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yes i know that . But every other laptop the synaptics program has had the option to automatically disable the pad when a mouse is present. This one does not have that and i find that weird. having to disable it every time i turn the laptop on is terrible. (yes i am that lazy #firstworldproblems)

 

MSI has TB3 GUS coming (this year?), and it might have some docking features supported through TB3:

CES 2017: MSI GUS Thunderbolt 3 External Graphics Upgrade System
https://www.pcper.com/news/Graphics...hunderbolt-3-External-Graphics-Upgrade-System

CES 2017 | MSI enters the e-GPU game with GUS
http://www.notebookcheck.net/MSI-enters-the-e-GPU-game-with-GUS.190644.0.html

 

There should be an option to disable the trackpad if a mouse is detected, check for that option.

 

yeah its not there. one picture is the one i took and the other is an example of what it generally looks like.

http://imgur.com/tfZEtpJ

 

Yeah, it's like the device isn't being found.

Maybe back up a release or two until that version finds the device?

Or, keep the current version, and try to get it to recognize the device. Try going to the Device Manager and uninstall the device (and driver) and reboot, then reinstall the new driver.

I'd make sure to have an external mouse connected before uninstalling the trackpad

 

not sure why it is like this but i found a post on a different page that let me to HKEY_CURRENT_USER\SOFTWARE\Synaptics\SynTPEnh and changing the value to 33 now has done what i wanted it to do and the box is there suddenly and working as intended.

 

the imgur was just an example of what is should look like mine was the uploaded picture and just did not have the box at all.

 

Cool, please include the link or the text from that post reference source?

 

I don't think so, I changed it due to the CPU getting too hot during a session of TW3, the GPU was fine.

 

Changing what value? The default value?

 

Here is the complete solution

AUTO DISABLE SYNAPTIC TOUCH PAD WHEN USB MOUSE PLUGGED IN

1. Begin by going to run or ask Cortana and type in regedit.
2. Under HKEY_LOCAL_MACHINE, navigate to Software\Synaptics\SynTPEnh.
3. If DisableIntPDFeature is not listed, you will need to add it. Create a New DWORD by clicking on Edit > New and then selecting DWORD(32 bit) Value. You can also right click and choose it from the list that pops up.
4. Rename it to DisableIntPDFeature and enter 33 in the textbox under Value data. Make sure Hexadecimal is checked. Click OK.
5. Open the Control Panel. Where it says Control Panel in the URL, type in Control Panel\All Control Panel Items.
6. Double Click on Mouse and Click the tab for Device Settings.
7. You should see a check box for "Disable internal pointing device when external USB pointing device is attached". Check this, click the apply button and close the window.

Personally Tested.....

 

These are the steps.

NOTE: We recommend you create a backup of Registry before changing default entries.

Step 1: Open Registry Editor. To do so, open Run command by simultaneously pressing Windows + R keys, type Regedit.exe in the field followed by enter key.

Click on the Yes button when you see the UAC prompt.

Step 2: In the Registry Editor, navigate to the following key:

HKEY_CURRENT_USER\SOFTWARE\Synaptics\SynTPEnh

Step 3: On the right-side, create a new DWORD value and rename it as DisableIntPDFeature. Finally, change its value to 33 (make sure that Hexadecimal is selected under Base section). If there is ALREADY a DWORD named DisableIntPDFeature, then CHANGE the value to Hexadecimal 33.

Step 4: Close the Registry Editor and reboot your PC to see Disable internal pointing device when external USB pointing device is connected option.

 

HKEY_LOCAL_MACHINE did not work for me i found it under HKEY_CURRENT_USER\SOFTWARE\Synaptics\SynTPEnh

 

It did work for me where as HKEY_CURRENT_USER didn't

 

Still waiting for a reply about the replacement fan prices... sigh.
Anyone want to have a guess? I thinking £30 a fan.. roughly $35-40

 

If you are waiting for MSI Support to reply, than it's no use, MSI support reply the ticket in an hour max (working days)

1. If you post a reply to MSI reply in same ticket where MSI support kind of refuse to provide you further support than you will not get the reply but

2. if they gave you email to contact someone at MSI, than you will get reply....but in a week or 2 (send a reminder email after couple of days)

If it's the first case, than that ticket has been closed...open new ticket to discuss the matter....do not add replies or new / additional info to old tickets, it's useless...

 

All good info, please allow me to add a few personal experiences myself, it might help.

It's variable based on the support people that review / answer your ticket.

If your ticket isn't closed - you will know when it is - you can add info for them to see / review, attach images / zip file with additional information to help them answer your question(s).

It's not a good idea to change the focus of a ticket thread, open a new ticket instead for a new problem.

If you think a previous ticket has some merit to be reviewed when answering your new ticket you can put that ticket # in your new ticket form too.

If you aren't getting a response, even after days, then you can close the ticket and open a new one, but don't just repost the same thing exactly. Try to improve your ticket text in some way, focus it and include more supporting info.

If you region has a phone support number you can also try to call in and mention your open ticket and ask them to read it and then ask what they think you should do - provide more info, or?

I've done this a couple of times over the years when things are dragging on. Sometimes they are just too busy to send you an update even though things are going on - it's tough to be patient, and tough to know what the right mix of bugging them vs reminding them is, it's often different each time as well.

 

@Maineiac12

Below is a picture of my fan curves, this along with good cable management and an Altoids can propping up the back. I have noticed that cables bunched up around the exhaust areas makes a difference. I put a picture of my setup at a hotel, notice the 90 degree adapters that allow me to bunch the cords for my mouse and Orbweaver behind the laptop.


\

 

Thank you sir!

