Radiance display no longer an option for envy??

well, it might just be a placebo effect. according to:
HP Envy 14 Beats Edition - A Review of the HP Envy 14 Beats Edition

the 1366x768 brightview has the exact same brightness level (350nit or cd/m2), and color gamut (82%). only thing difference between the two should be the resolution.

 

Just had a guy come into my work using his Radiance Envy 14. We put it side by side and he couldnt tell a difference. I noticed it but it was kind of like comparing an iPhone 4 to a galaxy S. The Radiance had better pixel density. It is not as night and day as many of you guys put it.

Would I like to have it? Sure. Would I buy it and replace my screen? I would. Is it gonna kill me? No. The Envy is still a beautiful machine and the Brightview is not that bad.

 

Interesting post Anarchy99.
I suspected the Radiance is overrated. I'm moving forward with purchasing the Brightview and wont look back.
Thanks!

 

1600x900 is not overrated. Would love to have higher resol. But I can't comment on Radiance vs. Brightview, as I've never actually seen a Radiance screen in real life. I can only affirm that the Brightview is not as bright as the screen on my dv2610us (dv2000/dv2500 series).

"They just don't make 'em like they used to."

 

The brightview is very nice IMHO. Don't look back.

 

I'll always look back. The "economy" is just an excuse to pump out crappy products and make the same amount of money, which relatively speaking, means they're making even MORE profitz. Sad sad sad. Damn you HP, Honda, and Toyota!

 

Its a business. They would be stupid not to maximize profits. That being said I don't really see why everyone thinks this screen is crap. It's made for the target market which just wants a good computer to surf and do everyday activities. The radiance was for the minority that really focus on the higher end of everything and a decent screen just won't due which is why they had an option for the radiance. Radiance manufacturer went out of business (most likely due to making an expensive screen during a recession) so that is the reason that option went away. Not really hp's fault.

This is not meant to disrespect you in anyway might i add. I've actually gained much info from your posts.

 

REALLY? They went outta business??! No wonder HP isn't offering that anymore... That's such a bummer. Any news of a new company coming into the picture?

 

Interesting. I guess I wouldn't mind having the extra screen real estate but I have been getting by fine with the brightview display.

I am still pretty jazzed that I got such an awesome laptop (no flaws) for $850. Adding the radiance display would have bumped it up to well over a grand. I am good with what I have now.

I may invest in the slice battery at some point. The i7 is not battery friendly.

 

Point taken on the Galaxy vs. iPhone 4 comparison. In fact, some people like one more than the other. The Galaxy line comes with the super AMOLED that's described as having colors pop out at ya. But the iPhone 4 is no lightweight. Higher pixel density and great image quality too.

 

I just talked to a HP Rep:

