GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

What are you talking about? The GT80 doesn't have firmware issues, all the Haswell and Broadwell models performed well and were stable.

And, so were the GT80S models, stable - only the GT80S 980 SLI had the "feature" to vampire the battery under load conditions, and that was rare.

Do you have the 980m SLI or 980 SLI GT80S? What's the model number? Mines the GT80 SLI-263.

 

I would take a gt83 with dual 1070s. Can't step down to the 73, I love the 18.4 inch screen on the Titan.

 

I have the SLI-072 with 980s.
I thought this was the case too, but I also saw a post where someone said with an unlocked VBIOS they could push overclocked 980Ms to draw enough power to trigger that too. Can't remember where it was though, and it was very minimal... it was @ryzeki if memory serves? At stock, the 45W locked Haswell/Broadwell CPUs plus 980Ms simply don't draw enough power to cause the issue. From my experience with the GT80S, I'm willing to bet a month's salary that the GT80S 980M version has exactly the same firmware as the 980 version.

 

Guys, I was asking @Q937 what he was upgrading *from*.

He was quoting too much from the "book of Clevo" so I wanted to make sure we didn't have a lurker here, was vetting his "MSI Owner" qualifications

He's still under scrutiny

 

If you're doubting my ownership of a GT80S you simply haven't been paying attention. Does this thread ring a bell? Or any of the countless times I've cited my own experience about the GT80S EC firmware issue? Or, you know, the fact that I said in the post you quoted just now that couldn't compare it to the GT83 because I didn't own one but that I enjoyed the GT80S keyboard?

 

So you have the 3 top models of both Clevo and MSI, about $16k worth of laptops that are essentially the same?

You mispoke when you said the GT80 had screwed up BIOS and you were lucky to have the GT80S, because it's the GT80S BIOS that you are complaining about.

I don't think either are screwed up, but the EC limit was added to the GT80S series.

The GT80's can draw more power from the wall than the GT80S's.

This is incorrect, there are no GT80 firmware BIOS "plagues", and the GT80S is the same, except for the EC power limit added:

 

No, I remember your postings.

Good luck with your upgrade.

 

Sure do. Also, it's about 11k.

Where did I say that the GT80 had a bad BIOS and that the GT80S didn't?
Again, don't own a GT80, so I'm not speaking from a position of authority here. I'm simply stating that I remember someone who DID own a GT80 discovered that there was in fact a battery drain when heavily overclocking.

 

Here:

One guy saying he saw something isn't a "plague", to be clear it's an "Anomaly".

If everyone is seeing it, and everyone is losing gaming time over it, then yeah, that would be a problem, and that's what your quote suggests, like it's some kind of tragedy avoided - when in actuality your GT80S's are the ones with the power limits.

Why go through so much trouble to make a negative rumor about something you have no hands on experience with? It's gonna get pulled apart and dis-proven right quick.

Are you trying to make your GT80S BIOS issue deflect to the GT80's?

That would be rumor starting, and the Clevo remarks just came outta nowhere, nice to see you have a nice buncha hardware, it's too bad they are all non-upgradeable now.

Thanks a lot Nvidia!!

Hopefully we'll all be able to recover some value from MSI for our GT72 / GT80's.

Too bad Clevo isn't stepping up and helping out their customers with something similar.

 

To clarify, here when I say "GT80 series" I am referring to both the GT80 and GT80S. It was a poor choice of terminology.

You're arguing about semantics right now. I never said that it affected gaming. I even stated that from my recollection, the poster said that it was only with heavy overclocking and even then the power loss was minimal. I simply stated that Battery Boost is a "feature" of the original GT80 series if what he observed is true.

If I see relevant information, I'm going to bring it up.

Not sure where you're getting the idea that it's out of nowhere. The first post was in response to @CARL JONES talking about dual PSUs. The second was a reply to someone directly asking me about my opinion on the P870DM3. I never said anything about them being upgradable. Nor did I spout any of the typical rhetoric about OMG BGA CPUS BAD!!!!11 and "turdbooks" or the like.

 

Haha, I would take both at this point, I just want something NIB so I can sell to get a Clevo (Desktop CPU, Dual 1080's) future proof without upgrades.

