What operating system does it have?
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Madness909:
Did you custom order it from shopping.hp.com or did you order a pre-configured notebook for a retailer such as circuitcity.com or compusa.com?
Either way, do a search for "Returns." You should find it in the FAQ section of Customer Service. It will tell the process. You will have to request a return authorization number or something like that. If it's HP, they will probably set up a pickup by FedEx or UPS, whichever they use.
First, though, if you ordered it from HP, you may want to call their customer support number and talk to a technician to explain your problem. If it cannot be solved, he/she will probably recommend your returning it for an exchange.
Others who have had to return to HP can perhaps give you further help. I've ordered CTO from HP, but it's been several years ago and I didn't have to return it.
Bill -
Thanks for replying..is it due to the hard drive? just wondering if hard drive was causing the weird high pitch sound, but it does not sound like a fan or a motor.
thanks
vka2 -
Been knocking on wood here. Running it hard playing supplied games, internet, Photoshop CS2 and no whine. I have not even heard my hard drive.
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If someone knows where the processor is located, that would help determine the noise for sure. Is the processor anywhere near the center of the computer?
Bill -
Any one try using the Belkin Easy Transfer Cable? I am trying to transfer all my stuff over and on my old computer when it gets to the point where it trys to start the transfer it pops up an error message saying it must close. I am getting really frustrated. I just want to get all my pictures and music and videos transfered and I cant even fricken do it with a certified "Easy" cable!
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Is it just me or did they really skimp out on the audio card (nVidia Corporation MCP51 High Definition Audio)? I think that it only takes 48000Hz data (so your software has to convert it) and it only takes 2 data inputs (so your software has to do the mixing).
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So, without meaning to insult, did you reinstall your programs manually before trying to transfer files from your XP to your Vista computer? Maybe I'm missing something.
However, if you already reinstalled your apps before using the cable to transfer files, I'm at a loss. It's made out to be a simple process.
Bill -
Bill -
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The problem is in XP when I am to the point where I selected the files which are just my Pictures, Video, and Music it says Analyzing and then pops up the error saying Easy Transfer needs to close due to an error.
And I cant get a network to freaking setup between the two either. I have never done it before so I really dont know what to about it. -
I suggest posing the problem as a new thread in the Windows OS forum, since the Belkin Easy Transfer has doubtlessly been used by folks with various computers running on Vista.
Hope you the best.
Bill -
Bill -
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Bill -
Well...count me in:
* Genuine Windows Vista Business
* Intel(R) Core(TM) 2 Duo T7200 (2.0GHz/4MB L2Cache)
* 15.4" WXGA BrightView Widescreen (1280x800)
* 256MB NVIDIA(R) GeForce(R) Go 7400
* HP Imprint Finish + Microphone + Webcam
* 2GB DDR2 System Memory (2 Dimm)
* FREE Upgrade from 60GB 5400RPM to 80GB 5400RPM!!
* FREE Upgrade: 8X DVD+/-R/RW w/Double Layer Support
* 802.11b/g WLAN
* No TV Tuner w/remote control
* 6 Cell Lithium Ion Battery
* Microsoft(R) Works 8.0
* System Recovery DVD w/Windows Vista Business
* HP Home & Home Office Store in-box envelope
for $1346.99 from the HP Home & Office store. I also got the 1 year support for an extra $100 bucks. Teh intrawebs said it'll ship by 3/21 - I'll report back how long it takes to get from China to Seattle. -
Hey Broudus, a buddy of mine helped me get them to network together! So i can transfer all my stuff over that way. Just thought I would let ya know. That "Easy" Transfer Cable is not what it says thats for sure. Thanks for your input. This forum is awesome!!
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Another thing that may be considered lacking is that there's no way to detect whether headphones are plugged in. So, I'd have to manually mute one and unmute the other. -
i noticed today that the whining noise goes away after you plug in the power adapter.
this makes me think it could also be a ground issue, but also that capacitors work under different loads so perhaps when the power plug is in the capcitors are working less?
i dont know...i wanna believe its a ground issue but more then anything, i want that whining solved! none of the temp fixes work on my lappy and i have quiet the ear and its just annoying...lol -
Bill -
Anyone notice that when you pick up the laptop while its on (closed lid of course) to carry it to another room, the whines (fan or others) tend to get louder or alternate as you move or flip the laptop around. Odd.
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how portable do you guys think the dv6000 is? I know a friend of mine has a dv2000 and sits or lays with it on his lap very comfortably. Can you guys do the same with the dv6000 without it being too unwieldy?
I tried to gauge it (sitting with his dv2000 and visualizing an extra inch on all sides) but couldn't really tell. -
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Bump
Anyone at all? Or did you all have good cases? -
Both of mine look like the photo of the right side of your computer. Mine seems the same.
Bill -
Bill -
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Hey, I just purchased Pavilion dv6000t (T5600 and 2G ram) from Costco online last week and received it Yesterday. During the first use, I noticed some noise from cpu (maybe Core 2 Duo's problem?) and loud fan's running sound. The fan ran every 2 to 3 mins. We tried to use it on my laps and also wood/floor but same.