Time Details
12/10/2010 11:56:11AM Session Started with Agent (Janice)
12/10/2010 11:56:11AM Brian: "Are any other display options available for the HP Envy 14?"
12/10/2010 11:56:18AM Agent (Janice): "Thank you for contacting the HP Home and Home Office Store Chat. My name is Janice."
12/10/2010 11:56:21AM Agent (Janice): "Hello, Brian."
12/10/2010 11:56:28AM Brian: "Hi"
12/10/2010 11:56:53AM Agent (Janice): "You want to know if there are other available display options for the HP Envy 14, right?"
12/10/2010 11:57:03AM Brian: "Yes"
12/10/2010 11:57:09AM Agent (Janice): "Excellent choice! The model has been extremely popular and is a top seller here in our store due to its features and capabilities."
12/10/2010 11:57:28AM Agent (Janice): "Regrettably, the option that you see on the website is the only one currently available."
12/10/2010 11:57:31AM Agent (Janice): "I am sorry."
12/10/2010 11:58:24AM Brian: "I understand that HP offered the Radiance 1600x900 as an option previously. Is that going to be reinstated anytime soon?"
12/10/2010 11:58:53AM Agent (Janice): "You are right. Regretfully, we are not aware of product or component release dates until shortly before they are available to our customers, and as such, cannot provide an exact date."
12/10/2010 11:59:03AM Agent (Janice): "I recommend checking regularly for product arrival, or for future reference, our newsletter would provide this information in a timely manner before its release. It will also provide you with exclusive information on other new products, price drops, and p"
&nbsp romotions. To be enrolled, please reply with your first and last name, or visit us at our website and insert your email address under the "Sign up for email updates" statement on the left navigation bar.
12/10/2010 12:00:54PM Agent (Janice): "Are you still there?"
12/10/2010 12:00:55PM Agent sent nudge
12/10/2010 12:02:14PM Brian: "I would just like to say that my desire to purchase an HP Envy 14 was very high. I had the unit in my cart. But, since I found out about the discontinuance of the Radiance display as an option, the system was less than desirable for me. Just wanted to let"
&nbsp customer service know of a loss of a purchase to this issue.
12/10/2010 12:03:01PM Agent (Janice): "I understand."
12/10/2010 12:04:18PM Brian: "Thank you for your help! I appreciate it. Hopefully, HP will want to ensure continued customer satisfaction by offering high quality options."
12/10/2010 12:06:18PM Agent (Janice): "We also always want satisfied customers, Brian."
12/10/2010 12:06:42PM Agent (Janice): "Your suggestion is highly appreciated."
12/10/2010 12:07:07PM Session Ended

 

Unless the general consumer demands better screen quality in their laptops, then I see very few options that will be out there for the rest of us.

I'll wait for the next Envy refresh with the new chips, but I'm not expecting a screen upgrade. HP is still selling these things like crazy without one. The XPS will be my next laptop if there are no other alternatives.

 

Same. I will not buy an Envy with a crap screen, and hopefully HP realizes that this line cannot be considered "premium" if it's sporting such a low resolution.

 

What's the difference between BrightView and Radiance though?
On my Envy 17 it is 1900x1600 - ultra brightview or something

 

I believe besides the resolution difference the Radiance was brighter and looked a bit sharper compared to the BrightView screens.

 

I think it was longer and oval shaped with a wood grain finish...

Where are you getting this info from? The only difference is resolution.

 

Oh its just to me I've seen some radiance v brightview photos, and the radiance looks brighter. It probably looks sharper due to the resolution, I guess Im making it sound fancy.

 

The Radiance display is brighter than the Brightview screen (250 or so nits versus 150 actual) or about 60% brighter (based on reviews I have seen). The contrast is also bit higher so the colors "pop" a little more (835:1 versus 200:1). HP claims 350 nit on the Radiance versus 200 nit on the Brightview but reviews find the actual value lower. Either way, both screens are fine but the extra resolution with a little brighter screen makes the Radiance my preference.

 

I read a very recent review that some posted on this forum that said they were the exact same except resolution.

I'd like to read the review you are talking about. Not saying you are incorrect but one of us is.

 

You are incorrect. The screens are different. Look at one and then the other, play with the brightness, etc... The maker of the Radiance display went out of business (as I understand it)...

 

Just received my Envy 14 with the BV display and having come from a Dell 14z with the 1600x900 display, I have to say that I'm really disappointed in the BV display and even more bummed now that Radiance display isn't available now. The most obvious difference between the Dell's 1600x900 display and the BV isn't actually the pixel density (although there is a very noticeable difference) but the speckling in the BV display. It's similar to what a smartphone looks like with an anti-glare screen protector in that I don't think it's a resolution issue - the speckling seems to float in front of the actual display image. Anyone else notice this?

 

Hmmm, I'm looking intently on my screen.

I don't see the "speckling" you mentioned
on my 1366x768 LG LCD screen.

What's the hardware ID of your screen?

 

I'm almost certain that's wrong. Most of the article is a copy/paste from the original review of the radiance version, and they likely didn't edit that part properly.

 

Hardware ID of my display is LGD02B6

 

Thanks krick!

I have the same LCD screen.

I just don't see the "speckling" you mentioned.

