwallet (5% which I hope still holds up and works), so the $200 off made the 30% cashback only about $30 cheaper, and would've had to return this one and waste time and all that, and wait to get the actual cash back, so this is a great deal :)
    so happy :)
     
  50. shaolinx

    shaolinx Notebook Consultant

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    yeah but some are getting 30% + 200$ credit... lol
     
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