[Official] Questions for the MSI Rep!

Maybe in US EU is dominated by 023/24

Hopefuly it would be the same in EU

Cheers for info

 

Hey, it's the same price of the GT 60 actually. Why do you prefer something bigger ?

 

Happy to help! Not sure about EU availability, but most resellers that frequent this forum do ship internationally.

 

I'm gonna use it for gaming, so larger screen is easier on the eyes. It will be heavier but I am a pretty big guy so I will be fine.

 

Do you ship to UE? What abt laptop "survibilty" in such long (btw. how long?) journey?
Also if so, what about taxes? Can i simply make a config on ur site, transfer you bucks and lay back w8ing for package from US?

 

Hi Geno,

Could you tell me if the GT72 Dominator Pro 2QE (more specifically the -211) can output to a 120 Hz external screen? Thanks!

edit: nvm, I received an answer from Meaker!

 

Ignore 10chars

 

Hi,

Quick question . Will the GS60 get the GTX980M? What about the GT60?

Thanks!

 

It wont. 980m is too hot for slim gs60, it would most likely keep throtling all the time/temps would be unbearable for user

 

Quick question about the GT60 and every MSI in general I guess.

Can I remove the stickers on the keyboard? I notice that it's very polluted...

If I open the laptop to clean the fans or anything, would I void the warranty?

 

I don't know if this is an appropriate question for Geno. Will you offer 4k panels in your laptops anytime soon?

 

I bought the GT60 with the 870m about 2 months ago, can I send it to MSI and have them put in a 970m if i were to pay extra? Or are the motherboards not compatible? And If it is possible, any idea the cost from the 870 to 970m

 

Xotic charges $200 for this upgrade

 

Where on the site can i request that?

 

Well, if you try to buy any sager, you will notice that they charge exactly $227,00 for the 970m, so I assume that will be the price

 

Hey Matolati,

I sent you a PM regarding your question, but i will answer here as well just in case other people were wondering.

Yes, you are most definitely allowed to remove the stickers on the keyboard! no problem here.

If you open up to clean your laptop, as long as you do not cause any damages or issues yourself, the warranty will not be voided.

NDA, Please see rules holytoledo

Unfortunately, we cannot upgrade the GPU for you, as we do not offer this type of service.

 

Unfortunately we do not offer this service on MSI computers, it is just on select Sager models which support it as Sager does the upgrade directly.

 

Do you know if the 870m models will be able to support the 970m if we do a DIY upgrade? And will MSI eventually sell upgrade kits for it?

 

After seeing this, I can understand Ultimatim's concern. I now expect many will ask his question..... over, and over, and over again, LOL!

GT60 2QD Dominator (GTX 970M)

 

The GT60 models have never officially supported upgrading the GPU but we have read of users upgrading previous models. That would be something the community would have to help with. MSI has not offered upgrade kits before, the cards used in those upgrades were source on places like eBay. I have not heard of anyone upgrading from a 870M to a 970M as of yet.

 

Hi everyone,

Please can someone tell me if it is easy to add memory on a MSI CX61 2PC ?

Many thanks in advance.

 

There are 2 RAM slots, each slot can handle up to 8GB of DDR3L (1.35 volts) SODIMM memory.

 

Thanks.
Are they easy to access ? Not hidden by some component ?

 

@ Welcome to the site.

I do have a question for you about the GT72. The SATA Ports for the 1TB drive and Rom Drive is it SATAII or SATAIII looking into getting this bad boy myself on the saving up part now. Its to replace my aging barebone MS-16F2 which has been upgraded to its limit in terms of GPU.

 

The notebooks have been very easy to work on, I have had two GT60s and another 13" model

 

Any idea when IPS gtx980m laptops are coming to australia? theo nly option we have atm is the dominator gt72

 

HM87 chipset has 4x SATA III ports which are designated to M.2 connectivity therefore the rest are SATA II ports.
http://ark.intel.com/products/75528/Intel-DH82HM87-PCH

 

Hi everyone. I have a question

If I buy the new MSI GS60 GhostPro-064 from an US online store, am I covered by MSI warranty?
I'm Italian, and in Europe the -064 model isn't available (yet).

I have not understood really well how the worldwide warranty works.

Thanks in advance.

 

You will be covered by MSI's 1-year limited global warranty.
Supposedly, you buy MSI product locally so there's a regional warranty for Italy, and when you travel to a different place and the system breaks down, this is the time you use global warranty service.
Global warranty is intended for users who travel around.