I'm quite picky about LCD screens. If I see something like that on my screen,
I'd criticize it.

 

I have a question.

Is the display on the Envy 14 (Brightview 1366x768) LCD or LED?

It seems like everyone on here keeps saying LCD when referring to the display. But, when I configure the Envy 14 at HP, it says its an LED.

Can someone clarify this for me?

 

LED refers to the backlight technology, not the display technology itself. But I don't know whether the Brightview is LED backlit or not, but I would guess that it is since I think these days most screens are.

 

Thanks.

I understand now. LED/LCD and LCD displays in TVs and monitors are both liquid crystal type displays. The only difference being backlighting. So, pure LCDs are flourescent backlit, whereas LED/LCDs are backlit by LEDs. Technically speaking then, the Envy's display is LCD with LED backlighting, which is the same as a typical LED TV.

 

Yep, iofthestorm is right.
bdizzle329, you got it now.

Here's more info,

LED-backlit LCD television - Wikipedia, the free encyclopedia

As for an LED TV,

"It’s an LCD TV that uses LEDs to illuminate the display".

What's an LED TV? - NYTimes.com

 

Hmmm - I just looked at a display model Envy 14 at Staples and it has the exact same issue. In all fairness, however, many, but not all, of the brand laptops on display also showed this to some degree.

 

From the Envy 14 manual



http://h10032.www1.hp.com/ctg/Manual/c02508020.pdf

 

I've seen/used numerous LCD 1366x768 laptop screens with varying degrees of quality through years.


I just don't see that "speckling" you have mentioned on the
LGD02B6 screen I have.

I am one that will criticize a problem if I personally experience it.
Just like my experience with the same uneven keyboard backlighting on two
HP Envy 14s I've used. I've criticized the backlit keyboard on other posts.

But your claimed inherent problem on the Brightview screen.
I just don't have that problem on my screen.

EDIT:

I meant to say,

I've seen/used numerous LCD 1366x768 laptop screens with varying degrees of quality
and other higher resolution screens through the years.

 

I have seen plenty of Brightview LED screens and they never pixelate or have any other problems. Very nive screens. Not as bright with a little bit of a blueish cast compared to the Radiance but still a very nice screen.

As for the keyboard, they all seem to be a bit darker keys near top center (6, 7, 8, F5 through F8). All three of my HP laptops have this same quality but I do not really see that as an item of any concern.

 

I stand corrected.

 

For what it's worth, I like my Envy Brightview 14.5in screen. It reminds me a lot of the screen I had on my old zd8000, which while only 1440x900 was a beautiful looking screen.

Granted, I might be a bit more jaded had I had the opportunity to see/use a Radiance screen, but coming from an x200 1280x800 this screen is not bad at all. I have had no problem with the brightness levels, and indeed it seems quite bright to me overall.

Just my 2 cents.

 

I guess there are a few possible explanations: (i) I'm simply more sensitive to the issue than you are, (ii) I'm not describing the issue correctly - perhaps "speckling" isn't the right descriptor for what I'm seeing, (iii) I'm not interpreting what I'm seeing correctly and it actually is just a function of the difference in resolution and pixel density, and (iv) both Envy 14s that I've seen (mine and the display model) have display defects.

I'm thinking it may actually be a combination of (i) through (iii). It's not that I have superhuman visual acuity, but having spent the last 2.5 years staring at what I think is a markedly superior display, the differences are significant and jarring to me, whereas they might not be to someone else. As to what those differences are, I've spent the last couple hours doing a side by side comparison with the Dell's 1600x900 display (14.1") and here's what I'm seeing.

