The Official MSI GT73VR Owners and Discussions Lounge

I thought total system power was what the system has used max, not its max potential.

Question is how total system power is calculated? GPU+CPU+everything else?

 

how can it pull 400+ watts when the power brick supplies 230 watts only ? Its fcked up software,try monitoring with something else like aida64.

 

Hmmmm that's weird... GT73VR-7RE here... I don't have that Total System Power in HWInfo on the 7820HK.

 

is it possible that the GT73VR with 230w PSU is not getting enough Power and that is causing the computer to crash when overclocking both CPU and GPU? Temps are below 65c when crashing.

 

New GT73VR 6re Titan SLI owner here. Had originally purchased an Alienware 15 R3, but sent it back and bought this monster instead. Couldn't be happier. Today is my second day owning it and I just ran 3Dmark Time Spy and my baby is in the top 6% of 1070 SLI notebooks. I love this thing. Build quality seems great so far. The free backpack and notebook were nice, but the $400.00 rebate is what really sold me. After all is said and done it will cost the same as the smaller and less powerful Alienware. I also snagged the extra 3 months of warranty for filling out survey during registration...so 2 years and 3 months warranty with 1 year accidental. What more could I ask for?

 

Welcome to the MSI Gaming Team bro

 

You can't go past 230w power draw in ANYTHING that uses GPU and CPU unless you were running prime 95 small FFT with a 4.4 ghz overclock, and furmark at the same time. And you would probably wind up getting throttling because there wouldn't be any CPU power available to even run furmark without the GPU not getting any cpu power.

I tried running a real world program (stockfish, 8 threads chess engine) and tried running Valley at the same time. Valley wouldn't even hit the GPU hard because stockfish was using too many CPU resources so the GPU was being barely utilized. It's probably possible to draw more than 230, if you could find a way to have the GPU get full power when all 8 threads are 100% loaded in another application.

 

Thanks...glad to be here. I was an ASUS ROG fanboy, but had major issues with my last purchase so decided to try something new. The Alienware was built like a tank, but it just didn't do anything for me. When I got the GT73 I was truly impressed. Its not as heavy as I had expected after reading all the reviews and runs so cool right out of the box. So far I am very pleased with my purchase. Hope it holds up.

 

I'm still crying in my wheaties about my GT73VR SLI. I just have really rotten luck with laptops, and it's just continued with this model.

 

Sorry to hear about your issues.

 

Thanks. At least yours seems to be OK!

 

Hello Guys,
After ....Spending some time with my laptop GT73VR 6RF i can say i am ready to throw this thing out of the window i am soo fed up right now this stupid thing is not working properly at all
@Phoenix if you remember me i opened a previous thread
http://forum.notebookreview.com/thr...for-first-time-owning-a-gaming-laptop.802291/

I went ahead and Spent way to much over my budget
My current issue from the day i got it was (after 3 days of working updating windows and everything) BSOD's i am not talking about 1 kind i have **** tons of different kind lol ... but after few reboots it would work "atleast" but since yesterday for some reason **** has hit the fan .... it freezes and my video driver crashes (screen goes black) or sometimes mouse freezes and pc restarts .. i am sooo fed up i even restored it to a previous date did windows updates again but same issue

current BSOD's i can see in my "whocrashed" just from today are
DRIVER_CORRUPTED_EXPOOL : ntoskrnl.exe (nt+0x16C3F0) .. the most persistent SOB
DRIVER_CORRUPTED_EXPOOL : nvlddmkm.sys (nvlddmkm+0x83C9E)
PAGE_FAULT_IN_NONPAGED_AREA : win32kfull.sys (0xFFFFF6D77868A11B)
KMODE_EXCEPTION_NOT_HANDLED : clfs.sys (CLFS+0xBE30)

i really need help guys just tell me what info i need to provide and ill post here or i can make a new thread also
i have updated drivers always but not my BIOS ( i was worried i might push it off the edge ) so currently its on
BIOS Version: E17A1IMS.106
BIOS Release Date: 2016/07/28
EC Version: 17A1EMS1.1050727201617:14:41
CPU: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
Memory: 64 GB @ 1200 MHz
- 16 GB, DDR4-2400, Kingston MSI24D4S7D8MB-16
- 16 GB, DDR4-2400, Kingston MSI24D4S7D8MB-16
- 16 GB, DDR4-2400, Kingston MSI24D4S7D8MB-16
- 16 GB, DDR4-2400, Kingston MSI24D4S7D8MB-16
Graphics: NVIDIA GeForce GTX 1080, 8192 MB
VBIOS Version: 86.04.56.00.3c,8388608

