***The Official MSI GT80 Titan Owner's Lounge***

Yes i know, already done, cpu 85c gpu 83c

 

During the last few weeks, my GT 80 has started to freeze at random times - no blue screen just freeze. I have to use the power button to switch off and restart.

This has become more often during the recent few days and I am concerned.

Anyone else experiencing this? I haven't upgraded to Win 10 yet and haven't installed any new softwares/drivers for the laptop to act like this as a result of.

Any help would be much appreciated. Thank you!

NOTE: I don't think this is a heat issue. I have monitored the temps and they are NOT abnormally high. I just woke up and my cold laptop froze 4 times in 5 minutes.

 

Check if you have a driver auto updated by windows,
Nvdia driver, network drivers, numpad, ...

 

Did you recover from those freezes or where each one a hard crash? What drivers for nvidia are you using?

 

Thank you very much for replying.

When you say recover from freeze - do you mean if the computer remembered the state before restart? If so, applications such as chrome did remember the state before freeze/restart, and asked me if I would like to restore previous session.

I haven't used Windows in ages before I got the MSI. I remember that in previous versions of Windows, it used to ask me if I would like to repair at startup - before I even login. In Win 8.1 I have never noticed that happen. Regardless of whether the system has been properly restarted or if it has been abruptly restarted - Windows never reacts differently at startup. Is this normal?

I just did a rollback to the previous version of nvidia driver on my system. Before rollback, I remember that the release date of the driver is 10/2/15 - but I forgot to record the version number. After rollback, I now have 353.30, release date 6/22/15.

I haven't monitored yet extensive use of non-GPU mode (integrated graphics) to confirm if nvidia driver is the culprit.

 

Some types of crashes do not make windows attempt any repairs. I have had them a lot of times when playing the overclocking game haha, and I have had no data loss or anything. Freezes usually mean instability (like overclocks, undervolts, drivers etc), but I was asking about the nvidia drivers because any driver release after 353.62, for me, has cause freezing, hiccups and hard crash/reboots for me.

Since Gt80 does not use optimus, the iGPU is dead sleep unless you boot directly to iGPU mode. Are you on normal nvidia gpus or in iGPU? How are your drivers and BIOS? maybe upating to the latest might help, same as software.

 

Thank you! I think the nvidia driver I had before rollback would be something after the 353.62 release. So it is possible that the driver was causing the freezes.

I clearly remember that the freezes during the last few days occurred when I was using nvidia GPUs. However, I have never had a freeze/crash when I am in a game.

You are right about the GPUs. I would like to use iGPU (integrated graphics) for extensive time periods and see if the system freezes. If it does NOT, then may be nvidia driver is the cause for the freezes.

BTW - I have never updated the BIOS. I got this machine in March 2015. I have NOT regularly updated drivers other the nvidia driver - unless Windows updates those drivers on its own.

When you say other drivers, are there specific drivers that I should consider updating on a regular basis?

 

Oh, for the drivers and things like that, I just mention it because until recently, MSI has finally released windows 10 drivers for our machines, as well as two new BIOS and EC firmware. Since i have that issue with nvidia drivers, I have been updating everything and researching to see what can fix our usage of the latest drivers. The curious thing is that not everyone is affected, but some GT80 users do experience the exact same hiccups and freezes, with the same driver releases.

It's such an odd thing.

Try the nvidia drivers and see if that helps. Another thing you can try in case you use the latest drivers, I have found that if you boot your machine, and instead of logging into windows, you immediately restart, you have a high chance of not crashing at all, and use the pc normally. It is a hassle and a small work around until I find what is causing such instability.

 

Ah, I think you mean the recent drivers from the MSI website. I will check MSI's website to see if they have any new drivers for Win 8.1. I did NOT upgrade to Win 10 yet as I read about some issues with drivers on Win 10. I will probably wait for a few more months.

If the same drivers cause issues in some laptops and do not in others, then I can only think that the problems are due to some other drivers/softwares OR due to some underlying hardware. It is definitely strange, I agree.

I will report if I don't see the freezes with the older nvidia driver. I will also try the restarting technique you suggest. Please drop me a message if you find something new/interesting about this issue!

Thank you very much!

