The Official MSI GT73VR Owners and Discussions Lounge

Your CPU is very hot, hotter than center of the sun. Must have a bad factory paste job.

I just did a test on mine with stock paste:



Yeah you do need to repaste and it won't void your warranty as long as you don't cause any damage to your laptop, so don't worry to open it.

 

Thank you all for reply's,and thats a big difference with what i have indeed.
You got suggestions what kind of paste?

 

IC Diamond would be fine and don't need something too fancy.

 

Up, some help would be appreciate, thank you in advance.

 

You can try CPU Radio to : 0 > F10 Save and exit > Back to BIOS > Restore Default > F10 save and exit.

See if it works.

 

If you just bought this laptop, or just received it in replacement for the other one that died, you should return this one too.

You shouldn't need to open up the laptop and fix it, it's supposed to work out of the box.

I wouldn't send it in for RMA either, that takes time - at least a couple of weeks - and it sometimes takes a couple of visits to fix overheating issues.

Report the laptop as overheating and return it for another one, let the retailer / MSI work it out between themselves, you should get a working laptop out of the box.

 

hmscott made a good point. I honestly haven't seen any GT73 runs this hot out of the box. If you don't feel you should repaste yourself you should just return it.

 

The lappy still reboot after i press power ON but after the reboot, cpu ratio was on 32. I just don't get it..

 

If your GT73 out of the box configuration or you've done some modification with hardwares?

 

Only repasted CPU and GPU, nothing more.

 

And here is real-world stress test in 3D rendering at 4K resolution, very stress that fan kicks in and actually make CPU runs little cooler. The rendering took 12 minutes to completed on a single frame:

 

What's your BIOS and EC version?

 

Bios: E17A1IMS.106
EC: 17A1EMS1.1050727201617:14:41

 

Still living in stone age....

Update to latest BIOS and EC firmware, check MSI support page for more detail....

If you have no Issue with GPU, do not update vBIOS...but download it save it, just in case.

 

For the CPU Thermal Grizzly Conductonaught! I used to use Gelid paste but it sucked. Liquid metal on the intel chip all the way.

 

Yep ive contacted MSI and if the repaste wouldnt happen clean my warranty could drop,So im not gonna take any risk at all and made a RMA direct at MSI.
Im awaiting for an answer now,but im affraid my second GT73 has too leave the building.....

 

I think you need dragon center to run the fans, can you hear them? Something isn't right.

 

Re-pasting / cleaning laptop fans, vents, upgrading hardware (HD, SSD, RAM) won't void warranty, unless during any step or process you damage anything or something....though @hmscott suggestion is excellent solution and I also suggest to return the laptop to re-seller instead sending it for RMA...

 

Don't you mean return to the seller? That would get you a refund or a new unit.

An RMA to MSI would get a repair material authorization, which would mean you send MSI your laptop and they repair it. Which could take weeks.

Who did you buy your laptop from? Which reseller / retailer?

 

Hello,

I had a quick question that I was hoping you guys could answer. I have a msi gt73vr 7re and for some reason once I'm done playing games (all maxed out) and the temps going up to ~60-70 degrees C, it doesn't want to return back to 30-40 degrees C at idle, I have to turn it off and leave it for an hour or two. Not to mention, that with some of the higher end games (like Dreadnought)... the fans stay at full blast and it gets quite annoying. I used to undervolt it, but gave up on that because it wasn't having much of an impact.

I did buy it from XoticPC, and that being said, I had them put IC Diamond on it, but the temps are fine for an hour or two, but not 6 - 9 hours.

Edit 1: I just played Star Trek Online for about 30 minutes and now my temps are locked in at around 52 degrees for GPU and about 48 degrees for the CPU.

Any help would be great!

 

Earlier @Msigamer said he un installed DGC, I'm not sure what the fans would be doing in that situation, even with it installed I had a situation where the fans didn't spin so I hit the cooler boost button.

 

more complains regarding laptop cooling....MSI what are you doing.....

 

Hi,

I have had some problems with my SSD and and ended up having to delete everything including the recovery partitions. I don't have a recovery USB or ISO etc.

Is there anyway of getting a recovery image for my laptop should I need to restore it again in the future?

I have just contacted MSI and they have told me I need to send my GT73VR 6RE in for repair. I'd rather not to this because of the turn around time.

Thanks

 

Yes you are right but no i indeed had contact with MSI itself and not the retailer i bought it because with the 6RF that i had before it didnt went very smooth tbh and im affraid it wont be now......ridiculous actually but you are right and im gonna contact them now,im affraid they gonna tell me that they also will send it back too MSI....and then it takes even longer.

 

Those temps seem OK to me, you could try using the cooler boost button for a minute or two after gaming to try to get the idle temps down, you can try tweaking the fan curve to strike a balance between heat and noise. I have mine set up to keep my temps in the mid 70s during gaming. I also prop up the back of my laptop and make sure that the area is clear of wires and such that could impede airflow.

 

Oh no, so you are already caught in that return RMA circle of hell... sigh.

Yeah, well, ok, so since that's the case, maybe you should repaste it yourself... but only if you've done it before, and you feel comfortable doing it.

Don't pay a local shop to do it, that rarely ends well. If you can't do it yourself, then I guess you are stuck sending it back to MSI for re-pasting.

Good luck

 

I'm not sure but my guess is if Fans set Auto, EC firmware take care of fans speed based on CPU / GPU temperature, Dragon Center only helps when using Advance Fan option (Silent Option is the alternative) so even without DragonCenter installed, EC firmware should kick the fans based on CPU / GPU temperature.