I don't have super-duper fast internet ( sorry i live in jungle lol ) so reinstalling/downloading everything is a very very very painful for me

While typing this Post had another BSOD m happy post was saved in draft
DPC_WATCHDOG_VIOLATION : ntoskrnl.exe (nt+0x16C3F0) this is reallly the annoying one

the main issue right now which made laptop totally useless is this error whenever i try to launch a game or graphic heavy thing this shows up in event log .

The description for Event ID 14 from source nvlddmkm cannot be found Either the component that raises this event is not installed on your local computer or the installation is corrupted

i have already tried down grading graphic driver ...n so many things nothing worked so far.

any of you guys who own same laptop as mine please tell me or provide me with links to download proper drivers versions you guys are using to run it stable enough to atleast watch youtube if not gaming lol

 

did you update the vBIOS to Version: 86.04.56.00.3C ....?

 

Just done some googling, ntoskrnl.exe and nvlddmkm.sys BSOD's could be bad ram.

Run mdsched.exe from windows console.

If you get errors try removing the accessable sticks from under the bottom cover and re-test.

These laptops are usually excellent so something odd is going on. My guess is ram.

Hopefully, if it is ram, then the faulty stick will be one of the accessable ones.
If the fault is one of the other inaccessable sticks then im afraid its a bit of an
ordeal to get to them. Quite a major tear down. But we wont go into that just yet, we may not need to.

 

Vbios is updated yes but bios is still old version as mentioned.

I did too much googling and done all sorts of checks
I did ran mdsched.exe few times and no errors, done chk disk scan now etc also no windows files croupted either ..
What i would like to do is get exact driver versions someone else with same machine using and try those on fresh install may be that will help ... nothing else comes to mind at this point honestly i am soo fed up

 

Get bios and ec firmware from here:

https://www.msi.com/Laptop/support/GT73VR-6RF-Titan-Pro.html#down-bios

 

Might it be Vram?

https://www.raymond.cc/blog/having-problems-with-video-card-stress-test-its-memory/

 

where did you buy your laptop from?

 

All of your drivers seem to be out of date. But a lot of people here haven't updated their drivers since they got their laptop and they don't have any problems with their unit. Can I ask where did you buy your laptop? Like you, I've also experienced those BSODs you've mentiones and even much more lol. I've just reset the settings in my BIOS. Updated my BIOS and VBIOS. I didn't even need to clean install Windows 10 but I'm planning to because I think my unit has become dirty internally. I've also done a CMOS reset and an EC reset. Have you done any overclocking and undervolting? Too much undervolt caused my BSODs.

Sent from my SM-G900F using Tapatalk

 

I just updated my EC firmware even though when it finished and wanted to reboot there was a BSOD but it shows latest version now
but the problem with video driver crash remains still

haven't ran that one but ill give it a try

don't hate me but only place it was available on was amazon USA as this model was out of stock on most places and if it was specially ordered would not have delivered in time as it was being brought down by close family friend. But anyhow its done now so no going back i have to deal with it.

ok BIOS is the only thing which is left for me to upgrade but i never did as i was worried i might end up with a brick as i dont know Bios settings properly , so if i need to upgrade would it keep the previous settings or i need to set them up again ? if so is there any guide or shall i go old school and click crap ton pictures of old settings and copy later on ? i do have 2 SSD running in Raid i wouldn't lose any data would i ?

and so far the only thing i used is Dragon center to put it in Turbo mode to play games, i did tried to mess with overclocking a bit but i always put it back to default did not wanted it to heat up.

can i ask something ? since you guys are using same model as me would you be kind enough to give me the driver versions you using ? so i can try to copy those and see if it works out for me too. would be a huge help.

