I'm not trying to sound mean or anything, but I would rather not do those things. I don't know how to use the BIOS since I have never really had the need to go in there and do anything. I'll just see what MSI support says. I'm not trying to wimp out or anything, but I would rather just leave it where it is and RMA it. Besides, I've been reading around on the internet and from the few people that have had the same problem, almost all of them ended up having to do an RMA.
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The Intel ME Toolkit I was talking about doesn't seem to be available, I haven't found it yet, and after reading these slides (slide 11), it looks like Intel / vendors hide it from being found for download on purpose:
Secret of Intel Management Engine by Igor Skochinsky
http://www.slideshare.net/codeblue_jp/igor-skochinsky-enpub
Something else comes to mind after reading this, there have been reports of Windows 10 mucking with BIOS areas, and the Intel ME would be a logical choice since it deals with boot handling.
Have either of you with the Yellow! for the Intel Management Engine installed Windows 10 on that laptop?darkshade likes this. -
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mason2smart Notebook Virtuoso
darkshade likes this. -
Warranty Information
http://us.msi.com/page/warranty
"Visit MSI website for support:
MSI retains a group of customer service engineers with professional knowledge. You may post a message about the problem you encounter in MSI's Online Customer Service, and our engineers will try their best to answer your question concerning product usage immediately. Or you may look for FAQ in the website to see whether there is any solution for similar problems."
Customer Service Engineer Salaries
http://www.glassdoor.com/Salaries/customer-service-engineer-salary-SRCH_KO0,25.htm
Structure of a Help Desk Service - 3 Tier / 2 Tier
http://it.toolbox.com/blogs/enterprise-solutions/structure-of-a-help-desk-service-33139
"The third tier is comprised of experts that advise and may solve very difficult systems problems, but primarily the burden of response rests with the second-level help technical support."Last edited: Oct 20, 2015mason2smart likes this. -
so far so good, only one crash after windows update, prob issue with the boot but otherwise im pretty stable with no random crashes during use. If this keeps up for a week then im going to put the issue to bed before contacting seller. So far it seems MEI is something my motherboard can live without (thank god) but i will keep updating here in the meantime. i figure im so far into the warranty waiting another week cant hurt.
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It's not a big deal, work with MSI to fix, you will be surprised how quick it's over and you have all devices working.darkshade likes this. -
Stupid question here, but I wanted to educate myself
What does RMA stand for? -
Kevin@GenTechPC Company Representative
I don't really know who made the term but it means an authorized number is required before returning a merchandise back to its vendor. -
All mean about the same thing in different contexts - you are contacting the supplier (internal / external) about a problem with the material / merchandise and wish to return it for replacement, repair, or refund / credit, and you are requesting authorization / confirmation / notice to make them aware of the return shipment and authorize it with a Return Authorization confirmation ticket / number / case number.
You can Google about definitions online easily.
define RMA
Or google and search as a question like this:
What is RMA?
how do I RMA?
Wikipedia is a good first source to check as well, and they have a search plugin to make it more convenient in the browser (firefox).
Wikipedia search for RMA:
https://en.wikipedia.org/w/index.php?search=rma&title=Special:Search&fulltext=Search
This time it was a ways down the list
https://en.wikipedia.org/wiki/Return_merchandise_authorization
Definition - What does Return Material Authorization (RMA) mean?
https://www.techopedia.com/definition/12246/return-material-authorization-rma
Example: MSI End User RMA Request Form
https://service.msicomputer.com/msi_user/support/rma_form.aspxLast edited: Oct 21, 2015darkshade and mason2smart like this. -
you guys will get a kick outta this: i seem to have lost nahmic software during the 8.1 reinstall and i cant seem to find the software online. Its not really that big of a deal methinks to bother looking into what a firmwire update entails tbh but its strange that you cant just download the software somewhere
i was wondering why my system sounded great regardless of gaming or watching lol -
Last edited: Oct 21, 2015darkshade likes this.
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mason2smart Notebook Virtuoso
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I wonder if any of you GT 80 owners have paid attention to the usage of the two fans on your laptop.
Of late, I have noticed that even when the GPUs are turned off and when I am not running any applications, fan 2 switches on and off intermittently - every few minutes. I monitored the CPU temperatures and of course they reduce marginally when fan 2 is switched on. Fan 1 is running non-stop as you would imagine.
I do not see the CPU temperatures increase in fan 2's absence - which is why I am not sure why there is such a pattern of fan 2 switching on and off at regular intervals even when there is no extra load on the CPU.
FYI - ambient temperature is 70F or slightly less.
Any input would be much appreciated! Thank you.darkshade likes this. -
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Midou likes this.
