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    ***The Official MSI GT72 Dominator Pro (GTX-980M) Owner?s Lounge***

    Discussion in 'MSI Reviews & Owners' Lounges' started by -=$tR|k3r=-, Oct 7, 2014.

  1. SAiLO

    SAiLO Notebook Evangelist

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    Done that twice. Will put the old ram back in and see what happens.

    Sent from my LG-H950
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    Good luck. Really hoping it's not sudden hardware failure or some sort of ESD damage.
     
  3. SAiLO

    SAiLO Notebook Evangelist

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    Thanks man. Got a feeling ram is bust. Otherwise I'll be out of pocket

    Sent from my LG-H950
     
  4. alexan92

    alexan92 Newbie

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    Hello!

    I've got this laptop gt72-2qe-1604ne and currently with msi gtx 980m 4gb graphic card, I was looking to buy this from ebay, i quote "Promotion Nvidia GeForce GTX 980M 8GB DDR5 for Clevo MSI Alienware M17x R4 R5"

    Their answer when I asked if it fits my model of gt72 was I quote "hello,
    thank you for your order.
    the card is Clevo version.and don't work on you GT 72.
    you need MSI version,we will send you MSI version GTX 980M.
    by the way,MSI GTX 980M is 4GB,you know that?
    we are looking forward to your reply."

    My reply back was NOT to send the card since I already have the same version on my laptop.

    Other information about my laptop:
    Motherboard micro-star
    Model ms-1781
    Chipset haswell
    Intel hm87
    Intel core I7 4720hq haswell socket 1364 bga
    16 gb ram
    4 m.2 ssd, (500gb, 128gb, 250gb evo samsung, waiting for sata m.2 adapter.)
    Removed cd drive replaced with caddy (1tb 5400 RPM seagate)

    Is there anyway to get clevo version working with my laptop?

    Thanks alot for your help much apprichiated
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    There are 8GB 980M MSI cards, they are sold in our machines for instance. Double check with a couple of GPU monitoring programs if you are at 4GB or not.

    However rather than going through the expense, just leave it as there is little reason to have 8GB at the moment.
     
  6. alexan92

    alexan92 Newbie

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    Okay, thanks!
     
  7. Popotron

    Popotron Newbie

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    Happy holidays everyone!
    I've finally begun playing games on my new rig (GT72S 6QE Dominator Pro G) but noticed an issue: the screen flickers occasionally while playing both intensive games and easier ones. Disabling G-Sync fixes the problem, but it sucks because that feature is factored into its price so it should work. I searched around the web and noticed that the problem was apparently fixed on the older GT72 2QE by updating the BIOS. However, the MSI support page to access model-specific updates only displays like 20 updates for their Help Desk app when using this link. I don't know how to proceed trying to fix this problem so any help would be appreciated.
    Thanks for taking the time to read this and also, first post! :cool:
     
  8. Zodrac

    Zodrac Notebook Enthusiast

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    Welcome!
    Yeah regarding your flickering problem some of the users in msi gaming forum @ msi.com fixed the flickering with the newest Bios update avaiable but there are some who didnt eventhough they did the update. The flickering happens if the response time of your IPS isnt fast enough to build up the nxt frame which result to a black flickering or your framerate is often jumping between 25-35fps. Dunno if the Bios update did changes something between Gpu and Display configuration in the Bios so disable G-Sync may be the only solution atm. Normally G-Sync needs a module @ the monitor which prevents Blackflickering between 25-35 fps or Ghosting (current problem with AMD and Freesync). The Notebook-G-Sync versions doesnt have the Module so its more like AMD "Freesync".

    Did u update to the newest Nvidia driver? Some ppl mention that helps a lot.

    Best regards Zodrac
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    The blanking is something the GPU module in the desktop displays helped to avoid so they are likely still getting the code down for it.
     
  10. hmscott

    hmscott Notebook Nobel Laureate

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    Why did the notebook makers not implement the hardware G-sync solution used to make the desktop G-sync more stable?

    The notebook makers and Nvidia are trying to tell us they can't implement G-sync in models without the G-sync tariff, and now we find out they don't actually add any additional hardware to support G-sync in the notebooks?

    Why can't they release G-sync support for all laptops capable of running the software hack that implements G-sync on laptops?
     
    Last edited: Dec 26, 2015
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Because it consumes a fair amount of space and power.

    Because of the cost of developing the software, though I wish Nvidia did embrace a more open standard.
     
  12. SAiLO

    SAiLO Notebook Evangelist

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    Well, put the old memory back in and re-assembled the laptop.
    Unfortunately it still does not power on.
    Also double checked that ribbon to the power button is seated correctly.
    Checked all the ribbon connections.

