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    ***The Official MSI GT72 Dominator Pro (GTX-980M) Owner?s Lounge***

    Discussion in 'MSI Reviews & Owners' Lounges' started by -=$tR|k3r=-, Oct 7, 2014.

  1. be77solo

    be77solo pc's and planes

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    I had this exact problem, drove me NUTS! I spoke with Microsoft twice, all they said was give it time, it will "eventually" activate, problem was due to server overload. They wouldn't/couldn't (not sure which) help manually activate.

    I waited 48 hours of regular reboots, system on, etc (they told me to wait 24), still wouldn't activate, still told me "blocked".

    I got annoyed, so decided to try the upgrade again, but that was going to require reinstalling 8.1 again first. So, out of desperation, I simply went to recover options, did a system refresh (delete everything, save nothing option), Windows 10 reinstalled, and magically activated on it's own. Ever since, 3 days later, system is activated and running great.

    Not sure what solved it, maybe just the server gods finally smiled on me, but I can't help but think the clean install somehow confused the activation servers and got in a stuck state, and during the reinstall and new activation request, things went through smoothly. Just a guess, no idea what happened, but I totally feel your frustration.
     
  2. Kendral

    Kendral Notebook Enthusiast

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    I got that monitor and one of the first 2qe with a 980m.

    The monitor has already G-sync, I understand you want gsync too when playing outside.

    About resolution and fps. It depends of the game and settings, I can play Elite Dangerous at 144fps but no way with Witcher or GTA.

    Anyway, you can play at 40fps and continue going smooth thanks to G-sync.

    I got the monitor paired with a 980ti, and I can´t stop recomending it. (Thanks gods of gaming :rolleyes:).

    But paired with the 980m, (Which is nearly perfect for a 1080p laptop),I think it maybe will go short for the 2k, and it will be worse over time.

    If I were you, I will look after one of the new 1080 panoramics if going sticked to the laptop, or perhaps invest in future rv, but I belive it´s a little too much monitor.

    Sorry for my writing, since English isn´t my native language, and hope it helps.

    Regards, Ken.
     
  3. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Hey guys.

    I upgraded to windows 10 and everything seems fine except one thing.

    I can not access the Realtek HD Audio Manager interface.

    The tray icon is missing, however the process shows up on the task manager. If I stop it and then double click the .exe again I get nothing other than a taskbar icon.

    I tried uninstalling the driver and reinstalling from MSI's download page but the problem still exists.

    Sound Blaster Cinema 2 was unable to detect my device but Nahimic seems to be working fine with this driver.

    I just can't access the Manager and I can't see the realtek tray icon.

    Any ideas???
     
  4. Tommy Moore

    Tommy Moore Notebook Enthusiast

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    I'm having a potentially related, albeit somewhat different, issue. I upgraded to Windows 10 yesterday after getting the notification, and everything went smooth. Only took about half an hour too.

    That said, Nahimic simply does not work anymore. I open up the user interface just fine, but none of the profiles work, and I cannot click on any of the audio options. It also does not detect sound when I play something. I tried updating to the latest Realtek driver listed on MSi's website, but this did not solve anything. As a matter of fact, the sound now has a weird echo effect whenever I play anything. I have since switched to using Razr audio software and driver and the sound works fine, but I would really like to get Realtek and Nahimic working again.

    Also, in addition to this, I am finding that Cortana does not respond when I say "Hey Cortana." I can click the mic icon and then say my command and it works fine, so I know it is not the mic. The mic also works fine in other programs. This might be a bug Microsoft has to fix, but I wonder if anyone else is having that issue.
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    It should still show up, you could try and uninstall the driver through device manager before re-installing.
     
  6. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Last edited: Aug 5, 2015
  7. Sub777

    Sub777 Notebook Enthusiast

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    I had the same problem..
    Have you tryed to reinstall Nahimic? It worked for me.
     
