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    WEBCAM PROBLEM SOLVED!! (fingers crossed, here's to hoping...)

    Discussion in 'HP' started by DylanBennett, Aug 1, 2007.

  1. JosePerez

    JosePerez Notebook Evangelist

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    Well THX ALOT !!!! I have a Toshiba x205-Sli1 and this worked like a charm! :D So, to all Toshiba owners having the same problem, Download and install with no doubts... IT WILL WORK :D :D :D
    Finally my webcam is actually USEFULL :D
     
  2. daejung

    daejung Newbie

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    But can you use the chicony software to take pictures or just see the video work?

    I can't with my Toshiba X200. My webcam works now but not with that software.

    When i try to open "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" a message box says :

    "Webcam driver open fail. Please restart camera or computer"
     
  3. SLS

    SLS Newbie

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    daejung, you are right, Toshiba's Camera Assistant does not work with Acer's driver. But hell with it, the camera works with all other standard applications! I'm so happy it works properly so I never missed that Assistant. I'm sure I can find a software to take pictures from the camera if I ever need it.
     
  4. ZJ13

    ZJ13 Notebook Geek

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    Well, this worked great for me, until today. Tried using it with Skype, and nothing but a black screen. Same in HP Quickplay (it's a DV2500t). Only software installed since the last time it worked would be whatever Vista HP 32 updates came out. Last working time was 1/12 or so. Anybody else having new problem recently?

    Thanks.
     
  5. s6arface

    s6arface Notebook Guru

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    awesome! it works for me too now in every program! before i use to have to keep on restarting my laptop till it eventually started to work, but now it works everytime!
     
  6. Jan_1630

    Jan_1630 Newbie

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    I own a HP Pavilion Tx1000 and the acer drivers worked to a certain extent. Everything installed but the camera still showed black. Using the method quoted above, my webcam is finally up and running with all progams. I located the WCAM1 file in the C drive in the Setup folder.

    Good Luck to anyone else trying to get their cam up and running! ;) :)
     
  7. blissweb

    blissweb Newbie

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    Dude ! You're my hero. :)

    I tried everything to fix the "Windows Live Messenger is Now Closing" issue everytime the thing tried to access the webcam.

    When I first got the machine it worked on MSN Messenger, then for no reason it just started crashing, maybe due to some Windows Vista Update.

    I've now installed the ACER driver as you described on my HP Pavilion TX1000 notebook and it works like a charm.

    Thanks a lot,

    Shaun
    www.blissweb.com, www.artrealization.com, www.beijingtraveltips.com
     
  8. Jerka Jenkins

    Jerka Jenkins Newbie

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    Good on ya Dylan...you should take your laptop to a bar and show the ladies how much people love you!



    I haven't tried this fix yet because my webcam is now working for the most part, however, the light doesn't work. The blue "working" light works, but I know there is also a yellowish "spotlight" available. It worked the week I had XP installed on my computer - It's a Japanese HP Pavilion Entertainment PC built for and installed with Vista. I switched it over to English XP whilst waiting for a mate to get me an OEM English Vista, so I had XP on it and the webcam worked no probs including a yellowish spotlight. However on XP, as well as the usual webcam problems, which seem to be fixed, there is no spotlight. A lot of searching and reading and this spotlight does not seem to get a mention, possibly because people have bigger problems with their webcam.

    Anyway, does anybody have the "spotlight" working on their built-in webcam??
     
  9. flipfire

    flipfire Moderately Boss

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    What yellow spotlight? DV series never came with these unless its a special Japanese spec or something

    I only get a blue light on both of my pavilions
     
  10. cherdsak

    cherdsak Newbie

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    Hi,

    I have an application which needs the Web Cam to use RGB24.
    I am using HP DV2102TU running Windows XP SP2.
    I tried installing the suggested Acer driver but my PC detects "USB Camera" instead of Acer or HP camera. And AMCAP.EXE detects this camera supports YUY2 coding only.

