GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

This is the solution really, upgrade everyone that applies to the GT*3 version with pascal of what they have at a nominal cost.

Simple.

 

...how about screw any possibility free laptop and either make a 1070 for my laptop like they're supposed to or give me ~$350 for failure to deliver an advertised guarantee?

Got a quote for that MiSJAH?

 

How does that work for you?

 

Not bad, but keeping W8.1 is still more important to me than a new GPU and yet that doesn't diminish the tangible value of being able to have a new GPU which is being removed after the sale.

You may think me the bad guy for trying to make MSI "eat it", but why should I "eat it" instead?

 

I don't think you're the bad guy. I think if they could ship you a GT73 with your required GTX1070 (and newer processor and DDR4 and PCIE SSD) for the equivalent cost of an MXM replacement (minus sale of existing GPU) then it's no biggie for you to install your preferred OS.

 

Except the new laptop models only come with W10 and driver support will be an issue.

...plus getting a copy of W8.1 would be another otherwise unnecessary out of pocket cost for me.

...and the 6700HQ/DDR4 isn't any better than my 4710HQ 2.5-3. 7ghz/DDR3. I score the same 9800s in firestrike's physics.

 

IIRC Ken @ Gentech said win 8 or 7 ran ok but I don't recall exactly.

You may get a lucky dragon toy too.

Also win 8 goes eol Jan 18.

 

https://support.microsoft.com/en-us/gp/lifecycle-windows81-faq

Windows 8.1 falls under the same lifecycle policy as Windows 8, and will reach end of Mainstream Support on January 9, 2018, and end of Extended Support on January 10, 2023. With the General Availability of Windows 8.1

 

WHAT THE HELL!! is this grudge on customers who dropped 5k on an upgrade able laptop and received one contrary to MSI's prominent advertising!!!!

Kevin, if you are so willing to PAY PAY PAY, go to McDonalds and Pay an extra 5 Fracking more dollars for a Bacon McDouble that was supposed to have bacon but the one you received did not.

And for you MiSJAH, where did our argument ever say we would keep the old Laptops??? And the Laptops we received were NOT as advertised by MSI, there fore ANY COMPANY owes us COMPENSATION for the trouble that we go through and for the FAULTY product we were company.

Seriously Kevin and MiSJAH, if you love MSI so much go become MSI customer service REPS and go do MSI's dirty work for them

 

You're too immature for me to even almost try to reach with reasonable thinking.

Stop accusing those using logical thought processes of being closet MSI employees, it makes you seem really pathetic.

 

Oooooh, capital letters and colours!

Instead of *****ing about problems, I was considering best case solutions.

I'm on my 3rd MSI notebook (GT60, GS60 now GT72), and it is currently RMA'd because the hinge stuck, so I'm not MSI's greatest fan.

What I am is a realist.

You want compensation, go the class action route and get a pay out like the 3.5GB GTX970 folk did. Appropriate to loss.

 

Ok.
So logical thinking process implies those with only your point of view? So for Example, those who think Ford is better than GMC have logical though process and people who like GMC are immature?
And where in my last post did I say you were a closet MSI employee?

Please Kevin, go take your stick figurines to another thread.

Ok IGGY AZALEA Mrs. Realist

What you should realize is that MSI has dirt poor customer service and that any other company out there would care about their Customers and find not the most crappy solution but the best one.

You should also realize we are all on the same boat and we should respect each others opinons, now I do not know if you live in the PRK or something, but in the US we value everyone's opinions equally IE (Hillary Clinton and Donald Trump).

Maybe the only company you have dealt with is MSI but most of us know for a fact that Lying, covering up, falls under the category of poor customer service. And offering only the bare minimum does as well

 

You do know people only call names when they have zero competent argument.

Do tell how you know that MSI lied? (For the claim to be a lie, demonstrate how they new the GTX10** MXM design would not fit, when they posted the upgradable MXM claim).

