*Quasi-Official ENVY 14 discounts, delays, "mine is shipping" lounge*

black.... DEAD! :cry:

 

awww =( its so sad

 

guy, im done with hp

my hp came with small scuff marks and small gaps that i dont mind.

but what i do mind is the screwed up hp logo light.
and the keyboard flex around P area is really bad...
and hissing thru the phone-jack

screw up logo




i dont feel to bad tho, cuz i love my old laptop (asus m50sv). main reason i picked up the envy was to take advantage of the 30%bcb deal.



i just disappointed in HP right now , I'll probably stick with asus laptops from now on.

 

its really unacceptable for hp to ship out all these screwed up laptops

 

Damn. Seems like after the clean install the high-pitched sound became audible! Either that or I never heard it earlier...

 

Anyone else have the issue where the track pad is not flush with the rest of the laptop?

 

Well my e14 is due by the 29th, but:

Jul 25, 2010 11:18 PM
Arrived at FedEx location
MEMPHIS, TN

possibly sooner.

 

MY LOGO LOOKS JUST LIKE THAT, .

is there some way we can fix it? maybe even paint the transparency some color so it wont be noticable?

 

I requested an exchange and they are building me a new one by Aug 17... hope I get a perfect one next time... its quite a long wait!

 

Did you order with bing originally, or any other discounts? Are they being honored on your exchange? I'm trying to exchange, but they are trying to cancel the credit they gave me.

 

Exchange will void your Bing cashback. Be very cautious.

 

Did you just order a new one and RMA the one you have now or are they just sending a new one out and you can return the original when you receive the replacement? I was thinking about RMA'ing for my dead pixel, but if I need a laptop for school and can't take another $1100 hit, so I would have to wait the 5ish days for them to credit my account, plus I would lose $350 BCB Would be nice if I could just give them my credit card number and have them give me like 7 days after I receive the replacement to send the original back in or get hit with the cost of the replacement.

 

I'm glad they let me change the configuration of my exchange laptop, although I now wish I had simply opted for a full refund... wasn't aware of the whole under clocked 5650 issue until this morning =(

 

I was just wondering if anyone ordered the Envy 14 with this Hard drive. I have been looking around and it doesnt look like anyone has configured it with that large of a hard drive except for me.

The reason I ask is because my laptop has been delayed 3 times and I was noticing that on their website, they no longer offer the 640 GB hard drive as an option. This makes me think that all the delays have been caused by this upgrade that I chose.

I was just wondering if I was alone.

 

Actually, I think you may be misinformed. I spoke to a rep at the cust resolution line and she said an exchange would not invalidate bing. Of course, I requested it in writing, and she said HP HQ would deal with sending my new info to bing and would cc me on the email. she assured me that it would not invalidate bing, but that transferring my credit might.

 

"What happens if I return, exchange, or cancel a purchase?

Returns, exchanges, and cancelations are subject to the store's return policy. If you return, cancel, or exchange part or all of a purchase, the store may reverse your purchase with us. We won't be able to pay you any cashback savings from that transaction. "

 

Yes, that proves my point. Read closely "the store MAY reverse..." it is up to HP, and they told be straight up they would not reverse the purchase, but rather would update bing with my new order # so that I would not lose it.

 

If I were you, I'd get a solid answer from HP and Bing.

 

Yeah, it doesn't hurt to double check.

 

Another day, order still in production. Damnit.

Edit: Virtuous, has your shipped? It's supposed to ship today, right? Maybe ours will both go out together.

 

yeah, u both are right. but man, how i loathe the thought of contacting bing at this point. I had to create a service request with them as my original cashback never showed up...took me over a week and 4 of their CSR's to finally get it done. Since they are ending soon, they are woefully understaffed. I may just keep this thing....

What do you think I could use to SAFELY fill the 1mm gap between the trackpad and the body of computer?

 

ok good, the cover just pops open once u slide it. i was only able to get it half way and the cover did not move. i returned it but i thought i was being an idiot not knowing how to open the back cover i applied tons of pressure, even bending my nail in the process haha but it wouldn't budge

 

Nope, nothing yet.

