*** MSI 16L13 (Eurocom Tornado F5)/EVOC 16L-G-1080 15.6" Owner's Lounge ***

Nice! Looks like you were lucky and go the laptop when the new vid cards finally came in. I understand there are delays in the production process especially if you are waiting on parts. I guess you can't expect much communication from smaller companies.

 

I think it's wrong that eurocom would put a used graphics card in a "new" system. Even if they are a small company, they should realize their mistake and take immediate action for customer satisfaction. I'm disappointed in you @Eurocom Support


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Its not about communication from small or big companies, overall its about communication period.

I have gotten some really nice communication from huge companies, Amazon anyone, or some awful ones from small ones like, The good feet store. Just stick with the good companies that threat you well.

For me, this was my first time ordering a laptop from Eurocom and my first new laptop in 9 years. I usually buy my laptops a little used, within 6 months used, so that I can get it at a better price.

The laptop that this MSI replaced was a Clevo p370sm3 that I loved to hell and back, esp. the 120hz screen but the weight was getting to me. And plus I couldnt update the drivers to newer a one. I was running drivers from over a year ago. I tried everything with the .inf file and other things, in the end it wouldnt update so I decided to find something newer. And I found this model after ordering the Sager 17 inch with everything soldered to the motherboard, or BGA burf.

So far I am loving it, I still have to get used to the newer keyboard and this IPS panel, the colors are so different from a TN panel.

 

So I tried this out, uninstalled GFE, set maximum performance power mode and turned on single screen performance mode.

Got a 500 point increase in my graphics score on firestrike!

Went from 17200 to 17700

Not sure exactly which of those three things made the difference but thanks for the advice!

 

Wow, I had no idea this was going on in the background. Although I am satisfied with my own notebook, I have to say I am disappointed on how Eurocom is handling your case. What they should have done is offered something similar to EVGA's advanced RMA. This program allows users to receive a new GPU as soon as possible in order to minimize downtime.

1. Immediately ship a new GTX 1070 to @Talon
2. Once received, Talon would then ship the old card back to Eurocom (shipping both ways should be prepaid by Eurocom)
3. Have a grace period, where only after if the old GPU is still not received, will a charge be placed

This was 100% Eurocom's mistake by shipping a qualification sample. The QS chip has probably been heavily tested and abused. Scratching the die to cover the QS markings makes it even worse, proving that they did in fact, KNOW it was a QS chip. Cutting off emails and ignoring the problem isn't going to make it better @Eurocom Support. I cannot recommend Eurocom systems anymore to anyone until this poorly handled case is fairly resolved.

 

what's GFE?

 

MSI should have applied that principled approach to the MXM upgrade issues the GT series owners are suffering.

 

GFE = Geforce Experience software (or maybe bloatware ) suite

 

@Eurocom Support Glad you added the drivers to your site. Still says in configurator that NVMe RAID is not supported and should say HDMI 2.0. Happy you're working on upgrade videos... Can't wait!

 

Well, it happened. Pulled the trigger on the FANGBOOK 4 XTREME VR 200 Gaming Laptop. With all the discounts, freebies and gift cards, it just seemed like the right time to buy. And with some of the Eurocom support woes, it seemed like the right place to buy.

I may have configured a bit higher than I anticipated, but I only picked the parts at a good deal. Some other things I'll buy and upgrade separately.

It's been about 10 years since my last gaming laptop, and about 4 years since I said I was going to buy a new one.

 

Excellent welcome to the club! What confit did you go with?

I'll be ordering my second 16L13 tomorrow from CyberPowerPC after I was told that It looks like I will be returning the laptop to Eurocom and won't have the GPU sent to me. It's for the best at this point because future support would have most likely been lacking and difficult.

 

I'll have to try this. GFE has been getting more and more bloated. I use an older version that blocks the update with a tweak. I hate the new version of GFEbut I would miss ShadowPlay.

 

Talon what Vbios and Device IDs did you have?

Mine are

Bios: 86.04.2B.00.14
Device ID: 10De 1Be1 - 1462 11CF

Sorry to hear about your situation but I am glad that PayPal had you're back in the situation and it will get worked out one way or another.

 

Also -180mV has been stable on core and cache thus far when running in my "battery" mode with throttle stop. CPU and GPU temps idle in the high 30s/low 40s with the fan completely off.

 

I did end up going with the 6700K (I'll be doing some down clocking and undervolting to keep it cooler).
16GB 2x8 G.Skill 2400 (upgrade)
512 Intel 600P M.2 (upgrade)
Windows 10 Home (just because of the free $100 gift card, I can always buy a Pro code from elsewhere if I absolutely need it).

Everything else was the default selection, and clicked on all the freebies (which amounts to ~$200-300 worth of goodies).

I'll be purchasing a storage SSD and some thermal grizzly kryonaut for the re-paste as I didn't see anything that mentioned the thermal paste used. And that should do it until I can swap out the panel for something better.

 

Your vBIOS seems to be the newest version and matches all others here, but your Device ID matches mine exactly. This could mean that you also have the QS chip. I remember me and @Diversion had different device IDs and he has an OEM 1070.

Can others please chime in on what the latest version of GPU-Z is reporting your device ID as?

Another way for 100% positive confirmation is to just pop the bottom off and you can see the green wire on the GPU PCB without removing anything.