Resolution/Detail: Perhaps the best way to describe it is by reference to the iPhone and the difference between the old 3gs display and the 4 "Retina" display (not in terms of actual pixel density but relative pixel density). I never had any complaints about the 3gs display - until I switched to the 4. Now when I pick up my wife's 3gs, I'm struck by how much worse it looks than my 4 (or rather how much better the 4 looks than the 3gs), and I can't imagine going back to that display. I have exactly the same feeling about the Envy display, except that I am actually stuck now with a lower res display than I've had. In terms of pixel density, here are the PPI figures that show how much of a difference there is technically:

Dell "900p display" - 14.1" 1600x900 - 130.20 PPI
HP "Radiance display" - 14.5" 1600x900 - 126.60 PPI
HP "Brightview display" - 14.5" 1366x768 - 108.08 PPI

A 20+% difference in PPI may or may not sound like a lot to you, but I can tell you that in actual use it's night and day.

Clarity: Everything on the Dell's display is so much "cleaner" than on the Envy. I'm not referring to resolution or detail but rather the presence (or apparent presence) of some of very fine grain or noise floating just in front of the images on the Envy. This is what I meant by "speckling." I don't know if this is due to the anti-glare layer or a manufacturing defect, but it is again readily visible in comparison to the Dell, and most visible on white or light colored backgrounds (a blank document for example).

I'm now at a complete loss as to what to do about the Envy. I love almost everything about it except for the display and having come from the Dell's display, it's honestly bad enough that I don't know if I can live with it. If it's any indication, I've actually gone back to working on my 2.5 year old slow, poorly made, buggy Dell because its display is such an absolute pleasure to view in comparison to the Envy.

 

It's obvious a 1366x768 screen is quite bothersome
and not good enough for you.

Maybe you should just search for another brand/model
that is appropriate for you.

A Sony Z series is one with the 1600x900 and 1920x1080 options.
Dell XPS 15 has the B+RG LED 1080P screen, unfortunately currently unavailable,
but Dell claims will be available again someday.
There are other brands/models you can look at.

Throwing those numbers doesn't make a difference.
Comparing a higher resolution screen to a lower screen is like
comparing apples to oranges. How about comparing 1366x768 screens.

Yes, a higher resolution display option would be nice on the Envy 14.
But it's not available.

There are also advantages to a 1366x768 resolution on such a small screen.
Icons, fonts won't look too small. Less eyestrain, etc.

Another known, confirmed fact, among numerous websites, that a native resolution
of 1366x768 is the best resolution for the full gaming capabilities of the ATI 5650 GPU.


Your claim of some inherent problem with the Brightview screen doesn't have
any substantial validity to it.

 

I'm not sure I understand what you're saying or that you understood me correctly. As I see it, I have two different fundamental issues with the Envy display. The first has to do with the resolution, and you may well be correct that at this point a display of this resolution, regardless of quality, just will not cut it for me. I would also agree with you that from a resolution standpoint, it is indeed comparing apples and oranges - that's the point and exactly what I meant when I said there is a night and day difference between the two. The numbers I threw out were intended to indicate exactly that (BTW, simply comparing 1366x768 doesn't mean you're comparing apples to apples either because screen size is obviously just as significant as resolution in terms of pixel density). I went into the level of detail I did because there are a lot of people who are wondering about the differences between the 1366x768 and 1600x900 displays on the Envy and I thought they might find that information and my thoughts on it useful.

My second issue has to do with clarity, and I don't understand your basis for saying that it doesn't have any validity. Are you saying that merely because your observations are different from mine, mine must be false? Going back to your apples to oranges comment, I have in fact compared my screen to other manufacturer's 14" 1366x768 displays, and some, BUT NOT ALL, of those displays have demonstrated the same issue to some degree. Moreover, I have shown my display to other people who did not notice the issue at first, but after I showed them what to look for, they have all acknowledged seeing it (although, to be fair, not a single one of them was bothered by it or thought that it was of any significance).

Lastly, I never said that the speckling issue was a "problem." I think (in fact I'm now sure for reasons described below) that it is just a characteristic of the display and a function of its anti-glare feature (albeit one that bothers me). Whether it bothers someone or not is going to be subjective and personal matter, but I think it's worthwhile to note for people thinking of buying the Envy.

