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    build/ship wait time??

    Discussion in 'Lenovo' started by dolin, Jul 30, 2008.

  1. halohalohalo

    halohalohalo Notebook Enthusiast

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    Got mine today too. It's just weird how people who ordered on the day of the launch actually got their laptops last. I heard they have my 4 cell back ordered and it's going to ship next week.
     
  2. acerbits

    acerbits Notebook Consultant

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    PICS!!! PICS!!!
     
  3. chun9430

    chun9430 Notebook Evangelist

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    Does the confirmation of order e-mail mean they shipped it? There is no tracking #
     
  4. ThunderRiver

    ThunderRiver Notebook Consultant

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    Mmmm.. I need to call Lenovo tomorrow. I order through CPP on the 20th, and so far, no further email updates what-so-ever.. Is this the right number to call? 866-42-THINK?
     
  5. danskim

    danskim Notebook Geek

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    I ordered on the 19th with no updates either.
    And yes, that's the customer service number.
     
  6. halohalohalo

    halohalohalo Notebook Enthusiast

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    I mean I got my confirmation email today. sorry
     
  7. acerbits

    acerbits Notebook Consultant

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    oh pfff :p
     
  8. mikerock

    mikerock Notebook Enthusiast

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    I ordered mine today through cpp and the estimate shipping date is 09/09, how about you guys who ordered around 20th. thanks,
     
  9. acerbits

    acerbits Notebook Consultant

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    i ordered on the 21st no clue on shipping date, payment was only processed today and released to manufacturing department
     
  10. natebsi

    natebsi Notebook Guru

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    Ordered on the 18th, still shows In Process. Est. date is Sept 1st.
     
  11. jaredy

    jaredy Notebook Virtuoso

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    I got my confirmation email that my order is being sent to the warehouse...I ordered an x200 on the 5th and I have had issues with them being slow about processing my order :\. So FINALLY it goes to be built.
     
  12. yn1997

    yn1997 Notebook Guru

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    Man you should call them and ask some free UPGRADE.
     
  13. janko10

    janko10 Notebook Consultant

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    Just got my confirmation email today for my order, still in process though.

    T400, 4-cell. Ordered 8/19, est. ship date is still 9/2
     
  14. fuanacho

    fuanacho Notebook Consultant

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    Hey everybody, I have a question.

    A friend of mine wants to buy a thinkpad (actually he thogh that a HP dv5z would be a good machine that will last forever) but he need it fast, so online shopping is ou of the question. (Except if this laptops arrives before 9/5).

    His mother will be in miami since 8/28 until 9/6, so I was thinking if somebody knew a reseller that could have a T61 at a good price (he only have 900$ including taxes) or there´s a way to get it faster. I told him to order online a T400, but his mother won't be returning to Miami in a year at least.

    any help is very useful, thanks!
     
  15. ThunderRiver

    ThunderRiver Notebook Consultant

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    I just got my confirmation email today as well. I don't know how they are going to make it to the estimated shipping date on the web site. I tried to call Lenovo sales line to check the status, but their rep seems to not able to hear me, and it felt like they put me straight to the their voice recorder ("Hello How Can I help you today? Hello How Can I help you today? If you have further questions please call..blah blah...(phone click)".. I guess it is their way to cope with high volume of customer calls?
     
  16. agillette

    agillette Newbie

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    Called the 877-880-6819 number listed on my confirmation email and got a "non-working number" messaging. WWTTFF!!!!
     
  17. MrMarbles

    MrMarbles Notebook Guru

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    I ordered my T400 on 8/25 and yesterday I got a call from the credit card company to confirm my purchases (I guess I've been buying a lof stuff on my CC). So I'm assuming that means the cc has already been charged for my laptop. Does this mean that it will soon be shipped? I don't think they would charge my cc without at least building it first. (order status says "in process" for fwis)
     
  18. eeejay

    eeejay Notebook Enthusiast

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    My T400 shipped some time last night. I ordered on the 12th. The interesting part is that the UPS site says it is express, I ordered ground, it should arrive tomorrow (!).
     
