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    GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion

    Discussion in 'MSI' started by hmscott, Aug 22, 2016.

  1. marios50

    marios50 Notebook Evangelist

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    That's an absurd demand. You cant expect new hardware to always be compatible with your outdated software and Im not only talking about this case.

    Sent from my SM-G935F using Tapatalk
     
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  2. marios50

    marios50 Notebook Evangelist

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    Thay claim false advertising or a bunch of nonsense just to get a free upgrade.

    Sent from my SM-G935F using Tapatalk
     
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  3. Johnksss

    Johnksss .

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    No. I didn't need to be here. And free is not an option. Plain and simple.

    What is going to happen is you will force their hand.
    They may make new cards. And you know what you guys have not counted on?
    That they now charge you twice the amount they would normally cost. So. 1200.00 becomes 2400.00. all because you didn't want to bend a little on this fiasco. (This is one hell of an exaggeration, but none the less it comes from both sides)
    And for most wanting to upgrade to sli 1080. 2500.00 dollars. Sorry, but most are not coming out of pocket for that amount of money. Especially if they just bought the machine 3 months ago. (provided the cards fit) 1 card 1250.00. 1000 for a 1070. Speculation of course.

    And there is no trade in program for your old gpus against price. That is a " if we want to be nice" thing

    Ebay don't count, And that's where most would try to source their cards from since the manufacture is always more.

    You can't just look at it from your side of the fence....You also need to look from theirs.
     
    Last edited: Sep 7, 2016
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  4. thegreatsquare

    thegreatsquare Notebook Deity

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    Well then you're engaged in off-topic posting, because being able to "expect new hardware to always be compatible" is exactly the thing MSI told everyone "in this case" and talking about what's happening "in this case" is the whole point of this thread.
     
  5. CARL JONES

    CARL JONES Notebook Consultant

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    I think you're going to have to settle for your money back or something. I don't think any laptop company is going to make it so you can go back to Windows 8 or Windows 7 that seems a bit out of the question sorry. But I get where you're coming from my brother loves Windows 7 he's resisting the change too.
     
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  6. marios50

    marios50 Notebook Evangelist

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    Exceptions are different. Nobody said your windows 8 will work with Pascal graphics. Nobody knows what MSI will do to support their promise but what you're demanding is simply nonsense, MSI doesnt really care if you prefer not to use the latest software.

    Sent from my SM-G935F using Tapatalk
     
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  7. CARL JONES

    CARL JONES Notebook Consultant

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    First of all answer me this. Why would a computer company advertise upgradable laptops as a selling point then when upgrades become available in the form of a new GPU that company makes new laptops with the new generation GPU but does not make It possible to upgrade the previous laptops that they sold to us? That's the issue on this form and unless you have MSI laptop and you don't understand what we're going through.
     
    Last edited: Sep 7, 2016
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  8. Johnksss

    Johnksss .

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    Well, you are not going to like this answer but i'll tell you anyway.

    It was not their intention to make a change in the first place, they were forced to so get that line of thinking out of your head. Now whether they decide to share that with you is up to them. Lots of stuff going on in the background that you are not aware of which has guided their decisions.
    They are working on a solution at this time. You can either keep up with the hate mail and hope for the best. Or jump on this class action lawsuit stuff. Which will drive up the cost of laptops with mxm sockets since the other 98 percent don't care because they all have bga's.

    Speculation of course.
     
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  9. marios50

    marios50 Notebook Evangelist

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    Thank you for clarifying this once more.

    I am honestly glad a solution is being worked on, some people here are just not ready to accept that and unfortunately their future is an old gen laptop. That or lawyer fees and potentially a much larger financial loss if they lose the case.

    Sent from my SM-G935F using Tapatalk
     
  10. MiSJAH

    MiSJAH Notebook Deity

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    There's very little comment from the big MSI resellers, I wonder why?


    Sent from my iPhone using Tapatalk
     
  11. Johnksss

    Johnksss .

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    MSI owners are not the only ones in this boat....Clevo owners are as well. P870DMG is not compatible with the P870DM2/3

    With all the hate mail fling around, who want's to get involved?
    It was not their fault.
    And the few that have made comments get shot down by the masses.
     