Edit: in whocrashed i found a proper info this time of video driver crash for first time before it used to be unknown

This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1E6494)
Bugcheck code: 0x119 (0x5, 0xFFFF8B09287DF000, 0xFFFF8B09287CEAD0, 0x365)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_69ca8597af61d80b\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 382.33
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 382.33
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 382.33 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_SCHEDULER_INTERNAL_ERROR


This was probably caused by the following module: watchdog.sys (watchdog+0x355E)
Bugcheck code: 0x119 (0xA, 0x6D, 0x6F, 0xFFFFB70C65FC6010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

That's what I thought. You didn't listen to my advice.

I know it may be more expensive or take a bit longer, but when j00 buy it from a reputed reseller, the added benefit is the extra quality control, stress tests, and obviously more customization in terms of specs/upgrades.

I would never EVER buy a laptop from eBay or Amazon

These are the drivers I use:

MSI GT73VR 7RF TITAN PRO Drivers

I'm on the latest BIOS and latest EC

my BIOS: E17A1IMS.319

my EC: 17A1EMS1.112

Upgrade your BIOS at your own risk though, I am not responsible if you brick your machine

First update the firmware then.......

To do it, download the latest BIOS, unzip the file then put it on the root of your C: Partition

Now go into BIOS then go to UEFI BIOS Update, I think it's in the 1st tab or 2nd tab at the bottom, you will get a bunch of drives, keep trying until you see the name of that BIOS file in one of those drives

Select it and proceed with the upgrade

When it's done, if it ever gets stuck on a black screen, never power off your machine

once you're back in BIOS after it has been upgraded, reset it back to defaults then save and exit

now, enter BIOS again, change your BOOT mode back to RAID, save and exit then re-enter BIOS

Now set all the options that way you want or as you had them before

power off your machine and remove the power cable

flip the laptop over, press and hold the EC firmware reset button for 30 seconds then release. Now plug the power cable and turn on your laptop

 

I do need to correct Phoenix on something.

After you update the Bios, if it updates successfully (it will tell you a message after the "keyboard is locked" prompt, that the laptop is finished updating and to press a key to reset the system.
When it resets, it's supposed to go through about 4 or 5 "boot loops" of a black screen and the power button cutting on and off by itself, followed by about 3 boot loops of the MSI logo appearing and then just vanishing. If it just sits there with the light on and nothing happening, wait TWO MINUTES. If it does NOT power cycle or boot loop, then press the power button for 5 seconds, until it turns off, then turn it on again and wait another 2 minutes. If it keeps freezing, keep doing this. Basically you are making it power cycle manually here (aka CMOS reset). After about 3 or 4 manual attempts, it will start power cycling by itself. But it's important to wait 2 minutes if you suspect it's just hard frozen before turning it off and on again. I had to do this when I updated the Bios to .319.

 

That last time I force powered it off when it was stuck for a while on a black screen after the BIOS update, I bricked my system and had to get a replacement. Now I just let it do its thing, after a while it eventually reboots.

 

I understand @Phoenix dismay with you not taking his advice about where to buy from. He is right about the importance of choosing a decent supplier.

That said, I bought my MSI from amazon UK and had zero reservations about doing so, as previous to the MSI, I bought 2 ASUS laptops (both of which were faulty)
and amazon UK collected both of them and issued refunds within a week of return, no questions asked.

I'm not sure if I completely undertand what you meant when you said:

'The only place it was available on was amazon USA as this model was out of stock on most places and if it was specially ordered would not have delivered in time
as it was being brought down by close family friend'.

Because as far as I can tell... Why can't you just contact amazon tell them the laptop is defective and ask for a refund?

Again @Phoenix is right you would be able to choose better, more specific specs to suit your needs, in a laptop if you bought it from HID Evolution.

But i dont see why you have to live with what appears to be a hardware fault when you could just RMA it back to Amazon and ask for a refund.

