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    *Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

    Discussion in 'HP' started by 2.0, Jul 8, 2010.

  1. Kaikou

    Kaikou Notebook Consultant

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    You have to wait until it ships to see the credit.
     
  2. Virtuous

    Virtuous Notebook Evangelist

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    Hm, may I ask what you said to get $200 and the free mouse and who did you talk to?
     
  3. klas

    klas Notebook Deity

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    they will sure cancel your BCB
     
  4. RBaile508

    RBaile508 Notebook Consultant

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    the free 2 day shipping was promised to me when i cancel my first order, to buy another one using bing. I got the free mouse becuase the supervisor said instead of me sending the mouse back to HP becuase i wanted to return it with my first comp so i could get 30% off on the mouse too, she said i will just mark it as returned and you just keep the mouse as a gift from HP. $100 was givin so i don't cancel my order because i wanted to use the paypal quick cashback, and the other $60 is for price match with amazon.
     
  5. RBaile508

    RBaile508 Notebook Consultant

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    did you not just read my email from HP a couple posts ago. Please dont go around saying that people will lose their BCB just because you didnt get as good of a deal as them.
     
  6. Vihzel

    Vihzel Notebook Geek

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    They gave you credit for not cancelling your 2nd order or your first?
     
  7. klas

    klas Notebook Deity

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    sorry didn't see the post. I'll ask for credit as well then.
     
  8. shaolinx

    shaolinx Notebook Consultant

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    where did you to get it for 274? most places are around 300++
     
  9. RBaile508

    RBaile508 Notebook Consultant

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    i got $222.50 credit plus 10% student on first order and $250 plus 30% bing on second order, so im reaping HP of all they got
     
  10. taichicali

    taichicali Notebook Consultant

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    what number do you guys call to get these phone discounts? I thought I saw someone post a "customer resolution" #, but I cannot find it with search.

    Also, I ordered with 30% BCB, what could I say when I call in to get some further discounts?
     
  11. Vihzel

    Vihzel Notebook Geek

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    $250 on your 2nd order? What exactly does that include? You were saying $200 before.
     
  12. 2.0

    2.0 Former NBR Macro-Mod®

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    Well, it doesn't look like there will be a BCB 30% today. The pattern was during working hours EST. Doubt they would do it when most are home.
     
  13. abaddon4180

    abaddon4180 Notebook Virtuoso

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    Sad, too. I was gonna get a dm1z to go with my dv6z.
     
  14. taichicali

    taichicali Notebook Consultant

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    Hey guys, just posted this a couple pages back, but don't want it to get lost in the fast moving thread - I have an hour to call HP right now so was hoping for 2 answers to the following:

    1) what number do you guys call to get these phone discounts? I thought I saw someone post a "customer resolution" #, but I cannot find it with search.

    2) Also, I ordered with 30% BCB, what could I say when I call in to get some further discounts?

    TIA!
     
  15. nightmarerec0n

    nightmarerec0n Notebook Enthusiast

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    I am going to cry if it isn't back tomorrow.
     
  16. RBaile508

    RBaile508 Notebook Consultant

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    well they offered me an extra $50 to not cancel my order becuase they were telling me that i used a student discount on my order so it will void bing, even though i didnt get 10% off. but today since i think that i will keep that order and bing will not void it i called back and took that extra $50
     
  17. Virtuous

    Virtuous Notebook Evangelist

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    Just asking for a discount may work and i don't recommend bringing up your BCB.
     
  18. zeem

    zeem Notebook Consultant

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    Well there's still over 2 weeks of BCB left. Hopefully we can see one more 25-30% spike.

    Anyone know of a good BCB spike alert system?
     
  19. saghey

    saghey Notebook Enthusiast

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    888 227 8451 their direct resolution center of supervisors.
     
  20. klutz_atlantis

    klutz_atlantis Notebook Enthusiast

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    Thanks ProMed. I'm trying to keep my eyes peeled for a sale. Maybe Amazon will have one this Friday. I signed up for the student deal which gives the free Prime service for a year, and they've been having Friday-Fire-Sales. *Crosses Fingers*
     
  21. taichicali

    taichicali Notebook Consultant

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    Thanks! (10)
     
  22. taichicali

    taichicali Notebook Consultant

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    Thanks (10)
     
  23. Butr0sButr0s

    Butr0sButr0s Notebook Evangelist

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    Why would you call to get a discount if there's no reason they should give you extra money? For most of the people that called they either wanted A) a discount to their order since they could just cancel and order with 30% Bing (happened a lot over the past two days), B) a refund or discount if one of the parts dropped in price, or C) a discount if shipping dates are missed.
     
  24. Vihzel

    Vihzel Notebook Geek

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    That doesn't make a lot of sense. lol Something seems fishy.
     
  25. RBaile508

    RBaile508 Notebook Consultant

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    i posted the number its 888-227-8451, so far people have said that they have used it with great success and i guess i have too.
     
  26. taichicali

    taichicali Notebook Consultant

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    I wasn't going to until I read this thread. I saw someone post that they received a $200 discount in addition to their 30% bcb. If HP is offering that, why should I not call to request it??
     
  27. RBaile508

    RBaile508 Notebook Consultant

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    im pissed the amazon thing wont work, my brothers works which is @umn.edu but mine which is @d.umn.edu wont work.
     