 

Where do you guys get all this money from to buy 2 and 3 at least $3000 laptops I had trouble buying my one GT80S-012 with dual GTX970 in SLI that's the lowest model GT80S I saved 3 months to buy it Feb of this year and you guys are buying multiple laptops with GTX980's in SLI you guys have way too much money to spend. And Q937 is talking crap about the GT80 I wish I could afford, that one is a beast! Man quit crying....

 

So, what you're saying is, that you want the GT83VR because it's new and doesn't have BIOS problems like the GT80S? So it should be easier to sell?

Why didn't you just say that?

 

Yeah, I feel you man, this is why this upgrade thing is pissing me off so much I paid a premium to get an upgrade able product, something I could just buy a parts kit to upgrade as soon as a new graphics card came out with minimal down time and without borrowing a computer from a friend or something. The only trade in I am accepting is dime for dime. They can send me the GT83VR hold the amount on a card and I will send the GT80S 6QF I have back to them with no cost to me and no need to deal with their shipping department which kind of rhymes with a human bi-product (I bet it is too).

 

Look, I respect you and your contributions to this forum, but at this point I can't even tell if you're just arguing for the sake of arguing.

 

Yeah, I'm just as frustrated with the back and forth as you, but look at your last huge post before this one, you were trying to communicate what you meant to say, so I thought you deserved a reply, so I replied with what I pulled out of all of that you posted.

I am not messing with you, just trying to get this exchange to terminate with some semblance of making sense out of what you are trying to say.

 

For real!! I just want my moneys worth. I researched and googled and watched you tube for months. I was originally going for the ROG for about 2K and take the 17in screen till I saw a 18in Titan and upgradable yes please! I'm so pissed! Some of these guys can actually afford to just buy another GT83VR no prob, not me I'm spent. this purchase has to last me for a while. plus I'm new to gaming mad the jump from PS4 thinking I did good. Now, I'm playing PS4 more and more cause of thinking of this crap.

 

Hello,

I am stating this very seriously MSI. I know you are watching this thread and every post that comes out of it. Please release details on the trade in sooner rather than later so we can end this fiasco here, now, rather than over there three months later. The longer you make this out to be, the more potential customers that are bordering on MSI seeing how you handle this situation will go to other manufacturers. Please, this community as a whole wants to see you, MSI, show a serious attempt to make a good trade in program, how you handle this, right now, determines how much profit and how many dedicated customers you may gain or loose within the next couple of years.

 

Thats right if MSI dosent step up... I'm going to be walking up to strangers for years saying "DONT BUY MSI". Till this I was telling people to buy "I love my Titan". NOPE no more unless they fix this. look under this comment I was so proud of my new laptop even though it's the lowest end GT80s

 

Hey guys, i think i've found the MXM Upgrade Kit installation video from MSI which was made private on youtube: MSI GT72 Dominator Pro GTX 900M series MXM graphics upgrade

After minute 12:25 they say:

 

If I were you and was seriously interested in upgrading I would start putting money aside.

I've said it before, doesnt matter what things you write or threaten MSI, once their solution is out and it satisfies a proportion of users who are willing to pay the cost then I don't think anyone is going to say no.

I'm sorry but to me your mentality on this one is just wrong, just as you would have paid for an mxm kit you shall pay for this upgrade.

Sent from my SM-G935F using Tapatalk

 

Yes we will obviously pay for the upgrade, but the 'upgrade' is not announced yet?

What do we do? Return our MSI Gaming Notebooks, and go without a gaming notebook while MSI upgrades them for us? MSI has really done bad to their customers if they do not give the upgrade-able MXM GPUs that they promised their customers through MSI's own advertisement. MSI will have the worst reputation for customer service in Gaming Notebook products if they keep lying to their customers who pay money for MSI's products.

 

Anything official is going to be the same and it's consistent with what they've done. That part's not a screw job.

MSI's upgrade policy has always been a send it back to them or to an authorized retailer. It's never been a do it yourself deal, though it COULD be done on your own.

Take a look at their GT72 upgrade statement:

"MXM upgrade program is only available in selected countries and selected customers with special service, not for end-users to make upgrade by their own."

https://www.msi.com/Laptop/GT72-MXM-Graphics-Upgrade-kit.html#hero-overview

 

Why should we give them a PENNY MORE of our money for a screw up they have brought upon them selves. The ONLY reason I bought this laptop GT80S 6QF was the marketing of Drop Upgrade Able Kits for the Next 2 Generations. They have not only tried to lie to us but to as well make us feel like idiots deleting marketing pages containing such information.