 

Yeah I know. But if it's stuck for 2 minutes, its going to be stuck forever and you HAVE to power cycle it.
That's exactly what happened to me when I updated to .313 and then later to .319. .313 only required one "manual" power cycle, while .319 required like.....FOUR (yes, it was scary), but it recovered. I think one of my attempts required FIVE manual power cycles before it started cycling by itself. I always wait 2 minutes first.

Proof: I've had to also manually power cycle when resetting CMOS (trying to get command rate 1T to work).

 

so how to power cycle? turn it on then turn it off after how long?

 

If the power doesn't cycle (light cuts off and back on) by itself after 120 seconds, just hold the power button down for 5 seconds to turn it off, then turn it on again after 5 more seconds. That's what I had to do multiple times in a row, after flashing .319 .

I have to do the same thing when it fails to POST after I try changing RAM timings. Basically, flashing the Bios does a cmos clear (clearing NVRAM*), the same thing as forcing a cmos clear by holding the power button down for more than 30 seconds.

 

I already updated the EC firmware , i will try to do the BIOS now , since your machine is 7rf mine is 6rf they are diff ofcrs but i want to ask which one should i flash ? Bios_E17A1IMS.10A or Bios_E17A1IMS.10C << this one is latest though.
ill follow your guide and hopefully wont brick the machine.

The reason is it was bought in USA but now its in diff country so cannot return , plus i think its already been out of return period not sure though.

 

the latest one obviously and make sure you download it from your laptop's model's drivers page

 

CRA CRAP CRAP i think i have a issue .. i carefully did everything it just keeps on turning off /on does not show MSI logo is it bricked ? .....

 

i think its dead i have not turned off power or anything its still plugged in power button light comes on screen turns on in black n turns off going in loop
wasn't only few loops are meant to happen ? they are still going for me

 

How many times did it loop?
It is supposed to loop about 5 or 6 times.

Try this
Hold down the power button (so it turns off and not on) and hold it down for 40 seconds.
Then release it and then press it to turn it on and see what happens. It may 'freeze' loop, where you will have to hold it down for 5 seconds to turn it off (you will have to do that several times). or it may start looping and get the logo after awhile.

 

no it's not dead, it's just stuck in boot loop

try hard resetting CMOS... @Phoenix

 

it went on forever already did that holding down power it goes back to loop again

did the EC reset also no luck still in loop

 

i flashed Bios_E17A1IMS.10C latest Bios btw
mine was 106 i think

 

EC reset and CMOS reset 2 different things, for CMOS reset you have to press power button for 40 seconds and let it go and sit back, let the laptop do it's thing, it will boot.

 

i said i did that above but anyhow

i left it like it and went away was too frustrated ... luckily it got offended "i think it sensed i was about to smash it" when i came back it was in BIOS lol , i am sooooo relieved

i have booted into the windows the video driver crashed straight away about to attempt something related to it which i found will update if it worked

@Shehary you have exact model as mine "i think" would you be kind enough to share what driver versions you are using ?

 

On the GT73VRF 7RE/7RF, it required that if the Bios was older than .30A (e.g. E17A1IMS.308 or older), you had to flash to .30A with the DOS Boot tool first (via flash drive, floppy, etc), and then update to .313 or newer through Bios menu. I assume there were some sort of bricking problems reported (probably buried way back in this thread), which made MSI have to pull it and release a real mode (DOS) flasher first. Wasn't there something similar with the 6RF/6RE? Or did this not apply? The older Bios versions are not even on the MSI page anymore for the 6RF. But the 7RF instructions still have the DOS tool and .30A, for going to .319 from a version older than .30A.

 

As I said, sometimes it boot loops many times, more than you would think. And since you're scared after a Bios flash, it tends to take longer and look like it's booting far more times than it actually is. But as you can see it eventually decided it had enough and finished the CMOS reset and came up.

 

yeah I told you to "let laptop do it's things and it will boot"......

nvidia 382.53 the latest one from nvidia website but vBIOS version is old, not the updated one you are using, mine is 86.04.3B.00.07, this vBIOS version came with 7RF and I got it one of the forum member, I did update the vBIOS to latest one available on MSI support page but after the update, CRYSIS 3 start crashing on desktop so I reverted back to 86.04.3B.00.07, played many games, currently playing dishonored 2 and no game ever crashed...ever...