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  8. Tommy Moore

    Tommy Moore Notebook Enthusiast

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    It's funny you mention that. Before I upgraded to Windows 10, and when I first moved to Nahimic, I had a similar issue that reinstalling fixed. I can try that again now that I upgraded to Windows 10 and see if it's the same. I really wish they would just move back to Creative.
     
  9. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Can all of you guys access Realtek HD Audio Manager from the tray on windows 10? If yes, what realtek driver are you using and where did you get it?
     
  10. Tommy Moore

    Tommy Moore Notebook Enthusiast

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    Well, reinstalling Nahimic worked for me. Unfortunately, it did not fix the "Hey Cortana" voice activation issue, so I am convinced that is a bug in Windows 10 (especially since a number of peolle are having similar issues across the hardware spectrum).

    Yes, I can access it fine. I downloaded the latest driver from MSi's site. You can find it here:

    http://us.msi.com/support/nb/GT72-Dominator-Pro-GTX-980M.html#down-driver

    You may need to select what generation processor you are using though.
     
  11. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    That's so weird... I have tried that driver and the GUI for the audio manager is always blank... I can see no icon in the tray. I can see the manager icon in the taskbar and I can alt tab to it (if i run the .exe manually) but the GUI is blank.

    Hey Cortana works fine for me after enabling it using the steps i showed you.
     
  12. Tommy Moore

    Tommy Moore Notebook Enthusiast

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    Hmm, I wonder what is wrong with mine then. "Hey Cortana" is enabled on mine, and it can hear me fine when I set it up, and can hear and respond to me fine when I click the mic button on the search bar to activate it, but I cannot activate it by saying "Hey Cortana" like I am supposed to be able to do.

    Anyway, I forget if it was mentioned before, but did you update to the latest BIOS?
     
  13. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    No I have not touched the BIOS yet, as Nahimic is working on my device already. I figured I did not need to touch the BIOS.

    Do you think updating the BIOS would cause the realtek audio manager to appear again?

    I have the 4th generation GT72 2QE and the bios description on MSI's website only mentions something about the IGPU
     
  14. tiliarou

    tiliarou Notebook Consultant

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    On my Gt72 2QE 4th gen proc, the realtek icon is not showing anymore since the new drivers and switch to nahimic. Not in the systray nor in the control panel.
     
  15. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Exactly the same situation with me then tiliarou.

    I am wondering if this is the expected behaviour or something is wrong.

    Have you updated the bios?
     
  16. Splintah

    Splintah Notebook Deity

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    Just upgraded to Windows 10, games feel like they play more smoothly and with higher fps.
     
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  17. tiliarou

    tiliarou Notebook Consultant

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    I'm on the revision just before the latest for the bios, I don't think it is related in any way but maybe you have a point... I'm still on win 8.1 BTW
     
  18. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Sounds like it's more of a driver problem then if you're on Win 8.1 still... Weird stuff. Doesn't make sense to me.
     
  19. Tommy Moore

    Tommy Moore Notebook Enthusiast

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    After another Windows update, "Hey Cortana" is now working (sort of) for me. It seems to only activate sometimes though, kind of making the whole thing ineffective really. I'll chalk it up to still being somewhat new.
     
  20. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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  21. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    Make sure the Realtek HD Audio Manager is not disabled in the Task Manager
    Windows 10:Right click on the taskbar>properties>Customize>Select Which Icons Appear

    I suggest using driver build 7564 + Dolby
    http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=startdown&id=1591

    Unpack to a New Folder on the Desktop

    After the installation removes the old driver and installs the new driver(2 reboots) if you don't have the HD Audio Manager Icon go to the new folder and look in the Vista 64 folder for RAVCpl64.exe.Right click on it and run as Admin.This should give you the icon back.

    If you use headphones or ear buds set the Manager to Stereo.If you have 2.1,4.1,5.1 or 7.1 select 5.1 or 7.1 in the drop down menu and choose the correct options

    .
     