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  12. thegreatsquare

    thegreatsquare Notebook Deity

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    Well then I wouldn't be able to afford them, but MSI would at least be fulfilling their contractual obligation as stated.
    Even then, it still makes no sense for me trade in my laptop. If I was to sell my GT72 w/980m 8GB, I would be within $200-$400 of a laptop with a GTX 1070 and a laptop with a GTX 1060 could be had for no money out of pocket.
    If I tell people that I shouldn't have to pay out any money if I took a GTX 1060 laptop in exchange for my GT72, they say I just want a free laptop, but I could have that very same free laptop right now without MSI just by selling my GT72 and buying a laptop with a GTX 1060. I'm not doing that because I don't want W10.
    If I change my mind in the near future, I'll sell the GT72 for an Asus ROG GL502VS-DB71 for $1700 at one of the Microcenter stores nearby, but I might as well just keep what I got and move to W10-or-whatever a few more GPU generations down the road because the GT72 w/W8.1 is going to be an excellent backup/retro-gaming laptop after I officially retire it.
     
  13. Johnksss

    Johnksss .

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    I totally understand that part. I really do. And maybe it could have been handled a bit differently than how it came to pass. I totally agree there.

    I totally agree with the this line as well. The problem everyone else is having is they do not want to take the time to try and sell their machine. I can understand that as well, but sometimes we need to adapt to get to a better solution. And that is where the problems arise.

    In that case... your laptop would be considered outdated for a brand new shiny one with no miles and all updated tech on it. And the company has to either break down your machine or try to resale it. The machine still has to be sold by someone to recover cost. Most would rather have the reseller worry about that so they don't have to. And most resellers do not want to have to embark on that train if they do not have too. That is a serious profit loss if anyone around the world paid attention to some of these threads and how bad products get talked about. :D. Most resellers don't sit on products like manufactures can. I remember when that guy from K and N notebooks use to brag about having lots of brand new machines sitting around. And in the end, he is now out of business and took quite a few peoples monies in the process. Was not a good time in our community....

    And you are right. It's still a great machine and still capable of some nice game playing. And like you...I had a hard time making the switch, but I just finally did. :D Windows 10 baby! haha
     
  14. thegreatsquare

    thegreatsquare Notebook Deity

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    You have that right, With driver/patch improvements I recently have been able to run Fallout4 with the ini set to GridsToLoad=9 in exchange for just setting shadow distance to High & Godrays to medium and I still get to keep HBAO+ [...haven't modded it at all in over 1500hrs of playtime. Talk about getting your money's worth]

    As PC requirements are generally tied to the console cycle, the 980m still has being on the right side of the PS4/XB1 launch in it's favor and should handle console ports well enough for quite a while.
     
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  15. CARL JONES

    CARL JONES Notebook Consultant

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    I like what your saying. But, MSI should be learning the lesson. I'm sure they had every intention of providing the upgradability however they should have had some insite into what nvidia was planing. I expect a computer corperation to know about what a next generation GPU with a increase in speed and performance would need. And your right there are and were things going on behind the scenes that we don't know about. The problem MSI is having right now is the exact reason why computer companies don't make upgradable laptops. people and industry have known this for years but MSI I thought had the problem solved and advertised it that way all you have to do is look at the statements in their advertisements saying things like "for the first time" in and advertised it that way all you have to do is look at the statements in their advertisements saying things like "for the first time" and " industries first ". If they didn't know in their incompetent if they did know they were advertising falsely. Both are not a way to run a business.
     
  16. Heidern

    Heidern Notebook Geek

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    However they have taken the money
    Obviously they do not want to get involved, after. :mad:
    No promises and no guarantees are respected, it is important to make money and that's it, nothing else matters, the customer will always return, and if it does not come back...there will be others in his place.
    They are called consumerism and capitalism. :rolleyes:
    In the US you should be an expert about these. You invented the modern ones. ;)
     
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  17. OnlySLI

    OnlySLI Notebook Consultant

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    Well MSI Can always trust MiSJAH to drop 10k on a laptop that is "guaranteed" to be upgrade able for the next 8 generations of cards.