  19. Aestiel

    Aestiel Notebook Geek

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    If it shipped express, and its actually comes tomorrow, it should arrive between 9 and 10am. =)
     
  20. Lew

    Lew Notebook Deity

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    Express or World Ease / Expedited? The latter is what I got with the standard / free shipping. Takes about a week; mine shipped the evening of 8/21 and is currently Out for Delivery. :D
     
  21. Aestiel

    Aestiel Notebook Geek

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    On my UPS thing it said

    Product: WORLD EASE
    Service: EXPRESS

    I also ordered standard / free shipping. Could be they're sending everybody's out with the faster shipping
     
  22. nicelynice

    nicelynice Newbie

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    I ordered my T400 on August 5th. It's estimated shipping date is now September 9th. How are people with similar configs that ordered much later getting theirs shipped already?
     
  23. eeejay

    eeejay Notebook Enthusiast

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    Mine says:
    Product: WORLD EASE
    Service: EXPRESS

    It said "rescheduled delivery date: 08/28/2008", but now that field is gone. It would be awesome if it really were two days, and I wish y'all the same :)

    "world ease" is UPS's bulk worldwide shipping plan. Lenovo basically loaded a UPS plane with laptops. This probably also expedites customs.
     
  24. zachman123

    zachman123 Notebook Geek

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    Anyone with a 9-cell battery that's already been shipped? I ordered on the 6th, and that would annoy me if someone ordered later.
     
  25. skint80

    skint80 Notebook Enthusiast

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    Mine too has been delayed to September 9th. T500 with 9 Cell battery. =/
     
  26. chun9430

    chun9430 Notebook Evangelist

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    My status page is now delayed to 9/9 too. I got a 6-cell battery
     
  27. dopemann

    dopemann Notebook Enthusiast

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    I keep getting "rescheduled delivery date", but on my ups status it says that the notebook is out for delivery and its in New york (where i live). it was meant to come on the 25th, but everyday it gets rescheduled. Is anyone having this problem? is it normal?
     
  28. janko10

    janko10 Notebook Consultant

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    Looks like the extended batteries are causing delays again.

    My 4-cell is still slated for 9/2.
     
  29. trucks

    trucks Notebook Geek

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    I called the other day, placed my order on the 20th of August and is scheduled to ship on Sept 10, with delivery taking 4-5 days.

    This is a 6-cell T500 to Canada.
     
  30. jaredy

    jaredy Notebook Virtuoso

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    If a representative cannot hear you, what would you expect them to say? They are just trying to actually communicate with you, but of course they have some basic scripted lines.

    Look on the website for your appropriate customer service number to call. I use. 866-968-4465 for the US.
     
  31. xixiliu

    xixiliu Notebook Enthusiast

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    mine finally delivered.

    GOLETA,
    CA, US 08/27/2008 9:43 A.M. DELIVERY
    08/27/2008 7:32 A.M. OUT FOR DELIVERY
    08/27/2008 5:30 A.M. ARRIVAL SCAN
    ONTARIO,
    CA, US 08/27/2008 2:49 A.M. DEPARTURE SCAN
    ONTARIO,
    CA, US 08/26/2008 11:41 P.M. IMPORT SCAN
    08/26/2008 12:43 A.M. IMPORT SCAN
    ONTARIO,
    CA, US 08/25/2008 10:55 P.M. ARRIVAL SCAN
    ANCHORAGE,
    AK, US 08/25/2008 5:08 P.M. DEPARTURE SCAN
    08/25/2008 3:38 P.M. ARRIVAL SCAN
    CHEK LAP KOK,
    HK 08/25/2008 9:42 P.M. DEPARTURE SCAN
    CHEK LAP KOK,
    HK 08/24/2008 5:50 P.M. HUB SCAN
    HK 08/24/2008 11:33 P.M. BILLING INFORMATION RECEIVED
     
  32. tzcomwiz

    tzcomwiz Notebook Enthusiast

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    So how do we tell them to ship to a different address? I most likely need them to ship to my school instead.
     
