*Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

When did you order and what are your specs???

 

It was 22.07 after the 10% academic discount. No its a wireless.

 

For those that have recieved a shipping notice, did you order any accessories? It is possible that you will get two shipments, the accessories and then the laptop. The shipping notice will refer to the same order. I wonder if that is what is really occurring?

 

i ordered the first day it was available. (my original shipment day was the 7th. i was notified on the 8th that my new shipment day would be the 9th.)

 

I just got the delay notification....ordered it on the 28th.
500 GB HDD, 4 GB 1 Dimm.

"...The revised estimated ship date for your order is 7/12/2010 or no later than 10 business days from the original estimated ship date..."

This was after calling up and speaking with someone just this afternoon who assured me that it had ALREADY shipped and just hadn't been updated yet. Oh well, I'll get the case...gonna call to get free shipping for it tmrw.

 

I ordered on the 28th but still haven't received any notification . I'm thinking about calling tomorrow to get $100 credit + 2 day shipping free. What do you guys think? Too ambitious? If so, I'll just settle for 2 day shipping.

 

I was trying to get some credit earlier today, but if it hasn't showed up on your account yet, then they don't have record of it and will probably tell you that it is not delayed. The rep I talked with hadn't even heard of the delays. So, since your account doesn't have the tag, that's definitely too ambitious.

I'm going to try for 2 day shipping tmrw and just a $25 credit instead of the coupon...I have a laptop backpack, so the sleeve is pretty pointless. I don't really need to give HP any more money..

 

You will. It's shipping through UPS, so no avoiding it. Won't know for sure until it arrives, but have never had a package received from UPS from the US, that I didn't have to pay duties on.

Bottom line, though: the total cost is a lot cheaper than what you would pay for in Canada. Not to mention that the only Canadian model listed by HP, has the lower screen resolution and lower CPU:

HP ENVY 14-1050ca Notebook PC (WQ785UA#ABC):
-Operating System / Genuine Windows 7 Home Premium 64-bit
-Microprocessor / Intel Core i5-430M processor 2.26GHz with Turbo Boost Technology up to 2.53 GHz
-Memory / 6GB DDR3 System Memory (2 DIMM)
-Memory Max / 8GB
-Video Graphics / ATI Mobility Radeon HD 5650
-Video Memory / switchable graphics
-Hard Drive / 640GB (5400RPM)
-Multimedia Drive / Slot-Loading SuperMulti 8X DVD±R/RW with Double Layer Support
-Display / 14.5" diagonal High Definition HP BrightView Infinity LED Display (1366 x 768)
-Network Card / Integrated 10/100/1000 Gigabit Ethernet LAN
-Wireless Connectivity / 802.11b/g/n WLAN and Bluetooth

 

ugh ordered morning of 28th, just got my delay email till the 12th. cant believe they dont have hdds

 

It still did not ship. I guess mine will delay too. I will have to call and try to get a discount. Call me immoral, whatever! I love discounts...

 

Mine neither :/

 

thought u guys might appreciate this i asked an HP rep if my order was still on time because of all the delays ive been hearing about and this is what followed (supposed to ship on the 15th)
"Kyle R : Thank you for your time and patience.
Greg:no problem
Kyle R : You will receive the PC on 15 of this month.
Greg: receive?
Greg: online says ship on the 15th...
Greg: i mean thats a good thing i just wanna make sure i understand
Kyle R : Yes, Estimated to ship on July 15, 2010."

Im thoroughly confused... lmao

 

Mine is supposed to ship on the 15th as well, and until I read that last line, I got pretty excited. :X

I don't think we get it on that day, though.

 

hahahaha so did i lmao and ya i dont think so either....

 

Got an email from HP notifying me that my order has been delayed from shipping on the 8th to the 12th, and another one with a $25 coupon for the store, valid through the end of the month.

Everyone else having the same issue? Anyone know of anything worth ordering with the coupon?

 

we all got that.

they're backordered on a part.

apparently the ssd computers are shipping on the 9th or shipped.

the hdd ones...not so much. (but how could hp run out of hdds. gasdj;lk)

also there's really nothing to use that coupon on.

I mean the sleeve if you want (coupon stacks with academic discount)

..'course then the shipping is more than the sleeve.

 

Which $25 coupon stacks with the academic discount? The one on the OP doesn't, not even for the sleeve.

 

i just ordered a sleeve using the coupon in the email. it stacked fine with the academic discount. indeed, the shipping costs more than the sleeve but $10 is pretty nice.

 

What happened to the macgyver discount team spirit we had going in here, call them up and complain, get a price match for free shipping! Amazon.com has free super saver shipping! go team go! Dont stop until HP pays us to take stuff from THEM

 

just have them credit it back to your account, at first they said no, but the only accessory i said i would be interested in was the dr dre headphones lol, so they checked and said they would credit it. Though they did offer the 25 plus another 20 off the headphones

 

The coupon should still work even after they credit $25 to your account.