    Would you please advise whether the Acer drivers support XP or not?
    Or what did I do wrong?

    Regards,
     
  11. flipfire

    flipfire Moderately Boss

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    You probably didnt follow the instructions correctly, read the directions one by one and follow it. I was stumped aswell when i didnt see Acer Crystal Eye Webcam on the device manager. Turns out i skipped a few steps.

    If it still doesnt work then it doesnt support XP
     
  12. dellyjm

    dellyjm Newbie

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    Yeeeehawwwww Mine Is Solved Too!!!! :) :d
     
  13. mitts2010

    mitts2010 Notebook Enthusiast

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    UUUUUGGGGHHH.....nothing works, I have emailed them and I get absolutely no where. They just tell me the same things over and over. I am pretty sure I have a Ricoh camera. But what do I do? Will HP give me a new working computer? Because I really want this webcam to work. I don't pay a lot of money for a brand new laptop just to find out the webcam does not function.
     
  14. flipfire

    flipfire Moderately Boss

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    I doubt they will replace it. Before you can send it back to them, they will ask you to do a recovery install. Most likely it will start working again if its just a driver issue

    If it still doesnt work after that then the webcam is faulty and they will repair it
     
  15. mitts2010

    mitts2010 Notebook Enthusiast

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    I don't want to do a recovery install unless every piece of bloatware is removed, it took my over an hour to remove all the crap. I just got fed up after and installed Vista from the regular DVD. The driver package download on their website should be enough to get it working. They can't really expect me to erase everything on my computer for a webcam driver problem that's their fault.
     
  16. Slappy san

    Slappy san Notebook Consultant

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    Has this worked for anyone else?
     
  17. mbmalone

    mbmalone Notebook Consultant

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    Nothing I have tried has ever given me a decent picture, it's too dark.
    I just bought another camera and plugged it in, problem solved. .... sort of.
     
  18. caveman

    caveman Notebook Consultant

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    From what I hear, Service Pack 1 for Vista should fix this issue. So if you are still having issues with it, wait till SP1 and it should work fine.
     
  19. webwbr

    webwbr Newbie

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    Curious... do you have a reference (i.e. link) to information about Vista SP1 fixing the webcam issue?


     
  20. starbai

    starbai Newbie

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    do any of these fixes allow anyone to control the 'exposure' setting of the webcam?

    this built in one is the frist webcam i've had (of many) where I cannot control the exposure, usually it is what helps quite a bit in low light situations...

    anyone know of anything? I hate that its automatic with the Chicony cam.
     
  21. flipfire

    flipfire Moderately Boss

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    Exposure can be controlled software-side, depending on which program your using.

    These are only drivers here that enable the camera to work.
     
  22. starbai

    starbai Newbie

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    ok, well I have used MSN with every webcam I've ever had, each and everyone allow the ability manually change the exposure---

    the built in HP cam doesn't give that option in MSN, the way the other camera's ive had can.

    What i want to know is what I can do to adjust the exposure manually, whether in MSN, QuickPlay, Skype, or wahtever.

    thanks
     
  23. mitts2010

    mitts2010 Notebook Enthusiast

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    YES!!! Vista SP1 completely fixes the issue. I just installed it and everything works perfectly now.
     
  24. rick0415

    rick0415 Notebook Enthusiast

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    I've noticed the same problem, all the Advance settings are greyed out in MSN and QuickPlay.
     
  25. starbai

    starbai Newbie

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    which issue? the webcam nto working right? or the settings grayed out?

    Rick you're exactly right. I dont want them greyed out, I want to edit them... how can i do so?
     
  26. flipfire

    flipfire Moderately Boss

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    I have the advanced setting working in MSN for mine, but i dont see the exposure slide bar anywhere..

    which version msn are you using?
     
  27. mujjuman

    mujjuman Notebook Deity

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    wait, Vista SP1 is out?
     