  33. janko10

    janko10 Notebook Consultant

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    Call son.



    _______
     
  34. Aestiel

    Aestiel Notebook Geek

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    like I said, between 9am and 10am express rocks!
     
  35. outbreakm

    outbreakm Newbie

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    Does confirmation email mean its going to be be built and shipped soon?
     
  36. chun9430

    chun9430 Notebook Evangelist

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    Geez, you guys are lucky to have actually recieved yours. Mine won't be shipped for another week or two and I ordered on 8/5!
     
  37. strangesweet

    strangesweet Notebook Deity

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    X200

    Ordered 8/5/08, Estimated Shipping Date 9/3/08, Actual Ship Date 8/27/08, Expected to Receive 8/29/08 (UPS 2 Day)
     
  38. eeejay

    eeejay Notebook Enthusiast

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    Just another update.

    I called Lenovo for the price match they promised. I gave them the quote number that I saved when the %25 off sale was happening, plus a CPP code. The representative said it looked kosher but seniors would be reviewing it in the next couple of days. I should be reimbursed $325.

    I hope the CPP thing is kosher and there won't be any problems. If/when I get the money back, I'll spend it on the stuff I could not afford earlier, like a 9 cell battery for those long flights.

    To all the folks who placed orders before me, and have shipping dates weeks away: That really sucks. I would have been really pissed in that situation.
     
  39. tzcomwiz

    tzcomwiz Notebook Enthusiast

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    ^It's the 6 and 9-cell batteries. You got the 4-cell right?
     
  40. halohalohalo

    halohalohalo Notebook Enthusiast

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    Mine shipped last night. I ordered with the 4 cell. Some people who ordered later actually received their order earlier. It doesn't matter what batter they ordered. Anyway, I called a few days ago and was told that mine would ship on the week of Sept 2nd because of 4 cell batt back order situation. I am happy that they sent it earlier though.
     
  41. eeejay

    eeejay Notebook Enthusiast

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    Yes. It is the 4 cell.
     
  42. jaredy

    jaredy Notebook Virtuoso

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    Do you go to UCSB :)?
     
  43. chen

    chen Notebook Deity

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    Same boat as you man....delayed to 9/9....and we ordered the same time.
     
  44. acerbits

    acerbits Notebook Consultant

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    my **** is not even in line for assembly yet, no estimate shipping date :( sales rep said he flagged my order for priority but that's about it.
     
  45. chen

    chen Notebook Deity

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    Hope you get it soon with the "priority"
     
  46. dopemann

    dopemann Notebook Enthusiast

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    dont you guys think lenovo is quite unorganised? firstly the typos that they make and secondly their shipment dates. They should be prepared to build loads of newly released notebooks (t400), with the amount of experiance they have (multinational company). They bring out too many coupons and change their prices too much in short spaces of time, this just frustrates the customer.
     
  47. xixiliu

    xixiliu Notebook Enthusiast

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    kind of. i am leaving next month. :)
     
  48. chun9430

    chun9430 Notebook Evangelist

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    Ah yes, the old "priority" line. I hope you know the sales reps are just saying that because its protocol. I don't blame the sales people or yell at them when I checked the status on the phone because I know it's not their fault...but god...some of them are just impossible to understand (heavy accent)
     
  49. acerbits

    acerbits Notebook Consultant

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    I sure hope its gonna be shipped early September or else I'm just gonna cancel my order, cant be arsed to wait that long.
     
  50. fuanacho

    fuanacho Notebook Consultant

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    IS there a chance that people who bought its laptop via CPP is getting them faster (or later) than regular orders?

    I ordered mine via cpp this sunday, and check order says> In Process, ship date 9/8
     
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