\/\/\/\/\/\- The Official MSI GT60-2OD Owner's Lounge -/\/\/\/\/\/

this is the thing i'm afraid of? so if what you are stating is correct, re-pasting the CPU, the GPU will have to be removed. i'm going to have to question xotic pc if they know of this because if they didn't repast the GPU when they did the CPU, would have have caused any damages to the GPU inadvertently?

 

I am sure Xotic knows of this and they properly pasted the GPU. Unless they have a particular/magical method of only pasting the CPU on these new laptops... I don't think you have to worry about that. I may be a little bit late to the party but when did you experience these failures? If for some reason they repasted the CPU and forgot to paste the GPU, you would only have high temps on the GPU instead of actually going dead immediately.

Just to clarify, you don't actually remove the physical GPU, only its heatsink, in order to remove the CPU heatsink to be able to repaste.

At any rate, contact your reseller to get it fixed.

 

Instead of going back and forth in finding out what caused this, call xoticpc since you are in US and finalize everything on the phone. They are smart enough and they know your GPU is out and you have to send the machine back for the GPU replacement. By waiting and trying some other things and having different opinions does not solve your problem, unfortunately. Repasting the CPU without doing the same to the GPU may not affect it by that much, you only notice increase in the temperature by max 10 degrees if the GPU was lifted and put back the same way with the same old paste.

According to my believe, that should not be a problem knowing that the machine has an auto shutdown system when your devices exceed certain temperatures. So, yeah, call them and ship it back for a replacement either of the unit (knowing that it is only 3 weeks old) or the GPU, don't waste more time. All of them, including GentechPC are nice hard working people just like us, so be courteous and explain your problem, I am sure you will be taken care of. Best of luck!

 

Like Ryzeki mentioned, GPU and CPU doesn't need to be remove when applying thermal paste, only the heatsink.

Most likely the GPU is dead so the mainboard won't even detected even the card is installed.

 

Anyone else have this low speed fan cycling type noise? as if the fan is doing on and off really quite? hmmm....hmmmm....hmmmm its really annoying. Its only really doing it at idle. Apart from that i like the notebook Heat and fan noise the down side.

 

Yes we do see the low speed noise on the new NSTech fan MSI use.

 

Ok and the solution was another brand of fan. I used the thread search but it fails to find anything. Anyone got info on the fan fix.

On a good note. My 3dmark score with 135+ core clock and 400+ memory. Core can be pushed higher of course, if use an unlocked vbios.

NVIDIA GeForce GTX 780M video card benchmark result - Intel Core i7-4700MQ,Micro-Star International Co., Ltd. MS-16F4

Edit: I'm pushing the 780M card hard running my external monitor 2560 x 1440p in all games. Its handling it very well indeed. Max temps on the GPU are 89 with non turbo jet fan mode. No issues either with HDMI running at that res. With my Desktop 570 GTX I had to create a custom res in order to get it to work otherwise it only wanted to display 1080p.


To those thinking if this is a good laptop or not, I can say if you dont mind some fan noise or heat its the a great all arounder. If your after a 15" laptop.

I would say if you don't need the best GPU and games in ultra settings, settle for the 770M version that should run alot cooler. And save yourself some $$$.

 

Hmm, my wireless card somehow doesn't want to connect anymore. Just gives me some weird errors like invalid password or just it can't connect. Tried several drivers and all; other computers around the house work fine.

Any ideas?

UPDATE::
Looks like its defective, external wifi usb adapter works fine.

 

So I shipped the laptop back last night. I've also spoken with xotic PC. It looks like I will have wait probably 2-3 weeks for my exchange unit.

They need to receive my laptop first before they do anything. And to get my unit, I would have a place a new order and reference my RMA number in the comment section. This whole process is a hassle. I can't believe they can't just ship me out a New one ASAP.

 

I felt you guys might be interested in THIS POST from Bokeh. (Tom's Hardware Reviewer)

Enjoy!