Since my previous post, I spent a couple hours on the phone with HP tech support to try to determine whether or not my display is actually defective or if it is operating normally. The immediate response (paraphrased) when I described the issue was "Yes - we've had a number of people call about this, I know exactly what you're talking about and it's normal." When I asked if it was also present on the Radiance display or on any other models, the answer was that it is a characteristic of all Brightview displays regardless of resolution but not the Radiance display. Just to be sure, however, that nothing else was effecting my display performance, they did have me run through a battery of tests, update my drivers and BIOS and rope in some other tech specialists to the conversation (hence the 2 hours).

 

I hate to ask this if it's already been answered, but since the radiance screen isn't an option for purchasing anymore... If my screen were to break (I have the radiance screen) would they somehow replace it with another radiance screen? Or would they downgrade me to the 1366x768 scren

 

Okay, if my statement was not clear enough for you.
Then...

Why not compare only 1366x768 screens with the same sizes?

It's a moot point proclaiming other higher resolution screens & the Radiance
display as superior to the Brightview. Compare the Radiance display to
other 1600x900 14"/14.5" displays.

You're trying to instill here that a higher resolution in a small screen
is so much better and that the Brightview display is inferior to your Dell display.

There are people that prefer a 1366x768 resolution in a 14.5" screen.
There are people that are satisfied and have no problems with the Brightview display
compared to other 14"/14.5" 1366x768 displays of other brands/models.

I've shown the Brightview display to numerous people, and know people
that are Envy 14 owners also, none of them have mentioned seeing the "speckling" you're saying.

So you're saying we're all in denial and not seeing it as compared to your claims.

I can say too I've spoken to numerous HP techs for several hours, and there is no
documented proof or valid, verifiable evidence of the "speckling" "characteristic" you're constantly
saying.

We all get it, that you're trying to instill here that there's this so-called "characteristic" in all Brightview displays.
And that your claimed "characteristic" should be worthwhile to note for people thinking of buying the Envy 14.

As you claim, this "characteristic" is on "all" the Brightview displays.

I can say the same thing, if your observations are different from mine, mine might be false?

As I mentioned, it would be nice to have the Radiance display, or similar
higher resolution screen available as an option when buying (not refurbished) or upgrading.
Unfortunately, there isn't any other option currently.

I'm sure most of the readers here already know that these higher resolution displays have
qualities that are much better than a 1366x768 screen. There are also pros and cons when
it's high resolutions on smaller displays, like a 14"/14.5" screen.

Your statements are blatantly obvious in your personal feelings of superiority for a higher resolution
display that you're just plainly deterring potential Envy 14 buyers / current Envy 14 Brightview owners,
in seeing the other positive aspects of the current hardware in the Envy 14.

 

I have done such a comparison and I have said this now I think twice. Again, I have seen other 1366x768 14" screens from other brands that do not exhibit the same speckling issue to the same degree.

How is it moot when people are constantly coming into this forum to ask if the Radiance display is better than the Brightview? This is a very practical question for a lot of people and is the very opposite of moot.

I'm doing no such thing. For starters, resolution is only one of countless factors to consider in a display, and its importance will depend on intended use and personal preference. My views are not intended to be absolute but rather relative to my use and my preferences. I do happen to think the my Dell display is far superior to my Envy display, but again resolution is only part of the reason for that and it's just my opinion based on my use and preferences - not an objectively true or provable statement.

I agree, and I have said a number of times that many people have no problem with the Brightview display.

Are you saying this just to give a counterpoint or are you suggesting that I'm making this up? If it's the former, I accept that and have said myself that people I've shown my display to have not seen the speckling either. If it's the latter, I'm not going to bother responding.

I really don't know where you're getting this from. I am not saying anyone is in denial. Some people notice these things, some people don't, and some of the people who do notice these things still don't care about them. I do get the sense that you are either being overly defensive for some reason or that you think I'm just here to criticize the HP and praise the Dell (with respect to which I'll say again - I think the HP is in almost every single way far superior to the Dell save one. My Dell has proven to be a POS in almost every single way save one.)