Will this Upgrade be Drop In do I ask? Do I simply grab the GT83VR plug it in to my GT80S and them magically transfer Pascal GPUs? Then it is NOT a drop in upgrade is it?

My mentality of not paying for this screw up and making MSI learn a lesson is shared by thousands of other owners. Why should we have to cover their ass for a screw up they caused themselves. Thats how customer service should be, correcting the error then compensating them looking like a good company.

If they have the trade in program, having it cost ANY money, they should offer the option of a FULL RETAIL VALUE REFUND as many of us are sick and tired of dealing with them and their charades.

 

I agree with this at the very least what MSI did was unethical. Trying to delete their advertisements like no one would notice shows that they knew what they were doing and knew the implications of the advertisement and that they did in fact promise something they couldn't deliver. And a company like Amazon would trade us up at no cost and none of you can deny that. MSI could do it if they wanted they think (in my opinion) that we should have expected this to happen and start saving. Screw that! If I have to keep this laptop I will go to the media and tell anyone who will listen about it. I've already sent some emails out.

 

You were never guaranteed that you would do this YOURSELF. The official statement always said that you'd have to send it in and the mxm upgrade kit was always optional. What's fair is fair. If you personally dont like this solution the public courts are at your disposal, I personally have no issue with MSI upgrading my laptop at a reasonable cost. What I would have a problem with is MSI telling me there is nothing we can do for you. As for them deleting posts well I couldnt care less as I and others have evidence, they are most likely doing it for future sales as they won't be promising upgradability anymore.

I'm telling you, you ain't getting **** for free, I like to think that most people see the logic in that.

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Upgrades were never advertised as "drop in." Ever since the GT72, they've been required to be done by MSI or a retailer if you want to keep your warranty. They also replaced the coolers in them so they would fit properly. Why do you think those of us that upgraded other generations had to mod the heatsink? Your expectation here is unreasonable. And even at that, it's quite possible that the GT83VR's internals are a bit different than the GT80S's - so no, they may not be "drop in compatible" between the two systems anyway.

Clevo owners are in the same boat right now too. And it's quite possible that Nvidia has a lot to do with both not being able to offer upgrades easily. They did a lot of things differently with Pascal than they did with previous generations.

I think expecting an upgrade at no cost is unreasonable. Discounted because of the fiasco? Sure. But you WOULD HAVE HAD TO PAY FOR THE UPGRADE ANYWAY even if it was available. You're not going to get something for nothing.

And if they provide an upgrade kit, they'll have delivered on what they promised (maybe not when you would have liked it, but they still will have), so you'll have no grounds to ask for a free upgrade. A time frame was never promised, so not doing it in a speedy fashion doesn't give you grounds either.

And sick of it already? Geez this has been an issue for only 2 weeks. Upgradability may have been a deciding factor in buying the laptop over a competitor's version - but the ONLY reason? Come on.

The entitlement mentality of this generation baffles me. I get that how MSI's handled it hasn't been good, but come on. They'd rather lose you as a customer than give into your demands to "teach them a lesson" with an entirely free upgrade.

I'm starting to think the whole upgradability thing is a waste anyway. If you look at the cost of a 1080, they're selling for $1250 EACH now. So $2500 for 2 in SLI. You can pay half of that for desktop versions. Throw in a TB3 chassis and you're still coming out way ahead. You can buy a whole new SLI laptop for a bit more - with all the latest bells and whistles on top of that.

If you don't like how they're handling it, and you don't want to deal with it anymore - sell the laptop and get another one. If you just bought it, take it back. There are plenty of other good gaming laptops out there. And then you'll have voted with your wallet and will have showed them.

 

Well said @superguy25

 

That's ******** and you know it. Why would they produce and upload DIY video on youtube for MXM upgrade from 8xx to 9xx if it was not meant for end users ?? The statement you quoted was never to be found when I bought my GT72...

Let's see the price they offer. MXM from OTHER laptopt manufacturer are quite pricey, when they anounce upgrade prices from trade-in, let's check if it is fair comapred to a mxm module upgrade (i.e. cost of GT72/72s/80 + MXM compared to trade-in old GT72/72s/80 for a GT73 or 72VR ?).