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So, ive been talking to MSI support and they say to try backing up my data and doing a factory reset. Any idea if that would actually fix the problem? I'm one of the people with the IMEI (Intel management engine interface) problem.
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ole!!! likes this.
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Best of luck man, hopefully we can find the solution to such issues. -
anyway thanks for the quick response, msi gt80 will likely be my next machine so far specs looking pretty good, just waiting for some 6820HK result to see if theres any TDP restriction.mason2smart likes this. -
I am debating if I should keep my titan or sell it to change for a new model, but I am actually very happy with my current GT80. So it feels like too much of a hassle just to get a faster CPU which in my case, I don't use that much except for gaming.mason2smart and hmscott like this. -
Prostar Computer Company Representative
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So i'm back, and the system reset didn't work. The problem is still there and i'll likely end up doing an RMA.
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Good to know my temps aren't abnormal.
Thanks!hmscott likes this. -
They may ask for a BIOS install, to clear the Intel ME BIOS firmware included with the MSI BIOS, and may ask for an EC install as well.
The MSI Support requests may fix it and keep you from needing an RMA.
After you backup your data and have a fresh restore on the laptop, you are safe to send in your laptop for RMA, preserving your personal data outside the laptop -
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mason2smart Notebook Virtuoso
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So the new GT80 will support the m.2 PCIe (M keyed) modules that are 3-4 times as fast as the mSata ones?
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mason2smart Notebook Virtuoso
Not sure when the Samsung 950 Pro's will be released though... And not sure about heat output either...hoofhearted likes this. -
WhatsThePoint Notebook Virtuoso
Killer Performance Suite 1.1.57.1617 BETA
http://forum.notebookreview.com/threads/killer-performance-suite-1-1-57-1617-beta.783051/
NEW FEATURES - 1.1.57.1617
Killer Network Manager/Killer Service:
- Added Speed Test/Bandwidth Estimator tool. This tool will estimate your available network speed and fill in the Upload and Download values in the Killer Network Manager's Settings page automatically upon running. To do this, go to the Settings page and select 'Update Speed'.
- Lightning bolt icon is shown in the bottom right of application if you have not set the network bandwidth on a particular network connection. You can see the message by hovering over the lightning bolt icon. Clicking on the icon will take you too the Settings page so you can resolve the warning.
- Added loading/splash screen. If you close Killer Network Manager and then open it from desktop icon, Splash screen is displayed to help program load resources before displaying. This increases Killer Network Manager responsiveness some.
- Added Application 'PIN' feature to Network Manager Applications page. You can now pin one or multiple applications to the top of the Applications page for easy monitoring.
- Applications page now has Sort arrows to help indicate sort order.
- New strings are NOT translated. Bandwidth messages and new buttons are in English only at this time.
- PIN feature is not persistent. If you reboot or otherwise leave the Killer Network Manager page, pinned applications will no longer be pinned.
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mason2smart Notebook Virtuoso
All about the new GT80S
https://forum-en.msi.com/index.php?PHPSESSID=7s89gsgsr01fjo2ec879svhni0&topic=261866.0
AND MSI ranks fourth best laptop manufacturer
https://forum-en.msi.com/index.php?PHPSESSID=7s89gsgsr01fjo2ec879svhni0&topic=254347.0 -
however at current time it seems only Z170 chipset support PCIE raid 0 via PCH, so that means MSI will have to have a raid card type of hardware raid connect through PCIE via PCH, then manually raid the two PCIE SSDs in raid 0 which is sitll fast, but won't have write cache enabled, what a disappointment. UNLESS mobile chipset also support pcie raid 0 with NVMe protocol.
further more, it seems in raid 0 some performance drop over single drive.. makes little sense.
a lot of laptops are locked down especially in bios, and most of these are compared at stock settings which is kind of pointless for an overclocking laptop. -
The release this year is really a turning point, a few of us expressed worry that the desktop replacement development world would not deliver going forward but its shaping into one of the strongest. Alienware is delivering finally, MSI with the GT80S revision and the Clevo 870dm madness, all are sticking to what they know and do best while giving us choices and creating manufacture competition. Enjoy it while it lasts.
Sent from my SM-G925T using Tapatalkhmscott and mason2smart like this. -
So I reinstalled Windows 8.1 yesterday, and I realized the upgrade to Windows 10 logo is gone! Can anyone help me with this?
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mason2smart Notebook Virtuoso
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mason2smart Notebook Virtuoso
"The number of NVMe capable notebooks is very small but eventually the 950 Pro will work as an upgrade to lower quality m.2 SSDs shipping in OEM systems." -
***The Official MSI GT80 Titan Owner's Lounge***
Discussion in 'MSI Reviews & Owners' Lounges' started by -=$tR|k3r=-, Jan 13, 2015.