MSI has not made an offer of resolution as of yet so I hold judgement of whether they provide good customer service or not.

If you believe MSI has such poor customer service, why did you make a purchase with them?

 

I was just pointing out you have a friend in your line, Iggy Azalea, I hear she is also a realist.

That is opinion based. For example I could think Ford has really crappy cars and GMC has good ones.

Well, I dont even have to look as far as the GTX10** to know they lied. Is my laptop upgrade able? Companies that make such a broad claim like that cannot plead ignorance especially when it is a major point in their product marketing.

My opinion was based after the fact that they lied and tried to cover up that the GT72/GT80 were upgrade able.

 

Someone needs to chill out.

Sent from my LG-H950

 

Please read the third post in this thread:

http://forum.notebookreview.com/threads/official-msi-news-events-and-all-things-msi.795144/

 

OK guys the best three solutions 1: give us our money back we send our laptops back. 2 : let us send our laptops to them they replace our laptops with the newer version 3 : we send our laptops in and exchange what we have and put it in the new chassis so we can upgrade at a later date. getting free laptops is out of the question we should not be able to get a new laptop and keep our old one. If MSI was a reputable company they would do number two,it would make everyone or at least most of us happy.

 

Most likely to happen.

 

Sending our laptops in and having the motherboards, cooling solution and chassis replaced would be a logistical nightmare and they would have to keep our laptops for months leaving at least me without a laptop during that time. Some of you guys with 2 or 3 high end laptops it wouldn't matter. So option 3 is probably not doable

 

Please OnlySLI, I don't want to be rude or anything, but look at this this thread: you have make very much clear your desires on the situation to everybody with at least 5 full pages of your comments alone, and many user are spending time arguing with you on different opinions from yours.
Feel me when I say that at the moment there is nothing to add but wait for a development following the promises made in the last days.
Please, stop diluting the conversation with the same rant and accusations from you over and over.


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Yeah, I meant option 2 was most likely.

 

You could say the same about some of the other user's as well.

Thats what I have been saying all this time.

Summary of my posts: "They should just send us the GT83VR hold the amount on a credit card while our GT80 has arrived back to them"

 

So you accept the cost to you involved in this?

 

Trust me its a lost cause arguing with him, simply sits there and expects free **** and when you call him out on it, its "false advertising".


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Personally I like ONLYSLI's comments it keeps the conversation going until we hear something concrete. I believe we all know that we have to wait but we are in a forum and are we supposed to be just talking in the forum who cares what we talk about. I like keeping the conversation lively. Plus MSI is probably reading this and keeping talking about it will let them know we're not going to let it go and forget about it.

 

Here we go, on and on with more hate. I bought a $5,000 laptop. It came with something that mattered the most to me. "Future ability to upgrade MXM GPU Cards for 2 Generations via Kit".

So tell me, is it able to do that?

So you are telling me, if I go to McDonalds order a Bacon Burger for 1$ and it doesnt come with bacon and I tell the manager it is false advertising? I should expect not to get bacon in my burger and pay $3 extra to get bacon when it should have come with it? Would I be wrong to expect to get bacon?.. after all I bought a bacon burger. As I did with an Upgrade Able Laptop.

Is it wrong to expect reasonable compensation by MSI?

Or is it only right when your opinion matters only.

 

Nice analogy, I'll run with it.

So, McD's sell you a burger and say in the future you can add bacon. Fast forwards 6 months, swine flu has wiped out all the piggies, OH NOES, quick sue McD's. They lied!!!1ONE!

So actions beyond McDonald's control change their ability to provide the promised bacon, whatever do you do?

 

Oh no!!! No cost for us. The only fair way is an even trade for #2 and them eat the cost for #3 as far as #1...I bet MSI is thinking "You ain't getting your Fracking money back" LMAO

 

If a company cannot guarantee something, why should they promise it in the first place.

All I am doing by continuously arguing is holding MSI to their word. As any company should hold to their word. If a company promises something that involves a money transaction, they better BEFORE they market it make sure they have the resources in PLACE months in advance to hold their word up.