You can check out more warranty details from the US-region below.
MSI Notebook Official Website

 

How can I get me and MSI 17" dragon laptop bookbag? Can't find one anywhere.

 

Hi, I was wondering if someone can help me with this question I have.

I plan to buy a GT72 Dominator Pro with a 980m. And I was searching to see if the GT72 would enable SLI if I plan to buy another 980m in a possible near future, but it seems it doesn't.

So I was wondering, is there no way to have a 980m SLI in the GT72?

Thanks in advance.

 

Hi Geno,

Here is my issue: http://forum.notebookreview.com/msi/763539-gs60-ghost-pro-3k-aptio-setup-utility-loop-now-black-screen-startup.html Can you please PM me about this as I'd like to discuss some specifics with regard to my individual situation while also addressing the thread for those out there who might have the same questions? Thanks in advance!

 

Currently, MSI has no SLI capable notebooks.

 

There is not a slot for a second GPU in the GT72 models.

 

Hi Geno,

I have one more question for you: in the MSI RMA instructions email I got it says "Please do not ship RMA with its original carton box if you wish to keep it." Does this mean the generic cardboard shipping box or the laptop box?

Thanks!

 

Hi, no sure if thats the right place for such question but i will try anyways

Wierd problem occurred with my gs60 2QE msi dragon center - i lost the possibility of changing SHIFT settings (3icons dissapeared, only buttons for windows key and high performance left in this tab).

Im also unable to change it via FT keyboard shortcut.
I tried to google it but looking for anything with shift+problem or so its a nightmare :/

And yes, i did reinstall the msi dragon centre - nothing changed :/

 

Somehow stupid win8.1 decided to swich the default boot mode from normal start to selective start (a lot of services was turn off by default and that was the reason for SHIFT mode not working).

Answering myself so any1 with same problem could find the solution

 

I have a question I have a gt70 214us I want to upgrade from the gtx 675 4gig that's in it to either a GeForce gtx 880m 8gig model or 980m 8 gig version. I want to know if they will work in my laptop. If so could someone give me some info on getting one of those cards direct from msi?

 

MSI does not sell separate notebook GPU upgrades direct to consumers. They will be doing it for the GT72 soon though - but that won't help you. Your best bet if you do want to upgrade is to ask one of the notebook customizer reps here what they would recommend and if they would sell it separate, since you will need one that fits appropriately physically (cooling and form)... Just note that they are not cheap at all

 

This means the original laptop box (the one with all the nice graphics on it)

 

Gotcha. Thanks again, Geno!

 

Hi.

I have a question regarding GT72 2QD-233UK model. This particular model does not come with any SSD, but none of the retailer have detail on whether or not it come with the m.2 SSD adapter installed. What's the official words about this matter?

Regards.

 

Hey Delfang,

I have to check with HQ on this one, as we dont have UK models here. Ill let you know once i find out!

 

This model is 2x standard SATA 3 (6.0Gbps) only without M.2 adapter.

 

Is there a way to retrofit a m.2 adapter in? Are the parts for sale?

Regards.

 

Don't carry too much hope since it's still a very new product.

 

Can you confirm which model for Australia will have the Ips panels please

 

Hi, just a quick question for you, Geno!
What is in the secondary drive bay of the
GT72 2QD-288XPL ?
I mean, does this laptop have the RAID daughterboard or do I have to add it to install a SSD? Also, the SSD has to to be of the M.2 type?

 

If I may add to this:
Are the they going to release a base 980M GT72 with IPS worldwide.
I hope it's not for certain regions only.( USA please! )
I will be more than happy to wait for a base model with IPS screen.

 

PLEASE HELP.
ISSUE WITH THE CPU FAN.
I just bought MSI GS60 2PC (GHOST). Basically the CPU FAN (Right side) is constantly ON. I bought this as a MAC substitute for taking it to lectures, but with this noise I can't. Like it's not terribly bad, if u r watching a film it's fine, but if u r sitting in an auditorium then it's too loud. The thing is that it's CONSTANTLY ON (CPU FAN), even if I'm just browsing internet. Whenever I'm opening a program it sounds like a mini jet engine.
So are they meant to be like this (in this case it's going back to the shop), or it's just this particular faulty fan.
Coz I LOVE IT, but this sound makes it USELESS.
THANX