    If I was running a crappy business I would want MiSJAH as my customer, there to pay for more and more for products with guarantees that dont even make sense....

    "This Laptop can replace your car! Just sit on it!!"
    "This Laptop with a BGA CPU can be upgraded by buying a bottle of goo gone to take off the soldering and a new CPU!!"
     
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  18. MiSJAH

    MiSJAH Notebook Deity

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    Hahaha, I got my laptop as a bargain £1,100. Happy to pay to upgrade as I always expected too.




    Sent from my iPhone using Tapatalk
     
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  19. Johnksss

    Johnksss .

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    I got mine out of the M18XR1 converted to an R2 And the P570WM3with all the gpu upgrades in between. And it was a lot of them. :D

    Here is the short answer. Your motherboard is not equipped to handle this gen gpu.

    The longer answer...
    All that is going to happen is if they make a less power hungry gpu for you to use, you will (I'm talking about me here as well if i were to even consider going that route) complain that it's not as powerful as the full 1080N. And start with the hate mail again about why (Me included) you think it should work. Technically you are lucky you even got a GT80 in the condition it came in. And there is a reason why they won't be giving it more power. Not some random bunch of made up words. Again, that will be up to them to explain. One would hope they hold true to helping get this stuff resolved, but 50 people talking about it in a forum with less than 600 (speculations but not that far from the truth)units sold worldwide is not really on anyone's top of the list of things to do, but yet they are trying. Until it actually does not work out, I would try giving them the benefit of the doubt. There will always be plenty of time to throw some more hate mail around. That isn't going anywhere. They said October, so why not wait it out to till then? Because I personally do not see you dropping 2500 to upgrade today my friend, (For cards that work in your machine) but if i'm wrong, then I will apologize in advance.
    As for statements being made....They were made in earnest i'm pretty sure of that. MSI is big in the desktop community just like the laptop community. I don't think they would intentionally try to sabotage their own name on purpose. That is just crazy talk. And easier to accept when you don't know the unknown.
    Now me, I would be up in arms! Why? Because the second they said I could by 1080's i'm buying. Don't care about the price i'm just hitting by now. Not a few months down the line and not one card at a time, not when the prices come down and so forth and so on.... So yes, I can see it from your point of view and why the hate mail, but if you're not buying right now, then waiting should not be that big of a deal.

    Again,everyone is grown in here and will make their own calls, which is totally fine, but how about we all make a call to wait and see what happens...Because unless you are one of the very few who were going to hit the buy it now for the upgrade, waiting a few months should not be a problem. Then at that point if it all fails and goes south, then have at! Let them have it. Get your vent on! And I will sit back and like your comments at that point. :)
     
    Last edited by a moderator: Sep 8, 2016
  20. CARL JONES

    CARL JONES Notebook Consultant

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    I said this before. I'm just keeping the conversation going so nobody forgets about it. I want to keep talking about this until they give us a response whether it's now or in two months. I've already said that I'm waiting to see what they say before I go on any type of crusade so yeah I agree there's nothing wrong with sitting here and talking about it so listen if you want or don't listen. but I'm not going to be quiet. I believe that in part that's what MSI wants so that they can try and let it blow over. I could be wrong and if I am wrong I apologize in advance.
     
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  21. CARL JONES

    CARL JONES Notebook Consultant

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    And once more. what kind of computer company advertises upgrades they can't deliver? come on you never answered that question no one has. That is a huge mistake, come on Johnksss you still think a Apple or Microsoft would make a mistake like that and not own up to it? And not make it right or even make it in the first place? Part of what I'm asking for is ownership and an apology, I said that many times on this forum.
     
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  22. Q937

    Q937 Notebook Deity

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    Agreed, MSI should totally do something to show they're acknowledging the situation. Maybe they could even start to plan a trade-in program or something similar.
     
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  23. MiSJAH

    MiSJAH Notebook Deity

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    You are aware they are setting up a trade in and upgrade scheme?


