--->The Official MSI GT780/GT783 Owner's Lounge<---

its just a suggestion, i don't think any of us really use 16gb yet for daily chores, so 24gb is just an estimate if we were. like in the old days of just 256-512MB of ram.

Windows creates a swap file named c:\pagefile.sys of 16gb on my system too.

perso i bring it down to 2gb and let it expand to 16 if it wants. don't forget to click set and reboot.

and if you want to save even more space, disable hibernation with powercfg -h off
in a cmd window. i leave my laptop either off or just sleeping if i just need to close it for transport.

 

Ok, I just figured I'd ask to clear my mind lol. I honestly have them turn off, but I might let it do between 2-4GB then I honestly leave mine on majority of the time and hibernation is always disabled lol hate that crap, its scares me cuz I would forget about it and come to a black screen and be like "?!" then punch myself for not remembering lol

 

But if we have good SSD more than 8GB ram is unnecessary, i think.

 

So, I got my GPU monitor installed....and my GPU temps are between 39c-43c while using google and have steam running, on my SSD I was around 47-53 doing the same things? Possible sign of windows issues as oppose to hardware? Just looking for opinions, I'm still gonna be testing for 2 weeks before formatting though but just figured I'd throw that out and give some of you fellows a reason to type lol hell I just dropped to 38c while typing lol

Edit: Well, it happened again.....I guess I'll contact Xotic tomorrow & see what happens.....I do not wanna lose my darn laptop, especially for how long I know these things take....

 

You can also give MSI a call for assistance.

http://www.msimobile.com/customerservice/contactus.aspx

 

Yea but Xotic has some kind of thing with MSI because Xotic did some upgrades and if I call MSI first and something is changed they start like panicking lol.

If anyone has a sec and honestly understands this stuff, take a look at my HWMonitor & CPU-Z saves. Everything looks ok to me, but I guess a second opinion would be nice. I honestly didn't even think about sharing this until right this second,

Good god I just checked the price of a power supply, friggin INSANE . Any way to check mine?

 

When the notebook is off and battery out examine the pin inside the hole where the power adapter cord is inserted.Can it be wiggled?

Examine the black plastic ring on the tip of the power cord.Is it the same size that lines up evenly with the metal part of the plug?Examine the the black ring closely that it's not distorted or partly melted.

With the battery out and the notebook powered on with the AC Adapter does the second from the left front LED show as unflickering solid orange?

Is the power cord from the surge protector(you are using a good one,right) to the power brick securely into the brick?

Power surges are very common and can harm your expensive notebook.

Have you tried getting power from a different wall outlet?

When gaming the power brick gets really really warm but when just surfing or doing non intensive work it should be much cooler.

Delta Electronics ADP-180HB B AC Adapter- Laptop ADP-180HB B , AP.18001.004 , AP18001004

 

ShadowGear and WTP, when i suggested the powerbrick might be a clue, i meant since you have a nvidia GTX680 in there it might not bring enough power to the unit.

All SSD's produce minimal amounts of heat that shouldn't increase the overall internal temp of the whole laptop like that. if anything HDDs produce more heat than SSDs

i think we're narrowing it down now, a fresh windows install seems to have helped with the temps, now comes the time to play for hours and hours, i know you hate that lol

Until it reboots, but this time, let it blue screen rather than just reboot on its own.

Here's the steps to prevent rebooting on BSOD so you can read the error message and do a lil googling on that hexadecimal error code.

How To Disable the Automatic Restart on System Failure in Windows 7

and here's a nifty lil utility to let you see the bluescreen after you've rebooted: Viewing blue screen of death (STOP error) information in dump files.

Follow the instructions here to set up the minidump files for this utility to work How to configure Windows to create MiniDump files on BSOD

 

@WTP I have not tried it without the battery in, the power supply gets warm and cools like you mentioned. the back plug is in great shape. I will switch wall outlets, and I have an expensive monster brand surger protector (had good ratings) & thank you for that link!

@smitty I only got the little ol' 580M I downloaded the bluescreen viewer on my SSD but nothing was showing on it which was because it was rebooting, I had no clue I could disable the computer from rebooting. So I just installed the BSV & made the changes for the memory dump, now I wait for that fateful BSOD!

