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    GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

    Discussion in 'MSI' started by hmscott, Aug 22, 2016.

  1. RandomID

    RandomID Notebook Geek

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    It's the video that was made private on official MSI youtube channel. So yeh, it's official.
    I actually encourage everyone to save this video, just in case.
     
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  2. thegreatsquare

    thegreatsquare Notebook Deity

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    http://www.clipconverter.cc/

    FYI: I used this to save the video. It was easy and didn't require installing software. There was a window that popped up with some stuff, but it can be ignored and closed. If anyone comes across any other video of import, this should be the quickest way to capture it.
     
    Last edited: Sep 6, 2016
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  3. MiSJAH

    MiSJAH Notebook Deity

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    Why would anyone need to save this video? MSI is already dealing (well they have posted here and elsewhere) with the lack of MXM uprade. All this videos shows is they said GT72 would have upgradable MXM GPU's.
     
  4. Kevin

    Kevin Egregious

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    Even in a case where the suspect has admitted guilt, the prosecutor doesn't drop his gathered evidence in the shredder.
     
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  5. MiSJAH

    MiSJAH Notebook Deity

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    What? NBR isn't the 'prosecutor'. The press were made aware of the upgrade claim ages ago. All we (the end users) need to do is wait for the offer.......

    If this goes class action/legal route there's plenty of info on the web backing up our claim, no need to save anything.

    There will no "If it wasn't for them pesky kids....." MSI getting away with anything.
     
  6. CARL JONES

    CARL JONES Notebook Consultant

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    I disagree, if what so why did MSI delete this video and all the advertisements without notice? and I think we are "those pesky kids" we were the first to get this in the open.
     
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  7. RandomID

    RandomID Notebook Geek

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    First of all, I said "just in case".
    And I've already told you that just because US and UK MSI offices started doing/posting something - that doesn't mean that other offices worldwide are gonna follow. So it's good to have something to show to your local reps and ask them reasonable questions.
    Also in the end of the video there's a proof that MSI promised at least 2 generations of upgrade-ability.
    The video wasn't made private for no reason, you know.
     
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  8. MiSJAH

    MiSJAH Notebook Deity

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    Why did MSI make private the video and removed promotional material after arranging the trade in, upgrade program? Maybe so purchasers of the new GT72 (Pascal) wouldn't think it applied to them, and maybe to try to keep the impact of the claim against them down.
     
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  9. MiSJAH

    MiSJAH Notebook Deity

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    Last 30 seconds of the video it mentions being able to upgrade from GTX9 series in future. Only one gen, but yeah MSI have stated 2 gen's from 9 series cards in other articles.

    No one needs to save anything, the tech press have all of this about upgradabilty published, wayback machine means we can access old archived pages.

    You may remove your tin foil hat now sir.
     
    Last edited: Sep 6, 2016
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  10. RandomID

    RandomID Notebook Geek

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    They have not arranged the trade-in program worldwide yet. Just because they're arranging something for US and UK doesn't mean that the rest should just watch it and be happy. Some offices are still not even aware of the whole situation! So I can't be as calm as you are, unfortunately. And I try to collect every bit of the information.

    For me right now even them mentioning upgrade to Pascal is something solid. I'm not chasing for the gen after Pascal since it's a bit too early for this.
    Tech press is one thing and an official video made by MSI is another thing. I'd personally rely more on the official materials published on the official site.
    Archived pages are not always available too.
     
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  11. CARL JONES

    CARL JONES Notebook Consultant

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    I think what Kevin is trying to say is none of this should be necessary if MSI would've done the right thing. They are making themselves look dishonest. And a lot of customers are nurvous that they will find some sort of a loophole.
     
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  12. MiSJAH

    MiSJAH Notebook Deity

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    "The right thing"?
     