    Charging led at the front not coming on when power brick plugged in.

    I'm running out of options here.

    Not good.
     
    Last edited: Dec 26, 2015
  13. Zodrac

    Zodrac Notebook Enthusiast

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    Ugh sounds like elektrostatic discharge ... i hope u were grounded while u were swapping your rams. If not u can say bb to your motherboard.
     
  14. Zodrac

    Zodrac Notebook Enthusiast

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    Normally for the G-Sync function the Company like MSI, Clevo, Asus etc. need to pay for the license that their notebooks can use g-sync. It is the same like those monitors with G-Sync module. The manufacturers need to pay for the G-Sync module so they can implement those in their monitors. Its the same for the notebooks. They need to pay for the Software/Bios so that their Notebooks can use G-Sync. Thats why older Notebooks cant use G-Sync because it were bought before they had the license for G-Sync eventhough the required Hardware is the same like the newer ones. Just check GT72-2QE vs GT72-6QE ... both have the same GPU and Display but the 6QE can use G-Sync. Also their 980m GTX got another Hardware ID for G-Sync. If your 980m gtx have Hardware ID 1617 then it is G-Sync rdy for notebook. If Hardware ID is 13D7 the driver and Bios will say "no G-Sync for your Notebook" except u plug in an external G-Sync monitor. So if we want G-Sync for our older GT72-2QE MSI needs to pay for the permission. And i think Nvidia wont make it cheap for them.

    Kinda sad, but thats Nvidia because they are the current leader in GPU market and has the money to bend others will to their liking. Thats why i hope AMD catches up again and if Intel really supports AMD Freesync that will be bad for Nvidia. Except Intel are doing their own Adaptive Sync version.
     
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  15. Popotron

    Popotron Newbie

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    Thank you for your reply and to those discussing G-Sync!
    I've updated the NVIDIA driver but the issue continues. What appears to be happening in my case is that my notebook's display isn't fast enough; I got in touch with XOTIC PC (bought through Amazon) and their agent mentions that NVIDIA originally stated all G-Sync capable devices would ship with 75hz panels but that might not be the case with mine. Regretfully, it seems I was too excited purchasing my notebook to notice that it's FHD without any mention of IPS or refresh rate specifications anywhere. The limitation to 60hz appears to be the issue then as it seems G-Sync requires more than that to function. I believe this isn't a valid reason for a return though, because it doesn't seem to me that they at XOTIC have a way of knowing this before shipping since the item wasn't modified or anything beyond its basic MSI setup. Bummer.

    EDIT: Is it possible that the 15hz difference is what is expected to make up for the lack of a G-Sync module on notebooks?
     
    Last edited: Dec 26, 2015
  16. tiliarou

    tiliarou Notebook Consultant

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    Wait, so MSI is selling G-Sync laptop without Gsync modules ??? WFT ? Isn't that a scandal ? First G-sync is a ripp off with the overpriced little piece of hardware module and MSI didn't even include it ??? So Gamenab was perfectly right : Nvidia is trying to sell a thing that should be free !
     
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  17. dvojinov

    dvojinov Notebook Geek

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    There is little reason to have 32 GB of system ram as well, yet here I am having 32 on my GT72 2QE ;)
     
  18. Meaker@Sager

    Meaker@Sager Company Representative

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    I understand how you feel, but mobile G-sync does not use modules, no other mobile product is using G-sync modules due to the space and power requirements. MSI are giving you the choice to pay or not, that's all they can do.

    That's fine, but as you said there is no reason for it (for you).
     
  19. tiliarou

    tiliarou Notebook Consultant

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    So why do we pay more for G-sync laptop if the hardware is exactly the same ?? Just to have the little Nvidia tamper on 9xxM vbios !!! That's a freaking scandal, as G-sync could be activated on non G-sync laptops.
     
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  20. win32asmguy

    win32asmguy Moderator Moderator

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    G-sync has both hardware and software to support it. I wouldn't be surprised if Nvidia added a couple of engineers to its driver team when they developed and while they are maintaining G-sync support. Hiring more staff costs money...
     
  21. SAiLO

    SAiLO Notebook Evangelist

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    Fingers crossed this is not the case. Having spoken to MSI Support UK I have been told they might have to reset BIOS to fix it but will need to send the laptop back. A ray of hope.

    It's more money for NVIDIA and MSI - they release a product with new feature it gives customers a reason to upgrade. Even if the new feature is technically compatible with older generation hardware - who cares? That does not generate sales.