Contracts would be POINTLESS if NO ONE was required to hold their end up.

When I bought the computer with MSI I essentially signed a contract with them, (by me giving them the money and by them accepting the money) I was promised an Upgrade Able Laptop.

They Still Owe me that Upgrade Able Laptop unless they file Chapter 7 Bankruptcy

 

MSI have already stated:

So much as I appreciate what you think is 'fair', it's not going to happen.

 

Thats the UK, they do not offer as much consumer protection laws as the US does, so MSI might be obligated to do what Carl said in the States.

 

You're right and McDonald's would give you a whole new bacon burger and in some cases let you keep the old one as a matter of fact. Happened a few times to me at McDonald's

 

Oh dear.

You are not holding MSI to their word, you are posting on a forum.

You didn't buy the laptop from MSI, your contract is therefore with the reseller.

And going back to your analogy, are you saying *insert business name here* shouldn't list products that may not be available in the future? Supply chain, do you get that many businesses do not fabricate all aspects of the products they sell? If an aspect of the supply chain fails (them piggies) then that company becomes a "liar".

 

Well, before ANY company promising ANYTHING, they always make sure they have safe guards in place. The thing that differentiates good from bad companies is the checking process and making sure they can fulfill their promises.

And if they cant then they probably Apologize and COMPENSATE for the loss to the customers.

And for starters, MSI has not even apologized...

 

And now we arrive at the situation we are in.

Did MSI check with Nvidia that future generations of GTX cards would be the same MXM design?? I'm not privy to that information, and I suspect neither are you. And if Nvidia said they would be the same MXM design whom would you blame then?

 

Come on dude Bacon = upgradability. Who is being immature now ?

 

http://forum.notebookreview.com/threads/gt72-gt72s-and-gt80-gt80s-owners-gpu-upgrade-discussion.795236/page-78#post-10334771.

I talk to people at their level to the best of my ability.

 

Well First, since we dont deal with corporate agreements Nvidia its MSI's job to police Nvidia to their word (Nvidia has not released anything public about Upgrade Able MSI laptops with their cards) Just as it is our job as a customer to uphold MSI to their word as well.

 

Ok, I was making a simple fast food business model analogy at no point did I mention in my post about "Bacon Upgrade ability" you did.

 

This is simply untrue. The US offer much lesser consumer protection. I'll let you google that if you like. American law is even more towards corporate society than the UK.

 

Well regardless, the US does have false advertising laws. And what MSI did falls under them.

And why does such a trusted company in the computer industry let something like this happen and give the responce that they did is beyond me. Any company at their level or high has completely different customer service standards....

 

Nope. Not I.

I mentioned adding bacon as a reference in the analogy. Analogy.

 

And furthermore McDonald's would actually give you a choice from the menu (not have you pay anymore money) of something comparable if there are no more pigs in the future. That's called fulfilling your advertisement.

 

Analogy.

 

Wow I guess you guys have moved on from the McDonald's thing LOL

 

Agreed, possibility of federal fine under 16 CFR 23.2 - Misleading illustrations, fine going into federal pockets, not yours. TBF, UK ruling on the matter would be similar.

Class action is an option for potential $500-1,000 per claimant.

 

I agree with this fully and it should transfer to any company really. McDonalds and other fast foods have the BEST customer service, if you want fresh fries, tell them and they will actually make you fresh fries.

 

MSI would hate to go through a Class Action (bad pr, distrust) and they would rather do what Carl said previously at no cost. Thats what we have been saying all this time.

MSI sends us GT83VR hold the amount on a card until our GT80 goes back to them, wallah problem solved compensation delivered no cost to customer.

 

These are cost factors that are irrelevant to the analogy.

If GPU's cost 8 cents MSI would be posting them out as we speak.

 

Yeah Of course, thats a given, MSI is not going to pour a mold for a laptop chassis fresh and give it to you after its done cooling.