  28. starbai

    starbai Newbie

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    windows messenger--- the most updated version out that i know of...

    sp1 i hear was coming out soon but i haven't seen it come up in windows updates which i run daily
     
  29. mitts2010

    mitts2010 Notebook Enthusiast

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    I am talking about the problem where the camera does not work at all. SP1 is not out to the public yet. But it is available if you know how to get it (it has already been finished and is in limited release to computer manufacturers and testers). It is on Bittorrent websites as well, I don't know whether I am allowed to post a link or not, but be careful, lots of them are not the final version.
     
  30. caveman

    caveman Notebook Consultant

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  31. mikwcsvu

    mikwcsvu Notebook Enthusiast

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    God, I am 'so' hacked off with this bloody HP Webcam issue. I spent 1300 quid, yes UK pounds, for a HDX9200OE. HP have now added the Cybrlink Youcam software to the drivers section on the support website to supposedly get it to work with MSN? Does it? Does it bollocks. Exactly the saqme probkem as before. The very second you select Cyberlink Webcam Filter as your webcam in MSN, the application crashed and closes, which is exactly what it did selcting HP Webcam before installing the Cyberlink software and filter.

    I'd hoped, earlier today, that Vista SP1 might by some miracle solve the problem but no, I can plug in my Logitech webcam and it works like a dream but I did not fork out for a machine with a built in webcam to haqve to use an external device to use the most popular messaging prog.

    Did HP never actually 'test' their machines?

    To be honest, I hardly use a webcam but that's not the point. Having soent more on this laptop then I spent on my first car I am really pissed. I've tried a couple of MSN replacements like aMSN and Mercury but they look terrible.

    I tried the Acer driver in the vain hope that it might work but exactly the same result. Is it really that hard for a company the size of HP to make a webcam work with Live Mesenger?
     
  32. mikwcsvu

    mikwcsvu Notebook Enthusiast

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    Stop The Press. - After installing the Acer driver, I discovered I actually hadn't cos Vista just reinstalled the HP driver when I rebooted. Manually installed the Chicory Driver and what do you know, webcam works in MSN.

    There will now be a short pause while yours truly dances around round the room singing Dylan Is The Man! :)

    Now, the question arises, why the hell don't HP just rebrand the driver (yes, may cost them a few pennies) and put on the website? I'm going to ask and see what they say.
     
  33. ckchan

    ckchan Newbie

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    Hi! How do you know the manufacturer of the Pavilion webcam? i'm not sure if it's a Chicony or ricoh? Tnx!

     
  34. flipfire

    flipfire Moderately Boss

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    Go to your Device Manager > Imaging Device > Double click the webcam > Go to the Details tab. Its should say under Manufacturer
     
  35. ckchan

    ckchan Newbie

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    Thanks for your response.. however, i can't seem to find Imaging Device... [​IMG]
    is it fubared it? i hope not... :(

    *UPDATE*

    i checked my mom's laptop (we're both using the same dv6770se pavilion model) and found out it's made by MICROSOFT... am i doomed?!
     
  36. caveman

    caveman Notebook Consultant

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  37. centergame

    centergame Newbie

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    I went to the link you mention Caveman but it says not to install for just one computer and makes another recommendation? Download it anyway for just one computer? Thanks
     
  38. caveman

    caveman Notebook Consultant

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    well if you run vista 64 bit then you would have to download that one. I also think there were some issues with some drivers that can cause problems in certain situations. What does the message say?
     
  39. ckchan

    ckchan Newbie

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  40. maxo777

    maxo777 Newbie

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    With vista service pack 1 .. the HP webcam is working perfectlny .. no glitch till now .. i have Pavilion DV2700 ..
     
  41. jahizen

    jahizen Notebook Consultant

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    does n e one know if this works on a toshiba?
     