  28. Skhope

    Skhope Notebook Consultant

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    ughhh...I should have just lived with the $1150 I paid for my original Envy not a big deal tho. I am pretty sure BCB should go thru.
     
  29. ChemE

    ChemE Notebook Evangelist

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    For those of you who got 2 and are sending one back, do you plan on opening the first one? I can't decide if I want to play with it or not...[comes Fri.]
     
  30. Butr0sButr0s

    Butr0sButr0s Notebook Evangelist

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    I'm up for trying anything and it can't hurt - I just have no idea what you would ask them if there wasn't some kind of a problem with the order.
     
  31. Blammage

    Blammage Notebook Consultant

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    HP CUSTOMER RESOLUTION LINE: 888-227-8451
     
    Last edited by a moderator: May 8, 2015
  32. ChemE

    ChemE Notebook Evangelist

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    I personally don't feel right calling up and asking HP for a discount since I got the Bing...I called up the first day Bing was offered to get a price match, and they just offered $100...I didn't think that was enough so I reordered. There's no reason they should give you one under ordinary circumstances, and you'd probably have to stretch the truth somehow to get a discount. Karma, baby.
     
  33. envykush

    envykush Notebook Enthusiast

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    can anybody confirm what the 256gb ssd is? thanks
     
  34. HTWingNut

    HTWingNut Potato

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    quasi-confirmed Western Digital SiliconEdge Blue. Until someone with a 256GB SSD actually gets theirs we won't know for sure. I ordered one, but probably won't get my laptop until end of the month.
     
  35. Vihzel

    Vihzel Notebook Geek

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    Some people are just never happy until they trip to rip off a company as much as possible. :)
     
  36. joshmcx

    joshmcx Notebook Evangelist

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    Definitely going to play with the first one. Maybe even take it with me on a trip or two while I wait for the second one. :)

    I agree. The only thing I'm going to call on is HP price matching themselves on the slice. I think that's pretty legit.
     
  37. dannybht

    dannybht Notebook Enthusiast

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    Yea, their customer service is awesome! The guy I just talked to was very nice and credited me a 10% with ease...People who didnt used BCB can just talk to them and they will give you that.
     
  38. S.M.

    S.M. Notebook Consultant

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    Everybody with the clearance delay in Memphis TN check your fedex tracking:

    Int'l shipment release Jul 14, 2010 1:03 PM on schedule for the 15th :)
     
  39. klas

    klas Notebook Deity

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    So I called the number and got $100 off easily that's an addition to $440 bing cashback, this better not cancel it!
     
  40. Vihzel

    Vihzel Notebook Geek

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    That's perfectly fine. Calling a company up and trying to get more money from them on top of the already unheard of 30% discount? Wow. Pure greed.
     
  41. e14

    e14 Notebook Evangelist

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    Barry Ferris had a toshiba in his
     
  42. vladmoney

    vladmoney Notebook Consultant

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    I am just afraid Bing will get canceled somehow, cause its HP talking to Bing and they can say they gave you discount. Even though they said it wouldn't, i never trust these things.
     
  43. HeavyH20

    HeavyH20 Notebook Consultant

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    It will be a few pallets of items that get shipped to the Fedex distribution point and then broken out once it arrives here in the US. So, the tracking status for the items shipped on the 12th will likely be the same for everyone. At least until it arrives here in the US. :)
     
  44. klas

    klas Notebook Deity

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    Didn't you read the HPs response?

    Originally Posted by RBaile508
    just if anybody was wondering here is a confirmation email from HP that the phone credits will not void your CashBack.

    Dear Mr. Bailey,



    Good day!



    This email is a response to your question about the Bing Cashback and the credits that were offered in your order. Applying these credits would not affect your Bing Cashback promotion; however, the percentage of the promotion would then be based from the remaining amount of the order. FOR EXAMPLE, the order subtotal is $1000 and the agent issued $100 (for whatever purpose it may serve) - 25% Cashback will be based from the $900 left.



    Should you have any further questions, feel free to give us a call at 1-888-999-4747.



    Thank you for your interest in the HP Home & Home Office Store. We value your business and support.
    Regards,

    Christine
    E-Mail/Chat Supervisor
    HP Home and Home Office Store
     
  45. 2.0

    2.0 Former NBR Macro-Mod®

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    Greed is good. -Gordon Gecko, Wall Street.
     
  46. taichicali

    taichicali Notebook Consultant

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    Yes, and to all the haters saying it's greedy, I relied on the above email when I decided to call in to ask for a further discount. This email shows that HP is willing to give a further discount even when BCB has been applied. So there.
     
  47. klas

    klas Notebook Deity

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    I will add that it's actually more up to HP then Bing if you read this FAQ

    Bing Shopping

     
  48. Vihzel

    Vihzel Notebook Geek

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    So you asked them "Hey. Can I have more money off please?" and they were like "Sure. We're glad to. $100 ok with you?"
     
  49. taichicali

    taichicali Notebook Consultant

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    $113 actually
     
  50. RBaile508

    RBaile508 Notebook Consultant

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    dude, a lot of people are going to college and need the extra money. i for one am one of them and with my college fund in the stock market i have a lot less money, if this was a problem then HP would simply say no. Dont call people out because they are trying to get the best possible deal that they can get. I think that you are just mad that people are getting a better deal but dont have the balls to call HP and try to get one for yourself.
     
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