    Sent from my iPhone using Tapatalk
     
  24. CARL JONES

    CARL JONES Notebook Consultant

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    I do think it should be a trade in program not a "upgrade program". Upgrade implys payment. Don't get me wrong I don't want free stuff. If they fix it by giving me a comparable motherboard? Sure. But that's not going to happen. I even said they can put my GTX 970m back in the GT83VR Chasis and I can upgrade later to the 1070.
     
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  25. MiSJAH

    MiSJAH Notebook Deity

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    @Johnksss anything you know about this situation that you are able to share?


    Sent from my iPhone using Tapatalk
     
  26. Johnksss

    Johnksss .

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    Nope. I'm afraid not. I tried to shed some insight, but that didn't work so i'm done. We shall see when we see i'm afraid.

    Exactly why no resellers will say anything.
     
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  27. MiSJAH

    MiSJAH Notebook Deity

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    If there is a replacement mxm 1080 for the GT73, I don't think a cut down version to try and get around the upgrade promise would be a good thing.

    I would like to see a full fat 1080 for my GT72 but I accept that is not possible at present.

    Best solution for me would be for MSI to upgrade me to a GT73 at the cost of a "full fat" 1080 mxm upgrade, less the resale value of my gtx980m.

    I'm happy to chuck up to 1,000 bucks at the deal.

    I'd like a MSI dragon toy as compensation.

    Any chance of this happening in your opinion?


    Sent from my iPhone using Tapatalk
     
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  28. pietro.tordini

    pietro.tordini Notebook Enthusiast

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    Hello every one, minor update on my support ticket. If I get a quick response as promised, we will know about the proposal by Msi for European country other than the uk (I'm Italian) [​IMG]


    Sent from my iPad using Tapatalk
     
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  29. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    We've had to do a lot of clean-up in this thread. If you want to argue something off-topic, create a new thread, or do it via conversation.

    Charles
     
  30. SAiLO

    SAiLO Notebook Evangelist

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    Amen.

    Sent from my LG-H950
     
  31. MiSJAH

    MiSJAH Notebook Deity

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    Also the new GT72 has no mux switch and no option to RAiD SSD's so that would be a downgrade in my book.
     
  32. Kevin

    Kevin Egregious

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    I too could accept a $1,000 upgrade path to a GT73.
     
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  33. CARL JONES

    CARL JONES Notebook Consultant

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    I would begrudgingly pay for the upgrade. I think it would be less for me because I only want the GTX1070 for the GT83VR upgrade, they run cooler from what people say. But I'll still be an " upset" customer. Anyone think it's possible to put a GTX970 or 980 into a GT83VR?
     
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  34. Kevin

    Kevin Egregious

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    Why would it be?
     
  35. Johnksss

    Johnksss .

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    If it's possible, You would run into a heat sink fitting issue I would think....
     
  36. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    $1200 - $1500 for GPU upgrade alone, it's going to be hard to say.
     
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  37. pietro.tordini

    pietro.tordini Notebook Enthusiast

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    In the today video by LTT (on a sager laptop review) a brief comment on the Msi promised update that failed to deliver. Go to 8.00-8.20 to hear it.



    Sent from my iPad using Tapatalk
     
  38. hmscott

    hmscott Notebook Nobel Laureate

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    07:58-08:22

    Linus said "that I can see a near future..."if we fix that" desktops just aren't necessary anymore"

    "That" being "upgradeable laptop GPU's can happen", even though upgradeable MXM GPU's failed to materialize for MSI - he didn't mention Clevo.

    Boy howdy, that's ballsy.

    Linus mouths MSI's promise of 2 generations of GPU upgrades for the GT72/GT80, which fail to happen.

    Now Linus starts up that whole fantasy of laptop upgradeable GPU's again, at the same time MSI and Clevo are failing to deliver "that"?

    What a Schlemiel, and we're the Schlemazel's... :confused: :eek: :D :rolleyes:


    Another Secret of Life Revealed, 00:02-00:04
     
    Last edited: Sep 9, 2016
  39. BigKid1973

    BigKid1973 Notebook Enthusiast

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    I just wanted to leave a statement here too... MSI better gives us some answer within the next few days or people might decide that it is time to take this to a lawyer...
    MSI adverted the upgrade ability for GT72 and GT80 with GTX9x0M of at least one generation. Now they are not able or willing to deliver. So this is a hidden defect. MSI should better come up with a suggestion how they want to handle this SOON for ALL customers and not just for UK and US.
    I for one am not willing to just forget about this and move on.