You guys are really to good, I can't thank you enough for the help and information you have given me. Whether or not I can fix it, I appreciate the little rays of hope your comments give me!

 

ah yes, i read your signature too quickly.


ok so let us know how the fresh win install fairs and if it bsod's again. what i would have done would be to clone the ssd on an hdd and test it then. if doesn't bsod when you push the machine to its limit in game, you can start worrying about your ssd.

for now personally i would just wipe the ssd and reinstall windows on it fresh following WTP's install instructions.

i tried it and with a bit of preparation the whole process went smoothly and took as short as the recovery partition does, even on a usb 2.0 flashdrive it took less than 4 minutes to transfer the whole content of the iso made by the M$ win 7 dvd/usb downloader program and the install continued without a glitch.

then install drivers in the order mentioned and other programs and you're done.


btw, WTP you have a typo on the instruction message => Microsoft MEI should be intel, just fyi.

 

If I remember correctly the GTX580M wouldn't work in a GT780DX motherboard so MSI crudely soldered a wire under the graphics card from a power lead to the graphic card power trace.That is another thing to look at.

Thanks>fixed

Another senior moment where I was chewing gum at the same time as typing.

Thinking Microsoft WEI when should be thinking Intel MEI.

 

@smitty so you think I should go ahead with the format on the SSD and just set it up for the BSOD? I dont have an extra drive to make an image of anything, I don't mind doing the slow install process as I don't keep anything of importance on my main drive aside from the user folder which I backup regularly, I plan to get an extra drive asap but funds are tight and all 3 of my externals are damn near full, including my only 32GB USB stick.


@WTP Is that the same for the GT783? would I have to remove the fan and whatnot to check that?

 

@Shadow: you have that hdd running a fresh windows install, is it big enough to clone your SSD on it ? Keep your current windows intact like that. Or if its not big enough then backup your ssd to it, backups use compression so it might fit.

i like to use Macrium Reflect for cloning/backups/restores. it's freeware for 30days (and stays free after). you can set the level of compression in the options. Make sure you create that rescue CD/USB you might need it to restore later, and you can also mount the backup image as a drive, which is pretty cool when you forget some file in your old windows.

Then you can reinstall windows on your ssd following WTP's install instructions.

that's what i would do

 

@ShadowGearX
That's only for your model,the GT783.The wire was added only in that model to give the GTX580M extra juice.
_______

A few new drivers today in case you haven't seen them yet.

NVIDIA Official WHQL GeForce Driver v314.07
GeForce 314.07 WHQL Drivers: Optimized For Crysis 3, Assassin’s Creed 3 & Far Cry 3
Drivers | GeForce

Intel RST v12.0.0.1083
Intel_RapidStorageTechnology_12.0.0.1083.zip

Intel Management Engine Interface(MEI)v9.0.0.1209 beta
This is the 1st of the new 9 series of MEI drivers
ME_SW_9.0.0.1209_BETA.zip


EDIT:
A new version of trimcheck v0.4
Index of /trimcheck

 

Well it happened again, no blue screen, no crash report written, it again just shutoff and turned itself back on. I have auto reboot on system fail disabled, I setup for the small memory dumb, and nothing. I guess thats that then. It was worth a shot.

 

ok so walk us through to where you are right now, was it the hdd or the ssd, old windows or fresh install ?

Did u set the dump size to the maximum ?

How are your battery levels ?

But that is just weird that it would suddenly just turn all black and then restart on its own.

 

I was planning on doing the SSD format and swap tomorrow, so its the fresh windows on the HDD, dump size was set to small memory dump setting based the info on the links you gave me, my battery is worn 13% and I have ran the calibration every 3 months as suggested, 100% charge. Just picture straight shutdown as if you were running on wallpower without a battery in and lost power, then it immediately boots itself right up, goes to the select boot safe, boot normal etc. area and all. It makes ZERO sense that it is doing this but its not BSOD'ing.