    In case of the desktop PC you need a G-Sync capable GPU and a G-Sync monitor.
    Different story with laptops where it all boils down to G-Sync capable GPU, compatible LCD panel and G-Sync enabled VBIOS on the GPU. Older generation GTX 9xxM cards are not 'signed' for G-sync.
     
  22. ex.treme

    ex.treme Notebook Consultant

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    Hi guys. It is possible run gpu nvidia GTX 770M from Alienware in GT72 without problems? Any experiences?
    Thank you.
     
  23. invertedsilence

    invertedsilence Notebook Geek

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    Sorry for the late response,

    My bios Version/Date is
    American Megatrends Inc. E1781IMS.10V, 6/24/2015

    My Vbios version is 84.04.22.00.0C

    My nvidia dirver version is 347.88


    I couldn't find EC firmware version, but I assume that's the same thing as bios version.
     
  24. vertexsc

    vertexsc Newbie

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    Got mine GT72s 6QE a couple days ago ( Europe). The display has a native refresh rate of 75Hz. The hardware ID of my 980m GTX is however 13D7. Is my unit G-Sync ready or not?
     
  25. Magnus Tangen

    Magnus Tangen Notebook Enthusiast

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    Hi!

    Have anyone tested the gt72 980m with external monitor (pref with Gsync)?

    I am torn between getting Acer X34 ultrawide Gsync 3440x1440 or the asus rog 2560x1440.

    I am just wondering how the 980m performs in those res. and w gsync. I dont expect witcher 3 ultra in 3440x1440, but a few benchmarks/experiences would terrific!

    Thanks in advance, and happy new year!
     
  26. Jzyftw

    Jzyftw Notebook Geek

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    hi,
    I have a 29" LG screen with a 2560x1080 resolution, I can max out pretty much every game with a +180 / +300 o/cing ; I don't have the exact numbers in mind but just to give you an idea (min - max - average fps) :
    JC3 : 45 - 66 - 60 with everything maxed out
    The Witcher 3 : 40 - 62 - 50 with ultra settings except shadows / grass density set to high and no hairworks
    GTA V : 45 - 90 - 55 with everything maxed out (got some stuttering on this one and my gpu usage oscillates between ~65% and 98%)
    ...
    So you can expect like 30 fps average with the same settings in 3440x1440 i think.

    Otherwise, I beat my score on fire strike : http://www.3dmark.com/fs/7037407 but I got this strange message saying that the result is invalid because of time measuring inconsistencies, do you guys have any ideas why ?

    EDIT : just got an email answer from Futuremark, it seems to be related to the fact that I overclocked via the system and not via the BIOS. It doesn't happen with W7 though.

    PS : Happy New Year everyone ! ^^
     
    Last edited: Jan 2, 2016
  27. MiSJAH

    MiSJAH Notebook Deity

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    I'm trying to update my gtx980m drivers to 361.43 via both geforce experience and direct from nvidia, but my gt72 keeps rebooting part way through the install. I'm currently running svet's vbios is there any reason that could be the cause? I can install 359.06 fine, that's what I had when I did the bios mod.

    TIA.
     
  28. Jzyftw

    Jzyftw Notebook Geek

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    361.43 is crashing my system too, every time i try to install it i got a black screen then weird white lines and i'm not able to boot on windows anymore. i'm forced to boot into safe mode, and revert back to 359.06. I'm running svet's vbios too.
     
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  29. MiSJAH

    MiSJAH Notebook Deity

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    Did you install the bios mod before 359.06, have you done any successful nvidia driver updates since installing svets mod?

    Cheers.
     
  30. Jzyftw

    Jzyftw Notebook Geek

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    Yeah i've been using it for like 6 months now, i've never seen this problem before. I think it's more an issue with the driver itself, it wouldn't be the first time nvidia has released corrupted drivers.
     
  31. jockerfreak

    jockerfreak Newbie

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    Do not update to the latest nVidia (361.43) drivers! It has locked out some older vBioses, which the custom BIOS', such as Svens or Premas rely on.

    If you try to install it, it could render the whole OS useless!

    Prema:

    "
    Just make sure not to use 361.xx driver as they broke support for older vBIOS (which most Mods are still based on).

    Mod or stock doesn't matter in this case, the driver bug effects both...just use 359 driver until they get it fixed."

    source: https://www.techinferno.com/index.php?/forums/topic/2442-biosvbios-mods-prema-mod-stock/&page=134
     
  32. zipperi

    zipperi Notebook Deity

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  33. Jzyftw

    Jzyftw Notebook Geek

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    This one seems to disable the overclocking feature for me
     
  34. MiSJAH

    MiSJAH Notebook Deity

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    [​IMG]

    Happy days :D
     
  35. jockerfreak

    jockerfreak Newbie

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    Nice values you got there, are these your daily drivers? Also, I read somewhere that raising the RAM clocks too much can be harmful, even at stock voltages, you guys think thats true?
     