    Attached Files:

    Last edited: Aug 7, 2015
  22. Sub777

    Sub777 Notebook Enthusiast

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    That didn´t worked for me.
     
  23. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    This does not work for me either. I've installed and reinstalled drivers 50 times...

    Also there is no Vista folder the path is C:\Program Files\Realtek\Audio\HDA

    The exe is in there and it doesnt make a difference if I run it as admin or not. Nothing happens when I double click it.

    Also it's enabled for the notification area...
     
  24. Meaker@Sager

    Meaker@Sager Company Representative

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    Did you run the original install with admin priveledges too?
     
  25. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Yes I believe I have tried that as well. I doubt it makes any difference.

    I am starting to wonder if I need a BIOS update to get this to work... I haven't updated my BIOS because nahimic is already working with my current one
     
  26. ZoneRanger

    ZoneRanger Newbie

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    Win 10 drivers for Haswell?

    I did the update to Win 10 which went through ok but really want to do the clean install.

    The MSI website has the Win 10 drivers and utilities for the Broadwell chip but not the Haswell so a bit hesitant without them.

    http://www.msi.com/support/nb/GT72-2QE-Dominator-Pro.html

    I presume it is better to use the MSI ones rather than leave the default Win 10 drivers?
     
  27. Meaker@Sager

    Meaker@Sager Company Representative

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    The drivers should be pretty much the same.
     
  28. Paul Ryan

    Paul Ryan Notebook Enthusiast

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    hi, does the gt72 2qe support wireless display
     
  29. DimitrisCSD

    DimitrisCSD Notebook Consultant

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  30. MisterFreeze

    MisterFreeze Notebook Guru

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    Is it just me or the audio of this laptop is just terrible? After upgrading it to Win10 I have very low volume in some games, even @ 100% of my volume. When I come back to windows the volume is high but bad: poor bass volume, sound is not clear. Is there any good setting that I can use in Nahimic to have a higher audio quality? The sound of my previous MSI laptop was so much better :(
     
  31. DimitrisCSD

    DimitrisCSD Notebook Consultant

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    Make sure nahimic is actually working on your machine. Turn it off and on with a song playing and make sure you can notice difference.

    Crank the volume booster all the way up. The sound is lower compared to sound blaster cinema 2 times, but it's still loud enough, unless you want walls vibrating from the volume.

    Hopefully they'll provide some kind of newer drivers later on to make this even better...
     
  32. Dr.Thrax

    Dr.Thrax Newbie

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    When will the New gt72 with 6700hq release in germany anyone any gueses?

    And i read that the New gt72 with 5700hq is hotter than the version before (4720hq) is that true?
     
  33. Meaker@Sager

    Meaker@Sager Company Representative

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    Any new model would require a CPU to actually be released by Intel.
     
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  34. Ramzay

    Ramzay Notebook Connoisseur

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    Looking at a specific model (GT72 2QE-610US), but I can't seem to find a lot of information on it.

    Anybody know what kind of display panel it has? Is it the old TN panel (the Chi Mei) or the new IPS panels?
     
  35. Meaker@Sager

    Meaker@Sager Company Representative

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    Due to the release date I would say TN.
     
  36. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    You're right there isnt much information about that model at all. What I could find is the CPU was a 4th gen. The GT72 models with the 4th did not have IPS screen, at least in the US market. The 444 and 445 models were the only exceptions but they also had a higher CPU (Intel i7-4980HQ)
    We saw the switch to IPS for most GT72 with the 5th Gen CPUs.
     
  37. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    The screen on this unit is possibly PLS panel.
    MS-1781,MSI,ID3(BB)/Vertical_Hairline_Blac,UI,Core i7-4720HQ,2.6GHz,8GB*3,1TB 7200RPM+128GB*2 M.2 SSD SA,17.3, Wide View FHD,Anti-Glare,BD Writer,GeForce GTX 980M,GDDR5 8GB,802.11 AC+BT 2X2,,,Webcam,9 Cell,English,W8.1M,W/O-Carry Bag,Micro,
     
  38. Paul Ryan

    Paul Ryan Notebook Enthusiast

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    hi im trying to set up wol but not having any luck, i can't find the option in the bios
     
  39. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It should be enabled by default but hidden.
     