There is no way that you could possibly know this. As to the evidence, I have given my anectodal experience. They are all just data points.

That's not what I'm saying, although perhaps I've been misinterpreting you. I thought you were simply saying that you don't see any speckling. I have no problem with that and would have no basis whatsoever for disagreeing with that statement (although that doesn't seem to be stopping you from implying that I'm not seeing any speckling). If, however, you are saying that there isn't any speckling, then I would have to disagree.

I agree.

This is ridiculous. I'm not trying to deter anyone from buying an Envy 14 or seeing the other positive aspects of the Envy 14. The subject of this thread is about the Radiance display no longer being an option, and thus I have assumed that people reading this thread want to hear about the relative merits/demerits of the displays and not about the other positive aspect of the Envy 14. I don't have any personal feelings of superiority for a higher resolution display - I've said again and again and again that my biggest issue isn't the resolution, it's the speckling and that I don't think the speckling has anything to do with the resolution.

I have no idea why you seem to be hellbent on discrediting me or challenging my observations, or, for that matter, why you seem to care so much about whether complete strangers buy or don't buy this laptop.

My exchange with you has unfortunately become increasingly unproductive so I'm putting an end to it here. Respond or not as you like - I'm done with you.

 

^ I did not know laptop arguments could get so intense

But yeah, thanks Krick for sharing your viewpoint, it is much appreciated.

just ordered a non radiance envy, but I think the pixel density is pretty close to my old 17in 1600x1050 that it won't really be noticeable.

 

Well, I've done similar comparisions with 1366x768 14" screens from other brands also,
and I don't see the so-called "speckling" issue you claim is much more prevalent in the Brightview
screen.

There's your insistence again that your claimed "speckling" is more noticeable
on the Brightview compared to other 1366x768 14" screens.

It is moot, since HP is no longer offering the Radiance display (or any other higher res display) as an option for the Envy 14.

Claiming one is better than the other is all dependant on personal preference & usage. And if that $200 upgrade is worth it.

Hopefully, there will be an option for Envy 14 buyers in the future and an upgrade option
for current Envy 14 owners who wants it.

For now, accept the only option available, and use a high resolution desktop monitor for whatever use you feel requires that higher resolution.

If that's not acceptable, then look for another brand/model that you're satisfied with.

I'll be one to criticize HP about a lack of a higher res screen option, if there is a GPU in the Envy 14 in the future, that produces low heat and is powerful enough to play games at max settings in native resolution of 1600x900 or 1920x1080.

How about your claim? That HP tech support agrees with you and confirms that "all" Brightview displays have the "speckling" you claim.

That's a really amazing claim that HP tech support agrees
with your claim of the "speckling" "characteristic" on "all" Brightview displays.

I really wonder what's your motive in your insistance there's a "speckling" "characteristic" on "all" Brightview displays.

No where do I dispute that you don't see that "speckling". But how about your insistence that I'm
not seeing "speckling" that you claim is there?

Why do I care whether complete strangers buy or don't buy this laptop?
Well, this is an HP forum, specifically for the Envy.

What's wrong in offering some help to prospective buyers? These forums have been helpful in my buying decisions.

I'd like to help other people in a similar situation. If you feel that's something bad, that's fine by me.



1) Your insistence that the Brightview 14" 1366x768 is so inferior to your Dell display and the Radiance display and most 14" 1366x768 displays by other brands/models.

2)Your insistence that the Brightview display has a "characteristic" that makes it worse than other 14"/14.5" 1366x768 screens
from other brands/models.

3) Your insistence that there is some "speckling" "characteristic" that is existent on "all" Brightview screens.

4) Your claims that this "speckling" is there and people should see it.
Even if it's not seen, it's still there.

5) Your statement that HP tech support agrees with your
claims. That HP tech support admits this "characteristic" exists with "all" Brightview displays.

If these aren't examples of a deterrence for prospective Envy 14 buyers / current Envy 14 Brightview owners, then what is it then?