 

2 Things, MSI says on the phone they dont upgrade laptops for people (this could however be mis-informed phone reps though) which Is frustrating because it makes it sound like they just hoped no one would send it in... Also, MXM and NvLink are both targeted at replaceable graphics cards in laptops... and other expand-ability features. So I don't think this is the end of upgrade-able laptops, just the end of promising something that they cant 100% for sure deliver on. Even if MSI backs off making MXM/NVlink Products for a while... the standard is in the wild now and someone else will make them.

 

Sure they could show you how to do it on your own. That didn't mean they were going to warranty it if something went wrong.

MSI has always been upgrade friendly and that's true with the disassembly guides and videos that are easily accessible. Anything changed from how you bought it and you were on your own for those parts - unless they or an authorized reseller did it. I don't see how what I said was wrong.

Now as to what they'll offer is anyone's guess - especially if there have been any upgrades (SSD, RAM, etc) applied to it. And considering the different configs, I'm guessing it'll probably be a more manual process as even different models of the same laptop are different. I'd expect out of pocket costs to be similar to what RJTech charges for it's retail cards (i.e. $450 for a 1060, $750 for a 1070, or $1250 for a 1080). Or God forbid what Eurocom charges for the upgrade kits.

What'll really suck is if you didn't plan on upgrading immediately and they only give a limited time to do it in.

 

I remember reading about people doing it awhile back. Now it may have been in conjunction with a repair - I'm not sure. But I do remember seeing people get upgrades thru MSI.

I think MXM was originally marketed more for OEMs rather than average users. It allows them to offer multiple versions of the same laptop with different graphics cards without having to design a new motherboard and it also allows for easier and cheaper repairs to replace just a GPU instead of GPU/motherboard/CPU. Of course, we get the side benefit of being able to upgrade as well - if we can find compatible cards.

 

MSI has service centres for repairs and VAR's for upgrades.

 

If you just purchased the 980 SLI for $4,599, it is hard to drop additional $$$ to upgrade to Pascal GPU, if there is any. This is probably the reason why some wants free upgrade or full refund. The GT83VR starts at $3499 and it is already better than the previous GT80s.

MSI needs to have a structured trade-in/upgrade program for all GT80 users.

 

This makes no sense. If you want Pascal, pay for Pascal. If you paid more for last years model, that's unfortunate but that's how it goes.

Just out of interest, if there was a drop in Pascal MXM upgrade, where would you have got that for free?

 

best thing to do fellas: If the trade in program is ****, sell the notebook and take the hit. Buy another notebook and don't ever look back to MSI. There are many amazing options. The new razer blade has a 1060 in it...which is a little less power than a 980 lol.....boy we got burned by pascal and the price we paid for these titans. Even if they gave me a gt83..im selling it for the X21 next year

 

The question is when will we find out more about the trade-in. If it's soon, it's better to wait since the value won't change much. If it's November, it's a different story.

 

3-4 weeks for the UK.

Sent from my LG-H950

 

You guys are regurgitating the same things that have been said over, and over and over if you read the thread. Let it rest. Those who are unhappy with what MSI has to offer are always entitled to take their own course of legal action.

 

This thread is giving me a headache.

MSI needs to get in here and provide some details ASAP and start doing damage control. This whole situation is a mess.

 

"I think expecting an upgrade at no cost is unreasonable. Discounted because of the fiasco? Sure. But you WOULD HAVE HAD TO PAY FOR THE UPGRADE ANYWAY even if it was available. You're not going to get something for nothing."

Are you guys not listening upgrading the GT80 to 10xx GPU will require a new motherboard! Reverse engineering WILL NOT WORK l was in the semiconductor manufacturing industry for 8 years won't work..there WILL be issues. getting and putting in a 10xx GPU will have us back here in 6 months complaining it doesn't work. Replace the laptop at no cost laptop does not perform as advertised or refund.

 

The Video's on the MXM upgrades early on talked to the viewer like they were the owner and doing the upgrade themselves:

"In the box you will find everything you need to do the GPU upgrade."

"You only need to remove the CPU heatsink if you plan to re-paste the CPU"

"If you break something while doing the upgrade, you void your warranty"

The upgrade kits were purchasable as a product sold to the end user.

After a while the additional text to send it in to a MSI certified partner for installation was added, to the text of the web page and incorporated into later video mentions.

If they were offering the upgrade kit for GT80, I would assume it would require MSI or an approved partner to do the installation. To be consistent MSI would likely do the same for the GT72.

MSI and partners were probably faced with fixing customer messes related to the MXM upgrades, and MSI learned over time to insist on taking the upgrade out of the hands of customers.