    I'm starting to wonder if we can't get some pressure by making the hardware press and hardware sites aware of this...All of them reported about the upgradeability and the upgradekits MSI offered for GTX8X0M GT72 and GT80s... Someone here should know someone who knows someone...

    I will not be enthusiastic about getting the option to upgrade to a GTX1070 as I'm owning a GTX980M and so I would consider a GTX1080 the right successor - however a GTX1070 would still be acceptable. I would also accept a trade in program to a fair price or a send in to upgrade program. But I won't accept this silence MSI seems to think is the right way to deal with customers outside US and UK where they offer a trade in or send in program.

     
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  40. CARL JONES

    CARL JONES Notebook Consultant

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    I think this is great.. And I also think desktops are a soon to be thing of the past. It's about the motherboard and power supply if our GT series laptops would have something like interchangeable parts (GPU ect..) and manufacturers would agree to it like with desktops it could happen. Had MSI partnered with nvidia I think there was a good chance the 2 gen if upgrade would have worked. And we wouldn't be here.
     
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  41. hmscott

    hmscott Notebook Nobel Laureate

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    That's all happy Kumbaya thinking, but it's likely Nvidia was at the heart of this move to have only desktop GPU's that are way outside the heat / power envelope supported by our generation of laptops.

    Which made it impossible for the vendors to also implement "M" level power/thermal model MXM GPU's for our upgrades.

    A world like you dream of is the dream of all MXM laptop owners - generational MXM GPU upgrades, but apparently is a nightmare for Nvidia :confused: :D :eek: o_O
     
    Last edited: Sep 9, 2016
  42. CARL JONES

    CARL JONES Notebook Consultant

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    I would think that nvidia has it right. No more M only have one type of GPU and figure out now how to make power supply's and all the other components smaller and BTW looking at better air flow by using intake ducts or something I think Asus has a new laptop with intakes.
     
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  43. hmscott

    hmscott Notebook Nobel Laureate

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    All the new Pascal laptops run hot GPU under load, it's not good if the top performing laptops, including the GT83VR 1080 SLI run 91c CPU and 90c GPU temps on short benchmarks.

    And, slim 1060 / 1070 laptops have loud fans and hot bottoms :confused:

    It's not good to have these added increased heat issues, we were really barely cooling before, now it's worse. o_O
     
  44. Heidern

    Heidern Notebook Geek

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    I do not wonder, my GT80S has the same temperature, under load ... and the msi always told me that it was "totally absolutely normal, feel free to use it" were the exact words.
     
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  45. CARL JONES

    CARL JONES Notebook Consultant

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    Like the new GT83VR
    More technology should be put into cooling and making things smaller will help with that by making more room for more effective cooling solutions.
     
  46. CARL JONES

    CARL JONES Notebook Consultant

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    I think that if we want to discuss this further we should do it "off line"
    Or it will be removed we should stay on topic
     
  47. CARL JONES

    CARL JONES Notebook Consultant

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    You guys think someone should contact LTT and ask for someone to elaborate more on the comment about the GT80 series not being upgradable? And what that should mean for those that bought one and now can't upgrade. I wonder if they would give their thoughts on what we have been discussing.
     
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  48. hmscott

    hmscott Notebook Nobel Laureate

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    The laws of thermodynamics are immutable - there is little else that can be done except reduce the heat generation.

    You can use external cooling, like Asus GX800VH Watercooling, but it's tough to carry with you, and costly to duplicate at other destinations.

    No other magical wiggle waggle is available.
     
  49. Q937

    Q937 Notebook Deity

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    This is true, but there's still some room for improvement when it comes to heat transfer and disposal.
     
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  50. CARL JONES

    CARL JONES Notebook Consultant

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    You know sometimes I think you like disagreeing with me and shooting down my ideas :)
     
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