 

Curious, anybody know how the "Super-charger" works for charging mobile devices through USB? I have the app installed, and it says it's running, but I can't find any indication of actual usage. Apparently from my research it bumps the USB output power to 1.5A instead of .5A.... which for my Note 2 would be great, as at .5A it takes forever to charge. Is it a particular port I need to be using? From google searches some people talk about an icon in the taskbar that indicates it's current state at least in older versions, but I don't have any visual clues. My previous notebook (Asus)also had this feature, and it came in quite handy... would like to figure out the MSI version here.

Also, my Bluetooth randomly stopped working and would not start back up regardless of restart/power down etc (I use a Bluetooth Razer Orochi). It was also then disabled in the device manager and windows could not re-enable. I uninstalled stock driver and got the latest Killer suite from the web, and all seems to be working. Not sure why or what happened.

 

I have had the same exact issue with the Killer Bluetooth card . Many have complained about that card and the issues with Bluetooth so not to my surprise i have ran into all of the issues including exactly what you mentioned about being disabled and then not being able to turn it back on till i removed/reinstalled the driver.

One of the USB ports and i am not sure which one should be the 1.5a port. It is like that on all machines i have seen advertised with that feature.

 

Hi guys I just received my gt60 a week ago, amazing laptop way better than my old mac XD, just one question I'm having some problems trying to update the drivers for the 780m mine came with the 311.70.
any tips on how to do that?

thanks and greeting from Paraguay

 

Super Charger: Go to the install directory. Open up Super-Charger.ini
Scroll down, and look for " [Fastter_CHARGING_LIST] "
on that list, you should see various devices already listed. If you have a new device and you know that it is capable of charger faster /w higher amps,
then plug that device into the USB port. Next, go to device manager, and find your device which you've plugged in. If windows has recognized it, then it should show up. Right click n that device, identify the hardware id or device id. Once you have this, you need to add it on that list. By default, the last entry should be:

6=Vid_05ac&Pid_12A6;Apple New iPad Wifi+4g

You can add a new line like this

7=Vid_xxx&Pid_xxxx;MyNewGadget (or whatever)

********************************************************************

Regarding bluetooth (also wifi in certain cases), it has to do with how Windows 7 or 8 deals with bluetooth devices when using generic drivers. The default setting is for windows to turn it off to save power.

Go to Device manager, under bluetooth , right click on " Generic Bluetooth Adapter" or whatever the name is (if you have the proper driver for it). On the Power Management tab, be sure the " Allow the computer to turn off this device to save power " is UNCHECKED. That should solve it.

Also in services, find "Bluetooth Support Services" Make sure that services startup mode is set to "Auto"

I use Razor Orochi for my mouse, and this is how I solved it.

 

The Killler wireless card is not using generic drivers nor can it and since you have the Wireless AC module it is comparing apples to oranges in this instance. Good suggestions but sadly they do not apply to the Killer card.

 

Well, good to know I'm not crazy ha! No matter what I did the Bluetooth would not turn back on. Thanks for the input. All so far is working fine after reinstall, I guess until next time

I guess I'll randomly try each USB port, I know there are (3) 3.0's on the left and (1) 2.0 on the right... but no idea which is the supercharger port... google has answers all over the map from all the 3.0's, to only a particular port. Seems nobody actually knows! And from what I can tell MSI has minimal documentation other than a basic link saying what it does.

On a different note, flashed the TechInfeno vBios yesterday, so far so good! Flash went fine, had to reinstall drivers so updated to the 320.49's, I assume because of a different PCI number? Performance and stability has been just fine. A quick 3Dmark11 run with 150/450 OC w/ slight overvolt was 8450 with stock 4700 CPU speed. Basically wanted to just see if it would work, which it appears to have. A round of BF3 ran stable and fast as expected. Will experiment at a later point, but happy so far.

Have to ask, when they mention 10K 3Dmark11 as doable, what settings must that be at?! I'm a chicken when it comes to overvolting! Especially when I hear them talk about 330+ PSU's being marginal!!