  13. CARL JONES

    CARL JONES Notebook Consultant

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    Yes. The "right thing" would have been to have a path forward before the announcement of the GTxxVR series for upgrad ability of the older systems. even better not make a promise (that some people felt would not be possible and were right) they couldn't keep. It looks like they knew a long time ago because they started manufacturing the 10xx GPU systems so quickly after the nvidia announcement. The timeline proves this. You should know that.
     
  14. MiSJAH

    MiSJAH Notebook Deity

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    Anything that's not assumption, speculation, just your opinion and source less?


    Sent from my iPhone using Tapatalk
     
  15. CARL JONES

    CARL JONES Notebook Consultant

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    I apologize for ranting on something that all of us in this forum know already :)
     
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  16. marios50

    marios50 Notebook Evangelist

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    Guys honestly I think if they sort out Pascal I wouldn't get my hopes up for Volta. I know that for some users, the upgrade from 8xx to 9xx was already the first promised gen.

    Sent from my SM-G935F using Tapatalk
     
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  17. unpilot

    unpilot Notebook Consultant

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    87 pages and still no idea what MSI is gunna do.
     
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  18. CARL JONES

    CARL JONES Notebook Consultant

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    That would be anyone with a calendars opinion and any knowledge of manufacturing.



    Yea...at least we all are getting to know each other. I for one want to keep this thread going until someone notices I want to shoot for breaking the record for the longest thread on the site :D
     
  19. SAiLO

    SAiLO Notebook Evangelist

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    Good point. Let's keep it going until we have solid and official answers.

    Sent from my LG-H950
     
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  20. HaloGod2012

    HaloGod2012 Notebook Virtuoso

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    MSI support called me today ( I emailed them weeks ago about the upgrade) and told me upgrading to the 1070s or 1080s is not and will not ever be possible with my model. He said they are working on a "step up" program for the GT80/S. If this is anything like EVGA's step up, this def will not be a free upgrade for anyone. He did not comment on any details or pricing, but did tell me that this program will be a first, and unlike the other trade in programs they have had in the past. Exciting? No, but different can be ....better....maybe.

    He also answered my other question about the dual PSU adapter. This also wont ever work for the GT80/S. Kind of depressing.
     
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  21. MiSJAH

    MiSJAH Notebook Deity

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    What country are you in?


    Sent from my iPhone using Tapatalk
     
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  22. HaloGod2012

    HaloGod2012 Notebook Virtuoso

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    US of A
     
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  23. marios50

    marios50 Notebook Evangelist

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    Inb4 people try to tell you that it will still be or should be free.

    Sent from my SM-G935F using Tapatalk
     
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  24. Kevin

    Kevin Egregious

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    Step up program....

    Get your wallets ready.
     
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  25. Player2

    Player2 Notebook Evangelist

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    1st of all I don't have an msi laptop.
    2nd. I came so close to buying one just because of the 2 generation upgrade promise from msi.
    3rd . I know I'm not in your guys shoes and will probably get flack for even posting in here but I would just like to give my point of view for what it's worth.
    I have been following msi threads since they said they would support 2 generation of upgrades just to see how they would or could even do it.
    If I bought a laptop from someone who said they would support 2 generations of upgrades and when the next gen gpu came out I asked when the upgrade kit would be available for me to buy and they told me sorry it won't work you have to upgrade your whole laptop. I would want my money back for faulty advertisement . So I could go buy frome someone who didn't try to trick me into buying something on a promise.
    You could also argue the product is faulty as well for not coming as advertised.
    Seams to me the only fair thing to do is either give full refund to those who bought this laptop or trade it for another one of equal value and power that is actually upgradable like advertised at no cost to you guys.
    How can company's get away with saying pay us probably a lot of money and we will trade you for the new model. That's just sounds like a scam if I ever heard one.

    Anyways. I'm hoping msi tak
    es care of each and everyone of you guys. They owe it to you. They promised you and guaranteed you.