  40. mikeypinero

    mikeypinero Notebook Consultant

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    Hello everyone.
    I just return an Asus G751JY due to bad cpu temps ( 90-91ºC playing, and 94-96ºC in stress tests).

    I'm wondering Whether to buy another Asus G751Jy with i7 4720HQ,16GB,GTX980M 4GB ,SSD 256GB+1TB,BD (my previous unit had a i7 4710HQ )

    Or for a similar price (70-80€ more cheapest) to acquire an MSI GT72 2QE-1623XES (Spanish model) , Which has to a Broadwell i7 5700HQ,16GB,GTX980M 4GB and only 1TB (without SSD)

    I have two questions:
    What about temps with an i7 5700HQ under load??

    If I Buy this MSI GT72 (which does not bring SSD M.2 disk by default) , maybe not include the caddy/adapter for M.2 Hd´s or later Have to be Purchased separately ?
    Where Could I buy it ?

    Thanks and sorry my bad english.
     
  41. mzg

    mzg Notebook Enthusiast

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    I bought the gt72 without SSDs (1TB HDD only) and the caddy is in there

    Its the 4th gen cpu so cant comment on the rest of your queries

    Sent from my LG-D855 using Tapatalk
     
  42. Kevin

    Kevin Egregious

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    Actually, every GT72 with an i7-4720HQ has an IPS display, at least if it's bought from Amazon. Everyone I know who bought from Amazon got an IPS.

    Asus' quality has slipped greatly with this generation. IMO, from my years of experience, the GT72 is currently at the very top of laptop build quality. You won't regret the purchase.

    CPU in my GT72 never goes past 80C.
     
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  43. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    That gets brought up to us by a lot of people, and not just about GT72 models either. When we have something go through production, we always check the specs on the computer to make sure they match up with what is on the sales order. If there is a change we will notify a customer and update our site accordingly. But even with the different models of GT72 and being such a popular model, I don't think I've had to update one person to tell them it is IPS. I'm not sure if that is something of a change just for amazon somehow?
     
  44. Synomenon

    Synomenon Notebook Guru

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    Awesome. So if I customize any Dominator w/ 5700HQ on your site, it'll have an IPS display?

    Do any of the Stealth or Ghost models w/ 5700HQ have IPS displays?
     
  45. mikeypinero

    mikeypinero Notebook Consultant

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    Good news , thanks for the info ;-)
     
  46. Kevin

    Kevin Egregious

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    I honestly don't know. When questioned about why the listing doesn't say it includes an 'IPS', Amazon said that they only update the pages when the manufacturer tells them to, and that MSI hadn't done so.
     
  47. Meaker@Sager

    Meaker@Sager Company Representative

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    There is part of the advantage of dealing with a reseller who actually knows their systems properly ;)
     
  48. Incompl

    Incompl Newbie

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    I went ahead and bought the 850 evo m.2, but when I opened the back of the laptop I saw that the m.2 slots are already occupied. This means I'll have to somehow take off the keyboard to access the other 2 slots. What a pain in the butt. I don't have an adapter or anything, but could I put an SSD in the empty 2.5" slot, next to my HDD? I think I'd rather exchange the m.2 for a 2.5" rather than take off the keyboard...
     
  49. Meaker@Sager

    Meaker@Sager Company Representative

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    All the M.2 slots are on the same card, you just remove the adapter and turn it over to access the other two slots.
     
  50. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It should be. Double check the specs on the configuration page as they should list it that way.

    I don't think the Stealth or Ghost have an IPS, just the Dominators do, with the exception of the 4K Ghost models.
     
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