 

I have the modded inf for 326.01 with the SVL7 vBios i handled myself that has worked flawlessly for about a week now if you want or need it let me know . The 320.49 i had an issue eventually where when i rebooted it would black screen on me but this was with the stock Vbios so you may have better luck on your end now that you switched the modded bios.


Yeah when you start going crazy with the 780m the power consumption for the card alone can exceed 160w just the card lol. Forget the rest of the system. People with 240PSU are actually still limited so forget the 180wPSU for getting crazy. For stock it seems OK but we know its pulling from the battery as well which id prefer it not so i am anxious to get the BIOS that was released from the MSI toms hardware review that seems to fix that issue.

Johnksss has broken over 10k just on the GPU with the 780m lol but the power requirements spin out of control. http://forum.notebookreview.com/gam...ks-overblocks-vbios-afterburner-evga-etc.html

Im sure you saw that thread but others might want to poke around and pay special attention to Johnksss and anything he says because he is beyond an expert on the subject.

 

I've only used Intel wireless on this laptop, and last previous. So there is no way to access the "Power Management" under device manager / bluetooth, or under network adapters? If you say there isn't a power management configuration somewhere, then I believe you. I don't have this card so I can't say for sure. But this is how I've solved the issue with Intel

 

Its not even that MSI_Lover its just that the Killer wireless card decides to stop working or disable the hardware permanently till you uninstall and reinstall. The card has a mind of its own because i sure did ask it to do any of the stuff it decided to do on its own lol.

People have had issues where the machine locks up completely accessing Bluetooth audio devices and other things so its just not the greatest card. I want to replace mine with what you have badly and will eventually.

 

Awesome, thanks for the tips on supercharger! So I assume it's any USB port once the device is recognized? It's so hard finding good info on this stuff! Also, I'll look into your tips for Bluetooth, really weird but it just randomly won't turn back on... thanks for the info as well, and good to see you back around! :thumbsup:

PM'd you thanks!

 

That's just crazy... I'm glad I went with Intel. I've also tested it under Windows 7 (ac-7620) works fine. Had my upgrade from the beginning thru GentechPC. I love it. Fast and stable.

 

Yep, I'd have done the same, but my impatience won out so I bought a preconfigured with the Killer gear. So far Wi-Fi has performed great, haven't even tried LAN, but Bluetooth was great until it just stopped working out of the blue. But, at least it's back with a reinstall and working well. Intel AC will definitely be in the future when I get a new router.

 

Well it was included so i will not complain based on that but you will not see my bragging about either. It is what it is i guess is all i can say without being harsh. Also some people will never have an issue or even notice bluetooth stopped working because they dont have any bluetooth accessories and to them i say kudos.

I have a motorla bluetooth stereo headset that i use constantly and lets just say the Killer card and the headset are not best of friends

From constant re pairing to not finding the headset till i remove the card and re install the drivers is not much fun when you just want to sit down and use something and spend another 20 minutes troubleshooting lol.

 

That doesn't sound fun at all.. Perhaps they'll work it out with a driver update or something.. Hope it works out.

 

I am a Bluetooth fan for years. I have from speakers, Bluetooth audio transmitters (logitech in particular), keyboards, mice, all kind of headphones and ear phones (bose, dr dre , klipsch etc.) and I am very disappointed of the problem I have with this killer Bluetooth card. I went with the same model because I had this same type of a card in my alienware m14xr2 and it worked perfect. For some reason this is not the case with MSI and I have no idea why...

Probably it could be a good idea to try the alienware driver on this card?!

 

I wonder if you could swap the cards and see if it works.

 

I did read of all your problems and this card so i was weary even before i started using it that i would have issues and of course i did .

Good suggestion and something i will try. Hopefully it is a driver issue as the Wifi portion works just fine for me so if i do not have to replace the card even better.

 

About the killer card, I had issues on my GT70 as well. WiFi worked great but the LAN connection would time out all of a sudden, I however found out that Avast Antivirus was not happy friends with Killer, so when I uninstalled Avast everything worked like it should. There might have been a solution in the settings in the Killer Application but I didnt had time to test it. Perhaps thats something you guys could try out with the bluetooth issues you are having?
I know you can apply priority etc for each individual program so perhaps the solution lies there

I know the Clevo guys also had some issues with their Killer card so its not just MSI.