 

ok so lets recap:
No bsod, it just freezes and goes black then powers itself back up.
And your battery can be charged full you say.

i think wtp asked you if you jiggle the power cord while powered on and you said nothing happens or the battery would just take over if it can charge.

if the cpu/gpu overheats and runs an emergency shutdown to protect it from serious damage, you'd get serious throttling just before that happens before it shuts down. Does that happen ?

Unless there's something in the battery connector stopping it from making full contact ? did u check if its clear?

Try re-seating all your connected cards and ram. pull them out and plug them back in

check for the CPU fan being plugged in correctly, you do hear your fan don't you ?

You'd have to take it apart, remove the keyboard too.

i hear it here a lot, i dubbed this laptop the screamer lol cuz it sort of sounds like a whistle even after i cleaned it last nite. its always done that just bad design on those parts i guess, i'm 100% sure the bearings are fine, i disassembled the whole fan and its casing and let it run a few seconds to listen, and its only air. So it's the metal fins at the end of the heatsink too close together to let air through causing the whistling sound, if anyone knows a fix or knows if its ok to remove those...

Anyway, back to your problem, my best guess is either its a screw or metal thing shorting it out, or a blown capacitor. My idea of a leaking/blown capacitor(s) seems more plausible now and would account for that waxy smell (if you reported us that, sry its been a long couple of weeks lol).

if it is a blown motherboard capacitor that might be the cause of sudden death, here are a bunch of googled pictures to know what to look for.
that's a deeper problem, one that should be handled by the pros.


Unless WTP or anyone else has some ideas, i suggest you contact msi and give them all the details you can.

If you live in the following country, please click the following links for MSI product registration.
USA : MSI USA

Do let us know what they say ?

 

No weird smells, power supply connectors are tight and secure, nothing loose. Fan is working perfectly speeds up when it needs to, and works great when I hit the fan button. No throttling, everything seems peachy when it happens, I mean like earlier it happened in the midst of playing skyrim I had no lag fighting a dragon and bam black screen, all my temps were good, voltage looked great, nothing to point towards anything in particular. A couple of times it was while I was watching netflix, and some times it was while I was sleeping and the comp was just sitting on desktop. I'm gonna look tomorrow for blown capacitor but like I said, I've never had any weird smells. I am gonna contact them, this is insane lol I hope the shipping isnt to much ugh

 

yep i would contact msi, if there's no contact like i said, i think at this point they need to have a look over or replace the mobo.

 

Xotic PC will setup the RMA for me when I'm ready since they did some upgrades to the computer, they are gonna try to help me out.

MSI tech told me after all the details of what I did attempt to figure out the problem & I Quote: "Well if the problem is sporadic, we have a time limit on which we trouble shoot computers, if the problem doesn't happen between 5-15 business days we send it back."

So, I'm caught between a rock a hard place....I could spend the money to ship it (even with Xotics help) and the issue might not happen because the MSI phone tech inferred that if they cant duplicate the problem in a set time frame I'm SOL and I'll get the laptop back.

You guys told me to do everything they would of done, so I dont know what to do now lol I know it'll happen again, but it seems if it doesn't happen in a set amount of time for them I'm out the shipping cost and back to square one with a laptop that has something wrong.

GAHHHHHHHHHHHHH

 

Well one thing is certain, the issue won't fix itself. You know its going to happen again, and again. might as well bite the bullet now while its still under warranty.
Unforeseen expenses are a pita, but in this case you can't very well keep on using it and wishing it won't shutdown anymore.

So my advice is to send it in to msi, write up a page how to reproduce the problem. i'd have the powerbrick checked too.

2nd thing would be if they can't replicate it then have the Xotic ppl look at it.