  36. Meaker@Sager

    Meaker@Sager Company Representative

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    GDDR5 memory self error corrects, when detected it re-transmits the data (this occurs during normal use) as you increase the clock this amount of re-transmitting increases (exactly how much and when is down to the silicon lottery) when it overtakes the extra speed you get from increased clocks your memory performance reduces.

    So benchmarking is the best way to find that spot, it may not hit that point before some fundamental issue stops it being stable.
     
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  37. Talon

    Talon Notebook Virtuoso

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    4K GT72 inbound folks! Will most likely be unveiled at CES in a few days!

    EDIT: They are also releasing a GT72 with eye control via TOBII ! Wow thats some cool tech!
     
    Last edited: Jan 4, 2016
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  38. Magnus Tangen

    Magnus Tangen Notebook Enthusiast

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    Is the 980M easily overclocked on GT72? I just downloaded MSI Afterburner, but I am not too confident with this. I want to overclock to highest, safest numbers before Oculus Rift appears. I have heard it is possible to reach 970 desktop performance?

    Is there some kind of guide available, or could you guys guide me through the steps?
     
  39. MiSJAH

    MiSJAH Notebook Deity

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    The ability of all cards to overclock varies. You should be able to get +135 on core clock using afterburner, and memory will be down to your personal testing.

    Start off by increasing the core clock in increments and benchmark using 3dmark, unigine heaven or similar. When you start to get artefacts (screen stuttering or tearing) or hit +135, back down to you last good benchmark clock. Then start increasing memory in the same manner, small incremental increases until you start to get artefacts, then back down to your good benchmark.

    If you find you want more out of the card (you will), speak to svet on the msi forums for an unlocked vbios (small donation), this will give you a wider margin to further overclock your card (upto a maximum of +544) and also unlocks the voltage (higher clocks require more power).

    Anything else post a reply.

    ps. I'm a novice at this but I've had 3dmark firestrike scrore of 10322 out of my unlocked gtx 980m :D
     
  40. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Yup, +135 is the Nvidia default (including desktop GPUs), but with unlocked VBIOS by Svet you'll get way more room to push further. In addition, Svet can also squeeze more by pushing CPU too via unlocked BIOS & EC firmware.
     
  41. MiSJAH

    MiSJAH Notebook Deity

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    Just a quick question, if I have 8gb in my gt72, can I add another 8gb to one of the easier access slots? Does it make a difference which slot?

    Cheers.
     
  42. SAiLO

    SAiLO Notebook Evangelist

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    Check whether you have 2x4GB or 1x8GB.
    Next step is to unscrew bottom cover and see if the RAM is on visible side of the motherboard.
     
  43. MiSJAH

    MiSJAH Notebook Deity

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    I have 1x8gb stick that isn't visible when I undo the cover.


    Sent from my iPhone using Tapatalk
     
  44. SAiLO

    SAiLO Notebook Evangelist

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    You should be able to just add RAM to the visible side of the motherboard, but unsure whether it will work in dual channel.
    In case it does not then you'll have remove MB.
     
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  45. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You can, but make sure to use identical spec ones otherwise you may run into compatibility & stability issues.
     
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  46. SAiLO

    SAiLO Notebook Evangelist

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    Good news about my GT72-2QE.
    It's coming back tommorow!
    Now the dilemma whether I should try and upgrade the memory again?
    I have spent all that money and got 32GB of 2133MHz DDR3 memory for upgrade and it's too late to return it to Newegg now I guess.
     
  47. hmscott

    hmscott Notebook Nobel Laureate

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    Newegg is pretty good about late returns, if there are explainable extinuating circumstances, but they may add on a 15% restocking fee...

    I would send them an email or chat with them online and honestly connect and ask what you can do. :)
     
  48. Meaker@Sager

    Meaker@Sager Company Representative

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    It should work normally....
     
  49. SAiLO

    SAiLO Notebook Evangelist

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    Switched the laptop on on Friday evening. Logged on to windows. Five minutes later screen goes black.
    It powers on but no picture on the screen. Fans kick in after a while.

    Have to send it back again - gutted!
    Can't believe it was not tested properly.
     
  50. Jzyftw

    Jzyftw Notebook Geek

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    Hi guys, do you think I can plug a 330W Dell power supply on my MSI GT72 as the outlet seems to be the same ? The power consumption peaks at 260 - 270W according to the gaming center :/
     
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