I saw some guys experienced the same problem.
Do you guys think this is just my laptop's problem or Pavilion's common behavior.
If mine's problem, I will return it and try to use something else.
BTW, has anybody gotten the same/or similar from Pavilion turion 64x2?
Kevin -
Like Bill, I think the computer is just right. I was thinking about the dv2000t myself, but after extensive time messing around at CompUSA with both computers (and even playing with monitor settings) I decided the dv2000 just wasn't big enough, most particularly, how it looked like Photoshop would display. -
My fan also runs every couple minutes, but it is not loud. I can't hear it over my typing, and I am not a heavy fingered typist. -
Several hours of mixed work and no noise at all.
The fan cycles and is whisper quiet.
A little warmer under the left wrist pad but hardly noticable.
The touch pad does not heat up at all.
The Matte "SEC" (Dreaded Samung Display) Is fantastic.
The 2.0 GHz "Rock & Roll's -
mine is a bit warm on left side but touch pad feels warm too. Too bad I live in FL and can't take advantage of using this baby outside in the cold conditions and still keep my hands warm. maybe these were made for folks up north in those fansy outdoor coffee shops during cold spring days.
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The bit of warmth under the left palm rest is normal. I believe that is where the hard drive is located. Fortunately, it's not hot. That would be unbearable during the summer.
Concerning the whining sound (or high pitch noise), mine is barely noticeable. BTW, there is a new bios update out. Go to hp.com support, put your model in, and check out the new bios listed for Intel (t) models (not z, which is AMD). I have heard that that has helped with the noise, but, like I've said, mine wasn't that bad to start with.
As far as fan noise, I wish I could hear what someone is talking about. My fan comes on, but it's not loud. It's just a fan. If it's noticeably loud, perhaps annoyingly so, I would exchange it. My fan's sound is what I would expect on any make of computer.
Bill -
Hello everybody,
Last week I bought a DV6200 notebook (CPU: T5600, RAM: 2GB, Nvidia 7400, HDD: 160GB, TV-Tuner etc.)
I have spent the last 3 days trying to update al my programs to vista-compatible versions. At last everything seems to run ok apart from the DVD recorder.
The problem is that it fails almost always to burn a CD or DVD!!!
The simulation finishes always without any problems but the real burning phase fails at some point especially towards the end.
At first, I thought it was (or it is?) a software problem. I updated Nero to last version 7.7.5.1 that is meant to be vista compatible. Didn’t work.
I tried the included Roxio software.Same problems.
The curious thing is that I have burnt successfully a CD-RW (an old Verbatim 4x) and an .iso image file on a DVD+RW (TDK). Hopefully I have also burnt successfully the restore disks but apart from these every other tries failed.
I thought it may be down to some kind of incompatibility with the brand of the disks. I tried the following disks (Verbatim CDRW 4x, Verbatim CDRW 10x, TDK CDRW 10x, TDK DVD +RW 4x) but I had the same problems.
The curious thing is that the TDK DVD +RW burnt ok an .iso image file but failed to burn a data compilation!
Anybody have the same problems?
Do you have an idea of what might be the reason (software, Vista, brand of disks used, the recorder itself)?
Apart from these problem, everything else runs perfectly. Please help me!!!
I am desperate. I don’t know what else to do... -
Yep, I got that annoying buzzing/whining noise too. It's really starting to drive me nuts (just received my laptop last Thursday).
So are there any better or permanent fixes other than the two solutions that Airman posted? I mean, is this problem fixable via firmware or software update rather than doing a total recall? Shouldn't HP do something about it?
Also my laptop is also running pretty warm just the left side (especially the left-bottom part), but not to the point where it's really hot.
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Edit:
Ok, you guys are not gonna believe this, but just after I completely shut the computer down a couple minutes ago, I can STILL hear the buzzing sound (this is the first time it occurs). Interesting enough, the laptop was still charging at that time (blue battery indicator was on), so I un-plugged the power cord and suddenly the noise was gone, however the moment when I plugged it back in the whining noise came back and the laptop was not even on. I mean, what the hell? It was really weird. -
On a different subject.
I got the recovery DVD's with my system. How are they different from the d: drive? -
2 things for you, first look at the hardware profile and determine your DVD drive. I have helped someone else here figure out that some drives that HP has installed (Slimtype DVD A DS8AZH to be exact) were junk drives. I wound up lucky and got a solid TSSTcorp (toshiba) burner that works great.
Second, if we can't find issue with the DVD drive, I might suggest you load IMG Burn and try burning an .iso on the Verb. I have only seen 1 or 2 coasters with Verbs, that weren't user/driver error, so I suspect more than anything it will be a crappy drive. -
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I swear it seems these windows updates cripple rather then fix issues. Since the last update my Vista hangs on shutdown, req force power off. I went to do a sys restore m only to find it wasn't activated by default. Joy again.