 

I just ran a pcmark and it passed, any ideas on what I could run that would possibly cause the issue lol I was kinda hoping PCMark 7 would do it but alas, passed with flying colors I'm gonna go ahead and do as you suggested and get my SSD back in here, no use in torturing myself with this HDD since the issue is still present and ill need to send the SSD & stock ram back in anyway to send it. Just gonna do a fresh install on the SSD and enjoy it until I can spring to send it out

 

try to do what you were doing the last time it happened

 

Hello all again! I have another question that needs the experts to help with. I bought my GT780DX from a friend and so far it works like dream. I wanted to clean it up a little so i used the driver program referenced at the beginning of the forum just see if there were old ones that needed uninstalled. I ran it on my 570 and it found 57 drivers that were old.....so i deleted, rebooted and did a clean install of the driver. I then downloaded cpu-z and noticed my turbo boost wasnt showing the boosted chip speed. I noticed on my recovery drive theres an option to restore the computer back to factory settings. Is this safe? Would you all recommend doing it seeing how I have no clue what this other person has done to it? I called MSI and they said there wasnt a recovery CD shipped with the laptop. So if I do decide to do this I would imagine everything like the S bar and what not will already be installed on it? Any advice? I could really use yalls input. Thanks for the time

Oh forgot to add that I have no clue on updating the bios/firmware. This has never been done either to this machine. I read up and it said I have to flash the bios....I have no clue what that means and I actually chuckled at my immature thoughts. Is there any way to update the drivers a more easier way? I'm really sorry for all these questions lol

 

@sydebotham No worries, 1 or 2 pages back there is info on doing the BIOS but as stated research it a bit and make your own decisions. Be careful about formatting and recovery because if you don't have the proper discs you will be stuck! Your sure its the proper recovery disk? If so just make sure you save anything important to you on an external hard drive, USB Stick, or CD. It will restore the computer to original shipped condition, and erase everything else. Normally the recovery discs that are made with new purchases include the drivers and installed programs, S-Bar, Nvidia OCT, Battery calibration, etc, etc. so you should be ok there. Also for the turbo boost are you positive it is supported? I don't know anything about the GT780 thats why I ask, but go into BIOS and make sure Intel Speed Step is enabled, other wise turbo boost will not function.

Hopefully this will give you a couple of things to research and consider until Smitty or WhatsThePoint can answer, their the geniuses :wink:

 

If the recovery partition is the original one that was created at the MSI factory IMO is way out of date and useless.

At some point in your computer education you're going to need to learn how to do a clean fresh installation of Windows 7 x64.

Before you would begin a clean install it's advisable to have your hardware drivers already downloaded and placed on a USB flash drive.

Also you'll need to make a Windows 7 x64 USB installation disk.

Is the present operating system on the original hard drive or on an SSD?

See the post linked below for a clean Windows 7 installation.

There's nothing to fear!

http://forum.notebookreview.com/msi...t780-gt783-owners-lounge-498.html#post8177509

 

Yea it's on the original hard drive. The computer didnt come with with w7 recovery CD but I have the key from the system info. I guess my question is Im not sure what this guy installed / uninstalled, and thought that a reboot to factory settings would be benificial. Just nervous about it O.O

 

To ease your nerves you might consider buying a 240GB or larger SSD and cleanly install Windows 7 on it while preserving the original hard drive in reserve to fall back on if needed.

Once you have a speedy SATA III SSD as your primary boot drive you'll never want to go back to a platter hard drive.

When cleanly installing Windows 7 on a drive all the other drives should be removed to eliminated any chance of damaging the data on the drives.

After Windows 7 x64 is cleanly installed on a primary boot drives it's important to install the Intel Chipset software and Microsoft NetFramework 4.5

Next the wireless card driver should be installed so Windows updates can be downloaded along with the graphics card and sound card driver.

Then the Intel Management Engine Interface driver,USB 3.0 driver and card reader driver.

You'll need to install the MSI keyboard LED Manager(KLM) to get backlighting.

Just about everything else I'd list as optional.

If you have the time read as many pages in this thread as you can per day since there's a wealth of information in it plus a lot of useless and outdated posts.

Don't miss anything in post #1,in fact read it a few times.

 

hi, the factory reset does just that, it wipes off everything on your hard drive and brings your computer to that fresh out of the box state. you will loose all your documents and work and files.

if you do just the system partition (another option in the recov program) it will also wipe your documents but only in that OS_Install partition (C: drive)

The Data partition will be safe, that's where you'd typically put your documents and other stuff if you have a smaller SSD as it used to be the norm when they 1st came out.

