New Y460 and Y560 Ideapads

Hmm, I didn't mean to. I'll reinstall and see if it alleviates the problem. Thanks, g

 

Did you follow the steps I enumerated? Using driver sweeper,etc? The ati update is the one from the Lenovo site. At this point you can always do a system restore, back to where you started all this.

Please enumerate what you did, seems to differ to what I've outlined.

 

First, download a copy of Driver Sweeper.
Do you have this already?

1.Go to device manager, remove and delete driver for ati. Restart, you should have a vga only driver there. You got to here, great. Make sure you go back to switchable graphics in bios if you changed this value earlier.
2.Remove current 10.7 Ati using its uninstaller. Launch its set up app and uninstall, custom. Restart to safe mode. Did you do this part?
3. Once in safe mode, launch Driver sweeper. Analyze then clean up. Restart to safe mode. You got this done?

Number 4 to 10 is all done in one safe mode session from no. 3
4. Go to regedit, HKLM/software/Wow6432Node Delete the 2 folders that starts with ATI.
5. Go up to HKLM/software/ and erase 2 more folders that start with ATI
6. Go to HKCU/software and erase the only ATI folder
7. Press win key and E to launch win explorer. Navigate to program Filex x86 and delete the ATI Technologies folder if its still there.
8. Go to c:/Drivers and delete the folder AMD Graphics Driver.
9. Go to c:/windows/SysWOW64. Add the column Company by right clicking on any of the existing columns.
10. Delete the files who has ATI technologies Inc and Amd Micro Devices Inc.
11. Reboot to normal windows. At this point, you have cleaned your system of all traces from your original ATI install. The hardware device of the ati gpu should be using a standard vga driver which windows installed during step 1.

You only do number 12, that is lauching installer package for ati dowloaded from Lenovo after steps 1 to 11. Do a custom installation, what do you see? What is not installed ?

12. Launch the official installer package available here (322mb) Lenovo Support - Drivers & Downloads

If you get a slow response or an error message saying there's a lot of bit apps running, just restart y460 and relaunch the package.

Choose custom installation, you will see now that everything needs to be installed and nothing "old" has been left. Installation will finish with or without messages. Restart to windows.

Wait until windows has settled down. Go to start, and launch CCC. You will now be led to the set up page of ATI.

Congrats, you should updated to the official package.

 

Thanks for the responses everyone, I guess the only thing I can't seem to get is when to have the dedicated switched in BIOS and when to have it on switchable. Whenever I try to go to dedicated nothing seems to work, but with switchable I can get into safe mode and do everything.

In terms of those steps, I don't see what I'm missing. Got Driver Sweeper, go to safe mode, uninstall ATI 5650 from Device Manager (as a note, I see the Intel HD Graphics device here too, not sure if that's important), run Sweeper, delete registry/extra folders, restart, get to normal windows, run Lenovo's setup, get through the whole catalyst, installs everything (driver, center, c++, px something, and whatever). Wait for it to finish, get a blank screen about 80% through, hard drive light stops blinking.

And where in all of that should I be switching from/to dedicated graphics? What should I start out with when I delete the drivers?

EDIT: Tried going to normal windows after removing ATI driver, when I run Catalyst Manager to uninstall it shows that no components are installed. I guess that means skip it?

 

OK, that didn't help. Buttons, with exception of slider thing, don't work. Thanks, g-

 

Lets use your uninstaller. Do steps 1 to 11. Before doing 12, launch your uninstaller. Go to advanced uninstall. Remove any entry related to CCC. Once all has been removed, go to 12.

Im assuming something is still left. Are you updating from 10.7 generic or the ati software that came with your y460?

Did you get the files deleted from SysWow64? There's one file there that has no company name but is a part of the others.

 

Official site of Your Uninstaller! - Free fix your computer problems. Not sure if trial allows advanced features though.

If you are following the steps I outlined, that's the one that has worked for me.