 

Honestly i was thinking the same that what if i was meant to flash "10A" first and then "10C" but m glad it worked out.

not sure since i did every other thing also along the way myself resting EC and Cmos manually so not sure if it was my doing or if it was setup doing its own thing but its started though

the reason i updated my vbios was i was getting very low FPS and after update it fixed "somewhat"
I have so many BSOD's that i cant even begin to think which driver is actually making the issues for me everything was working fine what i think is there was a "windows update" recently which broke something for video driver
can you do me a favor ? and run Helpdesk app of MSI and export your system info and send it to me in PM ? you can remove all the unnecessary and or other stuff from that list and only provide me with main driver versions of most of your hardware i will try to replicate that may be that will help

 

Check your PM

 

Thanks a lot mate ill check now... really appreciate it

 

i see one major difference your EC firmware is also 108 latest on msi website is 107 :/ is this also 7rf version you using ? i have yet to look into rest of drivers i see few different ones
i wonder if i should try your vbois version also

 

Yeah .108 is 7RF EC firmware.. I had problem with CPU fan curve bars, 2 fan bars overlapped and only way (to best of my knowledge) is to update the EC firmware to .108 and it will fix the overlap bars and show total 6 curve bars, if you don't have the problem or have 6 CPU curve bars, do not update and I can assure you that EC firmware has nothing to do with BSODs, EC firmware only control Fans speed and battery charge and it's wear off level.

 

Yeah you can use the vBIOS which I m using, as long as the GPU modal and vendor is same, you can use that vBIOS safely.

Only thing you cannot use of 7RF modal is the BIOS, rest you can use 7RF, drivers, utilities, EC firmware, vBIOS....all supported by 6RF

 

I never looked into fan curve bars how do we check that ?

And i will try vbios can you send me a download link for it ?

 

You can use MSI's Silent Option software to look at the fan curve on a Skylake GT73. Make sure you download that version because they created a separate one for Haswell and Broadwell.

I saw a VBIOS download on MSI's site that's newer than the one that came with my system. Anyone have a changelog as to what's fixed? I've not seen any issues, but if there's better fan behavior or something, I wouldn't mind flashing it.

 

For some reason, I can't find the vBIOS file on MSI's website so I uploaded a copy to Mediafire. The .zip file contains a PDF with flashing instructions. It worked just fine on my machine. One thing I would strongly recommend, however, is completely uninstalling your GPU drivers before proceeding with the flash. Use Display Driver Uninstaller to do this. After you've downloaded the vBIOS file and DDU, disconnect from the Internet entirely. Run the uninstaller, let it boot into safe mode, completely clean the drivers, then once you're back at your desktop, proceed with the BIOS update, following the directions on the included PDF file. Once you've rebooted after the BIOS update, you can reinstall your NVIDIA drivers and hopefully you'll be sorted.

 

i will check fan curve later on today anything specific i need to look into ? what should be considered as normal ? i have never done this so dont know about it

thats my current vbios i already tried DDU in safemode and installing driver again didnt help , i was asking about the one @Shehary using 86.04.3B.00.07

So Since yesterday i did this so far.
Ran Driver Verifier it reported following drivers are causing BSOD.
killer Suit ( i forgot this was installed still)
LG Virtual Bus Enumerator Driver
Intel Extreme Utility
Dragon Center. ( winio64.sys )

I uninstalled all of the above. in hopes may be video driver will not crash this time but sadly it still does.
i Ran Vram stress test with 2 different softwares mentioned on raymond.cc to check graphic card memory. ( no issues )
Ran memtest whole night for more than 8 Passes ( no issues )

Video driver crashes either randomly (sometime on windows login screen itself) but when ever something "graphic" is started like i ran GPU OCCT or i start a game it runs for few secs to may be a minute and the screen freezes sometimes with some artifacts . some times driver recovers or Pc reboots itself mostly it just get hung and i have to hard reset.