 

well, I've been playing with the modified vBIOS and Intel Tuning etc and all I seem to be able to muster with stock PSU/NOS whatever you want to call it is around 8450 3DMarks11.... It seems when I increase the GPU voltage for stability at higher clocks it slows down the CPU, so I lose points in physics. This is all running stock 180W PSU. Granted, this is 1000ish above stock so not going to complain, but results none the less. Nice machine, just testing what I can get!

 

Hmmm is that a P score or a gpu or cpu score? That's 200 or so points higher than my P score, but my usual GPU score is around 8600s.

How far can you overclock your GPU?

 

That's a P score... physics scores range from 7600- 7990 on my 4700mq depending on gpu overclock/overvolt. Not sure of GPU score but I'll check the results when I'm back online.

 

So I bought one of these about a week ago and I'd appreciate some input on how I should go about my Newegg review from you guys. Please let it be known that I had not come across this thread until recently, else I would have taken the advice given on here to purchase it through another site. The exact model I purchased was the GT60 2OD-026US. I've always loved 15" laptops and this seemed like the top of the line in that specific category for MSI, not to mention the best bang for the buck.

On to the issues I've encountered, many of which have been known and discussed on here. Without doing research ahead of time, I immediately purchased a copy of Windows 7 64-bit with the intention of performing a clean wipe and re-installation of all drivers in their most updated form via my driver agent account. Everything installed well, except for the Nvidia 320.49 drivers... I had to resort back to the MSI disc and re-install the original factory 311.48 drivers, which is the only version to this date that seems to be compatible with Windows 7 on this particular model. Now in regard to the Newegg review, I believe this should be mentioned, as there are people out there who WILL buy this with the same intentions as I had. I don't think an egg should be subtracted or anything like that being that it's an Optimus issue as you guys have mentioned many times earlier in this thread. Your thoughts?

On to the second issue. My eyes have a hard time tolerating high brightness, so I almost always run screens on the lowest brightness possible. Upon turning the brightness all the way down for the first time, I immediately noticed quick screen flickers at a very rapid rate. It stays like this on lowest only, but this is something that has been rather difficult to keep out of sight and out of mind when you've just received a brand new gaming notebook.

I am in the process of sending it back for a new one, as I had terrific customer service in the past from MSI with my older GT683DXR-634US, which had a matte screen failure issue that they replaced with a glossy screen and gave an additional extended year of warranty as apology.

So, it comes down to the feedback. I never experienced a cricket sounding fan like some have, and I sure hope the new model doesn't encounter that issue or some of the others mentioned. Being GT60-2OD owners yourselves, do you believe that these issues should be brought up in the feedback or should I wait and see how things pan out with the replacement? I will be patient this time around with Windows 8 and learn the ropes. Thanks for reading and providing your input.

 

No No No the screen flicker isn't a hardware failure or anything like that. It's a power saving feature and can be disabled via intel graphics properties. It has been discussed before. Use the search feature next time.

 

I think it is related to the NVidia Optimus settings and the Bluetooth driver. If you restore the NVidia control panel to default, you may face once in a blue moon an issue, but it is mostly stable. I am sure it has something to do with the driver. Even if you setup from NVidia control panel for the Bluetooth to only work/start from iGPU, will still give you issues...

If you see the glitch of freezing the system while using the Bluetooth happens when you are on dedicated GPU (check the light power button and see that it is stuck on red/orange colour).

 

I encountered similar instructions on a separate thread and had already disabled the power saving technology. I was still getting a full screen flicker at low brightness, not a half screen flicker and not a few lines flickering as the posts in this thread had previously brought up. In regard to those posts, the only solutions I noticed were "Yeah the screen is more then likely shot. With all my past experience and seeing people with similar issues it came down to a bad panel." and "Just contact MSI, you have advanced warranty. They will straight away tell you to send it to them to have the panel replaced.".