 

Alright, so I've gone through and done this two more times, this time running Driver Sweeper AND CCleaner after EACH restart, and checking ALL directories after EACH restart. Even got that Uninstaller and very slowly got rid of everything CCC/ati there. Lenovo site was down, but I had saved a copy of the exe to C:\. Ran it, got one 'existing' error at the beginning for AMD Graphics Driver (This folder didn't exist, don't know why it said it did). Went through, checked all 5 things, installed. No flickering/going blank. Done with errors, finished and chose to reboot. After windows loading, no screen.

Does this have anything to do with the integrated drivers? I feel like there must be something else because I'm going through everything on that list and more, and multiple times.

I really don't want to send it to Lenovo after spending hours on the phone...

Thanks again.

EDIT: Which file are you talking about that isn't specifically mentioned as ATI/AMD?

 

9. Go to c:/windows/SysWOW64. Add the column Company by right clicking on any of the existing columns.
10. Delete the files who has ATI technologies Inc and Amd Micro Devices Inc under the column company

Its atiumdva.cap

Only reason I can think of now for the black screen is no driver was installed for the ati.

What version were you on prior to attempting a 10.7 update?

 

When you manually uninstalled in device manager, did you check delete driver for ati?

 

All I'm really trying to do is get back to what it was a week ago, and I haven't updated or even touched drivers at all since now. Whatever the stock driver was that's what I was running, and I've been just downloading the latest update from the Lenovo site. Bought in late July.

I have been checking delete drive for ATI every time as well.

Also, for some reason the Lenovo support site is down so I can't check if there are other drivers I need/should look at.

Is there an older or more stable driver that I might download first, and then when I need to update later?

 

Ok, just do a system restore then. What I dont understand is why you're getting a black screen. I did get that before. It hanged and I forced it to power down. I went to bios and went dedicated. I then uninstalled ati upon resumption and ensured I have deleted it.

I have tried installing ati in dedicated before. Just had issues when I realized i forgot to change bios back to switchable.

If not you may have to do a one key recovery restore to just put it back to what it was when you bought it last july.

I have also done this before, tweaked too much and got lost with it.

The ati drivers that came with originally came from your lenovo is located at d:/drivers/AMD_VGA

 

I have yet to go through the entire process correctly in dedicated, I might try that now.

Tried system restore, got a BSOD, turned off, restarted, got to Windows with regular resolution and aero, but no switchable graphics or ATI/Catalyst software (ie, when I click CCC from anywhere nothing happens). Tried running installer (from D:/) again, updated whatever without errors, restarted, at login screen got green pixel patterns all over the place and then a black screen. Now in safe mode again.

I really have no clue what's going on, and I really would like to avoid having to go back to literally out of the box. If I were to endure calling Lenovo, what do you think the chances are that they would be able to fix the problem? And if anything would it cost me anything? It's still under warranty I guess, so probably not, but going through the process is painful...

Again, thanks a lot for the continued support! Hope my ordeal helps someone else who ends up with a similar problem.

 

I am considering buying one of these. Right now my decision is between an Acer 4820tg and a Y460, and I am leaning towards the Lenovo because of the issues both my wife and I have had with our Acer netbooks (had to send both back for repair).

How is gaming performance with the i3 and 5650? And does anyone know if I can swap with an i7-620 later if I need more CPU power?

 

The ATI 5650 will always be the bottleneck when it comes to gaming.

 

So don't worry about i3/i5/i7 and just go with the cheaper one?

And do the i3 Y460s have the same throttling issues as the i3 4820tgs? As in, they can't keep themselves cool enough, throttle down, and ruin your gaming performance?

 

Depends on what you're using it for. If you are encoding or processing a ton of video or photos, then the i5 will be better. I've never have had that happen or have heard of it on this forum. I reach on average about 75-80C for both the CPU and GPU while gaming. I do believe the CPU will start to throttle in the early 90C range and I would assume the GPU is far off from that.

 

The i3 throttles at 86; the i5 doesn't throttle until 105. Apparently the Acer has trouble keeping its CPU cool and the higher throttle temp is why a lot of people go with the i5, or so I've been reading.