 

Do you also experience freezes after waking from sleep and hibernate? Should I just limit myself to only shutting down at end of the day and using that temporary fix only once a day to minimize stress on the machine? If only all my games would function on sli with windows 10 drivers, there would be no need to keep up to date with game ready drivers.

 

Of course I will let you know and post in the forums if I stop experiencing issues with nvidia drivers I also have it posted over MSI forums so I know a wealth of other users also experience it. I hope we find the culprit!

I don't use sleep or hibernate a tall so I wouldn't know. Since i boot up fast thanks to SSDs and power off fast too, I always shutdown. The temporary fix only works if you are currently experiencing issues with nvidia drivers and I haven't tested if it's affected by sleep issue. If you are not currently experiencing issues with drivers that cause freezes and hard crashes, then I don't think you should worry. I have used my laptop for several days in a row without turning it off and everywthing works.

As for windows 10... If you have windows 8.1, I don't think you will gain much from it. I didn't but then again I can do whatever I did in 8.1, but with 10 so that's why I haven't gone back. Since MSI now did put win10 drivers, I think I will stick with 10 and fight any issue head on. But to be honest, I was quite happy with windows 8.1.

SLI working depends on nvidia and the game's updates. Hopefully we find the cause of nvidia drivers crashing, so that we can update to the latest, but so far I have had no issues playing any game and if I do need a particular driver to play, I can do the workaround by restarting, while we find a solution.

 

Try disabling fast startup in windows power options.

 

Good instinct, I was just going to suggest chkdsk the C volume. Windows has gotten bad at noticing disk integrity issues, and even when I request a check disk it says no need, but when I force it the check reveals a repair is required - I always manually check whenever boot back from a crash or a forced power off.

A symptom of a corrupt disk is freezing - when it hits that bad part of the disk

In file explorer, right click on the C partition, select properties, click on the 2nd tab - Tools, click Check (error checking), click Scan Drive or Repair Drive, when it comes back for Repair Disk - click restart and check now.

It may take a couple of reboots before it completes and checks clean automatically.

If this fails, which it did for me recently from a simple crash while Intel Rapid Storage was set to "write back cache", you will need to boot on a Windows install boot disk - USB 3.0 or DVD, and click through till you get to Repair Disk, and hope that does it

Create installation media for Windows 8.1
http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

Please let us know how it works out.

Which model GT80 do you have? I have a GT80 SLI-263 running Windows 8.1, with all drivers, EC/BIOS updated, and don't have freezes or problems using 358.91, or any of the drivers before that. For some reason some are having problems, we haven't figured out what is causing it yet.

The only thing I might be doing differently is I uninstall and disable services I don't use. And, I don't update patches from Microsoft known to have Win 10 update and telemetry. I do it manually and have used Destroy Windows Spying which does all these things automatically - it's updated on it's site for download weekly (more or less).

Destroy Windows Spying - for Windows 7,8,10
http://dws.wzor.net/

 

I cannot find it. Can you please tell where exactly to look?

 

One other issue. When I shut down, I noticed that it takes quite a long time to actually switch off completely. That is, after clicking shut down, the screen switches off, but the CPU, fans, and keyboard lights are still on (I can hear the fans revving) - for around 10-20 ... sometimes >30 seconds.

This is definitely something weird that I thought I would seek advice for. Please let me know if you have seen this and/or how to approach this situation.

Thank you!

 

The quickest way to stop Fast Startup is to disable Hibernation, this also helps with startup/shutdown issues. Since you always shutdown, and don't use sleep this is a good option for you.

In a Windows cmd shell started As Administrator:

powercfg /h off

That will unconfigure Hibernation, remove the large hidden hiberfil.sys file on your C drive, and disable Fast Startup.

To see the Fast Start up settings, go to Power Control Panel, click the see hidden options in setting what buttons do, and you will see the Sleep option left after disabling Hibernation. If you look before hand, you will see the Fast Startup option.

I really do suggest disabling Hibernation as the overall fix.

 

I have the GT80 SLI-001 with the i-4720 HQ - see my signature for details.

I checked C: for errors and found none. Do you think it may be better if I ran chkdsk without actually logging on to Windows (i.e. using cmd prompt bypassing login) as some OS files may be locked or under use? If you have any other suggestions to rule out disk-related issues, please let me know.