 

Well I think mines going back from where it came from, too many negatives dispute its awesome 780M

• My Blu/DVD drive is faulty, starts having a fit when I load a DVD
• Gaming with max settings the 780M is reaching 93 degrees after 15 to 20 minutes. Stock clocks. Under max fan non cooler boost flat on my desk. (this is with a IC diamond 24 repaste) Its summer here, doesn't help i know.
• Cooler boost is just offensive way too loud. I don't liek that fact I have to use earphones to block the sound of it.
• Keyboard gets hot on upper left hand side. Too hot I feel.
• Sight keyboard flex, more than I would have though.
• A few Random BSOD's stock everything and Windows 8 reinstalled too.
• Very annoying NStech idle fan noise. Its not slient at idle for me. Sounds like a buzz, buzz noise. (others reported this issue here)

FYI, I dont use laptop coolers, I don't agree with them. If the cooling is designed correctly it shouldn't need a notebook cooler with fans. Did MSI design it with one?, did it ship with one? I'm pretty sure its meant to sit flat on a desk.


I tried but I don't feel that I should have to put up with those above issues for a $2k notebook. Some of you might think some of my points are perfectly fine considering its cooling a hot 780M. I'm not trying to bash would be owners, just be aware that you could face these issues. And if you accept that, you'll enjoy it.

If your a notebook cooler user, you might avoid the heat issues.

I think I will switch to the G750jx 770M. I will have one tomorrow that was ordered for a friend. But I think I'll do a swap. I will compare it to the GT60...Maybe its worth it for less GPU power but more comfort.
I can live with running games with out ultra settings.

P.S I can prove any of the above with screenshots, videos etc.

 

Guys the problem with BT on Killer cards is a driver one. Wait for an update. The chipset used is a standard Atheros 9462 one with customised firmware. The wifi portion runs on a hardware radio but the BT part is implemented half on hardware and half on software (protocol support mostly). So a driver update should fix those incompatibilities. Qualcomm engineers should move their a***s however I talked with their engineering team a year ago about implementing virtual router capabilities, just like Intel does and their reply was "we're looking into it and in a future update it will get implemented". Yeah a year after nothing.. it's not hard to implement, especially when you have two antennas and two bands..

 

Sorry to go back like 30 pages on here but just wanted to say this

I installed Pherein's fan tool on Ryzeki's suggestion and it works great.Currently I am playing Deus Ex($3.00 from steam) and my GPU is sticking to around 80C when its sitting on a wooden board on my lap(so not the best airflow). I would say that the noise is about half that of turbo fan, and still is pretty much dead quite when not gaming. So overall its a great improvement.

 

20 minutes of Chivarly online max settings. GPU stock clocks and driver and I was burning my hands on the keyboard almost.



Using the GT60 as intended on a desk. Fan on auto, no turbo fan. 98 degrees CPU and 94 GPU is bad...very bad. I had to stop or it would have reset on me. Ambient temps are around 28 degrees, its summer.. Clearly you need a notebook cooler and turbo fan on if you game. Why didn't MSi included a notebook cooler??

Waaaaaay to hot, so Its going back... Shame, it was my first MSI too

 

Ooooooo. YES. way too hot! You definitely have an issue there, and my guess would be the thermal paste.

 

Yeah, but it was repasted with IC diamond 24. But I will repaste it again. My issue is I used it on a desk as you would normally and with no turbo fan.

I will play again, this time start the turbo fan. Will post results soon.

 

Have you thought about trying dave's fan program? You can find it here: http://forum.notebookreview.com/msi/718530-official-msi-gt70-2od-owners-lounge-104.html#post9288438

You can set it below turbo and still get the results you want - I think most agree turbo is way too fast and loud.

I certainly don't blame you for wanting to send it back and understand you don't want to use a laptop cooler. IMO it's worth using laptop cooler for a machine like this, but yes if you think about it, it's a little ridiculous to basically be required to use one. Try that fan program and let us know how that goes. Even though thats the GT70 thread, folks have tested it on the GT60 and it works fine.