    This whole laptop swap upgrade just sounds like a scam to make more money on top of what they already got from you.
    Don't let them get away with it.
    Thanks for listening and I hope you guys didn't mind me giving my point of view.
    I know everyone feels different and is in a different situation .


    Sent from my SM-G930V using Tapatalk
     
  26. CARL JONES

    CARL JONES Notebook Consultant

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    Thanks bro, that means a lot comming from someone on the outside looking in with nothing to gain or lose :)
     
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  27. MiSJAH

    MiSJAH Notebook Deity

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    @ikaraev - you need to read these threads:

    http://forum.notebookreview.com/thr...0-gt80s-owners-gpu-upgrade-discussion.795236/

    http://forum.notebookreview.com/threads/official-msi-news-events-and-all-things-msi.795144/

    But to summarise for you: You cannot physically replace the existing GPU's in the GT80 with the GTX1080's. MSI is offering a trade in and upgrade to those that want to upgrade but very is little is known at this point except there will be a cost to the end user, at present it is believed this will only cover the 1st generation upgrade to Pascal.
     
  28. OnlySLI

    OnlySLI Notebook Consultant

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    We all bought upgrade able laptops, anything less and it is false advertising.

    At the very least.... MSI Should Upgrade our Chassis to the GT83VR and just put our 980s in it and when we want to, we can put 1080's in it they can sell kits via online retailer or even amazon.

    However... The conscientious company with a gold line customer service standard should give us GT83VR's/GT73VR's once we turn our respective laptop's in. I would consider this fair compensation to all the trouble they have given us, lying...etc... false advertising. I would even forego the 2 generation upgrade promise that they did make, and they can think about it every time they loose literally only $200 per laptop they trade.

    Honestly, the only other cost that I will even consider to pay for associated with this whole fiasco will be to a lawyer to go file a Class Action Lawsuit against MSI if this trade in program turns up to be azz backwards.
     
    Last edited: Sep 7, 2016
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  29. thegreatsquare

    thegreatsquare Notebook Deity

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    All I know is that I could earnestly desire to pass on even a free upgrade to something even with a 1070 if I need to move to W10 to get it. So I'll likely be part of any class action suit because I'm not putting money in on this bait and switch scam.


    You deserve a big Thank You.

    I don't wan't all my money back and I don't want to give my W8.1 laptop back, but MSI needs to provide some compensation for walking away from a guarantee to furnish new hardware to upgrade to. That is too big a thing to give any corporation a free pass on.
     
    Last edited: Sep 7, 2016
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  30. CARL JONES

    CARL JONES Notebook Consultant

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    Personally I'm just waiting for MSI to answer with something I don't like then I'm going to start my crusade. I'm going to every media outlet I can think of and telling them about it until someone listens. Starting with Linus tech tips see what they think about this whole fiasco since they told him directly and we have it on tape.
     
  31. MiSJAH

    MiSJAH Notebook Deity

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    Video only states single generation upgradability.


    Sent from my iPhone using Tapatalk
     
  32. Johnksss

    Johnksss .

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    As to this upgrade path....The resellers would have had to jump on board when MSI approached them about it. If they did not, then they are not responsible for the upgrade path.

    MSI had to make the change because of Pascal and a few other underlying requirements. Ergo new motherboard as well...

    I suspect if they can get around that part then intime MSI would make a card that fits, by scaling down it's power even more. Since they do produce their own PCB's. And do not need any authorizations from anyone else to do so.
    Speculation of course...
     
  33. FortMccubble

    FortMccubble Newbie

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    I will also be on board the class action train if this step-up program is nonsense. I deserve at least a refund for my laptop if they aren't willing to be reasonable.
     
  34. OnlySLI

    OnlySLI Notebook Consultant

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    Whether MiSJAH or MSI likes it, if this trade in program is not fair, we will start a class action.
     
  35. marios50

    marios50 Notebook Evangelist

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    Do you know if MSI approached them?