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Bill -
Bill -
I actually learned about the issue searching for another member here on a DVD burning forum I frequent. Tracking down Slimtype was difficult enough, but when I found it, it appears to have been popular in Dell lappys late last year. It seemed everybody in the thread (that was several pages long) had various burning issues. Some would not burn data, others wouldn't burn .iso, some wouldn't do -Rs, others +Rs, others RWs... etc., etc. In every case the computer went back to the mfg, a new drive unit was installed, and the issue resolved. -
Thanks for the info, though not welcomed, I'm afraid. I'll have to try some burning to see if mine is a problem.
Bill -
First of all, I would like to thank sandt38 for his fast answer.
I agree that the TDK media is low quality, but I also have never experienced problems with Verbatim, … ok until now.
My DVD recorder is a “MAT****A DVD-RAM UJ-850S”
The firmware version is 1.05
I have read some negative comments about this drive. Most people think that it is a low quality product.
But apart from this I think I have found something relative in a french forum!
Somebody, with the same problems and recorder on a HP DV6100 notebook, reported that the reason may be that the “IMAPI CD-Burning COM Service” is not activated by default.
It can be found on “Control Panel – Administrative Tools – Services” on Windows XP systems.
The problem is I cannot find it on my Windows Vista notebook.
What do you think of that?
I will try to burn some CDs/DVDs with ImgBurn too.
Do you have any other ideas/suggestions?
Last question: In case of crappy drive, is it possible to change the internal recorder on HP DV6200 series notebooks?
PS For Broadus.I don't think tha region setting have something to do with my problems. -
It's interesting that the Slimtype DVD A DS8AZH hasn't been mentioned in this thread until today. Has HP just started using it, or has no one had a problem with it? I did find a couple of other HP threads dealing with it, both within the past month.
In my search I also discovered that sandt38 is all over the place! LOL (and I'm grateful.)
Bill -
I'll do some research on the drive tomorrow for you, as it is midnight and I have to be up at 6AM for work tomorrow, but I wanted to quickly pass some info on to you.
I also searched for the pathway you mentioned and did not find it. Unfortunately my XP rigs are both asleep for the evening, so I can't get a grasp on this location to try to sort it out on Vista for you tonight. But, You said you were able to burn .iso and CD-RWs I would suspect a CD burning pathway would be open. I could be mistaken, but that is what logic dictates.
What about drive speed? I had an old Sony DVD drive that was rated at 4X but didn't like to burn over 2X. Check to see if you have your drive speed on Nero pre-set, or set to max. Ensure it is within drive specs, as overdriving the unit will swallow precious cache and halt or even stop burning, overheating the disc, etc. If it is within spec, or set to preset, try slowing it down (say from 8X to 6X). I mention this now because in re-reading your initial post I see it appears you are having no issue at the onset of the burn but it tails off at the end. Did you do a verification scan on Nero? The verification image and file log may also help to determine what is going on, if you can provide them. IMG Burn also has a drive speed selection at the bottom right corner of the main operational window. Try slowing it down there as well.
I'll get back with you tomorrow on this. We'll get something figured out.
And about the drive, sure it can be replaced if need be. -
I do tend to get around. I know a little about allot. My biggest fancy is home audio and theater and everything that goes with it, and cars (do a search for my Grand National)... but I am sandt38 all over the internet.
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Ok after numerous CD/DVD burns here are the results:
What FAILED:
1. I tried 2 different Verbatim CD-RWs 10x, one TDK CD-RW 10x.
2. I tried burning 2 different .iso files (built with ImgBurn containing data files, not video) and after that some direct data file compilation.
3. I used Imgburn version 2.2.0.0 , Nero v7.7.5.1 and Roxio software that came with notebook.
Every imaginable combination of the above failed.
I even tried to burn the Verbatim disks at a lower speed (4x) but failed.
The same media disks worked ok with the same files on my desktop PC. So it is not a media disk failure/problem.
What WORKED:
1. The only media that worked is a (very) old Verbatim CD-RW 4x and a TDK DVD+RW 4x.
2. I tried both of them with Nero and ImgBurn.
It appears to be a media disk incompatibility problem but I’m not sure yet! The curious thing is that, the last 10 years, I always used all kinds of Verbatim disks with a huge number of CD/DVD recorders and I have never experienced any kind of problem. I cannot say that for other brand disks.
Just to make the situation more complex, I would like to add that the very first disk I have burnt with the notebook’s recorder was a Verbatim DVD+R 4x with the internal windows burning option and it burnt ok!
So is it a TDK/Verbatim CD-RW specific problem with the “MAT****A DVD-RAM UJ-850S”?
I am not sure yet.
Last information: As I have said earlier the firmware version of my recorder is 1.05
Somewhere in a French forum I read that somebody has the same recorder with a 1.21 firmware version in a HP DV6200 notebook and he doesn’t experience any problem. Is it possible to find somewhere this firmware?
dv6000t Current/ Prospective Owners Lounge
Discussion in 'HP' started by nucleus1872, Sep 1, 2006.