In some cases, where laptop boot on battery and after shut down, if power plugged in, DGC don't know what to do with Fans (if using Advance Fan Setting) and drop all fan curves to zero....again my guess it's just a bug, not sure even may be this resolved in latest version of Dragon Center......

 

The port where the power cord plugs into the laptop also seems a bit funky, like the cord is weighing on the charging port. Any thoughts?

Also, after like an hour of sitting idle after playing a half hour of Star Trek Online, my temps are still at around 50, 50 degrees C.

Edit 1: I also let the fans run on full blast for a minute and that brought everything down to the 40's. But then then the temps went back up to around 50.

 

I have 6RF backup online, ready to download, if you want, lemme know and will share the link...you need 32 GB flash drive to restore the laptop to factory setting...

Note: Since you also deleted the recovery partition from SSD, not sure you be able to restore the laptop to factory setting.

 

Yep,but i only uninstalled it this morning haha because i saw people advice it,ive had DGC all the time so it doesnt make any difference

 

Yes its really ridiculous,with the 6RF it happened that the laptop jumped into his BIOS in a moment and it said it only reconized 1 SSD So i guess the other one died.
But after i handed it back in i didnt hear anything...for weeks...till i called myself several times and even came close too legal action .....they gave me this 7RF,i never heard what was wrong with the 6RF.
You can imagine that im not really in the mood too have this again,even tho that its unbelievable if you talk about an 3800€ costing laptop....

 

latest BIOS updated! DAMMIT I hate to do this, always scared that something just fail!
It seems it has fixed my issue but not sure yet, I sould wait a couple of days to be sure.
IF my issue is fixed, is it necessary to update the EC firmware? What is the point to update an EC Firmware by the way?

 

OK, well if your fans are running full speed and you get those temps send that back the vendor for a refund, I would avoid the MSI RMA process as it has been a lengthy ordeal for some.

EDIT: I see you already know this, lol. Sorry to hear about this, if you get a good one they are great but the lemon factor seems to be high this time around.

 

As long as your laptop in warranty, no need to be sacred and highly chances when it will be out of warranty, there will be no more updates to update

EC firmware will update CPU Fan Tables...sound like Fan Speed Break Point according to CPU Temperature...

Note: Updating EC firmware .107, you may lose the 6th Curve under CPU Fan Curve Setting in Advance Fan Setting in Dragon Center....

Though recently I resolved some issues on team viewer of a forum member and I notice that on his laptop 6RF model, has 6 Fan Bars where EC firmware is .107

your choice on updating EC firmware...but if you are happy with your current cooling and temperatures, don't update.

.

 

Yes,lucky me that i have 2 bad ones in a row

 

The port where the power cord plugs into the laptop also seems a bit funky, like the cord is weighing on the charging port. Any thoughts?

Also, after like an hour of sitting idle after playing a half hour of Star Trek Online, my temps are still at around 50, 50 degrees C.

Edit 1: I also let the fans run on full blast for a minute and that brought everything down to the 40's. But then then the temps went back up to around 50.

Any input would be helpful!

 

I have decided too repaste it myself indeed,im not affraid at all that will go wrong a friend of my knows exactly how this works.
I did order paste this morning immediatly already.
Ordered the Innovation Cooling Diamond 7 Carat,hope this will help a bit.

 

share your Dragon Center snap shot.....

 

ICD is good but Grizzly Kryo beats it on this laptop 1 to 2 degree lower (personally tested and compared the result on this laptop)....Kryo easy to apply as compare to ICD and easy to clean, left no scratches like ICD

 

Guys,
previously my laptop stopped charging when it reached to 95-98%
but now it keep charging till 100% !
I tried battery calibration on my 7RF by no difference! ius there any setting in BIOS that enable that feature ?
can it be because I updated my BIOS and VBIOS?!
any help is appreciated

 

http://imgur.com/a/hbYsd

I just got the computer on saturday (4/8/17) that's why I'm concerned about it being so hot.

MSI GT73VR 7re

 

no there is no such feature to control charging level from BIOS, it's total normal if battery drops to 90 and charged back to 100%...

 

ok, thanks.
is the battery replacement easy on this laptop or not? anyone knows?

 

If this is the snapshot when laptop idle, problem is GPU running at full speed when laptop idle, causing temps high, look for application which using the GPU running at full speed when laptop idle....

Are you using default nvidia 3d global settings or did you modify them...

try nvidia inspector and use it's multiple monitor option and see if it helps to bring the GPU clocks lower when laptop idle....it's not excellent or permanent solution

 

easy to replace, just have to remove the bottom panel, once panel removed, unplug the battery and remove it from its bay....easy as 123.....

 

What do you mean? The GPU isn't being used.

I did modify them for increased performance.

I will check it out!

 

I didn't say GPU being used, what I was trying to say, GPU clock should be lower when laptop idle, check below snap shot for GPU clocks, you will get the idea what I'm trying to say....

 

I know it should be lower, but to get temperatures like you're showing here, It won't go back down. Once I do something intense, my temps are locked in at 50 degrees c.

 

Since you modify the nvidia 3D gloabl settings, which actually causing the GPU running at full speed all the time even when laptop idle....causing high temps...when laptop idle, GPU clocks should be 139 / 405

 

I have restored the default GPU settings to no avail on the temperatures at all.

I let the fans run at full blast for a minute and they brought the temperatures back down. I am a little hesitant to do so however, because that might cause them to wear out faster.

Side note. When I bought my laptop, I asked for IC Diamond compared to the stock compound... could that be responsible for higher temps?