    Sent from my SM-G935F using Tapatalk
     
  36. Johnksss

    Johnksss .

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    I'm pretty sure they approached all there clients resaling MSI laptops falling under the upgrade path. As to actually knowing, they would have to tell you that.
     
  37. CARL JONES

    CARL JONES Notebook Consultant

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    He says 2 generations look again after he says "it's pretty fricking cool" I know it because I kept watching it over and over and showed friends the video "I'm getting that". Now I look like an azz :(
     
  38. MiSJAH

    MiSJAH Notebook Deity

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    2 gen's from 800 series, no?

    If it come with GTX970m or GTX980m it will be upgradable to the next generation of Nvidia GPU's.

    Sent from my iPhone using Tapatalk
     
    Last edited: Sep 7, 2016
  39. Heidern

    Heidern Notebook Geek

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    If you do a class action I want to get it too, lol
    I would like to see them ruined, these opportunists; they are able to send me notifications on their new "fantastic" (1.4 hdmi, oh please!!) GT83VR on my desktop through their pitiful help desk program, that works for one week then for one months it doesnt even starts......and then they cannot sell me a 5000 € nb which last at least one year.
    Go Acer!!
     
    Last edited: Sep 7, 2016
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  40. marios50

    marios50 Notebook Evangelist

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    They're definitely not playing a clear game here, it seems they are announcing what they feel like and not how things are. If they indeed approached resellers and arent talking about it then something's up.

    Sent from my SM-G935F using Tapatalk
     
  41. marios50

    marios50 Notebook Evangelist

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    C'est la vie, we've all lost money one way or another in this life and all we get is a lesson for it.

    Sent from my SM-G935F using Tapatalk
     
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  42. Heidern

    Heidern Notebook Geek

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    that's for sure, but to raise the msi as a "teacher of life" for this ... absolutely not.
     
  43. thegreatsquare

    thegreatsquare Notebook Deity

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    Well then, it's time to teach MSI some French ...because they're about to get schooled on the cost of failing to live up to an advertised guarantee.
     
  44. Johnksss

    Johnksss .

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    I think you misunderstand how that works....
    If the reseller decided to take them up on it, it would only mean that they would process the upgrade in house. Nothing more. MSI is still responsible for parts
    This is not a lets gang up on the reseller because they sold us something and the renege on it situation. MSI is working to try to fix it, but no matter what they do. Everyone is not going to be happy. Matter of fact. 99 percent of the people wont be happy unless it's a free swap to a new machine. Which isn't going to happen. And that........ is a very unrealistic view.
    Speculations of course.
     
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  45. marios50

    marios50 Notebook Evangelist

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    You should post this in the other thread, there are a few users fully expecting a free upgrade.

    Sent from my SM-G935F using Tapatalk
     
  46. woolfman72

    woolfman72 Notebook Consultant

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    the only people that win in a class action lawsuit are the lawyers.
     
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  47. Johnksss

    Johnksss .

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    I have to ask, why do people think it should be free?
     
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  48. CARL JONES

    CARL JONES Notebook Consultant

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    I want MSI to loose their reputation in the public eye, I know we won't get much money if any. And if it goes public people will think twice about buying MSI products. I don't want this to happen to anyone els. But all this can be avoided if they exchange my GT80s and whatever the rest of you have.
     
  49. CARL JONES

    CARL JONES Notebook Consultant

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    Sorry bro you will have to go back through the previous comments from the beginning page 1. We don't have the time or the patience to catch you up. Should have been here.
     
  50. thegreatsquare

    thegreatsquare Notebook Deity

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    I don't want a free laptop. I want to keep my laptop. I want new cards for my laptop as promised from MSI or compensation from MSI for failure to provide them.
    I didn't upgrade to W10 for free before and I'm not doing it now. Not for free and definitely not for money out of my pocket. MSI is gonna make new cards or they're going to make amends.
     
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