 

I discovered that the Synaptics touch pad ap was not present any longer (not visible in sys tray) (have no idea how that happened) even though the touchpad worked fine. I reinstalled the Synaptics application and the volume buttons work again. Phew.

g-

 

When I read about getting bsod in system restore, thats the cue for you to get back to one key restore. Since you can still boot up, back up your files (I assume my documents, pics ,etc) then go back in time. It will feel good once you're back to out of the box.

How did this all happen again? I cant see a post from which version you came from. Was it the unofficial lenovo 10.7?

 

As I previously posted (and you'll find it elsewhere), upgrading ati software is a real PITA.

 

Yeah, I figured something major somehow got messed up...I'm not really sure what happened, I hadn't updated any drivers since getting it new in July, so I had whatever drivers were on it then.

I think before I have to go all the way I'll try one or two older system restores, see how that goes.

Thanks a lot for going through all of this, although I do wish I knew what was going on...

 

no prob, did my best but seems bsod when system restore is a sign there's something wrong. I rather you do a one key rescue so its all intact . Hassle that you have to reinstall progs again

 

Yo guys, I'm having a little problem with the onekey theater thing. More specifically, I'm not sure what audio driver to install. I installed the latest realtek driver from lenovo and my jbl speakers started to give off this popping sound right before I played something that involved sound. Likewise, whenever I muted and unmuted the speakers, the popping sound would occur as I unmuted. So I uninstalled the driver and reverted back to whatever windows 7 got as default. That seemed to have fix the popping issue but now whenever I turn on my computer, onekey theater's saying the audio driver isn't supported or something. I can still use the onekey theater fine, it's just that error message keeps coming up. Was wondering if there's a solution to that or if there's an alternative audio driver I could dl. Thanks.

 

try the realtek 2.51 drivers

64-bit
Download Realtek High Definition Audio 2.51 Vista 64 - FileHippo.com

32-bit
Download Realtek High Definition Audio 2.51 Vista - FileHippo.com

don't download the 2.52 drivers, when i installed it, i dont get any sound from speakers.

 

Dang, doesn't work, I'm still getting a popping sound. it's a bit more subtle than 2.52 but now i'm randomly getting popping noises even when i'm not doing anything lol.. this is lame.

 

im looking forward to buy y560 tomorrow morning
i'd like to know are there alot of problems or issues on this system?
im gonna use this for portable gaming laptop though =/

 

might be speaker connecting problem? or even the speakers themselves.

 

Can you try in safe mode and see if there's still popping sound. The 2.51 package of realtek from their site has stuttering issue with some mp4 files I have. The one from lenovo works fine.

 

Yeah, I thought so too, but the speakers are perfectly fine if I don't have the realtek drivers installed.. so I don't know anymore..

mm I guess I can give that a try.

 

Just another update on my graphics driver situation. Before I went ahead with the recovery, I wanted to try upgrading the integrated graphics and see what would happen. It worked, and now I have normal resolution and the blue symbol in the corner and can startup/shutdown normally, so everyday simple use is there.

I do not have any switchable graphics option anywhere, and I had uninstalled the ATI driver so in Device Manager it shows the Standard VGA.

It seems that I have a lower battery charge, although that may be because of the vga driver or something. Also my ethernet connection seems to be very slow, speedtests show 300+ping to detroit(from ann arbor), and less than .1 down on a university network, although the wireless is fine. Tried updating the drivers but when I ran the exe got through the extracting and then a command prompt came up and closed after about a minute.

So now I have no ATI drivers/software, but everything with the integrated is working fine. Where should I go from here?

 

reinstall ati.

 

Alright, I'll probably do that later tonight/tomorrow, as I have work that I need to get done and I'd rather not chance messing something up.

On a different note, I now have no ability to put the computer on standby/sleep at all.

 

Hello all. I took advantage of the Lenovo deal from last week. I figure it would be a decent upgrade over my HP dv3510nr and provide a balance of performance and portability.