I wouldn't suggest filling it with anything. Whatever you fill it with may end up going inside, changing colors, or mess things up for you.

 

so just leave the 1mm gap? you don't think dust will get in there and cause problems?

 

If I recall, the plane that left last Friday departed from China around 11:20PM, according to user's FedEx tracking. I'm on the US east coast, so it's exactly 12 hours forward from my time zone, if I am not mistaken.

 

Nah, the dust wont do anything. The most it would be able to do is end up collecting in the vents which you can use compressed air to clean out.

Hmm, so which time zone is the estimated ship date on?

 

^
cool man , thx for the response. other than the pretty noticeable keyboard flex, this was my one deal killer, but I think you put it to rest.

I will be super happy to not have to RMA this thing and have to pray to keep my bcb

 

I can't say for sure how FedEx tracks their time, honestly...

I've never paid that much attention.

 

Hm, any chance you can take a picture of this "gap"? I want to see how it looks.

 

I sure hope all the delayed Envys from the 22nd get shipped out today. Damn you HP...lol.

 

Yep, damn HP. They should have sent our slice batteries separate even if it would cost more to do that, lol.

 

I didn't order a slice, but I did order later, so maybe I'll ship out tonight too.

EDIT: I SPOKE TOO SOON! ITEM SHIPPED! Have you guys shipped? It just happened, as FedEx tracking has no info yet, but HP's website reported as shipped and gave me a tracking number.

 

Yeah exactly what I thought earlier. I REALLY hope I get an email soon with my shipping info but I'm not holding my breath.

I hope we don't get delayed another 5 days uuuughh

 

Wow congrats! Unfortunately I just checked and there's no change in my order status, still getting the dreaded "Order in production
(Estimated to ship on July 22, 2010)".

 

Man. After playing with my Envy for part of the day, I'm afraid I may just have to send it back. The touchpad software is still in serious need of work. The scrolling is still too imprecise for my tastes. Synaptics and HP got the down-scroll somewhat better. But the up-scrolling and pinch to zoom are way too inaccurate and jumpy. It's nice to see we can now configure dead-zones, but this just isn't enough.

 

Coming from an old laptop with a garbage touchpad, I think anything will be better for me.

I use my wireless mouse whenever possible, anyways.

 

No change in my status either. Getting on my nerves.

 

only have my camera phone right now...here's a pic though...

What are your thoughts after seeing the gap?

 

Wow, to be honest I don't know if I would have noticed that if I were you, or if it's a serious issue...

Maybe it is more noticeable in person.

 

lol, actually it's probably less noticeable in person.

 

mines like that on the left side didnt really bug me tho.

 

Well well looks like my order status finally changed to shipped . Similar to ExodusC I have a tracking number now but it's not showing up on Fed Ex's site yet.

Virtuous, you should definitely check again!

 

I believe the Party Plane 2.0 is prepped for take off.

 

Mwahaha! I just got a "shipped" email as well. Now if they get their act together and get our Envy's on the plane, I might see mine before I leave town for 9 days...

 

well that's good to hear. I'm pretty much a computer noob, so it's good to hear that I probably over reacted to this

 

Doesn't seem too bad. Same thoughts as before I guess.

YES, mine shipped too! But, I'm still mad at HP because we may or may not get it by Friday.

 

Yes, I really hope we can get ours by Friday. Though if the other users' experiences are any indication, we just might.

Users had theirs' shipped Friday, it traveled by plane Saturday and Sunday, and people got then on Monday, if I am not mistaken. It was two days earlier than FedEx said, but still...

If we're in luck we might get them on Friday.

 

Trying not to get my hopes up because it might get shot down.

 

Indeed! I've already begun unscrewing those corks! Lol

Honestly I think we will receive our orders by Friday barring any delays in customs or goof-ups by HP not submitting the proper paperwork. Like an idiot I picked two day shipping so I'm curious to see if it actually makes a difference in this case.

I believe shipping from Shanghai should begin soon as it's currently Tuesday evening there so Fed Ex should have some updated info soon.

 

Call in and ask for a refund for the two day shipping because it got delayed.