Just make sure only the 1st physical disk's partitions are named os_install and data, if they appear on any other drive in the machine they may be wiped along! I lost many files on a secondary disk that was named Data , the recovery program makes no distinction of where it is, just that it exists.

As for drivers, the only sure way i know to update drivers is not with that program you used but do it manually, check the msi driver website once a month or every 6months as its not updated that often, and install any new ones that show up.

MSI Drivers

"I ran it on my 570 and it found 57 drivers that were old.....so i deleted, rebooted and did a clean install of the driver."
You have to be careful with that program, in fact just don't use it. You need to download the drivers before you delete anything. if you delete a network card driver how will u get back online to download it ?

As for the problem with the missing driver you're facing now, i would do just that, go to the driver site and install the ones that seem most likely to fit what's missing.

if you wanted to update your drivers because you thought windows is so slow, well that happens over time. use CCLEANER to clean out the temp folders and don't do any registry fixes suggested in it, you'll mess up windows way worst with that.

if you really want a faster windows, forget the recovery disks and just use the real windows 7 iso and WTP's installl instructions here: http://forum.notebookreview.com/msi/584869-official-msi-gt780-gt783-owners-lounge-498.html#post8177509

if anything you won't have old drivers to uninstall. and most of the programs that come pre-installed are non functionnal anyway.

If you still want to go ahead and use the recovery disk, 1st i would make one right now if you don't have it made. you'll need 3 DVDs and it can be started from the desktop. Give it a shot, comeback if u need help with it.

And do backup your documents and stuff to a flash drive 1st, off the machine.

 

So mine just finished RMA repair and the graphics card was replaced.
I called MSI on 2/9, arrived at MSI 2/15 and shipped out today.

 

That was a pretty quick turnaround.Hope all is well with it now.
__________________

For anyone interested,the Intel Extreme Tuning Utility is at v4.0.6.12 dated February 10,2013
http://downloadcenter.intel.com/Det...rodId=3483&DwnldID=22485&keyword=XTU&lang=eng

 

Greetings everyone, I just registered after scouting for hours for a solution to my problem.... Here' goes...

I have a GT783 wich I purchased from friend in Oct-2012, it had heat issues in the beginning!!! It was dust. After a cleaning it worked fine for the last few months, but in the last few days I've been getting random restarts and heat issues again, no dust in the vents, ...went to staples for some arctic silver and repasted both CPU and gpu, problem persisted, not just in high temps but just mid 60s temps. Changed druvers, tried betas and official to no avail. In my last attempt to run Renegade Ops the.computer restared with no more video, no light in front edge panel and fan at full blast., I'm.assuming gpu is dead.

What do I do?

Buy replacement gpu in EBay? Though it must be flashed to MSI v-bios before i get it I suppose.

Send laptop to MSI for repairs? I don't thinks its under warranty anymore but that's not a problem.

Please guys, do your thing and give me your best and final solution, thanks in.advance.

 

Welcome watcherx305

there's been alot of that kind of heat and shutdown problem lately, are you sure youguys aren't playing near a fireplace or something? lol

You gave the solutions to either buy a video card on ebay or have msi do it for you: my advice is to send it in to msi and have it done right on the 1st try.

Why not try to register it 1st and see if the warranty is still good? With luck it'll only cost you the shipping.

But i figure if it says it's already registered, just have your friend send it in under his name, if its still under warranty.

 

No lights on the front leds is not a good sign.

That does not point to a bad graphics card or LCD panel.

It probably means the battery is dead,the power brick is not supplying any power or the motherboard is bad.

Check that the connection inside the notebook where the AC Adapter plugs in is not loose and broken away from it's soldered connection to the motherboard.

Check that the power cord from the wall outlet to the power brick is fully seated.

If it is a US model it has a 2 or 3 year warranty but not on the power adapter or battery.

Registering I think is only required for accidental damage warranty and it's only for the original purchaser.

The bar code on the sticker in the battery compartment is what is scanned for warranty coverage and the notebooks history.

If you don't have access to another power adapter or a fully charged battery then if I were you I'd send the notebook with the adapter to MSI for service.