I want to install Win7 Ultimate whenever I get it. Does the Y460 come with a drivers disc? Are there any essential Lenovo programs I should reinstall?

 

the drivers are located on the D drive, D:\drivers
you can also download the drivers here

software wise, i posted this some pages back [for factory installed]

driver wise
you need
"mutesync" (changing volume and mutting is slower with out it) [NOT ON THE DRIVER WEBSITE, ONLY IN D DRIVE]
synaptics drivers (touch pad)
ati/amd driver [with switchable graphics] (from lenovo)
intel chipset/wifi/etc
realtek drivers (audio)
broadcom driver (ethernet)
jmicro driver (flash card)
camera drivers

 

I've finally gotten my y560 in my hands and I'm very happy. The first one that was shipped to me turned out to be defective but the customer service wasn't bad and I got it exchanged. Going to see if I cant start playing TF2 tonight.

 

Does anyone have any issue updating the bios 57/58/59 with y560? My y560 is the i7 without the switch graphics so I was wondering if it's safe for me to upgrade bios.

 

I have a strange issue with my Y560.

Happens when I play Borderlands or FIFA 11. Sometimes, randomly, everything freezes and I get a strange, annoying humming noise from the fan. When I switch the laptop off and then on again, it works fine.

Could it be because of overheating?

 

There's tons of issues with the "ants around the edge" problems and the big cursor problems. There's dozens of stories about BSODs and crashes because of the graphics drivers and such.

Coincidentally, mine arrived today but I think I'm just gonna ship it back. I'll either grab an ASUS gaming one or just a Thinkpad for it's durability. That's just IMO.

http://forums.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Widespread-Y560-Display-Problem/td-p/238949
40 pages of complaints.

 

Went ahead and tried to reinstall ATI, got BSOD during install and black screen on restart. Only way I can get to a normal resolution is to just install the Intel drivers, and that's it. Anything ATI screws everything up.

I'm trying to find an external hard drive to copy my data to and then do a Recovery.

 

I believe that to be a very short-sighted and ill-conceived plan of attack. What impetus does the Average Joe have to get online and defend his perfectly working laptop? And then, what impetus does the Average Joe have to attack a laptop having whatever his perceived issue is? (Whether it's real or not, it's still an issue...)

Using an online forum that's 40 pages long of complaints is a bad measuring stick. I see 30 posts by at least ONE individual in that thread; that's an entire page of his own. I see legitimate complaints about known issues that SHOULD be resolved by Lenovo, I see some stuff that I'm on the fence about (upgrading drivers right out of the box, compatibility with apps that Lenovo has no real way to "certify") and then I see some stuff that they really shouldn't be expected to even answer to.

You paid the money, and then you're just going to send it back? What kind of dumb logic is this?

Open it up, use it. If it sucks, then yes -- send it back. If it's not what you want -- send it back. If it does what you want it to, and does it well, then the Lenovo Y460 and Y560 platforms are excellent bargains for giving you a dearth of hardware with good build quality and a good price with a solid brand name.

There are 50,000 laptops out there working without issue that aren't represented in your 40 page whiner-fest on Lenovo's website.

 

It's true that you will see far more negatives about a laptop than all of the people who enjoy it/ have no problems. If you have it and don't notice it or aren't bothered by it, then why are you sending it back? A 15% restocking fee for little to no reason is foolish route to take.

 

I have my Y460 for 3 months now. The only problem of this laptop is that it
get me to game too much. The 14 inch is the right size that I can carry around
and game anywhere. I found my Razer Orochi Bluetooth mouse is a perfect
match to my laptop.

I am planning to upgrade the stock "Intel Wifi Link 1000" Adapter since it
is only at 2.4GHz. I am thinking about upgrading it to the "Intel Wifi Link 5300".
Can someone suggest a good 5Ghz wireless adapter ?
Is the Intel 5300 good for y460 ?