Thank you for being done with me. I'm wondering why I wasted my time on this anyway.

Go on ahead and keep claiming there is this "characteristic" on "all" Brightview displays.

 

I had a 14" Envy with Radiance. I sent it back because of all the problems. I have since gotten a Macbook Pro. To tell you the truth the screen brightness are about the same on the MBP and the Radiance/Envy.

 

So still no luck in buying a brand new Radiance screened E14, eh? Argh...

 

As long as there is a new vendor that makes Radiance screens, I guess the option is gone forever. The Envy 14's with Radiance will be just as rare as the Envy 15-1100.

 

I'm an Envy 14 owner with Radiance screen. I'm really disappointed that HP still doesn't have the radiance option. I think it's an incredible screen. I also bought an accidental damage warranty plan, so if something were ever to happen to my screen or notebook, I would hate to lose my radiance screen. I hope HP brings high res options in the future. I don't see why it is so hard for them to do this...

 

UPDATE:

This morning I placed my Envy14 between a dm4 and dv5, both with 1366x768 Brightview displays and put the same image on all 3. Neither the dm4 nor the dv5 displays had anywhere near the "speckling" that I've been complaining about on mine, and I thought both displays looked markedly clearer than mine. Just to be sure, I asked 2 random people which one they thought looked best, and they both said the dm4 and dv5 displays looked the same and the Envy14 display was the worst.

To the best of my knowledge, the displays on all 3 are supposed to be the same (screen size aside) except that the Envy14 is the "Infinity" version meaning that it has an additional plastic layer that covers the screen and bezel. Seeing the difference between the 3 displays led me to wonder if the additional plastic layer is causing the problems on my display and whether it's characteristic of all Brightview Infinity displays (as opposed to the regular Brightview displays) or a defect on mine.

So I called HP support again, and this time got someone who said (in contrast to what the other support people told me previously) that what I was seeing was not normal but that they have had other people call in about the issue and their SOP in such cases is to replace the display. I asked if replacing the display solved the issue for those people and the response was yes. They set up a service order for me and a shipping box and label are now on the way to me. Once I get my laptop back with the new display I'll post an update on the issue.

 

Sigh, here we go again.

Blatantly states "all" Brightview displays are the worst with this so-called "characteristic" "speckling".

Now, retracts that.

Claims HP support said "all" Brightview screens have this so-called "characteristic".

Now, all of a sudden, retracts that statement.

The constant flip-flopping statements as an attempt to backup with the claim
that "all" Brightview screens has this "characteristic". Now changed specifically to the
Brightview Infinity display and the insistence of "speckling" for all those displays.

Sigh, what's next.....

I can claim, I had random people look at some Envy 14 Brightview Infinity screens, and made direct comparisons
with some dm4 & dv5 screens, and none stated the Envy 14 Brightview Infinity screens are worse than the screens
from the other models.

 

brightview
Maximum: 194 cd/m²
Average: 177.9 cd/m² (HP states 220 nits)
Illumination: 84 %
Black: 1.18 cd/m²
Contrast: 164:1
Brightness on battery: 194 cd/m²

radiance
Maximum: 292 cd/m²
Average: 263.1 cd/m² (HP states 350 nits)
Illumination: 80 %
Black: 0.29 cd/m²
Contrast: 852:1
Brightness on battery: 247 cd/m²

Review HP Envy 14-1010eg Notebook - Notebookcheck.net Reviews
Review HP Envy 14 Beats Edition Notebook - Notebookcheck.net Reviews

LMAO brightview has a meager 164:1 contrast!!! I can live with the 1366x768 res, but the brightness and contrast doesn't cut it for me. The speckling on my envy is a problem too and it makes my eyes hard to focus. Im definitely returning mines with the brightview. Hope they have some better display options in the next refresh in early 2011.

It's not like the brightview is totally horrible for the average user, but colors just seem there and don't pop. I just want the best so i don't get buyer's remorse a few months later.