 

@whatsthepoint... The laptop powers up, with and without the powerbrick plunged in, even so, the front lights remain off and the fan runs @ full speed. Thanks a million for ur advice, ill call MSI and give them the serial and see what they can do for me,, I'm gonna send it is anyway no matter the cost though, I love this laptop. Thanks again.

 

I didnt have the heat issue, but when my GT783 would not turn on with no front LED's and the fan blasting it was my RAM just a heads up

 

you mean you had to re-seat your ram in the slots?

 

well I RECENTLY found out the stick was ok, but like 6 months ago I had my laptop turned off (no heat issues though in my case) and would not turn back on. I removed a stick and everything was ok and I went back to my stock ram, I only recently did the test with all my after market sticks figuring out they are all ok.

I still have my issues recently talked about, though I'm doing one more thing I had not tried, I was getting to the point of the computer rebooting almost every time I'd play skyrim between 20-40min. I removed the battery and am running off straight wall power, honestly boot times got a bit better and things are loading faster (still havent swapped the SSD back in) and I played for 10hrs straight yesterday its WAY to soon to tell if it has something to do with the battery or I just got lucky and the little gremlin inside decided to let me have some fun

 

Did you try your old windows on the SSD without the battery since u found this out?

give it a shot, let us know

 

I went ahead and just did a fresh install anyway, everything seems ok so far. I haven't had a reboot in a little over 36hrs, I would of normally had at the very least 1 by now. All I can do is hope for the best and keep testing.

P.S - Does anyone here use Easy Viewer? It will not install for me, just says I don't have proper permissions. Information is scarce on it...

 

its a nice lil program but i just install the old acdsee 3.1, can't beat that for speed and functionality.

ok so hopefully these reboots are just windows related. keep testing, and check those temps

 

no dice on that, 3 days of no reboot and it happens again....guess its getting RMA'd as soon as I can with no new info.....bah

 

hi guys, finally, i re-buyed a machine gamer, and i decided for this model. i have some experience for the model gx660 branded msi
i have question

1) 570m gtx litlle oc have same frequency of 670m or i flash 0.9 volt bios for 570m gtx?
2) i can upgrade 570m gtx with 675m? i found at aebay some cards for msi gt780 dx (if is possible i drill my heatsink?
3) thermal compound ok for artic mx-4 or feser hbridge?
4) question ram: 2x 8gb 1t or 4x4gb ? i remember when i installed 3-4 modules mainboard set 2t at ram, with 2 modules 1 t
5)unlocked bios, i can flash bios unlocked raid on if my pc is non raid) my ex gx660 i have flashed bios raid and no problem
6) wich thermal pad i buy? 0,5 mm or 1mm?
7) if i replace cpu with i7 2820 or 2920/2960xm or upgrade gpu, i change psu? if true , whith mobel i buy exactly?

 

1) yes
2) yes though an msi card is best, heatsink is the same but performance after ocing is not too different.
3) mx-4 is a fine paste
4) 8gb modules so you can add more if you need it.
5) yes
6) for gpu 0.5mm
7) only if combining with 100w gpu and over volting it.

 

So mine just got back today, and it has been upgraded to GTX675M. That was worth the wait.

 

Well "upgrade" is an interesting term since the card is actually identical in every respect to the 580M but nice to know it's sorted.

 

We used to see new Official WHQL releases of the Realtek HD Audio driver almost monthly but that has not been the case since v2.70 was released way back on June 22,2012

There's been many new builds released since then but no Offical update to 2.70

Today is another new build....6.0.1.6844 Wor windows 7 and Windows 8 32/64
Realtek drivers Audio

I installed it on my GT780DX and it appears to be working.

I also installed the Official IE10 for Windows 7 that was released today.

 

what i'd like to know is, does it have optimus (to enable switching vidcards when in 2D/3D) and could it fit in my GT780dxr ?

 

Yes it does support optimus, no it wont do it in the GT780 as it's integrated graphics are disabled and optimus requires the displays are routed to the integrated chip.

Optimus requires the right PCB layout as well as card support.