 

Yes, there are some pics of Dave's Fan Controller, HERE, and I've also placed a download link for easy access in the thread's lead post.

 

I'm glad you see my point of view. Its ridiculous to have to use a cooler. MSI should have included one? Yes turbo fan is over kill noise wise. MSI need to look at the stock bios fan levels as they are not good. Stock they will overheat your laptop if you dont use a cooler. Ok using that App, at 90% Fan when gaming. Results below:



I max my GPU at 85, thats much better. But it should be fine out of the box and I shouldn't have to control the fan myself. The fix is good however. Still doesn't solve my faulty DVD player or idle fanspeed noise. Those are other issues hindering what could be a good notebook.

 

NIce, glad at least the fan program helped at least. It was awesome of dave to make that for us. (again, how sad is it that the community has to create workarounds to enjoy the laptop without unreasonable noise, ha). If i were you'd I'd still probably send it back for at least a replacement unit if the dvd drive is bad and fan noise is annoying, unless whoever you bought it from would just send you a new dvd drive for you to replace if you could handle the fan noise.

I think MSI will tweak the settings with BIOS updates down the road, but I've not owned an MSI before, so not sure how quickly they release BIOS updates. I receive my GT70 today and am excited to switch from the Sager camp.

 

I agree with you completely about those out of box temps. What is your ambient? Also MSI isn't the only system having trouble cooling the 780m. Other systems high temps as well, its just that MSIs auto fan profile is poor. They choose to keep the fans quiet in exchange for higher temps. I don't get my system nearly as hot as your though if I do auto. Especially not my CPU, those were pretty dang hot.

I would attempt a repaste and make sure all thermal pads are perfectly placed and the heatsink is properly seated. Be careful when you removed that ICD paste, it has a tendency to scratch the die of the cpu/gpu, which is why I don't use it anymore. I'm using MX4 and it seems to be working great. BF3 on Max settings will get me around 75C CPU and 72-75C GPU max with turbo fan on.

The app that dave created for the community is great! I use that now instead of turbo fan and usually set it to around 80% when I game. This is more than adequate for me and keeps temps at acceptable levels, while keeping noise down. 80C for CPU/GPU is more than acceptable for hardware like this. If mine breaks over the next 3 years, I am covered by my warranty.

Also side note, I have had GPU drivers change temperatures for the better and worse before. Maybe we will see changes in that department as well since this GPU is so new and our drivers are very old.

 

NVIDIA DRIVERS 326.19BETA

780m support FYI . Have not tried to install them yet but will be soon.

 

So, I should have my GT60-2OD in hand tomorrow if all goes well, so I can check this out myself soon, but thought I'd share in case it helps. I have an AW mx15 right now that runs hot when gaming in it's own right. One thing I did a couple years ago was run the power cord under the 2 back feet (by gpu and cpu intakes) giving the rear of the case about 1/4' clearance from the desktop surface. This actually seemed to help alleviate a lot of airflow restriction as temps dropped significantly. Not saying using the power cord is the best choice to give some lift in the back, but I would think that giving the intake a little more clearance on the MSI would help.

 

From the pages surrounding this post, I get the impression the Killer Wireless-N 1202 card has issues? I wanted to upgrade to the Intel 7260 card myself, but I wasn't sure if Intel and Killer would play well together managing different connection interfaces.


I'll be getting the 2OC-022US version of this laptop due to pricing concerns (the GTX 780M is expensive...) and the fact that it sounds like the laptop has heat issues with the 780M in it. Is this true of the 770M as well?

 

Installed and working. Except PhysX and GeForce Experience failed to install? Maybe I will install those from previous driver 311.48. It gave me a weird screen flash to black and back on when it rebooted. Will test to see if this happens again. It was like it was deciding which GPU to actually use. Am going to run 3dmark11 to check for any changes. Will report back soon!

Make a restore point! I did before I attempted to install the drivers.