I also ran: powercfg /h off to disable hibernation.

Thank you very much!

 

If the check for errors Scan Disk came up clean, you are ok. If it finds an error, it asks you to click Repair Disk, and since it is the boot drive it comes right back after finding open files and asks if you want to run the Repair at the next boot, and offers to restart and Repair now.

I hope disabling Hibernation solves the bugs

If not, check your BIOS/EC and driver versions.

Maybe run Destroy Windows Spying, as it uninstalls a number of recent patches that people are complaining messed up their browsing, network throughput, and was solved by removing them. It's easier to let DWS do it for you. Link in previous post.

One of the options checked by default is to disable Windows Update, you can uncheck it, it's in the first tab list. If you forget, you can reenable Windows Update by enabling and starting the Windows Update in Services.

Have fun

 

I will check DWS. Thank you again! Yeah, hopefully I can identify the cause of freezing. Will keep you all posted.

I was wondering if you can look at my post above that talks about relatively long shut down times and give your opinion. Thanks!

 

Previous extended shutdown issues, more than normal time, was from hung Bluetooth drivers, or a USB device, or Fast Startup / Hibernate.

If it is still happening after disabling Hibernate, try disconnecting all USB devices - flash drivers, mice, etc, then disable Wifi and BT - run on Ethernet, and see if that helps.

It might be an application that is caching lots of stuff while running that takes a long time at shutdown to close.

Disable as many startup items as you can. I disable all but Synaptics Pointing Device, Classic Start Menu, Antivirus/firewall, 10 items disabled.

Here are the 3 newest patches that have caused issues, try uninstalling:
KB3088195 - keylogger (on kernel)
KB3042058 - winlogon spying
KB3093983 - ie spying

Post #1of this thread has the complete list, and other items to do to disable telemetry load, and Windows 10 forced upgrades:

Updates to hide to prevent Windows 10 Upgrade / Disable Telemetry
http://forum.notebookreview.com/thr...-windows-10-upgrade-disable-telemetry.780476/

Let us know what you find

 

Hi guys, my BIOS version is E1812IMS.117, do I need to update it?

 

For how is annoying by the noise under games like me, i downclock my cpu with XTU to 2.7 (27x , 24x), now on witcher 3 maxed, 60fps stable , and no noises
very happy

 

Bios E1812IMS.119

http://www.msi.com/product/notebook/support/GT80-2QE-Titan-SLI-4.html#down-bios

 

Its old, no?

 

Only update bios if it fixes something that is bothering you or if its a serious issue. That's what BIOS updates tend to fix.

Also, I noticed Midou that my windows also takes between 5 to 10 secs to shutdown, despite already having the screen off.

And finally, the latest windows update killed of Sound blaster 2 for good, and since that thing will never be updated for windows 10 because creative doesn't care about it, I had to go full nahimic this time. It's better than nothing, though I still prefer the sound quality of sound blaster 2.

Without nahimic or sound blaster, the actual sound output of the machine is very poor.

 

Thank you very much!

I did notice that the shut down times have decreased - AFTER turning off hiberanation. It used to take around 30 seconds before and now around 5-10 seconds - which is similar to the time ryzeki has reported above. I will monitor the times and get back if I find anything new.

 

Just throwing this out for anyone who wants to update BIOS, drivers, software, etc - I am generally a firm believer of "don't fix if ain't broken." Mind you, I am NOT advocating that you should never update/upgrade software.

I just think one should have a clear objective in mind before installing/updating anything- so that IF there is an issue, it can be systematically debugged. We can then either fix the issue OR fall back on the previous working option.

Installing/updating one too many things can only lead to confusion. It would be best to thoroughly check if an update/upgrade is serving its purpose before moving on to something else.

 

Did you have to provide a photo copy of your credit card when you ordered from Xotic PC?

 

Hey Guys. My GT80s Titan was missing the metal gaming keys. MSI is sending me a replacement set. They are made in Red or Gold.

MSI only has the Gold versions available.

Does anyone have a set of the Red Metal Gaming Keys they would be willing to sell or trade to me?

Thanks in advance!