 

I have device ID 10DE.1BE1-1462 11CF

 

Looks like mine is the same as well.

 

I also have ID 10DE.1BE1-1462 11CF. Seems like this may match the QS as well.. So we really can't go by the device ID now. Probably only a visual inspection is the only real way to know.

 

That is a good sign, but still doesn't make the chip a full retail card. It's very possible users have the "final" version of the chip that was approved for full production.

The only full proof test is to take a look at your GPU Die and read the "Qual Sample" written right on it. It also will have the green wire mod, and the GPU PCB will have the MS Ver: 0.B instead of Ver: 1.0

 

Yeah I edited my post after I realized it matched your device id.

 

For reference my vBIOS is version 86.04.20.00.0E

 

Definitely older than what I have. As long as it's sequential, for reference for other folks, mine's 86.04.2B.00.14

 

Thanks for testing this, it's good to know it still makes for an improvement, even if it is only a few percent

There are other smaller changes that can have an effect too, but those are the main ones with the largest consistent impact.

Remember to take GPU Power off High Performance, and back on to Adaptive for day to day use.

You may otherwise notice your GPU fan kicking in more than usual for everyday tasks.

The same goes for CPU High Performance 100%/100% vs Balanced 0%/100%, the CPU fan can kick in when doing browsing on some models on the High Performance Power plan.

 

Something isn't adding up with these device IDs. When I load your vbios you sent me @Diversion into Nvflash I get a hardware mismatch. Your board is showing 11FF and mine is showing 11CF.

Not attempting to flash just wanted to see the hardware IDs.

Let's check our hardware IDs in device manager.

 

I have the same Bios version

 

Here is my hardware Ids in device manager.

 

pls delete

 

FYI, latest Nvidia drivers 375.70 breaks G-sync.. it will cut your FPS in half. Known issue and happening to a lot of other mobile Pascal people.. Have to downgrade drivers for now until Nvidia fixes it :/

 

@hmscott

GPU set to "Prefer high performance" and all stock GPU settings
http://www.3dmark.com/3dm/15991965?


I also ran a "Optimal" mode setting and it was a little higher than that score. So I don't believe the setting really does anything unless you need to enable it to make a game play nice with the GPU.

Drivers must be getting better because I used to only get around 17,400~.. now i'm hitting 17,700~

 

It depends on the game, but after many years of AB testing, it makes enough of a difference in benchmarks to enable these options in the Nvidia 3D settings.

IDK about the "optimal" vs "sport" modes in the MSI Dragon Gaming Center, or Nvidia GFE, as I uninstall those assistance tools and use the discrete manual tuning with Windows Power Plan, XTU, Afterburner, or whatever CPU / GPU tuning tool is installed.

These small improvement differences add up when bencmarking. To get the "highest" score means taking lots of small wins to add up to the big win

 

We already issued you prepaid shipping label to return for GPU replacement so please cooperate with our Support Team. We shipped QS 1070 in error as Production rushed your order to meet your delivery deadline and used the QS card from our reference machine. Our QS cards are fully operational and functional and they work properly.

 

We already advised you to return QS card to our Service and issued return label so please cooperate.

 

We will have GTX 1080 version of Tornado F5 with 7700K available for Christmas. Price is approx $600 USD over 1070 pricing with 6700K. You can prebook with our Sales Team [email protected]

 

Does this 1080 model have any different hardware to that of the 1070?

Is it possible to upgrade the 1070 model to the 1080 without any other hardware changes?

 

15.6" form factor still?

 

I have been keenly and secretly watching this thread. If a 1080/7700K is possible and not vaperware speak in order for them to move the topic away from their recent customer service snafu, I almost 100% positive this is my next business machine.

 

I think your missing the point @Eurocom Support

When someone buy a NEW laptop, they want NEW parts in it, not USED, especially in the sense of the QS card which must have undergone quite a bit of testing.


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From @Eurocom Support
We will have updated BIOS/EC in about 3 weeks to support 7700K so all of our current Tornado F5 would support 7700K. Price will be approx $75 extra over 6700K.

 

Order is being processed, takes 7-12 business days.

 

No I don't use those tools.. I was talking about Nvidia Control panel has High Performance mode and the default is Optimal mode. I tried both and scored the same in both modes.

 

Are we able to order the 1080 kit as an upgrade to our current F5 models?

 

Hoping the BIOS is free so we can just upgrade to Kaby Lake later at least..

 

"Business" machine?

 

Yes, my P870DM3 is marginally portable and I don't want to lug it around on all my trips. I want a laptop that gives me immense power, in a smaller package. I was going to elect for the 6700K/1070 but a 7700K/1080 is great, even if it only gives me 2 to 3 hours of battery life.

 

The Nvidia version I have at the moment doesn't have the "Optimal" option, just "Adaptive" or "Prefer Maximum Performance", but it's an *old* GPU.

Thanks for checking it out

 

Yeah mine has Optimal, Adaptive, and Prefer Max.. Interesting!

 

Well i'd say this is probably the smallest/lightest desktop cpu powered machine out there right now.. Aside from a few Clevos.. but those are heavier and have louder fans.

 

One more option to try

I wonder which pair have the largest delta in difference?

 

Really wondering if there will be a more robust cooling setup for the 1080.. If it's the same cooling setup, expect about 90c+ GPU temps.. since my max so far i've observed is 81c with 1070.