Are you able to check what bios and EC firmware versions you are using? An easy way to check is to open MSI Help Center app and it is listed under system info in there.

 

MSI USA sent me one for free. I wouldn't buy one if you're covered under warranty. Keep trying to get them to send you one.

 

BIOS: E17A1IMS.106 2016/07/28
EV: 17A1EMS1.1050727201617:14:41

 

I noticed something this morning when I was working on the internet and the house was quiet. I kept hearing a ghostly low moaning noise like oooOOOooo. I thought it was a couple of stray cats that hang around here and fight sometimes. Then I put my ear closer to the CPU exhaust and heard it better. I checked Dragon Center and the CPU fan RPM was only about 1250 or so, but I had it set on Turbo from when I was playing DOOM last night. I usually run it on comfort when I'm not playing anything. I set it back to comfort and haven't heard it since.

 

I have exactly the same conditions but the noise is different. Is like a chirping sound but on and off and very quit. I can only here it when it's quite in the room and on turbo and sport. Doesn't bother me as everything else is fine.

Sent from my SM-N920V using Tapatalk

 

I think theses things get stuck sometimes, I'm not sure why but I find myself restarting several time during a day.

 

I noticed the same thing. I only had the noise on turbo and sport but switching to power options or comfort made it go away.

 

One thing I figured out today is that MSI DOES keep their old bios versions available on their server but doesn't publish the links.

If you copy the current version download link and then modify the version number you'll be able to download the old ones.

For example I copied the download link for the .108 EC firmware and change the end of the link to "17A1EMS1.105.zip" and it downloaded! I'm sure this trick will work for bios updates as well as long as you know the version number.

For those of you with CPU fan noises, give the .105 EC firmware a try and see if that fixes it for you.

 

I never had it on EC 105. Just since I went to 107. I updated the bios at the same time too but I think it's just EC that controls the fans. I'm going to redo my raid today and restore from my MSI restore instead of the windows one I used the last time. If that doesn't get my raid speed back to normal I'm going to file a ticket with support and see if they can send me the older bios and ec firmware.

 

How do you get the link? I can't see a url when I hover over the button or download?

 

I had that exact noise. I´ve posted the solution for that a few pages ago!

 

Do you mean tightening the screws? I might try that but it wasn't a problem until after the EC update.

 

I right clicked the link and copied the source. Here's the link to .105:

http://download.msi.com/archive/frm_exe/nb/17A1EMS1.105.zip

 

Yes, it was the same for me, although i had also repasted.Tighten the screws but being sure you hold the fan in the right place, making preasure against the air vents!

 

Thanks, I found the previous bios too in case I need it.

 

Excellent! I didn't test this method on bios files yet so I'm happy to know it worked. Perhaps if I get ambitious enough I can gather all the links together in a single post.

 

The previous bios for the 6RE is http://download.msi.com/bos_exe/nb/E17A1IMS.106.zip

I'm hoping that everything will work right without changing it back. Flashing bios always gives me a high butt clench pucker factor.

Okay, here I go. Hopefully I'll be able to get back later.

 

How did it go?

 

I'm still waiting. Before I could even boot all the way into windows the first time, it said it needed to download a 4gb update. The Anniversary update I assume. After it gets loaded I'll check my raid drive and see if it is getting the speed it used to. If not, then I'll back to the old bios. I'm on my 13" laptop now. Thank goodness for it.

 

90 minutes later the Anniversary update is at 26% of installation.

 

aren't we all happy we have this little notebook with i net connection still arround when it comes to troubleshooting. And I don't understand how women come to the conclusion that men can't multi task. Lmfao

Sent from my SM-N920V using Tapatalk

 

Yeah, I remember that taking forever when I did it last week.

 

CLean install wasnt faster?

 

I did a clean install. Well actually a restore from my MSI backup which didn't take long at all. I had planned on testing my raid setup before installing any updates. Now, apparently, Microsoft makes you install the anniversary update before you can even get in windows. It hasn't done that in the past. If my raid is still slower than normal, I will go back to the older bios and have to go through this all over again.

 

Just did it myself last night and it was about the same. but once it gets up about that area it will suddenly speed up.

 

Once you are at the welcome setup screen, it will ask you to connect to a network, if you skip that, then you can create a local account without having to update first

 

Well I'm back in and my Raid 0 is back to near normal.

This is what it was before at 128 stripe. https://s11.postimg.org/b14f25f1v/CD_Bench_Raid.jpg
This is what it is now at 64 stripe. https://s28.postimg.org/xp38r89od/RAID_0_MSI_Restore.jpg

I can't find the pic now but when I restored last time using my windows restore usb instead of MSI restore usb it was about 500 MB/s slower on the read.

I think I'll leave the bios alone but I'm debating going back to EC 105. I have to get the rest of all this stuff reinstalled now.

 

strange how your 128K Data Stripe Size is better than the 64K Data Stripe size

This wasn't the case usually, look at these benchmarks for example:

http://www.overclock.net/t/1535527/...ing-different-drives-vs-same-drive-benchmarks

 

Let me know if you do. I'm curious if .105 will solve the fan noise issue on its own.

 

That's what I was looking at the other day and the reason I decided to go with 64. Maybe that's why MSI recommends 128 on it's laptops. It's close enough. I'm not going through this again unless I have to.

 

how you have me confused man, almost every article I've read says 64K is the best balance between large file storage like videos and what not and small files which the OS comprises of, so 64K is the best balance. Although I've heard Intel recommends 16K for SSDs. now you show us that 128K is recommended

strange, do you see any documentation which states that MSI recommends 128K?

I'm gonna post this on OC Forums and see what they think

 

I think I'm going to right now.