 

To be fair, if you stick with Fast Startup long term, things eventually settle down and it does help just a bit, when you stop making any install/uninstall changes.

Where it drops the ball completely is at first, when you are loading lots of software and rebooting all the time, it completely slows things down by trying to optimize all the stuff you just installed for the next boot.

With an SSD boot Fast Startup isn't really needed, but if you have an HDD boot, you could complete all your installs, optimizations, *changes*, and then turn it back on. The first few reboots will be slow shutdowns, but eventually it will have optimized and slightly improve startups.

But, even so, if you are done making changes, Windows itself will weekly make installs / uninstalls / changes with every patch / update. So you really can't win with Fast Startup turned on.

Fast Startup is a victim of it's own features

 

This is a good rule of thumb moving forward after setting up new hardware, or a new operating system.

Once you have stability, hang on to it for dear life

Once I got stable drivers and MS patches, I stopped updates for quite a while. I only opened them up with new hardware releases and Windows 10, along with features for new hardware/release OEM's often sneak in new features of interest for their installers that support Win 7/8/10, so it's worth taking a look.

As far as EC / BIOS, I stop at the ones that apply to my laptop. If I had a Haswell based laptop I would have stopped updating a while back. But, even so, there are possibly useful updates for Haswell as well - I haven't paid specific attention - and since BIOS/EC updates stack (all previous updates are in the latest + new update), we all may benefit by running the latest BIOS/EC.

Except for Skylake, it looks like they have a new 1814 series (we had 1812 before this), so BIOS/EC updates for Skylake GT80S's won't apply to us.

The last EC / BIOS updates with Broadwell mentioned needed to be tried, and as it turns out they improved stability at the highend of my OC's, so I could run 4x 42x, still not what I would consider perfectly, but much better.

For now the Skylake hardware updates will continue getting must try/have updates, including BIOS/EC. I am hoping 6820HK performance / OC top end will extend with future updates.

Windows 10 and it's updates can take a long walk off a short pier

 

Honestly, I haven't done any major software-related changes to the system since the first few weeks or so after I bought the laptop. I am not quite sure what is making the system to wait for 30 seconds or so before it shuts down considering the SSD, etc - when hibernation is turned on. The laptop boots up in a matter of seconds.

 

I have the red keys, but i think the gold are better, mines are just red not so specials, lol

 

I didn't know that MSI gives Red gaming keys. I got Gold keys.

I used the gold keys for a while and didn't like them. They are much heavier than the normal ones and they don't come up after a tap as fast as the normal keys do. If you are playing a game, this can get frustrating. Moreover, the entire feel is different and needs getting used to.

 

The red metal keys block out all the backlight, I prefer the normal keys w/backlight over the red metal.

 

all the keys were gold?

 

Mine are red metal

 

Picture????

 

The red one also are not lighted.

 

right, like these. No light, done in metal.

 

Does anyone know if any AAA games run well at 4k on this system? If so can you list it out?
(to feed my curiosity, least till my pc gets delivered next month)

 

AAA?

 

All 4 keys - as in the W, S, A, D, and MSI keys - I received are gold.

One other thing about these keys is that they just don't go as deep as the normal keys when pressed. This definitely needs getting used to if you have already trained your finger muscles to press keys at certain intervals in games.

 

Niiice... like the red ones better!

 

What about the fifth key the dragon one?

 

Yes its dragon for Esp key,

 

Hey guys! Look what I found!

http://www.gentechpc.com/system_dept.asp?dept_id=SD-046
http://www.gentechpc.com/config.asp?config_id=MSI-GT80-072

It hurts but i still want it!

 

Also, is it just me or did the stock GT80 SLI-253 get a $200 price drop?

http://www.xoticpc.com/msi-gt80-titan-sli253-p-8270.html?wconfigure=yes

 

Hey, right on the money, $4599

MSI GT80S Titan-072 SLI GTX980 Desktop GPU
http://www.gentechpc.com/showpages.asp?pid=1565

Glad to hear it is a reasonable price... now we need someone to post reviews / benchmark results

Going to check for GenTech PC reviews... posted yet?

 

Wonder when they will actually be available.

I hear cpu bins are locked on all skylake hq chips too and this shows the 6920hq not the 6820hk. Bummer

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