  42. ollirac

    ollirac Notebook Guru

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    I just got my laptop and the webcam started to not work. I did everything from reinstalling it to using the acer drivers and still, the webcam would turn on but it would just display a black screen. I called HP and they were no help. They told me to do the things that I just did. I was so fustrated and I thought maybe my webcam was actually broken. I wanted to send it in, but I didn't want to wait for my laptop to come back.

    I did so many things afterwards and found a strange solution that always make my webcam work. For some reason, If I turn on my computer with my USB hub, then the webcam would not work. If I did not plug in my USB hub at startup, then the webcam works fine and I can connect my USB hub after. The problem only occurs when I start up with the USB hub connected. I don't know if it's vista's fault or HP's fault. Maybe they are working on it or not, but I just don't want to connect and disconnect the USB hub everytime I use my laptop. Since my laptop only has 2 USB ports, I need to use my usb hub.

    Is anyone else experiencing this with your webcam when a USB hub is connected?
     
  43. conturidiverse

    conturidiverse Newbie

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    Hello,

    I have a HP Pavilion DV6500 and I had problems with the integrated webcam. I read a lot of forums and all of the 20 pages of this thread, and only in the end I found a solution that fixed my webcam. I want to mention that I tried all of the previous sollutions from this thread, including using the Acer drivers.

    The problem was my USB hub, that I always have conected to my laptop because only 3 USB ports are not enough for me.

    So, I unplugged my USB hub from my laptop, I rebooted and when the computer reentered in windows it found my webcam and automatically installed the drivers.

    I want to mention that my webcam is working now flawless for a couple of weeks now and the driver that it installed is not ciocony nor ricoh, is a microsoft driver, so if you have a USB hub connected to your laptop and have problems with you integrated webcam you should try this method to.

    Good luck.
     
  44. starbai

    starbai Newbie

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    any one figure out how to control the exposure yet?
     
  45. flipfire

    flipfire Moderately Boss

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    no sorry, havent really looked into it. I guess the webcam doesnt support it. Have you tried other webcam software to see if exposure can be controlled?
     
  46. plod43

    plod43 Newbie

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    Fingers also crossed, but this solution seems to work fine with the same software and laptop. One tiny complication was that Bill Gates decided to send a Vista update at the instant that I completed the installation of the new driver. This killed both the webcam and Skype until I rebooted..

    Anyhow, you are definitely a very bright guy and I would send a round of applause if my fingers were not still crossed.

    :) :) :) :)
     
  47. plod43

    plod43 Newbie

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    Yes. Quickplay and Skype work fine with the Acer driver. Haven't tried the rest.
     
  48. wonderdog78

    wonderdog78 Newbie

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    Dude this post is the best! The Chicony webcam on my gf's Toshiba Satellite M200 didn't work with Yahoo Messenger, but after updating the driver to the Acer driver, it works!

    Remind me to seriously consider Acer next time I look for a notebook.
     
  49. ubuntu214

    ubuntu214 Notebook Enthusiast

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    Did NOT work for me, the error is "the required section was not found in the inf"

    i tried a lot of drivers but this same error pops everytime.

    and instead of seeing my Hp Webcam in "Imaging Devices" in device manager, it is under "OTHER DEVICES"

    can anyone help pleaseeeeeee :(

    im using Pavilion DV6750, Vista.

    this happened after a CLEAN INSTALL i made. my cam works perfectly before, until now.
     
  50. RomeoKK

    RomeoKK Newbie

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    Im using Pavilion tx2120us

    - Every instruction didnt work for me too. There is no "Imaging device" in the device manager and also have no "Other devices"

    - HP US suggested me to send it to repair because it was malfunctioning not due to the software.

    - PS. I restored the system using Recover manager twice (Mine was Vista64 Home SP1 preinstalled), installed my own Vista32. Now,Im using Vista64 Ultimate using every update. Thus, If you are facing the same problem, dont do anything, just send your laptop to repair the webcam.
     
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