*Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

Damn. I just received mine and there's a dead pixel!!!

 

Thanks!

I use my desktop for my primary work (and play!), but I also need a mobile solution.

 

Dead, or stuck pixel? I'll be honest, I've never seen a dead pixel in my life, they're usually stuck, and can usually be fixed.

 

Dead or stuck pixel?

 

Hey I just called this number for HP 1-800-650-1544 to cancel my order and they offered my the $100 to keep the laptop and I asked her if it would affect bing cashback and she put me on hold for a couple minutes and she said it would cancel the bing. Was she lying about that?

 

It's a small blue pixel.

 

its not goin to cancel bing.

and omg?!

fix that pixel!!!

 

Its here!!!!!

 

IM JEALOUSSS

 

Same here!

 

ran some tests on it, and with the i5-450, 6gb ram, 160 gb ssd

no excessive fan noise, no cpu whine (i have really good hearing and can hear noises most cant on that test)

palm rests are no warmer than any average laptop.
screen size is great. Small enough to be portable, but big enough not to feel small.

Also, I think QC kicked in now. No glue spots on mine, no keyboard flex, no loose joints. Top quality computer

 

Good to hear, hope all of us getting ours soon get top-quality units...

 

nice to hear! from the start it looks like the 2nd batch is great.

edit: forgot about the dead pixel, but if its stuck it can be taken care of.

 

Hopefully if this second batch truly is better in QC then my laptop is one of them... shipped last friday.

 

also, for common productivity tools i suggest using Ninite Easy PC Setup - Silent Unattended Install Multiple Programs At Once

 

2 days early for me! Hopefully I'll get it this afternoon.

 

wow thanks for that! definitely using it

 

Any idea of how to fix dead/stuck pixel?

 

I looks like I have a stuck battery cover. The latch that holds it in is stuck!

Haven't turned on the machine yet

 

Uh oh, the last person to have that ended up breaking the latch, as there was no way to open it.

 

Somebody earlier had that problem a few weeks ago, eventually he pulled/pushed on it too hard and it broke off...

edit: beat to it

 

YESSS!!

"On FedEx vehicle for delivery" seems like its coming early!

 

Order still in production...

 

"On FedEx vehicle for delivery" 2 days early! Thank you Fedex!

 

Dead pixels are black and are only fixable by replacing the entire monitor.

Stuck pixels are colored and are fixable by running software.

Try this for a stuck pixel (make sure it runs for an hour or so... don't touch! )

JScreenFix - Fix stuck pixels

 

Its alright man. I'm just glad I'm getting it early since I'm going to head down to florida for a week or 2. Plus I get to mess around with it until all my important work appears lol.

 

wow all these people getting theirs so early and mine hasnt even shipped out yet agh. if it gets delayed again im canceling.

 

whoa, mine out for delivery. i think ill gets it today

very nice

 

im still mad it went to london before bermuda XD

 

yeah it's definitely stuck. the latch goes less than half way before it stops. there was some sticky grime on the backside that collected lint from the pouch it was stored in. touchpad is off-centered slightly with the right side jotting out a bit

 

How long ago did you order?

 

ordered on the 12th

 

oh.. hmm I ordered mine on the 16th and it should be here via FedEx in two days...

I had the sales rep put a build note on my order to expedite it.... apparently that worked.

 

Mine is on the truck this morning!! 2 days early for me also . Ordered on the 13th.

 

Just ordered mine last night. i450M and everything else stock. Says build date is August 5th and got two day shipping on it in hopes that it will arrive before I head off to college.

 

it should be.

 

Thanks the the SSD, this laptop gets a higher WEI than my desktop lol....

3dmark06 will say otherwise....

 

and you ordered almost the same exact specs as me. did you order the slice battery?

 

Yeah hoping so. Was putting off for a coupon or discount (missed BCB) for the last month and ended up going to the beach last week with no wifi so had to opt for two day shipping to make sure it got here by the 14th. I'm hoping my build date gets moved back a couple days so I can raise all hell and try to get the two day shipping rate dropped to free shipping.

 

No I didn't order the slice.

 

wow! Mine is on truck for delivery two days early!!!!

 

Still no sign of my HP Envy 14. I placed my order on July 13th, with an estimated build date of Friday, July 23rd. Of course, that came and went with no news on my new laptop.

I called HP Customer Resolution line this morning and asked for a status. I was pretty nice and friendly about the whole thing, and stated that I was surprised that it was taking so long for the laptop to be built, especially when I knew other machines were already shipping. I also mentioned that it looked like I wouldn't have the laptop in time for my upcoming business trip.

The rep was really nice, and offered me $100 cash back and upgraded shipping. He even said it wouldn't go against my Bing cashback, which is nice.

They seem to think it'll ship in the next day or two, but can't say for certain. I really hope the laptop lives up to the energy around its release though. Lots of people seem to be having problems with theirs, and that worries me. This laptop is replacing my Inspiron 700m from almost 7 years ago, and I want to make sure this laptop lasts me at least 4 - 5 years.

 

Then that must be it. Everyone who paid for their overpriced slice got punished.

 

^^
that's what I'm a lil worried about too.

Mines coming today but it's seems like hps qc did nothing since the first batchers

 

Well, I decided to do a return to get my money back. I will take pictures of physical issues I have. Any requests?

 

Pictures of the laptops damage and beauty... ha.

Maybe a video if you have time. =]

 

what other physical issues do you have besides the stuck battery latch?

 

What you got 100 cash back? I only got 50 and I BEGGED so many people for an upgrade in shipping and they all told me it was impossible...

 

Yeah I got an email 1 day after I called fedex (1-800-463-3339) . They can check your shipment using the address you put as shipping address when you ordered your envy.

Also when/if you call the number above, just say "representative" and you'll be transferred to a live fedex person who can check your shipping info.

I got the "your order has shipped" email from HP (even though it stills says "in production" on the site) and got the fedex tracking number.

 

I didn't even ask for money! I just told the rep that I wanted to find out what was going on with my laptop, since they had given me a 7/23 build date, and that I was somewhat disappointed that the date came and went with no update whatsoever from HP. He immediately said "I'm so sorry for the confusion... can I offer you $100 to help improve your satisfaction and put a smile on your face?"

Yeah, he actually said the part about putting the smile on my face, which was kinda nice, and kinda weird from a CSR.

I called the Customer Resolution center though, which is a different number than the sales department IIRC. It's 1-888-227-8451. Very fast response, too... I was on hold for less than a minute before talking to a human being, and didn't have to sift through any confusing menus.