It's not really the important issue though it's interesting.

The important issue is that MSI isn't offering the upgrade kit for Pascal MXM GPU's.

It's really too bad MSI didn't or couldn't think this completely through ahead of time.

If MSI came out of the gate with a Pascal GPU Upgrade program that provided an Upgraded Chassis and Upgraded Motherboard, and Upgraded power system, MSI could have sold the whole package as *the* Upgrade.

Because that's what we are ending up with.

MSI is recycling the users laptop and providing a drop in laptop replacement as the Upgrade.

 

It's hard to read and follow and respond when there is so much repetition, but everyone deserves to vent over this to some extent, either through reading others vents, or by venting themselves.

It's going to keep going like this for a long time, as every new MSI GT72 / GT80 owner discovers they've been lied to, and they aren't getting their expected GPU upgrades in the form promised.

We need to be patient and let everyone have their say.

 

Listen here dillgaff. Are you used to the norm of being treated poorly by companies because your mom always promised you Subway but took you to Quiznos?

If you want to drop 5 grand on a faulty product I can see you dropping 600grand to buy a Chevy Impala.

We are pushing for what is right and what customers deserve, stop trying to kill that momentum.

We as customers deserve what is right which is compensation for a faulty product that is not what they originally said.

Some of us do not have the luxury to drop an addition three grand on a trade in to get the GT83VR. We all just wanted to buy a drop in parts kit that we could install ourselves with minimal down time. MSI has fallen short on their claims we want compensation not this trade in Bs.

Or they could give us a full retail value refund and they would eat the cost of the premium they charged for upgrade ability and they would get the laptop back for parts.

 

I realize that, and understand. But 25 + pages ago we were discussing these things, and people are coming in and not reading / posting the same thing over and over.

Again, I understand the frustration. But I'm trying to stay up on this thread, and it's going crazy with the same things. It's frustrating both ways. If someone says something you agree with, a post like says a lot. If you have something further of value to add, then do so. But bickering for 100 pages over something that's out of our control and already analyzed and beat like a dead horse already is pointless.

But carry on lol

 

Your product isn't faulty it fulfils it's designed for purpose effectively.

Individuals choose what is right for them, not you. Yes, we (the purchasers of MSI notebooks) should be compensated for not having the Pascal MXM upgrade on our existing notebooks.

MSI never claimed to have a drop in Pascal parts kit we could 'install in ourselves'

Trade in, upgrade prices are yet to be announced.

This I agree with. As MSI cannot provide a GTX10** MXM upgrade, full purchase price refund should be offered along side the trade in, upgrade offer.

 

LOL, you missed out on the 10 million page Pascal speculation thread

 

First of all let me tell you that the reason I'm telling you this is because my mom probably raised me to expect nothing comes for free and always think twice before getting something. Obviously something went wrong for you there, I bought my laptop knowing that MSI would have supported SOME KIND OF UPGRADABILITY.

If you dropped 5K$ on a laptop and you are here asking for free **** then to be honest with you, you probably didn't have the resources to purchase that laptop in the first place. I'm sorry but I won't go and purchase a Ferrari if I can't afford to service it or upgrade something at an extra cost.

You bought a FULLY FUNCTIONING PRODUCT which served it's purposes and was PROMISED /UPGRADABILITY/ WHICH AT THE TIME WAS MXM KITS. Do you see what im saying here? This time it's most likely not gonna be MXM kits, if you still disagree I'm sorry to say but either sell your laptop or go to court (Which fyi I don't know if anyone told you, if you lose the case, you'll be wishing you paid for the upgrade in the first place.)

"We all just wanted to buy a drop in parts kit that we could install ourselves with minimal down time. MSI has fallen short on their claims we want compensation not this trade in Bs. "

They have not fallen short of their claims, you will get your promised upgrade but not in MXM form as they never promised it in that way but provided it at one point.

Now here is my honest suggestion towards you, if you can't afford to pay for the upgrade, sell your laptop go buy a desktop which is cheaper to maintain and always has upgradability. That seems to be what you're after and is more suitable to your needs and budgets.






Sent from my iPhone using Tapatalk

 

So I have to ask, looking at your history:
1. You had a GT72S and sold it
2. You bought a P750DM

Why are you getting involved in this?

 

You posted on the MSI questions so maybe I'm wrong. Do you have an MSI laptop?