 

Actually, I had ordered the two Y560s weeks ago and after they took too long to ship, I canceled the order. They shipped anyway and I got written confirmation from their team stating I would be charged no restocking fee.

I opened them both today (they actually came in last night believe it or not). So far, I can't say I'm disappointed. The number '2' key on one of the laptops is broken, one has to press it quite hard to get it to work. I'd send it in for repairs but I'm guessing that would take a few weeks to get back, and more damage may be done in the process than good.

As for the problems with the laptop, I did witness the 'ants around the edge' issue. A family friend of mine also has the same laptop (with the i5) and he experienced the 'big cursor' problem twice so far in the last three weeks that he has had the laptop. Hence, my link to those forums was not just short-sighted, it's evident that the laptops do have issues and Lenovo chose to not fix them after hundreds of complaints and continues to ship the computers out.

Before someone says, "well if it sucks, why'd you order it in the first place?", I'd like to point I never said it sucks. I said that it simply had problems, which is true. You can look at the Ideapad series section on the Lenovo forums and there are still tons of complaints apart from that link I posted in regards to the video problems. I really needed a computer this week for school and so did my sister so I decided to just open them and keep them. I guess I can deal with the '2' key being damaged, though it would be a constant pain seeing as how the '@' key is part of the same button and I use it often.

Everyone knows the goods of the laptop and they are abundant. Here are some of the cons:
-Very slow bootup IMO. In part to the 5400rpm HDD, I think I'm gonna throw in a 120GB SSD to fix that
-Very glossy, easy to get finger prints on there
-Screen resolution is poor with such a strong video card but I knew that when I bought it
-Video problems (as stated before)

 

Just wanted to add: people legitimately complaining in regards to their laptops continuously producing problems is not a whiner-fest. They paid with their hard-earned money and they deserve a fully working product with no issues. They aren't whining. The posting date of the first post is old enough and the issues remain, do you really feel they are whining? If they try to install some drivers and they repeatedly get BSODs, and Lenovo can't fix that, do they not have reason to complain?

Imagine purchasing a vehicle that just randomly pops into neutral while you're driving, would you not 'whine' for the hard money you paid? I'd like to add that Lenovo chose to not refund the money of many people who sent the laptops back after opening them because of the video problems. They attempted to fix them and if nothing gets fixed, by then the return period is over, and the buyer's investment is lost.

So next time, before simply lashing out and assuming the posters were being unfair, read the whole 40 pages and try to look at it from the other person's perspective. You and I may have gotten a good laptop, but what about the tons of people who got bad ones because of a known defect that has been ignored repeatedly?

The person I responded to asked whether there were known issues, I gave those to him. End of story.

 

Hello again = ). It's been a while since I've read/posted on this thread (was one of the first to review and post pics and such of the y460) though I come back now for some help.

I've been delving into the hackintosh scene alot lately (succesfully installed snow leo 10.6 for those that want to know, (no graphics accelleration, no wifi, no lan, no updates yet), and now I'm in the middle of doing a multiboot setup.

My problem though lies when trying to install graphics again on the windows 7 partition. I notice that my ati graphics light is constantly on and in device manager I see the gma hd of the i5 nicely installed, but whenever I try to install the new amd drivers it just won't install. Anyone ever have this problem?

 

Nevermind lol. Simple little bios update, couple of restarts, and another throw at the driver install and it all went through smoothly.

 

May I ask was that y560 laptop of yours? And did you update your bios to 58 or 59? I needed a bios update but I am worried it would crash my laptop... Any suggestions?

 

Umm, i have the y460 and I'm pretty sure it's mine = ). In all seriousness though, a simple bios flash is pretty straight foward. Just to be sure, restart your computer right before you flash (just a good habit).Oh! Maybe now with the new bios I can get a better DSDT out of my system!

 

i contacted setfsb and gave them a donation to try and make it work for y460 series. they told me the clockgen is different from expected ICS9LPR3362CGLF on the y460 , and i need to get id for the chip to make overclocking work thru setfsb.

if anyone has any ideas or knows the pll id, please post.

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