*Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

aww but there already ARE $25 coupons.

 

Better than Dell's lollipop theme song...

 

lol why???

 

well anyway to be serious for a second.


Man I'm disappointed. Odds are the envy 14 won't show up at my door before the starcraft 2 beta is over (it'll be ending on the 19th or so)

 

Well, the Envy 14-1050CA was also delayed from a July 5th release to July 12th release... so it'll be interesting to see if it all happens on July 12th now.

 

I just got this in the email:



Due to product constraints we will be unable to ship your order on the original estimated ship date. The revised estimated ship date for your order is 7/12/2010 or no later than 10 business days from the original estimated ship date. If you prefer not to wait you may cancel your order by either replying to this e-mail message with your order number or calling our toll-free customer service number at 866-288-1610 between 7:00 A.M. - 2:00 A.M. (ET) Monday through Friday or on Saturday between 10:00 A.M. and 7:00 P.M. (ET). If you choose to cancel your order, your refund will be released by HP within 24-48 business hours of cancellation confirmation. The posting of your refund to your credit card, e-finance, or PayPal account is subject to your bank’s processing time which usually takes 3-5 business days.

If we do not hear from you before we ship your order, we will assume you have agreed to this shipment delay and still want your custom PC order. As soon as your custom PC is ready for shipment, it will be assigned a tracking number with our carrier and you will receive a Shipment Notification e-mail from us. You can then check your tracking number online to obtain the estimated delivery date.

We apologize for any inconvenience this delay may have caused and thank you for your patience.

Sincerely,
Customer Service
HP Home & Home Office Store

 

a bit slow...

Edit: I'm on the phone with HP and the tech said they haven't even started configuring the E14s yet... I was like Asked how long it will be. Deliveries should start end of next week.

 

You stole my fire... :

 

you're right...after all - 90 seconds is an ETERNITY on the interwebz

 

So, ahhh... should I close this thread until the 12th?

 

Is everyone getting delayed? I haven't received anything yet.

Ordered the 29th. Ship date is still showing up as the 9th...

 

effffffffffffffml

 

"The revised estimated ship date for your order is 7/12/2010 or no later than 10 business days from the original estimated ship date"

SIGH. . I've been waiting for this laptop for more than 2 months man.
Ugh. Wait is killing me.

They gave me $25 coupon as a "sorry" but I already ordered a mouse from their site last week. . Should I just buy the case? The sleeve?

 

ehh i just called and got them to credit the 25$ to my card,

 

wonder if the coupon works in academic mode...

edit: oh hey, it does. Suddenly shipping is more expensive than the sleeve.

 

Lol, by the time they ship it, there will be something better in the horizon

 

...dont forget about zee germans

 

if my tom bihn cache doesn't fit good I will just use the coupon for the sleeve or I will just get the $25 charged to my credit card..

 

oh really? Thanks! I'll do that too then

 

yeah I have a backpack for the laptop so I don't feel like getting the sleeve.


guess I'm gonna call back and ask them to credit me $25 for the coupon and however much they wanna give me for the processor price change (22.50 probably but eh. fine by me)

 

If HP will give, I will gladly take. Greed is soooo subjective.

 

Whatttt?!! Mine has been in production since June 28

 

I registered just to say the music is pretty awesome. Also, anyone else holding off on spending our precious $25 coupon until they release the slice on their website? I really hope it appears before the 31st.

Anyone think there's a chance they ran out of 430 chips and would be willing to give me one with a 450? ;] This question is definitely rhetorical but hey, a boy can dream.

 

same. That's kinda annoying

 

They're missing a component but the HP guy won't tell me what it is they're backordered with...

 

I believe they'd have to cancel and reorder to do that.

 

Oh you have got to be kidding me.


Wonder what it is.

 

Just spoke with an HP rep. He told me that we are all getting a free upgrade to two day shipping to make up for the delay.

edit: how did you guys get them to give you the $25 refund back onto your card? they wouldn't agree to do it for me

 

how likely is it that they will delay another 5 days cause of that thing that said it will be shipped no more than 10 days after order

 

well that'll be nice.

 

What the hell? I started reading back a few pages and saw that some people who ordered on the 27th got an email saying shipment was delayed.

I ordered on the 28th and haven't gotten it yet...it was supposed to ship today. Has anyone who ordered the 28th gotten said email?

 

are you sure, i talked to my sales rep and asked if theres a way i could get that 25 credit to my account or better shipping and she just came back and is like yeah ill give you the credit

 

Well let's say they shoved my order to the back of the line. They could look at their precious 430's dwindling away and say, "man. we're going to have one disappointed customer when we tell him we ran out of chips. i hope he doesn't mind a 450 chip." Considering they haven't built them yet, seems entirely plausible. ;]

Now if you excuse me, I'll be in my own fantasy bubble where good things happen all the time.

 

HP paid your tax for you??!?!?!? they must be retarded, but wow that's awesome!

 

YO GUYS!
I CALLED TO SEE IF I COULD GET $25 DOLLARS CREDITED TO MY DEBIT CARD
BUT SHE GAVE ME $50 AND APOLOGIZED FOR THE INCONVINIENCE.
I don't think she voided the coupon either.

WOOT! I'm the phone right now and she's completing some form heheh

 

Thats what my rep told me. But he may also be incompetent. You can never really tell with them...

 

Ok this is getting freaking ridiculous.

 

I am seriously considering ordering an XPS 15. Someone help me. I'm kind of fed up with everything HP's been promising...

 

if you enjoy heat and laptop throttling go ahead.

 

I ordered that i7

 

Have you ever called in to get any money back before? I contacted them like 3 times already xD

 

This was to be expected people. The same thing happened a month and a hlaf ago, they can't change the manufacturing process that quickly.
Plus it's a rare instance: both releases saw heavy demand and they couldn't keep up. I don't want to be pessimistic but im expecting worse delays than for the 17, because more people are probably gonna buy it.
That said, I leave the US on the 15 and after the 21 I don't even have someone to pick it up for me. So if they don't ship out on the 12 I'm thorougly ***

 

I'll stop complaining if this is the case.

 

Just got the email of death as well.

As far the mystery backordered component, I'm going to rule out the CPU (840QM) and 256 SSD as those are components very few people ordered.

More than likely its the GPU since that is standard on ALL laptop models.

 

They've got a 30% off coupon...eh, I'll wait I suppose.

I mean seriously, I thought the delay from the E17's release was enough time for them to fix potential problems. What the hell is going on? Industrial engineers...'nuff said.


(no offense to and indes)

 

I am planning on ordering it really soon so I can get it picked up in the states before the first week of august, so I have a question:

If I order the laptop to florida, and I bring it to Canada, will the warranty work IN Canada, as in will HP fix my laptop up here in Canada?

Thanks!

 

I complained to my rep and said that I don't really mind a one day delay in shipping, but 10 business days is basically a two week delay. In that period of time, I could easily walk over to a store and buy an equivalent computer. He went from being like "oh, we can't give you any refund" to suddenly telling me that he could give me a $50 refund once my laptop ships.

I know that there are some people in this thread who think that this kind of behavior is cheap, but I think it's fair given that HP emailed me the day after my laptop was supposed to ship, telling me there would be anywhere from a 1-14 delay. And I ordered the thing the day it became available on the site.

 

I asked the rep if I could upgrade to 2 day shipping, but she said she couldn't do it =/ Since I have already gotten $125 ($150 with the coupon) off on this laptop I am not going to badger them anymore

 

You need to ask to transfer to the Resolutions Team

 

LOL while my rep was filling out an instant credit back for price match, she said i could check in 3 days right now, and she was singing the whole time like i couldnt hear