 

The one HP gives you if your laptop was delayed

 

"Paola: Can you please give me the product number (p/n) OR serial number (s/n) of the hp envy 14? This information is usually located on a white label on the side or bottom of the device. The Serial Number (s/n) is a ten-digit alpha-numeric. The Product Number (p/n) is a six or seven-digit alpha-numeric number.
you: yeah no one has the hp envy 14 in the US
you: none of them have shipped yet
you: but if confirming this isnt possible with out the S/N
you: i have another different quesiton
Paola: Ok.
you: when ordering the part online
Paola: Can you give me the serial # please?
you: does HPA pricing apply in checkout?
you: I just said that no one has the computer in the US because shipments were delayed so I do not have the serial number and said if its not possible without the number I will just ask another question.
Paola: Prices shown may not include applicable taxes or shipping and handling. Net Price may be a rounded value.
you: That statement says nothing about promotional pricing"

wow fail

 

Haha, wow. It's like talking to a robot.

 

I honestly think it is a robot

 

probably just someone with a lot of cut and paste responses.

 

So, the delay credit + $10 sleeve, how are you guys getting it?

 

I have a 1-time use coupon for $10 off a $50 or more ITEM. I got it for signing up for the HP academy, but strangely, HP won't let me use this coupon with the academic discount or the $25 coupon they sent for the delay of my order.

I'll accept poems as to why someone wants it...my favorite within a specific amount of time (ending sometime today) will get the code. If you could post them and PM them, that'd be great. Or, if you just want to PM it that'd be cool too. I don't want to search through the 20 pages of repeat questions that will show up when I vacate my computer.

 

Hm, I'm on the phone w/ HP (again) and she told me that there was a problem with one of the parts when they were testing, and they're trying to get them fully working.

BS, bad planning, or what? I'm under the impression that it's the HDD, which imo should be pretty hard (pun intended) to mess up.

edit- I've about had it. Every rep I've talked to won't give me $25 credit. I've tried the nice guy approach and the angry tone approach. How did you all manage it? She "expedited" my shipping, but wouldn't even give me free shipping for the $25 order.

 

Waiting sucksssssss

 

it totally doesssssssssssssss

 

Bah! Just received my delay notice.Ordered at midnight on the 27-28th. Pushed back to the 12th or 10 business days from the 8th. And all I got was this coupon. Guess I'll buy a mouse. Anybody have any recommendations?

 

Still has a way to go but it looks good for the 14th!

 

Did you order 2-day shipping? Mine's still stuck at the "Picked up" state, same time as yours got picked up.

 

Jeez, I just did a live chat to try to get some money back. I first complained that I had ordered the 520 for $100 more than an equal processor and asked if I could change the order, knowing full well I couldn't, but she said it was "already in the production" lol and couldn't be changed. I said it was too expensive and threatened to cancel and asked if there was anything that could be done, but she said she was sorry and she couldn't do anything. Even threw the " " at her lol but she wouldn't budge! Maybe I should call, because that sucked

 

Ya calling is better than live chat for that kind of stuff.

 

Theres another easier way to get deals

 

Calling didn't help for me at all...perhaps you'll have better luck. I've only spoken with one true America-sounding person, and that was when I ordered it...that was the conversation that made the most sense. The others just went around in circles.

 

But they've been trained to not sound like they have ridiculous accents!

 

Wow, I mentioned that I wanted to take the survey and she was SO MUCH MORE HELPFUL than any of the other people I talked to...major props to whoever pointed that one out!

 

well, who is willing to share their transaction number with me?

 

Someone here got over $240 discount (including student discount. I am a student as well) off the base configuration. I ordered base too. Whoever that was, could I get your order number so I can get a similar discount, please!

They can't help their accent. I can still understand them perfectly...
I don't understand why you guys have so much trouble.

 

I don't get it. Why are some people's orders shipping, and others not? I ordered my Envy 14 on the morning of June 27th. But people who ordered on the 28th have gotten shipment notification already?

I wonder if it has to do with certain configurations?

 

I know they can't help the accent, and they sure as heck can speak English better than I can speak their native tongue. It's just that I have not had any pleasant transactions when speaking with a non-English native. I don't know if that's just because I ordered with the English native or what...
Nonetheless, I've not been pleased with HP customer service.

 

My understanding is that the SDDs are shipping but the HDDs are not.

 

Learn some Tagalog to sweet talk them. Start with Mahal kita and see how far that takes ya.

 

Yeah I ordered on the 28th and got my notification at around 9 PM (EST Time). Probably has to do with lack of HDD's as others have said. They probably have an abundance of SDD's....wish I had $300 to spare to buy one ...oh well-two more years and I'll upgrade.

 

Sorry to spam the board, everyone, but I thought you all would find this amusing.

I ordered the primary battery + the slice for $200 when I configured my E14. Several people pointed out yesterday that, based on the part# in the E14 Maintenance & Service Manual, the slice is actually being sold by HP for $150. So, as many of you suggested, I called to get the $50 back for the price difference. Here's what I got:

"Yes. I've confirmed the $150 part through the HP Parts Store is the same part you ordered with your configured Envy 14. Unfortunately we and the HP Parts Store are two separate and distinct entities. Therefore, we are unable to issue a price match at this time, since this is a different vendor."

Huh? Ok, MAYBE they're separate entities, but they won't price match another vendor's price?

Well, I said that was ridiculous, asked her to escalate things to her supervisor, and then she caved for the $50 refund. A little more nonsense than I expected based on previous dealings, but it got done.

 

i have a hard time believing that orders are being help up due to a lack of cheap 320gb hard drives

 

lol, i cant believe they tried to convince you that they couldnt price match themselves